Q2 2022 Nerdy Inc Earnings Call

Two a deeper and longer lasting relationship with us.

While it remains early in our transition to learning memberships, we continue to see encouraging data, suggesting that our learning memberships are bringing value to customers via our all inclusive and always on platform.

While we continue to test and learn in relation to both pricing frequency and access tiers to date. The most popular membership selected as the 12 month contracts and our average monthly revenue per contract is in excess of $300 per months.

We are observing higher customer satisfaction, among our membership customers higher customer retention is measured by tutoring usage over time and higher multi modality engagement as measured by enrollment in live classes.

These high levels of engagement are particularly exciting to us as customers that continue to show up and engage with multiple formats have historically had much higher lifetime values with.

With our packaged model our lawyers are engaged in four or more modalities had bookings that were more than twice as high as those who engaged only in one on one tutoring.

Driving multi modality engagement is one of the key ways, we have extended lifetime value over the last couple of years, we're going to encourage that type of learning behavior with learning memberships and remove the friction historically associated with getting help across learning modalities.

Engagement levels. We're seeing also indicate that learning membership customers continue to use us over longer periods of time.

And we know that when students meet consistently with an expert they keep better educational outcomes and have higher satisfaction rates.

We attribute our early success to a number of factors, including first the enhanced value learning memberships offer with all of the resources orders needs is exceeding their educational objectives on a single platform and second the lower upfront cost to the consumer aligns with how consumers.

Budget on a monthly basis.

Are there any memberships go beyond tutoring and inclusion extensive catalog of additional learning resources that customers would normally have to purchase from multiple disparate companies.

Yes.

And importantly, the lower upfront investment under this model is making our platform and offering more accessible to learners and growing our total addressable market.

Taken together the signals, we're seeing from wording memberships are promising and it provided us with confidence to lean further into the model. This back to school season, making it the product that the majority of customers on our platform are offered.

As we expand our learning memberships. We are also expanding the content available to orders on the platform.

Great example of this is our July acquisition of Coke versus that we're announcing today.

Versus a tool that helps kids learn to code by creating interactive and Shareable video games through guided projects admissions.

With the coating market being the fastest growing area of enrichment within the K 12 audience, adding code versus to our portfolio will allow us to deliver even more incremental value for our K 12 members and institutional partners.

We intend to integrate code versus into our all inclusive learning membership later this year and make it available to our institutional customers next year.

The acquisition, which utilized only a small amount of cash consideration represents an affordable and efficient way for us to expand our product capabilities enhancing the value of our learning memberships.

It's also indicative of the sort of resources, we'll seek to add the wording memberships over time to continue to enhance the value we provide as part of the offering.

Switching to the institutional side of the business, we've been hard at work finalizing two new products for this back to school season, Marci tutors on demand and teacher, aside which complement our high dosage tutoring solution and are resonating in conversations with schools.

Yes.

These products are oriented around more comprehensive strategic relationships with schools and lend themselves to long term partnerships.

Yes.

The new on demand and features on our products are unique in that they can be rolled out the entire student population, helping students to get help in real time, and providing teachers with the supplemental learning support tools they need.

When these new product offerings are combined with our existing high dosage tutoring product. We believe <unk> is meeting a market need by offering access to always on educational resources for students and by helping to better support teachers by allowing them to have a bigger impact on more students.

During the second quarter, we adjusted the institutional sales teams focus towards larger school district opportunities, where there is an interest in a more holistic and longer lasting partnership.

This included the creation of teacher assigned an on demand and a shift in our sales organization being focused on bundled solutions and multi year needs.

With this new focus we expect the institutional sales cycles to remain lumpy. However, we are encouraged by our sales pipeline heading into the fall. The interest we're seeing in our new on demand and the teacher side products and the large opportunity. We see ahead for varsity tutors for schools.

From the inception of RC tutors for schools in August of last year through July 31 of this year, we have already contracted with over 180 unique clients as they seek to support their students and teachers with supplemental learning resources.

And we believe we are just at the beginning stages of creating long term relationships with schools.

Yes.

We believe education is on the precipice of a sea change will become increasingly normal for learners to select them engage with one primary partner to support their many supplementary learning objectives.

Moody's always on product offerings aligned with this trend and position <unk> to win the trust and confidence of both consumers and institutions and to be the preferred solution for their supplemental learning needs.

I want to thank our team for all of their efforts this summer and during this pre back to school season.

They have executed at a high level to deliver innovative new products enhance the value we offer our customers and help evolve our business model to one that defaults to recurring and always on.

With that I'll turn the call over to Jason to discuss the financials in more detail Jason.

Thanks, Chuck and good afternoon, everyone I'm pleased to be speaking with you today about nearly strong second quarter performance and our outlook for the balance of the year.

The team executed at a high level during the quarter to deliver several significant product position and advance the key back to school season.

Needless to say, we're excited about our new learning membership offering and our new institutional products and the value. We believe they bring to learners teachers in our school partners.

In the second quarter, we recognized revenue of $42 $2 million, our second highest revenue quarter ever in what is traditionally a seasonally low period due to summer break.

Revenue results were above the high end of our guidance range and an increase of 29% from the second quarter of 2021.

Revenue growth was driven by continued strength in our direct to consumer offering and the addition of our institutional business varsity tutors for schools.

Our small class group revenue increased 114% to reach $5 $5 million in revenue up from $2 6 million.

Second quarter of 2021, and accounting for 13% of our second quarter revenue as compared to 8% in the same period a year ago.

The increase was driven by the introduction of small group to reimburse new tuners for school.

Going forward as Chuck mentioned, our small group classes for consumers will primarily be offered as part of our all inclusive learning membership moving away from Standalone small class purchases in most areas of our business.

Varsity tutors for schools by 44, new contracts during the quarter and delivered over $4 $2 million in revenue, representing 10% of our second quarter revenue consistent with our expectations.

Moving down the P&L gross profit of $28 8 million for the second quarter represented an increase of 35% compared to the same period last year.

Gross profit increases were driven by growth across our direct to consumer offerings and the addition of our computers for schools.

Gross margins of 68, 2% for the three months ended June 30 expanded over 320 basis points from.

From 64, 9% in the second quarter of 2021.

Sales and marketing expenses on a GAAP basis were $18 million in the second quarter up $3 8 million compared to the same period in 2021.

non-GAAP sales and marketing expenses, which exclude noncash stock based compensation were $17 million or 40% of revenue in the second quarter of 2022, which compared to 43% of revenue in the same period of last year, but more than 280 basis point improvement year over year.

Throughout the second quarter, we began to moderate our third party marketing spend.

The inefficiencies in our consumer business.

We continue to make investments in our institutional sales and go to market organization in support of varsity tutors for schools and expect to grow into these investments as we expect revenue to grow faster than expenses as our sales team executes.

We reported a non-GAAP adjusted EBITDA loss of $9 6 million for the second quarter of 2022, which compares to our guidance range of 9% to $12 million.

Improvements were primarily driven by revenue outperformance and marketing efficiency gains. In addition to other actions taken in the quarter, including the slowing of hiring in certain areas.

The decrease in adjusted EBITDA relative to 2021 was mainly driven by a shift to the learning membership model and the lower near term revenue recognition the.

The strategic investments, we made in platform and technology investments to drive product innovation. The buildout of varsity tutors for schools organization and public company expenses and personnel that were not fully present a year ago.

These investments have supported our continued growth and delivered several new and exciting products, including learning memberships and our teacher assigned an on demand institutional offerings.

In an effort to balance our growth and profitability targets, we began to slow the pace of corporate hiring during the second quarter.

As revenue increases from the number of alerting memberships.

C tutors for schools institutional customer base grows we expect to gain operating leverage.

We continue to take a measured approach to hiring and we'll reassess after the key back to school season.

Turning to our business outlook today, we are providing third quarter 2022 guidance as well as reaffirming our full year 2022 guidance.

As we mentioned on our earnings call in May we expect the launch of our membership model will simplify the business and drive higher engagement and lifetime value relationships with learners.

In the near term the shift to memberships will also change our revenue recognition patterns, creating a J curve as we depict in two illustrative chart in our shareholder letter.

Specifically consistent with what we shared on our last earnings call. We expect to realize lower revenue recognition in the first several months of our membership customers as compared to our historical package offering.

Claude by higher revenue recognition thereafter, with the J curve inflection around month six.

While this evolution towards learning memberships resulted in lower near term revenue and adjusted EBITDA. We expect that will ultimately allow us to generate superior long term customer unit economics, and drive higher levels of growth and profitability.

For the full year of 2022, we are reaffirming our expected revenue guidance in the range of $160 million to $175 million, representing 19% growth at the midpoint versus our 2021 revenue.

For the third quarter of 2022, we expect revenue in the range of $30 million to $33 million.

As is typical for our business, we expect the third quarter to be our lowest revenue generating quarter due to summer seasonality, we expect the impact to be greater this year as we lean into our all inclusive learning membership model and progressed through the associated revenue J curve.

In the fourth quarter, we continue to expect revenue Reacceleration during the key back to school period, driven by growth in the learning membership subscriber base and as revenue from varsity tutors for schools ramps into the 2022 2023 academic school year.

If we continue to see strong demand from consumers for our learning memberships, we expect we will accelerate the transition in the third and fourth quarters, which would impact where we fall within our revenue guidance range.

We continue to actively monitor the level and pace of our investments, including marketing spend and hiring as we focus on balancing our efficiency and profitability objectives.

Adjusted EBITDA for both the third quarter and full year reflects current investment level to support continued consumer and varsity tutors for schools growth as we capitalize on long term educational trends.

For the full year 2022, we are reaffirming our expected non-GAAP adjusted EBITDA loss in the range of 28% to $38 million.

Similar to our revenue forecasts, where we expect to fall within our guidance range will largely be driven by the pace with which we lean into memberships through the end of the year.

For the third quarter of 2022, we expect a non-GAAP adjusted EBITDA loss in the range of $14 million to $17 million.

I also wanted to highlight that the second and third quarters of 2020 to represent our highest projected cash use quarters, which are impacted by summer seasonality and the short term cash flow impact because we shipped to a membership model.

These impacts should abate as we move through the J curve Reaccelerate topline growth in the fourth quarter.

With no debt and $121 million of cash on our balance sheet nerdy has ample liquidity to fund the business and pursue growth initiatives.

We continue to expect to achieve adjusted EBITDA profitability by the end of 2023.

Thank you again for your time and with that I'll turn the call back over to Chuck.

Thanks, Jason and thanks again to all of you for joining us today.

Before we turn the call over to the operator and get started with Q&A I'd like to thank Eric Blatchford for his service on our board over the past seven years, which included advising the company from its first institutional capital raised in 2015 through our public listing this past year.

Eric has been a trusted advisor to me and the nerdy leadership team over the years and I'm grateful for the counsel and contributions he provided through a critical growth period for the company.

I'd also like to welcome Stuart <unk> to <unk> Board.

<unk> brings extensive education category experience and joins at a time when we are significantly evolving and expanding our offerings for schools is track record for building and leading successful AD tech companies by scaling growth with districts and administrators makes him an invaluable addition to our team at this critical time.

As always we appreciate your interest in <unk> and look forward to continuing the dialogue. During this exciting time for the company with that I'll turn it over to the operator for Q&A operator.

Certainly if you would like to ask a question. Please press star followed by one on your telephone keypad.

Any reason you wouldn't like to remove the question. Please press star followed by two again to ask a question press Star one.

As a reminder, if you are using a speaker phone. Please remember to pick up your handset before asking your question. We will answer you briefly as questions are registered.

The first question is from the line of Doug Anmuth with Jpmorgan. Your line is now open.

Thanks for taking my questions I wanted to ask you a couple about the membership model, but just hoping that you could provide some further color on just kind of what youre seeing in traction kind of uptake and conversion rates.

And I know, it's still early but retention as well.

And if you can clarify just kind of the mix.

In revenue there with memberships and then other DTC revenue.

And then separately I may have missed it but are you providing a bookings number this quarter. Thanks.

Yeah.

Thanks, Doug.

Good question. So one of the things that we see and I think this is consistent with what we shared in our last quarterly earnings call that our conversion rate for memberships compared to one to one.

As often and favorable year over year. So we're seeing memberships convert favorite related people that bought a.

Paul tutoring package. So that's very encouraging that we're seeing that when people actually begin that they're actually meeting more consistently over time and those trends.

Based on what we see thus far continue over the course of several months.

Difficult separation in the consumption patterns.

Membership customers compared to package customers. So that's really encouraging.

We're also seeing that the.

Customers and number of ships actually engage in additional products inclusive.

Enrollments at significantly higher rates than we've seen historically in that win.

Our customer package customer historically.

Engages and multi modality learning so that can be stark horses that can be testing that could be classes that their LTV goes up significantly and.

And that's something that hasn't really encourage and then based on all of the customers the customer satisfaction metrics and the metrics related to how value is perceived those are up as well and so those are the big metrics that were attached to and we're encouraged by all the customer centric metrics there metrics that indicate customers kind of voting.

<unk>.

And then Doug what I would add to that.

Starting in July we began straight into memberships to a greater extent based on strong at the moment, we've been team and our continued experience across that that customer cohort and if you add together, our one to one two during customers and our membership customers.

Memberships accounted for over one third of our clients in July and so as we mentioned on the call.

Earlier in the scripted portion as we move into our back to school season, we expect the majority of our new learners will purchase a membership.

Yes, the majority of our <unk>.

Got it okay.

Any comments related to the bookings.

We are not sharing bookings as in the membership model.

First month.

I actually consider prepaid bookings and then on an ongoing basis, we are recognizing that revenue.

So that's going to be one of the changes that you'll see the metrics is that.

Bookings really don't.

Sure membership context, so one of the things that we'll be doing post back to school is sharing all of those kind of membership centric metrics.

Better visibility into how it's performing relative to the package model. So.

Sure.

We look forward to providing that information.

Remember on the next call after back to school season.

Yes.

Okay, great. Thank you Bill.

Thank you for your question. The next question is from the line of Andrew Boone with JMP Securities. Your line is now open.

Hi, guys. Good afternoon, and thanks, so much for taking my questions.

Another a couple on the membership.

So can you guys talk about the J curve is there a way to estimate.

The separation between what you guys would see the chart was really helpful. But what I'm trying to get at is what would a normalized two to start to look like for Q guidance structure look like if you think about just a like for like apples to apples kind of go to market strategy and then secondly in terms of guidance. The letter talked about a slowdown in active users given the transition.

<unk>.

I'm trying to reconcile that versus all of the positive metrics just gave in terms of conversion and everything else can you just double click in terms of what would cause that slowdown. Thanks. So much.

Yeah, I'll start with the slowdown in active users.

The transition one of the things to keep in mind and Chuck mentioned it as we build out this new all inclusive offering we're rolling in a class of customers that were either enrichment or academic focus into the membership and so historically those counted separately.

From a unique user perspective and now they are included in the numbers on a go forward basis. We think this is absolutely the right thing to do from a retention perspective from the level of value, we're providing to our customers and we're already seeing that is driving higher levels of engagement.

Yes.

<unk> is that we moderated our marketing spend and improved our expectations related to customer payback periods and related to that that means we're reining in brand spend it means relating in reining in spending related to stark horses and that ends up.

Disproportionately.

<unk> class segment, where the customer payback periods are not as fast as in the one segment that is or what youre seeing and you saw a little bit of this in Q2 with a 300 bps improvement and efficiency related to sales and marketing percentage of revenue.

A lot of those changes were made on a rolling basis throughout the quarter and so as we head into back to school with a enhanced focus on that.

Path to profitability and improve unit level economics, we're focusing the marketing spend on the really high value revenue per active customers.

Customers.

And improved marketing payback, so that that results in fewer class customers as a percentage of total which then drives some of the slowdown in active orders in total, but youre going to see a significant mix shift towards higher value.

New customers.

And then maybe just to address your question on the J curve in the separation consistent with our prior guidance, we expect that the impact to be greater this year as we lean into our all inclusive Larry memberships.

We do think Q2 and Q3 represents the low point as we move through that J curve, which we still believe to be about six months, taking into account conversion retention and average revenue per member enrolling in those classes.

As we exit the year, we should be on a more like for like basis going forward in 2023.

Thank you guys.

Thank you for your question. The next question is from the line of Ryan Macdonald with Needham. Your line is now open.

Hi, Thanks for taking my question Congrats on a great quarter, maybe touching on coda versus the acquisition you made.

Jason can you talk about the contribution.

Co diverse in terms of the revenue.

And then as that relationship matures, how should we think about the rolling in of the Dakota versus offering into the into the membership over time. Thanks.

Yeah, absolutely I mean, good question Bob.

Since the acquisition was completed in July no financial impact during the second quarter and then on a go forward basis from a revenue perspective, we're not expecting any incremental revenue.

We are going to be rolling into the all inclusive learning memberships, we think that that's just another example of how we can provide increased capabilities.

From a product perspective on our side and more importantly increased value to our customers.

And then when you think about it from an EBIT perspective minimal impact the team over there with smaller to be able to punch above their weight as it relates to product development, they've all come on board and we're really excited to have them as part of the team on a go forward basis.

Yes, maybe super helpful.

The way, we would expect for this manifest itself in the P&L in the businesses as we aggregate that which will be.

Post back to school so attribution.

Product deliverables, we have will then integrate them into the larger membership product.

Driving higher levels.

And by making product marketing Kelly and then higher levels of protection over time and this is also particularly interesting given that in the summer period.

We could see a large portion of our key through a customer base for K 12 customer today is actually leveraging this product next summer.

Super helpful and maybe just as a follow up for me.

Your tutors for schools, great to see the 44 contracts signed in the quarter Im curious what youre seeing I guess in terms of momentum on on the pipeline heading into the third quarter Our U school.

Schools motivated worthy motivated to really get a solution implemented and decided on.

The selling season. This year are you still seeing sort of a healthy pipeline as we go into third quarter.

For the fall 2022 launch thanks.

Okay.

Yes, we havent growing pipeline as we head into back to school I think one of the things that we saw last year is that the startup school years real forcing function too.

Start thinking through that specific.

Final elements separately.

Contracts and so as we started last year, we saw the pipeline has been building actually turn into.

Completed contracts. So we feel good about the 44 contracts that we signed in the quarter feel good about the fact that the pipeline of bookings is borrowing and then we've seen that the urgency increases just naturally from the school year starts we will start thinking about actually implementing those programs and one of the things.

That we've also heard is that the American rescue plan funding.

The $24 billion set aside for Covid learning loss that only about 18%.

Total funds have been set at 11% specific to the AARP learning loss funding and so there is plenty of funding available.

Hearing many schools that are interested in considering longer term relationships that had been the case over the course of the past year, which is something that we're encouraged by.

And it lines up well with the two new products that we have an on demand chat based solution and then teacher aside our district wide solution that allows teachers to assign online tutoring is live and interact with any certainty.

So we think the two products aligned well with that long term need and feel good about the pipeline going into back to school.

Excellent thanks for the color and congrats again.

Thanks, Brian .

Thank you for your question.

The next question is from the line of Eric Sheridan with Goldman Sachs. Your line is now open.

Thanks, so much for taking the questions maybe two in terms of the pipeline you are seeing can you just maybe take a step back and refresh us on how pipeline turns into revenue and how should we be thinking about that as a tailwind for revenue growth. When you look out over the next one to three years that would be sort of a big picture question.

And then your comments on high value marketing.

Any sense of going deeper there in terms of what that means in terms of which channels or the absolute spend on marketing and how youre thinking about ROI on marketing and how we should be thinking about marketing as a component of your operating costs at a multi year view as a result of maybe that shift to high value marketing. Thanks, so much.

Hey, Eric Thanks for the question.

The pipeline question Chuck will take the marketing question from of Vg for Us pipeline conversion perspective.

Or a little bit Lumpier <unk> got to work your way through school Board approved all superintendents and it takes a little bit longer is certainly that our consumer side.

We're also switching to sales teams focus to focus on higher.

Student base populations, because we're seeing that those traditionally have higher recurrence and year over year contract and we are able to meet a larger portion of students need in there.

Those districts so Tim.

Typically once a contract signed an implementation period is a little bit less than a month and then you would start to see revenue being recognized.

Thereafter, especially as it relates to the high dosage product and then on the new on demand and future assigned products. Since those are on a per year per student basis. Those are recognized more linearly across the contracts on a monthly perspective.

And then just maybe lastly, how.

Well they are thinking about the longer term funding Chuck mentioned only 11% of that Thats. Our three funding had been deployed there is a spending cliff at the end of 2024 as it relates to those specific bonds and so you would expect over the next year and a half schools would look to deploy those to a much greater extent. We are we are also starting to have conversations around.

Multiyear contracts with schools.

Because of the contract those money before the end of the spending clip they can extend beyond the cliff and so we feel like the opportunity set and runway in front of us still remains quite high.

And then on the second part of your question. So one of the things that we're focusing on with the learning membership product on the consumer side is long term relationships with partners over time and those are students that are interested in ongoing support across.

<unk> multiple subjects.

And multiple different need states.

They can leverage the solution network. However, they want across those different subjects over longer periods of time in service.

Better student outcomes and so implicitly what that means is there will be some of the customers that are seeking last minute hyper transactional relationships and this product is not oriented towards them is oriented towards those long term needs and so the marketing on either any subject basis.

Audience basis.

Or as it relates to any indication of intent marketing explain a lineup towards.

Communicating that we can support students on a recurring basis over multiple modalities over longer periods of time, and we're seeing that the students purchasing learning memberships are purchasing the one year contract. Most frequently so we're seeing it resonate people are signing up for that or correct that actually showing up more.

Frequently.

And R&D aging at higher levels, but there are some customers that were not marketing to we're speaking to as it relates to say last minute.

Thanks, so much.

Okay.

Thank you for your question. The next question is from the line of Maria <unk> with Canaccord. Your line is now open.

Great Good afternoon, and thanks for the question.

Firstly is there anything you can share around the economics of your all inclusive memberships and that sort of how the gross margins.

Compared to one on one or small group classes and what are some sort of puts and takes to keep in mind here and then I have a quick follow up.

Yes, Thanks, Maria I'd say, we said this on our last call. We still expect based on current pricing that learning memberships would be slightly accretive to historical package gross margin. One thing I would caveat is we do continue to experiment with some price discovery.

With customers what's included the frequency of the offering and the impact that that has on pricing, but we feel really good about the margins as it relates to memberships and I think that there'll be accretive going forward.

Got it and then secondly.

Given that your product has evolved so much over the past year or so on the marketing side can you maybe just talk about how you align your brand messaging and creative with your product strategy now.

Yes.

Sure. So as you think about the types of marketing that we engaged in one of the differences Youll see star.

<unk> is now being.

Converged into our earning membership product and in service our path towards better marketing efficiency and better operating leverage we're actually pulling back some of this dark horse promotion spend and then putting a lot of that spend towards.

More and more content and more resources and more classes in the actual product and so.

The marginal cost of course is serving an incremental user for.

Our class is.

This is <unk>.

Efficient and we think that by spreading out effectively offering classes, removing the friction that historically would have been associated with it.

But we can actually provide immense value, but do so in an efficient manner.

And communicate the breadth of the offering and the extent to which that holistic solution. So one of the things as an example of that we're going to communicate to parents and high school students from high school students at one specific audience.

To provide a little color on is that we will have effectively all commented advanced placement courses covered it all foreign language classes will be covered in all of those things will be included in the <unk> membership and that combined with adaptive diagnostic testing covering effectively every K 12 subject is something that we.

Position as being part of that holistic offering that ensures that students have the academic support they need when they need it and so a lot of the messaging oriented around that general theme.

Accomplishing goals and.

Putting in the Titan getting the corresponding academic results that come with having consistent ongoing support and leveraging the platform across the different products.

Great. That's very helpful. Thanks, so much for the color.

Thank you for your question. The next question is from the line of Brett <unk> with Cantor Fitzgerald.

Your line is now open.

Hi, guys. Thanks. So my question I was taking my question.

Congrats on the quarter a question on guidance.

What was the big beat this quarter and then we followed that grew and one.

<unk> you guys said about a third of the reduction was due to macro and it appears the macro is not impacting you at all.

So can you just walk through the puts and takes with I guess the guidance unchanged.

Right in thinking that you may be experiencing faster adoption of the membership offering which has resulted in stronger near term headwinds.

Yes, Brad Thanks for the question.

Relates to the guide I think Theres, a couple of different moving pieces in there. So again, we did see a significant macro impact.

Towards the tail end of the summer we're not seeing it now as we entered the key back to school season, one of the things that we did say an experienced during the summer was that with the heightened travel we did see a decrease in the number of enrichment classes. So.

Last summer the one before this past one we offered summer camps those had significant demand.

And then fell off certainly this year.

And then as it relates to rolling forward the beat into the subsequent quarters and full year guidance. The way, we're thinking about it as a positive signal that we've got from a membership perspective.

It's just allowing us to lean into a greater extent and that exacerbates, the J curve compared to the last guy.

But allows us to continue to rollout memberships to a greater extent. So those are really the puts and takes.

And we mentioned this.

In the scripted portion.

Continue to see the strong signal, we're going to continue to lean into the memberships that will affect where we end up within the full year guidance, yes, just to clarify what we said in the last quarterly call was that we saw people purchase closer to need and as we head into summer and we.

This has proven to be the case with the concept that straddles this heightened international people did impacted very significant vacations.

And.

We didnt attribute it to any one thing.

Macroeconomic factors potentially <unk> travel.

Bookings slowdown and we wanted to share in the last quarter's earnings call now what actually happened.

We actually are not seeing any macroeconomic impact.

Travel did in fact occur and as we head into back to school now we're encouraged by the trends that we're seeing as each wave schools get it back in session.

Okay. That's extremely helpful. And then how should we think about maybe the conversion of one on one revenue and.

Membership revenue.

Should we expect over time that most of the 111 to eventually be coming through membership.

Well, we're really encouraged by the fact that it seems to be resonating across all of their brands.

Metrics that I cited earlier, so that's what caused us to have confidence in making it the option that we presented to the majority of our new customers.

I think as it relates to what happens to the packaged model, we're still selling the package model to customers.

And.

It's a great business, but we are actively trying to improve the membership experience.

<unk> process to the point, where we might be able to shift a higher proportion of customers. There. So our teams are actively focusing focused on that they deliver a great product for back to school that we feel is exceptional that said, we're continuing to make it better and so as we see network pulled through to improved economics.

Or conversion metrics that would be the thing that causes us to lead and further to the membership model and away from packages and I think it would be too premature to speak to what the what ultimately happens there.

I understand that it's been helpful. Thank you guys appreciate it.

Thanks, Brian .

Thank you for your question. The next question is from the line of.

Mario Lu with Barclays.

It is now open.

Great. Thanks for taking the question.

On varsity tutors for school.

So you mentioned you're contracted over 180 school district since inception.

Curious how the retention of those districts have trended over the last year or so.

I believe earlier this year you mentioned.

30% of the district's re ups curious how that trended.

And in terms of the strategy shift to the larger school districts.

That had the impact in terms of the prior guidance.

Schools will be 10% of total revenue this year. Thanks.

Yes, Thanks Mario.

I guess I would say as it relates to the guide we still feel good about the pipeline continues to build we did shift towards those higher.

Higher student population school districts from our sales team focus also focusing on bundled offerings by joining together on demand teacher Assai and.

The high dosage tutoring as we continue to sell at school.

We are not changing today, the current guidance relates to expectations for this year and continue to feel good about where we're positioned from a bookings perspective I would tell you that during the second quarter, we did nearly $4 million of our skus for smooth bookings year to date, that's a program to date its 22.

So for a product offering that's in its first year to deliver that kind of growth.

Is one a testament to the capability of the products that the team delivered as well as.

How it's resonating within the market.

Some of these contracts we signed throughout the course is all on a one year contracts.

The option to have another conversation until some of those.

Amortization naturally happens.

As the product starts approaching that.

That renewed in advance of that.

We feel good about the pipeline going into back to school and then these new products actually Laura different conversations about potentially bundling our products together in a way that's different than the implementation over the course of the past year. So collectively those new product actually file for us adding more strategic.

Conversation that lends itself towards the district wide.

Solutions.

Great. Thank you.

Thank you for your question.

The final question is from the line of Greg gives us with Northland Securities. Your line is now open.

Hey, Jonathan Jason Thanks for taking the questions apologies if I missed this but I.

I'm wondering if you could address the dynamics relating to your tutoring base and maybe how you expect wages are paid the trend going.

<unk>.

We always are excited about the other side of the marketplace. So what we're seeing an inflationary perspective related to experts is that to date, we haven't experienced that because we are able to source tutors from across the entire United States.

And because of the immense value that we provide to the tuner side of the platform from an administrative mobility perspective, providing them.

Our matching algorithms to give them the best student experience, we haven't seen that yet to date.

And continue to expect that to be the case going forward.

The thing I'd add is we are experimenting with different.

Incentive offerings in different forms of compensation.

And one of the things that we are actively aiming to do is focus on happening.

Relationships with more very high quality experts, who can drive disproportionate engagement and LTV and so our teams are actively trying to ship.

Some of the volume.

Sure.

Burners to some of those top experts, who can then disproportionately drive engagement LTV mentioned, so one of the metrics that we are accurately aiming to change is to not increase the active rig count as much which of course is cost associated with it.

<unk> invest into higher levels of retention and engagement among existing experts, particularly those that are driving disproportionately good outcomes for students.

Got it very helpful.

I guess last one for me, saying too.

The coach brand equity.

Are you seeing other possible targets that.

Is this kind of what we should expect your M&A strategy to be primarily focusing.

Some of these complementary.

Enhancements to the subscription offering.

Just wondering if there's more.

Okay.

Okay.

Yes, I think.

<unk> acquisition is a good example of how.

And external resource that we acquire it can be incorporated into our existing burning membership product in a way that drives additional value and allows for us to either enhanced conversion or extend lifetime value grew better retention.

That is interesting about this and that we would be interested in replicating and future acquisitions that we may consider is that we can actually leverage it with our institutional audience. In addition to consumers and so our intent is to integrate code versus and two are learning membership product.

Later this year before the end of the school year, and then next year integrated into our institutional offerings to students at key 12 school districts can leverages as well of course, whether it's the buy solution that is the case here or as it relates to all the other products and product capabilities. We felt the fact that we can build it once.

And then leverage it across both all the consumer audiences as well as our institutional segment. We think is really compelling and allows for us to get more leverage out of our investments.

Thanks, guys.

Thank you.

Thank you for your question.

This concludes today's conference call you may disconnect.

Q2 2022 Nerdy Inc Earnings Call

Demo

Nerdy

Earnings

Q2 2022 Nerdy Inc Earnings Call

NRDY

Monday, August 15th, 2022 at 9:00 PM

Transcript

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