Q1 2025 WideOpenWest Inc Earnings Call

Thank you.

Operator: Thank you for standing by.

Rebecca: Thank you for standing by. My name is Rebecca, and I'll be your conference operator today. At this time I would like to welcome everyone to the WideOpenWest Q1 2025 earnings call. All lines have been placed on mute to prevent any background noise.

Rebecca: My name is Rebecca and I'll be your conference operator today.

Operator: At this time, I would like to welcome everyone to the WideOpenWest Q1 2025 Earnings Call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star followed by the number 1 on your screen. To answer your question, press star 1 again. Thank you.

Rebecca: After the speaker's remarks, there will be a question and answer session.

Rebecca: If you would like to ask a question during this time, simply press star followed by the number one on your telephone keypad. If you would like to withdraw your question, press star one again.

Andrew Posen: I will now turn the call over to Andrew Posen, Vice President of Investors Relations. Please go ahead.

Rebecca: Thank you. I will now turn the call over to Andrew Posen, Vice President of Investors Relations. Please go ahead.

Andrew Posen: Good afternoon, everyone, and thank you for joining our first quarter 2025 earnings call. I'm joined today by Teresa Elder, WOW's Chief Executive Officer, and John Rego, WOW's Chief Financial Officer. Before we get started, I would like to remind everyone that during our call, we will make some forward-looking statements about our expected operating results, our business strategy, and other matters relating to our business.

Andrew Posen: Good afternoon, everyone, and thank you for joining our first quarter of 2025 earnings call. I'm joined today by Teresa Elder, Wow's Chief Executive Officer, and John Rego, Wow's Chief Financial Officer.

Andrew Posen: Before we get started, I would like to remind everyone that during our call, we will make some forward looking statements about our expected operating results, our business strategy.

and other matters relating to our business.

Andrew Posen: These forward-looking statements are made in reliance on the safe harbor provisions of the federal securities laws and are subject to known and unknown risks, uncertainties, and other factors that may cause our actual operating results and financial position or performance to be materially different from those expressed or implied in our forward-looking statements. You are cautioned not to place undue reliance on such forward-looking statements. We disclaim any obligation to update such forward-looking statements.

Andrew Posen: These forward-looking statements are made in reliance on the safe harbor programs of the federal securities laws and are subject to known and unknown risks uncertainties and other factors that may cause our actual operating results.

Andrew Posen: and financial position of performance to be materially different from those expressed or implied in our forward-looking statements.

Andrew Posen: You're cautioned not to place undue reliance on such forward-looking statements.

We just claim any obligation to update such forward-looking statements.

Andrew Posen: For additional information concerning factors that could affect our financial results or cause actual results to differ materially from our forward-looking statements, please refer to our filings with the SEC, including the risk factors section of our Form 10-K filed with the SEC, as well as the forward-looking statement section of our press release.

Andrew Posen: For additional information concerning factors, it could affect our financial results or cause actual results to differ materially from our forward-looking statements.

Andrew Posen: Please refer to our filings with the SEC, including a risk factor section of our form 10K, filed with the SEC, as well as the forward-looking statement section of our press release.

Andrew Posen: In addition, please note that on today's call and in the press release we issued this afternoon, we may refer to certain non-GAAP financial measures. While the company believes these non-GAAP financial measures provide useful information for investors, the presentation of this information is not intended to be considered in isolation or a substitute for the financial information presented in accordance with GAAP. Reconciliations between GAAP and non-GAAP metrics are Reported results can be found in our earnings releases and our trending schedules, which can be found on our website.

In addition,

Andrew Posen: Please note that on today's call, and in the press release, we should this afternoon, we may refer to certain non-GAAP financial measures.

Andrew Posen: While the company believes these non-GAAP financial measures provide useful information for investors, the presentation of this information is not intended to be considered an isolation or a substitute for the financial information presented in accordance with GAP.

Reconciliation between Gap and non-GAAP Metrics, Herbert.

Andrew Posen: reported results can be found in our earnings releases and our trending schedules which can be found on our website. We have also included the presentation this afternoon to complement our prepared remarks. Now, we'll turn the call over to our chief executive officer, Teresa Elder.

Andrew Posen: We have also included a presentation this afternoon to complement our prepared remarks.

Teresa Elder: Now I'll turn the call over to WOW's Chief Executive Officer, Teresa Elder. Thanks, Andrew. Welcome to WOW's first quarter earnings call. Our first quarter results reflect strong momentum in our greenfield markets, building on the success we delivered in the latter part of last year. We maintained strong penetration rates above 16%, all while growing our footprint with an additional 13,700 new Greenfield Homes passed. Our all-fiber new builds in Central Florida, Hernando Beach, Florida, Brighton, Michigan, and Greenville, South Carolina have clearly demonstrated consumers' desire for exceptional fiber-to-the-home broadband that delivers higher speeds at lower costs with exceptional customer service.

Teresa Elder: Thanks Andrew. Welcome to Wow's first quarter earnings call. Our first quarter results reflect strong momentum in our Greenfield market, building on the success we delivered in the latter part of last year.

Teresa Elder: We maintained strong penetration rates above 16 percent, all while growing our footprint with an additional 13,700 new Greenfield Hums pass.

Our All Fiber, New Builds in Central Florida, Hernando Beach, Florida.

Teresa Elder: Brighton, Michigan and Greenfield, South Carolina have clearly demonstrated consumer's desire for exceptional fiber to the home broadband that delivers higher speeds at lower cost with exceptional customer service.

Teresa Elder: Our legacy markets continue to have low churn and high ARPU, driven by customers upgrading to high value services, and continuing to migrate off of our video platform, and in many cases, subscribing to YouTube TV.

Teresa Elder: I would like to see markets continue to have low-churn and high-r poo driven by customers upgrading to high-value services and continuing to migrate off of our video platform and in many cases subscribing to YouTube TV.

Teresa Elder: Now I would like to discuss our first quarter results, which reflect continued momentum in our greenfield fiber expansion markets and strong cost management. In the first quarter, high-speed data revenue decreased 0.8% year-over-year to $105.4 million. adjusted EBITDA of $76.7 million increased 13.8% year-over-year with a record adjusted EBITDA margin of 51.1%. The continued improvement in adjusted EBITDA predominantly reflects the benefits accrued from continuing to drive efficiency into our business. as we migrate our customers off our video platform and further align our relationship with YouTube TV. During the first quarter, our fiber expansion made further progress as we passed an additional 13,700 homes in our greenfield markets, bringing our total number of homes passed to 75,600 in these new markets.

Teresa Elder: Now I would like to discuss our first quarter results which reflect continued momentum in our Greenfield Fiber Expansion Market and strong cost management.

Teresa Elder: In the first quarter, high-speed data revenue decreased.8% year-over-year to 105.4 million.

Teresa Elder: Adjusted EBITDA of $76.7 million increased 13.8% year-over-year with a record adjusted EBITDA of 51.1%

Teresa Elder: The continued improvement in adjusted EBITDA predominantly reflects the benefits accrued from continuing to drive efficiency into our business.

Teresa Elder: As we migrate our customers off our video platform and further align our relationship with YouTube TV.

Teresa Elder: During the first quarter, our fiber expansion made further progress as we passed an additional 13,700 homes in our Greenfield market, bringing our total number of homes passed to 75,600 in these new markets.

Teresa Elder: The penetration rates in our greenfield markets remain strong at 16.3 percent, reflecting a strong sell-in, especially in the higher speed tiers. The 2025 Edge Out Vintage also passed 1,500 new homes in the first quarter while delivering a penetration rate close to 27%. Our 2024 Edge Out Vintage increased almost five percentage points to a penetration rate of 44.6%, while the 2023 Vintage increased half a percent. 31.4 percent. With regard to our HSD subscribers, we lost a total of 4,500 during the quarter. We added 2,000 HSD subscribers in our Greenfields market and 900 in our EdgeOut expansion market, which partially offset the drop in our legacy footprint.

Teresa Elder: The penetration rates in our Greenfield markets remain strong at 16.3 percent, reflecting a strong sell-in, especially in the higher speed tiers.

Teresa Elder: The 2025 edge-out vintage also passed 1,500 new homes in the first quarter, while delivering a penetration rate close to 27%.

Teresa Elder: Our 2024 edge-out vintage increased almost 5 percentage points to a penetration rate of 44.6 percent while the 2023 vintage increased half a percent to 31.4 percent

Teresa Elder: With regard to our HSD subscribers, we lost a total of 4,500 during the quarter.

We added 2,000 HSD subscribers in our Greenfields market.

Teresa Elder: and 900 in our edge-out expansion markets, which partially offset the drop in our legacy footprint.

Teresa Elder: The steps we introduced last year, such as complementary speed upgrades and our simplified pricing plans, which have an optional price lock, modem included, no data caps, and no contracts, are a continuing benefit to our business, especially in our expansion market. The charts on the bottom half of the slide highlight a shift that reflects the growing success of our fiber expansion strategy, as well as the impact of our initiatives to strengthen our legacy footprint. ARPU was a record high, increasing 3.7% year over year to $75. Overall, we continue to see the success of our simplified pricing strategy, which is showing particular strength in our greenfield market.

Teresa Elder: The steps we introduced last year, such as complimentary speed upgrades and our simplified pricing plans, which have an optional price lock, modem included, no data caps and no contracts.

Teresa Elder: are a continuing benefit to our business, especially in our expansion markets.

Teresa Elder: The charts on the bottom half of the slide highlight a shift that reflects the growing success of our fiber expansion strategy, as well as the impact of our initiative to strengthen our legacy footprint.

RPU was a record high, increasing 3.7% year-over-year to $75.

Teresa Elder: Overall, we continue to see the success of our simplified pricing strategy, which is showing one particular strength in our Greenfield market.

Teresa Elder: As expected, our traditional video business declined further during the quarter and has now dropped to 48.9 thousand subscribers, a 38% decrease from the same period last year. We anticipate this trend will continue as we transition to YouTube TV, which grew significantly this past year.

Teresa Elder: As expected, our traditional video business declined further during the quarter and has now dropped to 48.9 thousand subscribers, a 38 percent decrease from the same period last year.

Teresa Elder: We anticipate this trend will continue as we transition to YouTube TV, which grew significantly this past year.

Teresa Elder: To conclude, before handing the call to John, I would like to emphasize how our results this quarter reflect momentum in our greenfield areas as we continue to focus on our Fiber to the Home expansion initiative while maintaining our cost discipline, which resulted in another quarter of adjusted EBITDA growth with record adjusted EBITDA margins and record RRP.

Teresa Elder: To conclude, before handing the call to John , I would like to emphasize how our results this quarter reflect momentum in our Greenfield areas, as we continue to focus on our fiber to the home expansion initiative.

Teresa Elder: while maintaining our cost discipline, which resulted in another quarter of adjusted EBIT growth with record-adjusted EBITM margins and record R-POO. I will now turn the call over to John , who will give our financial results in more detail.

John Rego: I will now turn the call over to John who will give our financial results in more detail. Thank you, Teresa. In the first quarter, we reported $105.4 million of HSE revenue. which decreased 0.8% year-over-year. This is largely reflecting the decrease in HSD subscribers. Total revenue for the quarter decreased 7.1% to $150 million as video and telephony revenue dropped 28% and 7.3% respectively, in addition to the decline in HSD revenue. Adjusted EBITDA increased 13.8% from the same period last year to $76.7 million, with a record adjusted EBITDA margin of 51.1%. The growth in our adjusted EBITDA reflects the impact of our continued approach to aggressively restructure our business away from our video platform.

John: Thank you, Teresa. In the first quarter, we reported $105.4 million of HSE revenue.

John: which decreased 0.8% year-of-year, which is largely reflecting the decrease in HSD subscribers.

John: Total revenues for the quarter decreased 7.1% to $150 million as video and telephony revenue dropped 28% and 7.3% respectively in addition to the decline in HSD revenue.

John: Adjusted EBITDA increased 13.8% from the same period last year to 76.7 million with a record adjusted EBITDA margin of 51.1%

John Rego: And although integration increased from the same period last year, we saw the benefit this quarter from the lower number of video subscribers, which is now reflected in lower programming costs and video support costs. As we said last quarter, costs associated with this restructuring will continue to come down as we execute our broadband first. The incremental contribution margin increased slightly from the previous. and continue to grow year-over-year driven by the proportionate increase in HSD revenue, which increased to more than 70.3% of our total revenue this quarter, which is up from 65.8% in the same period last year.

John: As we said last quarter, cost associated with this restructuring will continue to come down as we execute our broadband for strategy.

The incremental contribution margin increased slightly from the previous quarter.

John: and continue to grow year over year driven by the proportionate increase in HSD revenue, which increased to more than 70.3% of our total revenue this quarter, which is up from 65.8% in the same period last year.

John Rego: We ended the quarter with total cash of $28.8 million and total outstanding debt of $1.03 billion with our leverage ratio at 3.14%. We reported total capital spend of $38.9 million, which is down $33.6 million from the same quarter last year. Our core CapEx efficiency was 16.1% in the first quarter. Expansion CapEx decreased $32.3 million from the same period last year. and increased $5.3 million from last quarter. In the first quarter, we spent $10.8 million on greenfields, which was slightly lower than expected, primarily due to weather issues in our new markets, which slowed us down on our construction.

John: We reported total capital spend of $38.9 million, which is down $33.6 million from the same quarter last year.

Our core CAPEX efficiency was 16.1% in the first quarter.

John: Expansion CapEx decreased 32.3 million from the same period last year.

and increased 5.3 million from last quarter.

John: In the first quarter, we spent 10.8 million on Greenfields, which was slightly lower than expected, primarily due to weather issues in our new markets, which slowed us down on our construction.

John Rego: We still expect to spend between $60 to $70 million in 2025 on green. Additionally, we spent $1.9 million on EdgeOut. and $2 million on business services. Our Unlivered Adjusted Free Cash Flow, which we define as Adjusted EBITDA, less capital. was $37.8 million for the first quarter, an increase from last quarter driven by hurricane remediation capex spent during the fourth quarter.

John: We still expect to spend between 60 to $70 million in 2025 on Greenfield.

John: Additionally, we spent $1.9 million on edge-outs and $2 million on business services.

John: Our unlevered adjusted free cashflow, which we define as adjusted EBITDA less cat-picks.

John: was $37.8 million for the first quarter, an increase from last quarter driven by hurricane remediation cap expent during the fourth quarter.

John Rego: Finally, I'd like to provide our guidance for the second quarter. We expect our HSD revenue to be between $101 and $104 million. total revenue to be between $141 and $144 million, and adjusted EBITDA to be between $65 and $68 million. We expect our HSTNet ads to be between a negative $6,500 and a negative $4,500.

John: Finally, I'd like to provide our guidance for the second quarter. We expect our HSD revenue to be between 101 and 104 million.

John: Total revenue to be between 141 and 144 million, and adjusted EBITDA to be between 65 and 68 million. We expect our HSDNet ads to be between a negative 6,500 and a negative 4,500.

John Rego: And before we open the line for questions, I'd like to reiterate that we do not have any information to share regarding the unsolicited, non-binding acquisition proposal from Digital Bridge and Crestview Partners at this time. And while we will take questions at the end of our remarks, we'll not be taking any questions on this topic.

John: And before we open the line for questions, I'd like to reiterate that we do not have any information to share regarding the unsolicited non-binding acquisition proposal from Digital Bridging Crossview partners at this time.

John: And while we will take questions at the end of our remarks, we will not be taking any questions on this topic. Thank you so much and now we'll open up the line for questions.

Operator: Thank you so much, and now we'll open up the line for questions. At this time, I would like to remind everyone, press star then the number one on your telephone keypad. We'll pause for just a moment to compile the Q&A roster.

John: At this time, I would like to remind everyone, press star, did the number one on your telephone keypad, will pause for just a moment to compile the Q&A roster.

Operator: At this time, there are no questions.

At this time, there are no questions.

Operator: Okay, well, thank you for listening in on the call today. But before we close, I want to thank our people for their dedication to wowing our customers every day. And finally, thanks to all of you that listened to our call today.

Operator: Thank you.

Thank you.

Thank you.

Operator: And at this time, my apologies, we do have a question that has come into queue. Okay.

Tyler: And we do have Brandon Nispel with KeyBank Capital. Hi, this is Tyler on for Brandon. Thank you for taking our questions. So maybe a couple if I could.

Okay. And we do have Brandon Nispel with KeyBank Capital.

John: Hi, this is Tyler on for Brandon. Thank you for taking our question. So maybe a couple of if I could first could you talk about your pace of capital spending in the back half of the year and how that all translate into the new green field homes past and then maybe secondly, what is the competitive landscape look like? Is competitive activity increasing and how are you thinking about net ads, the Kate instant net ads throughout the remainder of the year?

Tyler: First, could you talk about your pace of capital spending in the back half of the year and how that will translate into new green greenfield homes tax and then maybe secondly, what is the competitive landscape look like? Is competitive activity increasing? And how are you thinking about net ads, the cadence of net ads throughout the remainder of the year?

Tyler: And maybe lastly, if you could maybe touch on our mobile products and any relevant stats you have there on adoption, or if you have enough data on whether it's helping churn or maybe improving the HSD subs, thank you. All right. Thanks, Tyler.

John: And maybe lastly, if you could maybe touch on the Our Mobile products and any relevant stats you have there on adoption, or if you have enough data on whether it's helping churn or maybe improving the HSD subs. Thank you.

All right, thanks guys.

John Rego: John, do you want to start with the CapEx question, then I'll ask the others? Let me start with the CapEx. So we did, for first quarter, $10.8 million in Greenfield CapEx. However, we're still calling for $60 to $70 million spend for the year. So clearly, there's going to be more CapEx coming, so it's going to be a little bit more back-end loaded. We did get a little bit slowed down, as we said in the prepared remarks, due to weather, so that slowed us down a little bit. But the intention is to spend the full $60 to $70 million this year.

John: So clearly there's going to be going to be more CapEx coming. So it's going to be a little bit more back-end loaded We did get a little bit slowed down as we said in the prepared remarks due to weather So that slowed us down a little bit, but the intention is to spend It's to spend the full 60 to 70 billion dollars this year. So that's that that's a lot. So it's just going to take

John Rego: So that's a lot. So it's just going to take another quarter or so to start to see that coming in.

John: another quarter sort of start to see that coming into flight.

John Rego: And then on the competitive landscape and net ad question, we really are continuing to see similar competition to what we've seen before, especially in our legacy markets. And as a reminder, really for the 25 years that we've been in business, WOW has always been a challenger brand and known how to compete. We continue to have low churn that has been aided by our simplified pricing. And one thing that I think is nice about our simplified pricing is not only does it give our customers no surprises, but it is not promotional pricing. So we don't have the promo roll-offs that often are churn generators for customers who experience those.

John: does it give our customers no surprises, but it is not promotional pricing. So we don't have the promo roll-offs that often are term generators for customers who experienced those.

John Rego: So it really gives great value when paired with our YouTube TV products. And one of the things that we're also seeing, I guess from a competitive standpoint, is that we are extremely competitive, especially in our greenfield and edge-out markets. Our penetration rates continue to outperform our regular, our original models that we put in place. And as we look out for the second quarter, we are guiding to about where we were in the first quarter. We have done a video rate increase, which generates some churn, so we'll continue to see a little bit of that in the second quarter.

John: So it really gives great value when paired with our YouTube TV product.

John: And one of the things that we're also seeing, I guess from a competitive standpoint, is that we are extremely competitive, especially in our greenfield and edge-out markets. Our penetration rates continue to outperform our regular, our original models that we put in place.

John: And as we look out for the second quarter, we are guiding to about where we were in the first quarter. We have done a video rate increase, which generates some churn. So we'll continue to see a little bit of that in the second quarter.

John Rego: But one thing I'm excited about is the continued pace that we're seeing of new homes being added in both the greenfield areas as well as the edge-out areas. And so that will continue to drive growth throughout the business. So we're looking forward to the second half of the year.

John: But one thing I'm excited about is the continued pace that we're seeing of new homes.

John: being added in both the greenfield areas as well as the edge-out areas, and so that will continue to drive growth throughout the business. So we're looking forward to the second half of the year.

John Rego: And then I think your third question was around mobile. We continue to have a mobile offering. I would say it is not a big driver of acquisition or necessarily churn reduction for our business. We really have focused on our core product of broadband, along with our YouTube TV services, and just the quality of the service we provide every day, which is continuing to give us extremely good churn levels. So all in all, we feel good about our competitive position.

John: And then I think your third question was around mobile. We continue to have a mobile offering. I would say it is not a big driver of acquisition or necessarily term reduction for our business.

John: We really have focused on our core product of broadband, along with our YouTube TV services and just the quality of the service we provide every day, which is continuing to give us extremely good churn levels.

John: So, all in all, we feel good about our competitive position.

Great, thank you.

Teresa Elder: I will now turn the call back over to Teresa Elder for closing remarks. Okay, well, our employees, once again, deserve a shout out for their dedication to welling our customers every day, and once again, we appreciate all of you for listening in on the call.

Teresa Elder: I will now turn the call back over to Teresa Elder for closing remarks.

Operator: Ladies and gentlemen, that concludes today's call. Thank you all for joining. You may now disconnect.

Teresa Elder: Ladies and gentlemen, that concludes today's call. Thank you all for joining. You may now disconnect.