Q2 2022 Manulife Financial Corp Earnings Call

On participants, please continue to stand by. The conference will begin momentarily. Once again, please continue to stand by. We thank you for your patience. Nous vous remersient de bien vous ou êres patienté. La conference débutrae supé. Nous vous prieons de bien vous ou êres atendre quelque un stan, et nous vous remersient de patienté.d'un

This conference is being recorded. This conference is being recorded.

Please stand by, your meeting is about to begin.

Please be advised that this conference call is being recorded.

Thank you. Welcome to the Manurez Earnings Conference call to discuss our second quarter 2022 financial and operating results. Our earnings materials, including the webcast slides for today's call, are available on the Invest Relations section of our website at www.manurez.com.

Turning to slide four, we'll begin today's presentation with an overview of our second quarter highlights by Roy Gorey, President and Chief Executive Officer.

While we also discuss our year-to-date performance and how we are well positioned in a current uncertain environment.

Following words remarks, Damian Green, our new President and CEO of Manualize Asia, will provide a brief update on our Asia business and opportunities.

Phil Worthington, our CFO , will then discuss the company's financial and operating results.

After the prepared remarks, we will move to the live Q&A portion of the call. We ask each participant to adhere to the limit of two questions, including follow-ups. If you have additional questions, please re-queue and we will do our best to respond to everybody.

Before we start, please refer to slide 2 for a caution on forward-looking statements and slide 35 for a note on the non-GAAP and other financial measures used in this presentation. Note that certain material factors or assumptions are applied in making forward-looking statements, and actual results may differ materially from what is stated. With that, I'd like to turn the call over to Roy Gorey, our President and Chief Executive Officer. Roy.

Thanks, Hung, and thank you everyone for joining us today.

I'm pleased to have two new members of our executive leadership team joining the call today, including Mark Constantini, who returned to Manulife as Global Head of Enforce Management.

Mark was with Manualize for 20 years in various executive roles and rejoined us after holding senior executive positions at other insurance and reinsurance companies.

and Damien Green, who has started in his new position as the CEO of Asia.

Most recently, Damien led our Hong Kong business, which is our largest operating market in Asia, and has delivered very impressive performance.

In addition, Naveed Arshad, who is our Global Head of Enforce Management, has assumed the role of CEO of Canada, succeeding Mike Dowdy, who will retire in September following more than 30 years of service.

Mike is a tremendous leader who embodies our values, pursuits excellence in every day, and does it with a deep sense of care for our colleagues, customers and communities.

I'd like to thank him for his many contributions and wish him all the very best in his retirement.

I'd also like to thank Anil Wadhwani, our former CEO of Asia, for his significant contributions to the success of our Asia franchise over the past few years.

He'll lift Manulife this past May and I wish him all the best in his future endeavours.

I'm very excited about this leadership team, which I'm confident will continue to drive the success of our global franchise and execute on our strategic priorities.

Yesterday we announced our second quarter 2022 financial results.

We continue to operate in an increasingly complex and challenging environment.

A combination of lingering pandemic effects in most of Asia, elevated inflation, uncertain macroeconomic and geopolitical conditions have significantly impacted markets globally with increased volatility and resulted in negative consumer sentiment.

That said, despite these challenges, we continue to be resilient and deliver solid results in the second quarter and on a year-to-date basis.

and we remain strongly capitalised and continue to execute against our strategic priorities and medium-term targets.

Turning to slide 6.

We delivered solid core earnings of $1.6 billion, as growth in our Canada and US insurance businesses reduced the impact of the headwinds that we faced in global land and Asia.

And we reported net income attributed to shareholders of $1.1 billion.

reflecting charges from the direct impact of markets as a result of significant equity market declines and volatile interest rate movements.

While our net income for the second quarter was impacted by market volatilities, on a year-to-date basis we delivered net income of $4.1 billion, which was $600 million higher than the same period in 2021, and close to $1 billion higher than our year-to-date 2022 for earnings.

I would like to highlight our very strong investment-related experience that more than offset the unfavourable direct impact of markets in the first half of 2022.

We achieved new business value of $511 million.

Lower sales in certain markets in Asia due to continued COVID containment measures impacted MBV this quarter.

This was partially offset by strong growth in both Canada and the US.

exemplifying the benefit of our business and geographic diversification.

In fact, on a year-to-date basis, our Canada and US segments delivered double-digit MBV growth.

driven by higher sales and improved margins.

Global WAM delivered another quarter of positive net inflows, generating $1.7 billion with positive contributions from retirement and institutional asset management.

On a year-to-date basis, net employees were an impressive $8.6 billion.

Our capital remains strong with a LICAT ratio of 137%.

and we continued to achieve an expense efficiency ratio of less than 50%.

Bill will elaborate more later on our success in expense management.

We are laser focused on delivering on our strategic priorities.

Slide 7 and 8 highlight our progress and some of our achievements in each of these five strategic priorities during the quarter.

Turning to slide 9, I'm pleased with the strong performance we've achieved year to date.

In Asia, we ranked top five positions in six of our insurance markets.

And our market ranking and share have grown from pre-pandemic levels in four markets.

In Global WAN, we generated net inflows of $8.6 billion year-to-date.

with positive contributions across all geographies and business lines.

You remain number one in Hong Kong MPS both on AUM and NetFlows.

In Canada, we deliver double digit growth in core earnings, APE sales and MBV on a year-to-date basis.

And in the US, international sales were at a record level in the second quarter and up 43% on a year-to-date basis.

These are examples of our continued strong operating performance despite the various macro headwinds.

Slide 10 provides a clear view of our strengths and how we are well positioned to succeed in an uncertain environment facing the industry and manual life.

Just to give you a few highlights, we continue to make progress on our digital journey, and our strong digital capabilities and investments, which were more than $850 million since 2018, have mitigated impacts of COVID containment measures.

Our enforced block represents approximately three quarters of our insurance core earnings.

providing earning stability in different growth scenarios.

Our diversified older portfolio includes real assets, which provides protection in an inflationary environment.

And we further reduced our sensitivity to equity markets by re-insuring more than 75% of our USBA business earlier this year.

Overall, our global footprint, diversified business mix, focused on operational resilience and proven digital capabilities uniquely positions us to continue to deliver strong performance in the long term.

Turning to slide 11 to summarise.

We delivered solid results in the second quarter despite the challenges posed by the macro environment.

Each of our operating segments continue to deliver strong performance in the first half of the year.

Expense efficiency continues to be an important strategic priority and we maintained an expense efficiency ratio of less than 50% during the quarter despite top line pressures.

We remain committed to generating shareholder value, and repurchased approximately 2% of outstanding common shares so far this year.

And we will continue to effectively weather the current macro and pandemic uncertainties and remain confident in our ability to execute on our long-term strategy.

capitalising on the attractive opportunities and mega trends in the markets in which we operate.

Thank you and I'll hand over to Damien to talk about our strong performance and the exciting opportunity that he is seeing in Asia. Damien.

Thanks Roy. Look, I'm really proud to have become the CEO of our strong and resilient franchise in Asia, which has delivered growth during the pandemic, demonstrating the success of our strategy and the diversity of our portfolio.

Whilst impacted in the short term by COVID-19 and facing the same set of challenges and constraints as our competitors, such as economic slowdown, tapered consumer sentiment and waves of regulatory changes, earnings have exceeded pre-pandemic levels and value metrics remain strong year to date.

This is a testament to Manulife's leading position and diverse geographic footprint in Asia.

We've been continuously operating in Asia for 125 years and we hold top five positions in six of our insurance markets.

Our strategy remains focused on capturing the compelling secular trends Asia presents by growing and digitising agency, maximising potential with our bank assurance partners, leveraging manual life investment management and accelerating China and South East Asia.

Our distribution mix is a competitive advantage and through the pandemic we've made strong progress in strengthening our agency force.

Across Asia, compared to pre-pandemic levels, we've grown our MDR team members by 23%, and in Hong Kong we're number one for Court of the Table membership.

We've deepened our bank assurance partnerships, which have extended our customer reach, and our 10 exclusive bank insurance partnerships now provide us access to over 30 million customers.

Addressing the growing needs of Asia's ageing population presents a significant opportunity for manualised investment management.

Against this backdrop, we've delivered a 24% increase in retirement net flows.

contributing to solidifying our number one position in the Hong Kong NPF market.

Finally, China and Southeast Asia represent the largest and fastest growing economies in Asia and we're well positioned to capture the emerging opportunities.

Our focus and strong execution track record have led to improved share and ranking in key markets.

We're the outright number one insurer in Vietnam and Cambodia, number two in Singapore, and number four in the Philippines.

The Greater Bay Area opportunity provides us access to over 85 million people. Emmanuel Life is well positioned to participate in this compelling growth story with a presence in nine of the 11 cities, including advanced capabilities and leadership positions in Hong Kong and Macau.

Now our strong position and focused strategy will continue to drive profitable growth and value across our diverse markets in Asia.

Thank you and I'll now hand over to Phil Witherington who will review the highlights of our financial results. Phil.

Thanks, Damien. I'll start on slide 15.

During the second quarter we continued to perform well despite a challenging macro environment.

We generated core earnings of $1.6 billion, with the year-over-year decrease of 9% reflecting a number of factors.

the unfavourable impact of markets on seed money investments.

Markets on seed money investments lower new business gains.

lower in-force earnings in US annuities related to the variable annuity reinsurance transaction that closed in February of this year, as well as lower net fee income from lower fee spread and lower average AUMA in global WAM.

These were partially offset by enforced business growth in Asia, Canada and US insurance.

higher yield on fixed income investments and gains on available-for-sale equities in corporates and other, and improve policyholder experience in the US.

Of note, the unfavourable impact of markets on seed money investments was $93 million and consisted of approximately $65 million from equity funds and approximately $28 million from fixed income funds.

And the VA Reinsurance transaction contributed 3 percentage points of the decrease in core earnings.

Net income attributed to shareholders of $1.1 billion decreased by $1.6 billion from the prior year quarter, reflecting charges from the direct impact of markets, smaller gains from investment-related experience, and lower core earnings.

Of note, we recognize a gain of $691 million from investment-related experience, $100 million of which was included in core earnings as core investment gains, with the remaining $591 million reported outside of core earnings.

Strong investment-related experience reflected higher-than-expected returns on alternative long-duration assets, primarily driven by fair value gains on private equity investments.

the favourable impact of fixed income reinvestment activities, and favourable credit experience.

The charge from the direct impact of markets was mainly driven by unfavorable equity market performance, interest rate hedge-in effectiveness due to significant rate movements across several markets of differing magnitudes and curve shape changes.

foreign exchange movements, realisation of losses from the sale of AFS bonds, and losses from non-parallel movements in swap spreads.

Slide 16 shows our source of earnings analysis for the second quarter of 2022 compared with the prior year quarter.

Expected profit on InForce increased 1%. Excluding the impact of the US VA reinsurance transaction, the increase was a strong 7%.

New business gains decreased by 25%, primarily driven by lower sales in Asia, resulting from continued COVID-related containment measures and lower contributions from insurance segments in the US and Canada.

Policyholder experience was a net favorable $5 million on a pre-tax basis. In Canada, we recorded net favorable experience.

And we saw favourable mortality experience in US life, partially offset by unfavourable lapse experience, while LTC was neutral.

These were partially offset by unfavorable experience in mainland China and Vietnam.

In the third quarter we will complete our annual review of actuarial methods and assumptions.

This year's review includes a comprehensive study of our U.S. long-term care experience.

Although work is still ongoing, preliminary indications suggest that the net impact to net income attributed to shareholders will be approximately neutral, both in total and for LTC.

In addition to LTC, other assumptions being reviewed this year include mortality and certain lapse assumptions for Canada life insurance, as well as lapse and mortality assumptions for certain Asian markets.

I would note, given the moderate impacts from these reviews in recent years and the upcoming accounting regime change, we do not intend to provide a preview of our annual review of actuarial methods and assumptions in the second quarter in future years.

Slide 17 shows our Earnings By segment and return on equity.

Core earnings in our global WAM business decreased by 16%, reflecting lower fee spread and lower average AUMA due to lower equity markets and higher interest rates.

Core earnings in Asia decreased by 3%, driven by lower new business volumes reflecting COVID-19 containment measures in Hong Kong and several markets in Asia other.

unfavourable policyholder experience in Mainland China and Vietnam, and unfavourable product mix in Mainland China.

We delivered core earnings growth of 8% in Canada, primarily reflecting favourable experience gains in individual insurance and annuities, and higher in-force earnings in our insurance businesses.

Core earnings in the US decreased by 8%, largely due to the VA re-insurance transaction. Excluding the impact of the transaction, core earnings in the US would have increased 2%.

The core loss in corporates and other increased by $61 million, primarily driven by the unfavorable impact of markets on seed money investments.

And we delivered core ROE of 12.1%.

Turning to slide 18 which shows our APE sales and new business value generation.

In the second quarter we generated APE sales of $1.4 billion, down 1% from the prior year quarter as growth in North America was more than offset by a decline in Asia.

In Asia, APE sales decreased 12% due to continued adverse impacts from COVID-19 in Hong Kong, lower Koli product sales in Japan, and lower sales in Asia.

APE sales increased 32% in Canada and 6% in the US respectively.

We delivered new business value of $511 million, a decrease of 9% from the prior year quarter. In Asia, NBV decreased due to the factors I noted earlier as a less favorable product mix in Asia other.

This was partially offset by strong new business value growth in Canada, driven by higher volumes in large case group insurance, as well as improved margins, higher international sales and higher interest rates in the US.

Turning to slide 19, our global WAN business continued to benefit from our geographic and line of business diversification.

Despite a challenging macro environment, we delivered positive net flows of $1.7 billion.

In retail, net outflows were $1.9 billion compared with net inflows of $7.3 billion in the prior year quarter.

The decrease was driven by higher mutual fund redemption rates and lower gross flows due to reduced investor demand with equity market declines and higher interest rates.

Institutional asset management net inflows were $2.5 billion compared with net inflows of $1.9 billion in the prior year quarter.

In retirement, net inflows were $1.1 billion compared with net outflows of $0.6 billion in the prior year quarter, driven by growth in member contributions and lower plan redemptions.

Overall, GlobalWAM's average AUMA decreased by 3%, driven by the unfavourable impact of markets in 2022, partially offset by net inflows over the past 12 months.

Net fee income yield decreased by 1.6 basis points, reflecting a decline in fee spreads.

And we delivered a core EBITDA margin of 30.7% despite market headwinds and modestly higher general expenses.

Turning to slide 20.

Our continued cost discipline is delivering meaningful benefits, providing further support to offset the impact of the macro environment on top line growth.

We contained growth in core expenses to a modest 2% in the second quarter and 1% for the year-to-date. As a result, our expense efficiency ratio for the second quarter and year-to-date were in line with our target of below 50%.

Expense management, including initiatives to improve productivity, remains an important strategic priority as we aim to maintain an expense efficiency ratio of less than 50%.

Turning to slide 21, we continued to maintain a strong balance sheet and capital position. Our Likat ratio of 137% is strong and represents $23 billion of capital above the supervisory target.

The 3% point decrease from the first quarter was mainly driven by an increase in risk-free rates, partly offset by the favourable impact of a net capital issuance.

I would note that we expect the impact of IFRS 17 to be approximately neutral to the LICAT ratio based on markets as of 30 June , and calibration adjustments that OSFI reflected in the recently released LICAT guideline for 2023.

While the actual impact at transition will depend on macroeconomic conditions on January 1, 2023, our capital position will continue to be strong under IFRS 17.

Our financial leverage ratio increased by 2.1 percentage points from the prior quarter, driven by the issuance of securities and the impact of higher interest rates on AFS bonds.

We are committed to delivering value to shareholders and so far this year we have repurchased approximately 2% of our common shares.

Slide 22 shows the summary of our financial performance for the quarter. While the performance of our profitability and growth metrics was impacted by a challenging macro environment, our global strength and diversity continue to provide notable offsets.

Our balance sheet remains strong and provides us with financial flexibility to deliver on our strategic and capital deployment priorities.

Slide 23 outlines our medium-term financial targets and recent performance. While some of these metrics are tracking below our targets year-to-date, we are pleased with the performance and resilience of our business given the continued disruption caused by the impact of COVID-19 and global market volatility. We remain confident in our ability to continue to deliver on our targets over the medium-term.

This concludes our prepared remarks. Before we move to the Q&A session, I would like to remind each participant to adhere to a limit of two questions, including follow-ups. This will help to ensure that everyone will have an opportunity to ask a question.

Operator, we will now open the call to questions.

Thank you. We will now take questions from the telephone lines. If you have a question and you're using a speakerphone, please lift your handset before making your selection. If you have a question, please press star 1 on your device's keypad. To cancel the question, please press star 2. Please press star 1 at this time if you have a question. There will be a brief pause while participants register. Thank you for your patience.

Any first question?

This is from Manny Grauman from Scotiabank. Please go ahead.

Hi, good morning. This starting season there's been a lot of focus on universal life with secondary guarantee products given some disclosure from your US peers. I'm wondering if you could talk to your exposure to that specific part of mine directly and the experience that you're seeing on the lapse and mortality side and then I have a follow-up.

the business. Thank you. Thanks, many. It's Steve here, and I'll take that question. Yeah, so some context on our guaranteed you will block in the US Some I think notable facts. We stopped writing this business 10 years ago as we shifted away from market based guarantees. And what that means is the business is more mature, so the average policyholder age than harvest. Here's the answer to that. I'll see you

the experience is well developed and the fan of outcomes is narrowing on that business.

In terms of reserving, we are prudently reserved on the guaranteed UL business, both on an NAIC basis and IFRS basis. We've consistently updated assumptions. We've already strengthened reserves. Over the past five years, we strengthened reserves, including a review last year of almost a billion dollars over the past five years. And our assumptions fully reflect pre-pandemic experience at this stage. As a result, our lapse assumption on this business is below 1%.

And last point on exposure, this business is less than 10% of company reserves.

Thanks for that, Stephen. And just as a follow-up in terms of the upcoming assumption review, you provide disclosure about being neutral on a net basis, but is there any reserve strengthening tied to this specific product that we're talking about in this year's reviews or anything that you're building in for that?

On the guaranteed UL, not in this year's review, primarily because the assumptions are up to date for pre-pandemic. I've commented earlier about lapse rates dropping in the pandemic environment. We saw similar things in the global financial crisis. And as the crisis got in the rearview mirror, we saw lapse rates trend back. So we feel like the assumptions are up to date. And we, like I said, we reviewed them last year, so we feel good about them.

you know, 15% of your agent force in the region.

Yes, Francois, it's Damian. Thanks for the question. The key drivers of the agency headcount reduction that we saw in the second quarter come from China and Vietnam. And I'm happy to offer a bit more granularity there. The economic headwinds associated with the pandemic, also the push, the ongoing push to agency professionalisation, and in addition the introduction of new product and sales practice regulations in China, which I think are good for the long term actually.

we've seen people return to their home provinces to support their families during recent waves of the pandemic. But we expect that recruitment will normalise as markets recover. Point of emphasis here, we're committed to agency professionalisation because that's in line with our strategy to drive higher quality business. Going forward, just one extra point that I'd like to make here. Boft agency is core to our business and it's the core value driver for us and we have huge conviction on our franchise there and we'll continue to invest.

I want to point out that we have a, you know, we've got a, we're quite special in Asia, right? We've got a diversified, multi-channel, multi-segment franchise that really through multiple channels from private banks, our exclusive partner DBS, international high net worth brokers right through to mass market agency gives us access to customer segments, high value, high growth customer segments all the way from mass affluent through to ultra high net worth. Thanks for the question, Fransla. Thanks for the question.

Roy here. I might just add, I think Damian sort of covered the waterfront there, but for us we've been really focused on the quality of our agency force rather than the absolute size. And another proof point just to add to Damian's commentary is that we've seen a 23% CAGR growth in MDRC, which is Million Dollar Roundtable, which is the recognized measure of the quality of agency force.

from pre-pandemic levels over the last two and a half years. So for us, as Damien highlights, quality matters more. We've seen tremendous growth in the quality of our agency force. And another big strength of ours is the diversification of our channel mix with a good blend of agency, banker and other which supplements.

Thank you. I guess just a follow up.

How are you seeing hiring trends for new agents in Asia, specifically China and Vietnam, so far in the third quarter?

Yeah, thanks Francois. Look, I think the prevailing conditions are still there, but we are seeing some green shoots, particularly in Vietnam there. And we've seen, going into the second quarter we saw sequential quarter on quarter growth in Vietnam, which was very, very positive and that's off the back of some recovery in agency recruitment. So early signs are good. Thanks.

Thank you.

Thank you. The next question is from Doug Young from Desjardins Capital Markets. Please go ahead.

Yeah, good morning. Just thinking with Ayesha, I guess big picture, the question is are we at the pivot point? Specifically, I mean, should we start to see a little bit more upward momentum as we go into the back half? I mean, you're laughing some easier comps with Japan, Kohli, some regulatory and business mix changes and China.

I'm trying to get a sense, are you still cautious given the COVID shutdown, the economic backdrop, the declining age, I know it's kind of maybe a tough question to answer, but should we start to see a bit more positive momentum in the back half, or are there still some headwinds that you have to kind of work through?

Doug, thanks for the question. I guess the short answer first is we certainly expect to see improvements step by step here as we emerge from the pandemic conditions and we remain confident in our ability to deliver on our 15% medium term coronings growth target. We saw APE sales decline in the second quarter. We know the reasons for that so I won't repeat them ad nauseam associated with the...

and we continue to hold very strong positions across markets. So going forward, as I said, we're confident in the medium term Coronavirus growth target. We're seeing positive signs of improved business performance. Excluding China, if we're looking at it on a quarter on quarter basis, we exclude China because of the high volumes that come through there in the first quarter on the door opening campaigns. We've seen quarter on quarter APE growth.

in all markets other than Hong Kong and Cambodia in the second quarter. So that's positive and look, we remain very strong in terms of a franchise. We've got top five rankings in six out of our 10 markets as Roy said. So the franchise is in good shape, the distribution remains very diverse and I think we continue to be placed to capture the secular trends as markets start to normalise. Thanks for the question.

Just to add, as Damian highlights, it's hard to call the end of COVID restrictions, but there are some green shoots. I think we're optimistic that we will start to see some improvement. But to be perfectly honest, I think the thing that we're focused on is the longer term strategic opportunity that we see in Asia. We're very excited about that and we feel that we're really well positioned, quite frankly, uniquely positioned to capture that. And that's what we're focused on and we believe that provides a tremendous opportunity.

Thanks, and then the second question, it was mentioned a few times, unfavorable experience in China and Vietnam. Can you unpack what that relates to?

I'll start. Damian, you're on mute. Actually, I'll pass it to you. You go ahead. Thank you for that teamwork here. We've seen some slightly unfavorable policyholder experience in the Asia-Russia segment, particularly around China and Vietnam. That's associated with the short-term agency recruitment and retention issues that I mentioned there. Thank you.

Our claims experience is broadly consistent with our expectations in Asia Other. And underlying this, we've seen immaterial impact from COVID-related claims. LAPs experience was slightly unfavourable because of the recruitment and agent retention dynamics that I mentioned earlier. Overall, we continue to monitor LAPs and claims, but I just want to emphasise that we've grown our enforced earnings by 14%.

It makes sense that the real asset component is helpful in an inflationary environment, but I want to touch on the private equity component. Could that potentially be a headwind for investment related experience?

if we continue to have more challenging financial market conditions. If I were to correct, I think you mentioned the fair value gain for private equity this quarter. I'm wondering if you could elaborate on that and what drove that given recent market volatility.

Thanks for the question. And, yeah, we're quite pleased with the results of investment gains this quarter at $691 million, and it's continued a trend of really good gains. We're at $1.3 billion. Year-to-date, we had $2 billion last year. And while a lot of this comes from the ALDA, a fair amount also comes from our other two categories of fixed income reinvestment and credit, which have been quite strong. In the quarter, about a third of it came from those two.

two-thirds from ALDA. And within the ALDA portfolio, there was strength across all six categories. Phil highlighted the private equity portfolio, which was the strongest, but the other categories, infrastructure, real estate, oil and gas, and timberland, also performed quite well, with agricultural being the only underperforming one.

Now, when you compare the results to public equity markets, it might be a little confusing. Public equity markets were not good in the second quarter, but it's one of the reasons we like ALDA. It gives us similar returns to equities over the long term, but much lower volatility, about a quarter of the volatility.

Last year you saw a big run-up in public equity markets and while we had a strong year for ALDA, it was not nearly as strong. So the valuations didn't get inflated in our ALDA portfolio in the same way they did in public equity. So as you see those valuations come down in public equities, we're not experiencing the same thing in our ALDA portfolio. It's more based on the fundamental earnings power of the underlying assets.

With that said, these strong results can't continue. They're a bit unsustainable, but I think they do show that our assumptions are solid. We've been outperforming our assumed returns for quite a while, and I would expect the returns to come down. These levels are not sustainable, but that's a brief description of why the returns have continued to stay strong.

Great, that's helpful. The second question I had was on your NCIB. You've got a fair bit more to go to fully utilize that. So just wanted to elaborate on the utilization to date. Has it been anything that's restricted your use of the NCIB, and do you expect to fully utilize that before it expires next year?

Thanks, Roger. Roy here. So as your highlight, we have been focused on share buybacks. In fact, at the end of Q2, year to date, we had deployed $800 million. And in the opening comments we've illustrated that we're close to 2% of our NCIB buyback. We remain committed to this being an effective way to deploy capital and to create shareholder value. We articulated that at a minimum we would be...

looking to neutralize the impact of the VA transaction. So we remain committed to that and we think that buybacks, especially when our stock price is where it is, is a great way to add value for our shareholders and that's something that we're going to continue to focus on.

the impact of the VA transaction. So we remain committed to that and we think that buybacks, especially when our stock price is where it is, is a great way to add value for our shareholders and that's something that we're gonna continue to focus on. That's it from me, thank you.

Thank you. The next question is from Paul Holden from CIBC. Please go ahead.

Thank you. Good morning.

First question is related to IFR 17 and the market movements in Q2. Obviously a big impact on IFR 17.

Obviously, a big impact on IFRS4 numbers. I wonder if you can bring us any context or even quantify how the IFRS17 numbers responded to the market impacts in Q2.

Sure, it's Steve here, Paul, and I'll comment specifically around, you know, some of the comments that we've made before around IFRS 17. We had noted with last quarter that we expected a 20% reduction in book value at the transition date. But what we also noted was that our capital sensitivity and our book value sensitivity to interest rates.

is expected to decrease materially under IFRS 17. So, and that's because

You know, IFRS4 is quasi-mark to market, so quasi-economic based. IFRS17 actually brings us closer to the underlying economics. So what we see is an increase in sensitivity to liabilities, and that's offsetting some of what's causing the variability today from our AFS bond portfolio, which is a good economic hedge. So we expect that under IFRS17, our book value would not have declined sequentially in Q1 or Q2. So we expect that under IFRS17, our book value would not have declined sequentially in Q1

to of this year and I think that's the key takeaway. That's helpful thank you so if anything that sort of that 20% guidance you provided previously if anything that's kind of moved positively the gap would be maybe somewhat less than 20%.

directionally, yeah.

Yes, okay. Okay. This is Phil. Just to clarify there, the 20% relates to the transition date, 1st of January 2022, and then Steve's comments would be applicable from there in terms of the greatest stability in an IFRS 17 environment.

Thanks for the clarification. And then the second question for me is just regarding the favourable policyholder experience in Canada. You pointed it was on individual annuities and life, but just wondering what the specific experience was there that drove the positive result in Q2.

I apologize, Navit here. It was really actually quite encouraging to see that the positive experience was quite broad-based. So we saw positive experience on the individual side in the travel business, the health and dental, the mortgage creditor, quite broad-based. And pretty neutral on the life insurance mortality and persistency side. We also saw positive experience on the annuity business, primarily related to structured settlements, also positive experience on the group business, extended health care and long-term disability.

Although moderating, still positive. So really encouraged that I was quite broad based.

Okay, we'll leave it there. Thank you.

Thank you. The next question is from Tom McKinnon from BMO Capital Markets.

Thank you. The next question is from Tom McKinnon from BMO Capital Markets. Please go ahead.

Thanks very much. Good morning. Question just on new business gains and with respect to them being a little bit lower in Asia and in the US.

If I look at Asia Others sales, they were down 4% year over year but the new business value was down 12% year over year. So I'm not sure what's happening there. You can elaborate on perhaps any kind of margin compression there. In the US, we noted that the sales were up, the individual insurance sales are up 6% year over year but the new business gains are down 27% year over year.

what's causing this lower contribution despite the sales hanging in there. Thanks.

It's Steve, I'll start and I'll see at the end if Damien wants to add about the Asia other but new business gains, broadly speaking, declined from prior year. The biggest impact was overall in Asia for some of the reasons that Damien's already gone through around the sales and COVID environment. What I would point people to is that...

Not in every quarter, but typically we are usually around 20% of APE sales as new business gains, and that was broadly in line for this quarter, and that's a reasonable expectation. In the U.S., there were a couple things going on here. We had strong sales in our international business that drove good NBV and contributed to a sales increase. We did restructure some reinsurance to optimize returns on a local basis. <|de|>

which benefited new business value more than new business gains. And the higher interest rate environment also lowered the capital we need to commit on the NBV side. And again, if you look at ratio to APE, last year was a little elevated, so there's some business mix. If you look at the past couple of quarters, it's a reasonable expectation.

Damien, if you want to add on each other. Thanks Steve, let me supplement. You know, we see some regular seasonality in terms of margins there Tom, and in particular moving from Q1 to Q4. In the first quarter, we see very high volumes of business in China with a particular mix, and then going into the second quarter, we will see typically a shift in.

in margins, so that's not unexpected. We expect to see that sort of seasonality in terms of new business gains. So China's the key factor from a quarter on quarter basis. Thanks.

Okay, and then my follow-up has to do just with the...

Okay, and then my follow-up has to do just with the...

last assumptions in the US. I think everything that you mentioned Steve was really just saying that your assumptions were...

from an actuarial perspective are adequate if you look at it in terms of pre-COVID experience. But we've been a few years into COVID and lapses are...

I guess are a little bit lower on some of these products and you think it will revert. Is that, why is that still your thinking? And despite the fact that you've continued to have some negative experience associated with lapses, that's even after truing up your assumptions less than a year ago. Yeah, thanks Tom. It's Steve. So, yeah, I mean what we're seeing is, and it was similar to the global financial crisis.

impact that. And you know just to put it in context on the guaranteed UL business.

you know, if we've seen roughly rates 20% lower. And the other thing is we're waiting for some industry studies. There aren't industry studies yet on during pandemic experience. So we'd like to see those results as well. But on the guaranteed UL, let's say we only reverted back halfway. The exposure on guaranteed UL is less than $200 million. So just to put it in context for you.

Tom, this is Phil. Everything that Steve said relates to our best estimate assumptions and those assumptions being current and we're satisfied with them. On top of that, of course, we hold margins. So the PFADs that we hold are approximately 20%.

on top of our best estimate reserves. And in dollar terms, that's in the order of $3 billion for this block.

Yeah, even a little more.

even a little more. Yeah, thanks Phil.

Alright, thanks very much for the color.

Thank you. Once again, please press star 1 at this time if you have a question.

Turn over the questions registered at this time. I'll turn the call back over to you, Mr. Coe.

Thank you, operator. We'll be available after the call if there are any follow-up questions.

Have a good day, everyone.

Thank you. The conference call has ended. Please disconnect your lines at this time and we thank you for your participation.

Q2 2022 Manulife Financial Corp Earnings Call

Demo

Manulife Financial

Earnings

Q2 2022 Manulife Financial Corp Earnings Call

MFC.TO

Thursday, August 11th, 2022 at 12:00 PM

Transcript

No Transcript Available

No transcript data is available for this event yet. Transcripts typically become available shortly after an earnings call ends.

Want AI-powered analysis? Try AllMind AI →