Q2 2023 Williams-Sonoma Inc Earnings Call
Speaker 2: see where the customer is going and you know we're thrilled to see some of our new fall programs doing really well and seeing what the customer is looking for and we're building on those wins of course and then you know reducing inventory on things that are not working. But it's you know it's in total the furniture business I said earlier this pullback.
Speaker 2: And it's, I think, a real function of people not moving as much right now and being scared of the high ticket. And we still continue to see the opposite in high-end electrics. So there's a lot of mixed...
Speaker 2: messages out there for the consumer that the consumer is giving us and what we're doing is really without giving away the farm competitively on this call focusing on what they're telling us.
Speaker 2: And the good news is that when we go to the back half of the year, the comps get easier, and we have our strength in the categories that they seem to be responding to at this point anyway.
Speaker 3: Our next question comes from Oliver Wintermantle from Evercore ISI. Please go ahead. Your line is open. Your line is open.
Speaker 3: Welcome to the Williams-Sonoma Inc. 2nd Quarter 2023 Earnings Conference Call.
Speaker 4: Yeah, thank you. I had a question just regarding your online penetration, if that was still about mid-60s percent or if that has shifted, and then longer term, how you think about the store base. I know there were some store closures. What do you think your online penetration should be going forward with store closures?
Speaker 3: At this time, all participants are in a listen-only mode.
Speaker 3: A question and answer session will follow the conclusion of the prepared remarks.
Speaker 3: I would now like to turn the call over to Jeremy Brooks, Chief Accounting Officer and Head of Investor Relations. Please go ahead. Jeremy Brooks, Chief Accounting Officer and Head of Investor Relations
Speaker 5: Good morning and thank you for joining our second quarter earnings call.
Speaker 5: I'd like to remind you that during this call we will make forward-looking statements.
Speaker 5: with respect to future events and financial performance.
Speaker 5: including guidance for fiscal 23 and our long-term outlook.
Speaker 1: My answer would be consistent what we've been saying. From a long-term standpoint, we see the industry continuing to transition from retail to online. And with our penetration around 66%, we see it going to 70% over time. That's William Snow Mink's penetration of e-commerce.
Speaker 5: We believe these statements reflect our best estimates.
Speaker 5: However, we cannot make any assurances these statements will materialize. And actual results may differ significantly from our expectations.
Speaker 5: The company undertakes no obligation to publicly update or revise any of these statements.
Speaker 1: From a retail optimization standpoint, our strategy remains unchanged. We have about 50% of our leases come due over the next three years. We will very carefully go through those and look to optimize the fleet. Some of that is closing underperforming stores that don't meet our profitability thresholds. Others are repositioning stores to better locations.
Speaker 5: reflect events or circumstances that may arise after today's call.
Speaker 5: Additionally, we will refer to certain non-GAAP financial measures. These measures should not be considered replacements for and should be read together with our GAAP results. A detailed reconciliation of non-GAAP measures to the most directly comparable GAAP measure appears in Exhibit 1 to the press release we issued earlier this morning. This call should also be considered in conjunction with our filings with the SEC. Finally, a replay of this call will be available on our investor relations website. Now, I would like to turn the call over to Laura Albert, our President and Chief Executive Officer. Thank you, Jeremy. Good morning, everyone, and thank you for joining the call.
Speaker 1: where we see a very quick return on investment and really pick up some nice market share and good results. A good example of that is the Pottier Barn Store in Westport, Connecticut, which we moved from one location where we were underperforming both on the top and bottom line.
Speaker 1: And the new location not only looks fantastic, I invite everybody to go join it, but it's way outperforming the prior location and giving us a very good return on the investment there. So we do continue to see that we'll continue to call the fleet and optimize that. But overall, I think this is part of our key strategy and part of our key things that are going to make us
Speaker 2: Before we get into the details of the quarter, I'd like to take a moment to thank the incredible team at Williams-Sonoma, Inc. Without their outstanding work, creativity, and relentless focus, none of the results we're reporting today would be possible.
Speaker 1: really come out ahead over the long run. The fundamental dynamics in the home furnishing industry haven't really changed. It's a very fragmented market with no one player commanding sizable share. Our key differentiators, which include our in-house design, our digital first but not digitally channel strategy.
Speaker 2: We are pleased to deliver another quarter of strong earnings. We significantly exceeded profitability estimates with an operating margin of 14.6% with earnings per share of $3.12, well above our pre-pandemic results.
Speaker 1: our strong portfolio of brands, our growth initiatives, and our fortress balance sheet position as well to take market share in any environment.
Speaker 2: Our sales ran negative 11.9 in Q2, but our two-year comp was essentially flat, and our four-year comp to 2019 was positive 39.7.
Speaker 3: Our next question comes from Brad Thomas from Key Bank Capital Markets. Please go ahead, your line is open. Hi, my name is Brad Thomas. I'm a financial advisor at Key Bank Capital Markets. I'm a
Speaker 6: Hi, thanks for taking my question. Good execution here. I wanted to follow up on B2B. Still a ton of opportunity there. I'm hoping you can just give us a little more sense of maybe where you're thinking the revenues come in on B2B for the year and your updated guidance, and maybe any updated thoughts on what gets that business.
Speaker 2: We achieved these results against an increasingly promotional environment and softening industry metrics by leveraging our market advantages and focusing on regular price selling, driving improved customer service, and controlling costs.
Speaker 2: We're in a period where consumers are buying fewer large-ticket furniture pieces than they did a year ago as they shift their spending. However, our advantage is our portfolio of brands serving a range of categories, aesthetics, and life stages. We're in a period where consumers are buying fewer large-ticket furniture pieces than they did a year ago as they shift their spending.
Speaker 1: growing again. Thanks. Yeah, thank you. That's a great question.
Speaker 2: Only approximately half of our business is furniture, and we are seeing relative strength in kitchen purchases, fashion textiles, dorms, baby, and seasonal holidays.
Speaker 2: And our in-house design capabilities and vertically integrated sourcing organizations allows us to design and develop quality products at a great value.
Speaker 2: But we are not only innovators, we are also operators.
Speaker 2: Core to our business model is a digital first, but not digital only, channel strategy that supports our world-class shopping experience.
Speaker 2: We are pleased that due to our focus and investments in operations, we have made meaningful progress on our customer service. We've seen improvements in our key metrics, including on-time delivery and damages, both of which improve customer satisfaction and reduce costs. On the digital front, we have seen improvements in our customer service.
Speaker 1: Trade is currently more volume, but contract is the source of our growth. And while the trade of business has been more impacted by the slowed housing market, we've seen recent improvement in the trend. But our focus is on accelerating our contract growth. The key point when you think about B2B is it continues to be a winning strategy for us and we continue to capture market share in an $80 billion fragmented market. It leverages our portfolio of brands, our in-house design team, and our global sourcing capabilities. And really service the B2B customer in multiple ways.
Speaker 2: We continue to control ad costs tightly, optimizing spend with a focus on the most productive channels, leaving some flexibility to test into formats that tap into new audiences.
Speaker 2: And as one of the largest e-commerce players, we continue to enhance our proprietary e-commerce tech stack.
Speaker 3: Our next question comes from Steven Zecone from Citi. Please go ahead. Your line is open. Great. Thanks very much for taking my question. Laura, I'm curious for your perspective of the overall industry at the halfway point in the year. Do you think
Speaker 2: We believe we will lead the way in retail and our use of AI and our tech capabilities, including our homegrown recommendations engine used for enabling relevant product selection on our website.
Speaker 2: and our AI-powered room design tool with intelligent design guidance.
Speaker 2: We also operate a best-in-class retail business with our stores not only serving as billboards for our brands but driving profit and customer service.
Speaker 2: I truly believe we have the best team in retail.
Speaker 2: And our stores are beautifully designed and curated with aspirational assortments, and our continued retail optimization efforts have refocused our fleet on the most profitable, inspiring, and strategic locations.
Speaker 2: sales are probably going to come in at the low end of the range. Thank you. You know, the industry has always been promotional. Honestly, it was promotional before the pandemic and promotional now. Our stance is the same that it's been. We want to give our customers the best designs, the best quality and the best value versus running up and down pricing, which is a very short term way to run your business and creates a lot of customer friction, honestly. Think about, you know, the customer who buys something and then sees the price get reduced. It's not good for customer service and.
Speaker 2: Additionally, we continue to enhance our Omni initiatives to better serve our customers and drive profitability.
Speaker 2: We also tightly managed all the other expenses, including employment costs.
Speaker 2: In both Q1 and Q2, we made tough decisions to right-size our organizations to control costs and drive efficiency.
Speaker 2: And we've closely managed our inventory levels to align with our demand trends while improving our end stocks.
Speaker 2: When we think about what the right thing to do is, we think about our customers. And how do we always give them a better product? How do we improve the quality? How do we improve the pricing versus thinking about the short term? And so I feel very good about our product lineup. I feel that we are continually looking at where we should make small pricing adjustments. We are maniacal about
Speaker 2: Total inventory was down 15.7% versus last year.
Speaker 2: Now I'd like to tell you about our progress and our sustainability efforts.
Speaker 2: In Q2, we released our 2022 Impact Report, highlighting our commitment to our values and our progress toward achieving our science-based targets and other sustainability goals.
Speaker 2: Notable in our report, we significantly scaled renewable energy, and in our value chain, we launched a vendor engagement and preferred material strategy to reduce emissions.
Speaker 2: We also detailed progress in our worker well-being goals.
Speaker 2: Our commitment to fair trade premiums, NEST certified ethically handcrafted products, and other programs that impact the lives of almost 100,000 individuals globally.
Speaker 2: We are committed to action and continuous improvement, and we are making meaningful progress on the path we've laid out.
Speaker 2: Also, we launched a new home furnishings brand, GreenRow, which I'll discuss later, which uses sustainable materials and manufacturing processes and targets an emerging demographic that prioritizes sustainability in the brands they support.
Speaker 2: Now I'd like to spend a few minutes talking about our brand. Hotter Barn ran a negative 10.6% comp, thank you too, but a 10.9% positive on a two year and a 48.7% positive on a four year basis.
Speaker 2: Although furniture demand has decelerated, we are seeing relative strength and easy updates in decorating frames, pillows, rows, and table linens.
Speaker 2: In late July , we launched our new and seasonal fall assortments, and we're getting a strong response to our proprietary textiles, including duvets, quilts, pillows, and rugs.
Speaker 2: Halloween decorating is off to a strong start, which is a good indicator for the upcoming holiday season.
Speaker 2: In furniture, we're seeing strength in our new lighter finishes, velvets, and cozy fabrications.
Speaker 2: And while it is early, the new fall assortment is up versus new fall last year.
Speaker 2: Also in Q2, we successfully opened our newly relocated store on Post Road in Westport, Connecticut, with much success.
Speaker 2: Reposition stores like this are proving to be very productive as they bring to life our broader product assortment and showcase our free design services.
Speaker 2: Westport is an example of the effectiveness of our company-wide retail optimization strategy, which includes closing smaller and older stores and repositioning into larger stores in open-air lifestyle centers and destination street locations.
Speaker 2: The Potter Barn children's business ran a negative 9 comp in Q2 and was negative 3.8% on a two-year basis and positive 19.1 on a four-year basis.
Speaker 2: Across these life stage brands, we are focused on delivering compelling innovation and elevating the customer experience.
Speaker 2: One key area in the quarter has been our back-to-school offering.
Speaker 2: We're proud to expand our market leading gear to include an accessible option and to build upon our best-selling desk with accessible study solutions.
Speaker 2: Another highlight is our dorm assortment, which addresses the distinct needs of college-bound students with Excel twin bedding, no-nails decor, and storage.
Speaker 2: The dorm opportunity is significant given the underserved market, and we expect to continue to pick up market share and drive year over year double digit growth in this category.
Speaker 2: Customers can shop online and ship product to any of our company stores that are closest to the college campus.
Speaker 2: Included in our dorm offer, we are excited to showcase our partnership with Lufshak Pansy, which has gained even more traction with the dorm launch.
Speaker 2: We also continue to focus on baby, the entry point to our Potter Barn Kids brand.
Speaker 2: Here we are winning with our Green Guard Gold nursery seating, our curated selection of baby gear, and the expansion of furniture and gifts in our stores.
Speaker 2: Now let's talk about West Elm.
Speaker 2: West Elm is the brand that has been most impacted by the customer pullback in furniture. In Q2, West Elm ran on negative 20.8% and was negative 14.7% on a two-year basis.
Speaker 2: but ran a 43.4% positive on a four-year basis.
Speaker 2: West Elm is our brand with the highest percentage of its assortment and furniture.
Speaker 2: The most underdeveloped in other categories
Speaker 2: and a customer base that has been most impacted by the environment.
Speaker 2: Despite current challenging dynamics, the brand made progress on two key areas that we believe will drive improvement in their business in the near term.
Speaker 2: We are doubling our newness penetration in the back half, fueled by our fall and holiday launches.
Speaker 2: We are encouraged by the strong performance of the new fall product launch so far, which marks a real evolution in the brand's modern design voice.
Speaker 2: And while it is a small assortment,
Speaker 2: that is exceeding the performance of last year's fall newness.
Speaker 2: And second, given the success of recent collaborations with Collin King Studio and Rode and the response to fall product.
Speaker 2: We see sizable opportunity in West Elm as it expands into textile, decorative accessories, entertainment, and seasonal offerings.
Speaker 2: These two key focus areas underpin the opportunity to improve customer counts and omnichannel performance in the brand, and we continue to be very optimistic about the long-term growth trajectory of West Elm with its industry-leading design and value.
Speaker 2: The Williams-Sonoma brand ran a negative 0.7 comp in Q2.
Speaker 2: On a two-year basis, the brand was essentially flat and positive 35.7% on a four-year basis.
Speaker 2: The quarter was driven by our kitchen business, which ran positive comps offset by the home business.
Speaker 2: Throughout Q2, high-end electrics, particularly in coffee and espresso, continued to lead the way in growth with successful new product launches.
Speaker 2: Customers also responded well to categories like storage and organization with our exclusive Hold Everything collection.
Speaker 2: And for the balance of the year, we have a strong pipeline of exciting, exclusive product launches and strong collaborations. And based on early reason on Halloween and autumnal, we expect the holiday entertaining and dining at home businesses will drive strong results for the brand.
Speaker 2: Now I'd like to update you on our other key initiatives. Business to business ran down 5% in Q2.
Speaker 2: We continue to see strength in our contract business which ran positive 23% in the quarter sequentially improving from Q1.
Speaker 2: We won several proposals across industry segments including with Sony and the entertainment space, the San Antonio Spurs training facility, and multiple properties with a montage, the Four Seasons, Weston, Hilton, and Hyatt.
Speaker 2: The trade business has been more impacted by the slowed housing market, however, we see recent improvement in our trend and we remain confident on this piece of the B2B business long term.
Speaker 2: Now, I'd like to talk about our global business.
Speaker 2: A stand-up performer this quarter is our Canadian business.
Speaker 2: We continue to see strength from our recently replatformed ecommerce website, and we are excited for the launch of our wedding registry service in August in Canada.
Speaker 2: The Mexico market continues to show strength due to strong execution of design services and an improved in stock position.
Speaker 2: India also remains a key growth market in our global business with strong year-over-year performance and the opening of three new stores next month, including the first Potter Barn Kids store.
Speaker 2: Lastly, I'd like to update you on our emerging brands.
Speaker 2: At Rejuvenation, we continue to see success from the replatforming of the website with improved sales, conversion, and customer experience.
Speaker 2: The brand is staying outperformance in its home project categories and strength in newly entered growth categories.
Speaker 2: At Mark and Graham, our high quality gift and personalization brand, the business drove a high single digit comp in Q2.
Speaker 2: And at Green Row, we are pleased with the initial reaction to the new brand and the assortment. And while it's early and the volume is small, we are ahead of plan and remain optimistic about the potential of this brand and its aesthetic.
Speaker 2: These successful and exciting emerging brands are a testament to our ability to develop new businesses that expand our portfolio of brands and address white space in our product offering, all with minimal investment, low cost of entry, and leveraging our knowledge and infrastructure. Welcome M universal ratings.
Speaker 2: In summary, we recognize there's been a pullback in spending on high ticket discretionary goods with relative strength in certain other categories.
Speaker 2: Despite this top-line pressure, the proven strength of our operating model produced strong earnings this quarter, driven by our focus on service, cost control, and regular price selling.
Speaker 2: As we put this all together, we have changed our outlook for the year.
Speaker 2: We now expect full year revenues to come in at a range of down five to down ten and we are raising our outlook on operating Margins to a range of 15 to 16 percent
Speaker 2: It is important to note that the reduction in our revenues outlook is offset by our raised operating margin outlook.
Speaker 2: On balance, we believe that running our business with tighter inventory, stronger merchandising and design curation with fewer promotions will continue to drive customer satisfaction and long-term growth.
Speaker 2: Thank you, and now I will turn the call over to Jeff Howey. Thank you, Laura, and good morning, everyone.
Speaker 1: As Laura said, we're proud that once again we've delivered a strong quarter of earnings.
Speaker 1: Our Q2 results reflect the themes we've been communicating over the past several quarters.
Speaker 1: First, our steadfast commitment to maintain price integrity and not run site-wide promotions, even if it means we're going from revenues in the short term.
Speaker 1: Second, our first half supply chain cost headwinds that will become second half tailwinds.
Speaker 1: Third, our ability to control SG&A costs and manage inventory levels.
Speaker 1: And finally, how we've structurally changed our operating model, driven by a higher e-commerce mix and our retail optimization strategy. Our earnings this quarter exceeded expectations, despite softer top-line revenues. This illustrates the profitability of our platform and supports our long-term 15% operating margin floor.
Speaker 1: Now let's dive into our Q2 results, followed by an update on our fiscal year guidance.
Speaker 1: As I did last quarter, in addition to year-over-year results, I'll reference 2019 as it's helpful to compare our performance with pre-pandemic level.
Speaker 1: Net revenues came in at $1.863 billion.
Speaker 1: Well below our expectations
Speaker 1: Our revenues reflect the larger home furnishings backdrop and our commitment to maintain price integrity as the industry became more promotional.
Speaker 1: Our revenue growth in Q2 came in at negative 11.9% comp. Our two-year stack was essentially flat.
Speaker 1: and our foyer stack against 2019 grew 39.7%. Our Q2 demand at negative 11.4% was materially in line with our revenue comps.
Speaker 1: reflecting a normalized spread between demand and net comps, as I mentioned last quarter.
Speaker 1: On a Tudor stack, our demand was negative 8.1%.
Speaker 1: and on a four-year stack, our demand was a positive 37.4%.
Speaker 1: From a cadence perspective, our demand trends continue to be inconsistent and choppy.
Speaker 1: and decelerated from Q1, driven by a pullback in consumer spending and high ticket discretionary.
Speaker 1: Moving down the income statement, gross margin at 40.7% was in line with our expectations.
Speaker 1: Well, 280 basis points below last year.
Speaker 1: Our gross margin sequentially improved over Q1 by 210 basis points.
Speaker 1: Merchandise margins decrease year over year as the residual amount of the capitalized cost from higher product costs increases year over year as the residual amount of the capitalized
Speaker 1: of the capitalized costs from higher product costs, ocean freight, and ocean freight.
Speaker 1: detention, and demerge sitting on our balance sheet to load into our income statement.
Speaker 1: Excluding these atypical, capitalized costs, our merchandise margins were in line with last year.
Speaker 1: Selling margins also continue to be impacted by higher outbound customer shipping costs, although to a lesser extent than prior quarters.
Speaker 1: We encourage these higher costs to best serve our customers by shipping from out-of-market distribution centers. Thank you.
Speaker 1: and, in some cases, intentionally shipping multiple times for multi-unit orders which typically would have been fulfilled in a single shipment.
Speaker 1: While we still have room to elevate our customer experience, we made substantial progress in Q2 with our customer service.
Speaker 1: I'd like to congratulate and thank our supply chain organization for elevating our service experience.
Speaker 1: Altogether, our selling margins were 90 basis points lower than last year.
Speaker 1: Driven by these short-term supply chain costs and inefficiencies, we have been discussing in the past several quarters.
Speaker 1: As these costs are now fully amortized, Q2 will be the last quarter we report on these headwinds.
Speaker 1: In fact, we anticipate they will become tailwinds over the next few quarters.
Speaker 1: Occupancy costs at 10.9% of net revenues were 190 basis points above last year.
Speaker 1: Occupancy dollars at $203 million grew 5.3% over last year and were essentially flat quarter over quarter.
Speaker 1: Our 200 basis points leverage versus 2019's 12.9% occupancy rate demonstrates the impact our higher e-commerce mix and our retail optimization strategy have had on our gross margin despite Q223's softer top line results.
Speaker 1: Our Q2 gross margin at 40.7% remained 530 basis points higher than 2019's 35.4%.
Speaker 1: And, that includes absorbing the residual 90 basis points in supply chain related costs and inefficiencies.
Speaker 1: Our SG&A rate once again reflects our ability to control costs in a challenging environment.
Speaker 1: with Q2 coming in at 26.1%.
Speaker 1: leveraging 30 basis points to last year. We leveraged both employment and add costs in the quarter.
Speaker 1: Employment leverage as we manage variable employment costs in accordance with our top-line trends.
Speaker 1: We also benefited from reduction in force actions in Q1 and Q2 as we continue to look for opportunities to improve efficiency, remove redundancy, and streamline operations.
Speaker 1: Our advertising leverage reflects the competitive advantage of our agile performance driven marketing organization.
Speaker 1: Our in-house capabilities, first party data, and multi-brand platform allow us to drive efficient advertising spend as we see business trends evolve.
Speaker 1: Overall, sGNA came in 240 basis points lower than 2019 sGNA rate of 28.5%.
Speaker 1: Once again, these results highlight the impact our higher econ mix and our retail optimization strategy have on our profitability.
Speaker 1: With regard to the bottom line, we are pleased with our results, especially in light of the quarter's challenging industry environment.
Speaker 1: Q2 operating income came in at $272 million.
Speaker 1: operating margin at 14.6 percent.
Speaker 1: While down 250 basis points below last year, 14.6% stands 770 basis points above 2019's 6.9%.
Speaker 1: These results reflect the power of our profitability initiatives.
Speaker 1: and underpin our 15% operating margin long-term guidance.
Speaker 1: Our diluted earnings per share of $3.12 with $0.75 or 19% below last year's record second quarter earnings per share of $3.87.
Speaker 1: but significantly above 2019's earnings per share of only 87 cents. On the balance sheet, we ended the quarter with a cash balance of $514 million, with no debt outstanding.
Speaker 1: This was after investing $43 million in capital expenditures supporting our long-term growth and returning over $69 million to our shareholders through quarterly dividends and share repurchases.
Speaker 1: Merchandise inventories at 1.3 billion were down 15.7% to last year.
Speaker 1: Three important points I'd like to emphasize here. First, we are well positioned to maintain our price integrity as we proactively manage our inventory levels in line with our demand trends.
Speaker 1: Second, our in-stock levels are robust and near historical highs.
Speaker 1: and our regional balance and composition has improved considerably.
Speaker 1: And finally, third, our Q2 ending inventory levels are up only 9.5% versus same period in 2019. And that's with revenue comps of 40% over the same time frame.
Speaker 1: This highlights how we've improved our efficiency and turnover.
Speaker 1: Summing up our Q2 results, we are pleased to deliver earnings exceeding expectations.
Speaker 7: I want to pause.
Speaker 7: and thank all our associates.
Speaker 1: across our stores.
Speaker 1: supply chain, customer service centers, global operations, and corporate offices for delivering these results in a challenging environment.
Speaker 1: Now let's turn to our outlook.
Speaker 1: We are updating our fiscal 23 guidance to reflect both the ongoing top-line uncertainty and the proven strength in our operating margin.
Speaker 1: We now expect full year 23 net revenues to be in a range of down 5 comps.
Speaker 1: We now expect full year 23 net revenues to be in a range of down 5 comp to down 10 comp.
Speaker 1: and we are increasing our operating margin outlook to a range of 15 to 16 percent.
Speaker 1: It's important to note that our lower cells outlook is offset by a raised operating margin producing materially similar implied EPS guidance.
Speaker 1: On the top line, our updated guidance is based upon the facts and trends we know today.
Speaker 1: by extrapolating our one
Speaker 1: by extrapolating our one, two, and four-year trends in Q2.
Speaker 1: to full year 23 net revenue.
Speaker 8: Specifically.
Speaker 1: Our Q2 one-year trend yields full-year revenues at the low end of guidance.
Speaker 1: While our Q2 two-year trend yields full-year revenues at the midpoint of guidance.
Speaker 1: And our Q2 four-year trend yields four-year revenues at the high end of guidance.
Speaker 1: While our top line year over year comparison gets easier in the back half, we recognize the challenging environment for home furnishing.
Speaker 1: On the bottom line, when aligned with historical quarter-over-quarter bills,
Speaker 1: our strong Q2 operating margin produces full year operating margin within our updated range of 15-16%.
Speaker 1: Additionally, in the back half of the year, our headwinds from the short-term supply chain costs will become tailwinds to support our operating margin guidance.
Speaker 1: We also expect our full year income tax rate to be approximately 26%.
Speaker 1: Our 2023 capital allocation plan remains unchanged.
Speaker 1: We will continue to prioritize funding our business operations.
Speaker 1: Commensurate with our industry-leading return on invested capital, we will also invest $250 million in capital expenditures.
Speaker 1: in high return projects to support our long-term growth.
Speaker 1: As we have communicated quarterly, we are committed to returning excess cash to shareholders through dividends and opportunistic stock repurchases. We will continue to pay our quarterly dividend of 90 cents per share.
Speaker 1: and we have almost 700 million remaining under our current 1 billion share repurchase authorization.
Speaker 1: to repurchase her stock opportunistically. As we look further into the future, we are reiterating our long-term guidance.
Speaker 1: of mid to high single digit top line growth, with operating margins exceeding 15%.
Speaker 1: We're confident we'll continue to outperform our peers.
Speaker 1: confident we'll continue to outperform our peers and deliver profitable growth for these reasons.
Speaker 1: Our ability to gain market share in the fractured home furnishings industry.
Speaker 1: The strength of our in-house proprietary design.
Speaker 1: The competitive advantage of our digital first but not digital only channel strategy.
Speaker 1: the ongoing strength of our growth initiatives.
Speaker 1: and the resiliency of our fortress balance sheet.
Speaker 3: With that, I'll open the call for questions. If you would like to ask a question, please press star followed by the number one on your telephone keypad. In the interest of time, we ask that you please limit yourself to one question. For additional questions, please rejoin the queue. Thank you.
Speaker 3: Our first question comes from Max Reklenko from TD Towin. Please go ahead, your line is open. Great, thanks a lot and congrats on the nice results. So as we think about your margin profile and the long-term outlook, what do you view as structural differences today compared to pre-pandemic versus ones that have been a little bit more temporary in nature?
Speaker 1: talking about over the past few quarters regarding our 15% operating margin floor. The structural changes in the business start with our higher e-commerce sales mix, where we continue to drive growth in the higher contribution channel, and our retail optimization strategy. a
Speaker 1: where we've really repositioned our fleet to be more profitable and more productive.
Speaker 1: It also comes down to those are structural changes that in and of itself bridge us to a lot of our margin results we're seeing today in second quarter and in our guidance. Additionally, we have the supply chain efficiency that's coming. We've been talking for the past few quarters about the headwinds and the short-term supply chain costs that were sitting on our balance sheet and how they flowed through our income statement. Those are now behind us and these headwinds are going to become tailwinds.
Speaker 1: in the back half of 23 and into 24. We also have the pricing power that I think we demonstrated in Q2 where our in-house design, our proprietary products command a higher price point in the market. And with the strength of our design teams and our global sourcing organization, we're able to provide the consumer with a very
Speaker 1: competitive value equation for them to consider. We've also demonstrated our ad cost optimization and how our in-house capabilities with our own hands and the keyboard really make a difference in our ability to control those costs and leverage them with sales.
Speaker 1: And then finally, I'd say our cost inventory reductions, which we demonstrated the past few quarters. We've managed our SG&A very efficiently. And as you can see this quarter with our inventory down 16%, we're very good at managing our inventory levels over time.
Speaker 9: Our next question comes from Seth Basham from Wedbush Securities. Please go ahead, your line is open. Thanks for your time, everyone.
Speaker 3: Thanks a lot, and good morning. Could you help us to mention the difference in performance in your business between furniture and non-furniture categories? How much stronger were non-furniture categories, or how much were declined, as you see, year-over-year in furniture-related growth? Sure. Hi, Laura.
Speaker 2: Yeah, so, you know, we are so fortunate to have a portfolio of brands serving life stages, different aesthetics, and different parts of the house, for that matter.
Speaker 2: And while we do have a large portion of our business in furniture, we also have business and textiles decorating entertaining. We have, you know, quite a robust children's business baby is the entry point dorm. And we have a large portion of our business in furniture.
Speaker 2: These are all very different businesses. And so while we did see a generalized pullback across many categories there's some real winners and these winners are not just happenstance, it's because we've been working so hard to build these businesses. We've talked about our growth drivers.
Speaker 2: And that there's both growth in new brands and new ways to sell to customers like B2B. But there's also growth in categories where the market is underserving the customer. And one of those is Dorm. And the Dorm business is a very large fraction market. And with the exit of Bed Bath and Beyond. nap
Speaker 2: others struggling we've picked up I believe pretty considerable market share very quickly and we've been working both on the product assortment side of that equation but also on logistics and there's still you know a lot of room to grow from here because we're still relatively small. So I give you that as an example.
Speaker 2: of a category that's really outperforming what you see in our total average numbers. And there's a lot of other examples like that, whether it's Hold Everything and Williams-Sonoma. Williams-Sonoma itself, I think you see the performance in the kitchen business. That team has worked very hard to build new businesses and create a meaningful performance domain. I just love this scene with my shoes Jana's
Speaker 2: expand their branded assortments to the percent total. Those are things that they are designing and developing that cannot be found elsewhere. That's been a very important strategy.
Speaker 2: And yes, furniture is foster. There is definitely a pullback in furniture and we are planning that
Speaker 2: you know, this will be the case until the environment strengthens. And so, as you look at us to the back half of the year, the reality is, you know, these holidays, entertaining, gift-giving, those are strong points for us. And so, we're going to be really leaning into them with exciting new products and really relevant marketing as we go to the holiday season.
Speaker 9: Our next question comes from Chuck Grom from Gordon Haskett. Please go ahead. Your line is open.
Speaker 4: Hey, thanks very much. Lawrence, I wanted you to talk about the health of your customer today and overall demand indicators that you guys evaluate. As we've kind of progressed through earnings here, a number of retailers, some off-price names have called out the categories as rebasing a little bit. Just wondering if you would share.
Speaker 5: in that thought process. And then my follow-up is just on your overall pricing strategy. You talked about it a little bit in your prepared remarks, but I was wondering if you could elaborate a little bit more on that and how big of an advantage it is for Sonoma.
Speaker 2: Yeah, thank you Chuck. You know it's definitely an uneven macro environment. Every day we hear different messages, right? So you have the positive indicators in the stock market and jobs, but there's still fear of layoffs at the higher income levels. And then you also have the obvious negative indicators.
Speaker 2: for businesses like ours like interest rates and housing. So, you know, it's a mixed bag, but the consumer confidence up, you know, there's.
Speaker 2: spend a lot of money on travel and services. We all know that, you know, there's definitely a movement out of categories like ours into some of those other areas. And yet, at the same time, we talked about this when we were in New York, customers love their homes. And right now is not a time when they're buying a new one or moving as much, but they're always thinking about it and thinking about the next project.
Speaker 2: ever been. In terms of pricing, Jeff touched on it in the beginning, but you know I just I just want to remind everybody what makes us really really different than other people in this business.
Speaker 2: We design and source 90% of our products. And as a result, we are able to deliver a higher quality value equation to our customers.
Speaker 2: We have scale and so the vendors are you know very happy to work with us to value engineer our products and it's a huge advantage. There are a lot of people out there buying offline.
Speaker 2: And so it's a race to the bottom on pricing because there's not a lot of differentiation. Honestly, they're selling a totally different level of quality.
Speaker 2: And then there's people who are really at the high end and substantially more expensive than we are. But honestly, we care about all of them. And so we're constantly checking our prices against competition. And we are constantly reviewing our products in person, vis-a-vis the competition. I gotta tell you, I feel really good about where we sit.
Speaker 2: because there are big differences and we have a huge advantage in the design quality value equation. If you could talk about what is, you know, leading to that outperformance relative to the first quarter and as you look at the revised operating margin for the year, maybe you can help us with, you know, what are the the buckets, what you're seeing better profitability is bad.
Speaker 9: gives you confidence to raise the outlook even with the lower sales. Thank you.
Speaker 3: to raise the outlook even with the lower sales. Thank you. Good morning, Christina.
Speaker 1: Yes, our gross margin at 40.7% sequentially improved 210 basis points over Q1. There were really three main drivers behind us.
Speaker 1: First, our lower inventory levels enabled us to maintain our promotional levels consistent, unlike others in the marketplace. Second, our improved customer service resulted in lower costs. We had less out of market, fewer multiple shipments for an order, as well as things like damages, appeasements, and replacements that go along with all those things. And finally, it was the wind down of the residual capitalized supply chain costs that have been
Speaker 1: us. The ocean freight as everyone knows has come down and we do anticipate that we'll see the benefit of that in the second half.
Speaker 3: Our next question comes from Anthony Tukumba from Loop Capital Markets. Please go ahead, your line is open. Good morning, thanks for taking my question and congrats on the better than expected profitability as well. I guess my question is on the promotional...
Speaker 10: and also how it compares to pre-pandemic levels. Thank you.
Speaker 2: We do definitely see elevated levels of promotion in the market really exacerbated by the liquidation of bed dots and beyond. We are tracking pricing decreases at key competitors, noting that they are much more promotional versus last year and versus us.
Speaker 2: We do definitely see elevated levels of promotion in the market really exacerbated by the liquidation of bed dots and beyond. We are tracking pricing decreases at key competitors, noting that they are much more promotional versus last year and versus us.
Speaker 2: You know, we are committed, as you know, to running our business without the use of site-wide promotions. We are using markdowns to manage slum movers, as we've always done. But, you know, when you look at all the other people out there as well, you'll see hidden promo tactics, including email sign-up discounts.
Speaker 2: coupon matches, you know, reductions of price in different categories, none of which we are doing at this point. And we are absolutely committed to this stance. We think it's the healthiest way to run our business for the long term. And it's a function of the high quality, sustainable products we offer.
Speaker 2: So I don't know that I can comment about versus pre-pandemic. It seems so long ago. It was quite promotional then too, but we haven't done that analysis.
Speaker 6: Our next question comes from Peter Benedict from Baird. Please go ahead. Your line is open. Oh, hey. Good morning, guys. Thanks for taking the question. Jeff, maybe one for you. Just I don't know if you could help us maybe size the advertising cost leverage you guys have seen in the first half of the year.
Speaker 6: and maybe how do you think about the second half given the various revenue paths that you've laid out. I understand the agility of that model, but just try to think through how much leverage you expect to get on that, or is it that your ad spend just come down as the sales are coming down? If you can help kind of dimensionalize that for us, that would be super helpful.
Speaker 1: This reflects our financial discipline and ability to control costs. And in a quarter, we leverage both employment and ad costs. And as you all know, we don't like to guide individual P&L line items. But I think you can keep three factors in mind as you model the back half. From an employment standpoint, the majority of our employment is in our stores, distribution centers, and
Speaker 1: marketing its competitive advantage, it does allow us to just spend as we see business trends evolve. But there's a minimum of advertising we'd always do. So there's a limit to the amount that we would be able to leverage that line. And third, I think this is the most important point for everyone. I just want to remind everyone that in Q4 last year, we benefited from a reduction in incentive compensation and some insurance proceeds.
You've taken a very.
Focused and consistent view on pricing on furniture, and not really promoting on furniture, where it's a considered purchase somebody's not passing your store and saying Oh, I think I want to update my couch today to considered purchase and you're pulling promotions, where you'd need to in things like seasonal holiday, even something like a throw or something like that.
We're a consumer might be.
On your site and say Oh, you know what 20% off I think I will buy that is is that sort of the path forward is that how we should think about your use of promotion and pricing going forward for the brands.
Yes.
Just a comment Martin Ian.
Youre right about consider purchases versus.
Things that just inspire you to buy but we're not actually actively doing it that way.
We're looking at as I said earlier, what the best price.
For the product in the market and how do we win and really being self critical to constantly improve our pricing value equation, and sometimes that means reducing our price.
Sometimes that means.
Changing the color or making something smaller making something larger and it's really based on the customers' reaction to the product and everyday they vote with their sales and we can see we have a lot of data.
They are interested in them.
What is exciting them and as I said.
Optimistic about not just the near term, but the future of the business because we have such competitive advantages.
With our products, our proprietary proprietary product pipeline and plan.
Platform, others don't who don't design in store selling products.
Thank you for the question and yes <unk> fantastic.
This will conclude today's question and answer session I would like to turn the call back over to Laura Alber for any closing remarks.
Well. Thank you all I really appreciate your support and all your questions and your interest and I look forward to seeing you all soon.
This concludes today's conference call. Thank you for your participation you may now disconnect.
Okay.
Yeah.
This concludes today's conference call. Thank you for your participation you may now disconnect.