Q1 2023 Driven Brands Holdings Inc Earnings Call
Speaker 2: Good morning and welcome to Driven Brands first quarter 2023 earnings conference call. My name is Sylvie and I will be your conference operator today. As a reminder, this call is being recorded. I would now like to turn the conference over to Christy Moser, Vice President of Investor Relations.
Speaker 3: Thanks very much and welcome everybody to Driven Brands' first quarter 2023 earning conference call. In addition to the earnings release, there's a leverage ratio reconciliation and infographic available for download on our website at investorrelations.drivenbrands.com summarizing our first quarter results.
Speaker 3: On the call with me today are Jonathan Fitzpatrick, President and Chief Executive Officer and Tiffany Mason, Executive Vice President and Chief Financial Officer.
Speaker 3: In the moment, Jonathan and Tiffany will walk you through our financial and operating performance for the quarter. Before we begin our remarks, I'd like to remind you that management will refer to certain non- GAAP financial measures. You can find recommendations of the most directly comparable GAAP financial measures on the company's investor relations website.
Speaker 3: and in its filings with the Securities and Exchange Commission. During the course of this call, management may also make forward looking statements in regards to our current plans, belief and expectations.
Speaker 3: These statements are not guarantees of our future performance and are subject to a number of risks and uncertainties and other factors that cause actual results and events to differ materially from the results and events contemplated by the cold looking statement.
Speaker 3: Please see our earnings release and our filings for the Security and Exchange Commission for more information.
Speaker 3: Today's program marks will be followed by a question in the answer session. We kindly ask that you limit yourself to one question and one follow-up. With that, I'll voucher Nate over to Jonathan.
Speaker 4: Thank you and good morning. In the first quarter, Driven Brands continued to deliver strong results. We gained significant share leveraging our proven playbook to drive long-term sustainable growth and tailwinds from our network benefits that provide a significant and compounding advantage across our business.
Speaker 4: With continued resilience in the needs-based automotive services category, the quarter unfolded much like we anticipated. We delivered 20% revenue growth, supported by 9% same-store sales growth, and 7% new store growth. An all-new thanks to the hard work and strong execution.
Speaker 4: by our 12,000 driven brands team members and our amazing franchisees who serve our loyal, long-term customers.
Speaker 4: I couldn't be more proud of how our nimble and innovative team has continued to deliver on behalf of both our customers and shareholders.
Speaker 4: Consistent execution by our team, combined with our differentiated business model, has delivered a strong record of performance across a variety of economic environments.
Speaker 4: into our three growth priorities, Take 5 Oil Change, Take 5 Car Wash, and Auto Glass Now. We continue to make significant progress across these growth categories, simplifying and enhancing the customer experience, integrating to a standard operating playbook, and moving to a single technology platform, supporting our market share gains and strong unit level economics. Starting with Quick Lube, our most mature growth focus.
Speaker 4: Take 5-O change, continue to drive customer acquisition and best in category same store sales of 20%. Continuing to outpace the competition as our differentiated 10-minute Stainier Car Quick Loop model builds brand recognition with top quartile NPS scores and increasing repeat rates.
Speaker 4: We continue to gain market share as customers become aware of take-fives faster, friendlier, and simpler alternative for their oil change at a more effective price point than dealerships.
Speaker 4: In addition to our strong same-store sales performance, we grew our footprint over 20% year-over-year, and our pipeline remains robust at 950 units.
Speaker 4: giving us a long runway for sustainable, profitable, multi-year growth. And we expect to grow our footprint by an additional 20% in 2023, largely driven by franchise store growth. Now shifting to car wash, we continue to experience softer retail volume as a result of the macro environment. We had modestly less pressure from foreign exchange rate movement, and we will begin to lap that FX rate pressure in Q2-23. The long-term opportunity within the car wash business remains compelling, with strong profitability, cash on cash returns, and cash flow generation over time.
Speaker 4: Our scale and experience will remain a significant competitive advantage as the current environment is beginning to rationalize the competitive intensity of new entrants.
Speaker 4: Additionally, as we look to past economic cycles, the car wash category remained resilient relative to the broader retail industry.
Speaker 4: As we migrate our footprint under the take five brands, which was largely two thirds complete as of the end of Q1, we are elevating our brand awareness, standardizing our market positioning, our operations, systems, and customer experience.
Speaker 4: This in turn allows us to integrate our take 5 unlimited program and enhance our data capture capabilities. In fact, we continue to grow our total take 5 unlimited program to over 700,000 subscription members.
Speaker 4: For the quarter in aggregate, locations where rebranding was complete delivered higher adjusted EBITDA margin and same store sales than the locations yet to be rebranded.
Speaker 4: And our Greenfield pipeline for openings in the U.S. remains robust at over 300 locations with roughly 65 expected to open in 2023, enabling us to be more selective with Tuck-In M&A, which is following our proven playbook for growth.
Speaker 4: Now wrapping up a glass. In the first quarter we made significant progress integrating our 10 acquisitions to create a US glass platform. This platform is the culmination of years of careful planning, studying, and phenomenal execution.
Speaker 4: Beyond building national scale, a U.S. class platform includes expertise in calibration, mobile, insurance, and fleet servicing.
Speaker 4: We've combined the best processes, procedures, and technology to inform our standard operating model that has been rolled out across the entire footprint.
Speaker 4: Simultaneously, we have begun scaling our organic growth strategy, building on our position as the second largest player in the US auto glass servicing category.
Speaker 4: We ended the quarter with over 200 locations and approximately 800 mobile units in the United States.
Speaker 4: In addition to strong expected unit growth of almost 100 net new stores in fiscal 2023, store volumes continue to increase as we see the early benefits from integration under the AutoGlass now brand, including calibration attachment rates and expanding commercial relationships. The benefits of scale from further growth and the increase in sales.
Speaker 4: The power of bringing these businesses together on the driven platform is compelling.
Speaker 4: The diversification and breadth of our offering provide a natural balance and additional resilience to our business.
Speaker 4: This diversification is complemented by significant network benefits that include driving more value for and sales from our commercial customers, which already comprise approximately half of our system sales.
Speaker 4: Delivering revenue growth and cost savings from the benefits of scale and expertise and procurement.
Speaker 4: which we believe will be further enhanced by our driven advantage marketplace, which has great long-term potential.
Speaker 4: Leveraging our development and M&A capabilities to deliver besting category store growth in our key growth categories. And unlocking the power of our data ecosystem with over 32 million unique customers that is generated from all our brands to help grow same store sales and our share of wallet benefits. We're only beginning to scratch the surface of the long term opportunity to drive customer acquisition, retention and share of wallet across our platform, which is a focus for us in 2023.
Speaker 4: The unmatched scale and sophistication of our shared service capabilities generate these significant network benefits that deepen our competitive moat and differentiate our business.
Speaker 4: These network benefits continue to compound as we grow our diversified platform, driving further unit growth, same-store sales growth, and incremental profits. Now we're pleased with the strong start to 2023 and the continued momentum into early Q2.
Speaker 4: Our scale gives us a competitive and compounding advantage. We have a proven playbook and multi-year visibility into unit growth. Our momentum, combined with the strength of our business model and playbook for growth, gives us further confidence in our ability to deliver on our short, medium, and long-term goals. With that, let me turn it over to Tiffany for a deeper dive into the first quarter of financial results. Thanks, Jonathan, and good morning, everyone. fiscal 2023 is off to a good start, and we delivered another solid print in the first quarter, slightly beating expectations. Our business continues to be incredibly resilient.
Speaker 5: And as Jonathan mentioned earlier, the first quarter unfolded much like we anticipated.
Speaker 5: Our team remains nimble and executed on Playbook and evolving macroeconomic landscape. Deliver investing class, needs-based services to a growing suite of both consumer and commercial customers.
Speaker 5: We continued to build on our strong track record of unit growth and delivered market share gains across each of our categories.
Speaker 5: Diving into our first quarter results. Systemwide sales took $1.5 billion, up 19% versus prior years.
Speaker 5: The grades were driven by the addition of 59 net new stores in the quarter and 9% things for sales growth. When you account for a franchise mix, our reported revenue to the quarter was $562 million and increase of 20%. So, I'm an expense perspective.
Speaker 5: This $5 million increase versus the prior year was primarily attributable to the growth in company operated stores. An interest expense was $38 million. This $13 million increase versus the prior year was attributable to increased debt level as we lean into opportunities to cross our quick-loose, carwash, and glass businesses, as well as higher interest rates on our floating rate debt. For the first quarter, we delivered a adjusted net income of $42 million and adjusted EPS of 25 cents.
Speaker 5: You can find a reconciliation of adjusted met income, adjusted EPS, and adjusted EVIDA in today's release. Our solid operating performance in the quarter resulted in strong cash generation that allowed us to continue to invest in the business.
Speaker 5: Our cash generation, together with our revolving credit facilities and real estate portfolio, provide us more than enough capital to fuel our strategic growth in 2023.
Speaker 5: We ended the quarter with $466 million of liquidity comprised of $191 million in cash and cash equivalent and $275 million of undrawn capacity on our revolving credit facilities.
Speaker 5: This does not include the additional $135 million of variable funding notes issued in the fourth quarter of 2022, which can be exercised at the company's discretion assuming certain conditions continue to be met.
Speaker 5: Our net leverage ratio was 4.7 times at the end of the first quarter. We don't expect to add any incremental long-term debt in fiscal 2023. In fact, the tick-up in short-term borrowings on our credit facilities in the quarter was simply timing.
Speaker 5: With the projected growth and adjusted evisada this year, we expect to naturally deliver to the low force. You can find a reconciliation of our net leverage ratio hosted on our Investor Relations website.
Speaker 5: Now, a bit more color on our first quarter results by segment. The maintenance segment posted positive same store sales of 13%.
Speaker 5: Take 5 Quick Loop continued to drive strong car counts, and last year's price increases together with higher premium oil mix drove an increase in average tickets.
Speaker 5: Likewise, the attachment rate of ampularity products, such as engine air filters, wiper blades, cabin air filters, and coolant exchange, increased 340 basis points year-rear to approximately 40%. Also, contributing to a higher average ticket.
Speaker 5: The expansion of segment adjusted ebit.margin year over year is primarily the result of operating leverage from same store sales as well as lapping higher alternatives supply costs in code in Q1 last year to mitigate oil supply shortages.
Speaker 5: The car wash segment posted negative things door sales of 11%. For an exchange rate movement, continue to have a negative impact versus the prior year of roughly 230 basis points.
Speaker 5: In the US, we are evolving to a single brand and operating standard. We had approximately 65% of our carwash business operating under the Take 5 banner by the end of the first quarter.
Speaker 5: Those locations are outperforming the footprint yet to be rebranded, as Jonathan mentioned earlier. And we are on track to rebrand the rest of the estate by the end of the fifth year.
Speaker 5: While retail volume is stopped again this quarter, as a result of the macroeconomic environment and core weather condition.
Speaker 5: We continue to grow our subscription program. The growth of that program is an important focus for us because we see consumer behavior change when a customer becomes a Take 5 Unlimited member.
Speaker 5: They visit more frequently considering this part of their normal hygiene routine, much likely in their homes. We now have over 700,000 take-five unlimited subscription and the retention rate is holding steady.
Speaker 5: The compounding effect of a 5 times higher LTV from K-5 unlimited members versus retail customers is compelling.
Speaker 5: Doctor retail traffic was the primary driver of the segment adjusted E with M margin decline year over year.
Speaker 5: The pink collision and glass segment posted positive same store sales of 14%.
Speaker 5: Performance in paint and collision with strong this quarter. And estimate counts, a leading indicator for the industry, are up about 7%.
Speaker 5: our strength and scale and the ease of working with one large national provider is a clear differentiator for driven brands.
Speaker 5: We are also excited about the significant expansion of our blast offering in the US after entering the market just over a year ago. We are currently integrating our series of acquisitions under the Auto Blast Now brand name and implementing our new standard operating procedures.
Speaker 5: That will provide the platform to capitalize from the long-term opportunity with commercial customers in this category.
Speaker 5: Segment adjusted EBITDA margin declined year over year as a result of the changing mix of this segment with the introduction of the US glass business.
Speaker 5: However, we expect glass margins to expand from here as we integrate the business.
Speaker 5: bringing all units to our target level in the short term, and increasing the mix of commercial customers and the penetration of calibration services over the longer term.
Speaker 5: And finally, the Platform Services segment posted negative same store sales of 5%.
Speaker 5: We have leveraged our scale and leadership in the industry to ensure our franchisees are consistently in stock.
Speaker 5: creating long-term customer loyalty for the 1-800 radiator brand. While we continue to benefit from the customers we acquired as a result of supply chain disruption, average selling prices are moderating, and the volume of radiator sales is down in the quarter as a result of a cooler start to spring.
Speaker 5: On a three-year stacked basis, platform services' same-source sales are up about 50% in the first quarter.
Speaker 5: Looking ahead, we remain well-positioned and expect our differentiated and diversified offering to continue to deliver strong results.
We provided guidance on fiscal 2023 on our fourth quarter earnings call, which in summary included the expectation for revenue of approximately $2.35 billion, adjusted EBITDA of approximately $590 million.
An adjusted EPS of approximately $1.21.
Given that the first quarter unfolded much like we anticipated, and the economic environment continues to be volatile, we are reiterating our previous guidance.
Having said that, we are pleased with our performance to date in the second quarter, and may find that for the fiscal year, revenue of $2.35 billion is driven in larger part by same-store sales and less by new store growth as a result of temporary construction delays related to weather and permitting.
We also still expect to deliver approximately $300 million of cash flow from operations for the year.
The team is executing well, and we remain focused on our simple, proven formula. We add new stores, we grow things through sales, and we deliver stable margins.
This results in significant cash flow generation that we reinvest in the business. Operators, we'd now like to open the call up for questions.
Thank you. Ladies and gentlemen, if you would like to ask a question, just a reminder, press start in the number one on your telephone keypad.
We will pause a brief moment to compile the Q&A roster. Thank you. Your first question will be from Simon Gutman at Morgan Stanley . Please go ahead. Hey guys, this is Michael Kessler on for Zoom In. Thanks for taking our questions.
I wanted to start with car wash and maybe a couple quick ones here first.
divergences or call outs between the US and international performance in the quarter? And then secondly, on the retail side, you mentioned still macro a little bit tricky there. Does it feel at all like that we're seeing a truffing as far as how the retail piece is performing or it's still kind of that.
you know, trudging along the bottom as far as volumes there. Hey Michael, thanks for the question. So let's decompose carwash for just a minute. Your first part of the question was about international versus the US, and I'll tell you on a constant currency basis, both businesses performed essentially the same in the quarter overall.
As you know, we started to see a shift in U.S. retail traffic in Q2 of last year. And we didn't start to see that shift in the international visits until Q3. So it was about a quarter behind the U.S.
Ticket was positive for both businesses until this quarter and we started to see a bit of ticket softness in the US, but international continues to remain nice and strong. Consumers that are watching their cars continue to mix to higher wash packages in that market. We attribute the softness over the last few quarters to both the macroeconomic environment and this quarter in particular.
focus for us because as I said we see consumer behavior change when a customer becomes a take five unlimited member. So the important thing here is looking forward the long term opportunity for the car wash business remains just as compelling as ever. We are focusing a few things. One is our subscription program and we think we've got about 15 points about
In Q1, the stores that had been rebranded outperformed those that had not. And our top 11 markets where we have store density today outperformed the rebranded stores generally. So that just underscores the network benefits. So again, really excited about the long-term opportunity for this business. Okay, thanks, Tiffany. And so we're rolling in right now for Q1 with rebranding version of occur after a short time and we're gonna do some marketing decision. Sorry about that, I'm confused again and speak of home
My follow up, just on free cash flow generation, all in, including growth capex, it has been negative or use of cash in the last several quarters. Can you talk about, I guess, the evolution of that over the next several quarters, even the next several years, do you expect on an all in basis?
It'd be free cash flow positive, including growth cap backs, or any, I guess, puts and takes as far as how you see that evolving with the overall growth in the business. Thank you.
That's the follow up there. On the free cash flow front, you know, a couple of things. So operating cash flow in the quarter was $37 million. You should know that the majority, if you look back at history, the majority of our cash flow is generated in Q2 and Q3. So it's not unusual for Q1 to be a little bit lighter. Q1 is seasonally lower just giving the working capital dynamics in our platform.
lag in the amount of time it takes to get to adjust the EBITDA benefit despite the capital outlay to build those stores. So that's the pressure that you're seeing on free cash flow, but this business is nice and healthy over the long term and certainly generating high cash returns.
takes to get to adjusted EBITDA benefit despite the capital outlay to build those stores. So that's the pressure that you're seeing on free cash flow. But this business is nice and healthy over the long term and certainly generating high cash returns. Thank you.
Thank you. Next question will be from Christopher Horvat at JP Morgan. Please go ahead.
Please unmute, Christopher.
Sure, thanks and good morning. My first question is just to follow up on the weather, can you give us a sense on any guess you have in terms of impact? It's been really wet on weekends and I know that a few weekends and a quarter can throw that business off.
Do you have any guess on the weather? Are there any other signs that maybe the consumer is starting to feel more pressure because we are hearing this from other retailers? Yeah, hey Chris, thanks for the question. So I'm not going to put any numbers around it, but I'll just tell you, obviously we've seen macroeconomic pressure specifically in the car wash business since about Q2 of last year. That's the US specifically.
I would say in Q1 it's probably equal parts continued macroeconomic pressure and then to your point the poor weather conditions we've seen especially on the weekends which is prime car washing time. So equal parts there. And I can't stress enough the long term compelling thesis of this business.
understood. And then just in terms of like, you know, the shape of the overall company, EBITDA on margin over the year, and particularly how it plays out in car wash and PCNG, I know that you have the conversion expenses in car wash and then you have the, you know, integration expense in sort of revenue headwind and...
PC on the glass side. So have those I guess pressures peaked in those segments and how do you how does that translate to the EBITDA margin shaped over the year? Yep, Chris you've got it. You've nailed it. So you know keep in mind we re we reaffirmed guidance this morning so that assumes a 25% EBITDA margin for the portfolio.
Before that, those two things transpire, both the integration and the rebranding, we expect those margins to improve. And reaffirming our guidance this morning should give you confidence that we're seeing the right behavior in the business.
Got it. Thanks very much.
Got it. Thanks very much. Thank you.
Next question from the line of Kate McShane, a Goldman Sachs, please go ahead. Hi, good morning. Thanks for taking your question. I believe in the prepared comments you mentioned, something to the effect of the current environment and is beginning to rationalize the competitive entry of new entrants in Car Wash. I wondered if you could just expand a little bit more on what you're seeing there.
in that change at the moment. As I've said on previous remarks, I think this year will be a slow year generally for M&A in the car wash space in the United States. In terms of the competitive intensity or entrance of competitive intensity, I think what we're seeing is due to
some macroeconomic conditions, the slowdown of M&A, cost of capital that we're seeing a lot of the players slow down their greenfield pipeline. I think that will really show up, Kate, in 2024. I think there's a lot of stores that will continue to open this year, but I think a lot of people are pulling back in terms of greenfield growth at the end of this year next year. So I think those two dynamics are still in play and will continue to sort of happen this year. In terms of the franchising of the car wash business.
Okay, thank you.
Next question is from the line of Liz Suzuki, Bank of America. Please go ahead.
Great, thank you. Just a question on platform services, you know, that comp negative for the first time, I think, in recent history. And Tiffany, I think you had mentioned that pricing is moderating. So were volumes up and pricing was really the only driver of the negative comp? And then how should we think about the expected trajectory of comps going forward in platform services, given what you're seeing in pricing? Yeah, Liz, it's a great question. Keep in mind that platform services, one of the benefits...
starts to loosen and that's obviously an evolving situation, but average selling prices are starting to normalize. So in fact, pricing is the predominant driver of that negative comp in the quarter. Normalizing ASP causes that that reaction. The only place I would tell you where volumes were softer and I said it in my prepared remarks are radiator sales. Obviously if you have a cooler start to spring there's less demand for radiators.
continue to just outperform expectations.
Liz, I think we sort of talked about this year as being a mid-single digit same store sales number and I think we're very comfortable that that is a long-term achievable target for us. We also look at sort of the needs-based category that we're in, the age of the car park, the complexity of the vehicles. We know that the industry hasrell drastically but one was that it didn't
In particular, new franchisee interest, just given our strong economics. So our total pipeline today stands at about 1,700 units, 35% of which are site-secured or better. So that's a nice long-term visibility into future unit expansion.
franchisee interest just given our strong economics. So our total pipeline today stands at about 1,700 units, 35% of which are site secured or better. So we have nice long-term visibility into future unit expansion. Great, thanks very much.
Next question will be from Karen Short at Credit Sys. Please go ahead.
Hey, thanks very much. Two questions for you. So, with respect to what your employee guidance is for QQ through 4Q in terms of the digital margins, can you just talk to that a little bit because obviously you need to be at kind of 25.
or almost 26% on ABA-DAH margins and 2Q to 4Q to meet your guidance. And then the second question I had is just, you know, on the car wash segment, obviously, you have very significant increases in terms of membership.
I mean, weather aside, is there anything you could point to in terms of conversion to actual washes? Because it seems like there's maybe some risk factor there in terms of actual conversion into doing carwash. Hi, Karen. Thanks for the questions. I'll take the first one and maybe Jonathan will follow up on the carwash question. With regard to margin, and I said it a minute ago, we certainly expected EBITDA margins to be softer in Q1. I foreshadowed that.
you that integration activity and that rebranding activity. So I think that you'll continue to see steady improvement over the year to get to that 25% target by the end of the year.
Jonathan, you want to go first? Yeah, and Karen, thanks on the carwash question. You know, this is a long-term investment for us, and we remain incredibly bullish about how we're going to win and take share in the carwash segment, you know, for many years to come. We have 400 units. We've grown that unit count by 100%.
since we acquired the business a little over two years ago. We've grown our membership subscription. We are now standardizing operations, the technology stack. The branding is almost two thirds complete. So we really are bullish around the long term benefits of being in the car wash space.
I think there's a little bit of noise right now with the consumer. Certainly weather was not in our favor in Q1, but I think we're incredibly optimistic about how big this business is going to be over the next number of years.
noise right now with the consumer. Certainly weather was not in our favor in Q1, but I think we're incredibly optimistic about how big this business is going to be over the next number of years. Okay, thanks very much.
Thank you. Next question will be from Chris O'Connell at CIFIL. Please go ahead. Thanks and good morning guys. This is Patrick on for Chris. Tiffany, if I heard you correctly, it sounded like you may be expecting delays to push some of the unit growth you originally got it to for 23, maybe out into 24. Sorry.
If that's right, can you talk about whether you're anticipating that to play out to a greater extent in any specific segment? Is it possible to just frame up the potential magnitude relative to maybe that net store growth of 365 you originally guided to just to kind of help frame that up? Yeah, Patrick, absolutely. Let's just click down a little bit there.
You know, obviously we reaffirmed our guidance, so we still expect 2.35 billion of revenue for the year. In my prepared remarks, I simply talked about the fact that given where SaneStore sales levels were in Q1, and they were quite strong, obviously, at 9% for the portfolio in total, you know, it is possible that we see a bit more of that revenue.
as others that weather wasn't conducive in Q1, there's just some temporary delay to that, you know, not to a significant tone, but, you know, versus what we thought originally. So, you know, in terms of what segments it's going to impact, I mean, obviously it's widespread. Those two conditions permitting and weather effect growth across the three brands that we're growing in earnest today.
We will give this another quarter and then we will give you some further updates as it relates to the back half of the year when we get to our second quarter call.
God, if that's very helpful, thank you. And Jonathan, you know I'm curious, you mentioned the Druson Advantage test program and moving it on to a kind of a wider test phase. I'm curious, you know, what you saw in terms of metrics in those early tests that led you to expand the program and also if you have anything you can share around the potential for evid dog generation over time.
how effective you think pricing can be to capture a lot more of those procurement needs from franchisees. Yeah, lots of questions to unpack Patrick there. Look, we invested in this platform in 2022 and you know always plan that you know the test we'd have some learnings but we would be expanding that test, you know, to sort of the rest of the driven portfolio. Ultimately what this does is provide benefits to major stakeholders within the driven ecosystem. So we're able to provide our franchisees better pricing, better terms of conditions and make them more profitable.
to drive margin expansion with our company stores. And then lastly, that translates into EBITDA for driven brands. And we're excited about continuing to roll this out, getting our franchisees on board, using the system, creating stickiness there, and ultimately capturing.
most of the spend that goes through the driven system. So we're very pleased with the progress that Kyle and his team are delivering. We've now got over 200,000 SKUs on that platform and we're getting some great feedback from the test users. So more to come, but we're very pleased with the progress so far.
Thank you. Next question will be from Seth Sigman at Barclays. Please go ahead.
Great, thanks. Hey everybody. Maybe just a shorter term question thinking about how Q1 actually played out. I know you mentioned whether clearly there have been other cross currents for the consumer during that period. I'm curious, did you see a slow down later in the quarter? But maybe more importantly, can you just elaborate on that Q2 momentum comment?
and what you're seeing here early in Q2. Thanks. Yep, you bet, Seth. So in terms of monthly same-store sales trends, the first thing I'll tell you is despite a challenging macro environment, you can see that our needs-based category remains resilient. We posted 9% for the quarter overall. Across the month, I'll tell you same-store sales for weakest, though still positive in the month of March.
However, in the second quarter we've seen some rebounding and we're pleased with our results so far and they trend in line with our current expectations. Okay, great. Thank you for that. And then I just want to dig into the maintenance business and the momentum there a little bit more. It sounds like it's really a combination of healthy transactions, also average ticket growth. How do you think about the external versus internal drivers for this segment and just the things that you're focused on to keep that momentum going? Because we do assume that at some point, the underlying inflation will start to moderate, so just trying to think about what keeps that traffic going. Thank you.
It is a fabulous business from any angle that you look at it. From a consumer value proposition, it's a 10 minute stay in your car, limited menu oil change with NPS scores above 70% and obviously high repeat rates. From a pure business model, from a driven and franchisee perspective, these businesses are generating high 30% four wall, even the margins.
rates, hundreds of millions of dollars of EBITDA for driven. So just an all-around fabulous business and the prospects remain incredibly positive for it.
And maybe just as a reminder, so agree with everything Jonathan said wholeheartedly, just remember that we are lapping pricing actions in May and October . So as you think about the cadence of the year, just factor those year-over-year comparisons into your models.
That's right. Okay. Thank you for that. Thank you. Next question will be from Sharon Jachia at William Blair. Please go ahead.
Hi, good morning. Actually following up on that, can you kind of walk through, I know there was inflationary and price benefits in the comps last year. Can you walk through kind of the pace of where we roll those off and kind of what order of magnitude by segment? And then secondarily, you know, the reiteration of the revenue for the year, I assume implies reiteration of the comp guidance as well.
Are you now tracking within that 5 to 7% comp guidance, or how should we think about cutting trends? Yep, Sharon, thank you. So to your first question about the pricing actions and what we saw in terms of inflation and retail price improvement last year, we took pricing actions in both May and October . So overall, we saw high single-digit inflation last year.
And obviously we took retail pricing action to offset that inflation in those two months respectively. And then with regard to current performance, so far in the second quarter, we are trending back in line with our guidance of same-store sales, which was 5 to 7 percent, so I can confirm that.
Thank you. Thank you. Next question will be from Brian McNamara at Kennicord Jinduitis. Please go ahead.
Good morning. Thanks for taking my question. So with recent bank failures, I'm curious where your franchisees predominantly get their financing from and what impact is any of the recent significant tightening of lending standards is having on your franchise season. And whether that is also contributing to slower store growth this year outside of construction and permanent delays. Thank you. Hey, Brian .
Let me just categorically say no. Our franchise is used, franchisees use a mix of funding sources, but you know, we're not tied in or heavily exposed to some of the banks that have run into trouble over the last sort of quarter. This is really evidenced by our pipeline continues to grow. And when we talk about the pipeline, there's really two data points that we look at there. One is when people sign a development agreement, they actually pay significant funds up front.
So it's not just a free development agreement they're actually putting their money where their mouth is. And the second part is that our pipeline now is over 35 percent site secured or better, which means that people are fully engaged in the process. So there is no at the moment that we don't expect it to be any financial impact to our development as a result of the banking challenges. Just to reiterate what Tiffany said, there's a little bit of weather and then the permitting in the new store growth.
We think it's de minimis, but we just wanted to let people know that there could be a little bit pressure in the year. But no material change and those stores will still open. Thank you. Thank you. Next question will be from Peter Benedict at Baird. Please go ahead.
All right, good morning, guys. So, just, yeah, a question on the glass business. Can you give us an update on the efforts to improve the commercial mix? I know it's still early, but just wanted to get a sense for where you were with that effort.
Hey Peter, I think a couple of things going on. One is Tiffany mentioned, you know, we are sort of in the throes of standardizing that business from a brand perspective, from a technology perspective, from a customer offering perspective. So that journey is still ongoing. You know, we acquired 10 different businesses essentially last year. So the team's busy.
and we're very pleased with the progress we're making on all three fronts. You know, commercial is probably a little bit ahead of insurance in terms of the national insurance, but we still do a lot of what I would say local or regional insurance work. So again, the team is doing great work. Ten acquisitions are being integrated, and we would stand by the guidance that we talked about last year that...
the big national insurance opportunity really will start to unfold in late 23, early 24.
Okay, that's helpful. Thanks, Jonathan. And then just on the wallet share with your customers, I mean, obviously, multiple touch point opportunities throughout the year across your platforms. Just maybe an update on kind of how you're measuring that, where you stand on that, maybe some goals or targets that you're hoping to achieve in terms of expanding wallet share with the.
with all those customers who've gotten to Data Lake. Thank you.
Peter, I'm going to do a little teaser here for our investor day which is coming up at May 23rd and we're going to spend quite a bit of time talking about the Wallachier opportunity and the data that we have. So I'll tease May 23rd and we'll answer that more holistically then. Fair enough. We'll see you then. We'll see you then.
Thank you. Our last question will be from Peter Keith at Piper Sandler. Please go ahead. Hey, good morning, everyone. Thanks for the opportunity here. So, a lot of my questions have already been asked, but I'm going to just dig into CarWash a little bit, some nitpicking. But you've previously stated that the CarWash rebranding and relaunch efforts have been driving a 10% list. You didn't, I don't know if it was purposeful, but you're...
of getting these open and seeing good returns.
Yeah, awesome Peter. All right, so let me take your first one and Jonathan will handle the green field question. Regarding the lift, so we are still pleased with what we're seeing in our rebranded locations. I think it's really important to hear 10% lift being, you know, from the point where they are starting and not 10% same-store sales, right? So there was a little bit of confusion around that I think by the community largely.
We've opened 300, 400 plus quick lube locations. Last year we opened, I can't remember the exact number, but quite a lot of Greenfield car washes. We have the people processing systems in place to comfortably open the guided number of 65 units this year. We've got deep expertise in house. So this is not a new thing for us. We're trying to make sure the actual.
site work and construction is a little bit more complicated, but we feel very comfortable that we've got the people, process and systems in place to effectively do that and ramp those news doors when they do open. Okay. Thanks, guys. I just want to understand your answer. The 10% lift from where they were starting them. Okay.
versus where they are today. I'm not really sure what the difference is. Can you help me understand that better? Yeah, so Peter, what I was alluding to was, it's 10% off a standing start, right? So, wherever the store had been performing, not rebranded under Take 5, and not with that standard operating playbook, we're seeing a 10% lift from that standing start on those stores.
where they are today, I'm not really sure what the difference is. Can you help me understand that better? Yeah, so Peter, what I was alluding to was it's 10% off a standing start, right? So, you know, wherever the store had been performing, not rebranded under Take 5 and not with that standard operating playbook, we're seeing a 10% lift from that standing start on those stores. But that's consistent with our business case that we shared a couple quarters ago.
Okay, very good. Thanks so much and good luck guys. Thank you. Thank you. That concludes the Q&A section of the earnings call. I will now turn the call back over to Mr. Fitzpatrick for closing remarks. Thank you. Thanks everyone for your time today. We do appreciate it. Look, Driven continues to deliver strong growth and profitability. We feel we have great momentum entering the year.
and enhance shareholder value. And we look forward to seeing you in Charlotte on May 23rd for our investor day. And as always, investor relations with Christie will be available after the call if anyone has any follow-up questions.
to seeing you in Charlotte on May 23rd for our Investor Day. And as always, Investor Relations with Christy will be available after the call if anyone has any follow-up questions. Thank you.
Thank you, sir. Ladies and gentlemen, this does indeed conclude your call for today. Once again, thank you for attending, and at this time we ask that you please disconnect your lines.