Q3 2025 Algonquin Power & Utilities Corp Earnings Call
Speaker #4: Hello and welcome to the ALGONQUIN POWER & UTILITIES CORP. Third Quarter 2020 Earnings Conference Call . All lines have been placed on mute to prevent any background noise .
Speaker #4: After the speakers remarks , there will be a question and answer session . If you'd like to ask a question during this time , simply press star One on your telephone keypad .
Speaker #4: I'll now turn the conference over to Mr. Brian Chin , Interim Chief Financial Officer and vice President of Investor Relations . Please go ahead .
Speaker #5: Thank you . Operator , and good morning , everyone . Thank you for joining us for our third quarter 2020 earnings conference call .
Brian Chin: Thank you, operator, and good morning, everyone. Thank you for joining us for our Q3 2025 Earnings Conference Call. Joining me on the call today is Rod West, Chief Executive Officer. To accompany today's earnings call, we have a supplemental webcast presentation available on our website at algonquinpower.com. Our financial statements and management discussion and analysis are also available on the website as well, on SEDAR+ and EDGAR. We'd like to remind you that our discussion during the call will include certain forward-looking information and non-GAAP measures. Actual results could differ materially from any forecast or projection contained in such forward-looking information. Certain material factors and assumptions were applied in making the forecast and projections reflected in such forward-looking information. Please note and review the related disclaimers located on slide 2 of our earnings call presentation at the investor relations section of our website at algonquinpower.com.
Brian Chin: Thank you, operator, and good morning, everyone. Thank you for joining us for our Q3 2025 Earnings Conference Call. Joining me on the call today is Rod West, Chief Executive Officer. To accompany today's earnings call, we have a supplemental webcast presentation available on our website at algonquinpower.com. Our financial statements and management discussion and analysis are also available on the website as well, on SEDAR+ and EDGAR. We'd like to remind you that our discussion during the call will include certain forward-looking information and non-GAAP measures. Actual results could differ materially from any forecast or projection contained in such forward-looking information. Certain material factors and assumptions were applied in making the forecast and projections reflected in such forward-looking information. Please note and review the related disclaimers located on slide 2 of our earnings call presentation at the investor relations section of our website at algonquinpower.com.
Speaker #5: Joining me on the call today is Rod West , Chief Executive Officer . To accompany today's earnings call . We have a supplemental webcast presentation available on our website at ALGONQUIN POWER & UTILITIES CORP.
Speaker #5: . Our financial statements and management discussion and analysis are also available on the website , as well . On Sedar plus and Edgar .
Speaker #5: We'd like to remind you that our discussion during the call will include certain forward looking information and non-GAAP measures . Actual results could differ materially from any forecast or projections contained in such forward looking information .
Speaker #5: Certain material factors and assumptions were applied in making the forecast and projections reflected in such forward looking information . Please note and review the related disclaimers located on slide two of our earnings call presentation at the Investor Relations section of our website at ALGONQUIN POWER & UTILITIES CORP.
Speaker #5: . Please also refer to our most recent MDA filed on Sedar and Edgar , and available on our website . For additional important information on these items .
Brian Chin: Please also refer to our most recent MD&A filed on SEDAR+ and EDGAR and available on our website for additional important information on these items. On the call this morning, Rod will touch on our leadership and then provide a review of the key highlights and operational updates for Q3. He'll also provide some commentary regarding the company's portfolio strategy. I will follow with details of our financial results. We will then open the lines for questions. We ask that you kindly restrict your questions to two and then re-queue if you have any additional questions to allow others the opportunity to participate. With that, I'll turn things over to Rod.
Brian Chin: Please also refer to our most recent MD&A filed on SEDAR+ and EDGAR and available on our website for additional important information on these items. On the call this morning, Rod will touch on our leadership and then provide a review of the key highlights and operational updates for Q3. He'll also provide some commentary regarding the company's portfolio strategy. I will follow with details of our financial results. We will then open the lines for questions. We ask that you kindly restrict your questions to two and then re-queue if you have any additional questions to allow others the opportunity to participate. With that, I'll turn things over to Rod.
Speaker #5: On the call this morning , rod will touch on our leadership and then provide a review of the key highlights and operational updates for the quarter .
Speaker #5: He'll also provide some commentary regarding the company's portfolio strategy . I will follow with details of our financial results . We will then open the lines for questions .
Speaker #5: We ask that you kindly restrict your questions to two and then requeue . If you have any additional questions to allow others the opportunity to participate .
Speaker #5: With that , I'll turn things over to rod .
Speaker #6: Thanks , Brian , and good morning , everyone . Thanks for joining us on the call . And before we move into the quarter results , I'd like to briefly touch on the important leadership update .
Rod West: Thanks, Brian, and good morning, everyone. Thanks for joining us on the call. Before we move into the quarter results, I'd like to briefly touch on the important leadership update we announced by press release earlier this morning. We're very pleased that Robert Stefani will be joining Algonquin as Chief Financial Officer, effective 5 January 2026. Robert brings to the role an exceptional blend of financial discipline, capital markets expertise, and strategic acumen, having served the last three years as CFO at Southwest Gas Holdings and four years in the same role and Treasurer of PECO Energy. We're excited to welcome Rob to the executive leadership team. I expect his capabilities and contribution will help us accelerate our path to becoming a premium pure-play regulated utility. I'd also like to take a moment to thank Brian Chin for stepping into the interim CFO role.
Rod West: Thanks, Brian, and good morning, everyone. Thanks for joining us on the call. Before we move into the quarter results, I'd like to briefly touch on the important leadership update we announced by press release earlier this morning. We're very pleased that Robert Stefani will be joining Algonquin as Chief Financial Officer, effective 5 January 2026. Robert brings to the role an exceptional blend of financial discipline, capital markets expertise, and strategic acumen, having served the last three years as CFO at Southwest Gas Holdings and four years in the same role and Treasurer of PECO Energy. We're excited to welcome Rob to the executive leadership team. I expect his capabilities and contribution will help us accelerate our path to becoming a premium pure-play regulated utility. I'd also like to take a moment to thank Brian Chin for stepping into the interim CFO role.
Speaker #6: We announced by press release earlier this morning . We're very pleased that Robert Stephanie will be joining Algonquin as Chief Financial officer , effective January 5th , 2026 .
Speaker #6: Robert brings to the role an exceptional blend of financial discipline , capital markets expertise and strategic acumen . Having served the last three years as CFO at Southwest Gas Holdings and four years as in the same role and treasurer of Peco energy .
Speaker #6: We're excited to welcome Rob to the executive leadership team . I expect his capabilities and contribution will help us accelerate our path to becoming a premium , pure play , regulated utility .
Speaker #6: I'd also like to take a moment to thank Brian Chin for stepping into the interim CFO role . I personally appreciate his partnership and steady hand during my early months as CEO , and we look forward to having Brian continue with us as a key member of the finance and leadership team and to assist in the leadership transition .
Rod West: I personally appreciate his partnership and steady hand during my early months as CEO, we look forward to having Brian Chin continue with us as a key member of the finance and leadership team and to assist in the leadership transition. Onward we go. From a financial and operational standpoint, I'm pleased to report that it was a constructive and solid quarter. Our Q3 financial results were strong with double-digit year-over-year percentage increases in adjusted net earnings and adjusted net earnings per share, our outlooks remain unchanged. On the operational front, we received approval of our EnergyNorth rate case settlement and our CalPeco rate case settlement is pending. At Empire Electric, we filed a settlement and recognized from commission feedback that we have more work to do to align on specific metrics and milestones to demonstrate improved and predictable customer service.
Rod West: I personally appreciate his partnership and steady hand during my early months as CEO, we look forward to having Brian Chin continue with us as a key member of the finance and leadership team and to assist in the leadership transition. Onward we go. From a financial and operational standpoint, I'm pleased to report that it was a constructive and solid quarter. Our Q3 financial results were strong with double-digit year-over-year percentage increases in adjusted net earnings and adjusted net earnings per share, our outlooks remain unchanged. On the operational front, we received approval of our EnergyNorth rate case settlement and our CalPeco rate case settlement is pending. At Empire Electric, we filed a settlement and recognized from commission feedback that we have more work to do to align on specific metrics and milestones to demonstrate improved and predictable customer service.
Speaker #6: Onward we go from a financial and operational standpoint . I'm pleased to report that it was a constructive and solid quarter . Our Q3 financial results were strong with double digit year over year percentage increases in adjusted net earnings and adjusted net earnings per share .
Speaker #6: And our outlooks remain unchanged on the operational front , we received approval of our Energy North rate case settlement and our calpico rate case settlement is pending at Empire Electric .
Speaker #6: We filed a settlement and recognized from commissioned feedback that we have more work to do to align on specific metrics and milestones to demonstrate improved and predictable customer service .
Speaker #6: Let me state we always appreciate hearing from the Commission . We are listening and we are committed to reciprocating the transparency . We will be working with the parties to consider how to factor the Commission's feedback into our settlement .
Rod West: Let me state, we always appreciate hearing from the commission. We are listening. We are committed to reciprocating the transparency. We'll be working with the parties to consider how to factor the commission's feedback into our settlement. We have hearings in December on our New England natural gas rate case and in our Litchfield Park case intervener testimony is due on January 2026, with hearings scheduled for March of next year. These two cases represent a combined total rate request of $73.6 million of the $326.4 million in total pending rate requests. A few additional comments while we're on the topic of our regulatory proceedings. We understand that any adjustments in rates can be challenging for some customers. Affordability is a concern we take very seriously.
Rod West: Let me state, we always appreciate hearing from the commission. We are listening. We are committed to reciprocating the transparency. We'll be working with the parties to consider how to factor the commission's feedback into our settlement. We have hearings in December on our New England natural gas rate case and in our Litchfield Park case intervener testimony is due on January 2026, with hearings scheduled for March of next year. These two cases represent a combined total rate request of $73.6 million of the $326.4 million in total pending rate requests. A few additional comments while we're on the topic of our regulatory proceedings. We understand that any adjustments in rates can be challenging for some customers. Affordability is a concern we take very seriously.
Speaker #6: We have hearings in December on our New England natural gas rate case , and in our Litchfield Park case , intervenor testimony is due on January 20th , 2026 , with hearings scheduled for March of of next year .
Speaker #6: These two cases represent a combined total rate request of 73.6 million . Of the 326.4 million in total , pending rate requests . A few additional comments .
Speaker #6: While we're on the topic of our regulatory proceedings . We understand that any adjustments in rates can be challenging for some customers , and affordability is a concern .
Speaker #6: We take very seriously . Rate requests go through a rigorous regulatory review process designed to support our continued delivery of safe , reliable and cost effective utility services for our customers .
Rod West: Rate requests go through a rigorous regulatory review process designed to support our continued delivery of safe, reliable, and cost-effective utility services for our customers, with rates reflecting the very real cost of modernizing infrastructure, meeting safety and reliability standards, and improving customer experiences and outcomes. These are investments made by the company to create sustainable value for all of our stakeholders. We recognize that while necessary, our investments must be balanced with affordability in mind, which is why we are committed to doing our part to continuously find ways to lower our costs and be more efficient in the way in which we work. Finally, before I turn things over to Brian on the results, a few comments on the company's portfolio optimization strategy.
Rod West: Rate requests go through a rigorous regulatory review process designed to support our continued delivery of safe, reliable, and cost-effective utility services for our customers, with rates reflecting the very real cost of modernizing infrastructure, meeting safety and reliability standards, and improving customer experiences and outcomes. These are investments made by the company to create sustainable value for all of our stakeholders. We recognize that while necessary, our investments must be balanced with affordability in mind, which is why we are committed to doing our part to continuously find ways to lower our costs and be more efficient in the way in which we work. Finally, before I turn things over to Brian on the results, a few comments on the company's portfolio optimization strategy.
Speaker #6: With rates reflecting the very real cost of modernizing infrastructure, meeting safety and reliability standards, and improving customer experiences and outcomes, these are investments made by the company to create sustainable value for all of our stakeholders.
Speaker #6: We recognize that while necessary , our investments must be balanced with affordability in mind , which is why we are committed to doing our part to continuously find ways to lower our costs and be more efficient in the way in which we work .
Speaker #6: And finally , before I turn things over to Brian on the results , a few comments on the company's portfolio optimization strategy . When I became CEO in March , I initiated a series of quantitative and qualitative screens of our portfolio , including value accretion , dilution , credit strength , and overall strategic fit .
Rod West: When I became CEO in March, I initiated a series of quantitative and qualitative screens of our portfolio, including value accretion, dilution, credit strength, and overall strategic fit. I heard the question that many of you were asking me in my first days, hours, and weeks in the role. With the benefit of that initial work now behind me, I am confident that our back-to-basics, pure-play regulated strategy we laid out in June is fundamentally sound. Continuing our focus on lowering our cost curve, improving operational performance, and stakeholder engagement is our best path to creating sustainable value, reducing risk, and growing our business. That being said, with a stable balance sheet and robust organic growth prospects within our existing portfolio, we are poised to be opportunistic should the situation arise.
Rod West: When I became CEO in March, I initiated a series of quantitative and qualitative screens of our portfolio, including value accretion, dilution, credit strength, and overall strategic fit. I heard the question that many of you were asking me in my first days, hours, and weeks in the role. With the benefit of that initial work now behind me, I am confident that our back-to-basics, pure-play regulated strategy we laid out in June is fundamentally sound. Continuing our focus on lowering our cost curve, improving operational performance, and stakeholder engagement is our best path to creating sustainable value, reducing risk, and growing our business. That being said, with a stable balance sheet and robust organic growth prospects within our existing portfolio, we are poised to be opportunistic should the situation arise.
Speaker #6: I heard the questions that many of you were asking me in my first days , hours , in weeks in the role with the benefit of that initial work .
Speaker #6: Now behind me , I am confident that our back to basics , pure play regulated strategy we laid out in June is fundamentally sound .
Speaker #6: Continuing our focus on lowering our cost curve , improving operational performance and stakeholder engagement is our best path to creating sustainable value , reducing risk and growing our business .
Speaker #6: That being said , with a stable balance sheet and robust organic growth prospects within our existing portfolio , we are poised to be opportunistic .
Speaker #6: Should the situation arise . And regarding those opportunistic situations , you should first expect that any potential opportunity will must be first value enhancing to our regulated , pure play strategy , whether it's through EPs accretion and or risk reduction .
Rod West: Regarding those opportunistic situations, you should first expect that any potential opportunity must be first value-enhancing to our regulated pure-play strategy, whether it's through EPS accretion or risk reduction. Secondly, you should expect that we would have and articulate clear lines of sight on transactability. Thirdly, it should not be a surprise to you, given the fact that we're turning this company's performance around or aim to. It should not unduly distract management's attention from our central strategy of turning around our financial performance and keeping our promise to you to be steady and predictable. That being said, Brian, I'll turn it over to you for the quarter results.
Rod West: Regarding those opportunistic situations, you should first expect that any potential opportunity must be first value-enhancing to our regulated pure-play strategy, whether it's through EPS accretion or risk reduction. Secondly, you should expect that we would have and articulate clear lines of sight on transactability. Thirdly, it should not be a surprise to you, given the fact that we're turning this company's performance around or aim to. It should not unduly distract management's attention from our central strategy of turning around our financial performance and keeping our promise to you to be steady and predictable. That being said, Brian, I'll turn it over to you for the quarter results.
Speaker #6: And secondly , you should expect that we would have in articulate , clear lines of sight on transact ability . And thirdly , it should not be a surprise to you , given the fact that we're turning this company's performance around or aim to it should not unduly distract management's attention from our central strategy of turning around our financial performance and keeping our promise to you to be steady and predictable .
Speaker #6: That being said , Brian , I'll turn it over to you for the quarter results .
Speaker #5: Thank you . Rod . As rod stated earlier , it was another positive quarter for our key financial metrics and our 2020 financial outlook remains unchanged .
Brian Chin: Thank you, Rod. As Rod stated earlier, it was another positive quarter for our key financial metrics, and our 2025 financial outlook remains unchanged. Q3 adjusted net earnings from continuing operations were $71.7 million, up approximately 10% from $64.9 million in 2024. Net earnings for the Regulated Services Group were up year-over-year, fueled by growth from the implementation of approved rates across several of the company's gas and water utilities, as well as slightly favorable weather compared to the prior year at the Empire Electric system. Lower operating and interest expenses also contributed positively to the quarter, with gains partially offset by higher income tax expense due to higher earnings before tax. Our expectation of an effective tax rate for the year in the mid to low 20% range has not changed.
Brian Chin: Thank you, Rod. As Rod stated earlier, it was another positive quarter for our key financial metrics, and our 2025 financial outlook remains unchanged. Q3 adjusted net earnings from continuing operations were $71.7 million, up approximately 10% from $64.9 million in 2024. Net earnings for the Regulated Services Group were up year-over-year, fueled by growth from the implementation of approved rates across several of the company's gas and water utilities, as well as slightly favorable weather compared to the prior year at the Empire Electric system. Lower operating and interest expenses also contributed positively to the quarter, with gains partially offset by higher income tax expense due to higher earnings before tax. Our expectation of an effective tax rate for the year in the mid to low 20% range has not changed.
Speaker #5: Third quarter adjusted net earnings from continuing operations were 71.7 million , up approximately 10% from 64.9 million in 2020 for , net earnings for the regulated services group were up year over year , fueled by growth from the implementation of approved rates across several of the company's gas and water utilities , as well as slightly favorable weather compared to the prior year at the Empire Electric System .
Speaker #5: Lower operating and interest expenses also contributed positively to the quarter , with gains partially offset by higher income tax expense due to higher earnings before tax .
Speaker #5: Our expectation of an effective tax rate for the year in the mid to low 20% range has not changed . Net earnings for the hydro group were essentially flat for the quarter and for the corporate group , a decrease of 14.7 million was primarily related to the removal of dividends related to the company's investment in atlantica , which was sold in the fourth quarter of 2020 for partially offset by lower interest expense of 8.9 million .
Brian Chin: Net earnings for the Hydro Group were essentially flat for the quarter. For the Corporate Group, a decrease of $14.7 million was primarily related to the removal of dividends related to the company's investment in Atlantica, which was sold in Q4 2024, partially offset by lower interest expense of $8.9 million. Moving to our EPS walk, Q3 adjusted net earnings per share were $0.09, up 13% from last year's Q3 2024 adjusted net earnings per share of $0.08. Positive drivers for the quarter included $0.02 driven by stronger operational performance from approved rate adjustments and favorable weather compared to last year. Another $0.01 related to lower operating expenses and a $0.01 one-time gain from the EnergyNorth depreciation deferral.
Brian Chin: Net earnings for the Hydro Group were essentially flat for the quarter. For the Corporate Group, a decrease of $14.7 million was primarily related to the removal of dividends related to the company's investment in Atlantica, which was sold in Q4 2024, partially offset by lower interest expense of $8.9 million. Moving to our EPS walk, Q3 adjusted net earnings per share were $0.09, up 13% from last year's Q3 2024 adjusted net earnings per share of $0.08. Positive drivers for the quarter included $0.02 driven by stronger operational performance from approved rate adjustments and favorable weather compared to last year. Another $0.01 related to lower operating expenses and a $0.01 one-time gain from the EnergyNorth depreciation deferral.
Speaker #5: Moving to our EPs walk , Q3 adjusted net earnings per share were $0.09 , up 13% from last year's Q3 2024 adjusted net earnings per share of $0.08 , positive drivers for the quarter included $0.02 , driven by stronger operational performance from approved rate adjustments and favorable weather compared to last year .
Speaker #5: Another penny related to lower operating expenses and a $0.01 one-time gain from the Energy North depreciation deferral. We were down a penny due to the inclusion of a benefit in Q3 2024 of a New York Water retroactive payment that did not repeat in 2025.
Brian Chin: We were down $0.01 due to the inclusion of a benefit in Q3 2024 of a New York Water retroactive payment that did not repeat in 2025. Additionally, we benefited by $0.02 from lower interest expense from deleveraging, which was more than offset by the elimination of Atlantica dividends of $0.03, and then finally a negative $0.01 of unfavorable taxes. Now back to Rod for his closing remarks.
Brian Chin: We were down $0.01 due to the inclusion of a benefit in Q3 2024 of a New York Water retroactive payment that did not repeat in 2025. Additionally, we benefited by $0.02 from lower interest expense from deleveraging, which was more than offset by the elimination of Atlantica dividends of $0.03, and then finally a negative $0.01 of unfavorable taxes. Now back to Rod for his closing remarks.
Speaker #5: Additionally , we benefited by $0.02 from lower interest expense from deleveraging , which was more than offset by the elimination of atlantica dividends of $0.03 .
Speaker #5: And then finally a negative penny of unfavorable taxes . And now back to rod for his closing remarks .
Speaker #6: Thanks , Brian . And to close , this was another quarter of quiet but steady , thoughtful execution as we continue our way forward , our focus remains on creating sustainable , long term value for our stakeholders and continuing to effectively serve our customers and communities .
Rod West: Thanks, Brian. To close, this was another quarter of quiet but steady, thoughtful execution. As we continue our way forward, our focus remains on creating sustainable long-term value for our stakeholders and continuing to effectively serve our customers and communities. We're looking forward to seeing many of you at EEI in the coming days. Thanks again for your time and continued support, and we are happy to take your questions. Back to you, operator.
Rod West: Thanks, Brian. To close, this was another quarter of quiet but steady, thoughtful execution. As we continue our way forward, our focus remains on creating sustainable long-term value for our stakeholders and continuing to effectively serve our customers and communities. We're looking forward to seeing many of you at EEI in the coming days. Thanks again for your time and continued support, and we are happy to take your questions. Back to you, operator.
Speaker #6: We're looking forward to seeing many of you at EEI in the coming days . Thanks again for your time and continued support and we are happy to take your questions back to you .
Speaker #6: Operator .
Speaker #4: Thank you . If you'd like to , if you have a question , please press Star one on your telephone keypad . To withdraw your question , simply press star one again .
Operator: Thank you. If you have a question, please press star one on your telephone keypad. To withdraw your question, simply press star one again. We'll just take a brief moment to compile the Q&A roster. Your first question comes from the line of Baltej Sidhu from National Bank Financial. Your line is live.
Operator: Thank you. If you have a question, please press star one on your telephone keypad. To withdraw your question, simply press star one again. We'll just take a brief moment to compile the Q&A roster. Your first question comes from the line of Baltej Sidhu from National Bank Financial. Your line is live.
Speaker #4: We'll just take a brief moment to compile the Q&A roster . Your first question comes from the line of Sidhu from National Bank of Canada .
Speaker #4: Your line is live .
Speaker #7: Hey , good morning and congratulations on the strong quarter . Just looking at the opex improvement , could you share any color as to what were the main drivers of this ?
Baltej Sidhu: Hey, good morning, congratulations on a strong quarter. Just looking at the OpEx improvement, could you share any color as to what were the main drivers of this and if it's sustainable? Looking in the MD&A, you had highlighted favorable timing as a factor.
Baltej Sidhu ]: Hey, good morning, congratulations on a strong quarter. Just looking at the OpEx improvement, could you share any color as to what were the main drivers of this and if it's sustainable? Looking in the MD&A, you had highlighted favorable timing as a factor.
Speaker #7: And if it's sustainable? Looking at the MDA, you had highlighted a favorable timing as a factor.
Speaker #5: Yeah . Thanks , voltage . So as you know , we have been continuing to work on improving our cost discipline . You'll notice that we have taken cost cut , cost cutting measures as part of our ongoing strategy of improving value to our customers and stakeholders .
Brian Chin: Yeah. Thanks, Baltej. As you know, we have been continuing to work on improving our cost discipline. You'll notice that we have taken cost-cutting measures as part of our ongoing strategy of improving value to our customers and stakeholders. We do say in the MD&A, I'm glad you pointed it out, that we do expect a little bit of reversal on OpEx timing to happen in Q4. That's part of the reason why our OpEx remains unchanged. In terms of specific drivers, it's across the board. I wouldn't point to any one particular thing, Baltej. It's a myriad of improvements in efficiency and discipline across the board. Do be prepared for a little bit of reversal of that in Q4. Broadly speaking, we're pleased with the trajectory that we've been making.
Brian Chin: Yeah. Thanks, Baltej. As you know, we have been continuing to work on improving our cost discipline. You'll notice that we have taken cost-cutting measures as part of our ongoing strategy of improving value to our customers and stakeholders. We do say in the MD&A, I'm glad you pointed it out, that we do expect a little bit of reversal on OpEx timing to happen in Q4. That's part of the reason why our OpEx remains unchanged. In terms of specific drivers, it's across the board. I wouldn't point to any one particular thing, Baltej. It's a myriad of improvements in efficiency and discipline across the board. Do be prepared for a little bit of reversal of that in Q4. Broadly speaking, we're pleased with the trajectory that we've been making.
Speaker #5: We do say in the
Speaker #5: I'm glad you Baltag pointed it out that we do expect a little bit of reversal on opex timing to happen in Q4 , and that's part of the reason why our .
Speaker #8: Outlook .
Speaker #5: Remains unchanged in terms of specific drivers . It's across the board . I wouldn't point to any one particular thing . Voltage . It's a myriad of improvements in efficiency and discipline across the board .
Speaker #5: So do be prepared for a little bit of reversal of that in Q4 . But broadly speaking , we're pleased with the trajectory that we've been making .
Speaker #7: Great , thanks . And just another one from me . If you can provide some color on if there's been any incremental conversations with data center players and or if you expect any large size projects that would or could meaningfully contribute to your system or rate base .
[Analyst] (Company Unknown): Great. Thanks. Just another one for me. If you can provide some color on if there's been any incremental conversations with data center players and/or if you expect any large-sized projects that would or could meaningfully contribute to your system or rate base?
Baltej Sidhu ]: Great. Thanks. Just another one for me. If you can provide some color on if there's been any incremental conversations with data center players and/or if you expect any large-sized projects that would or could meaningfully contribute to your system or rate base?
Speaker #6: Yeah , we wouldn't be talking about any any conversations with customers unless they were aligned with with us disclosing those those conversations . I will say that our focus is on creating the conditions precedent to serving a multitude of customers , especially increasing transmission capacity in in southern Missouri , which we've already disclosed that we intend to do , and certainly looking at at stabilizing our generation portfolio in the region as well .
Rod West: Yeah. We wouldn't be talking about any conversations with customers unless they were aligned with us disclosing those conversations. I will say that our focus is on creating the conditions precedent to serving a multitude of customers, especially increasing transmission capacity in Southern Missouri, which we've already disclosed that we intend to do, and certainly looking at stabilizing our generation portfolio in the region as well. That's about all we'll say.
Rod West: Yeah. We wouldn't be talking about any conversations with customers unless they were aligned with us disclosing those conversations. I will say that our focus is on creating the conditions precedent to serving a multitude of customers, especially increasing transmission capacity in Southern Missouri, which we've already disclosed that we intend to do, and certainly looking at stabilizing our generation portfolio in the region as well. That's about all we'll say.
Speaker #6: And that's about all we'll we'll say .
Speaker #7: Great , thanks for the color . I'll leave it there .
[Analyst] (Company Unknown): Great. Thanks for the color. I'll leave it there.
Baltej Sidhu ]: Great. Thanks for the color. I'll leave it there.
Speaker #4: Your next question comes from the line of Nelson Ng from RBC Capital Markets . Your line is live .
Operator: Your next question comes from the line of Nelson Ng from RBC Capital Markets. Your line is live.
Operator: Your next question comes from the line of Nelson Ng from RBC Capital Markets. Your line is live.
Speaker #9: Great . Thanks . Just a quick follow up on the operating costs . So I think out of the 9 million of sorry , out of the 11 million of cost reductions we saw in Q3 , 9 million was due to timing .
Nelson Ng: Great. Thanks. Just a quick follow-up on the operating costs. I think out of the $11 million of cost reductions we saw in Q3, $9 million was due to timing. Brian, should we expect to see the $9 million all get pushed into Q4?
Nelson Ng: Great. Thanks. Just a quick follow-up on the operating costs. I think out of the $11 million of cost reductions we saw in Q3, $9 million was due to timing. Brian, should we expect to see the $9 million all get pushed into Q4?
Speaker #9: So our Brian were should we expect to see the $9 million get pushed into Q4 ?
Speaker #5: Nelson I think that the timing aspect for Q4 is going to be is going to be an item that that does crop up .
Brian Chin: Nelson, I think, that the timing aspect for Q4 is going to be an item that does crop up. Is it gonna come out exactly at nine? You know, we'll see what happens as we continue to progress through Q4, but the order of magnitude, I think, is correct.
Brian Chin: Nelson, I think, that the timing aspect for Q4 is going to be an item that does crop up. Is it gonna come out exactly at nine? You know, we'll see what happens as we continue to progress through Q4, but the order of magnitude, I think, is correct.
Speaker #5: Is it going to come out exactly at nine , you know , we'll see what happens as we continue to progress through Q4 .
Speaker #5: But the order of magnitude , I think , is correct .
Speaker #9: Okay . Thanks . And then also in the quarter , I think restructuring costs were about 9.6 million for the quarter . And I think 22 million year to date .
Nelson Ng: Okay, thanks. Also in the quarter, I think restructuring costs were about $9.6 million for the quarter and I think $22 million year-to-date. Can you just talk about when you expect to see restructuring costs roll, like, gradually roll off?
Nelson Ng: Okay, thanks. Also in the quarter, I think restructuring costs were about $9.6 million for the quarter and I think $22 million year-to-date. Can you just talk about when you expect to see restructuring costs roll, like, gradually roll off?
Speaker #9: Can you just talk about when you expect to see restructuring costs roll , like gradually roll off ?
Speaker #5: What I'd say is we're in the early innings of our restructuring efforts . Still , obviously , given the history of the company , we believe we have a lot of opportunities to provide value across our our cost curve .
Brian Chin: What I'd say is, we're in the early innings of our restructuring efforts still. Obviously, given the history of the company, we believe we have a lot of opportunities to provide value across our, our cost curve. Stay tuned for more. Early innings is how we would describe it here.
Brian Chin: What I'd say is, we're in the early innings of our restructuring efforts still. Obviously, given the history of the company, we believe we have a lot of opportunities to provide value across our, our cost curve. Stay tuned for more. Early innings is how we would describe it here.
Speaker #5: And so stay tuned for more . But early innings is how we would describe it here .
Speaker #9: Okay . So this could be a multiyear process . .
Nelson Ng: Okay, this could be a multi-year process?
Nelson Ng: Okay, this could be a multi-year process?
Brian Chin: Early innings, Nelson, is how I would phrase it.
Speaker #5: Early innings Nelson is how I would phrase it .
Brian Chin: Early innings, Nelson, is how I would phrase it.
Speaker #9: Great . Okay . Thanks , Brian . I'll get back to you .
Nelson Ng: Great. Okay. Thanks, Brian. I'll get back to you.
Nelson Ng: Great. Okay. Thanks, Brian. I'll get back to you.
Speaker #4: Your next question comes from the line of Rob Hope from Scotiabank . Your line is live .
Operator: Your next question comes from the line of Rob Hope from Scotiabank. Your line is live.
Operator: Your next question comes from the line of Rob Hope from Scotiabank. Your line is live.
Rob Hope: Morning, everyone. As part of the portfolio optimization review, did you take a look at the domicile of the company, just given the fact that the majority is now in the US?
Speaker #10: Morning , everyone . As part of the portfolio optimization review , did you take a look at the domicile of the company , just given the fact that the majority is now in the US ?
Rob Hope: Morning, everyone. As part of the portfolio optimization review, did you take a look at the domicile of the company, just given the fact that the majority is now in the US?
Speaker #6: No . No question about it . You know , I got those questions . As you know , and and you guys were part of the , the , the Q from March on about the domicile question .
Rod West: No, no question about it. You know, I got those questions, as you know, and you guys were part of the queue from March on about the domicile question. It is an active conversation and consideration as we think about providing sustainable value. The question for us, recognizing that we would need to get the support of our existing shareholder base, is how does that play out? While we have not made any determinations, I owe it to you and to my board to do the due diligence to answer those questions. That work and that analysis is in flight, and that's all I can say. I do expect that at some point we'll be in a position to opine as to whether it's something we pursue or not.
Rod West: No, no question about it. You know, I got those questions, as you know, and you guys were part of the queue from March on about the domicile question. It is an active conversation and consideration as we think about providing sustainable value. The question for us, recognizing that we would need to get the support of our existing shareholder base, is how does that play out? While we have not made any determinations, I owe it to you and to my board to do the due diligence to answer those questions. That work and that analysis is in flight, and that's all I can say. I do expect that at some point we'll be in a position to opine as to whether it's something we pursue or not.
Speaker #6: It is an active conversation in consideration as we think about providing sustainable value . The question for us , recognizing that we would need to get the support of of our existing shareholder base , is how does how does that play out ?
Speaker #6: And while we have not made any determinations , I owe it to you and to my board to do the due diligence to answer those questions that work and that analysis is in flight .
Speaker #6: And that's all I can say . I do expect that at some point we'll be in a position to to opine as to whether it's something we pursue or not .
Speaker #10: All right . Appreciate that . And then maybe just moving over to the regulatory front are the settlements at the various utilities kind of better or worse than you expecting in your financial update in June ?
Rob Hope: All right. Appreciate that. Maybe just moving over to the regulatory front. Are the settlements at the various utilities kind of better or worse than you were expecting in your financial update in June? You know, more broadly, you know, on the next go-around for these regulatory filings, how would you as the new management team do things differently?
Rob Hope: All right. Appreciate that. Maybe just moving over to the regulatory front. Are the settlements at the various utilities kind of better or worse than you were expecting in your financial update in June? You know, more broadly, you know, on the next go-around for these regulatory filings, how would you as the new management team do things differently?
Speaker #10: And , you know , more broadly , you know , on the next go around for these regulatory filings , how would you as the new management team , do things differently ?
Speaker #6: Well , I'll , I'll simply say in our outlook that we we , we laid out for you in June , we made certain assumptions around the reasonableness of our regulatory outcomes in the in the litany of , of rate cases .
Rod West: Well, I'll simply say in our outlooks that we laid out for you in June, we made certain assumptions around the reasonableness of our regulatory outcomes in the litany of rate cases. I'll simply say that as I alluded to in my opening remarks, everything is very much in flight. I, you know, I won't comment on whether or not where we are in our various settlement postures is above or below expectations, but our expectation around reasonable outcomes, it remains as reflected in our outlooks.
Rod West: Well, I'll simply say in our outlooks that we laid out for you in June, we made certain assumptions around the reasonableness of our regulatory outcomes in the litany of rate cases. I'll simply say that as I alluded to in my opening remarks, everything is very much in flight. I, you know, I won't comment on whether or not where we are in our various settlement postures is above or below expectations, but our expectation around reasonable outcomes, it remains as reflected in our outlooks.
Speaker #6: And I'll simply say that , that as I alluded to in my opening remarks , everything is is very much in flight . So I , you know , I won't comment on whether or not where we are in our various settlement postures is above or below expectations , but our expectation around reasonable outcomes , it remains as reflected in our outlooks in terms of what we are due are doing differently and what our existing .
Rod West: In terms of what we are doing differently and what, our existing and, certainly with Rob's arrival, our future management team would be doing differently, we'd be spending More time as we've sought to accelerate here, engage with our stakeholders long before we put pen to paper on a regulatory filing. You've heard me say this before, but it bears repeating, that our objective is that by the time we actually make a filing, for any rate adjustment mechanism tweak or legislative change, that we have reduced the number of contested issues to as few as humanly possible before we make the filing to give our regulators a lot better air cover in both assessing and deciding on regulatory outcomes.
Rod West: In terms of what we are doing differently and what, our existing and, certainly with Rob's arrival, our future management team would be doing differently, we'd be spending More time as we've sought to accelerate here, engage with our stakeholders long before we put pen to paper on a regulatory filing. You've heard me say this before, but it bears repeating, that our objective is that by the time we actually make a filing, for any rate adjustment mechanism tweak or legislative change, that we have reduced the number of contested issues to as few as humanly possible before we make the filing to give our regulators a lot better air cover in both assessing and deciding on regulatory outcomes.
Speaker #6: And certainly with Rob's arrival , our future management team would be doing differently . We'd be spending more , more time as as we've sought to accelerate here , engage with our stakeholders long before we put pen to paper on a regulatory filing .
Speaker #6: And you've heard me say this before , but it bears repeating that our objective is that by the time we actually make a filing for any rate adjustment mechanism .
Speaker #6: Tweak or legislative change that we have reduced the number of contested issues to as few as as humanly possible before we we make the filing to give our regulators a lot better air cover in in both assessing and and deciding on regulatory outcomes .
Speaker #6: And that's that's just more more work beforehand that really efficient and and candidly premium utilities . That's what they do . And we expect to to Mira the attributes of those highly valued pure play utilities .
Rod West: That's just more work beforehand, that really efficient and candidly premium utilities, that's what they do, and we expect to mirror the attributes of those highly valued pure-play utilities.
Rod West: That's just more work beforehand, that really efficient and candidly premium utilities, that's what they do, and we expect to mirror the attributes of those highly valued pure-play utilities.
Speaker #10: That's great . Thank you .
Nelson Ng: That's great. Thank you.
Nelson Ng: That's great. Thank you.
Speaker #4: Your next question comes from the line of Mark Jarvi from CIBC Capital Markets . Your line is live .
Operator: Your next question comes from the line of Mark Jarvi from CIBC Capital Markets. Your line is live.
Operator: Your next question comes from the line of Mark Jarvi from CIBC Capital Markets. Your line is live.
Speaker #11: Yeah . Thanks everyone . Just on the activities at Empire , they had the Non-unanimous settlement , OPC hasn't signed off yet . Are you in an ability to negotiate with them and do a revised , sort of more fulsome settlement in parallel to the public hearings that were ongoing ?
Mark Jarvi: Yeah. Thanks. Good morning, everyone. Just on the activities at Empire, you had the non-unanimous settlement. OPC hasn't signed off yet. Are you in an ability to negotiate with them and do a revised, sort of more fulsome settlement, in parallel to the public hearings that are ongoing?
Mark Jarvi: Yeah. Thanks. Good morning, everyone. Just on the activities at Empire, you had the non-unanimous settlement. OPC hasn't signed off yet. Are you in an ability to negotiate with them and do a revised, sort of more fulsome settlement, in parallel to the public hearings that are ongoing?
Speaker #6: We're going to always be open to to resolving disputes between every , any and every stakeholder . I'm not singling out OPC as I don't want to get ahead of of any of the processes in Missouri .
Rod West: We're gonna always be open to resolving disputes between any and every stakeholder. I'm not singling out OPC, as I don't wanna get ahead of any of the processes in Missouri. The short answer is, our objective is to get the support of the commission by bringing as many of the stakeholders along in resolving disputes. OPC is an important stakeholder, but it's the commission at the end of the day who will call balls and strikes. We're gonna do our best to bring as many folks along as we can.
Rod West: We're gonna always be open to resolving disputes between any and every stakeholder. I'm not singling out OPC, as I don't wanna get ahead of any of the processes in Missouri. The short answer is, our objective is to get the support of the commission by bringing as many of the stakeholders along in resolving disputes. OPC is an important stakeholder, but it's the commission at the end of the day who will call balls and strikes. We're gonna do our best to bring as many folks along as we can.
Speaker #6: But the short answer is our objective is to get the support of the Commission by bringing as many of the stakeholders along in in resolving disputes .
Speaker #6: So OPC is an important stakeholder, but it's the Commission at the end of the day who will call balls and strikes.
Speaker #6: And we're going to do our best to to bring as many folks along as we can .
Speaker #11: I'm also curious how you guys think about updating the market in terms of the journey on the cost cutting and navigating these rate cases .
Mark Jarvi: I'm also curious how you guys think about updating the market in terms of the journey on the cost-cutting and navigating these rate cases. If you had sort of final decisions on CalPeco and Empire at some point in, you know, earlier 2026, and you've seen some progress on the cost reductions, would there be a view to update potentially 26 and 27 guidance at some point early in or sort of midyear 2026?
Mark Jarvi: I'm also curious how you guys think about updating the market in terms of the journey on the cost-cutting and navigating these rate cases. If you had sort of final decisions on CalPeco and Empire at some point in, you know, earlier 2026, and you've seen some progress on the cost reductions, would there be a view to update potentially 26 and 27 guidance at some point early in or sort of midyear 2026?
Speaker #11: If you had sort of final decisions on Calpico and Empire at some point in earlier 2026, and you've seen some progress on the cost reductions, would there be a view to update potentially 2026 and 2027 guidance at some point early in or sort of mid-year 2026?
Speaker #6: Yeah , it's a great it's a great question . And I think it also aligns as I'm as I look out at the calendar with the arrival of our new CFO in , in January , you know , I certainly would want , you know , if all things remained equal , not just with the timing of the various rate case developments .
Rod West: Yeah, it's a great question, and I think it also aligns as I look out at the calendar, with the arrival of our new CFO in January. You know, I certainly would want, you know, if all things remained equal, not just with the timing of the various rate case developments, I'd want my new CFO to come in and weigh in, because he, along with me, would own the path forward. You know, an update, if we thought that there was any need to disclose a material change in our outlooks, you know, I'd give him a little bit of grace in the early part of next year.
Rod West: Yeah, it's a great question, and I think it also aligns as I look out at the calendar, with the arrival of our new CFO in January. You know, I certainly would want, you know, if all things remained equal, not just with the timing of the various rate case developments, I'd want my new CFO to come in and weigh in, because he, along with me, would own the path forward. You know, an update, if we thought that there was any need to disclose a material change in our outlooks, you know, I'd give him a little bit of grace in the early part of next year.
Speaker #6: I'd want my CFO to to come in and weigh in . Because he , along with me , would , would , would own the path forward .
Speaker #6: So , you know , an update if it was if we thought that there was any , any need for to disclose the material change in our outlooks .
Speaker #6: You know , I'd give him I'd give him a little bit of grace in the early part of next year . But I but I Foundation is is sound in my short answer is I I'd always update if I thought there was there was material change but the arrival of the CFO gives us a chance to reflect and have fresh eyes on it as well .
Rod West: Our foundation is sound, and my short answer is I'd always update if I thought there was material change. The arrival of the CFO gives us a chance to reflect and have fresh eyes on it as well. Your assumptions on timing, I think are pretty sound.
Rod West: Our foundation is sound, and my short answer is I'd always update if I thought there was material change. The arrival of the CFO gives us a chance to reflect and have fresh eyes on it as well. Your assumptions on timing, I think are pretty sound.
Speaker #6: So the your assumptions on timing , I think are are pretty sound .
Speaker #11: Okay . It makes sense . And then just Brian , I know you mentioned the reversal in Q4 of some operating costs , but just as it stands today , now , would you be tracking above the 2025 guidance on EPs ?
Mark Jarvi: Okay. Makes sense. Just, Brian, I know you mentioned the reversal in Q4, some operating costs, but just as it stands today now, would you be tracking above the 2025 guidance on EPS?
Mark Jarvi: Okay. Makes sense. Just, Brian, I know you mentioned the reversal in Q4, some operating costs, but just as it stands today now, would you be tracking above the 2025 guidance on EPS?
Brian Chin: No, our guidance is our guidance. You know, we're not gonna make any comment about how we're thinking about things relative to that guidance.
Speaker #5: No . Our guidance is our guidance . So , you know , we're not going to make any comment about how we're thinking about things relative to that guidance .
Brian Chin: No, our guidance is our guidance. You know, we're not gonna make any comment about how we're thinking about things relative to that guidance.
Speaker #11: All right . Head to try okay . Thanks for the time , everyone .
Mark Jarvi: All right. Had to try. Okay, thanks for the time, everyone.
Mark Jarvi: All right. Had to try. Okay, thanks for the time, everyone.
Speaker #5: Good attempt .
Brian Chin: Good attempt.
Brian Chin: Good attempt.
Operator: Your final question comes from the line of John Mould from TD Cowen. Your line is...
Operator: Your final question comes from the line of John Mould from TD Cowen. Your line is...
Speaker #4: Your final question comes from the line of Jon Molde from TD Cowan . Your line .
Speaker #12: Hi . Good morning everybody . Maybe just going back to the portfolio optimization aspect and just wondering if you can elaborate a little bit on the on the risk reduction commentary .
John Mould: Hi. Good morning, everybody.
John Mould: Hi. Good morning, everybody.
Rod West: Morning.
Rod West: Morning.
John Mould: Maybe just going back to the portfolio optimization aspect. I'm just wondering if you can elaborate a little bit on the on the risk reduction commentary. Is that chiefly, you know, a comment around utility or state-specific regulatory risk, or are there other aspects of the portfolio optimization process where you see risk reduction opportunities as, you know?
John Mould: Maybe just going back to the portfolio optimization aspect. I'm just wondering if you can elaborate a little bit on the on the risk reduction commentary. Is that chiefly, you know, a comment around utility or state-specific regulatory risk, or are there other aspects of the portfolio optimization process where you see risk reduction opportunities as, you know?
Speaker #12: Is that chiefly , you know , a comment around utility or state specific regulatory risk or are there other aspects of the portfolio optimization process where you see risk reduction opportunities as enhanced , potentially .
Rod West: No. Great, great question. The short answer is all of the above. It's, you know, it's risk, period. Anything that would reflect a risk to our ability to, you know, to achieve steady, predictable outcomes for the long term, you know, would be a consideration. I don't mean to point to any specific one, but in the same way that we know, you know, doing the math on whether a specific, you know, transaction would be EPS accretive, the remainder of the considerations that would drive portfolio assessment, value assessment, would be just how we articulate, identify, and mitigate risk. I appreciate the opportunity to be explicit on that. It's the generic enterprise risk to value.
Rod West: No. Great, great question. The short answer is all of the above. It's, you know, it's risk, period. Anything that would reflect a risk to our ability to, you know, to achieve steady, predictable outcomes for the long term, you know, would be a consideration. I don't mean to point to any specific one, but in the same way that we know, you know, doing the math on whether a specific, you know, transaction would be EPS accretive, the remainder of the considerations that would drive portfolio assessment, value assessment, would be just how we articulate, identify, and mitigate risk. I appreciate the opportunity to be explicit on that. It's the generic enterprise risk to value.
Speaker #6: Great , great question . The short answer is all of the above . It's you know , it's risk period . So so anything that would that would reflect a risk to our ability to , you know to achieve a steady predictable outcomes for the long term .
Speaker #6: You know , would be a consideration . So I don't mean to to point to any specific one . But in the same way that I , that we know , you know , doing the math on whether a specific , you know , transaction would be EPs accretive , the remainder of the the considerations that would drive portfolio assessment value assessment would be just how we articulate , identify and mitigate risk .
Speaker #6: So I , I appreciate the opportunity to be explicit on that . It's a it's the generic enterprise risk to value .
Speaker #12: Okay . Thanks for that additional detail . And then maybe just one more on shear customer and and you know , billing and data systems .
John Mould: Okay. Thanks for that additional detail. Then maybe just one more on just your customer and, you know, billing and data systems. You know, I appreciate the challenges that we've talked about on previous calls and pretty backward-looking at this point. Could you just give us a sense of how that system is operating broadly across your utility footprint at this point?
John Mould: Okay. Thanks for that additional detail. Then maybe just one more on just your customer and, you know, billing and data systems. You know, I appreciate the challenges that we've talked about on previous calls and pretty backward-looking at this point. Could you just give us a sense of how that system is operating broadly across your utility footprint at this point?
Speaker #12: You know I appreciate the challenges that we've talked about in previous calls and pretty backward looking at this point . But could you just give us a sense of how that system is operating broadly across your utility footprint at this point ?
Speaker #6: Yeah , yeah , I am in the midst of all the noise from the customer disruptions with the billing issues we've had . I'm encouraged with the the progress that we have .
Rod West: Yeah. Yeah. I am in the midst of all the noise from the customer disruptions with the billing issues we've had. I'm encouraged with the progress that we have made. You know, when we brought Amy Walt on as Chief Customer Officer, it was her experience, you know, around SAP deployment and end-to-end customer assistance that gave us confidence that there was a path forward for us to create different outcomes for customers.
Rod West: Yeah. Yeah. I am in the midst of all the noise from the customer disruptions with the billing issues we've had. I'm encouraged with the progress that we have made. You know, when we brought Amy Walt on as Chief Customer Officer, it was her experience, you know, around SAP deployment and end-to-end customer assistance that gave us confidence that there was a path forward for us to create different outcomes for customers.
Speaker #6: We have made , you know , when we brought Amy Walt on as chief customer officer , it was her experience . You know , around SAP deployment and end to end customer assistance that gave us confidence that there was a path forward for us to create different outcomes for customers .
Speaker #6: We're well on our way to doing that , which is why I was explicit in intentional in recognizing the guidance and feedback we got from Missouri , who themselves , you know , want to see better customer outcomes and are and are really focusing us on the metrics and milestones that that not to be trite , the show me state wants us to show them how how we are improving the customer outcomes , which we know we are , but how do we know that we're doing it in a way that is sustainable ?
Rod West: We're well on our way to doing that, which is why I was explicit and intentional in recognizing the guidance and feedback we got from Missouri, who themselves, you know, want to see better customer outcomes and are really focusing us on the metrics and milestones that not to be trite, the Show Me State wants us to show them how we are improving the customer outcomes, which we know we are, but how do we know that we're doing it in a way that is sustainable? I am really encouraged with the progress we're making internally and the fact that we have an opportunity in Missouri to show how the improvements we made are gonna be sustainable. We're making progress.
Rod West: We're well on our way to doing that, which is why I was explicit and intentional in recognizing the guidance and feedback we got from Missouri, who themselves, you know, want to see better customer outcomes and are really focusing us on the metrics and milestones that not to be trite, the Show Me State wants us to show them how we are improving the customer outcomes, which we know we are, but how do we know that we're doing it in a way that is sustainable? I am really encouraged with the progress we're making internally and the fact that we have an opportunity in Missouri to show how the improvements we made are gonna be sustainable. We're making progress.
Speaker #6: And I am really encouraged by the progress we're making internally and the fact that we have an opportunity in Missouri to show how the improvements we made are going to be sustainable.
Speaker #6: So we're we're making progress , got a lot of work to do , but we are making progress .
Rod West: Got a lot of work to do, but we are making progress.
Rod West: Got a lot of work to do, but we are making progress.
Speaker #12: Okay . Thanks very much for all that detail . I'll get back in the queue .
[Analyst] (Company Unknown): Okay. Thanks very much for all that detail. I'll get back in the queue.
John Mould: Okay. Thanks very much for all that detail. I'll get back in the queue.
Speaker #4: There are no further questions at this time. I'd like to turn the call over to Mr. Rod West. Please go ahead.
Operator: There are no further questions at this time. I'd like to turn the call over to Mr. Rod West. Please go ahead.
Operator: There are no further questions at this time. I'd like to turn the call over to Mr. Rod West. Please go ahead.
Speaker #6: Well , everyone , we are days away from EEI , so I thank you for your for your time and attention to our story and we look forward to double clicking face to face .
Rod West: Well, everyone, we are days away from EEI. I thank you for your time and attention to our story. We look forward to double-clicking face-to-face. Safe travels to everyone. Have a great weekend.
Rod West: Well, everyone, we are days away from EEI. I thank you for your time and attention to our story. We look forward to double-clicking face-to-face. Safe travels to everyone. Have a great weekend.
Speaker #6: Safe travels to everyone . Have a great weekend .
Operator: This concludes today's conference call. You may disconnect.
Operator: This concludes today's conference call. You may disconnect.