Q2 2026 AudioCodes Ltd Earnings Call
Speaker #1: patience. Greetings. Welcome to the AUDIOCODES second quarter 2026 earnings conference call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation.
Roger Chuchen: Greetings. Welcome to the AudioCodes' Q2 2026 earnings conference call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded.
Speaker #1: If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. Please note this conference is being recorded. I will now turn the conference over to your host, Roger Chuchen, Vice President of Investor Relations.
Operator: I will now turn the conference over to your host, Roger Chuchen, Vice President of Investor Relations. You may begin.
Operator: I will now turn the conference over to your host, Roger Chuchen, Vice President of Investor Relations. You may begin.
Speaker #1: You may begin.
Speaker #2: Thank you, operator. Hosting the call today are Shabtai Adlersberg, President and Chief Executive Officer, and Niran Baruch, Vice President of Finance, and Chief Financial Officer.
Roger L. Chuchen: Thank you, operator. Hosting the call today are Shabtai Adlersberg, President and Chief Executive Officer, and Niran Baruch, Vice President of Finance and Chief Financial Officer. Before we begin, I'd like to remind you that the information provided during this call may contain forward-looking statements relating to AudioCodes' business outlook, future economic performance, product introductions, plans and objectives related thereto, and statements concerning assumptions made or expectations as to any future events, conditions, performance, or other matters, are forward-looking statements as the term is defined under US federal securities laws. Forward-looking statements are subject to various risks, uncertainties, and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties, and factors include, but are not limited to, the following.
Roger Chuchen: Thank you, operator. Hosting the call today are Shabtai Adlersberg, President and Chief Executive Officer, and Niran Baruch, Vice President of Finance and Chief Financial Officer. Before we begin, I'd like to remind you that the information provided during this call may contain forward-looking statements relating to AudioCodes' business outlook, future economic performance, product introductions, plans and objectives related thereto, and statements concerning assumptions made or expectations as to any future events, conditions, performance, or other matters, are forward-looking statements as the term is defined under US federal securities laws. Forward-looking statements are subject to various risks, uncertainties, and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties, and factors include, but are not limited to, the following.
Speaker #2: Before we begin, I'd like to remind you that the information provided during this call may contain forward-looking statements relating to AudioCodes' business outlook, future economic performance, product introductions, plans, and objectives related thereto. Statements concerning assumptions made, or expectations as to any future events, conditions, performance, or other matters, are forward-looking statements as the term is defined under U.S. federal securities laws.
Speaker #2: Forward-looking statements are subject to various risks, uncertainties, and other factors that could cause actual results to differ materially from those stated in such statements.
Speaker #2: These risks, uncertainties, and factors include, but are not limited to, the following: the effect of global economic conditions in general, and conditions in AudioCodes' industry and target markets in particular, including governmental undertakings to address such conditions; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products; and pricing on AudioCodes and its customers' products and markets.
Roger L. Chuchen: The effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular, including governmental undertakings to address such conditions, shifts in supply and demand, market acceptance of new products and the demand for existing products. The impact of competitive products and pricing on AudioCodes and its customers' products and markets. Timely product and technology development upgrades, the advent of artificial intelligence, and ability to manage changes in market conditions and evolving regulatory regimes as applicable. Possible need for additional financing. The ability to satisfy covenants in AudioCodes' financing agreements. Possible impacts and disruptions from AudioCodes' acquisitions, including the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business. Possible adverse impacts attributable to any pandemic or other public health crisis on our business and results of operations.
Roger Chuchen: The effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular, including governmental undertakings to address such conditions, shifts in supply and demand, market acceptance of new products and the demand for existing products. The impact of competitive products and pricing on AudioCodes and its customers' products and markets. Timely product and technology development upgrades, the advent of artificial intelligence, and ability to manage changes in market conditions and evolving regulatory regimes as applicable. Possible need for additional financing. The ability to satisfy covenants in AudioCodes' financing agreements. Possible impacts and disruptions from AudioCodes' acquisitions, including the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes' business. Possible adverse impacts attributable to any pandemic or other public health crisis on our business and results of operations.
Speaker #2: Timely product and technology development, upgrades, the advent of artificial intelligence, and the ability to manage changes in market conditions and evolving regulatory regimes as applicable, possible need for additional financing, the ability to satisfy covenants in AUDIOCODES financing agreements, possible impacts and disruptions from AUDIOCODES acquisitions, including the ability of AUDIOCODES to successfully integrate the products and operations of acquired companies into AUDIOCODES business, possible adverse impacts attributable to any pandemic or other public health crisis on our business and results of operations, the effects of the current and any future hostilities involving Israel, including in the regions in which we or our counterparties operate, which may affect our operations and may limit our ability to produce and sell our solutions, any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions evolving Israel, and any other factors described in AUDIOCODES filings made with the US securities and exchange commission from time to time, AUDIOCODES assumes no obligation to update the information in addition, during the call, AUDIOCODES will refer to non-GAAP net income and net income per share, AUDIOCODES has provided full reconciliation of the non-GAAP net income and net income per share to its net income and net income per share according to GAAP in the press release that is posted on its website.
Roger L. Chuchen: The effects of the current and any future hostilities involving Israel, including in the regions in which we or our counterparties operate, which may affect our operations and may limit our ability to produce and sell our solutions. Any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions involving Israel, and any other factors described in AudioCodes' filings made with the U.S. Securities and Exchange Commission from time to time. AudioCodes assumes no obligation to update the information. In addition, during the call, AudioCodes will refer to non-GAAP net income and net income per share. AudioCodes has provided full reconciliation of the non-GAAP net income and net income per share to its net income and net income per share according to GAAP in the press release that is posted on its website.
Roger Chuchen: The effects of the current and any future hostilities involving Israel, including in the regions in which we or our counterparties operate, which may affect our operations and may limit our ability to produce and sell our solutions. Any disruption in our operations by the obligations of our personnel to perform military service as a result of current or future military actions involving Israel, and any other factors described in AudioCodes' filings made with the U.S. Securities and Exchange Commission from time to time. AudioCodes assumes no obligation to update the information. In addition, during the call, AudioCodes will refer to non-GAAP net income and net income per share. AudioCodes has provided full reconciliation of the non-GAAP net income and net income per share to its net income and net income per share according to GAAP in the press release that is posted on its website.
Speaker #2: Before I turn the call over to management, I'd like to remind everyone that this call is being recorded and archived webcast will be made available on the Investor Relations section of the company's website at the conclusion of the call.
Roger L. Chuchen: Before I turn the call over to management, I'd like to remind everyone that this call is being recorded and archive webcast will be made available on the investor relations section of the company's website at the conclusion of the call. With all that said, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.
Roger Chuchen: Before I turn the call over to management, I'd like to remind everyone that this call is being recorded and archive webcast will be made available on the investor relations section of the company's website at the conclusion of the call. With all that said, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.
Speaker #2: With all that said, I'd like to turn the call over to Shabtai. Shabtai, please go ahead.
Speaker #3: Thank you, Roger. Good morning and good afternoon, everybody. I would like to welcome all to our second quarter 2026 conference call. With me this morning is Niran Baruch, Chief Financial Officer, and Vice President of Finance of AUDIOCODES.
Shabtai Adlersberg: Thank you, Roger. Good morning and good afternoon, everybody. I would like to welcome all to our Q2 2026 conference call. With me this morning is Niran Baruch, Chief Financial Officer and Vice President of Finance of AudioCodes. Niran will start off by presenting a financial overview of the quarter. I will then review the business highlights and summary for the quarter and discuss trends and developments in our business and industry. We will then turn it into the Q&A session. Niran?
Shabtai Adlersberg: Thank you, Roger. Good morning and good afternoon, everybody. I would like to welcome all to our Q2 2026 conference call. With me this morning is Niran Baruch, Chief Financial Officer and Vice President of Finance of AudioCodes. Niran will start off by presenting a financial overview of the quarter. I will then review the business highlights and summary for the quarter and discuss trends and developments in our business and industry. We will then turn it into the Q&A session. Niran?
Speaker #3: Niran will start off by presenting a financial overview of the quarter. I will then review the business highlights and summary for the quarter, and discuss trends and developments in our business and industry.
Speaker #3: We will then turn into the Q&A session. Niran, thank you, Shabtai, and hello everyone. Before I start my formal remarks, I would like to remind everyone that in conjunction with our earnings release this morning, we will post shortly on our Investor Relations website an earnings supplemental deck.
Niran Baruch: Thank you, Shabtai. Hello, everyone. Before I start my formal remarks, I would like to remind everyone that in conjunction with our earnings release this morning, we will post shortly on our investor relations website an earnings supplemental deck. On today's call, we will be referring to both GAAP and non-GAAP financial results. The earnings press release that we issued earlier this morning contains a reconciliation of the supplemental non-GAAP financial information that I will be discussing on this call. Revenues for Q2 were $63 million, an increase of 3.1% over the $61.1 million reported in Q2 of last year. Services revenues for Q2 were $34.6 million, an increase of 6.2% over the year ago period. Services revenues in Q2 accounted for 54.9% of total revenues.
Niran Baruch: Thank you, Shabtai. Hello, everyone. Before I start my formal remarks, I would like to remind everyone that in conjunction with our earnings release this morning, we will post shortly on our investor relations website an earnings supplemental deck. On today's call, we will be referring to both GAAP and non-GAAP financial results. The earnings press release that we issued earlier this morning contains a reconciliation of the supplemental non-GAAP financial information that I will be discussing on this call. Revenues for Q2 were $63 million, an increase of 3.1% over the $61.1 million reported in Q2 of last year. Services revenues for Q2 were $34.6 million, an increase of 6.2% over the year ago period. Services revenues in Q2 accounted for 54.9% of total revenues.
Speaker #3: On today's call, we will be referring to both GAAP and non-GAAP financial results. The earnings press release that we issued earlier this morning contains a reconciliation of the supplemental non-GAAP financial information that I will be discussing on this call.
Speaker #3: Revenues for the second quarter were $63 million, an increase of 3.1% over the $61.1 million reported in the second quarter of last year. Services revenues for the second quarter were $34.6 million, an increase of 6.2% over the year-ago period.
Speaker #3: Services revenues in the second quarter accounted for $54.9% of total revenues. Revenue by geographic region was as follows: North America 50%, EMEA 33%, Asia Pacific 14%, and Central and Latin America 3%.
Niran Baruch: Revenue by geographic region was as follows: North America, 50%, EMEA, 33%, Asia Pacific, 14%, and Central and Latin America, 3%. Our top 15 customers represented an aggregate of 55% of our revenues in Q2, of which 37% was attributed to our 10 largest distributors. GAAP results are as follows. Gross margin for the quarter was 65.7% compared to 64.1% in Q2 2025. Operating income for Q2 was $3.2 million or 5.1% of revenues, compared to operating income of $2.6 million or 4.3% of revenues in Q2 2025. Net income for the quarter was $0.5 million or $0.02 per diluted share, compared to net income of $0.3 million or $0.01 per diluted share for Q2 2025. Non-GAAP results are as follows. Non-GAAP gross margin for the quarter was 65.8% compared to 64.5% in Q2 2025.
Niran Baruch: Revenue by geographic region was as follows: North America, 50%, EMEA, 33%, Asia Pacific, 14%, and Central and Latin America, 3%. Our top 15 customers represented an aggregate of 55% of our revenues in Q2, of which 37% was attributed to our 10 largest distributors. GAAP results are as follows. Gross margin for the quarter was 65.7% compared to 64.1% in Q2 2025. Operating income for Q2 was $3.2 million or 5.1% of revenues, compared to operating income of $2.6 million or 4.3% of revenues in Q2 2025. Net income for the quarter was $0.5 million or $0.02 per diluted share, compared to net income of $0.3 million or $0.01 per diluted share for Q2 2025. Non-GAAP results are as follows. Non-GAAP gross margin for the quarter was 65.8% compared to 64.5% in Q2 2025.
Speaker #3: Our top 15 customers represented an aggregate of 55 of our revenues in the second quarter of which 37% was attributed to our 10 largest distributors.
Speaker #3: GAAP results are as follows: gross margin for the quarter was 65.7% compared to 64.1% in Q2 2025. Operating income for the second quarter was 3.12 million, or 5.1% of revenues, compared to operating income of 2.6 million, or 4.3% of revenues in Q2 2025.
Speaker #3: Net income for the quarter was 0.5 million, or 2 cents per diluted share, compared to net income of 0.3 million, or 1 cent per diluted share for Q2 2025.
Speaker #3: Non-GAAP results are as follows: non-GAAP gross margin for the quarter was 65.8% compared to 64.5% in Q2 2025. Non-GAAP operating income for the second quarter was 4.6 million, or 7.4% of revenues, compared to 4.4 million, or 7.2% of revenues in Q2 2025.
Niran Baruch: Non-GAAP operating income for Q2 was $4.6 million or 7.4% of revenues, compared to $4.4 million or 7.2% of revenues in Q2 2025. Non-GAAP net income for Q2 was $3.9 million or $0.15 per diluted share, compared to $4.1 million or $0.14 per diluted share in Q2 2025. At the end of June 2026, cash equivalents, short-term bank deposits, short-term marketable securities, and long-term financial investment totaled $64.2 million. Net cash provided by operating activities was $6.1 million for Q2 2026. Day sales outstanding as of 30 June 2026 were 107 days. In May 2026, we received court approval in Israel to purchase up to an aggregate amount of $25 million of additional ordinary shares. The court approval also permits us to declare a dividend of any part of this amount. The approval is valid through 12 November 2026.
Niran Baruch: Non-GAAP operating income for Q2 was $4.6 million or 7.4% of revenues, compared to $4.4 million or 7.2% of revenues in Q2 2025. Non-GAAP net income for Q2 was $3.9 million or $0.15 per diluted share, compared to $4.1 million or $0.14 per diluted share in Q2 2025. At the end of June 2026, cash equivalents, short-term bank deposits, short-term marketable securities, and long-term financial investment totaled $64.2 million. Net cash provided by operating activities was $6.1 million for Q2 2026. Day sales outstanding as of 30 June 2026 were 107 days. In May 2026, we received court approval in Israel to purchase up to an aggregate amount of $25 million of additional ordinary shares. The court approval also permits us to declare a dividend of any part of this amount. The approval is valid through 12 November 2026.
Speaker #3: Non-GAAP net income for the second quarter was $3.9 million, or $0.15 per diluted share, compared to $4.1 million, or $0.14 per diluted share in Q2 2025.
Speaker #3: At the end of June 2026, cash-to-cash equivalent short-term bank deposits, short-term market bond securities, and long-term financial investment totaled $64.2 million. Net cash provided by operating activities was $6.1 million for the second quarter of 2026.
Speaker #3: Day sales outstanding as of June 30, 2026, were 107 days. In May 2026, we received court approval in Israel to purchase up to an aggregate amount of $25 million of additional ordinary shares.
Speaker #3: The court approval also permits us to declare a dividend of any part of this amount, the approval is valid through November 12, 2026. During the quarter, we acquired 950,000 of our ordinary shares for a total consideration of approximately $8.9 million.
Niran Baruch: During the quarter, we acquired 950,000 of our ordinary shares for a total consideration of approximately $8.9 million. Earlier this morning, we also declared a cash dividend of $0.20 per share. The aggregate amount of the dividend is approximately $4.8 million. The dividend will be paid on 3 September to all of our shareholders of record at the close of trading of 19 August. Now to provide an update on our guidance. We reiterate our guidance for non-GAAP diluted net income per share for 2026 to be in the range of $0.60 to $0.75. We are now raising our revenue guidance to a range of $251 million to $256 million, compared to the previous range of $247 million to $255 million. I will now turn the call over to Shab.
Niran Baruch: During the quarter, we acquired 950,000 of our ordinary shares for a total consideration of approximately $8.9 million. Earlier this morning, we also declared a cash dividend of $0.20 per share. The aggregate amount of the dividend is approximately $4.8 million. The dividend will be paid on 3 September to all of our shareholders of record at the close of trading of 19 August. Now to provide an update on our guidance. We reiterate our guidance for non-GAAP diluted net income per share for 2026 to be in the range of $0.60 to $0.75. We are now raising our revenue guidance to a range of $251 million to $256 million, compared to the previous range of $247 million to $255 million. I will now turn the call over to Shab.
Speaker #3: Earlier this morning, we also declared a cash dividend of $0.20 per share, the aggregate amount of the dividend is approximately $4.8 million, the dividend will be paid on September 3 to all of our shareholders of record at the close of trading of August 19.
Speaker #3: Now to provide an update on our guidance. We reiterate our guidance for non-GAAP diluted net income per share for 2026 to be in the range of $0.60 to $0.75, we are now raising our revenue guidance to a range of $251 million, to $256 million, compared to the previous range of $247 million to $255 million.
Speaker #3: I will now turn the call over to Shabtai.
Speaker #2: Thank you, Niran. Second quarter financials results were solid, most important they reflect steady progress on our strategic initiative to transform and reposition AUDICODES as a valued AI-driven cloud and edge software and services company.
Shabtai Adlersberg: Thank you, Niran. Q2 financial results were solid. Most important, they reflect steady progress on our strategic initiative to transform and reposition AudioCodes as a valued AI-driven cloud and edge software and services company. Our top-line growth has maintained its track, driven by ongoing momentum in two primary growth engines, Live Managed Services and Voice AI. Combined, these two units contributed to $84 million annual recurring revenue exit Q2 2026, growing 20% year-over-year, and highlighting the increasing contribution of recurring high-quality revenue to our model. Annual recurring revenue has doubled in the last three years. That provides a strong foundation for future growth. We delivered strong performance in the Microsoft Teams Phone business. In addition to achieving 5% year-over-year growth, we saw pipeline expansion, increasing momentum in newly created opportunities, and growth in the total contract value of opportunity signed.
Shabtai Adlersberg: Thank you, Niran. Q2 financial results were solid. Most important, they reflect steady progress on our strategic initiative to transform and reposition AudioCodes as a valued AI-driven cloud and edge software and services company. Our top-line growth has maintained its track, driven by ongoing momentum in two primary growth engines, Live Managed Services and Voice AI. Combined, these two units contributed to $84 million annual recurring revenue exit Q2 2026, growing 20% year-over-year, and highlighting the increasing contribution of recurring high-quality revenue to our model. Annual recurring revenue has doubled in the last three years. That provides a strong foundation for future growth. We delivered strong performance in the Microsoft Teams Phone business. In addition to achieving 5% year-over-year growth, we saw pipeline expansion, increasing momentum in newly created opportunities, and growth in the total contract value of opportunity signed.
Speaker #2: Our top-line growth has been maintained its track, driven by ongoing momentum in two primary growth engines: a live-managed services and voice AI. Combined, these two units contributed to $84 million annual recurring revenue exit second quarter 2026, growing 20% year over year and highlighting the increasing contribution of recurring high-quality revenue to our model.
Speaker #2: Annual recurring revenue has doubled in the last three years. That provides a strong foundation for future growth. We delivered strong performance in the Microsoft Teams Phone business, in addition to achieving 5% year over year growth.
Speaker #2: We saw pipeline expansion increasing momentum in newly created opportunities and growth in the total contract value of opportunity signed. Performance across our two primary segments was in line with expectations.
Shabtai Adlersberg: Performance across our two primary segments was in line with expectations, with our strong cash-generating connectivity business showing stability and Voice AI business revenue growing again over 50% year-over-year. The strong growth puts us on track to achieve our stated goal of 40% to 50% growth year-over-year for the Voice AI segment for the full year of 2026, targeting to reach $50 million by the end of 2028. Notably, the strong momentum in Voice AI business with new opportunities, new emerging applications, and delivering state-of-the-art solution ahead of competition, provides us with further incentive to continue and increase investments in this area. Now to highlights of Q2. Revenue growth accelerated to 3.1% year-over-year. Enterprise accounted to over 90% of revenues, led by 5% growth in the Microsoft Teams Phone business, with a healthy mix of Live Managed Services bookings across Microsoft and contact center connectivity.
Shabtai Adlersberg: Performance across our two primary segments was in line with expectations, with our strong cash-generating connectivity business showing stability and Voice AI business revenue growing again over 50% year-over-year. The strong growth puts us on track to achieve our stated goal of 40% to 50% growth year-over-year for the Voice AI segment for the full year of 2026, targeting to reach $50 million by the end of 2028. Notably, the strong momentum in Voice AI business with new opportunities, new emerging applications, and delivering state-of-the-art solution ahead of competition, provides us with further incentive to continue and increase investments in this area. Now to highlights of Q2. Revenue growth accelerated to 3.1% year-over-year. Enterprise accounted to over 90% of revenues, led by 5% growth in the Microsoft Teams Phone business, with a healthy mix of Live Managed Services bookings across Microsoft and contact center connectivity.
Speaker #2: With our strong, cash-generating connectivity business showing stability, and voice AI business revenue growing again over 50% year over year, the strong growth puts us on track to achieve our stated goal of 40% to 50% gross year-over-year growth for the voice AI segment for the full year of 2026, targeting to reach $50 million by the end of 2028.
Speaker #2: Notably, the strong momentum in voice AI business, with new opportunities and emerging applications and delivering state-of-the-art solutions ahead of the competition, provides us with further incentive to continue increased investments in this area.
Speaker #2: Now to highlights of the second quarter. Revenue growth accelerated to 3.1% year over year. Enterprise accounts accounted for over 90% of revenues, led by 5% growth in the Microsoft Teams Phone business.
Speaker #2: With a healthy mix of live-managed ed services bookings, across Microsoft and contact center connectivity. Connectivity business comprised of the business lines of gateways, SBCs, and CPE, as held nicely in terms of revenue.
Shabtai Adlersberg: Connectivity business comprised of the business lines of gateways, SBCs, and CPE has held nicely in terms of revenue. Services grew 6.2% and now represents roughly 55% of total revenues. Product revenues were about flat. Strengths came from our dual growth engines, the Live family of UCC and CX, connectivity services, and conversational AI. Backlog reached nearly $90 million, up 23% from $73 million a year ago. The growing Live and Managed Services backlog converts to revenue in coming quarters, keeping top-line visibility robust. Together, this dynamic supports continued Live Services annual recurring revenue momentum. Stepping back from the quarter, I'd like to spend a few minutes discussing one of the key trends shaping our industry.
Shabtai Adlersberg: Connectivity business comprised of the business lines of gateways, SBCs, and CPE has held nicely in terms of revenue. Services grew 6.2% and now represents roughly 55% of total revenues. Product revenues were about flat. Strengths came from our dual growth engines, the Live family of UCC and CX, connectivity services, and conversational AI. Backlog reached nearly $90 million, up 23% from $73 million a year ago. The growing Live and Managed Services backlog converts to revenue in coming quarters, keeping top-line visibility robust. Together, this dynamic supports continued Live Services annual recurring revenue momentum. Stepping back from the quarter, I'd like to spend a few minutes discussing one of the key trends shaping our industry.
Speaker #2: Services grew 6.2% and now represent roughly 55% of total revenues. Product revenues were about flat. Strengths came from our dual growth engines, the live family of UCC and CX, connectivity services, and conversational AI.
Speaker #2: Backlog reached nearly 90 million. Up 23% from 73 million a year ago. The growing live and managed services backlog converts to revenue in coming quarters, keeping top-line visibility robust.
Speaker #2: Together, this dynamic supports continued live services annual recurring revenue momentum. Stepping back from the quarter, I'd like to spend a few minutes discussing one of the key trends shaping our industry.
Speaker #2: As generative AI continues to advance, and with agentic AI emerging as key trend in recent years, we are seeing growing evidence that the voice is that voice is becoming the most natural comfortable and preferred medium for humans to interact with large language models, in order to automate verbal communications.
Shabtai Adlersberg: As generative AI continues to advance, and with agentic AI emerging as key trend in recent years, we are seeing growing evidence that voice is becoming the most natural, comfortable, and preferred medium for humans to interact with large language models in order to automate verbal communications. This shift is accelerating the adoption of conversational AI across the enterprise, with virtual agents and agent-assisted solution emerging as some of the fastest-growing use cases. This trend further underlines our pursuit of expanding our business by adding investment in conversational AI technology and solution on top of our traditional voice connectivity business. AudioCodes is uniquely positioned to capitalize on this opportunity. Our longstanding leadership in voice infrastructure, including gateways and session border controllers, is complemented by deep expertise in orchestration and application layers that convert and connect enterprise voice environments with AI services.
Shabtai Adlersberg: As generative AI continues to advance, and with agentic AI emerging as key trend in recent years, we are seeing growing evidence that voice is becoming the most natural, comfortable, and preferred medium for humans to interact with large language models in order to automate verbal communications. This shift is accelerating the adoption of conversational AI across the enterprise, with virtual agents and agent-assisted solution emerging as some of the fastest-growing use cases. This trend further underlines our pursuit of expanding our business by adding investment in conversational AI technology and solution on top of our traditional voice connectivity business. AudioCodes is uniquely positioned to capitalize on this opportunity. Our longstanding leadership in voice infrastructure, including gateways and session border controllers, is complemented by deep expertise in orchestration and application layers that convert and connect enterprise voice environments with AI services.
Speaker #2: This shift is accelerating the adoption of conversational AI across the enterprise, with virtual agents and agent-assisted solutions emerging as some of the fastest growing use cases.
Speaker #2: This trend further underlines our pursuit of expanding our business by adding investment in conversational AI technology and solutions, on top of our traditional voice connectivity business.
Speaker #2: AudioCodes is uniquely positioned to capitalize on this opportunity. Our long-standing leadership in voice infrastructure, including gateways and session border controllers, is complemented by deep expertise in orchestration and application layers that convert and connect enterprise voice environments with AI services.
Speaker #2: This unique combination enables organizations to seamlessly integrate AI capability into existing communication environments, while maintaining the reliability, security, and compliance requirements of enterprise voice networks.
Shabtai Adlersberg: This unique combination enables organizations to seamlessly integrate AI capability into existing communication environments while maintaining the reliability, security, and compliance requirements of enterprise voice networks. At the core of our Voice AI agents and Agent Assist offering is Voice AI Connect, a mature and field-proven technology and platform built through years of innovation and customer deployments. Built on our market-leading SBC technology, Voice AI Connect enables enterprises to connect virtually any voice or telephony environment with leading cognitive voice services and bot frameworks. As innovation across the conversational AI ecosystem continues at a rapid pace, enterprises increasingly require flexibility to support heterogeneous environments consisting of bot frameworks and cognitive services from various vendors. Voice AI Connect is uniquely positioned to address this need.
Shabtai Adlersberg: This unique combination enables organizations to seamlessly integrate AI capability into existing communication environments while maintaining the reliability, security, and compliance requirements of enterprise voice networks. At the core of our Voice AI agents and Agent Assist offering is Voice AI Connect, a mature and field-proven technology and platform built through years of innovation and customer deployments. Built on our market-leading SBC technology, Voice AI Connect enables enterprises to connect virtually any voice or telephony environment with leading cognitive voice services and bot frameworks. As innovation across the conversational AI ecosystem continues at a rapid pace, enterprises increasingly require flexibility to support heterogeneous environments consisting of bot frameworks and cognitive services from various vendors. Voice AI Connect is uniquely positioned to address this need.
Speaker #2: At the core of our voice AI agents and agent-assisted offering is voice AI Connect, a mature and field-proven technology and platform built through years of innovation and customer deployments.
Speaker #2: Built on our market-leading SBC technology, voice AI Connect enables enterprises to connect virtually any voice or telephony environment with leading cognitive voice services and bot frameworks.
Speaker #2: As innovation across the conversational AI ecosystem continues at a rapid pace, enterprises increasingly require flexibility to support heterogeneous environments consisting of both frameworks and cognitive services from various vendors.
Speaker #2: Voice AI Connect is uniquely positioned to address this need as the leading pupil of voice AI orchestration platform in the market. It offers the industry's most comprehensive libraries of pre-integrated APIs and connectors and multiple of deployment options.
Shabtai Adlersberg: As the leading pure-play Voice AI orchestration platform in the market, it offers the industry most comprehensive libraries of pre-integrated APIs and connectors and multiple deployment options, no matter whether it's deployed on-prem, private, public cloud. This enables customers to rapidly and flexibly deploy and evolve Voice AI solutions without being tied to a single AI vendor or architecture. This open and flexible approach aligns well with the dynamic nature of conversational AI landscape and plays directly into AudioCodes' strength in voice interoperability, orchestration, and enterprise communication. Now to the activity in the Microsoft space. Do remember, please, that last year, we ended with revenues of about $245 million, while revenues from the Microsoft area were about $160 million. This is our major business activity, and therefore, understanding how that has been evolving and developing in Q2 does give you some idea as to the future.
Shabtai Adlersberg: As the leading pure-play Voice AI orchestration platform in the market, it offers the industry most comprehensive libraries of pre-integrated APIs and connectors and multiple deployment options, no matter whether it's deployed on-prem, private, public cloud. This enables customers to rapidly and flexibly deploy and evolve Voice AI solutions without being tied to a single AI vendor or architecture. This open and flexible approach aligns well with the dynamic nature of conversational AI landscape and plays directly into AudioCodes' strength in voice interoperability, orchestration, and enterprise communication. Now to the activity in the Microsoft space. Do remember, please, that last year, we ended with revenues of about $245 million, while revenues from the Microsoft area were about $160 million. This is our major business activity, and therefore, understanding how that has been evolving and developing in Q2 does give you some idea as to the future.
Speaker #2: No matter whether it's deployed on-prem, private, or public cloud, this enables customers to rapidly and flexibly deploy and evolve voice AI solutions without being tied to a single AI vendor or architecture.
Speaker #2: This flexible approach aligns well with the dynamic nature of conversational AI landscape and plays directly into AUDICODE's strengths in voice interoperability, orchestration, and enterprise communication.
Speaker #2: Now to the activity in the Microsoft space. Do remember, please, that last year we ended with revenues of about $245, while revenues from the Microsoft area were about $160.
Speaker #2: So this is our major business activity and therefore understanding how that has been evolving and developing in the second quarter does give you some idea as to the future.
Speaker #2: So we exited 2025 with Microsoft Teams revenue above $160. In the second quarter of 2026, revenue grew 5% year over year, and first half growth reached 5.6%, putting us on track for roughly 170 million by year-end, about 66% of our total company planned revenue.
Shabtai Adlersberg: We exited 2025 with Microsoft Teams revenue above $160 million. In Q2 2026, revenue grew 5% year-over-year, and H1 growth reached 5.6%, putting us on track for roughly $170 million by year-end, about 66% of our total company planned revenue. Pipeline momentum was equally encouraging. New created opportunities in the space grew 14% year-over-year, pointing to a healthy demand environment ahead. Total contract value tied to Microsoft Teams activity rose 73% year-over-year to more than $20 million in Q2, a strong evidence of the potential in this segment. I'm also pleased to report that a higher than $10 million-plus opportunity that we won several years ago with our strongest channels in the US has finally gone into production, adding several millions of those products every year over the next three years.
Shabtai Adlersberg: We exited 2025 with Microsoft Teams revenue above $160 million. In Q2 2026, revenue grew 5% year-over-year, and H1 growth reached 5.6%, putting us on track for roughly $170 million by year-end, about 66% of our total company planned revenue. Pipeline momentum was equally encouraging. New created opportunities in the space grew 14% year-over-year, pointing to a healthy demand environment ahead. Total contract value tied to Microsoft Teams activity rose 73% year-over-year to more than $20 million in Q2, a strong evidence of the potential in this segment. I'm also pleased to report that a higher than $10 million-plus opportunity that we won several years ago with our strongest channels in the US has finally gone into production, adding several millions of those products every year over the next three years.
Speaker #2: Pipeline momentum was equally encouraging. New created opportunities in the space grew 14% year over year, pointing to a healthy demand environment ahead. Total contract value tied to Microsoft Teams activity rose 73% year over year to more than $20 million in the second quarter, a strong evidence of the potential in this segment.
Speaker #2: I'm also pleased to report that a higher than $10 million plus opportunity that we won several years ago with our strongest channels in the US has finally gone into production.
Speaker #2: Adding several million dollars in product revenue every year over the next three years means the level of revenue coming from connectivity, from gateways and other sources, is going substantially up—with another $3 or $4 million every year.
Shabtai Adlersberg: Meaning, the level of revenue coming from connectivity, from gateways and other stuff is going substantially up with another three or four million every year. Overall, the Microsoft Teams voice ecosystem remains healthy. Teams Phone still accounts for only a small share of the more than 320 million monthly active Teams users. As voice grows more central to an AI-driven Copilot workplace, we believe our long-term outlook in this market remains favorable. Some representative wins in the quarter include the following. One, in the area of higher education, you receive follow-on purchase orders with a major state university with over 50 campuses totaling over $1 million, consisting of AudioCodes Live Managed Services, professional services, and CapEx purchases for phones and video conferencing systems. This amount represents the latest wave of commitment of additional schools as part of the master agreement signed with the IT administrator.
Shabtai Adlersberg: Meaning, the level of revenue coming from connectivity, from gateways and other stuff is going substantially up with another three or four million every year. Overall, the Microsoft Teams voice ecosystem remains healthy. Teams Phone still accounts for only a small share of the more than 320 million monthly active Teams users. As voice grows more central to an AI-driven Copilot workplace, we believe our long-term outlook in this market remains favorable. Some representative wins in the quarter include the following. One, in the area of higher education, you receive follow-on purchase orders with a major state university with over 50 campuses totaling over $1 million, consisting of AudioCodes Live Managed Services, professional services, and CapEx purchases for phones and video conferencing systems. This amount represents the latest wave of commitment of additional schools as part of the master agreement signed with the IT administrator.
Speaker #2: Overall, the Microsoft Teams voice ecosystem remains healthy. Teams phones still account for only a small share of the more than 320 million monthly active Teams users, and as voice grows more central to an AI-driven copilot workplace, we believe our long-term outlook in this market remains favorable.
Speaker #2: Some representative wins in the quarter include the following: one in the area of IR education—we received follow-on purchase orders from a major state university with more than 50 campuses, totaling over $1 million.
Speaker #2: Consisting of live pro Teams managed services, professional services, and CAPEX purchases for phones and video conferencing systems. This amount represents the latest wave of commitment of additional schools, as part of the master agreement signed with the IT administrator.
Speaker #2: In another area, we signed a contract with a global logistics company. In conjunction with the renewal of Teams live services, a long-standing global logistics customer, located in Europe, has broadened its engagement by adopting WebRTC technology globally in place of traditional toll-free numbers.
Shabtai Adlersberg: In another area, we signed a contract with a global logistics company. In conjunction with the renewal of Teams Live Services, a longstanding global logistics customer located in Europe has broadened its engagement by adopting WebRTC technology globally in place of traditional toll-free numbers. This expanded deployment is expected to generate meaningful cost savings and improve customer service outcomes. Now to conversational AI activity, which was very strong in the second quarter. Glad to report that we have successfully executed a Voice AI growth strategy, delivering another quarter of more than 50% growth year-over-year. In fact, H1 2026 revenue grew close to 100% over H1 2025. This level of performance brings us closer to achieving our target of growing close to 50% for the overall 2026.
Shabtai Adlersberg: In another area, we signed a contract with a global logistics company. In conjunction with the renewal of Teams Live Services, a longstanding global logistics customer located in Europe has broadened its engagement by adopting WebRTC technology globally in place of traditional toll-free numbers. This expanded deployment is expected to generate meaningful cost savings and improve customer service outcomes. Now to conversational AI activity, which was very strong in the second quarter. Glad to report that we have successfully executed a Voice AI growth strategy, delivering another quarter of more than 50% growth year-over-year. In fact, H1 2026 revenue grew close to 100% over H1 2025. This level of performance brings us closer to achieving our target of growing close to 50% for the overall 2026.
Speaker #2: This expanded deployment is expected to generate meaningful cost savings and improve customer service outcomes. Now, to conversational AI activity, which was very strong in the second quarter.
Speaker #2: Glad to report that we have successfully executed a voice AI growth strategy, delivering another quarter of more than 50% growth year over year. In revenue grew close to 100% over first half '25.
Speaker #2: This level of performance brings us closer to achieving our target of growing close to 50% for the overall 2026. Our success in the conversational AI segment reflects the strengths of our large enterprise customer base in our unique combination of expertise, across telephony, networking, security, cloud, and edge computing, collaboration technologies, and AI-driven solutions.
Shabtai Adlersberg: Our success in the conversational AI segment reflects the strength of our large enterprise customer base and our unique combination of expertise across telephony, networking, security, cloud, and edge computing, collaboration technologies, and AI-driven solutions. Let me now turn to a more detailed discussion of the major business lines within this segment. Let's begin with the VoiceAI Connect and Live Hub area. Getting back to it, we delivered a record-breaking quarter driven by continuous strong growth in VoiceAI Connect solution in our Live Hub self-service cloud platform. Momentum was broad-based, supported by an accelerating pipeline, steady new logo wins, and meaningful expansion across our existing customer base. Revenue growth in H1 2026 supports our target to grow this line of business over 50% year-over-year, similar to the growth achieved in the previous year in 2025.
Shabtai Adlersberg: Our success in the conversational AI segment reflects the strength of our large enterprise customer base and our unique combination of expertise across telephony, networking, security, cloud, and edge computing, collaboration technologies, and AI-driven solutions. Let me now turn to a more detailed discussion of the major business lines within this segment. Let's begin with the VoiceAI Connect and Live Hub area. Getting back to it, we delivered a record-breaking quarter driven by continuous strong growth in VoiceAI Connect solution in our Live Hub self-service cloud platform. Momentum was broad-based, supported by an accelerating pipeline, steady new logo wins, and meaningful expansion across our existing customer base. Revenue growth in H1 2026 supports our target to grow this line of business over 50% year-over-year, similar to the growth achieved in the previous year in 2025.
Speaker #2: Let me now turn to a more detailed discussion of the major business line within this segment. Let's begin with the Voice AI Connect and Live Hub area, getting back to it.
Speaker #2: We delivered a record-breaking quarter, driven by continued strong growth in our Voice.AI Connect solution and our LiveHub Sales Service Cloud platform. Momentum was broad-based, supported by an accelerating pipeline, steady new logo wins, and meaningful expansion across our existing customer base.
Speaker #2: Revenue growth in first half '26 supports our target to grow this line of business over 50% year over year, similar to the growth achieved in previous year in 2025.
Speaker #2: Growth in the quarter was primarily driven by significant capacity expansion from existing customers, underscoring the scalability and mission-critical nature of our platform. A key highlight was a Tier 1 healthcare provider in the US, where we have supported a steady ramp in virtual agent and agent-assist deployments over the past three years.
Shabtai Adlersberg: Growth in the quarter was primarily driven by significant capacity expansion from existing customers, underscoring the scalability and mission-critical nature of our platform. A key highlight was a tier 1 healthcare provider in the US, where we have supported a steady ramp in virtual agent and agent-assisted deployments over the past 3 years. During the quarter, we secured a purchase order that more than doubled their existing capability, driven largely by increased adoption of virtual agents. We also saw a follow-on win with a major North American retail conglomerate, which selected VoiceAI Connect to power virtual agent experiences for its primary business unit. This builds on the success we reported last quarter with one of its subsidiaries and reflects growing enterprise-wide adoption.
Shabtai Adlersberg: Growth in the quarter was primarily driven by significant capacity expansion from existing customers, underscoring the scalability and mission-critical nature of our platform. A key highlight was a tier 1 healthcare provider in the US, where we have supported a steady ramp in virtual agent and agent-assisted deployments over the past 3 years. During the quarter, we secured a purchase order that more than doubled their existing capability, driven largely by increased adoption of virtual agents. We also saw a follow-on win with a major North American retail conglomerate, which selected VoiceAI Connect to power virtual agent experiences for its primary business unit. This builds on the success we reported last quarter with one of its subsidiaries and reflects growing enterprise-wide adoption.
Speaker #2: During the quarter, we secured a purchase order that more than doubled their existing capability, driven largely by increased adoption of virtual agents. We also saw a follow-on win with a major North American retail conglomerate, which selected voice AI Connect to power virtual agent experiences for its primary business unit.
Speaker #2: This builds on the success we reported last quarter, with one of its subsidiaries and reflects growing enterprise-wide adoption. This win reinforced our view that Gen AI-enabled virtual agent and agent-assist solution have reached enterprise-grade maturity, and may now be entering the beginning of a broader adoption accelerating cycle.
Shabtai Adlersberg: These wins reinforce our view that GenAI-enabled virtual agent and agent-assist solutions have reached enterprise-grade maturity and may now be entering the beginning of a broader adoption accelerating cycle. To summarize this section, our pipeline continues to build with large, more strategic deployments. Sales cycles for new opportunities have shortened, in some cases, to approximately 6 months compared to a historical range of 12 to 24 months, which points to the maturity of the overall space. Existing customers are expanding capacity at an increasing pace. Next, to our AI-first contact center solution for Microsoft Teams. The product is called Voca CIC. We continue to experience strong operational momentum in the quarter, driven by new customer wins, expansion with our current existing customers, and growing adoption of AI-powered solutions.
Shabtai Adlersberg: These wins reinforce our view that GenAI-enabled virtual agent and agent-assist solutions have reached enterprise-grade maturity and may now be entering the beginning of a broader adoption accelerating cycle. To summarize this section, our pipeline continues to build with large, more strategic deployments. Sales cycles for new opportunities have shortened, in some cases, to approximately 6 months compared to a historical range of 12 to 24 months, which points to the maturity of the overall space. Existing customers are expanding capacity at an increasing pace. Next, to our AI-first contact center solution for Microsoft Teams. The product is called Voca CIC. We continue to experience strong operational momentum in the quarter, driven by new customer wins, expansion with our current existing customers, and growing adoption of AI-powered solutions.
Speaker #2: To summarize this section, our pipeline continues to build with large strategic deployments, sales cycles for new opportunities have shortened, in some cases to approximately six months compared to historical range of 12 to 24 months.
Speaker #2: Which points to the maturity of the overall space. An existing customers are expanding capacity and increasing pace. Next, to our AI-first contact sales solution for Microsoft Teams, the product is called VocaCIC.
Speaker #2: We continue to experience strong operational momentum in the quarter, driven by new customer wins, expansion with our existing customers, and growing adoption of AI-powered solutions.
Speaker #2: As we expand our presence in financial services, following the Swiss banking Microsoft Teams contact center win highlighted last quarter, our VocaCIC contact center solution was selected by a leading Asian bank, replacing a major legacy incumbent.
Shabtai Adlersberg: Expanding presence in the financial services, following the Swiss banking Microsoft Teams Contact Center win highlighted last quarter, our Voca CIC Contact Center solution was selected by a leading Asian bank, replacing a major legacy incumbent. This competitive win underscores the maturity of our platform and its ability to meet the stringent security, compliance, and data protection requirements. It also highlights the broader opportunity in this vertical as financial services organizations increasingly standardize on Microsoft Teams, creating a significant potential for Voca CIC. We are seeing an increasing number of existing customers who originally adopted Voca CIC as part of their migration from legacy Contact Center to the cloud, now expand their engagement with us by adding AI capabilities. This dynamic represents a significant increase in revenue potential of each enterprise customer.
Shabtai Adlersberg: Expanding presence in the financial services, following the Swiss banking Microsoft Teams Contact Center win highlighted last quarter, our Voca CIC Contact Center solution was selected by a leading Asian bank, replacing a major legacy incumbent. This competitive win underscores the maturity of our platform and its ability to meet the stringent security, compliance, and data protection requirements. It also highlights the broader opportunity in this vertical as financial services organizations increasingly standardize on Microsoft Teams, creating a significant potential for Voca CIC. We are seeing an increasing number of existing customers who originally adopted Voca CIC as part of their migration from legacy Contact Center to the cloud, now expand their engagement with us by adding AI capabilities. This dynamic represents a significant increase in revenue potential of each enterprise customer.
Speaker #2: This competitive win underscores the maturity of our platform and its ability to meet the stringent security compliance and data protection requirements. It also highlights the broader opportunity in this vertical is financial services organization increasingly standardized on Microsoft Teams creating a significant potential for voice VocaCIC.
Speaker #2: We are seeing an increasing number of existing customers who originally adopted VocaCIC as part of their migration from legacy contact center to the cloud, now expand their engagement with us by adding AI capabilities.
Speaker #2: This dynamic represents a significant increase in revenue potential of each enterprise customer. One example from the quarter in major European airport logistic provider added our agent insights and omnichannel capabilities as part of a renewal significantly increasing the total contract value of the engagement.
Shabtai Adlersberg: One example from the quarter, a major European airport logistics provider added our agent insights and omnichannel capabilities as part of a renewal, significantly increasing the total contract value of the engagement. Several months ago, we launched Voca CIC AI Receptionist, a new solution targeting the small businesses, an AI-powered solution that supports multiple voice platforms, including Microsoft Teams, et cetera. Customer interest has been encouraging, particularly among organizations seeking to modernize customer interaction as part of a broader Contact Center strategy. As part of this initiative, Microsoft announced Teams Phone Agent at the InfoComm 2026 trade show in June, opening Teams Phone to third-party voice agents based on Copilot. AudioCodes was the only third-party solution named in Microsoft's announcement, with our voice agent generally available at launch.
Shabtai Adlersberg: One example from the quarter, a major European airport logistics provider added our agent insights and omnichannel capabilities as part of a renewal, significantly increasing the total contract value of the engagement. Several months ago, we launched Voca CIC AI Receptionist, a new solution targeting the small businesses, an AI-powered solution that supports multiple voice platforms, including Microsoft Teams, et cetera. Customer interest has been encouraging, particularly among organizations seeking to modernize customer interaction as part of a broader Contact Center strategy. As part of this initiative, Microsoft announced Teams Phone Agent at the InfoComm 2026 trade show in June, opening Teams Phone to third-party voice agents based on Copilot. AudioCodes was the only third-party solution named in Microsoft's announcement, with our voice agent generally available at launch.
Speaker #2: Several months ago, we launched VocaCIC AI receptionists, a new solution targeting the small businesses. An AI-powered solution that supports multiple voice platforms, including Microsoft Teams, et cetera.
Speaker #2: Customer interest has been encouraging, particularly among organizations seeking to modernize customer interaction as part of a broader contact center strategy. As part of this initiative, Microsoft announced Teams Phone Agent at the Infocom 2026 trade show in June.
Speaker #2: Opening Teams Phone to third-party voice agents based on Copilot. Articles was the only third-party solution named in Microsoft's announcement, with our voice agent generally available at launch.
Speaker #2: This recognition underscores our position as a category leader in the Microsoft Teams customer experience and our deep expertise in the Teams Phone ecosystem. While AI Receptionist is multi-platform by design, it goes deepest on Microsoft Teams, where our install base and partnerships are strongest.
Shabtai Adlersberg: This recognition underscores our position as a category leader in the Microsoft Teams customer experience and our deep expertise in the Teams Phone ecosystem. While AI Receptionist is multi-platform by design, it goes deepest on Microsoft Teams, where our install base and partnerships are strongest. Shortly after that, Voca CIC became the first solution listed under Microsoft's new Teams Voice Agent certification program. Voca CIC was already certified by Microsoft as a Teams Contact Center under the Unified integration model. With the second certification, Voca CIC now owns Microsoft certification for both a Microsoft Teams Contact Center and an AI voice agent that sits in front of it. As of today, we know of no other vendor that is listed with both like us. At the heart of this offering is a Microsoft Teams-specific version of AI Receptionist, delivered under Voca CIC and built end-to-end on the Microsoft technology.
Shabtai Adlersberg: This recognition underscores our position as a category leader in the Microsoft Teams customer experience and our deep expertise in the Teams Phone ecosystem. While AI Receptionist is multi-platform by design, it goes deepest on Microsoft Teams, where our install base and partnerships are strongest. Shortly after that, Voca CIC became the first solution listed under Microsoft's new Teams Voice Agent certification program. Voca CIC was already certified by Microsoft as a Teams Contact Center under the Unified integration model. With the second certification, Voca CIC now owns Microsoft certification for both a Microsoft Teams Contact Center and an AI voice agent that sits in front of it. As of today, we know of no other vendor that is listed with both like us. At the heart of this offering is a Microsoft Teams-specific version of AI Receptionist, delivered under Voca CIC and built end-to-end on the Microsoft technology.
Speaker #2: Short after that, VocaCIC became the first solution listed under Microsoft new Teams voice agent certification program. VocaCIC was already certified by Microsoft as a team contract center and the unified integration model, with the second certification VocaCIC now holds Microsoft certification for both a Microsoft Teams contact center and an AI voice agent that sits in front of it.
Speaker #2: As of today, we know of no other vendor that is listed with both like us. At the heart of this offering is Microsoft Teams specific version of AI receptionist delivered under VocaCIC and build end-to-end on the Microsoft technology.
Shabtai Adlersberg: Microsoft Call Automation orchestrates this interaction, Microsoft Copilot is the AI agent driving the voice agent. The entire call path runs the Microsoft stack for enterprises building their cloud and AI strategy on Microsoft. That removes a lot of friction. One technology stack, one security and compliance review, one accountable provider for implementing and ongoing support under a fully managed service. Together, these two milestones extend our leadership position in the Microsoft Teams customer experience category with Voca CIC. Microsoft Teams Phone continues to expand its footprint in the enterprise, every Teams Phone seat is potentially home for both a Teams native Contact Center and a Teams native voice agent. We expect this to translate into a stronger pipeline as enterprises move from evaluating AI voice agents to deploying them at scale. Moving on to Meeting Insights cloud edition.
Shabtai Adlersberg: Microsoft Call Automation orchestrates this interaction, Microsoft Copilot is the AI agent driving the voice agent. The entire call path runs the Microsoft stack for enterprises building their cloud and AI strategy on Microsoft. That removes a lot of friction. One technology stack, one security and compliance review, one accountable provider for implementing and ongoing support under a fully managed service. Together, these two milestones extend our leadership position in the Microsoft Teams customer experience category with Voca CIC. Microsoft Teams Phone continues to expand its footprint in the enterprise, every Teams Phone seat is potentially home for both a Teams native Contact Center and a Teams native voice agent. We expect this to translate into a stronger pipeline as enterprises move from evaluating AI voice agents to deploying them at scale. Moving on to Meeting Insights cloud edition.
Speaker #2: Microsoft Call Automation orchestrates this interaction, and Microsoft Copilot is the AI agent driving the voice agent. The entire call path runs on the Microsoft stack for enterprises building their cloud and AI strategy on Microsoft.
Speaker #2: That removes a lot of friction. One technology stack, one security and compliance review, one accountable provider for implementing an ongoing support under a fully managed service.
Speaker #2: Together, these two milestones extend our leadership position in the Microsoft Teams customer experience category with VocaCIC. Microsoft Teams Phone continues to expand its footprint in the enterprise and every Teams Phone seat is potentially home for both Teams native contact center and a Teams native voice agent.
Speaker #2: We expect this to translate into a stronger pipeline as enterprises move from evaluating AI voice agents to deploying them at scale. Moving on to meeting insights, cloud edition.
Speaker #2: Meeting inside cloud edition maintains strong momentum during the quarter with continued growth across key operating metrics. Meeting volume was as doubled basically over the year ago quarter.
Shabtai Adlersberg: Meeting Insights Cloud Edition maintained strong momentum during the quarter, with continued growth across key operating metrics. Meeting volume was established, basically, over the year-ago quarter. Monthly recurring revenues grew close to 150%, and the active users number reached a new record level, growing 50% year-over-year. The sales focus of Meeting Insights until now has primarily been concentrated to two or three countries. We now plan to expand the sales activity into substantially more markets, which, as you can imagine, can substantially grow revenues substantially further. Exit Q2 2026, Meeting Insights is a mature and field-proven cloud platform built through years of innovation and customer deployments. Our strategy of delivering tailored workflow solution for specific vertical markets continues to gain traction and is translating into meaningful commercial and operational momentum.
Shabtai Adlersberg: Meeting Insights Cloud Edition maintained strong momentum during the quarter, with continued growth across key operating metrics. Meeting volume was established, basically, over the year-ago quarter. Monthly recurring revenues grew close to 150%, and the active users number reached a new record level, growing 50% year-over-year. The sales focus of Meeting Insights until now has primarily been concentrated to two or three countries. We now plan to expand the sales activity into substantially more markets, which, as you can imagine, can substantially grow revenues substantially further. Exit Q2 2026, Meeting Insights is a mature and field-proven cloud platform built through years of innovation and customer deployments. Our strategy of delivering tailored workflow solution for specific vertical markets continues to gain traction and is translating into meaningful commercial and operational momentum.
Speaker #2: Monthly recurring revenues grew close to 150% and the active users number reached a new record level growing 50% year over year. The sales focus of meeting inside until now is primarily been concentrated to two or three countries.
Speaker #2: We now plan to expand the sales activity into substantially more markets, which as you can imagine can substantially grow revenues substantially farther. Exit second quarter 2026, meeting insight is a mature and field-proven cloud platform built through years of innovation and customer deployments.
Speaker #2: Our strategy of delivering tailored workflow solution for specific vertical markets continues to gain traction and is translating into meaningful commercial and operational momentum. On the product innovation front, we further enhanced this platform with automatic language multi-language operation and smart search, which enables users to query meeting inside during using natural language.
Shabtai Adlersberg: On the product innovation front, we further enhanced this platform with automatic multi-language operation and smart search, which enables users to query Meeting Insights using natural language. These capabilities improve the effectiveness of the solution to management teams and help customers extract greater value and intelligence from their meeting data. Moving on to MIA Edge. MIA Edge is our next generation MIA OP, Mia On-Prem, which provides secured meeting analysis and intelligence extraction. MIA OP has proved market demand for air-gap off-cloud and secured Meeting Insights intelligence extraction targeting mainly government and defense use cases. We have also found much interest in this unique solution in the healthcare and finance sector seeking increased security. Currently, it supports cloud, on-premises, hybrid, and air-gap deployment models. MIA Edge has been designed for regulated customers that cannot use AI on public clouds.
Shabtai Adlersberg: On the product innovation front, we further enhanced this platform with automatic multi-language operation and smart search, which enables users to query Meeting Insights using natural language. These capabilities improve the effectiveness of the solution to management teams and help customers extract greater value and intelligence from their meeting data. Moving on to MIA Edge. MIA Edge is our next generation MIA OP, Mia On-Prem, which provides secured meeting analysis and intelligence extraction. MIA OP has proved market demand for air-gap off-cloud and secured Meeting Insights intelligence extraction targeting mainly government and defense use cases. We have also found much interest in this unique solution in the healthcare and finance sector seeking increased security. Currently, it supports cloud, on-premises, hybrid, and air-gap deployment models. MIA Edge has been designed for regulated customers that cannot use AI on public clouds.
Speaker #2: This capability is improved the effectiveness of the solution to management teams. And help customers extract greater value and intelligence from their meeting data. Moving on to MIA Edge, MIA Edge is our next generation MIA OP, MIA on-prem, which provides secured meeting analysis and intelligence extraction.
Speaker #2: MIA OP has proved market demand for Airgap off cloud and secured meeting insights intelligent extraction targeting mainly government and defense use cases. We have also found much interest in this unique solution in the healthcare and finance tech are seeking increased security.
Speaker #2: Currently, it supports cloud on-premise hybrid and Airgap deployment models, MIA Edge has been designed for regulated customers that cannot use AI on public cloud.
Speaker #2: It was designed to provide ultimate ownership and access control data sovereignty and not less the ability to control AI operation costs, which are mounting these days as the result of the ever-growing use of AI workloads by organization year over year.
Shabtai Adlersberg: It was designed to provide ultimate ownership in access control, data sovereignty, and not less, the ability to control AI operation costs, which are mounting these days as the result of the ever-growing use of AI workloads by organization year-over-year. One key effort in Q2 and ongoing is the alignment of the solution to fit different customer environments such as Microsoft Teams, Cisco, Jabber, Skype for Business, Google Meet to Zoom and phone calls. At this stage, we have more than 25 active accounts with 10 in production and the rest in proof of concepts and implementation. With that, I'd like to wrap up my presentation, just to say that we had a good operational momentum in Q2 2026, particularly with the continued strong growth for our two primary engines, the Live family of managed services and Voice AI.
Shabtai Adlersberg: It was designed to provide ultimate ownership in access control, data sovereignty, and not less, the ability to control AI operation costs, which are mounting these days as the result of the ever-growing use of AI workloads by organization year-over-year. One key effort in Q2 and ongoing is the alignment of the solution to fit different customer environments such as Microsoft Teams, Cisco, Jabber, Skype for Business, Google Meet to Zoom and phone calls. At this stage, we have more than 25 active accounts with 10 in production and the rest in proof of concepts and implementation. With that, I'd like to wrap up my presentation, just to say that we had a good operational momentum in Q2 2026, particularly with the continued strong growth for our two primary engines, the Live family of managed services and Voice AI.
Speaker #2: One key effort in second quarter and ongoing is the alignment of the solution to fit different customer environments such as Microsoft Teams, Cisco Jabra, Skype for Business, Google Meet to Zoom, and phone calls.
Speaker #2: At this stage, we have more than 25 acting accounts with 10 in production and the rest in proof of concepts and implementation. And with that, I'd like to wrap up my presentation.
Speaker #2: Just to say that we had a good operational momentum in the second quarter of 2026, particularly with the continued strong growth forward to primary engines, the live family of managed services and voice AI.
Speaker #2: With the progress we are making in increasing our recurring revenues, we are on track with our target of delivering improved LC top line growth in 2026 and beyond.
Shabtai Adlersberg: With the progress we are making in increasing our recurring revenues, we are on track with our target of delivering improved LC top-line growth in 2026 and beyond. With that, I'd like to move the call to the Q&A session. Operator?
Shabtai Adlersberg: With the progress we are making in increasing our recurring revenues, we are on track with our target of delivering improved LC top-line growth in 2026 and beyond. With that, I'd like to move the call to the Q&A session. Operator?
Speaker #2: And with that, I'd like to move the call to the Q&A session. Operator.
Speaker #1: Certainly. At this time, we will be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad.
Operator: Certainly. At this time, we will be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment please while we poll for questions. As a reminder, if you would like to ask a question, please press star one. Once again, if you would like to ask a question, please press star one on your telephone keypad. We have reached the end of the question and answer session. I will now turn the call over to Shabtai for closing remarks.
Operator: Certainly. At this time, we will be conducting a question and answer session. If you would like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment please while we poll for questions. As a reminder, if you would like to ask a question, please press star one. Once again, if you would like to ask a question, please press star one on your telephone keypad. We have reached the end of the question and answer session. I will now turn the call over to Shabtai for closing remarks.
Speaker #1: A confirmation tone will indicate your line is in the question queue. You may press star two if you would like to remove your question from the queue.
Speaker #1: For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we pull for questions.
Speaker #1: As a reminder, if you would like to ask a question, please press star one. Once again, if you would like to ask a question, please press star one on your telephone keypad.
Speaker #1: We have reached the end of the question and answer session and I will now turn the call over to Shabtai for closing remarks.
Speaker #2: Thank you, Operator. I would like to thank everyone who attended our conference call today. With continued good business momentum in our UKS and CKS operations and continued growth in our emerging voice AI business, we believe we are on track to continue our growth in next coming years.
Shabtai Adlersberg: Thank you, operator. I would like to thank everyone who attended our conference call today. With continued good business momentum in our UCC and CCS operations and continued growth in our emerging Voice AI business, we believe we are on track to continue our growth in next coming years. Look forward to your participation in our next quarterly conference call. Thank you all. Have a nice day.
Shabtai Adlersberg: Thank you, operator. I would like to thank everyone who attended our conference call today. With continued good business momentum in our UCC and CCS operations and continued growth in our emerging Voice AI business, we believe we are on track to continue our growth in next coming years. Look forward to your participation in our next quarterly conference call. Thank you all. Have a nice day.
Speaker #2: Look forward to your participation in our next quarterly conference call. Thank you all. Have a nice day.
Operator: This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.
Operator: This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.
