Rogers Q4 2025 Rogers Communications Inc Earnings Call | AllMind AI Earnings | AllMind AI
Q4 2025 Rogers Communications Inc Earnings Call
Speaker #1: Thank
Speaker #1: Thank you for standing by. This is the conference operator. Welcome to the Rogers Communications Inc. fourth quarter 2025 results conference call. As a reminder, all participants are in listen-only mode, and the conference is being recorded.
Speaker #1: Following the presentation, we'll conduct a question-and-answer session. To join the question queue, you may press star then one on your telephone keypad.
Speaker #1: Should you need assistance during the conference call, you may reach an operator by pressing star then zero. I would now like to turn the conference over to Paul Carpino, Vice President of Investor Relations with Rogers Communications.
Speaker #1: Please go ahead, Mr. Carpino.
Paul Carpino: Thank you, Gaylene, and good morning, everyone, and thank you for joining us. Today, I'm here with our President and Chief Executive Officer, Tony Staffieri, and our Chief Financial Officer, Glenn Brandt. Today's discussion will include estimates and other forward-looking information from which our actual results could differ. Please review the cautionary language in today's earnings report and our 2024 annual report regarding the various factors, assumptions, and risks that could cause our actual results to differ. With that, let me turn the call over to Tony.
Speaker #2: Thank you, Gailene and good morning, everyone. And thank you for joining us. Today I'm here with our President and Chief Executive Officer, Tony Staffieri, and our Chief Financial Officer, Glenn Brandt.
Speaker #2: Today's discussion will include estimates and other forward-looking information from which our actual results could differ. Please review the cautionary language in today's earnings report and our 2024 annual report regarding the various factors assumptions and risks that could cause our actual results to differ.
Operator: Today's discussion will include estimates and other forward-looking information from which our actual results could differ. Please review the cautionary language in today's earnings report and our 2024 annual report regarding the various factors, assumptions, and risks that could cause our actual results to differ. With that, let me turn the call over to Tony. Thank you, Paul, and good morning, everyone. I'm pleased to report that Rogers ended 2025 in Q4 with strong financial and operating results. We executed well in a highly competitive telecom environment. In 2025, we delivered industry-leading wireless and cable margins. We delivered industry-leading combined net new mobile phone and internet subscribers. We invested in and delivered strong growth in our core sports and media operations, highlighting the quality of our world-class assets as we pursue future monetization opportunities.
Speaker #2: With that, let me turn the call over to
Speaker #2: Tony. Thank you,
Tony Staffieri: Thank you, Paul, and good morning, everyone. I'm pleased to report that Rogers ended 2025 in Q4 with strong financial and operating results. We executed well in a highly competitive telecom environment. In 2025, we delivered industry-leading wireless and cable margins. We delivered industry-leading combined net new mobile phone and internet subscribers. We invested in and delivered strong growth in our core sports and media operations, highlighting the quality of our world-class assets as we pursue future monetization opportunities.
Speaker #3: Paul, and good morning, everyone. I'm pleased to report that Rogers ended 2025 in the fourth quarter with strong financial and operating results. We executed well, in a highly competitive, telecom environment.
Speaker #3: In 2025, we delivered industry-leading wireless and cable margins. We delivered industry-leading combined net new mobile phone and internet subscribers. We invested in and delivered strong growth in our core sports and media operations, highlighting the quality of our world-class assets as we pursue future monetization opportunities.
Speaker #3: We executed on our plan to return leverage back to pre-show levels, well ahead of our initial target. And importantly, we met or exceeded each of our 2025 guidance targets for growth, profitability, and capital efficiency.
Operator: We executed on our plan to return leverage back to pre-Shaw levels well ahead of our initial target. Importantly, we met or exceeded each of our 2025 guidance targets for growth, profitability, and capital efficiency. Our full year and fourth quarter results demonstrate our success in advancing a consistent and transparent long-term strategy. It's based on disciplined execution regardless of market conditions while maintaining an investment-grade balance sheet and investing for the future. In a low-growth environment, we are adjusting our cost structure, driving efficiency, and growing cash flow to deliver on the sustainable long-term value creation we are pursuing across our three pillars of growth. This includes continuing to lead with innovative first and transformative transactions. 2025 was a very significant, impactful year on this front.
We executed on our plan to return leverage back to pre-Shaw levels well ahead of our initial target. Importantly, we met or exceeded each of our 2025 guidance targets for growth, profitability, and capital efficiency. Our full year and fourth quarter results demonstrate our success in advancing a consistent and transparent long-term strategy. It's based on disciplined execution regardless of market conditions while maintaining an investment-grade balance sheet and investing for the future. In a low-growth environment, we are adjusting our cost structure, driving efficiency, and growing cash flow to deliver on the sustainable long-term value creation we are pursuing across our three pillars of growth. This includes continuing to lead with innovative first and transformative transactions. 2025 was a very significant, impactful year on this front.
Speaker #3: Our full year and fourth quarter results demonstrate our success in advancing a consistent and transparent long-term strategy. It's based on disciplined execution regardless of market conditions, while maintaining an investment-grade balance sheet and investing for the future.
Speaker #3: In a low-growth environment, we are adjusting our cost structure, driving efficiency, and growing cash flow to deliver on the sustainable, long-term value creation we are pursuing across our three pillars of growth.
Speaker #3: This includes continuing to lead with innovative firsts and transformative transactions. 2025 was a very significant, impactful year on this front. We closed on the acquisition of our controlling interest in MLSC to now hold a 75% interest in one of the world's premier sports and entertainment companies.
Operator: We closed on the acquisition of our controlling interest in MLSE to now hold a 75% interest in one of the world's premier sports and entertainment companies. We closed a CAD 7 billion equity investment transaction, demonstrating the confidence investors have in Rogers and our world-class assets. We launched Rogers Satellite, the first and only wireless carrier in Canada to offer satellite to mobile. We kicked off the new year with the launch of Screen Break, a new national program to help youth balance screen time. Let me now turn to our fourth quarter results. The wireless market remained highly competitive in a slower growth environment. Total mobile phone net additions were 39,000. Notably, during the holiday period, we opted for a disciplined balance approach while our competitors pushed on economic loading. We executed well in this environment.
We closed on the acquisition of our controlling interest in MLSE to now hold a 75% interest in one of the world's premier sports and entertainment companies. We closed a CAD 7 billion equity investment transaction, demonstrating the confidence investors have in Rogers and our world-class assets. We launched Rogers Satellite, the first and only wireless carrier in Canada to offer satellite to mobile. We kicked off the new year with the launch of Screen Break, a new national program to help youth balance screen time. Let me now turn to our fourth quarter results. The wireless market remained highly competitive in a slower growth environment. Total mobile phone net additions were 39,000. Notably, during the holiday period, we opted for a disciplined balance approach while our competitors pushed on economic loading. We executed well in this environment.
Speaker #3: We closed a $7 billion equity investment transaction, demonstrating the confidence investors have in Rogers and our world-class assets. We launched Rogers Satellite, the first and only wireless carrier in Canada to offer satellite to mobile.
Speaker #3: And we kicked off the new year with the launch of Screen Break, a new national program to help youth balance screen time. Let me now turn to our fourth quarter results.
Speaker #3: The wireless market remained highly competitive in a slower growth environment. Total mobile phone net additions were 39,000. Notably, during the holiday period, we opted for a disciplined, balanced approach while our competitors pushed on economic loading.
Speaker #3: We executed well in this environment. We improved post-paid churn again this quarter to 1.43%, down 10 basis points, and increased margin by 40 basis points to deliver an industry-leading margin of 67%.
Operator: We improved Postpaid churn again this quarter to 1.43%, down 10 basis points, and increased margin by 40 basis points to deliver an industry-leading margin of 67%. As the sector adjusts to the current low-growth environment, we continue to prioritize improving our fundamentals. We have demonstrated consistently that we will not lead or chase on economic loading. Instead, we are focused on delivering solid financials and balanced subscriber growth with the best value proposition. For example, Rogers Satellite. Canadians can stay connected in areas where traditional cellular coverage isn't available, starting with text messaging, text to 911, and now also includes data streaming for emails, popular apps that offer voice and video calling, apps that offer maps, and more. Rogers Satellite is now included in all our 5G Plus plans in places where Canadians need it most, namely Atlantic Canada.
We improved Postpaid churn again this quarter to 1.43%, down 10 basis points, and increased margin by 40 basis points to deliver an industry-leading margin of 67%. As the sector adjusts to the current low-growth environment, we continue to prioritize improving our fundamentals. We have demonstrated consistently that we will not lead or chase on economic loading. Instead, we are focused on delivering solid financials and balanced subscriber growth with the best value proposition. For example, Rogers Satellite. Canadians can stay connected in areas where traditional cellular coverage isn't available, starting with text messaging, text to 911, and now also includes data streaming for emails, popular apps that offer voice and video calling, apps that offer maps, and more. Rogers Satellite is now included in all our 5G Plus plans in places where Canadians need it most, namely Atlantic Canada.
Speaker #3: As the sector adjusts to the current low-growth environment, we continue to prioritize improving our fundamentals. We have demonstrated consistently that we will not lead or chase on economic loading, instead we are focused on delivering solid financials and balanced subscriber growth with the best value proposition.
Speaker #3: For example, Rogers Satellite: Canadians can stay connected in areas where traditional cellular coverage isn't available—starting with text messaging, text to 911, and now also including data streaming for emails, popular apps that offer voice and video calling, apps that offer maps, and more.
Speaker #3: Rogers Satellite is now included in all our 5G+ plans in places where Canadians need it most, namely Atlantic Canada. And nationally, subscribers on select plans can enjoy Rogers Satellite at no additional cost.
Operator: And nationally, subscribers on select plans can enjoy Rogers Satellite at no additional cost. No other carrier in the country offers this technology or this coverage. Stepping back, our disciplined approach is essential to investment that has enabled Canada to build and maintain its world-class networks, and Rogers continues to lead on that front. In our cable business, our balanced approach in the fourth quarter resulted in solid internet subscriber net additions and industry-leading margins. Revenue for Q4 was up slightly over 2024, and Adjusted EBITDA was up 1%. We've materially turned around performance in a business that previously was declining service revenue at a rate of 4% per year. And our Q4 cable margin of 59% is industry-leading once again. These strong fundamentals support the continued rollout of Rogers Xfinity Services on the best entertainment platform with Canada's most reliable internet.
And nationally, subscribers on select plans can enjoy Rogers Satellite at no additional cost. No other carrier in the country offers this technology or this coverage. Stepping back, our disciplined approach is essential to investment that has enabled Canada to build and maintain its world-class networks, and Rogers continues to lead on that front. In our cable business, our balanced approach in the fourth quarter resulted in solid internet subscriber net additions and industry-leading margins. Revenue for Q4 was up slightly over 2024, and Adjusted EBITDA was up 1%. We've materially turned around performance in a business that previously was declining service revenue at a rate of 4% per year. And our Q4 cable margin of 59% is industry-leading once again. These strong fundamentals support the continued rollout of Rogers Xfinity Services on the best entertainment platform with Canada's most reliable internet.
Speaker #3: No other carrier in the country offers this technology or this coverage. Stepping back, our disciplined approach is essential to investment that has enabled Canada to build and maintain its world-class networks and Rogers continues to lead on that front.
Speaker #3: In our cable business, our balanced approach in the fourth quarter resulted in solid Internet subscriber net additions and industry-leading margins. Revenue for Q4 was up slightly over 2024, and adjusted EBITDA was up 1%.
Speaker #3: We've materially turned around performance in a business that previously was declining service revenue at a rate of 4% per year. And our Q4 cable margin of 59% is industry-leading once again.
Speaker #3: These strong fundamentals support the continued rollout of Rogers Xfinity services on the best entertainment platform with Canada's most reliable internet. Finally, in Media, the business delivered stellar results, reflecting the success and potential of our world-class sports assets.
Operator: Finally, in media, the business delivered stellar results, reflecting the success and potential of our world-class sports assets. Q4 revenue of CAD 1.2 billion was more than double one year ago, and Adjusted EBITDA was up more than fourfold. This was driven by two factors. First, the extended Blue Jays postseason run. Game seven of the World Series was the most-watched Rogers broadcast ever, and the most-watched broadcast in Canada's history outside of the Winter Olympics back in 2010. The second major driver of growth was the consolidation of MLSE results in the second half of the year. The scale and strong profitability of our sports and media operations is impressive. Rogers pro forma 2025 media revenue and Adjusted EBITDA, including MLSE for the full year and Blue Jays postseason revenue, was approximately CAD 4.1 billion and CAD 400 million, respectively. This is well ahead of our initial expectations.
Finally, in media, the business delivered stellar results, reflecting the success and potential of our world-class sports assets. Q4 revenue of CAD 1.2 billion was more than double one year ago, and Adjusted EBITDA was up more than fourfold. This was driven by two factors. First, the extended Blue Jays postseason run. Game seven of the World Series was the most-watched Rogers broadcast ever, and the most-watched broadcast in Canada's history outside of the Winter Olympics back in 2010. The second major driver of growth was the consolidation of MLSE results in the second half of the year. The scale and strong profitability of our sports and media operations is impressive. Rogers pro forma 2025 media revenue and Adjusted EBITDA, including MLSE for the full year and Blue Jays postseason revenue, was approximately CAD 4.1 billion and CAD 400 million, respectively. This is well ahead of our initial expectations.
Speaker #3: Q4 revenue of 1.2 billion was more than double one year ago and adjusted EBITDA was up more than fourfold. This was driven by two factors.
Speaker #3: First, the extended Blue Jays postseason run. Game seven of the World Series was the most watched Rogers broadcast ever. And the most watched broadcast in Canada's history outside of the Winter Olympics back in 2010.
Speaker #3: The second major driver of growth was the consolidation of MLSC results in the second half of the year. The scale and strong profitability of our sports and media operations is impressive.
Speaker #3: Rogers Pro Forma 2025 media revenue and adjusted EBITDA including MLSC for the full year and Blue Jays postseason revenue was approximately $4.1 billion. And $400 million respectively.
Speaker #3: This is well ahead of our initial expectations. Clearly, Rogers has established a set of world-class assets with global appeal. And importantly, these strong financial and operational results position us well as we pursue sports monetization opportunities in the future, including purchasing the remaining 25% stake in MLSC later this year.
Operator: Clearly, Rogers has established a set of world-class assets with global appeal. Importantly, the strong financial and operational results position us well as we pursue sports monetization opportunities in the future, including purchasing the remaining 25% stake in MLSE later this year. We believe this will have significant upside in our communication business, and the synergies will further enhance our value proposition to attract and retain customers. We executed well on each of our core businesses in 2025 while successfully deleveraging the balance sheet back to pre-Shaw levels. We accomplished this a full nine months ahead of our initial three-year commitment. In essence, we successfully completed, executed, and integrated the purchase of two transformational assets and delivered ahead of schedule. Delivering on this plan has set us up to make the additional strategic investments in our sports and media business to drive long-term gains.
Clearly, Rogers has established a set of world-class assets with global appeal. Importantly, the strong financial and operational results position us well as we pursue sports monetization opportunities in the future, including purchasing the remaining 25% stake in MLSE later this year. We believe this will have significant upside in our communication business, and the synergies will further enhance our value proposition to attract and retain customers. We executed well on each of our core businesses in 2025 while successfully deleveraging the balance sheet back to pre-Shaw levels. We accomplished this a full nine months ahead of our initial three-year commitment. In essence, we successfully completed, executed, and integrated the purchase of two transformational assets and delivered ahead of schedule. Delivering on this plan has set us up to make the additional strategic investments in our sports and media business to drive long-term gains.
Speaker #3: We believe this will have significant upside in our communications business, and the synergies will further enhance our value proposition to attract and retain customers.
Speaker #3: We executed well on each of our core businesses in 2025, while successfully deleveraging the balance sheet back to pre-Shaw levels. We accomplished this a full nine months ahead of our initial three-year commitment.
Speaker #3: In essence, we successfully completed, executed, and integrated the purchase of two transformational assets and delivered ahead of schedule. Delivering on this plan has set us up to make additional strategic investments in our sports and media business to drive long-term gains.
Speaker #3: At the end of Q4, debt leverage was down to 3.9 times, an impressive 0.6-time improvement versus last year, and free cash flow was $1 billion.
Operator: At the end of Q4, debt leverage was down to 3.9x, an impressive 0.6x improvement versus last year, and free cash flow was CAD 1 billion, up 16% from one year ago. Driving greater CapEx efficiency is supporting the strong free cash flow. We reduced CapEx by 7% in the quarter, and capital intensity dropped to 15%, representing our lowest level since the second quarter of 2017. We expect this to decline further in 2026 as we deliver further efficiencies, but also as we further cancel projects that are uneconomical in this current regulatory environment. As noted this morning, our 2026 outlook outlines strong service revenue growth along with additional capital efficiency, and higher free cash flow. Total service revenue growth is projected to be in the 3% to 5% range, with Adjusted EBITDA growth of 1% to 3%.
At the end of Q4, debt leverage was down to 3.9x, an impressive 0.6x improvement versus last year, and free cash flow was CAD 1 billion, up 16% from one year ago. Driving greater CapEx efficiency is supporting the strong free cash flow. We reduced CapEx by 7% in the quarter, and capital intensity dropped to 15%, representing our lowest level since the second quarter of 2017. We expect this to decline further in 2026 as we deliver further efficiencies, but also as we further cancel projects that are uneconomical in this current regulatory environment. As noted this morning, our 2026 outlook outlines strong service revenue growth along with additional capital efficiency, and higher free cash flow. Total service revenue growth is projected to be in the 3% to 5% range, with Adjusted EBITDA growth of 1% to 3%.
Speaker #3: Up 16% from one year ago. Driving greater CapEx efficiency is supporting this strong free cash flow. We reduced CapEx by 7% in the quarter, and capital intensity dropped to 15%.
Speaker #3: Representing our lowest level since the second quarter of 2017. We expect this to decline further in 2026 as we deliver further efficiencies but also as we further cancel projects that are uneconomical in this current regulatory environment.
Speaker #3: As noted this morning, our 2026 outlook outlines strong service revenue growth along with additional capital efficiency and higher free cash flow. Total service revenue growth is projected to be in the 3 to 5% range with adjusted EBITDA growth of 1 to 3%.
Speaker #3: We are also targeting additional CapEx declines in 2026, as I just mentioned. At the $3.3 billion to $3.5 billion range, this would be down from $3.7 billion in 2025 and from our high point of $4 billion in 2024.
Operator: We are also targeting additional CapEx declines in 2026, as I just mentioned, at the CAD 3.3 billion to 3.5 billion range. This would be down from CAD 3.7 billion in 2025 and from our high point of CAD 4 billion in 2024. We're projecting free cash flow to be higher in the CAD 3.3 billion to 3.5 billion range. Overall, 2025 was a strong year. We moved forward on growth, capital efficiency, and delivering. We positioned our sports assets for future value creation currently not reflected in our share price. In closing, I want to thank our team for delivering strong results in a competitive environment. Our team's resilience, adaptability, and consistent, disciplined execution stands out in the sector. Thank you to this team for their hard work in 2025 and for their continued commitment to drive growth in our three core businesses. I'll now turn the call over to Glenn.
We are also targeting additional CapEx declines in 2026, as I just mentioned, at the CAD 3.3 billion to 3.5 billion range. This would be down from CAD 3.7 billion in 2025 and from our high point of CAD 4 billion in 2024. We're projecting free cash flow to be higher in the CAD 3.3 billion to 3.5 billion range. Overall, 2025 was a strong year. We moved forward on growth, capital efficiency, and delivering. We positioned our sports assets for future value creation currently not reflected in our share price. In closing, I want to thank our team for delivering strong results in a competitive environment. Our team's resilience, adaptability, and consistent, disciplined execution stands out in the sector. Thank you to this team for their hard work in 2025 and for their continued commitment to drive growth in our three core businesses. I'll now turn the call over to Glenn.
Speaker #3: And we're projecting free cash flow to be higher in the 3.3 billion to 3.5 billion range. Overall, 2025 was a strong year. We moved forward on growth, capital efficiency, and delivering.
Speaker #3: And we positioned our sports assets for future value creation currently not reflected in our share price. In closing, I want to thank our team.
Speaker #3: For delivering strong results in a competitive environment. Our teams' resilience, adaptability, and consistent disciplined execution stands out in the sector. Thank you. To this team for their hard work in 2025 and for their continued commitment to drive growth in our three core businesses.
Speaker #3: I'll now turn the call over to Glenn.
Speaker #2: Thank you, Tony. And good morning, everyone. Thank you for joining us. Rogers' strong fourth quarter results close out a year of solid revenue growth, remarkable success from our world-class sports and media assets, and consistent execution and discipline in a highly competitive market.
Operator: Thank you, Tony, and good morning, everyone. Thank you for joining us. Rogers' strong Q4 results close out a year of solid revenue growth, remarkable success from our world-class sports and media assets, and consistent execution and discipline in a highly competitive market. Importantly, we have delivered these results while driving substantial improvement in free cash flow, capital efficiency, and leverage reduction. We have met or exceeded each of our 2025 upgraded guidance metrics, and we will build on these successes going forward, reflected in our guidance for 2026. Let me start by covering our Q4 highlights. In wireless, Q4, the sector's peak selling period, was very competitive, particularly following Black Friday. Against a smaller market for new subscriber net additions, we saw heightened discounting from some of our peers throughout December, in our view, chasing uneconomic market share.
Glenn Brandt: Thank you, Tony, and good morning, everyone. Thank you for joining us. Rogers' strong Q4 results close out a year of solid revenue growth, remarkable success from our world-class sports and media assets, and consistent execution and discipline in a highly competitive market. Importantly, we have delivered these results while driving substantial improvement in free cash flow, capital efficiency, and leverage reduction. We have met or exceeded each of our 2025 upgraded guidance metrics, and we will build on these successes going forward, reflected in our guidance for 2026. Let me start by covering our Q4 highlights. In wireless, Q4, the sector's peak selling period, was very competitive, particularly following Black Friday. Against a smaller market for new subscriber net additions, we saw heightened discounting from some of our peers throughout December, in our view, chasing uneconomic market share.
Speaker #2: Importantly, we have delivered these results while driving substantial improvement in free cash flow, capital efficiency, and leverage reduction. We have met or exceeded each of our 2025 upgraded guidance metrics and we will build on these successes going forward, reflected in our guidance for 2026.
Speaker #2: Let me start by covering our fourth quarter highlights. In wireless, the fourth quarter—the sector's peak selling period—was very competitive, particularly following Black Friday.
Speaker #2: Against a smaller market for new subscriber net additions, we saw heightened discounting from some of our peers throughout December. In our view, chasing uneconomic market share.
Speaker #2: We have remained selective with our offers and have proactively elected not to follow our peers' heavy discounting, reflected in our comparatively lower net adds for the fourth quarter.
Operator: We have remained selective with our offers and have proactively elected not to follow our peers' heavy discounting, reflected in our comparatively lower net adds for the fourth quarter. Rather than follow, we have delivered balanced financial performance and subscriber growth, which better preserves service revenue for 2026. In contrast, some of our peers' unsustainable discounting has continued through January, with this past weekend being another clear example. Wireless service revenue was CAD 2.1 billion in the quarter, even with 2024, while Adjusted EBITDA grew 1% to CAD 1.4 billion, yielding an industry-leading margin of 67%. Against the backdrop of lower immigration, we added 39,000 total mobile phone net additions, 37,000 of whom were postpaid subscribers on our Rogers Premium Service. Our pool is down 2.8% to 5,643 for the quarter.
We have remained selective with our offers and have proactively elected not to follow our peers' heavy discounting, reflected in our comparatively lower net adds for the fourth quarter. Rather than follow, we have delivered balanced financial performance and subscriber growth, which better preserves service revenue for 2026. In contrast, some of our peers' unsustainable discounting has continued through January, with this past weekend being another clear example. Wireless service revenue was CAD 2.1 billion in the quarter, even with 2024, while Adjusted EBITDA grew 1% to CAD 1.4 billion, yielding an industry-leading margin of 67%. Against the backdrop of lower immigration, we added 39,000 total mobile phone net additions, 37,000 of whom were postpaid subscribers on our Rogers Premium Service. Our pool is down 2.8% to 5,643 for the quarter.
Speaker #2: Rather than follow, we have delivered balanced, financial performance and subscriber growth, which better preserves service revenue for 2026. In contrast, some of our peers' unsustainable discounting has continued through January with this past weekend being another clear example.
Speaker #2: Wireless service revenue was $2.1 billion in the quarter, even with 2024, while adjusted EBITDA grew 1% to $1.4 billion, yielding an industry-leading margin of 67%.
Speaker #2: Against the backdrop of lower immigration, we added 39,000 total mobile phone net additions. 37,000 of whom were postpaid subscribers on our Rogers Premium service.
Speaker #2: ARPU is down 2.8% to $5,643 for the quarter. Rogers' full year 2025 mobile phone subscriber net additions were $245,000. And we delivered an industry-best $345,000 combined net new mobile phone and retail internet subscribers.
Operator: Rogers' full-year 2025 mobile phone subscriber net additions were 245,000, and we delivered an industry-best 345,000 combined net new mobile phone and retail internet subscribers, reflecting the success of our market strategy and our true national scale spanning coast to coast. Importantly, our churn improved to 1.43% for the fourth quarter and to 1.11% for the full year. Moving to cable, we delivered healthy internet subscriber net additions and industry-leading margins. Through the second half and for the full year of 2025, we returned our cable business back to service revenue growth, a key objective our team has delivered on. Retail internet net additions were 22,000 in the fourth quarter, even with last year. For the second straight year, we added another 100,000 net new retail internet subscribers in 2025. Similar to wireless, we are balancing subscriber growth with solid financials.
Rogers' full-year 2025 mobile phone subscriber net additions were 245,000, and we delivered an industry-best 345,000 combined net new mobile phone and retail internet subscribers, reflecting the success of our market strategy and our true national scale spanning coast to coast. Importantly, our churn improved to 1.43% for the fourth quarter and to 1.11% for the full year. Moving to cable, we delivered healthy internet subscriber net additions and industry-leading margins. Through the second half and for the full year of 2025, we returned our cable business back to service revenue growth, a key objective our team has delivered on. Retail internet net additions were 22,000 in the fourth quarter, even with last year. For the second straight year, we added another 100,000 net new retail internet subscribers in 2025. Similar to wireless, we are balancing subscriber growth with solid financials.
Speaker #2: Reflecting the success of our market strategy and our true national scale spanning coast to coast. Importantly, our churn improved to 1.43% for the fourth quarter, and to 1.11% for the full year.
Speaker #2: Moving to Cable, we delivered healthy internet subscriber net additions and industry-leading margins. And through the second half and for the full year of 2025, we returned our Cable business back to service revenue growth.
Speaker #2: A key objective our team has delivered on: retail internet net additions were 22,000 in the fourth quarter, even with last year. And for the second straight year, we added another 100,000 net new retail internet subscribers in 2025.
Speaker #2: Similar to wireless, we are balancing subscriber growth with solid financials. And our combination of revenue growth while driving cost efficiency once again delivered an industry-leading cable margin of 59%, up 30 basis points from last year.
Operator: Our combination of revenue growth while driving cost efficiency once again delivered an industry-leading cable margin of 59%, up 30 basis points from last year. Turning to Rogers Sports and Media, our 2026 results very clearly reflect world-class scale and operating performance for RSM. Q4 revenue grew to CAD 1.2 billion, and Adjusted EBITDA was CAD 221 million, both well above last year, driven by the tremendous Blue Jays World Series run combined with the seasonally robust Q4 from MLSE. At CAD 4.1 billion in revenue and over CAD 0.4 billion in EBITDA when measured on a pro forma basis to include MLSE for all of 2025, Rogers owns one of the most substantial sports and media operations globally right here in Canada. Our teams are truly iconic national franchises, with fans reaching from coast to coast to coast, providing a reflection for Canadian pride and a boost to Canada's economy.
Our combination of revenue growth while driving cost efficiency once again delivered an industry-leading cable margin of 59%, up 30 basis points from last year. Turning to Rogers Sports and Media, our 2026 results very clearly reflect world-class scale and operating performance for RSM. Q4 revenue grew to CAD 1.2 billion, and Adjusted EBITDA was CAD 221 million, both well above last year, driven by the tremendous Blue Jays World Series run combined with the seasonally robust Q4 from MLSE. At CAD 4.1 billion in revenue and over CAD 0.4 billion in EBITDA when measured on a pro forma basis to include MLSE for all of 2025, Rogers owns one of the most substantial sports and media operations globally right here in Canada. Our teams are truly iconic national franchises, with fans reaching from coast to coast to coast, providing a reflection for Canadian pride and a boost to Canada's economy.
Speaker #2: Turning to Rogers Sports and Media, our 2026 results very clearly reflect world-class scale and operating performance for our SM. Fourth quarter revenue grew to $1.2 billion and adjusted EBITDA was $221 million.
Speaker #2: Both well above last year, driven by the tremendous Blue Jays World Series run, combined with the seasonally robust fourth quarter from MLSE. At $4.1 billion in revenue and over $0.4 billion in EBITDA, when measured on a pro forma basis to include MLSE for all of 2025, Rogers owns one of the most substantial sports and media operations globally, right here in Canada.
Speaker #2: Our teams are truly iconic national franchises with fans reaching from coast to coast to coast, providing a reflection for Canadian pride and a boost to Canada's economy.
Speaker #2: Rogers is extremely proud to be a part of it all. As you are aware, we intend to complete a sports monetization transaction after we purchase the remaining 25% minority interest in MLSE.
Operator: Rogers is extremely proud to be a part of it all. As you are aware, we intend to complete a sports monetization transaction after we purchase the remaining 25% minority interest in MLSE, which we expect will be later this year. We are committed to further delivering our balance sheet and unlocking the significant unrecognized value in the RCI share price from these world-class assets. More to come through 2026. Turning to our consolidated results for the fourth quarter, consolidated service revenue is up by 16% to CAD 5.3 billion, and adjusted EBITDA is up 6% to CAD 2.7 billion. For the full year, we ended the year with revenues of CAD 21.7 billion and EBITDA of CAD 9.8 billion, each up 5% and 2% respectively. Capital expenditures were down 7%, notwithstanding now consolidating capital spending at MLSE.
Rogers is extremely proud to be a part of it all. As you are aware, we intend to complete a sports monetization transaction after we purchase the remaining 25% minority interest in MLSE, which we expect will be later this year. We are committed to further delivering our balance sheet and unlocking the significant unrecognized value in the RCI share price from these world-class assets. More to come through 2026. Turning to our consolidated results for the fourth quarter, consolidated service revenue is up by 16% to CAD 5.3 billion, and adjusted EBITDA is up 6% to CAD 2.7 billion. For the full year, we ended the year with revenues of CAD 21.7 billion and EBITDA of CAD 9.8 billion, each up 5% and 2% respectively. Capital expenditures were down 7%, notwithstanding now consolidating capital spending at MLSE.
Speaker #2: Which we expect will be later this year. We are committed to further delevering our balance sheet and unlocking the significant unrecognized value in the RCI share price from these world-class assets.
Speaker #2: More to come through 2026. Turning to our consolidated results for the fourth quarter, consolidated service revenue is up by 16% to $5.3 billion, and adjusted EBITDA is up 6% to $2.7 billion.
Speaker #2: For the full year, we ended the year with revenues of $21.7 billion and EBITDA of $9.8 billion, each up 5% and 2%, respectively. Capital expenditures were down 7%, notwithstanding now consolidating capital spending at MLSC.
Speaker #2: With our lower capital investment and higher revenue this quarter, capital intensity declined to an eight-year low at 15%. Capital expenditures for the year were $3.7 billion down 8% year over year.
Operator: With our lower capital investment and higher revenue this quarter, capital intensity declined to an eight-year low at 15%. Capital expenditures for the year were CAD 3.7 billion, down 8% year-over-year, all while once again earning the distinction of owning and operating Canada's most reliable wireless and wireline networks. Our improved capital efficiency over the past two years is also reflected in free cash flow, which was just over CAD 1 billion in Q4, or 16% higher than a year ago. Our 2025 free cash flow was over CAD 3.3 billion, exceeding our high end of guidance and up 10% year-over-year. And in December, we completed the sale of our data center business for CAD 0.2 billion in cash, further strengthening our balance sheet and liquidity. Our balance sheet remained strong even during a period of significant investment in our core businesses.
With our lower capital investment and higher revenue this quarter, capital intensity declined to an eight-year low at 15%. Capital expenditures for the year were CAD 3.7 billion, down 8% year-over-year, all while once again earning the distinction of owning and operating Canada's most reliable wireless and wireline networks. Our improved capital efficiency over the past two years is also reflected in free cash flow, which was just over CAD 1 billion in Q4, or 16% higher than a year ago. Our 2025 free cash flow was over CAD 3.3 billion, exceeding our high end of guidance and up 10% year-over-year. And in December, we completed the sale of our data center business for CAD 0.2 billion in cash, further strengthening our balance sheet and liquidity. Our balance sheet remained strong even during a period of significant investment in our core businesses.
Speaker #2: All while once again earning the distinction of owning and operating Canada's most reliable wireless and wireline networks. Our improved capital efficiency over the past two years is also reflected in free cash flow.
Speaker #2: Which was just over $1 billion in Q4, or 16% higher than a year ago. Our 2025 free cash flow was over $3.3 billion, exceeding our high end of guidance and up 10% year over year.
Speaker #2: And in December, we completed the sale of our data center business for $0.2 billion in cash, further strengthening our balance sheet and liquidity. Our balance sheet remains strong even during a period of significant investment in our core businesses.
Speaker #2: Debt leverage was down to 3.9 times down by 0.6 times from last year. At December 31, 2025, we had $5.9 billion of available liquidity.
Operator: Debt leverage was down to 3.9x, down by 0.6x from last year. At 31 December 2025, we had CAD 5.9 billion of available liquidity, comprised of CAD 1.3 billion in cash and cash equivalents, and CAD 4.5 billion available under our bank and other credit facilities. And finally, I'll note that our Q4 results now reflect the more normalized full quarter distributions paid by subsidiaries of CAD 119 million versus CAD 14 million posted for Q3. So overall in Q4, Rogers delivered healthy consolidated revenue and EBITDA growth, disciplined subscriber and revenue growth in our wireless and cable businesses, strong financial and operating performance in our sports and media business, increased capital efficiency resulting in higher free cash flow, and we continue to fulfill our ongoing commitment to strengthen our investment-grade balance sheet. We are proud of our performance in 2025.
Debt leverage was down to 3.9x, down by 0.6x from last year. At 31 December 2025, we had CAD 5.9 billion of available liquidity, comprised of CAD 1.3 billion in cash and cash equivalents, and CAD 4.5 billion available under our bank and other credit facilities. And finally, I'll note that our Q4 results now reflect the more normalized full quarter distributions paid by subsidiaries of CAD 119 million versus CAD 14 million posted for Q3. So overall in Q4, Rogers delivered healthy consolidated revenue and EBITDA growth, disciplined subscriber and revenue growth in our wireless and cable businesses, strong financial and operating performance in our sports and media business, increased capital efficiency resulting in higher free cash flow, and we continue to fulfill our ongoing commitment to strengthen our investment-grade balance sheet. We are proud of our performance in 2025.
Speaker #2: Comprised of $1.3 billion in cash and cash equivalents, and $4.5 billion available under our bank and other credit facilities. And finally, I'll note that our Q4 results now reflect the more normalized full-quarter distributions paid by subsidiaries of $119 million.
Speaker #2: Versus $14 million, posted for Q3. So overall, in Q4, Rogers delivered healthy consolidated revenue and EBITDA growth. Disciplined subscriber and revenue growth in our wireless and cable businesses.
Speaker #2: Strong financial and operating performance in our Sports and Media business. Increased capital efficiency resulting in higher free cash flow. And we continue to fulfill our ongoing commitment to strengthen our investment-grade balance sheet.
Speaker #2: We are proud of our performance in 2025. Once again, we have led our sector across our key performance indicators, and we have met or exceeded our upgraded 2025 guidance.
Operator: Once again, we have led our sector across our key performance indicators, and we have met or exceeded our upgraded 2025 guidance, which was upgraded in Q3. We anticipate this momentum will continue, as reflected in our 2026 outlook. We are targeting total service revenue and adjusted EBITDA to increase in the range of 3% to 5% and 1% to 3% respectively in 2026. In addition, we anticipate lower capital expenditures in the range of CAD 3.3 billion to 3.5 billion and higher free cash flow in the range of CAD 3.3 billion to 3.5 billion. This outlook reflects our exceptional assets and strong track record for performance. I want to express my sincere appreciation to our entire Rogers team for delivering these excellent results through 2025. We are well positioned to run it all forward again for 2026.
Once again, we have led our sector across our key performance indicators, and we have met or exceeded our upgraded 2025 guidance, which was upgraded in Q3. We anticipate this momentum will continue, as reflected in our 2026 outlook. We are targeting total service revenue and adjusted EBITDA to increase in the range of 3% to 5% and 1% to 3% respectively in 2026. In addition, we anticipate lower capital expenditures in the range of CAD 3.3 billion to 3.5 billion and higher free cash flow in the range of CAD 3.3 billion to 3.5 billion. This outlook reflects our exceptional assets and strong track record for performance. I want to express my sincere appreciation to our entire Rogers team for delivering these excellent results through 2025. We are well positioned to run it all forward again for 2026. And with that, I will now ask Aileen to open the call for a Q&A session. Thanks very much.
Speaker #2: Which was upgraded in Q3. We anticipate this momentum will continue, as reflected in our 2026 outlook. We are targeting total service revenue and adjusted EBITDA to increase in the range of 3% to 5%.
Speaker #2: And 1% to 3%, respectively, in 2026. In addition, we anticipate lower capital expenditures in the range of $3.3 billion to $3.5 billion and higher free cash flow in the range of $3.3 billion to $3.5 billion.
Speaker #2: This outlook reflects our exceptional assets and strong track record for performance. I want to express my sincere appreciation to our entire Rogers team for delivering these excellent results through 2025.
Speaker #2: We are well positioned to run at all forward again for 2026. And with that, I will now ask Aileen to open the call for Q&A session.
Operator: And with that, I will now ask Aileen to open the call for a Q&A session. Thanks very much. Thank you. We'll now begin the question and answer session. To join the question queue, you may press star then one on your telephone keypad. You'll hear a tone acknowledging your request. If you're using a speakerphone, please pick up your handset before pressing any keys. To withdraw your question, please press star then two. Our first question is from Vince Valentini with TD Cowen. Please go ahead. Hey, thanks very much. 0% to 3% for EBITDA in 2026. Can you help us unpack a little bit what would cause you to think you'd be at the low end versus the high end of that?
Speaker #2: Thanks very much. Thank you. We will now begin the question and answer session. To join the question queue, you may press star then one on your telephone keypad.
Operator: Thank you. We'll now begin the question and answer session. To join the question queue, you may press star then one on your telephone keypad. You'll hear a tone acknowledging your request. If you're using a speakerphone, please pick up your handset before pressing any keys. To withdraw your question, please press star then two. Our first question is from Vince Valentini with TD Cowen. Please go ahead.
Speaker #2: You'll hear a tone acknowledging your request. If you're using a speakerphone, please pick up your handset before pressing any keys. To withdraw your question, please press star then two.
Speaker #2: Our first question is from Vince Valentini with TD Cullen. Please go ahead.
Vince Valentini: Hey, thanks very much. 0% to 3% for EBITDA in 2026. Can you help us unpack a little bit what would cause you to think you'd be at the low end versus the high end of that? I assume the Blue Jays run is a tough thing to model and tough to assume you can make it to Game 7 of the World Series again. So maybe that's a swing factor. Maybe it's the wireless ARPU trend and some of this ebbing and flowing we're seeing in price promotions, and you can't be sure what's going to happen throughout the full year. Maybe those are two factors within the range. Maybe there's others. If you don't mind helping us try to understand what's in your mind?
Speaker #3: Hey, thanks very much. Zero to 3% for EBITDA in '26—can you help us unpack a little bit what would cause you to think you'd be at the low end versus the high end of that?
Speaker #3: I assume the Blue Jays' run is a tough thing to model, and it's tough to assume you can make it to Game Seven of the World Series again.
Operator: I assume the Blue Jays run is a tough thing to model and tough to assume you can make it to Game 7 of the World Series again. So maybe that's a swing factor. Maybe it's the wireless ARPU trend and some of this ebbing and flowing we're seeing in price promotions, and you can't be sure what's going to happen throughout the full year. Maybe those are two factors within the range. Maybe there's others. If you don't mind helping us try to understand what's in your mind? So Vince, let me start with the guidance on EBITDA for 2026 is +1% to +3%. So we do see growth. Now, I'll turn to your observations. You're right. It's difficult to model championship seasons.
Speaker #3: So maybe that's a swing factor. Maybe it's the wireless RPU trend and some of this ebbing and flowing we're seeing in price promotions, and you can't be sure what's going to happen throughout the full year.
Speaker #3: Maybe those are two factors within the range. Maybe there's others if you don't mind helping us try to understand what's in your minds.
Tony Staffieri: So Vince, let me start with the guidance on EBITDA for 2026 is +1% to +3%. So we do see growth. Now, I'll turn to your observations. You're right. It's difficult to model championship seasons.
Speaker #4: So, sorry, Vince, let me start with the guidance on EBITDA for '26. It was plus 1% to plus 3%. So, we do see growth.
Speaker #4: Now, I'll turn to your observations. You're right, it's difficult to model championship seasons. We do expect a strong return for the Blue Jays starting in the end of March.
Operator: We do expect a strong return for the Blue Jays starting at the end of March with attendance, and we expect to have a competitive season. So we are anticipating a successful season, but you can't predict playoff runs for any of the teams. But yeah, to go back, the EBITDA guidance is +1% to +3% on the year. So sorry, I'm speaking on that, Glenn, but the range then, the biggest variance between the 1% and the 3% is just the unpredictability of playoff runs for the various sports teams. Is that fair to say? No, I'd probably answer it with, it's taking into account the variability across all of the businesses. If we go through all of 2026 with heavy promotional discounting in the telecom sector, particularly in wireless, then that's a larger business, and it's going to have a larger impact.
We do expect a strong return for the Blue Jays starting at the end of March with attendance, and we expect to have a competitive season. So we are anticipating a successful season, but you can't predict playoff runs for any of the teams. But yeah, to go back, the EBITDA guidance is +1% to +3% on the year.
Speaker #4: With attendance, and we expect to have a competitive season. So we are anticipating a successful season, but you can't predict playoff runs for any of the teams.
Speaker #4: But yeah, to go back, the EBITDA guidance is plus 1 to plus 3% on the year.
Speaker #3: So, sorry, I'm speaking on that, Glenn, but the range then—the biggest variance between the one and the three—is just the unpredictability of playoff runs for the various sports teams.
Vince Valentini: So sorry, I'm speaking on that, Glenn, but the range then, the biggest variance between the 1% and the 3% is just the unpredictability of playoff runs for the various sports teams. Is that fair to say?
Speaker #3: Is that fair to
Speaker #3: Say? No, I’ll probably answer it.
Glenn Brandt: No, I'd probably answer it with, it's taking into account the variability across all of the businesses. If we go through all of 2026 with heavy promotional discounting in the telecom sector, particularly in wireless, then that's a larger business, and it's going to have a larger impact.
Speaker #4: With it, it's taking into account the variability across all of the businesses. If we go through all of 2026 with heavy promotional discounting in the telecom sector, particularly in wireless, then that's a larger business and it's going to have a larger impact.
Speaker #4: We are focused on cost reductions and efficiencies across all of the units. We'll drive synergies within the RSM and MLSE business. We will continue to try and drive improved margins and efficiencies at both cable and wireless.
Operator: We are focused on cost reductions and efficiencies across all of the units. We'll drive synergies within the RSM and MLSE business. We will continue to try and drive improved margins and efficiencies at both cable and wireless. But we'll try and find that balance across all of the units. In terms of going after our margins and what have you, we've got strong margins throughout, and you can see we've got strong performance within media. Thank you. Thank you. Next question, Gayleen. The next question is from Tim Casey with BMO. Please go ahead. Yeah, thanks. Good morning. Tony, could you talk a little bit about what you're expecting or how you're thinking about the wireless market this year? Both you and Glenn have mentioned some of the discounting that's out there, which I think everybody on the call has noticed.
We are focused on cost reductions and efficiencies across all of the units. We'll drive synergies within the RSM and MLSE business. We will continue to try and drive improved margins and efficiencies at both cable and wireless. But we'll try and find that balance across all of the units. In terms of going after our margins and what have you, we've got strong margins throughout, and you can see we've got strong performance within media.
Speaker #4: But we will try and find that balance across all of the units. In terms of going after our margins and what have you, we've got strong margins throughout and you can see we've got strong performance within media.
Speaker #3: Thank you.
Vince Valentini: Thank you.
Speaker #4: Thank
Speaker #4: you. Next question,
Glenn Brandt: Thank you.
Paul Carpino: Next question, Gayleen.
Speaker #5: Aileen. The next question is
Operator: The next question is from Tim Casey with BMO. Please go ahead.
Speaker #2: from Tim Casey with BMO. Please go ahead.
Speaker #4: Yeah, thanks. Good morning. Tony, could you talk a little bit about what you're expecting, or how you're thinking about the wireless market this year?
Tim Casey: Yeah, thanks. Good morning. Tony, could you talk a little bit about what you're expecting or how you're thinking about the wireless market this year? Both you and Glenn have mentioned some of the discounting that's out there, which I think everybody on the call has noticed. Just how are you thinking about the market growth and competitive intensity? And then, just in terms of one thing that could help ARPU, you mentioned that Rogers Satellite is rolled out now. Can you give us some perspective on how much of your base is going to get that service included in their plan so we can get some sort of idea of the potential for upsizing some other subscribers? Thank you.
Speaker #4: You both, you and Glenn, have mentioned some of the discounting that's out there, which I think everybody on the call has noticed. Just how are you thinking about the market growth and competitive intensity?
Operator: Just how are you thinking about the market growth and competitive intensity? And then, just in terms of one thing that could help ARPU, you mentioned that Rogers Satellite is rolled out now. Can you give us some perspective on how much of your base is going to get that service included in their plan so we can get some sort of idea of the potential for upsizing some other subscribers? Thank you. Thanks for the question, Tim, and good morning. A couple of things as we think about; I'll start with market growth. In the fourth quarter, our estimate is if you're to look at the total net add market on the postpaid side, probably down about 50%, which is consistent with what we saw in Q1 to Q3. So it was generally in line with what we expected.
Speaker #4: And then, just in terms of one thing that could help RPU, you mentioned that Rogers Satellite is rolled out now. Can you give us some perspective on how much of your base is going to get that service included in their plan, so we can get some sort of idea of the potential for upsizing some other subscribers?
Speaker #4: Thank you. Make sure the question, Tim, and good morning. A couple of things as we think about—I'll start with market growth. In the fourth quarter, our estimate is, if you're to look at the total net add market on the postpaid side, probably down about 50%, which is consistent with what we saw in Q1 to Q3.
Tony Staffieri: Thanks for the question, Tim, and good morning. A couple of things as we think about; I'll start with market growth. In the fourth quarter, our estimate is if you're to look at the total net add market on the postpaid side, probably down about 50%, which is consistent with what we saw in Q1 to Q3. So it was generally in line with what we expected.
Speaker #4: So, it was generally in line with what we expected. As we looked at the competitive intensity, it was intense, as you would expect throughout the quarter, particularly after Black Friday.
Operator: As we looked at the competitive intensity, it was intense as you expect throughout the quarter, particularly after Black Friday. I would say that was the turning point in terms of price offers and promotional offers on rate plans that were unusually low, and we decided to be more balanced there in our approach in that final 40 days. We're pleased with where we ended up on balance. As you would expect, all our net adds in postpaid are on the Rogers brand. We continue to focus on a value proposition that is beyond just price. Satellite is one. The other successful piece we saw play out in Q4 was our tiered hardware strategy, where discounting on hardware was tiered depending on the rate plans that customers came in on. You see that in the positive hardware margin in the quarter.
As we looked at the competitive intensity, it was intense as you expect throughout the quarter, particularly after Black Friday. I would say that was the turning point in terms of price offers and promotional offers on rate plans that were unusually low, and we decided to be more balanced there in our approach in that final 40 days. We're pleased with where we ended up on balance. As you would expect, all our net adds in postpaid are on the Rogers brand. We continue to focus on a value proposition that is beyond just price. Satellite is one. The other successful piece we saw play out in Q4 was our tiered hardware strategy, where discounting on hardware was tiered depending on the rate plans that customers came in on. You see that in the positive hardware margin in the quarter.
Speaker #4: I would say that was the turning point in terms of price offers and promotional offers on rate plans that were unusually low. And we decided to be more balanced there in our approach in that final 40 days.
Speaker #4: We're pleased with where we ended up on balance. As you would expect, all our net ads in postpaid are on the Rogers brand. We continue to focus on a value proposition that is beyond just price.
Speaker #4: Satellite is one. The other successful piece we saw play out in the fourth quarter was our tiered hardware strategy, where discounting on hardware was tiered depending on the rate plans that customers came in on.
Speaker #4: And you see that in the positive hardware margin in the quarter. So we're pleased with the way we executed in both the enterprise and consumer side of the business to come out with a balanced approach.
Operator: So we're pleased with the way we executed in both the enterprise and consumer side of the business to come out with a balanced approach. And in the context of the full-year market share, we're pleased with where that landed. As we headed into Q1, which, as you all know, it's an extremely low-volume quarter, we're surprised at the level of promotional discounting that continues on rate plans. Seems like a lot of calories for not much benefit in terms of subscriber, but I'll leave the actions to our competitors for them to justify and explain. We see the outlook for the market this year in the 2 to 2.5% range. On balance, we see the New to Canada category, as we've talked about before, as being essentially zero.
So we're pleased with the way we executed in both the enterprise and consumer side of the business to come out with a balanced approach. And in the context of the full-year market share, we're pleased with where that landed. As we headed into Q1, which, as you all know, it's an extremely low-volume quarter, we're surprised at the level of promotional discounting that continues on rate plans. Seems like a lot of calories for not much benefit in terms of subscriber, but I'll leave the actions to our competitors for them to justify and explain. We see the outlook for the market this year in the 2 to 2.5% range. On balance, we see the New to Canada category, as we've talked about before, as being essentially zero.
Speaker #4: And in the context of the full year market share, we're pleased with where that landed. As we headed into Q1, which, as you all know, it's an extremely low volume quarter, we're surprised at the level of promotional discounting that continues on rate plans.
Speaker #4: Seems like a lot of calories for not much benefit in terms of subscribers, but I'll leave the actions to our competitors for them to justify and explain.
Speaker #4: We see the outlook for the market this year in the two to two and a half percent range. On balance, we see the new to Canada category, as we've talked about before, as being essentially zero.
Speaker #4: And so we're really looking at continued penetration gains, and that has continued to follow a pretty steady path in that two and a half.
Operator: And so we're really looking at continued penetration gains, and that has continued to follow a pretty steady path in that 2.5. And so to buy some conservatism, I've said 2 to 2.5%. We'll continue to focus on refining and evolving our value proposition and tiering our different rate plans based on benefits outside of just price. You mentioned satellite, and that's one of the key ones that's been extremely successful for us. We had over 1 million, as you mentioned, during the beta trial period. And as we went to full launch, we used the competitive advantage of satellite in two ways. One, to target areas where all cell coverage of all carriers combined cover only a small part of the area or the region. And that's why in Atlantic Canada, we decided to make it available in all our rate plans.
And so we're really looking at continued penetration gains, and that has continued to follow a pretty steady path in that 2.5. And so to buy some conservatism, I've said 2 to 2.5%. We'll continue to focus on refining and evolving our value proposition and tiering our different rate plans based on benefits outside of just price. You mentioned satellite, and that's one of the key ones that's been extremely successful for us. We had over 1 million, as you mentioned, during the beta trial period. And as we went to full launch, we used the competitive advantage of satellite in two ways. One, to target areas where all cell coverage of all carriers combined cover only a small part of the area or the region. And that's why in Atlantic Canada, we decided to make it available in all our rate plans.
Speaker #4: And so, to buy some conservatism, I've said 2 to 2.5 percent. We'll continue to focus on refining and evolving our value proposition and tiering our different rate plans based on benefits outside of just price.
Speaker #4: You mentioned satellite, and that's one of the key ones that's been extremely successful for us. We had over a million, as you mentioned, during the beta trial period.
Speaker #4: And as we went to full launch, we used the competitive advantage of satellite in two ways. One, to target areas where all cell coverage of all carriers combined cover only a small part of the area or the region.
Speaker #4: And that's why, in Atlantic Canada, we decided to make it available in all our rate plans. So, for as little as $60, folks out there can get a rate plan that covers the entire region, but also out into the waterways as well.
Operator: So for as little as CAD 60, folks out there can get a rate plan that covers the entire region, but also out into the waterways as well for those in industries and first responders that need to rely on that. And then more broadly, we've included satellite within our top-tier plans for free for a period of up to 24 months. And what we're trying to do in the initial stages is really drive adoption of the technology. Technology has come a long way. It started only 9 months ago with texting only and text to 911. And by the time we went live, almost a full year ahead of schedule, we now have data and data streaming available. And so you could use WhatsApp, voice and video calling, Google Maps, AccuWeather, and a number of other data applications that really improve the functionality of the satellite technology.
So for as little as CAD 60, folks out there can get a rate plan that covers the entire region, but also out into the waterways as well for those in industries and first responders that need to rely on that. And then more broadly, we've included satellite within our top-tier plans for free for a period of up to 24 months. And what we're trying to do in the initial stages is really drive adoption of the technology. Technology has come a long way. It started only 9 months ago with texting only and text to 911. And by the time we went live, almost a full year ahead of schedule, we now have data and data streaming available. And so you could use WhatsApp, voice and video calling, Google Maps, AccuWeather, and a number of other data applications that really improve the functionality of the satellite technology.
Speaker #4: For those in industries and first responders that need to rely on that. And then more broadly, we've included satellite within our top tier plans.
Speaker #4: For free, for a period of up to 24 months. And what we're trying to do in the initial stages is really drive adoption of the technology.
Speaker #4: The technology has come a long way. It started only nine months ago with texting only and text to 911. And by the time we went live, almost a full year ahead of schedule, we now have data and data streaming available.
Speaker #4: And so you could use WhatsApp, voice and video calling, Google Maps, AccuWeather, and a number of other data applications that really improve the functionality of the satellite technology.
Speaker #4: And it's been something for us in the enterprise space, particularly IoT. And if you think about the applications in remote areas and the resource industry, as well as first responders and government agencies across the nation, it's been a big help for us.
Operator: And it's been something for us in the enterprise space, particularly IoT. And if you think about the applications in remote areas in the resource industry, as well as first responders, government agencies across the nation, it's been a big help for us in opening doors in that context and signing up customers. And so we're not disclosing the number of subscribers on it, but you can expect it, just given the way we've done the construct to maximize the penetration, that the number is significant. And we expect it to be a key component of our value-add strategy. Thank you. Thanks, Tim. Next question, Gayleen. The next question is from Batya Levi with UBS. Please go ahead. Great. Thank you. Again, just the backdrop you provided for lower volume growth and a pickup in competition in promotions in wireless, how should we think about wireless ARPU this year?
And it's been something for us in the enterprise space, particularly IoT. And if you think about the applications in remote areas in the resource industry, as well as first responders, government agencies across the nation, it's been a big help for us in opening doors in that context and signing up customers. And so we're not disclosing the number of subscribers on it, but you can expect it, just given the way we've done the construct to maximize the penetration, that the number is significant. And we expect it to be a key component of our value-add strategy.
Speaker #4: In opening doors in that context and signing up customers. And so we're not disclosing the number of subscribers on it, but you can expect it.
Speaker #4: Just given the way we've done the construct to maximize the penetration that the number is significant. And we expect it to be a key component of our value add
Speaker #4: strategy. Thank
Speaker #1: you. Thanks, Tim.
Tim Casey: Thank you.
Paul Carpino: Thanks, Tim. Next question, Gayleen.
Speaker #2: Next question,
Speaker #2: Galey. The next question is from
Operator: The next question is from Batya Levi with UBS. Please go ahead.
Speaker #3: Bhatia Levy with UBS. Please go ahead.
Batya Levi: Great. Thank you. Again, just the backdrop you provided for lower volume growth and a pickup in competition in promotions in wireless, how should we think about wireless ARPU this year? And if you could also address if roaming continues to be a headwind or are we starting to lap that? Thank you.
Speaker #4: Great. Thank you. Again, just to backdrop your provided for lower volume growth and a pickup in competition in promotions in wireless, how should we think about wireless output this year?
Speaker #4: And if you could also address if roaming continues to be a headwind or are we starting to lap that? Thank you.
Operator: And if you could also address if roaming continues to be a headwind or are we starting to lap that? Thank you. Thanks for the question, Batya. I think a couple of things. In terms of, as we look to the ARPU profile, certainly we look at trends in ARPU in and reprices among the base. There's a couple of pieces there. The team, I've mentioned this on previous calls, we continue to have very effective and continually improving base management skill sets within the organization. As you'd expect, we continue to adopt tools that give us more and more insights into consumer and business behavior in terms of what they're looking for. And we continue to focus on those value propositions, as I said, beyond price, that are important to them. And those have been key contributors to the reduction in churn that you're seeing in our base.
Speaker #5: Thanks for the question, Bhatia. I think a couple of things. In terms of, as we look to the ARPU profile, certainly we look at trends in ARPU in.
Tony Staffieri: Thanks for the question, Batya. I think a couple of things. In terms of, as we look to the ARPU profile, certainly we look at trends in ARPU in and reprices among the base. There's a couple of pieces there. The team, I've mentioned this on previous calls, we continue to have very effective and continually improving base management skill sets within the organization. As you'd expect, we continue to adopt tools that give us more and more insights into consumer and business behavior in terms of what they're looking for. And we continue to focus on those value propositions, as I said, beyond price, that are important to them. And those have been key contributors to the reduction in churn that you're seeing in our base.
Speaker #5: And reprices amongst the base. There's a couple of pieces there. The team, I've mentioned this on previous calls, we continue to have very effective and continually improving base management skill sets within the organization.
Speaker #5: As you'd expect, we continue to adopt tools that give us more and more insights into consumer and business behavior in terms of what they're looking for.
Speaker #5: And we continue to focus on those value propositions as I said, beyond price. They're important to them. And those have been key contributors to the reduction in churn that you're seeing in our base.
Speaker #5: And by the way, that's been both wireless as well as the wireline. Side of it in terms of internet churn. So we're pleased with that.
Operator: And by the way, that's been both wireless as well as the wireline side of it in terms of internet churn. So we're pleased with that. If you look at ARPU, ARPU continues to be on the positive side. And so we're pleased with that, albeit at a slowing rate as a result of some of the promotional activity that's out there. But we're trying to ensure we have a mixed balance. And as I said earlier, all of our net adds continue to be on the Rogers brand. And you can expect us to continue our brand consolidation strategy. And more and more of our marketing efforts and promotional efforts will be around the Rogers brand and centered on value proposition outside of just price. With respect to roaming, that is something that in 2025 weighed on ARPU.
And by the way, that's been both wireless as well as the wireline side of it in terms of internet churn. So we're pleased with that. If you look at ARPU, ARPU continues to be on the positive side. And so we're pleased with that, albeit at a slowing rate as a result of some of the promotional activity that's out there. But we're trying to ensure we have a mixed balance. And as I said earlier, all of our net adds continue to be on the Rogers brand. And you can expect us to continue our brand consolidation strategy. And more and more of our marketing efforts and promotional efforts will be around the Rogers brand and centered on value proposition outside of just price. With respect to roaming, that is something that in 2025 weighed on ARPU.
Speaker #5: If you look at ARPU in, ARPU in continues to be on the positive side. And so we're pleased with that. Albeit at a slowing rate, as a result of some of the promotional activity that's out there.
Speaker #5: But we're trying to ensure we have a mixed balance. And as I said earlier, all of our net ads continue to be on the Rogers brand.
Speaker #5: And you can expect us to continue our brand consolidation strategy and more and more of our marketing efforts and promotional efforts will be around the Rogers brand and centered on value proposition outside of just price.
Speaker #5: With respect to roaming, that is something that in 2025, weighed on ARPU. And we reset in the second half of the year our value proposition with respect to the roaming offers, both for US and Mexico, as well as international.
Operator: And we reset in the second half of the year our value proposition with respect to the roaming offers both for US and Mexico as well as international, with the objective of trying to increase the adoption of our roaming plans for travelers. We had saw a continual decline in periods leading up to 2025. And I'm pleased to tell you that the volume side of it is up. And we're betting that the attractiveness of the new plans and the way we've priced them in the market will drive sufficient volume to stop the roaming decline in revenue being headwinds on ARPU. So it's going to take a little bit of time to see how that plays out. Certainly, the March break period is going to be a very good barometer on the appeal of the plans.
And we reset in the second half of the year our value proposition with respect to the roaming offers both for US and Mexico as well as international, with the objective of trying to increase the adoption of our roaming plans for travelers. We had saw a continual decline in periods leading up to 2025. And I'm pleased to tell you that the volume side of it is up. And we're betting that the attractiveness of the new plans and the way we've priced them in the market will drive sufficient volume to stop the roaming decline in revenue being headwinds on ARPU. So it's going to take a little bit of time to see how that plays out. Certainly, the March break period is going to be a very good barometer on the appeal of the plans.
Speaker #5: With the objective of trying to increase the adoption of our roaming plans for travelers. We had saw a continual decline in periods leading up to 2025.
Speaker #5: And I'm pleased to tell you that the volume side of it is up. And we're betting that the attractiveness of the new plans and the way we've priced them in the market will drive sufficient volume to stop the roaming decline in revenue being headwinds on ARPU.
Speaker #5: So it's going to take a little bit of time to see how that plays out. Certainly, the March Break period is going to be a very good barometer on the appeal of the plans.
Speaker #5: So it's hard to predict the roaming impact in terms of how much headwind, if any, it'll be as we approach the back half of the year.
Operator: So it's hard to predict the roaming impact in terms of how much headwind, if any, it'll be as we approach the back half of the year. So all that to say, in terms of ARPU growth, we're not going to guide on when we expect that to return to growth, but it will be a slow climb in our view as we work through those pieces. Got it. Thank you. Thanks, Bhatia. Next question, Gayleen. The next question is from Drew McReynolds with RBC. Please go ahead. Yeah, thanks very much. Good morning. First for you, Glenn, just on the free cash flow guidance, certainly great to see the step down in CapEx, a little bit greater than, I guess, the step up in free cash flow.
So it's hard to predict the roaming impact in terms of how much headwind, if any, it'll be as we approach the back half of the year. So all that to say, in terms of ARPU growth, we're not going to guide on when we expect that to return to growth, but it will be a slow climb in our view as we work through those pieces.
Speaker #5: So all that to say, in terms of ARPU growth, we're not going to guide on when we expect that to return to growth. But it will be a slow climb in our view.
Speaker #5: those As we work through
Speaker #5: pieces. Got it.
Batya Levi: Got it. Thank you.
Speaker #4: Thank
Speaker #4: you. Thanks, Bhatia.
Paul Carpino: Thanks, Bhatia. Next question, Gayleen.
Speaker #2: Next question,
Speaker #2: Galey.
Operator: The next question is from Drew McReynolds with RBC. Please go ahead.
Speaker #3: The next
Speaker #3: question is from Drew McReynolds with RBC. Please go ahead.
Drew McReynolds: Yeah, thanks very much. Good morning. First for you, Glenn, just on the free cash flow guidance, certainly great to see the step down in CapEx, a little bit greater than, I guess, the step up in free cash flow. So, just wondering if you could just help us on the kind of below-the-line items, whether it's interest, cash taxes, minority interest distributions, just anything to flag there. And then, second, maybe for you, Tony, on the internet market, obviously, Rogers continues to perform well, delivering stable cable results, but sustaining pretty good internet net adds. One of your competitors alluded to November, December, more operators experimenting with TPIA and seeing a higher level of competitive intensity. I would just love to hear your thoughts on what your observation was of the internet market and then your kind of views on TPIA.
Speaker #1: Yeah, thanks very much. Good morning. First, for for you, Glenn, just on the free cash flow guidance. Certainly, great to see the step down in CapEx.
Speaker #1: A little bit greater than I guess the step up in free cash flow. So just wondering if you could just help us on the kind of below the line items, whether it's interest cash taxes, minority interest distributions, just anything to flag there.
Operator: So, just wondering if you could just help us on the kind of below-the-line items, whether it's interest, cash taxes, minority interest distributions, just anything to flag there. And then, second, maybe for you, Tony, on the internet market, obviously, Rogers continues to perform well, delivering stable cable results, but sustaining pretty good internet net adds. One of your competitors alluded to November, December, more operators experimenting with TPIA and seeing a higher level of competitive intensity. I would just love to hear your thoughts on what your observation was of the internet market and then your kind of views on TPIA. Maybe I'll just start quickly on the question around free cash flow, Drew. It's really a blending across each of those lines and candidly factoring in the variability across the ranges for CapEx and, well, EBITDA, interest, tax rate on through CapEx.
Speaker #1: And then second, maybe for you, Tony, on the internet market: obviously, Rogers continues to perform well, delivering stable cable results but sustaining pretty good internet net adds.
Speaker #1: One of your competitors alluded to November, December, more operators experimenting with TPIA and seeing a higher level of competitive intensity would just love to hear your thoughts on what your observation was of the internet market and then your kind of views on TPIA.
Tony Staffieri: Maybe I'll just start quickly on the question around free cash flow, Drew. It's really a blending across each of those lines and candidly factoring in the variability across the ranges for CapEx and, well, EBITDA, interest, tax rate on through CapEx. So we're just trying to capture some of the variability across each of those. Don't point at any one of them as being a prominent theme.
Speaker #5: Maybe I'll just start quickly on the question around free cash flow, Drew. It's really a blending across each of those lines. And candidly, factoring in the variability across the ranges for a CapEx and EBITDA interest tax rate on through CapEx.
Speaker #5: So we're just trying to capture some of the don't point at any one of them as being a prominent theme.
Operator: So we're just trying to capture some of the variability across each of those. Don't point at any one of them as being a prominent theme. Drew, on your question on internet in terms of what we saw play out in Q4 and what we continue to see now, I would describe the promotional activity on internet as being somewhat stable, certainly not what we've seen on the wireless side. We're pleased with the ARPU profile in internet. Our strategy has been and continues to be to focus on having the best internet in terms of reliability, first and foremost, and speed. And we're glad to see some of the recognition that we're getting on speed as well when it comes to internet across our entire national platform.
Glenn Brandt: Drew, on your question on internet in terms of what we saw play out in Q4 and what we continue to see now, I would describe the promotional activity on internet as being somewhat stable, certainly not what we've seen on the wireless side. We're pleased with the ARPU profile in internet. Our strategy has been and continues to be to focus on having the best internet in terms of reliability, first and foremost, and speed. And we're glad to see some of the recognition that we're getting on speed as well when it comes to internet across our entire national platform.
Speaker #6: Drew, on your question on internet in terms of what we saw play out in the fourth quarter and what we continue to see now, I would describe the promotional activity on internet as being somewhat stable.
Speaker #6: Certainly not what we've seen in on the wireless side. We're pleased with the ARPU profile in internet. Our strategy has been and continues to be to focus on having the best internet.
Speaker #6: In terms of reliability, first and foremost, and speed. And we're glad to see some of the recognition that we're getting—speed as well—when it comes to internet across our entire national platform.
Speaker #6: And so, our market share and our value proposition have been centered around best-in-class internet, combined with the Rogers Xfinity platform, which includes video as well as some home monitoring services as well.
Operator: And so our market share and our value proposition has been centered around best internet combined with the Rogers Xfinity platform, which includes video as well as some home monitoring services as well. And that seems to be working well in the marketplace for us. And so you see it in very solid, steady progression of market share on internet. That's in both the east and the west. And so we're pleased with the way that's playing out. Our capital investments in our network continue to pay dividends for us in terms of customer satisfaction. So we're pleased with that. And then you layer on top of that our fixed wireless access or our 5G Home Internet product. That continues to do well. And we continue to make refinements of it, particularly in markets where we don't otherwise have a wireline network.
And so our market share and our value proposition has been centered around best internet combined with the Rogers Xfinity platform, which includes video as well as some home monitoring services as well. And that seems to be working well in the marketplace for us. And so you see it in very solid, steady progression of market share on internet. That's in both the east and the west. And so we're pleased with the way that's playing out. Our capital investments in our network continue to pay dividends for us in terms of customer satisfaction. So we're pleased with that. And then you layer on top of that our fixed wireless access or our 5G Home Internet product. That continues to do well. And we continue to make refinements of it, particularly in markets where we don't otherwise have a wireline network.
Speaker #6: And that seems to be working well in the marketplace for us. And so you see it in a very solid, steady progression of market share on internet.
Speaker #6: And that's in both the East and the West. And so we're pleased with the way that's playing out. Our capital investments in our network continue to pay dividends for us in terms of customer satisfaction.
Speaker #6: So we're pleased with that. And then you layer on top of that our fixed wireless access or our 5G home internet product. That continues to do well.
Speaker #6: And we continue to make refinements of it, particularly in markets where we don't otherwise have a wireline network. And so it's a combination of those that we see working well.
Operator: So it's the combination of those that we see working well. In terms of wholesaling or TPIA in our markets, we don't see it having much of an impact. So there's not a lot I can share with you. I mean, we continue to look at the market and what we need to do to adapt. But we're not seeing any signs of anything significant in terms of our competitors' TPIA initiatives in our markets. I'll leave it at that. Okay. That's great. Thank you very much. Thanks, Drew. Next question, Gayleen. The next question is from Maher Yaghi with Scotiabank. Please go ahead. Great. Thank you for taking my question. So, Tony, I just wanted to go back on the wireless question. Throughout 2025, it seemed like towards the end of the year, we started to see some rational pricing taking hold.
So it's the combination of those that we see working well. In terms of wholesaling or TPIA in our markets, we don't see it having much of an impact. So there's not a lot I can share with you. I mean, we continue to look at the market and what we need to do to adapt. But we're not seeing any signs of anything significant in terms of our competitors' TPIA initiatives in our markets. I'll leave it at that.
Speaker #6: In terms of wholesaling or TPIA in our markets, we don't see it having much of an impact and so there's not a lot, I can share with you.
Speaker #6: I mean, we continue to look at the market and what we need to do to adapt. But we're not seeing any signs of anything significant in terms of our competitors' TPIA initiatives.
Speaker #6: In our markets. I'll leave it at that.
Drew McReynolds: Okay. That's great. Thank you very much.
Speaker #1: Okay. That's great. Thank you very much.
Paul Carpino: Thanks, Drew. Next question, Gayleen.
Speaker #2: Thanks, Drew. Next question,
Speaker #2: Galey. The next question is from Mayor
Operator: The next question is from Maher Yaghi with Scotiabank. Please go ahead.
Speaker #3: Yagi with Scotiabank. Please go
Speaker #3: ahead. Great.
Speaker #1: Thank you for taking my question. So Tony, just wanted to go back on the wireless question. Throughout 2025, it seemed like towards the end of the year, we started to see some rational pricing taking hold.
Maher Yaghi: Great. Thank you for taking my question. So, Tony, I just wanted to go back on the wireless question. Throughout 2025, it seemed like towards the end of the year, we started to see some rational pricing taking hold. All of a sudden, we saw this increased pricing pressure happening and promotions at year-end. And again, I'm puzzled by the recent price pressure that we saw on the discounting side last week and this week. As an operator, when you look at subscriber loading slowing down, last year didn't seem like to bother a lot of people. But it seems like this year, companies are clamoring to get subs at any price just to offset the pricing pressure that the industry is facing. So the question I have is, do you feel that there's risk to the downside on price, given that we're seeing a very quick slowdown in subscriber growth and companies are trying to fill in the blank here through some kind of a marketing push to get subs at any price?
Speaker #1: And all of a sudden, we saw this increased pricing pressure happening and the promotions at year-end. And again, in an unpuzzled by the recent price pressure that we saw on the discounting side, last week and this week.
Operator: All of a sudden, we saw this increased pricing pressure happening and promotions at year-end. And again, I'm puzzled by the recent price pressure that we saw on the discounting side last week and this week. As an operator, when you look at subscriber loading slowing down, last year didn't seem like to bother a lot of people. But it seems like this year, companies are clamoring to get subs at any price just to offset the pricing pressure that the industry is facing. So the question I have is, do you feel that there's risk to the downside on price, given that we're seeing a very quick slowdown in subscriber growth and companies are trying to fill in the blank here through some kind of a marketing push to get subs at any price? Yes, Maher. I'll pick up on the comments I made earlier.
Speaker #1: As an operator, when you look at subscriber loading slowing down, last year didn't seem to bother a lot of people, but it seems like this year companies are clamoring to get subs at any price.
Speaker #1: Just to offset the pricing pressure that the industry is facing. So the question I have is, do you feel that there's risk to the downside on price, given that we're seeing a very quick slowdown in subscriber growth and companies are trying to fill in the blank here?
Speaker #1: Through some kind of a marketing push to get subs at any price.
Speaker #6: Yes, Mayor. I'll pick up on the comments I made earlier. We always start with what the reality of the market is and it's really a couple of things.
Tony Staffieri: Yes, Maher. I'll pick up on the comments I made earlier. We always start with what the reality of the market is. It's really a couple of things. One is it is a slower growth market, but it's still growing, as I said, in the 2 to 2.5% range. We've adjusted our expectations on volume for that. As we think about the fundamentals in our business, and I'll talk to that. I really can't talk to the strategy that our competitors have and how they think about volume versus ARPU. We're trying to ensure that we're squarely focused on revenue growth, service revenue growth, and having a leading share of service revenue growth. When we unpack that, we look at volume. Volume, not just in one specific period, but over a longer period of time and how we're doing in market share and what we're doing in the marketplace in terms of pricing.
Operator: We always start with what the reality of the market is. It's really a couple of things. One is it is a slower growth market, but it's still growing, as I said, in the 2 to 2.5% range. We've adjusted our expectations on volume for that. As we think about the fundamentals in our business, and I'll talk to that. I really can't talk to the strategy that our competitors have and how they think about volume versus ARPU. We're trying to ensure that we're squarely focused on revenue growth, service revenue growth, and having a leading share of service revenue growth. When we unpack that, we look at volume. Volume, not just in one specific period, but over a longer period of time and how we're doing in market share and what we're doing in the marketplace in terms of pricing.
Speaker #6: One is it is a slower growth market, but it's still growing. As I said in the two to two and a half percent range, and we've adjusted our expectations on volume for that.
Speaker #6: As we think about the fundamentals in our business, and I'll talk to that. I really can't talk to the strategy that our competitors have and how they think about volume versus ARPU.
Speaker #6: But we're trying to ensure that we're squarely focused on revenue growth, service revenue growth, and having leading share of service revenue growth. And when we unpack that, we look at volume.
Speaker #6: And volume not just in one specific period, but over a longer period of time. And how we're doing in market share and what we're doing in the marketplace in terms of pricing.
Speaker #6: And so as I said, our approach was to be balanced. There's a segment of the market, and we saw it play out in the fourth quarter.
Operator: As I said, our approach was to be balanced. There's a segment of the market, and we saw it play out in the fourth quarter, that is more price-sensitive and is perhaps less interested in some of the value-add features when it comes to satellite and coverage and/or when it comes to things like hardware discounting. So we were very, I would say, prudent in the extent to which we played in that segment. There are certain price points that we see as being uneconomical. And while you can get market share and get subscribers, we don't see building the fundamentals of our wireless business on the back of price plans coming in at, say, CAD 20, which you see in the marketplace today.
As I said, our approach was to be balanced. There's a segment of the market, and we saw it play out in the fourth quarter, that is more price-sensitive and is perhaps less interested in some of the value-add features when it comes to satellite and coverage and/or when it comes to things like hardware discounting. So we were very, I would say, prudent in the extent to which we played in that segment. There are certain price points that we see as being uneconomical. And while you can get market share and get subscribers, we don't see building the fundamentals of our wireless business on the back of price plans coming in at, say, CAD 20, which you see in the marketplace today.
Speaker #6: That is more price sensitive and is perhaps less interested in some of the value-add features when it comes to satellite and coverage and/or when it comes to things like hardware discounting.
Speaker #6: And so we were very, I would say, prudent in the extent to which we played in that segment. There are certain price points that we see as being uneconomical.
Speaker #6: And while you can get market share and get subscribers, we don't see building the fundamentals of our wireless business on the back of price plans coming in at, say, $20, which you see in the marketplace today.
Speaker #6: We don't get the logic on that, and we don't get how our competitors are thinking about that as building a solid wireless business on fundamentals.
Operator: We don't get the logic on that, and we don't get how our competitors are thinking about that as building a solid wireless business on fundamentals. But that's over to them. As I said, we're focused on balancing it. You see that balance come through in our margins. In the fourth quarter, 67% margin on wireless, very strong. So it's all of those factors together that form part of our playbook. I think you can expect us to continue to follow that playbook from time to time. We may enter the fray in terms of some promotional activities for specific dates, but those will be very finite periods. We're staying focused on the broader fundamentals of our value proposition that continue to drive growth in ARPU in. Okay. Great. Maybe just a follow-up to Glenn on the free cash flow question that was asked earlier.
We don't get the logic on that, and we don't get how our competitors are thinking about that as building a solid wireless business on fundamentals. But that's over to them. As I said, we're focused on balancing it. You see that balance come through in our margins. In the fourth quarter, 67% margin on wireless, very strong. So it's all of those factors together that form part of our playbook. I think you can expect us to continue to follow that playbook from time to time. We may enter the fray in terms of some promotional activities for specific dates, but those will be very finite periods. We're staying focused on the broader fundamentals of our value proposition that continue to drive growth in ARPU in.
Speaker #6: But that's over to them. As I said, we're focused on balancing it. And you see that balance come through in our margins. In the fourth quarter, 67% margin in wireless.
Speaker #6: Very strong. And so it's all of those factors together that form part of our playbook. And I think you can expect us to continue to follow that playbook from time to time.
Speaker #6: We may enter the fray in terms of some promotional activities for specific dates. But those will be very finite periods. We're staying focused on the broader fundamentals of our value proposition that continue to drive growth in ARPU
Speaker #6: in. Okay.
Maher Yaghi: Okay. Great. Maybe just a follow-up to Glenn on the free cash flow question that was asked earlier. So I'm trying just for modeling purposes, if the backhaul deal is cash flow neutral, as continues to be the expectation, where's the drag coming from? Significant CapEx reduction, and that's definitely a positive to see for a cable operator. But where's the drag coming in that is nullifying some of the benefit from the CapEx reduction? Glenn, please. Thanks.
Speaker #1: Great. And maybe just a follow-up to Glenn on the free cash flow question that was asked earlier. So I'm trying just for modeling purposes, if the backhaul deal is cash flow neutral as continues to be the expectation, where's the drag coming from?
Operator: So I'm trying just for modeling purposes, if the backhaul deal is cash flow neutral, as continues to be the expectation, where's the drag coming from? Significant CapEx reduction, and that's definitely a positive to see for a cable operator. But where's the drag coming in that is nullifying some of the benefit from the CapEx reduction? Glenn, please. Thanks. There's not really any more detail to provide than what I answered earlier, Maher. There's not a drag. There's not a category that is grinding it down. It's more just trying to be prudent on where we're setting the guidance and the expectations with the variability across each of the elements. The distributions are, as I've said, you see the normalized run rate in the Q4. There will be a little bit and a very minor amount of variability between that and the interest savings and the tax lines.
Speaker #1: Significant CapEx reduction, and that's definitely a positive to see for a cable operator. But where's the drag coming in that is nullifying some of the benefits from the CapEx reduction?
Speaker #1: Glenn, please.
Speaker #1: Thanks. There's not really any
Paul Carpino: There's not really any more detail to provide than what I answered earlier, Maher. There's not a drag. There's not a category that is grinding it down. It's more just trying to be prudent on where we're setting the guidance and the expectations with the variability across each of the elements. The distributions are, as I've said, you see the normalized run rate in the Q4. There will be a little bit and a very minor amount of variability between that and the interest savings and the tax lines.
Speaker #2: more detail to provide than what I answered earlier, Mayor. The there's not a drag, there's not a category that is grinding it down. It's more just trying to be prudent on where we're setting the guidance and the expectations.
Speaker #2: With the variability across each of the elements, the distributions are, as I've said, you see the normalized run rate in the fourth quarter. There will be a little bit, and a very minor amount, of variability between that and the interest savings, and tax lines. You see what our guidance is on CapEx.
Operator: You see what our guidance is on CapEx. The one thing that could affect timing is timing on when we transact the acquisition of the 25% interest in MLSE and when we execute on the recapitalization of our sports and media properties. Obviously, that will pay down debt. If that comes later in the year, you'll see those savings predominantly in 2027 rather than 2026. If it comes towards the earlier in the year, say in Q3, well, then that's a longer period of savings in 2026. But I can't put a date on that until we determine timing with the 25% holder. So those are the largest items. Thanks, Maher. Thank you. Thanks, Maher. Next question, Gayleen. The next question is from Stephanie Price with CIBC. Please go ahead. Hi. Good morning.
You see what our guidance is on CapEx. The one thing that could affect timing is timing on when we transact the acquisition of the 25% interest in MLSE and when we execute on the recapitalization of our sports and media properties. Obviously, that will pay down debt. If that comes later in the year, you'll see those savings predominantly in 2027 rather than 2026. If it comes towards the earlier in the year, say in Q3, well, then that's a longer period of savings in 2026. But I can't put a date on that until we determine timing with the 25% holder. So those are the largest items. Thanks, Maher.
Speaker #2: The one thing that could affect timing is timing on when we transact the acquisition of the 25% interest in MLSE. And when we execute on the recapitalization of our sports and media properties.
Speaker #2: Obviously, that will pay down debt if that comes later in the year. You'll see those savings predominantly in '27 rather than '26. If it comes towards the earlier in the year, say in Q3, well, then that's a longer period of savings in '26.
Speaker #2: But I can't put a date on that until we determine timing with the 25% holder. Those are the
Speaker #1: Okay. Thank you very much. Thank
Speaker #2: largest items. Thanks, Mayor.
Maher Yaghi: Thank you.
Paul Carpino: Thanks, Maher. Next question, Gayleen.
Speaker #3: Thanks, you. Mayor. Next question, Galen.
The next question is from Stephanie Price with CIBC. Please go ahead.
Speaker #4: The next question is from Stephanie Price with CIBC. Please go
Speaker #4: ahead.
Stephanie Price: Hi. Good morning. On the CapEx guidance, I was hoping you could break down the drivers of the expected improvement in capital intensity a little bit more. And just related, you mentioned a focus on reducing the cost structure in a lower growth environment. If you could talk a little bit about the areas where you're thinking about some additional cost savings here.
Speaker #5: morning. On the Hi, good CapEx guidance, I was hoping you could break down the drivers of the expected improvement in capital intensity a little bit more.
Operator: On the CapEx guidance, I was hoping you could break down the drivers of the expected improvement in capital intensity a little bit more. And just related, you mentioned a focus on reducing the cost structure in a lower growth environment. If you could talk a little bit about the areas where you're thinking about some additional cost savings here. On the capital spend, we are largely through the integration of the Shaw-Rogers transaction and combining the firms, and still a little bit of investment in our business systems, but most of that has been complete. And so it's more the standard fare of ongoing update and maintenance of our business systems. So that's a more normal run rate. And it's reflecting just the fact that we had elevated investment as we've acknowledged and as each of you have indicated for several quarters and years.
Speaker #5: And just related, you mentioned a focus on reducing the cost structure in a lower growth environment. If you could talk a little bit about the areas where you're thinking about some additional cost savings here.
Glenn Brandt: On the capital spend, we are largely through the integration of the Shaw-Rogers transaction and combining the firms, and still a little bit of investment in our business systems, but most of that has been complete. And so it's more the standard fare of ongoing update and maintenance of our business systems. So that's a more normal run rate. And it's reflecting just the fact that we had elevated investment as we've acknowledged and as each of you have indicated for several quarters and years.
Speaker #2: On the capital spend, we are largely through the integration of the SHA Rogers transaction and combining the firms and still a little bit of investment in our business systems, but most of that has been complete and so it's more the standard fare of ongoing update and maintenance of our business systems.
Speaker #2: So that's a more normal run rate. And it's reflecting just the fact that we had elevated investment as we've acknowledged and as each of you have indicated for several quarters and years.
Speaker #2: And we've said for some time now, we are consciously looking to bring that down. 2025 was the start of that, and you see it continuing in '26.
Operator: We've said for some time now we are consciously looking to bring that down. 2025 was the start of that, and you see it continuing in 2026. We continue to invest, but we've got strong presence in wireless from coast to coast. We have a very strong presence in wireline from coast to coast. There is some greenfield growth, but with lower immigration comes lower home builds. And so it's across the board where we've got a little bit less investment pressure. We continue to find the opportunities though to find growth. Thank you. Thank you. Then on the cost side, sorry, on the cost side, we're continuing to drive scale and efficiency improvements within cable and wireless. But we've got a particular opportunity within media to drive the synergies as we combine RSM and MLSE.
We've said for some time now we are consciously looking to bring that down. 2025 was the start of that, and you see it continuing in 2026. We continue to invest, but we've got strong presence in wireless from coast to coast. We have a very strong presence in wireline from coast to coast. There is some greenfield growth, but with lower immigration comes lower home builds. And so it's across the board where we've got a little bit less investment pressure. We continue to find the opportunities though to find growth. Thank you. Thank you. Then on the cost side, sorry, on the cost side, we're continuing to drive scale and efficiency improvements within cable and wireless. But we've got a particular opportunity within media to drive the synergies as we combine RSM and MLSE.
Speaker #2: We continue to invest but we've got strong presence in wireless from coast to coast. We have a very strong presence in wireline from coast to coast.
Speaker #2: There is some greenfield growth, but with lower immigration comes lower home builds. And so, it's across the board where we've got a little bit less investment pressure.
Speaker #2: We continue to find the opportunities though to find
Speaker #2: growth. Thank you. Thank you. And then on the cost side, sorry, on the cost side, we're continuing to drive scale efficiency improvements. Within cable and wireless, but we've got a particular opportunity within media to drive the synergies as we combine RSM and MLSE.
Speaker #2: We have started that exercise on a very preliminary basis. With having acquired control that will really focus in earnest as we combine RSM with the Blue Jays and Rogers Center with MLSE.
Operator: We have started that exercise on a very preliminary basis with having acquired control. That will really focus in earnest as we combine RSM with the Blue Jays and Rogers Centre with MLSE. So some of that opportunity will hit in 2026. You see some of that in the numbers. Some of that will come in 2027. Great. Thank you. Thank you. Thanks, Stephanie. Next question, Gayleen. The next question is from Jerome Dubreuil with Desjardins. Please go ahead. Hey, good morning. Thanks for taking my questions. Number one is on the wireless market. So what we've seen in the budget in the fall didn't really change the trajectory of immigration expectations, it seems. But you're calling for market growth of 2 to 2.5%, which is pretty good in the context.
We have started that exercise on a very preliminary basis with having acquired control. That will really focus in earnest as we combine RSM with the Blue Jays and Rogers Centre with MLSE. So some of that opportunity will hit in 2026. You see some of that in the numbers. Some of that will come in 2027.
Speaker #2: So some of that opportunity will hit in '26. You see some of that in the numbers, some of that will come in
Speaker #2: '27. Great.
Speaker #5: Thank
Stephanie Price: Great. Thank you.
Speaker #5: you. Thank you.
Glenn Brandt: Thank you.
Paul Carpino: Thanks, Stephanie. Next question, Gayleen.
Speaker #3: Thanks, Stephanie. Next question. Galen.
Speaker #4: The next question is from Jerome DeBru with Desjardins. Please go ahead.
Operator: The next question is from Jerome Dubreuil with Desjardins. Please go ahead.
Jérôme Dubreuil: Hey, good morning. Thanks for taking my questions. Number one is on the wireless market. So what we've seen in the budget in the fall didn't really change the trajectory of immigration expectations, it seems. But you're calling for market growth of 2 to 2.5%, which is pretty good in the context. So maybe if you can dive into the qualitative reasons maybe for the continued penetration increases that you're seeing and how long that may last. Thank you.
Speaker #6: Hey, good morning. Thanks for taking my questions. Number one is on the wireless market. So what we've seen in the budget in the fall didn't really change the trajectory of immigration expectations.
Speaker #6: It seems but what you're calling for a market growth of 2 to 2.5%, which is pretty good in the context. So maybe if you can dive into the qualitative reasons maybe for the continued penetration increases that you're seeing and how long that may last.
Operator: So maybe if you can dive into the qualitative reasons maybe for the continued penetration increases that you're seeing and how long that may last. Thank you. Morning, Jerome. I'll start. In terms of the 2.5%, if I understand your question, sort of a bit of unpacking and where that's coming from. And I'll start at the highest level, which, when we look at penetration gains, we've consistently seen over a very long period of time penetration in that range in terms of second, third, fourth lines, etc. And there's a few factors for that. Before I get to them, I will say for you to look at penetration in the US, we've consistently lagged but tracked very closely in terms of the penetration that you see there. So some of the factors that drive that, second, third, and fourth lines are obviously a big component of it.
Speaker #6: Thank
Speaker #6: you.
Tony Staffieri: Morning, Jerome. I'll start. In terms of the 2.5%, if I understand your question, sort of a bit of unpacking and where that's coming from. And I'll start at the highest level, which, when we look at penetration gains, we've consistently seen over a very long period of time penetration in that range in terms of second, third, fourth lines, etc. And there's a few factors for that. Before I get to them, I will say for you to look at penetration in the US, we've consistently lagged but tracked very closely in terms of the penetration that you see there. So some of the factors that drive that, second, third, and fourth lines are obviously a big component of it.
Speaker #7: Good morning, Jerome. I'll
Speaker #7: start. In terms of the 2.5%, if I understand your question, sort of a bit of unpacking and where that's coming from. And I'll start at the highest level, which when we look at penetration gains, we've consistently seen over a very long period of time penetration in that range in terms of second, third, fourth lines, etc.
Speaker #7: And there's a few factors for that. Before I get to them, I will say for you to look at penetration in the US, we've consistently lagged, but tracked very closely in terms of the penetration that you see there.
Speaker #7: So some of the factors that drive that, second, third, lines, and fourth lines are obviously a big component of it. And in many ways, we've led in trying to promote that with our Adeline strategy and the pricing that we introduced in mid last year, to help promote that.
Operator: And in many ways, we've led in trying to promote that with our add-a-line strategy and the pricing that we introduced in mid-last year to help promote that. And so that's one of it. Our hardware strategy and discounting is tied to number of lines as well. So it's one further factor. And then what we're seeing more and more on the enterprise side is organizations looking to have their employees have two phones. And particularly with heightened cybersecurity and IT risks that are evolving quickly, many more organizations are opting to have employees use the business phone solely for business. And so what we're seeing is the adoption of two or more phones in the workplace. And so that's one additional factor, something that's been in the US enterprise side for some time, and we see that evolving.
And in many ways, we've led in trying to promote that with our add-a-line strategy and the pricing that we introduced in mid-last year to help promote that. And so that's one of it. Our hardware strategy and discounting is tied to number of lines as well. So it's one further factor. And then what we're seeing more and more on the enterprise side is organizations looking to have their employees have two phones. And particularly with heightened cybersecurity and IT risks that are evolving quickly, many more organizations are opting to have employees use the business phone solely for business. And so what we're seeing is the adoption of two or more phones in the workplace. And so that's one additional factor, something that's been in the US enterprise side for some time, and we see that evolving.
Speaker #7: And so that's one of it. Our hardware strategy and discounting is tied to a number of lines as well. So it's one further factor.
Speaker #7: And then what we're seeing more and more on the enterprise side is organizations looking to have their employees have two phones. And particularly with heightened cybersecurity and IT risks, that are evolving quickly, many more organizations are opting to have employees use the business phone solely for business.
Speaker #7: And so what we're seeing is the adoption of two or more phones in the workplace. And so that's one additional factor. Something that's been in the US enterprise side for some time, and we see that evolving.
Speaker #7: And so a combination of those specific drivers combined with the macro trends that we've seen and have been seeing for a long time, is what gives us somewhat confidence on that type of growth rate.
Operator: And so a combination of those specific drivers combined with the macro trends that we've seen and have been seeing for a long time is what gives us somewhat confidence on that type of growth rate. That's great. And second question for me is on the CapEx. Good to see the client expectations there. So Glenn did a good job in unpacking the impact from Shaw and a couple of other items. But you've also mentioned that with the regulatory environment, some of the investments are now uneconomical. If you can talk about what specifically those are, maybe on the wireless versus the cable side, and if this impacts the network evolution and roadmap at all or other things. Thank you. Thank you, Jerome.
And so a combination of those specific drivers combined with the macro trends that we've seen and have been seeing for a long time is what gives us somewhat confidence on that type of growth rate. That's great. And second question for me is on the CapEx. Good to see the client expectations there.
Speaker #6: That's great. And second question for me is on the CapEx. Good to see the client expectations there. So Glenn did a good job in unpacking the impact from SHA and a couple of other items.
Jérôme Dubreuil: So Glenn did a good job in unpacking the impact from Shaw and a couple of other items. But you've also mentioned that with the regulatory environment, some of the investments are now uneconomical. If you can talk about what specifically those are, maybe on the wireless versus the cable side, and if this impacts the network evolution and roadmap at all or other things. Thank you.
Speaker #6: But you've also mentioned that with the regulatory environment, some of the investments are now uneconomical. If you can talk about what specifically those are—maybe on the wireless versus the cable side—and if this impacts the network evolution and roadmap at all, or other things.
Speaker #6: Thank you.
Glenn Brandt: Thank you, Jerome. I think, look, just from a general overview, not anything specific, but we've got an environment where you see some of our peers leaning in on TPIA competition outside of their traditional footprint. You see some uptake on MVNO traffic and what have you. All of those have an impact on the ability to invest in a country as broad-reaching as Canada is with a thin band of urban markets and corridors that are well covered. You then start reaching into the rural markets and more remote regions. The economics driving that investment are already tight in a thinly populated region. And when you start, whether it's wireless or fibering for wireline coverage, and where you start having government programs that encourage TPIA competition, it affects the ability to invest in those areas and make a return.
Speaker #7: Thank you, Jerome. I think, look, just from a general overview, not anything specific, but we've got an environment where you see some of our peers leaning in on TPIA competition outside of their traditional footprint.
Operator: I think, look, just from a general overview, not anything specific, but we've got an environment where you see some of our peers leaning in on TPIA competition outside of their traditional footprint. You see some uptake on MVNO traffic and what have you. All of those have an impact on the ability to invest in a country as broad-reaching as Canada is with a thin band of urban markets and corridors that are well covered. You then start reaching into the rural markets and more remote regions. The economics driving that investment are already tight in a thinly populated region. And when you start, whether it's wireless or fibering for wireline coverage, and where you start having government programs that encourage TPIA competition, it affects the ability to invest in those areas and make a return.
Speaker #7: see You some uptake on MVNO traffic and what have you. All of those have an impact on the ability to invest in a country as broad, reaching as Canada is, with a thin band of urban markets and corridors that are well covered.
Speaker #7: You then start reaching into the rural markets and more remote regions. The economics driving that investment are already tight in a thinly populated region.
Speaker #7: And when you start, whether it's wireless or fibering for wireline coverage, and where you start having government programs that encourage TPIA competition, it affects the ability to invest in those areas.
Speaker #7: And make a return. The reason for some of our peers leaning in on TPIA outside their footprint is exactly because of that, because to invest in those areas is difficult.
Operator: The reason for some of our peers leaning in on TPIA outside their footprint is exactly because of that, because to invest in those areas is difficult, and yet it then affects the companies that are investing. We have opted to lean in hard on our own networks. We're using outside of footprint. We're focused on 5GHI and using our own wireless network to grow our market area. But some of our peers are opting otherwise. So those are the factors that come into it. Add to that the restriction on immigration going on at present, and that won't last forever. But while immigration numbers are low, there is just not as much opportunity for higher levels of capital spend. Then finally, I'll bring it back to what I said earlier.
The reason for some of our peers leaning in on TPIA outside their footprint is exactly because of that, because to invest in those areas is difficult, and yet it then affects the companies that are investing. We have opted to lean in hard on our own networks. We're using outside of footprint. We're focused on 5GHI and using our own wireless network to grow our market area. But some of our peers are opting otherwise. So those are the factors that come into it. Add to that the restriction on immigration going on at present, and that won't last forever. But while immigration numbers are low, there is just not as much opportunity for higher levels of capital spend. Then finally, I'll bring it back to what I said earlier.
Speaker #7: And yet it then affects the companies that are investing. We have opted to lean in hard on our own networks. We're using outside-of-footprint. We're focused on 5GHI and using our own wireless network to grow our market area.
Speaker #7: But some of our peers are opting otherwise. And so those are the factors that come into it. Add to that the restriction on immigration, going on at present.
Speaker #7: And that won't last forever. But while immigration numbers are low, there is just not as much opportunity for higher levels of capital spend. And then finally, I'll bring it back to what I said earlier.
Speaker #7: And our capital intensity has been high in recent years, as a result of a number of factors, not the least of which is investing and bringing together Rogers and SHA successfully.
Operator: Our capital intensity has been high in recent years as a result of a number of factors, not the least of which is investing and bringing together Rogers and Shaw successfully. So some of that is also affecting the decline in our capital investment for 2026. Very clear. Thank you. Thank you. Thanks, Jerome. Gayleen, we have time for 2 more questions, please. Thank you. The next question is from Aravinda Galappatthige with Canaccord Genuity. Please go ahead. Good morning. A couple of quick questions. First of all, on the cable side of the business, I think, Tony, you indicated that you feel like the promotional intensity is a little bit more manageable, relatively speaking.
Our capital intensity has been high in recent years as a result of a number of factors, not the least of which is investing and bringing together Rogers and Shaw successfully. So some of that is also affecting the decline in our capital investment for 2026.
Speaker #7: And so some of that is also affecting the decline in our capital investment for—
Speaker #7: 26. Derek here.
Jérôme Dubreuil: Very clear. Thank you.
Speaker #6: Thank
Speaker #6: you.
Glenn Brandt: Thank you.
Speaker #7: Thank you.
Paul Carpino: Thanks, Jerome. Gayleen, we have time for 2 more questions, please.
Speaker #8: Jerome. Gailene, we have time for two more questions,
Speaker #8: Jerome: Gailene, we have time for two more questions, please. Thank you.
Operator: Thank you. The next question is from Aravinda Galappatthige with Canaccord Genuity. Please go ahead.
Speaker #9: The next question is from Aravinda Galapatike with Concord Genoty. Please go ahead.
Aravinda Galappatthige: Good morning. A couple of quick questions. First of all, on the cable side of the business, I think, Tony, you indicated that you feel like the promotional intensity is a little bit more manageable, relatively speaking. Obviously doing well on the positive side in terms of growth, revenue, and EBITDA, but I wanted to get a sense of what it would take to kind of tick up EBITDA growth to sort of that 2% mark. You did achieve that in the middle of sort of 2023, Q2, and Q3, but obviously there are many moving pieces. Considering, yes, you have high margins, but there's arguably more streamlining options and prospects given sort of the technologies that are in development these days with AI and so forth. So just wanted to get a sense of what the dynamics there would be. And then perhaps related to that real quickly, on the restructuring charges, I did see it kind of tick down a bit in Q4. I recognize one quarter can be misleading, but generally speaking, how should we think about restructuring costs on a go-forward basis? Thank you.
Speaker #10: Good morning. A couple of quick questions. First of all, on the cable side of the business, I think, Tony, you indicated that you feel like the promotional intensity is a little bit more manageable, relatively speaking.
Speaker #10: Obviously, doing well with the positive side in terms of growth and revenue and EBITDA, but I wanted to get a sense of what it would take to kind of tick up EBITDA growth to a set of that 2% mark.
Operator: Obviously doing well on the positive side in terms of growth, revenue, and EBITDA, but I wanted to get a sense of what it would take to kind of tick up EBITDA growth to sort of that 2% mark. You did achieve that in the middle of sort of 2023, Q2, and Q3, but obviously there are many moving pieces. Considering, yes, you have high margins, but there's arguably more streamlining options and prospects given sort of the technologies that are in development these days with AI and so forth. So just wanted to get a sense of what the dynamics there would be. And then perhaps related to that real quickly, on the restructuring charges, I did see it kind of tick down a bit in Q4. I recognize one quarter can be misleading, but generally speaking, how should we think about restructuring costs on a go-forward basis?
Speaker #10: You did achieve that in the middle of, sort of, '23 Q2 and Q3. But obviously, there are many moving pieces. Considering, yes, you have high margins, but there's arguably more streamlining options and prospects given, sort of, the technologies that are in development these days with AI and so forth.
Speaker #10: So I just wanted to get a sense of what the dynamics there would be. And then, perhaps related to that, real quickly, on the restructuring charges—I did see it kind of tick down a bit in Q4.
Speaker #10: I recognize one quarter can be misleading, but generally speaking, how should we think about restructuring costs on a go-forward basis? Thank
Speaker #10: I recognize one quarter can be misleading, but generally speaking, how should we think about restructuring costs on a go-forward basis? Thank you. Aravinda, I'll start.
Operator: Thank you. Aravinda, I'll start with your question with respect to the opportunities for further cost efficiencies in cable. Let me start by saying we're always committed to making sure we are the most efficient operator, and I think speak to that. So hopefully you and our stakeholders have confidence that we know what we're doing when it comes to looking for efficiency in the cable side of the business. And as we look to our cost structure there, we continue to see opportunities as we adopt new technologies, especially on the digital side. If you're to look at the relative digital interactions between wireless and cable, most of it would be on the wireless side. And so we are working through and implementing tools that are going to substantially continue to improve the customer experience, the time for recovery for customers, and the response rate for customers dramatically.
Tony Staffieri: Aravinda, I'll start with your question with respect to the opportunities for further cost efficiencies in cable. Let me start by saying we're always committed to making sure we are the most efficient operator, and I think speak to that. So hopefully you and our stakeholders have confidence that we know what we're doing when it comes to looking for efficiency in the cable side of the business. And as we look to our cost structure there, we continue to see opportunities as we adopt new technologies, especially on the digital side. If you're to look at the relative digital interactions between wireless and cable, most of it would be on the wireless side. And so we are working through and implementing tools that are going to substantially continue to improve the customer experience, the time for recovery for customers, and the response rate for customers dramatically.
Speaker #7: with your question with respect to the opportunities for further cost efficiencies in cable. Let me start by saying we're always committed to making sure we are the most efficient operator.
Speaker #7: And I think—speak to that. So, hopefully, you and our stakeholders have confidence that we know what we're doing when it comes to looking for efficiency in the cable side of the business.
Speaker #7: And as we look to our cost structure there, we continue to see opportunities as we adopt new technologies, especially on the digital side. If you're to look at the relative digital interactions between wireless and cable, most of it would be on the wireless side.
Speaker #7: And so, we are working through and implementing tools that are going to substantially continue to improve the customer experience—the time for recovery for customers and the response rate for customers—dramatically.
Speaker #7: And so we always start with a mindset of, how can we continue to improve the customer experience and the customer needs? And as we implement tools to drive that, what we're finding is the outcome is a much more efficient operation.
Operator: And so we always start with a mindset of how can we continue to improve the customer experience and the customer needs. And as we implement tools to drive that, what we're finding is the outcome is a much more efficient operation, and that's what's dropping the cost as opposed to broad brush areas to go after. And so I'll just say more broadly that we continue to see opportunities, and that will continue to drive EBITDA growth. But I do want to caution, we're at a very strong margin position at 59%. And so I want to be realistic as well and not get too far ahead of our skis in terms of where that could go to. On the restructuring charges, just adding in on that, we've largely completed the restructuring or reorganization work following the Shaw-Rogers transaction.
And so we always start with a mindset of how can we continue to improve the customer experience and the customer needs. And as we implement tools to drive that, what we're finding is the outcome is a much more efficient operation, and that's what's dropping the cost as opposed to broad brush areas to go after. And so I'll just say more broadly that we continue to see opportunities, and that will continue to drive EBITDA growth. But I do want to caution, we're at a very strong margin position at 59%. And so I want to be realistic as well and not get too far ahead of our skis in terms of where that could go to.
Speaker #7: And that's what's dropping the cost, as opposed to broad-brush areas to go after. And so, I'll just say more broadly that we continue to see opportunities.
Speaker #7: And that will continue to drive EBITDA growth. But I do want to caution we're at a very strong margin position at 59%. And so I want to be realistic as well and not get too far ahead of our skis.
Speaker #7: In terms of where that could go to, on the restructuring charges—just adding in on that—we've largely completed the restructuring or reorganization work following the SHA Rogers transaction.
Glenn Brandt: On the restructuring charges, just adding in on that, we've largely completed the restructuring or reorganization work following the Shaw-Rogers transaction. We have some additional work now coming on media and RSM, smaller size and scale in terms of certainly breadth of operations and number of employees, but still significant, particularly for the RSM business and its scale. So you will see more as we work through that. Some in 2026. I suspect a heavier part of that will be in 2027. The timing of that will depend upon how quickly we can come to close on buying out the 25% interest. It really starts in earnest once we're able to combine Blue Jays, Rogers Centre, RSM with MLSE.
Speaker #7: We have some additional work now coming on media and RSM, smaller size and scale in terms of certainly breadth of operations and number of employees.
Operator: We have some additional work now coming on media and RSM, smaller size and scale in terms of certainly breadth of operations and number of employees, but still significant, particularly for the RSM business and its scale. So you will see more as we work through that. Some in 2026. I suspect a heavier part of that will be in 2027. The timing of that will depend upon how quickly we can come to close on buying out the 25% interest. It really starts in earnest once we're able to combine Blue Jays, Rogers Centre, RSM with MLSE. Thank you. Thank you. Thanks, Aravinda. And Gayleen, our last question, please. Thank you. The last question is from Matthew Griffiths with Bank of America Merrill Lynch. Please go ahead. Great. Thanks for taking the question.
Speaker #7: significant. Particularly But still for the RSM business. And its scale. So you will see more as we work through that. Some in '26. I suspect a heavier part of that will be in '27.
Speaker #7: The timing of that will depend upon how quickly we can come to close on buying out the 25% interest. It really starts in earnest once we're able to combine Blue Jays, Rogers Center, RSM with MLSC.
Aravinda Galappatthige: Thank you.
Speaker #10: Thank you.
Speaker #7: Thank you.
Glenn Brandt: Thank you.
Speaker #8: Thanks, Aravinda. And Gailene, our last question,
Paul Carpino: Thanks, Aravinda. And Gayleen, our last question, please.
Speaker #8: please. Thank you.
Operator: Thank you. The last question is from Matthew Griffiths with Bank of America Merrill Lynch. Please go ahead.
Speaker #9: The last question is from Matthew Griffiths with Bank of America Merrill Lynch. Please go ahead.
Speaker #11: Great. Thanks for taking the question. My first one is just on kind of the retail distribution network that you have, particularly for wireless. I mean, traditionally, I think that has been viewed as a strength in a growing wireless market.
Matthew Griffiths: Great. Thanks for taking the question. My first one is just on kind of the retail distribution network that you have, particularly for wireless. I mean, traditionally, I think that has been viewed as a strength in a growing wireless market, but the wireless market has obviously changed. And so, I mean, do you still view the benefits of having a very expansive distribution network the same way, or is that a source of potential cost savings going forward that you could mine? And then just secondly, on the sports topic, Glenn, just wondering if you had any kind of updated thoughts that you can share on valuation. And just maybe if you could unpack the steps going forward. Obviously, there's the mid-year Kilmer kind of negotiation. Should we expect there to be a long period where you execute on synergies before you then go on to a process of trying to monetize the asset and how long that might take? It would just be helpful to understand the timeframes and the steps that you're following. Thanks.
Operator: My first one is just on kind of the retail distribution network that you have, particularly for wireless. I mean, traditionally, I think that has been viewed as a strength in a growing wireless market, but the wireless market has obviously changed. And so, I mean, do you still view the benefits of having a very expansive distribution network the same way, or is that a source of potential cost savings going forward that you could mine? And then just secondly, on the sports topic, Glenn, just wondering if you had any kind of updated thoughts that you can share on valuation. And just maybe if you could unpack the steps going forward. Obviously, there's the mid-year Kilmer kind of negotiation.
Speaker #11: But the wireless market is obviously changed. And so I mean, do you still view the benefits of having a very expansive distribution network the same way?
Speaker #11: Or, is that a source of potential cost savings going forward that you could mine? And then just secondly, on the sports topic—Glenn, just wondering if you had any kind of updated thoughts that you can share on valuation, and maybe if you could unpack the steps going forward.
Speaker #11: Obviously, there's the mid-year Kilmer kind of negotiation. Should we expect there to be a long period where you execute on synergies before you then go on to a process of trying to monetize the asset?
Operator: Should we expect there to be a long period where you execute on synergies before you then go on to a process of trying to monetize the asset and how long that might take? It would just be helpful to understand the timeframes and the steps that you're following. Thanks. Sure. Yeah, Matt, I'll start on the retail distribution. We have what we believe is the strongest retail distribution network across the country, and we've expanded the effectiveness of it to have bundled and converged services. And so while traditionally they were focused on wireless, what we've seen over the last several years is an increasing ability to effectively market and sell our cable products and small business products through our retail outlets, particularly in the context of our 5G Home Internet.
Speaker #11: And how long that might take? It would just be helpful to understand the timeframes and the steps that you're following. Thanks.
Tony Staffieri: Sure. Yeah, Matt, I'll start on the retail distribution. We have what we believe is the strongest retail distribution network across the country, and we've expanded the effectiveness of it to have bundled and converged services. And so while traditionally they were focused on wireless, what we've seen over the last several years is an increasing ability to effectively market and sell our cable products and small business products through our retail outlets, particularly in the context of our 5G Home Internet.
Speaker #2: Hey, Matt. I'll start on the Sure. retail distribution. We have what we believe is the strongest retail distribution network across the country. And we've expanded the effectiveness of it to have bundled and converged services.
Speaker #2: And so while traditionally they were focused on wireless, what we've seen over the last several years is an increasing ability to effectively market and sell our cable products and small business products through our retail outlets.
Speaker #2: Particularly in the context of our 5G home internet, we want to be very careful, as we continue to look for cost efficiencies, that we don't disrupt the competitive advantage that we have there.
Operator: We want to be very careful as we continue to look for cost efficiencies that we don't disrupt the competitive advantage that we have there. I would say there are two broad structural things that will continue to, I would say, streamline our retail distribution outlets. One is our brand consolidation strategies. So as we have our brands more and more focus on Rogers, then you can expect a consolidation of some of the retail outlets with our other brands. The second large structural impact on the retail distribution outlook is digital. As our capabilities continue to improve quickly in the customer experience and our ability to get them the phone that they want within hours as opposed to days, then what we're seeing is digital transactions picking up.
We want to be very careful as we continue to look for cost efficiencies that we don't disrupt the competitive advantage that we have there. I would say there are two broad structural things that will continue to, I would say, streamline our retail distribution outlets. One is our brand consolidation strategies. So as we have our brands more and more focus on Rogers, then you can expect a consolidation of some of the retail outlets with our other brands. The second large structural impact on the retail distribution outlook is digital. As our capabilities continue to improve quickly in the customer experience and our ability to get them the phone that they want within hours as opposed to days, then what we're seeing is digital transactions picking up.
Speaker #2: I would say there are two broad structural things that will continue to, I would say, streamline our retail distribution outlets. And one is our brand consolidation strategies.
Speaker #2: And so as we have the brand our brands more and more focus on Rogers, then you can expect a consolidation of some of the retail outlets with our other brands.
Speaker #2: And the second large structural impact on the retail distribution outlook is digital. And as our capabilities continue to improve quickly, and the customer experience and our ability to get them the phone that they want within hours as opposed to days, then what we're seeing is digital transactions picking up.
Speaker #2: And over the course of time, we think that's a structural impact to the digital to our distribution network in terms of retail. And so we'll toggle it sort of at the right time.
Operator: Over the course of time, we think that's a structural impact to our distribution network in terms of retail. So we'll toggle it sort of at the right time. But as I said, we want to be very careful in how we do that so that we aren't missing out in terms of market effectiveness. Then, Matt, on your questions on sports, you pointed out we have the option trigger that happens in early July, so mid-year. There's a well-defined process around that, which is fairly predictable in terms of timing. So I expect we'll work through that. We are already starting to drive some synergies just through our control position at MLSE. There will be more, as I said, as we combine our operations.
Over the course of time, we think that's a structural impact to our distribution network in terms of retail. So we'll toggle it sort of at the right time. But as I said, we want to be very careful in how we do that so that we aren't missing out in terms of market effectiveness.
Speaker #2: But as I said, we want to be very careful in how we do that. So that we aren't missing out in terms of market effectiveness.
Speaker #7: And then, Matt, on your questions on sports, you've pointed out we have the option trigger that happens in early July, so mid-year. And there's a well-defined process around that, which is fairly predictable in terms of timing.
Glenn Brandt: Then, Matt, on your questions on sports, you pointed out we have the option trigger that happens in early July, so mid-year. There's a well-defined process around that, which is fairly predictable in terms of timing. So I expect we'll work through that. We are already starting to drive some synergies just through our control position at MLSE. There will be more, as I said, as we combine our operations.
Speaker #7: And so I expect we'll work through that. We are already starting to drive some synergies just through our control position at MLSC. There will be more as I said, as we combine our operations but I'd step back and say you see with our results from 2025 where we've got if we proform as if we had owned and controlled MLSC for the entire year, even including the period prior to which where we had the control position, the EBITDA for that combined entity is $400 million, well, more than $400 million.
Operator: But I'd step back and say, you see, with our results from 2025, where we've got, if we perform as if we had owned and controlled MLSE for the entire year, even including the period prior to which where we had the control position, the EBITDA for that combined entity is more than CAD 400 million in 2025. Our peers' media companies are not seeing the levels of growth that we are seeing across our media properties. We have some of the strongest properties focused in sports with MLB, NHL, and then the NBA as well. We are enjoying growth in advertising, growth in viewership. Many of our peers with their media operations are facing declines. So that, even before we start driving synergies, is going to be attractive. And so no, there won't be a long delay waiting to drive synergies.
But I'd step back and say, you see, with our results from 2025, where we've got, if we perform as if we had owned and controlled MLSE for the entire year, even including the period prior to which where we had the control position, the EBITDA for that combined entity is more than CAD 400 million in 2025. Our peers' media companies are not seeing the levels of growth that we are seeing across our media properties. We have some of the strongest properties focused in sports with MLB, NHL, and then the NBA as well. We are enjoying growth in advertising, growth in viewership. Many of our peers with their media operations are facing declines. So that, even before we start driving synergies, is going to be attractive. And so no, there won't be a long delay waiting to drive synergies.
Speaker #7: In 2025, our peers meeting companies are not seeing the levels of growth that we are seeing across our media properties. We have some of the strongest properties focused in sports with MLB, NHL, and then the NBA as well.
Speaker #7: We've got we are enjoying growth in advertising growth in viewership. Many of our peers with their media operations are facing declines. So that even before we start driving synergies is going to be attractive.
Speaker #7: And so no, there won't be a long delay waiting to drive synergies. We are seeing tremendous interest in the asset. And the transaction we had just need to get the order right.
Operator: We are seeing tremendous interest in the asset and the transaction. We just need to get the order right. We need to combine the operations first. That'll come after buying control. And along with that, or coincident with that, we are talking with potential investors and approaching the market, and we'll do so through this year and be ready to combine and bring a transaction as a relatively fast follow-up to buying out the minority interest. There's tremendous interest around it, so there's no need to wait. Thanks, Tony. Thank you, Matt. Thanks, Matt. And thanks, everyone, for joining us. Please feel free to reach out to IR if you have any further questions. Thank you. Thank you, everyone. Thank you. This brings to a close today's conference call. You may disconnect your lines. Thank you for participating and have a pleasant day.
We are seeing tremendous interest in the asset and the transaction. We just need to get the order right. We need to combine the operations first. That'll come after buying control. And along with that, or coincident with that, we are talking with potential investors and approaching the market, and we'll do so through this year and be ready to combine and bring a transaction as a relatively fast follow-up to buying out the minority interest. There's tremendous interest around it, so there's no need to wait.
Speaker #7: We need to combine the operations first. That'll come after buying control. And along with that or coincident with that, we are talking with potential investors and approaching the market.
Speaker #7: And we'll do so through this year. And be ready to combine and bring a transaction as a relatively fast follow to buying out the minority interest.
Speaker #7: There's tremendous interest around it. So there's no need to
Speaker #7: wait.
Speaker #1: All right. Thanks, Glenn. Thanks,
Matthew Griffiths: Thanks, Tony.
Speaker #1: Tony. Thanks, Matt.
Speaker #7: Thank you, Matt.
Tony Staffieri: Thank you, Matt.
Paul Carpino: Thanks, Matt. And thanks, everyone, for joining us. Please feel free to reach out to IR if you have any further questions. Thank you.
Speaker #8: And thanks, everyone, for joining us. Please feel free to reach out to IR if you have any further questions.
Speaker #8: Thank you. Thank
Paul Carpino: Thank you, everyone.
Speaker #7: you, everyone. Thank
Speaker #2: you.
Glenn Brandt: Thank you.
Operator: This brings to a close today's conference call. You may disconnect your lines. Thank you for participating and have a pleasant day.
