Q1 2025 Kelly Services Inc Earnings Call

Good morning and welcome to Kelly Services first quarter 2025 earnings conference call. All parties will be on list and only until the question and proportion of the presentation.

Speaker Change: Today's call has been recorded at the request of Kelly's services. If anyone has any objections, you may disconnect at this time. I would now like to turn the meeting over to your host, Mr. Scott Thomas, Kelly's head of investor relations. Please go ahead.

Operator: Good morning, welcome to Kelly Services' Q1 2025 Earnings Conference Call. All parties will be on listen only until the question and answer portion of the presentation. Today's call is being recorded at the request of Kelly Services. If anyone has any objections, you may disconnect at this time. I would now like to turn the meeting over to your host, Mr. Scott Thomas, Kelly's Head of Investor Relations. Please go ahead.

Speaker Change: Good morning and welcome to Kelly's first quarter conference call. With me today are Kelly's president and chief executive officer Peter Quigley and our chief financial officer Troy Anderson.

Speaker Change: Before we begin, I'll remind you that the comments made during today's call, including the Q&A session, may include forward-looking statements about our expectations for future performance.

Scott Thomas: Good morning, welcome to Kelly's Q1 Conference Call. With me today are Kelly's President and Chief Executive Officer, Peter Quigley, and our Chief Financial Officer, Troy Anderson. Before we begin, I'll remind you that the comments made during today's call, including the Q&A session, may include forward-looking statements about our expectations for future performance. Actual results could differ materially from those suggested by our comments. We do not assume any obligation to update the statements made on this call. Please refer to our SEC filings for a description of the risk factors that could influence the company's actual future performance. In addition, we'll discuss certain data on a reported and on an adjusted basis. Discussion of items on an adjusted basis are non-GAAP financial measures designed to give insight into certain trends in our operations.

Speaker Change: Actual results could differ materially from those suggested by our comments. We do not assume any obligation to update the statements made on this call. Please refer to our SEC filings for a description of the risk factor that could influence the company's actual future performance.

Speaker Change: In addition, we'll discuss certain data on a reported and on an adjusted basis. Discussion of items on an adjusted basis are non-GAAP financial measures designed to give insight into certain trends in our operations.

Speaker Change: For more information regarding non-GAAP measures and other required disclosures, please refer to our earnings press release, presentation, and one file, Form 10Q, all of which can be accessed through our investor relations website at ir.kelly services.com.

Speaker Change: I will now turn the call over to Kelly's president and chief executive officer Peter Quimley.

Peter Quigley: Thank you Scott. Good morning everyone. I'll begin with some reflections on the first quarter. Kelly delivered organic revenue growth that was in line with our expectations and once again we outperformed the market.

Scott Thomas: For more information regarding non-GAAP measures and other required disclosures, please refer to our earnings press release, presentation, and once filed, Form 10-Q, all of which can be accessed through our investor relations website at ir.kellyservices.com. I will now turn the call over to Kelly's President and Chief Executive Officer, Peter Quigley.

Peter Quigley: Our operating model demonstrated its resilience with each of our businesses making strategic contributions in the quarter, notwithstanding changes in demand among our U.S. federal government business.

Peter Quigley: Thank you, Scott, and good morning, everyone. I'll begin with some reflections on Q1. Kelly delivered organic revenue growth that was in line with our expectations, and once again, we outperformed the market. Our operating model demonstrated its resilience with each of our businesses making strategic contributions in Q1, notwithstanding changes in demand among our US federal government business. Our Education business remained a source of strength as our K-12 business maintained excellent fill rates on existing business while capturing a steady stream of net new customer wins. Demand for our higher margin outcome-based solutions also remained robust, particularly within the semiconductor and renewable sectors. We delivered these results by focusing on what we can control and through disciplined execution.

Peter Quigley: Our education business remained a source of strength as our K-12 business maintained excellent fill rates on existing business while capturing a steady stream of net new customer wins.

Peter Quigley: Demand for our higher margin outcome-based solutions also remained robust, particularly within the semiconductor and renewable sectors.

Peter Quigley: We deliver these results by focusing on what we can control and through a disciplined execution.

Peter Quigley: As anticipation of global trade policy shifts increased throughout the quarter, we remained agile and ready to respond to changing external dynamics while keeping our sites set on our priorities.

Peter Quigley: We stayed close with our customers as their workforce needs changed offering our full range of flexible solutions paired with nearly 80 years of experience helping employers navigate through dynamic economic environments.

Peter Quigley: As anticipation of global trade policy shifts increased throughout the quarter, we remained agile and ready to respond to changing external dynamics while keeping our sights set on our priorities. We stayed close with our customers as their workforce needs changed, offering our full range of flexible solutions, paired with nearly 80 years of experience helping employers navigate through dynamic economic environments. This approach enabled us to uncover higher margin opportunities with multiple customers for whom we tailored solutions to bolster the efficiency and adaptability of their workforce. We remained laser-focused on driving organizational efficiency and effectiveness. To this end, we implemented targeted actions in the quarter to deliver additional structural improvements to our cost base. These actions will contribute to incremental EBITDA margin expansion later this year and beyond and underscore our commitment to enhancing Kelly's profitability over the long term.

Peter Quigley: This approach enabled us to uncover higher margin opportunities with multiple customers for whom we tailored solutions to bolster the efficiency and adaptability of their workforce.

We remained laser focused on driving organizational efficiency and effectiveness.

Peter Quigley: To this end, we implemented targeted actions in the quarter to deliver additional structural improvements to our cost space.

Peter Quigley: These actions will contribute to incremental EVA-DA margin expansion later this year and beyond and underscore our commitment to enhancing Kelly's profitability over the long term.

Peter Quigley: In parts of our portfolio, where customers are taking a more measured approach to hiring, we took swift action to align resources with demand.

Peter Quigley: This reflects our ability to anticipate and adjust in real time to changing trends across our businesses, a key element of Kelly's recently improved operational discipline.

Peter Quigley: In parts of our portfolio where customers are taking a more measured approach to hiring, we took swift action to align resources with demand. This reflects our ability to anticipate and adjust in real time to changing trends across our businesses, a key element of Kelly's recently improved operational discipline. We continue to optimize Kelly's operating model, completing the unification of our OCG and P&I business units. We've already begun to see the benefits of this change, which is resonating well with both customers and talent. This streamlined structure builds upon the enterprise account growth initiative we implemented in 2023, further enhancing our ability to deliver the full suite of Kelly offerings to our largest customers and increasing our share of wallet. Through this more customer and talent-centric go-to-market approach, we're poised to unlock new value-creating opportunities within attractive sectors, among them financial services, technology, healthcare, and energy.

Peter Quigley: We continue to optimize Kelly's operating model, completing the unification of our OCG and PNI business units. We've already begun to see the benefits of this change, which is resonating well with both customers and talent.

Peter Quigley: This streamlined structure builds upon the enterprise account growth initiative we implemented in 2023, further enhancing our ability to deliver the full suite of Kelly offerings to our largest customers and increasing our share of wallet.

Peter Quigley: Through this more customer and talent centric go-to-market approach, we're poised to unlock new value-creating opportunities within attractive sectors among them financial services, technology, healthcare, and energy.

Peter Quigley: We've consolidated these businesses into a single reportable segment enterprise talent management or ETM, which Troy will provide more details on shortly.

Peter Quigley: We also accelerated the integration of motion recruitment partners for MRT with the conclusion of the burnout period at the end of the quarter, enabling us to ramp up our pursuit of synergies.

Peter Quigley: We've consolidated these businesses into a single reportable segment, Enterprise Talent Management or ETM, which Troy will provide more details on shortly. We also accelerated the integration of Motion Recruitment Partners, or MRP, with the conclusion of the earn-out period at the end of the quarter, enabling us to ramp up our pursuit of synergies. For SET, in addition to realigning the segments into distinct and unified business lines, as we discussed last quarter, we initiated the implementation of a strategy to modernize SET's front and back office systems that leverage MRP's leading technology stack. This will create a scalable, efficient, and integrated technology platform within SET that significantly reduces complexity, and will also enhance agility across the business by enabling the rapid integration of AI as new solutions and use cases emerge. Longer term, our vision is to implement this technology stack across Kelly.

Peter Quigley: Percent, in addition to realigning the segments into distinct and unified business lines, as we discussed last quarter, we initiated the implementation of a strategy to modernize sets front and back office systems that leverage MRP's leading technology stack.

Peter Quigley: This will create a scalable, efficient, and integrated technology platform within that significantly reduces complexity. It will also enhance agility across the business by enabling the rapid integration of AI as new solutions and use

Peter Quigley: Longer term, our vision is to implement this technology stack across Kelly. They're taking a thoughtful phase approach to implementation. We'll minimize disruption to the business while realizing the full value from these tools.

Speaker Change: Within ETM we launched an integrated permanent hiring solutions business line by bringing together our global recruitment process outsourcing specialty for RPO and MRP's talent acquisition solutions brand seven step.

Peter Quigley: By taking a thoughtful, phased approach to implementation, we'll minimize disruption to the business while realizing the full value from these tools. Within ETM, we launched an integrated permanent hiring solutions business line by bringing together our global recruitment process outsourcing specialty, or RPO, and MRP's talent acquisition solutions brand, Sevenstep. This combination creates a leading talent solutions offering that ranks among the top five globally, differentiated by innovative technology, including a proprietary talent data integration and predictive analytics platform driven by AI. We're encouraged by the positive market reaction following the launch in February, which has translated to a notable increase in new business opportunities. Together, our accomplishments in Q1 reflect Kelly's enhanced operational fitness resulting from our ongoing focus on efficiency and our team's ability to execute in any environment.

Speaker Change: This combination creates a leading talent solutions offering that ranks among the top five globally differentiated by innovative technology, including a proprietary talent data integration and predictive analytics platform driven by AI.

Speaker Change: We're encouraged by the positive market reaction following the launch in February , which is translated to a notable increase in new business opportunities.

Speaker Change: Together, our accomplishments in the first quarter reflect Kelly's enhanced operational fitness, resulting from our ongoing focus on efficiency and our team's ability to execute in any environment.

Speaker Change: For more details on our results in the quarter, I'll turn the call over to our Chief Financial Officer, Troy Anderson.

Troy Anderson: Thank you, Peter, and good morning, everybody. We're off to a positive start to the year and are encouraged by the momentum we're building and the resiliency demonstrated by our solid first quarter results.

Troy Anderson: As Peter referenced, we made changes to our operating model in the first quarter, which resulted in reducing our reportable segments from 4 to 3, enterprise talent management or ETM, science, engineering, and technology were set in education.

Peter Quigley: For more details on our results in the quarter, I'll turn the call over to our Chief Financial Officer, Troy Anderson.

Troy Anderson: Thank you, Peter, and good morning, everybody. We're off to a positive start to the year and are encouraged by the momentum we're building and the resiliency demonstrated by our solid Q1 results. As Peter referenced, we made changes to our operating model in the Q1, which resulted in reducing our reportable segments from four to three: Enterprise Talent Management, or ETM, Science, Engineering, and Technology, or SET, and Education. ETM combines the former P&I and OCG segments. We also shifted certain customers from SET to ETM to support a more streamlined and efficient go-to-market approach. We've moved MRP Sevenstep business, which includes both managed service provider, or MSP, and RPO specialties from SET to ETM as part of the integration approach for MRP. ETM and SET continue to deliver specialty talent through staffing services, permanent placement, and outcome-based solutions.

Troy Anderson: ETM combines the former PNI and OCG segments. We also shifted certain customers from set to ETM to support a more streamlined and efficient go-to-market approach.

Troy Anderson: Finally, we've moved MRP 7-step business which includes both managed service provider or MSP and RPO specialties from set to ETM as part of the integration approach for MRP.

Troy Anderson: ETM and set continue to deliver specialty talent through staffing services, permanent placement, and outcome-based solutions.

Troy Anderson: ETM also delivers MSP, RPO, and Paywell Process Outdoorsing, or PPO, which we collectively refer to as talent solutions. The 2024 results of ETM and SET have been recast accordingly.

Troy Anderson: As a reminder, our reported results for 2025 include MRP and its portfolio of businesses and children's therapy center, while our 2024 results only include them from their acquisition dates may 31st in mid-November respectively.

Troy Anderson: ETM also delivers MSP, RPO, and payroll process outsourcing, or PPO, which we collectively refer to as talent solutions. The 2024 results of ETM and SET have been recast accordingly. As a reminder, our reported results for 2025 include MRP and its portfolio of businesses in Children's Therapy Center, while our 2024 results only include them from their acquisition dates, 31 May and mid-November, respectively. To provide greater visibility into the underlying trends in our operating results, I'll discuss year-over-year changes on a reported and organic basis with the organic information excluding these items. Revenue for Q1 2025 totaled $1.16 billion, an increase of 11.5% versus Q1 last year. On an organic basis, year-over-year revenue was up 0.2%, which includes a 0.8% negative impact from reduced demand for federal contractors in the SET and ETM segments.

Okay.

Troy Anderson: Revenue for the first quarter of 2025 totaled 1.16 billion, an increase of 11.5% versus Q1 last year.

Troy Anderson: On an organic basis, Euroyear revenue was up 0.2%, which includes a 0.8% negative impact from reduced demand for federal contractors in the set in ETM segments.

Troy Anderson: We're pleased that we continue to deliver organic revenue growth despite a rapidly evolving macro-environment.

Troy Anderson: In the quarter, staffing revenue trended up positively on continued strength in our education business.

Troy Anderson: Our outcome-based offerings demonstrated resilience, and we're flat year-over-year. Perm fees, which were 1% of revenue in total, reflect continued declines consistent with ongoing trends seen across the industry.

Troy Anderson: We're pleased that we continued to deliver organic revenue growth despite a rapidly evolving macro environment. In the quarter, staffing revenue trended up positively on continued strength in our education business. Our outcome-based offerings demonstrated resilience and were flat year over year. Perm fees, which were 1% of revenue in total, reflect continued declines consistent with ongoing trends seen across the industry. Drilling down into revenue results by segment, I'll start with Education, which was up 6.6% year over year in the quarter, or 6.3% on an organic basis. The growth in the quarter reflects ongoing fill rate improvement and higher bill rates in our existing business, partially offset by fewer school days in January due to harsh winter weather in a few areas. In the SET segment, revenue was up 39% on a reported basis, driven by the acquisition of MRP.

Troy Anderson: Drilling down into revenue results by segments, I'll start with education which was up 6.6% year every year in the quarter, where 6.3% on an organic basis.

Troy Anderson: The growth in the quarter reflects ongoing fill rate improvement and higher bill rates in our existing business partially offset by fewer school days in January due to harsh winter weather in a few areas.

Troy Anderson: In the set segment, revenue was up 39% on a reported basis driven by the acquisition of MRP.

Troy Anderson: Set Organic Revenue was down 7% in total, but down only 4% excluding 3% of decline related to lower demand for federal contractors.

Troy Anderson: CEP's targeted mix of specialty offerings and industry verticals allows it to continue to outperform the market despite variability in the macro environment and weaker demand and the technology segment.

Troy Anderson: SET organic revenue was down 7% in total, but down only 4%, excluding 3% of decline related to lower demand for federal contractors. SET's targeted mix of specialty offerings and industry verticals allows it to continue to outperform the market despite variability in the macro environment and weaker demand in the technology segment. SET's organic revenue in Q1 reflects an 8% decline due to lower staffing services demand, with 5% associated with lower demand for federal contractors. Outcome-based solutions revenue was down 3%, primarily due to lower demand in certain industry verticals and with a few key customers. The outcome-based business, including our Statement of Work suite of solutions, is a growing portion of the market where we are sharpening our focus and continuing to innovate. In the ETM segment, revenue grew 1.9% on a reported basis and was flat year over year on an organic basis.

Troy Anderson: Sets organic revenue in Q1 reflects an 8% decline due to lower staffing services demand with 5% associated with lower demand for federal contractors.

Troy Anderson: Outcome-based solutions revenue was down 3%, primarily due to lower demand and certain industry verticals and with a few key customers.

Troy Anderson: The outcome-based business, including our statement works suite of solutions, is a growing portion of the market where we are sharpening our focus and continuing to innovate.

Troy Anderson: In the ETM segment, revenue grew 1.9% on a reported basis and was flat year-over-year on an organic basis.

Troy Anderson: Staffing services revenues to climb 1.8% driven primarily by large customer cost reduction actions and lower demand for federal contractors.

Troy Anderson: Overall, we continue to see above-market performance and staffing with our successful Omni-Channel Strategy being a key contributor.

Troy Anderson: Outcome based revenues increased by 1.8%, reflecting strong demand for these services in a variety of industry verticals, including semi-conductors and manufacturing, which more than offset continued demand pressure within our call center offering.

Troy Anderson: Staffing services revenues declined 1.8%, driven primarily by large customer cost reduction actions and lower demand for federal contractors. Overall, we continue to see above-market performance in staffing with our successful omni-channel strategy being a key contributor. Outcome-based revenues increased by 1.8%, reflecting strong demand for these services in a variety of industry verticals, including semiconductors and manufacturing, which more than offset continued demand pressure within our call center offering. Consistent with SET, ETM is seeing stronger demand for its innovative portfolio of outcome-based solutions that meet clients' talent needs across a variety of skill sets. Finally, Talent Solutions revenue increased 3%, driven by continued strong performance in the PPO specialty, partially offset by year-over-year declines in MSP, reflecting reduced contingent labor demand from our customers.

Troy Anderson: Consistent with SETA, ETM is seeing stronger demand for its innovative portfolio of outcome-based solutions that meet clients' talent needs across a variety of skill sets.

Troy Anderson: And finally, talent solutions revenue increased 3% driven by continued strong performance in the PPO specialty, partially offset by year-over-year declines in MSP, reflecting reduced contingent labor demand from our customers.

Troy Anderson: Reporting Gross Profit was 236.5 million reflecting a gross profit rate of 20.3% in An improvement of 60 basis points compared to the prior year quarter.

Troy Anderson: This includes 90 basis points of improvement from the acquisition of MRP and 30 basis points of organic decline from lower currencies, business mix, and employee related costs.

Troy Anderson: Reported gross profit was $236.5 million, reflecting a gross profit rate of 20.3%, an improvement of 60 basis points compared to the prior year quarter. This includes 90 basis points of improvement from the acquisition of MRP and 30 basis points of organic decline from lower perm fees, business mix, and employee-related costs. The business mix impact, a result of strong growth in education, which has a lower relative GP rate, eased on a sequential basis. During the quarter, we saw GP rate improvement in SET as a result of the MRP acquisition, as well as improvement in education resulting from lower employee-related costs. ETM's GP rate was nearly flat year-over-year in the quarter as outcome-based business growth and improving GP rates offset the impact of continued revenue growth in PPO, which carries a lower GP rate.

Troy Anderson: The business mix impact a result of strong growth in education which has a lower relative GP rate eased on a sequential basis.

Troy Anderson: During the quarter, we saw GP rate improvement and set as a result of the MRP acquisition as well as improvement in education resulting from lower employee-related costs.

Troy Anderson: ETM's GP rate was nearly flat year over year in the quarter as outcome-based business growth and improving GP rates all set the impact of continued revenue growth in PPO which carries a lower GP rate.

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Troy Anderson: We remain focused on improving our SGNA expense profile in the quarter with reported SGNA expenses of 225.7 million.

Troy Anderson: On an adjusted, organic basis, S-GNA expenses were flat year over year. Expenses increased in our education segment and conjunction with the revenue increase while expenses declined in E-T-M and set.

Troy Anderson: We remain focused on improving our SG&A expense profile in the quarter, with reported SG&A expenses of $225.7 million. On an adjusted organic basis, SG&A expenses were flat year-over-year. Expenses increased in our education segment in conjunction with the revenue increase, while expenses declined in ETM and SET. We continue to focus on improving productivity and aligning resource levels with volumes, while also driving structural and sustainable efficiencies in our operating model. Actions like the formation of the ETM organization and the integration of MRP will drive efficiencies throughout 2025 and into 2026. In connection with these efforts, we recognized $10.7 million of charges in the quarter. Included in those charges are costs associated with improving technology and processes across the enterprise, as well as severance expenses. We expect to see a similar level of charges over the next few quarters as we continue executing these initiatives.

Troy Anderson: We continue to focus on improving productivity and aligning resource levels with volumes, while also driving structural and sustainable efficiencies in our operating model.

Troy Anderson: Actions like the formation of the ETM organization and the integration of MRP will drive efficiencies throughout 2025 and into 2026.

Troy Anderson: In connection with these efforts, we recognize 10.7 million of charges in the quarter.

Troy Anderson: Included in those charges are costs associated with improving technology and processes across the enterprise as well as severance expenses.

Troy Anderson: We expect to see a similar level of charges over the next few quarters as we continue executing these initiatives.

Troy Anderson: For the quarter, reported earnings per share were 16 cents compared to earnings per share of 70 cents in Q1 2024.

Troy Anderson: On an adjusted basis earnings per share were 39 cents compared to 56 cents in the prior year. The decline over the prior year is primarily due to debt incurred for the MRP acquisition and a higher cash balance in the prior year quarter as a result of the sale of the

Troy Anderson: For the quarter, reported earnings per share were $0.16, compared to earnings per share of $0.70 in Q1 2024. On an adjusted basis, earnings per share were $0.39 compared to $0.56 in the prior year. The decline over the prior year is primarily due to debt incurred for the MRP acquisition and a higher cash balance in the prior year quarter as a result of the sale of the EMEA staffing business. Adjusted EBITDA was $34.9 million, an increase of 5% versus the prior year period, while adjusted EBITDA margin declined 20 basis points to 3%. ETM and Education improved their organic adjusted EBITDA margin by 10 basis points in the quarter versus last year. SET's adjusted EBITDA margin was down in the quarter. It was impacted by the timing of cost actions relative to reduced demand, including for federal contractors.

Troy Anderson: Adjusted EBITDA was 34.9 million, an increase of 5% versus the prior year period, while adjusted EBITDA margin declined 20 basis points to 3%.

Troy Anderson: ETM and Education improve their organic adjusted EBITDA margin by ten basis points on the quarter versus last year.

Troy Anderson: It was impacted by the timing of cost actions relative to reduced demand including for federal contractors.

Troy Anderson: We ended the quarter with total available liquidity of $181 million, comprising $28 million in cash and $153 million of available liquidity on our credit facilities.

Troy Anderson: We maintained our discipline approach to capital allocation and will opportunistically deploy capital to generate attractive returns.

Troy Anderson: In the quarter we had a 35 million net paydown on our debt leaving us with total borrowing of 205 million at the end of the quarter and in a just

Troy Anderson: We ended the quarter with total available liquidity of $181 million, comprising $28 million in cash and $153 million of available liquidity on our credit facilities. We maintained our disciplined approach to capital allocation and will opportunistically deploy capital to generate attractive returns. In the quarter, we had a $35 million net paydown on our debt, leaving us with total borrowing of $205 million at the end of the quarter. Our net debt may fluctuate from quarter to quarter based upon our cash flow and capital deployment activities. Looking forward, the dynamic macroeconomic environment is factoring into a number of our clients taking a measured approach to their workforce management strategies. We expect this may temper staffing market demand in the near term until greater clarity materializes.

Bye.

Troy Anderson: Our net debt may fluctuate from quarter to quarter based upon our cash flow and capital deployment activities.

Troy Anderson: Looking forward, the dynamic macroeconomic environment is factoring into a number of our clients taking a measured approach to their workforce management strategies.

Troy Anderson: We expect this may temper staffing market demand in the near term until greater clarity materializes. Even with these market conditions, we expect to capture additional market share in 2025 and capitalize on opportunities for incremental organic revenue growth and high growth specialties.

Troy Anderson: As the year progresses, we also expect to expand our Just a Debit Director and ultimately cash flow by efficiently converting more of our top line results to bottom line profitability to a disciplined approach to business mix and SGNA management.

Troy Anderson: Even with these market conditions, we expect to capture additional market share in 2025 and capitalize on opportunities for incremental organic revenue growth and high-growth specialties. As the year progresses, we also expect to expand our adjusted EBITDA margin and ultimately cash flow by efficiently converting more of our top-line results to bottom-line profitability through a disciplined approach to business mix and SG&A management. For our Q2 outlook, we're assuming a continuation of current macroeconomic conditions. We expect to outperform the market and to deliver total revenue growth of 6% to 7% in the quarter, which includes a -1% to -1.5% impact associated with reduced demand for federal contractors and an additional -1% impact related to slower economic growth relative to our initial expectations.

Troy Anderson: For our second quarter outlook, we're assuming a continuation of current macroeconomic conditions.

Troy Anderson: We expect to outperform the market and to deliver a total revenue growth of 6% to 70% in the quarter, which includes a 1% to 1.5% negative impact associated with reduced demand for federal contractors.

Troy Anderson: Organically, we expect revenue to be down 1% to 2%.

Troy Anderson: We're roughly flat excluding the impacts related to the federal government and slow economic growth.

Troy Anderson: Our overall first half revenue expectation is in line with the outlook we provided in February excluding these impacts.

Troy Anderson: For adjusted EBITDA margin, we expect a decline of 20 to 30 basis points year over year in the second quarter.

Troy Anderson: Organically, we expect revenue to be down 1% to 2% or roughly flat, excluding the impacts related to the federal government and slow economic growth. Our overall H1 revenue expectation is in line with the outlook we provided in February, excluding these impacts. For adjusted EBITDA margin, we expect a decline of 20 to 30 basis points year-over-year in Q2, which is consistent with the Q1 decline and will yield an adjusted EBITDA margin that continues to be significantly better than our pre-transformation historical average. While we were originally anticipating adjusted EBITDA margin expansion throughout the year, given the macroeconomic environment and timing of the benefits of our efficiency and optimization initiatives

Troy Anderson: Which is consistent with the first quarter decline and will yield an adjusted EBITDA margin that continues to be significantly better than our pre transformation historical average.

Troy Anderson: While we were originally anticipating adjusted EBITDA margin expansion throughout the year.

Troy Anderson: Given the macroeconomic environment and timing of the benefits of our efficiency and optimization initiatives. We now anticipate margin expansion in Q3, and Q4 and for the full year.

Troy Anderson: Overall, we're pleased with our performance to start the year I am grateful to our team for the agility and discipline they demonstrated to deliver these results.

Troy Anderson: As we move forward through the second quarter and the balance of the year, we'll continue to adapt as conditions evolve while remaining focused on achieving our expectations I will now turn the call back to Peter for his closing remarks.

Troy Anderson: We now anticipate margin expansion in Q3 and Q4, and for the full year. Overall, we're pleased with our performance to start the year. I'm grateful to our team for the agility and discipline they demonstrated to deliver these results. As we move forward through Q2 and the balance of the year, we'll continue to adapt as conditions evolve while remaining focused on achieving our expectations. I'll now turn the call back to Peter for his closing remarks.

Troy Anderson: Thanks for those insights Troy.

Troy Anderson: As a result of the extensive work we've done to transform Kelly, we're well positioned to navigate this rapidly changing environment and drive further progress on our specialty growth journey.

Troy Anderson: Our streamlined operating model is resilient underpinned by specialized businesses that provide a breadth of differentiated solutions to employers across a diverse range of attractive sectors. They form a winning combination that has driven kelly to outperform the market as staffing demand pressure.

Peter Quigley: Thanks for those insights, Troy. As a result of the extensive work we've done to transform Kelly, we're well-positioned to navigate this rapidly changing environment and drive further progress on our specialty growth journey. Our streamlined operating model is resilient, underpinned by specialized businesses that provide a breadth of differentiated solutions to employers across a diverse range of attractive sectors. They form a winning combination that has driven Kelly to outperform the market as staffing demand pressure has persisted. We're among the largest providers in areas where we've chosen to specialize, among them education, life sciences, and engineering staffing, each of which present compelling market opportunities. With our acquisition of MRP, we've doubled down on our technology staffing and global RPO specialties, propelling us to among the top 10 and top 5 providers respectively.

Troy Anderson: Has persisted.

Troy Anderson: We're among the largest providers in areas, where we've chosen to specialize among them education life Sciences, and engineering staffing each of which present compelling market opportunities.

Troy Anderson: And with our acquisition of MRP, we've doubled down on our technology staffing and global RPI specialties propelling us to among the top 10 and top five providers respectively.

Troy Anderson: Our enhanced scale and formidable market positioning in these specialties will enable us to win in the market and drive growth in an improving demand environment.

Troy Anderson: And as we've demonstrated in the first quarter, our efficiency initiatives have improved our agility in responding to changing market conditions, providing greater visibility into expenses and productivity and enabling us to manage resources accordingly.

Peter Quigley: Our enhanced scale and formidable market positioning in these specialties will enable us to win in the market and drive growth in an improving demand environment. As we demonstrated in Q1, our efficiency initiatives have improved our agility in responding to changing market conditions, providing greater visibility into expenses and productivity, and enabling us to manage resources accordingly. Moving ahead through the balance of the year, we'll harness these strengths as we execute on our priorities and accelerate profitable growth. We'll continue to implement our growth and efficiency initiatives, including the integration of MRP and building out the go-to-market strategy within our realigned ETM business. We remain wholly committed to driving incremental EBITDA margin expansion as well. By executing on these priorities, we'll position Kelly to capitalize when demand rebounds.

Troy Anderson: Moving ahead through the balance of the year, we'll harness these strengths as we execute on our priorities and accelerate profitable growth.

Troy Anderson: We will continue to implement our growth and efficiency initiatives, including the integration of MRP and building out the go to market strategy within our realigned ETF business.

Troy Anderson: We remain wholly committed to driving incremental EBITDA margin expansion as well.

Troy Anderson: By executing on these priorities will position Kelly to capitalize when demand rebounds.

Troy Anderson: In closing I'd like to thank our talent on assignment, our customers and our shareholders for being with US on this journey and to have Kelly team for their unwavering focus on delivering value for all our stakeholders.

Troy Anderson: No matter the environment I am confident in our capacity to rise to the occasion and meet the moment as Kelly people have done time and again over the nearly 80 years.

Peter Quigley: In closing, I'd like to thank our talent on assignment, our customers, and our shareholders for being with us on this journey, and to the Kelly team for their unwavering focus on delivering value for all our stakeholders. No matter the environment, I'm confident in our capacity to rise to the occasion and meet the moment as Kelly people have done time and again over the nearly 80 years. Operator, you can now open the call to questions.

Speaker Change: Operator, you can now open the call to questions.

Speaker Change: Thank you, ladies and gentlemen, if you wish to ask a question. Please press star one on your telephone keypad and wait for your name to be announced.

Speaker Change: Withdraw your question at any time by repeating the Star One command.

Speaker Change: Youre using your speakerphone, please pick up the handset before pressing the numbers. Please stand by while we compile the Q&A roster.

Speaker Change: Our first question comes from the line of Joe Gomes of Noble capital. Your line is now open.

Operator: Thank you. Ladies and gentlemen, if you wish to ask a question, please press star one one on your telephone keypad and wait for your name to be announced. You may withdraw your question at any time by repeating the star one one command. If you're using your speakerphone, please pick up the handset before pressing the numbers. Please stand by while we compile the Q&A roster. Our first question comes from the line of Joe Gomes of Noble Capital. Your line is now open.

Joe Gomes: Good morning, Thanks for taking my questions.

Speaker Change: Good morning, Joe and Joe.

Speaker Change: I just wanted to start off make sure.

Joe Gomes: You heard correctly.

Joe Gomes: There is going to be ongoing integration.

Joe Gomes: Charges of roughly the same size for the rest of the year.

Bob: So Bob yes.

Joe Gomes: Sure.

Joe Gomes: Good morning. Thanks for taking my questions.

Joe Gomes: Sure Yes, Joe This is Troy correct, that's what we expect plus or minus it will vary just based on timing of of activities, but thats our current.

Troy Anderson: Morning, Joe.

Peter Quigley: Morning, Joe.

Joe Gomes: I just wanted to start off, make sure I heard correctly. There's going to be ongoing integration charges of roughly the same size through the rest of the year?

Joe Gomes: Best guess, yes.

Speaker Change: It just seems a lot.

Joe Gomes: I guess I don't want to assess 10% of the purchase price of it.

Joe Gomes: The MRP I don't know, maybe you can give us a little more color as to what what.

Troy Anderson: Yes

Joe Gomes: $11 million a quarter?

Troy Anderson: Sure. Yeah, Joe, this is Troy. Correct. That's what we expect, ±. It'll vary just based on timing of activities. That's our current best guess, yes.

Joe Gomes: Why the expenses are at the level they are.

Joe Gomes: Sure, Yes, let's break that down again, it was about $10 7 million.

Joe Gomes: In the quarter roughly half was <unk> related.

Joe Gomes: It just seems a lot. I guess I don't know what to say. It is 10% of the purchase price of MRP. I don't know, maybe you can give us a little more color as to why the expenses are at the level they are.

Joe Gomes: The bulk of the remaining half was was severance related due to personnel actions that we took in the quarter or took a charge for four <unk>.

Joe Gomes: Actions that we're early in the second quarter, we expect and so that was driven by frankly more of the on the severance side driven more by the ATM consolidation and some other actions that we were.

Troy Anderson: Sure. Yeah, let's break that down. Again, it was about $10.7 million in the quarter. Roughly half was IT related. The bulk of the remaining half was severance related due to personnel actions that we took in the quarter or took a charge for actions that were early in Q2. That was driven by, frankly more on the severance side, driven more by the ETM consolidation and some other actions that we were taking across the enterprise. The IT related costs, as we mentioned in our prepared remarks, we're beginning an effort to consolidate all of the SET prior acquisitions. It's above and beyond just MRP. We had not previously integrated the Softworld acquisition, the telecom acquisitions, even some of our education acquisitions.

Joe Gomes: We're taking across the enterprise the it related costs as we mentioned in our prepared remarks, we are beginning.

Joe Gomes: That effort to consolidate all of the set prior acquisitions, so it's above and beyond just the MRP.

Joe Gomes: Not previously integrated software acquisition that telecom acquisitions.

Joe Gomes: Even some of our education acquisitions, and so we're going through an effort.

Joe Gomes: This year and frankly, probably into next year, where we'll be going through.

Joe Gomes: Systems integration and.

Joe Gomes: And organizational integration.

Joe Gomes: Not just MRP, but across our some of our legacy acquisitions as well so you'll see a mix some quarters, maybe the it related there'll be a little bit higher.

Joe Gomes: Other quarters, maybe the severance will be a little bit higher just based upon how some of the actions flow and again the earn out period ending for one we really haven't done any of the organizational integration we've changed some reporting lines and things like that but we haven't really driven any of the synergy opportunity from an operational perspective.

Troy Anderson: We're going through an effort this year, and frankly probably into next year, where we'll be going through systems integration and organizational integration on not just MRP, but across some of our legacy acquisitions as well. You'll see a mix. Some quarters, maybe the IT related will be a little bit higher. In other quarters, maybe the severance will be a little bit higher just based upon how some of the actions flow. Again, the earn-out period ending 1 April, we really haven't done any of the organizational integration. We've changed some reporting lines and things like that, we haven't really driven any of the synergy opportunity from an operational perspective without that.

Joe Gomes: Without that but at the end of this we will have a modern tech stack.

Joe Gomes: First with set and then more broadly across the enterprise that we're really propel us going forward both from an operational efficiency perspective, as well as from a go to market perspective.

Speaker Change: Okay. Thanks for that clarity helps a lot I appreciate it.

Joe Gomes: On the fed business.

Speaker Change: Kind of yes.

Troy Anderson: At the end of this, we'll have a modern tech stack, first with SET, and then more broadly across the enterprise, that will really propel us going forward, both from an operational efficiency perspective as well as from a go-to-market perspective.

Joe Gomes: Guys add on that Matt.

Speaker Change: You expect to see that business can continue to downsize here for at least the near term.

Troy Anderson: Yes. So we had about this is Troy again, we had about <unk>, 8% impact overall.

Joe Gomes: Okay. Thanks for that clarity. Helps a lot. Appreciate it. On the Fed business, I guess, where are you guys at on that now? Do you expect to see that business continue to downsize here for at least the near term?

Troy Anderson: Kelly in the quarter and it was more like three points to set in the quarter. The bulk of the impact has been set and the bulk of that impact is around <unk> and Hh.

Troy Anderson: <unk> contract that we've had for some time fairly sizeable contract, where we've seen some fairly swift action throughout the first quarter.

Troy Anderson: Yeah. This is Troy again. We had about a 0.8% impact overall to Kelly in the quarter, and it was more like 3 points to SET in the quarter. The bulk of the impact is in SET, and the bulk of that impact is around an HHS contract that we've had for some time, fairly sizable contract, where we've seen some fairly swift action throughout Q1 as the administration made some of their changes there. We think we've captured the bulk of that. It was phasing in through the quarter, so in our Q2 outlook, we're saying approximately 1 to 1.5 points of impact at the Kelly level. You'll see a little bit on the ETM side as well.

Troy Anderson: As the administration based some of their changes there.

Troy Anderson: We think we've captured the bulk of that we do.

Troy Anderson: It was phasing in through the quarter. So in our Q2 outlook, we're saying approximately 115 points of impact to Kelly level.

Troy Anderson: And youll see a little bit on the ETF side as well.

Troy Anderson: Again, bulkley, mainly HHS.

Troy Anderson: There are some other impacts both at a prime and sub level.

Troy Anderson: But much smaller crossed some of our other fed business. We also see some opportunities.

Troy Anderson: So hard to call what the full year.

Troy Anderson: Impact will be we feel pretty stable exiting Q1 to where we are currently so we feel like we've captured the Q2 impact fairly accurately, but we're hoping we'll see some opportunities as well as the year progresses and be able to call some of that back.

Troy Anderson: It's, again, mainly HHS, and there's some other impacts both at a prime and sub-level, but much smaller across some of our other Fed business. We also see some opportunities. Hard to call what the full year impact will be. We feel pretty stable exiting Q1 to where we are currently. We feel like we've captured the Q2 impact fairly accurately. We're hoping we'll see some opportunities as well as the year progresses and be able to claw some of that back.

Troy Anderson: Okay great.

Troy Anderson: Yes.

Troy Anderson: <unk>.

Troy Anderson: Ongoing question about the M&A environment, and how you guys are looking at it and if youre seeing any.

Troy Anderson: Improvement in valuations.

Troy Anderson: How that seems to be at this point in time.

Peter Quigley: Yes, Joe it's Peter.

Joe Gomes: Okay, great. Give the ongoing question about the M&A environment and how you guys are looking at it, and if you're seeing any improvements in valuations and how that seems to be at this point in time.

Troy Anderson: Yes.

Troy Anderson: The number of properties that are either end market or available.

Troy Anderson: Is significantly down from where it was at its peak.

Troy Anderson: The quality of the properties also.

Troy Anderson: It's hard to discern exactly.

Troy Anderson: Whether the valuations match the quality of the property, we still have seen still havent seen significant reduction in the.

Peter Quigley: Yeah, Joe, it's Peter. The number of properties that are either in market or available is significantly down from where it was at its peak. The quality of the properties also, it's hard to discern exactly whether the valuations match the quality of the property. We still haven't seen significant reduction in the expectations on the part of sellers. I think it's going to be relatively quiet for the foreseeable future in terms of the overall M&A environment. With respect to Kelly, we'll be very intentional to the extent we're deploying capital. We continue to like the therapy space, so we'll continue to look there as a way of augmenting the excellent performance within our Kelly Education K-12 business. We see opportunity there.

Troy Anderson: Expectations on the part of.

Troy Anderson: Sellers.

Troy Anderson: So I think it's going to be relatively quiet for the foreseeable future in terms of the overall.

Troy Anderson: M&A environment with respect to Kelly will be very.

Troy Anderson: Im.

Troy Anderson: Very intentional to the extent, we are deploying capital we continue to.

Troy Anderson: <unk> the therapy space. So we'll continue to look there as a way of augmenting the excellent performance within our Kelly education K.

Troy Anderson: K 12 business, but we.

Troy Anderson: We see opportunity there.

Peter Quigley: Thanks, Peter and just just one more for me I did notice.

Speaker Change: And your.

Speaker Change: We lease that you got.

Speaker Change: Some.

Speaker Change: Revenue or some funds from.

Speaker Change: Herself Kelly sale I mean does that are you know completely Adam first of all Kelly.

Speaker Change: Yes, correct destroy the that was the remaining option.

Joe Gomes: Thanks for that, Peter. Just one more from me. I did notice in your release that you got some revenue or some funds from a Persol Kelly sale. Are you now completely out of Persol Kelly?

Speaker Change: Related to the original transaction.

Speaker Change: With a pre determined purchase price.

Speaker Change: And so they exercise the option and we've completed that transaction in the quarter.

Speaker Change: Okay, great I'll get back in queue. Thank you.

Joe Gomes: Thank you Joe Thanks, Joe.

Speaker Change: One moment for our next question.

Troy Anderson: Yeah, correct. This is Troy. That was a remaining option related to the original transaction with a predetermined purchase price. They exercised the option, and we've completed that transaction in the quarter.

Speaker Change: Our next question comes from the line of Brennan of Northcoast Research. Your line is now open.

Hey, guys how has it gone.

Speaker Change: Good morning, well by well.

Speaker Change: So I was going to ask.

Speaker Change: The margin benefits Youre seeing from MRP in line with what you guys had expected so far when it comes to gross margin.

Joe Gomes: Okay, great. I'll get back in queue. Thank you.

Peter Quigley: Thank you, Joe.

Troy Anderson: Thanks, Joe.

Operator: One moment for our next question. Our next question comes from the line of Will Brunemann of Northcoast Research. Your line is now open.

Speaker Change: EBITDA expansion and do you see any further improvement.

Speaker Change: There.

Will Brunemann: Hey, guys. How's it going?

Speaker Change: So while this Detroit, we definitely see improvement opportunities because of the earn out we have been a bit restricted in terms of the actions that we could take.

Troy Anderson: Good morning, Will.

Peter Quigley: Hi, Will.

Will Brunemann: I was going to ask, are the margin benefits you're seeing from MRP in line with what you guys have expected so far when it comes to gross margin and EBITDA expansion? Do you see any further improvement there?

Speaker Change: As the technology as you know the technologies segment has seen.

Speaker Change: Some outsized pressure relative to some other areas.

Speaker Change: And so that has caused a little bit of margin compression on.

Troy Anderson: Will, this is Troy. We definitely see improvement opportunities. Because of the earn-out, we've been a bit restricted in terms of actions that we could take as the technology segment has seen some outsized pressure relative to some other areas. That has caused a little bit of margin compression on the MRP side, given that we haven't been able to really take maybe as aggressive of approach as we would like. As we progress through the year and as we complete the integration we were referencing earlier, where now we're creating, we talked about last quarter, where we're creating an entire go-to-market organization around IT, telco, engineering, life sciences, and government with inside of SET. We'll get go-to-market efficiencies, we'll get operating efficiencies, and then with the technology platform we're implementing.

Speaker Change: The MRP side, given that we haven't been able to really take.

Speaker Change: Maybe as aggressive.

Speaker Change: Approach, we as we would like as we progress through the year and as we complete the integration we were referencing earlier, we're now we're creating and we talked about last quarter, where we're creating an entire go to market organization around telco.

Speaker Change: Engineering life Sciences, and government with inside of set.

Speaker Change: We will get go to market efficiencies, we'll get operating efficiencies and then with the technology platform we're implementing.

Speaker Change: And so really all of that combined we will see some.

Speaker Change: Significant movement on the margin in the set business as we progress through the year and really going into next year.

Speaker Change: Okay, Great and then I was also going to ask how did things for you guys trend throughout the quarter anything worth mentioning in April and then.

Speaker Change: Sort of when it comes to pricing is there anything different there or has it been pretty consistent throughout.

Troy Anderson: Really, all of that combined, we'll see some significant movement on the margin in the SET business as we progress through the year and really going into next year.

Troy Anderson: Yes, sure well Troy again.

Troy Anderson: The only two areas of note I would say that moved throughout the quarter and both positively were education, we referenced the weather impacts.

Will Brunemann: Okay, great. I was also going to ask, how did things for you guys trend throughout the quarter? Anything worth mentioning in April, sort of when it comes to pricing, is there anything different there? Has it been pretty consistent throughout?

Troy Anderson: So.

Troy Anderson: January was particularly challenged in that regard and so we saw the education.

Troy Anderson: Growth rate moved markedly across January February March.

Troy Anderson: Sure, Will. Troy again. The only two areas of note I would say that moved throughout the quarter, and both positively, were education. We referenced the weather impacts. January was particularly challenged in that regard. We saw the education growth rate move markedly across January, February, March. We expect their Q2 performance overall to, from a growth rate perspective, to be higher than Q1. That trajectory continues. Also in the staffing and the ETM side, the staffing business, again, the year started off a bit slow. You could see that in some of the industry data as well. January was choppy in a number of areas, and we saw some improvement there throughout the quarter. Otherwise, there was really no notable trends in any of the businesses up or down.

Troy Anderson: And we expect their Q2 performance overall too from a growth rate perspective to be higher than Q1.

Troy Anderson: So that that trajectory continues also in the staffing and the ATM side the staffing business.

Troy Anderson: Again, the year started off a bit slow you can see that in some of the industry data as well So January was choppy.

Troy Anderson: And a number of areas and we saw some improvement there throughout the quarter.

Troy Anderson: But otherwise there was really no notable trends in any of the businesses up or down January was generally a bit weaker.

Troy Anderson: Across the board, but but again no strong trends from a pricing perspective.

Troy Anderson: We're seeing a little bit of some compression.

Troy Anderson: In the.

Troy Anderson: Really in that professional and industrial space.

Troy Anderson: Some cost pressures on some of the industrial players manufacturing players et cetera, So theyre looking for cost savings and we are seeing some players in the market.

Troy Anderson: January was generally a bit weaker across the board, again, no strong trends. From a pricing perspective, we're seeing a little bit of some compression really in that Professional & Industrial space. Some cost pressures on some of the industrial players, manufacturing players, et cetera. They're looking for cost savings, and we're seeing some players in the market move a bit there as well. We're managing that as tightly as we can. We're actually seeing better bill rates in some of the areas in SET and Kelly Education, and therefore spread. It's a bit mixed. A little bit of an uptick, yeah, on that Professional & Industrial side.

Troy Anderson: Move move a bit there as well so we're managing that.

Troy Anderson: As tightly as we can but we're actually seeing better bill rates in some of the areas and set an education.

Troy Anderson: And therefore spreads so it's a bit mixed.

Troy Anderson: But.

Troy Anderson: Little bit of an uptick on that.

Troy Anderson: Professional and industrial side.

Troy Anderson: Okay, great. Thank you guys I appreciate it.

Will: Thanks will.

Troy Anderson: Thank you.

Troy Anderson: Our next question.

Speaker Change: Our next question comes from the line of Kevin Spanky Barrington Research Associates. Your line is now open.

Kevin Spanky: Thank you good morning.

Speaker Change: Good morning, Kevin.

Kevin Spanky: I wanted to start.

Will Brunemann: Okay, great. Thank you, guys. I appreciate it.

Kevin Spanky: Start out by asking about the second quarter outlook and the.

Troy Anderson: Thanks, Will.

Will Brunemann: Thank you.

Operator: One moment for our next question. Our next question comes from the line of Kevin Steinke of Barrington Research Associates. Your line is now open.

Kevin Spanky: Incremental.

Kevin Spanky: 1%.

Kevin Spanky: Drag.

Kevin Spanky: From.

Kevin Spanky: Macroeconomic uncertainty.

Kevin Spanky: Just wondering how you built up to that number.

Kevin Steinke: Thank you. Good morning.

Peter Quigley: Morning, Kevin.

Peter Quigley: Morning, Kevin.

Kevin Spanky: Kind of go through on a customer by customer basis.

Kevin Steinke: I wanted to start out by asking about the Q2 outlook and the incremental 1% drag from macroeconomic uncertainty. I'm just wondering how you built up to that number. Did you kind of go through on a customer by customer basis and see where business had fallen off? Just trying to get a sense as to how much visibility or how you got to that visibility of a -1% incremental drag from the economy.

Kevin Spanky: Let's see where business had fallen off.

Kevin Spanky: I'm, just trying to get a sense as to how much visibility or how you got to that visibility.

Kevin Spanky: Minus 1% incremental drag from from the economy.

Troy Anderson: Yes. Good question. Thanks, Kevin This is Troy.

Troy Anderson: We feel good about our visibility is sitting here today.

Troy Anderson: That's honestly a bit of an estimate.

Troy Anderson: The.

Troy Anderson: Situation is evolving daily.

Troy Anderson: Daily as you know and.

Troy Anderson: And some of the leading very leading indicators around shipments in imports and exports.

Troy Anderson: Yes. Good question. Thanks, Kevin. This is Troy. We feel good about our visibility sitting here today. That's honestly a bit of an estimate. The situation is evolving daily, as you know, and some of the very leading indicators around shipments and imports and exports and just various activity. We're hearing a lot of wait and see out of our customers. We're staying very close to our customers, as Peter referenced in his comments. Some who have in-the-news type of clients who have already announced pretty significant actions. We've contemplated those already from a workforce perspective. Frankly, it's a little bit of conservatism, Kevin. Just based on current trajectory and some of the very leading indicators out there, we expect we might see some softness tick up a little bit in the back part of the quarter.

Troy Anderson: <unk> various activity, we're hearing a lot of wait and see out of our customers. We're staying very close to our customers as Peter referenced in his comments some we.

Troy Anderson: Who is in the news type of clients, who have already announced pretty significant actions we've contemplated those already.

Troy Anderson: From a workforce perspective, and so it's frankly, it's a little bit of conservative conservatism Kevin.

Troy Anderson: But just based on current trajectory and some of the very very leading indicators out there. We expect we might see some softness tick up a little bit in the back part of the quarter.

Speaker Change: Okay. Thanks, that's helpful.

Speaker Change: So with the integration of <unk>.

Speaker Change: OCG and profession.

Speaker Change: Professional and industrial.

Speaker Change: You mentioned.

Speaker Change: Part of the reason for their combination was to.

Speaker Change: Bring the full suite of Kelly offerings to your large customers. So could you maybe just dig a little bit more into.

Kevin Steinke: Okay, thanks. That is helpful. With the integration of OCG and Professional & Industrial, you mentioned part of the reason for that combination was to bring the full suite of Kelly offerings to your large customers. Could you maybe just dig a little bit more into what you think that integration can accomplish in terms of driving growth, particularly with your larger customer base?

Speaker Change: What you think that integration.

Speaker Change: Accomplish in terms of driving growth.

Speaker Change: Particularly with with your larger customer base.

Speaker Change: Yes, Kevin this is Peter when when we set up the operating model one of the.

Speaker Change: One of the outcomes that we were looking for and this now is five years ago.

Speaker Change: We were looking to increase the amount of outcome based.

Speaker Change: BPM business process outsourcing business statement of work business that we had in particularly in our P&I segment.

Peter Quigley: Yeah, Kevin, it's Peter. When we set up the operating model, one of the outcomes that we were looking for, and this now is 5 years ago, we're looking to increase the amount of outcome-based BPO, business process outsourcing business, Statement of Work business that we had, particularly in our P&I segment. We accomplished that. That business has demonstrated growth far outpacing staffing in the industry. It has greater resilience to economic downturns. It creates a greater stickiness with our customers. Having demonstrated the ability to grow our outcome-based business, Statement of Work business inside P&I, we also recognize that our customers, particularly our large enterprise customers, were looking for a more comprehensive approach to acquiring talent. Combining OCG and P&I gives us that platform.

Speaker Change: And we accomplished that that business has demonstrated growth.

Speaker Change: Far outpacing staffing in the industry.

Speaker Change: It has greater resilience to economic downturns.

Chris: It's Chris.

Speaker Change: Creates a greater.

Speaker Change: Stickiness with our customers.

Speaker Change: But having demonstrated the ability to grow our outcome based business statement of work business inside P&I.

Speaker Change: We also recognize that our customers, particularly our large enterprise customers were looking for.

Speaker Change: Or more.

Speaker Change: <unk> comprehensive approach to acquiring talent and combining OCG and P&I.

Speaker Change: Gives us that platform and we have even within the first quarter, we began to see the results that build on the results that we were seeing as a result of the growth initiatives that we launched in 2023. So it's really building on the success of our outcome business in P&I.

Speaker Change: And the growth initiatives focused on large enterprise customers that we saw.

Troy Anderson: We have, even within Q1, we began to see the results that build on the results that we were seeing as a result of the growth initiatives we launched in 2023. It's really building on the success of our outcome business in P&I.

Speaker Change: Without combining the organizations, but we saw them by combining them, we expect to see even greater synergies expanding.

Speaker Change: <unk> market share within an existing customer as well as new logo wins.

Peter Quigley: The growth initiatives focused on large enterprise customers that we saw without combining the organizations, but we saw them. By combining them, we expect to see even greater synergies, expanding the market share within an existing customer, as well as new logo wins.

Speaker Change: Okay that sounds encouraging.

Speaker Change: Wanted to also follow up on our prepared remark you made about.

Speaker Change: Uncovered you uncovered some higher margin solutions.

Speaker Change: With your clients.

Speaker Change: You are able to tailored to individual clients and.

Speaker Change: Just wanted to maybe tie that to your <unk>.

Kevin Steinke: Okay. That sounds encouraging. Wanted to also follow up on a prepared remark you made about you uncovered some higher margin solutions with your clients that you are able to tailor to individual clients, and just want to maybe tie that to your continued statement that you're outperforming the market. I'm just wondering if some of that ability to be nimble and work with your clients and tailor solutions, maybe if you can talk about that and if you think that's helping you gain share?

Speaker Change: Continued.

Speaker Change: Statement that youre outperforming the market. So just wondering if.

Speaker Change: Some of that.

Speaker Change: <unk> ability to be nimble and work with your clients and tailor solutions, maybe if you can talk about that.

Speaker Change: Do you think that's helping you gain share.

Speaker Change: Yes, absolutely Kevin I think the.

Speaker Change: Related to the last question I think the new ETF organization is particularly well situated to.

Speaker Change: <unk>.

Speaker Change: Take it now.

Speaker Change: More.

Speaker Change: Breadth of solutions to a broader set of customers in innovative ways.

Peter Quigley: Yeah. Absolutely, Kevin. Related to the last question, I think the new ETM organization is particularly well-situated to take its now more breadth of solutions to a broader set of customers in innovative ways. The opportunities that we see are particularly in higher margin, outcome-based Statement of Works, tailored solutions to large enterprise customers. Just to give you an example, in one case, we were able to address a customer's need to basically convert a time and materials relationship into one that relied on both onshore and offshoring resources to deliver a more tailored, a more bespoke solution to the customer. In return, we are enjoying higher margins on that transaction.

Speaker Change: The opportunities that we see particularly in higher margin.

Speaker Change: Outcome based statement of works tailored solutions to large enterprise customers.

Speaker Change: Just to give you. An example in one case, we were able to address a.

Speaker Change: Customers need to basically convert.

Speaker Change: Time and materials.

Speaker Change: Relationship into one that relied on both onshore and offshore resources.

Speaker Change: To deliver a.

Speaker Change: More tailored more bespoke solution to the customer and in return we are enjoying higher margins.

Speaker Change: On that transaction I think.

Speaker Change: Now that we have three business units.

Speaker Change: As well as the structural improvements we made to the business over the last two years or three years. We are more agile we are more nimble and we're able to respond much more quickly.

Speaker Change: Two the dynamic environment that we find ourselves in so while there may be some downside in terms of some of the government work. We also think theres upside in energy exploration and some other.

Peter Quigley: I think now that we have 3 business units, as well as the structural improvements we made to the business over the last 2 and 3 years, we are more agile, we are more nimble, and we're able to respond much more quickly to the dynamic environment that we find ourselves in. While there may be some downside in terms of some of the government work, we also think there's upside in energy exploration and some other areas that deregulation will benefit, and our ability to tailor solutions in those environments will be very important to our continued growth and taking share in the market.

Speaker Change: Areas that deregulation will benefit and our ability to tailor solutions in those environments will be.

Speaker Change: Be very important to our continued growth and taking share in the market.

Troy Anderson: Kevin I would add this is Troy.

Troy Anderson: One of the other benefits within the MRP integration is they didn't have a statement of work type solution to offer to their client base and so that is already an opportunity that we're seeing similarly, theres opportunities with solutions that.

Troy Anderson: Are being exchanged in the telecom space.

Troy Anderson: That are broadening the portfolio of offerings into into both the Kelly in the the MRP customer.

Troy Anderson: Kevin, I would add, this is Troy, one of the other benefits within the MRP integration is they didn't have a Statement of Work type solution to offer to their client base. That is already an opportunity that we're seeing. Similarly, there's opportunities with solutions that are being exchanged in the telecom space that are broadening the portfolio of offerings into both the Kelly and the MRP customer bases. We're rapidly deploying those capabilities across the combined sales teams there as well for incremental opportunities.

Troy Anderson: Basis, So we're rapidly.

Troy Anderson: Deploying those capabilities across the combined sales teams, there as well for incremental opportunities.

Troy Anderson: Okay, Great. That's helpful and then just lastly.

Troy Anderson: You specifically called out.

Troy Anderson: Growing demand for your higher margin outcome based solutions within.

Troy Anderson: Semiconductor and renewable sectors.

Troy Anderson: I think you might have called that out last quarter as well at least on the semiconductor side, but.

Troy Anderson: You talked a little bit more about.

Kevin Steinke: Okay, great. That's helpful. Then just lastly, you specifically called out growing demand for your higher margin outcome-based solutions within the semiconductor and renewable sectors. I think you might have called that out last quarter as well, at least on the semiconductor side. Can you talk a little bit more about the demand opportunities you see there and specifically kind of maybe, I don't know, an example of the type of work you're doing there?

Troy Anderson: The demand opportunity you see there and specifically kind of maybe an example of the type of work Youre doing there.

Kevin: Sure Kevin So a theater.

Troy Anderson: Over the past.

Troy Anderson: Three or four years, we've focused on these higher growth areas of renewables in semiconductors, which also speaks to the new agility that we're able to pivot to areas of growth and develop solutions for our customers much more quickly we built.

Peter Quigley: Sure, Kevin. It's Peter. Over the past 3 or 4 years, we've focused on these higher growth areas of renewables and semiconductors, which also speaks to the new agility that we're able to pivot to areas of growth and develop solutions for our customers much more quickly. We built on our longstanding experience with a semiconductor company and went to market with a solution for semiconductor companies that were bringing manufacturing facilities to the United States. Both manufacturing as well as engineering and design work. We were able to build on our best in class. We're the leader in the semiconductor area, and added logos at a fairly regular clip because of our recognized expertise. We're working with them when they build the fabs that you read about in these billion-dollar fabs that they're building.

Troy Anderson: Our long standing experience with.

Troy Anderson: A semiconductor company and went to market with a solution for semiconductor companies that were.

Troy Anderson: Bringing manufacturing facilities to the United States.

Troy Anderson: Both manufacturing as well as engineering and design work and we were able to build on our best in class. We're the leader in the semiconductor area and.

Troy Anderson: Added logos at a fairly.

Troy Anderson: Regular clip.

Speaker Change: Because of our recognized expertise, we're working with them when they build the fabs that you read about.

Troy Anderson: In the $1 billion Fabs that they are building, but also after the fabs are built we <unk>.

Speaker Change: Have established relationships.

Speaker Change: Enable us to penetrate into those operations to support the actual fab.

Speaker Change: Fabrication of.

Speaker Change: Wafer wafers in the production of chips. So we feel very positive about that these are long term investments and notwithstanding some.

Peter Quigley: Also after the fabs are built, we have established relationships that enable us to penetrate into those operations to support the actual fabrication of wafers and the production of chips. We feel very positive about that. These are long-term investments and notwithstanding some rhetoric about the paring back certain investments and incentives. These enterprises are here to stay, and we think we will enjoy the benefits of building up that expertise, and similar story in renewables. There are other areas, again, of growth that we're staying close to our customers and developing solutions that will help us take advantage of growth where it exists.

Speaker Change: <unk>.

Speaker Change: Rhetoric about.

Speaker Change: Paring back certain investments and incentives.

Speaker Change: These.

Speaker Change: Enterprises are here to stay and we think we will enjoy the benefits of building up that expertise and similar story in renewables and.

Speaker Change: There are other other areas again of growth that were staying.

Speaker Change: Staying close to our customers.

Speaker Change: Developing solutions that will help us take advantage of growth where it exists.

Speaker Change: Okay, well, thanks for all the detail I appreciate it.

Speaker Change: I'll turn it back over.

Speaker Change: Yes, thanks, Kevin Thank you Ken.

As a reminder to ask a question. Please press star one on your telephone and wait for your name to be announced.

Speaker Change: Our next question comes from the line of Marc Riddick of Sidoti. Your line is now open.

Kevin Steinke: Okay. Well, thanks for all the detail. I appreciate it. I will turn it back over.

Speaker Change: Good morning, Mark Hi, Mark.

Speaker Change: We can't hear you Mark.

Troy Anderson: Yeah. Thanks, Kevin.

Troy Anderson: Thank you, Kevin.

Operator: As a reminder, to ask a question, please press star one one on your telephone and wait for your name to be announced. Our next question comes from the line of Mark Riddick of Sidoti. Your line is now open.

Speaker Change: Hey, Mark I don't know if youre on mute.

Speaker Change: But we can't hear the.

Speaker Change: Hear you.

Peter Quigley: Morning, Mark.

Speaker Change: Operator can you check right.

Troy Anderson: Hi, Mark. We can't hear you, Mark.

Speaker Change: Mike. Your line is now open are you able to hear at.

Speaker Change: Please remember to on mute.

Peter Quigley: Hey, Mark. I don't know if you're on mute, but we can't hear you.

Speaker Change: Mark is that you.

Speaker Change: Okay. It seems like operating we don't hear anything we cannot hear him. So.

Troy Anderson: Operator, can you check to see if he's still there?

Peter Quigley: At this time I am showing no further questions I would now like to turn the call back over to Peter quickly for closing remarks.

Operator: Mark, your line is now open. Are you able to hear us? Please remember to unmute. Mark, is that you? Okay, it seems like we cannot.

Peter Quigley: Thank you operator, I think we're I think we're good for the for the call. Thank you everybody for attending and.

Peter Quigley: Appreciate it have a good day thanks, everybody.

Peter Quigley: Operator, we don't hear anything.

Speaker Change: Thank you for your participation in today's conference. This concludes the program you may now disconnect.

Operator: we cannot hear him. At this time, I am showing no further questions. I would now like to turn the call back over to Peter Quigley for closing remarks.

Speaker Change: [music].

Peter Quigley: Thank you, operator. I think we're good for the call. Thank you everybody for attending. Appreciate it. Have a good day.

Speaker Change: Hmm.

Speaker Change: Yeah.

Troy Anderson: Thanks, everybody.

Operator: Thank you for your participation in today's conference. This concludes the program. You may now disconnect.

Speaker Change: Okay.

Speaker Change: [music].

Speaker Change: Okay.

Speaker Change: Okay.

Speaker Change: Okay.