Q2 2026 Diebold Nixdorf Inc Earnings Call

Operator 2: Welcome to Diebold Nixdorf Q2 2026 earnings call. My name is Paige, and I'll be coordinating today's call. Following our speaker's remarks, there will be a question and answer session. In order to ask a question, please press star one to raise your hand. I'd now like to turn the call over to our host, Maynard Um, Vice President of Investor Relations. Maynard, please go ahead.

Operator: Welcome to Diebold Nixdorf Q2 2026 Earnings Call. My name is Paige, and I'll be coordinating today's call. Following our speaker's remarks, there will be a question and answer session. In order to ask a question, please press star one to raise your hand. I'd now like to turn the call over to our host, Maynard Um, Vice President of Investor Relations. Maynard, please go ahead.

Maynard Um: Hello, welcome to our Q2 2026 earnings call. To accompany our prepared remarks, we post our slide presentation to the investor relations section of our website. Before we start, I'll remind all participants that you'll hear forward-looking statements during this call. These statements reflect the expectations and beliefs of our management team at the time of the call, but they are subject to risks that could cause actual results to differ materially from these statements. You can find additional information on these factors in the company's periodic and annual filings with the SEC. Participants should be mindful that subsequent events may render this information to be out of date. We will also discuss certain non-GAAP financial measures on today's call. As noted on slide three, reconciliations between GAAP and non-GAAP financial measures can be found in the supplemental schedules of the presentation.

Maynard Um: Hello, Welcome to our Q2 2026 Earnings Call. To accompany our prepared remarks, we post our slide presentation to the investor relations section of our website. Before we start, I'll remind all participants that you'll hear forward-looking statements during this call. These statements reflect the expectations and beliefs of our management team at the time of the call, but they are subject to risks that could cause actual results to differ materially from these statements. You can find additional information on these factors in the company's periodic and annual filings with the SEC. Participants should be mindful that subsequent events may render this information to be out of date. We will also discuss certain non-GAAP financial measures on today's call. As noted on slide three, reconciliations between GAAP and non-GAAP financial measures can be found in the supplemental schedules of the presentation.

Speaker #2: 2026 earnings call. To accompany our prepared remarks, we posted our slide presentation to the Investor Relations section of our website. Before we start, I'll remind all participants that you'll hear forward-looking statements during this call. These statements reflect the expectations and beliefs of our management team at the time of the call, but they are subject to risks that could cause actual results to differ materially from these statements.

Speaker #2: annual filings with the SEC. certain non-GAAP financial measures on today's call. As noted on slide 3, reconciliations between GAAP and non-GAAP financial measures can be found in the supplemental schedules of the presentation.

Maynard Um: With that, I'll turn the call over to Octavio, who will begin on slide four.

Maynard Um: With that, I'll turn the call over to Octavio, who will begin on slide four.

Speaker #3: Thank you, Maynard, and good morning, everyone. Thank you for joining us. Commercial momentum remains strong during the quarter. Order entry increased 3% year over year and 6% sequentially.

Octavio Marquez: Thank you, Maynard, and good morning, everyone. Thank you for joining us. Commercial momentum remained strong during the quarter. Order entry increased 3% year over year and 6% sequentially. H1 order entry reached its highest level in four years. Backlog grew sequentially to $814 million, and we remain on track to deliver on our full-year outlook. Revenue increased 1% year over year and 4% sequentially to $928 million. Adjusted EBITDA grew to $121 million, an increase of 8% year over year and 22% sequentially. While adjusted earnings per share increased 17% year over year to $1.10. Across the business, we continue to execute the strategic priorities we've discussed throughout the year. In banking, we continue to expand our branch automation strategy beyond the ATM, with growth in teller cash recyclers, dynamic transaction middleware, and managed services.

Octavio Marquez: Thank you, Maynard, and good morning, everyone. Thank you for joining us. Commercial momentum remained strong during the quarter. Order entry increased 3% year-over year and 6% sequentially. H1 order entry reached its highest level in four years. Backlog grew sequentially to $814 million, and we remain on track to deliver on our full-year outlook. Revenue increased 1% year over year and 4% sequentially to $928 million. Adjusted EBITDA grew to $121 million, an increase of 8% year over year and 22% sequentially. While adjusted earnings per share increased 17% year over year to $1.10. Across the business, we continue to execute the strategic priorities we've discussed throughout the year. In banking, we continue to expand our branch automation strategy beyond the ATM, with growth in teller cash recyclers, dynamic transaction middleware, and managed services.

Speaker #3: First half order entry reached its highest level in 4 years. Backlog grew sequentially to 814 million and we remain on track to deliver on our full year outlook.

Speaker #3: Revenue increased 1% year over year and 4% sequentially to 928 million. Adjusted EBITDA grew to 121 million. An increase of 8% year over year and 22% sequentially.

Speaker #3: While adjusted earnings per share increased 17% year over year to $1.10. Across the business, we continue to execute the strategic priorities we've discussed throughout the year.

Speaker #3: In banking, we continue to expand our branch automation strategy beyond the ATM. With growth in teller cash recyclers, transaction middleware, and managed services, retail delivered another quarter of strong growth across all our regions.

Octavio Marquez: Retail delivered another quarter of strong growth across all our regions. We also achieved record service level performance, meeting or exceeding our customers' expectations, and continue improving the efficiency of our operating model through lean initiatives. At the same time, we also navigated several challenges. Higher memory costs in our electronic point-of-sale portfolio continue to be a headwind. We have taken pricing, sourcing, and other mitigation actions. While memory pricing environment remains uncertain, we expect these actions to continue gaining traction through Q3 and Q4. In response to the evolving memory market dynamics, we made the strategic decision to increase inventory to secure components and support customer deployment schedules in H2. This inventory investment contributed to lower free cash flow during the quarter, and we expect inventory to remain elevated through Q3 before normalizing in Q4.

Octavio Marquez: Retail delivered another quarter of strong growth across all our regions. We also achieved record service level performance, meeting or exceeding our customers' expectations, and continue improving the efficiency of our operating model through lean initiatives. At the same time, we also navigated several challenges. Higher memory costs in our electronic point-of-sale portfolio continue to be a headwind. We have taken pricing, sourcing, and other mitigation actions. While memory pricing environment remains uncertain, we expect these actions to continue gaining traction through Q3 and Q4. In response to the evolving memory market dynamics, we made the strategic decision to increase inventory to secure components and support customer deployment schedules in H2. This inventory investment contributed to lower free cash flow during the quarter, and we expect inventory to remain elevated through Q3 before normalizing in Q4.

Speaker #3: We also achieved record service level performance, meeting or exceeding our customer's expectations, and continue improving the efficiency of our operating model through lean initiatives.

Speaker #3: At the same time, we also navigated several challenges. Higher memory costs in our electronic point-of-sale portfolio continue to be a headwind. We have taken pricing, sourcing, and other mitigation actions, and while memory pricing environment remains uncertain, we expect these actions to continue gaining traction through the third and fourth quarters.

Speaker #3: In response to the evolving memory market dynamics, we made the strategic decision to increase inventory to secure components and support customer deployment schedules in the second half of the year.

Speaker #3: This inventory investment contributed to lower free cash flow during the quarter and we expect inventory to remain elevated through the third quarter before normalizing in the fourth.

Speaker #3: Tariff refunds recognized in adjusted EBITDA from prior period costs largely offset the impact of higher memory costs during the quarter. Tom will provide additional detail on these items in his remarks.

Octavio Marquez: Tariff refunds recognized in adjusted EBITDA from prior period costs largely offset the impact of higher memory costs during the quarter. Tom will provide additional detail on these items in his remarks. Importantly, underlying customer demand remains healthy. Our diversified portfolio and global footprint continue to be a competitive advantage, and our order book, growing backlog, and customer deployment schedules continue to support not only our confidence in the full-year outlook but also in the durability of the momentum we're building across the businesses. Let's now turn to slide five to review our banking strategy. The bank branch continues to evolve. As routine transactions become more automated, employees can spend more time providing financial advice and strengthening customer relationships.

Octavio Marquez: Tariff refunds recognized in adjusted EBITDA from prior period costs largely offset the impact of higher memory costs during the quarter. Tom will provide additional detail on these items in his remarks. Importantly, underlying customer demand remains healthy. Our diversified portfolio and global footprint continue to be a competitive advantage, and our order book, growing backlog, and customer deployment schedules continue to support not only our confidence in the full-year outlook but also in the durability of the momentum we're building across the businesses. Let's now turn to slide five to review our banking strategy. The bank branch continues to evolve. As routine transactions become more automated, employees can spend more time providing financial advice and strengthening customer relationships.

Speaker #3: Importantly, underlying customer demand remains healthy. Our diversified portfolio and global footprint continue to be a competitive advantage, and our growing backlog, order book, and customer deployment schedules continue to support not only our confidence in the full-year outlook, but also in the durability of the momentum we're building across the businesses.

Speaker #3: Let's now turn to slide 5 to review our banking strategy. The bank branch continues to evolve. As routine transactions become more automated, employees can spend more time providing financial advice and strengthening customer relationships.

Speaker #3: At the same time, banks increasingly want integrated technology partners that help them automate routine transactions, improve branch operations, and better connect the physical and digital customer experience.

Octavio Marquez: At the same time, banks increasingly want integrated technology partners that help them automate routine transactions, improve branch operations, and better connect the physical and digital customer experience. Our core ATM franchise continues to deliver. During the quarter, we secured several important wins, including a new customer in the UK for approximately 1,100 DN Series units, together with a long-term service agreement. In Mexico, a key customer refreshed its fleet with 600 DN Series recyclers, and in South Africa, one of the country's largest banks selected Diebold Nixdorf to replace their entire legacy fleet. Building on our leadership in ATMs, our strategy is to expand deeper into the branch through teller cash recyclers, branch automation solutions, and managed services. We're seeing encouraging momentum from this strategy.

Octavio Marquez: At the same time, banks increasingly want integrated technology partners that help them automate routine transactions, improve branch operations, and better connect the physical and digital customer experience. Our core ATM franchise continues to deliver. During the quarter, we secured several important wins, including a new customer in the UK for approximately 1,100 DN Series units, together with a long-term service agreement. In Mexico, a key customer refreshed its fleet with 600 DN Series recyclers, and in South Africa, one of the country's largest banks selected Diebold Nixdorf to replace their entire legacy fleet. Building on our leadership in ATMs, our strategy is to expand deeper into the branch through teller cash recyclers, branch automation solutions, and managed services. We're seeing encouraging momentum from this strategy.

Speaker #3: Our core ATM franchise continues to deliver. During the quarter, we secured several important wins, including a new customer in the UK for approximately £1,100 DN Series units, together with the long-term service agreement.

Speaker #3: In Mexico, a key customer refreshed its fleets with 600 DN Series recyclers, and in South Africa, one of the country's largest banks selected DIEBOLD NIXDORF to replace their entire legacy fleet.

Speaker #3: Building on our leadership in ATMs, our strategy is to expand deeper into the branch through teller cash recyclers, branch automation solutions, and managed services.

Speaker #3: We're seeing encouraging momentum from this strategy. During the second quarter, we achieved record teller cash recycler shipments from our North Canton facility, reflecting growing customer adoption and reinforcing our confidence in this under-penetrated market.

Octavio Marquez: During Q2, we achieved record teller cash recycler shipments from our North Canton facility, reflecting growing customer adoption and reinforcing our confidence in this under-penetrated market. We're also gaining traction with our branch automation solutions, which combine our ATM and teller cash recycler hardware, managed services, and our dynamic transaction middleware platform. Our dynamic transaction middleware platform connects self-service, assisted service, digital banking, and core banking systems, simplifying transaction management across the enterprise while giving us a unique position within our customers' branch infrastructure. Today, most of the top five financial institutions in North America rely on dynamic transaction middleware to process millions of transactions every day. That install base provides a solid foundation to expand our software, automation, and managed services as customers continue modernizing their branch networks. Recent deployments with Lloyds in the UK and VyStar Credit Union in the US demonstrate this strategy in action.

Octavio Marquez: During Q2, we achieved record teller cash recycler shipments from our North Canton facility, reflecting growing customer adoption and reinforcing our confidence in this under-penetrated market. We're also gaining traction with our branch automation solutions, which combine our ATM and teller cash recycler hardware, managed services, and our dynamic transaction middleware platform. Our dynamic transaction middleware platform connects self-service, assisted service, digital banking, and core banking systems, simplifying transaction management across the enterprise while giving us a unique position within our customers' branch infrastructure. Today, most of the top five financial institutions in North America rely on dynamic transaction middleware to process millions of transactions every day. That install base provides a solid foundation to expand our software, automation, and managed services as customers continue modernizing their branch networks. Recent deployments with Lloyds in the UK and VyStar Credit Union in the US demonstrate this strategy in action.

Speaker #3: We're also gaining traction with our branch automation solutions, which combine our ATM and teller cash recycler hardware, managed services, and our dynamic transaction middleware platform.

Speaker #3: Our dynamic transaction middleware platform connects self-service, assisted service, digital banking, and core banking systems, simplifying transaction management across the enterprise while giving us a unique position within our customer's branch infrastructure.

Speaker #3: Today, most of the top five financial institutions in North America rely on dynamic transaction middleware to process millions of transactions every day. That installed base provides a solid foundation to expand our software, automation, and managed services as customers continue modernizing their branch networks.

Speaker #3: Recent deployments with Lloyds in the UK and Visar Credit Union in the US demonstrate this strategy in action. At Lloyds, our branch automation solution is live in an initial pilot across two high-traffic branches, representing an important first step that positions us for broader deployment across the Lloyds branch network over time.

Octavio Marquez: At Lloyds, our branch automation solution is live in an initial pilot across two high-traffic branches, representing an important first step that positions us for broader deployment across the Lloyds branch network over time. At VyStar, our end-to-end branch automation solution supports more than 200 advanced ATMs through our managed services offering, helping simplify operations and enhance the member experience. These deployments demonstrate how our integrated portfolio expands our opportunity well beyond the ATM, allowing us to deliver greater value through software, services, and automation while strengthening customer relationships. Our fit-for-purpose product designed for the India market continues to gain traction. Our pipeline is growing, and we believe India represents one of our most attractive long-term growth opportunities, given the size of the market and our relatively modest market share position today.

Octavio Marquez: At Lloyds, our branch automation solution is live in an initial pilot across two high-traffic branches, representing an important first step that positions us for broader deployment across the Lloyds branch network over time. At VyStar, our end-to-end branch automation solution supports more than 200 advanced ATMs through our managed services offering, helping simplify operations and enhance the member experience. These deployments demonstrate how our integrated portfolio expands our opportunity well beyond the ATM, allowing us to deliver greater value through software, services, and automation while strengthening customer relationships. Our fit-for-purpose product designed for the India market continues to gain traction. Our pipeline is growing, and we believe India represents one of our most attractive long-term growth opportunities, given the size of the market and our relatively modest market share position today.

Speaker #3: At Visar, our end-to-end branch automation solution supports more than 200 advanced ATMs through our managed services offering, helping simplify operations and enhance the member experience.

Speaker #3: These deployments demonstrate how our integrated portfolio expands our opportunity well beyond the ATM, allowing us to deliver greater value through software, services, and automation, while strengthening customer relationships.

Speaker #3: Our fit-for-purpose product, designed for the India market, continues to gain traction. Our pipeline is growing, and we believe India represents one of our most attractive long-term growth opportunities given the size of the market and our relatively modest market share position today.

Speaker #3: Finally, in Brazil, one large public sector bank tender has shifted into the second half, with the associated revenue originally expected in 2026 now expected primarily in 2027.

Octavio Marquez: Finally, in Brazil, one large public sector bank tender has shifted into H2, with the associated revenue originally expected in 2026, now expected primarily in 2027. While this affects timing, it does not change our full-year outlook, and we remain confident in our ability to capture our share of this opportunity. Turning to retail, revenue grew approximately 25% year-over-year. Retailers continue to invest in technology to create a more seamless shopping experience across physical and digital channels while improving labor productivity and reducing shrink. Our strategy is to build on our market leadership in Europe while accelerating growth in North America through innovative store technology, AI-enabled solutions, and managed services. We're seeing momentum across each of these priorities. In North America, we're converting a growing pipeline into new logo wins.

Octavio Marquez: Finally, in Brazil, one large public sector bank tender has shifted into H2, with the associated revenue originally expected in 2026, now expected primarily in 2027. While this affects timing, it does not change our full-year outlook, and we remain confident in our ability to capture our share of this opportunity. Turning to retail, revenue grew approximately 25% year-over-year. Retailers continue to invest in technology to create a more seamless shopping experience across physical and digital channels while improving labor productivity and reducing shrink. Our strategy is to build on our market leadership in Europe while accelerating growth in North America through innovative store technology, AI-enabled solutions, and managed services. We're seeing momentum across each of these priorities. In North America, we're converting a growing pipeline into new logo wins.

Speaker #3: While this affects timing, it does not change our full-year outlook, and we remain confident in our ability to capture our share of this opportunity.

Speaker #3: Turning to retail, revenue grew approximately 25% year over year. Retailers continue to invest in technology to create a more seamless shopping experience across physical and digital channels, while improving labor productivity and reducing shrink.

Speaker #3: Our strategy is to build on our market leadership in Europe while accelerating growth in North America through innovative store technology AI-enabled solutions and managed services.

Speaker #3: We're seeing momentum across each of these priorities. In North America, we're converting our growing pipeline into new logo wins. During the quarter, we secured self-checkout wins with two grocers, a point-of-sale deployment with a quick-serve restaurant chain, and a service agreement with a large fashion retailer supporting technology deployments across hundreds of stores.

Octavio Marquez: During the quarter, we secured self-checkout wins with two grocers, a point-of-sale deployment with a quick-serve restaurant chain, and a service agreement with a large fashion retailer supporting technology deployments across hundreds of stores. Across Europe, our checkout solutions continue to lead the market. We secured a more than 4,000-unit point-of-sale order with an existing customer in Germany, 1,600 units with a retailer in Romania, and an 800-unit new logo win in Germany. In addition, we won a 1,500 self-checkout lane deployment with one of the United Kingdom's largest grocers. Our Smart Vision AI solution is gaining meaningful commercial traction. We've deployed hundreds of lanes year to date, and new multi-year contracts signed this quarter will expand deployments to thousands of lanes by the end of 2026.

Octavio Marquez: During the quarter, we secured self-checkout wins with two grocers, a point-of-sale deployment with a quick-serve restaurant chain, and a service agreement with a large fashion retailer supporting technology deployments across hundreds of stores. Across Europe, our checkout solutions continue to lead the market. We secured a more than 4,000-unit point-of-sale order with an existing customer in Germany, 1,600 units with a retailer in Romania, and an 800-unit new logo win in Germany. In addition, we won a 1,500 self-checkout lane deployment with one of the United Kingdom's largest grocers. Our Smart Vision AI solution is gaining meaningful commercial traction. We've deployed hundreds of lanes year to date, and new multi-year contracts signed this quarter will expand deployments to thousands of lanes by the end of 2026.

Speaker #3: Across Europe, our checkout solutions continue to lead the market. We secured a more than 4,000-unit point-of-sale order with an existing customer in Germany. 1,600 units with a retailer in Romania and an 800-unit new logo win in Germany.

Speaker #3: In addition, we won a 1,500 self-checkout lane deployment with one of the United Kingdom's largest grocers. Our smart vision AI solution is gaining meaningful commercial traction.

Speaker #3: We've deployed hundreds of lanes year to date, and new multi-year contracts signed this quarter will expand deployments to thousands of lanes by the end of 2026.

Speaker #3: Most notably, we signed dynamic smart vision AI deployment contracts for 1,400 new lanes across two large European grocers, representing the largest new deployments to date.

Octavio Marquez: Most notably, we signed Vynamic Smart Vision AI deployment contracts for 1,400 new lanes across two large European grocers, representing the largest new deployments to date. These wins demonstrate that retailers are increasingly deploying AI at an enterprise scale. Together, our market leadership in Europe, growing momentum in North America, and the rapid adoption of the Vynamic Smart Vision AI platform give us confidence that our retail business remains in the early stages of significant long-term growth opportunity. Turning to slide seven. For the second consecutive quarter, we achieved record service levels in both North America and globally. Based on customer feedback and available market data, we believe we're leading the industry in response times and availability. These improvements strengthen our customer relationships today and position us to win additional business over time. Service margins improved 10 basis points sequentially despite the near-term impact of our North America fleet renewal program.

Octavio Marquez: Most notably, we signed Vynamic Smart Vision AI deployment contracts for 1,400 new lanes across two large European grocers, representing the largest new deployments to date. These wins demonstrate that retailers are increasingly deploying AI at an enterprise scale. Together, our market leadership in Europe, growing momentum in North America, and the rapid adoption of the Vynamic Smart Vision AI platform give us confidence that our retail business remains in the early stages of significant long-term growth opportunity. Turning to slide seven.

Speaker #3: These wins demonstrate that retailers are increasingly deploying AI at the enterprise scale. Together, our market leadership in Europe, growing momentum in North America, and the rapid adoption of the smart vision AI platform give us confidence that our retail business remains in the early stages of significant long-term growth opportunity.

Speaker #3: Turning to slide 7, for the second consecutive quarter, we achieved record service levels in both North America and globally. Based on customer feedback and available market data, we believe we're leading the industry in response times and availability.

Octavio Marquez: For the second consecutive quarter, we achieved record service levels in both North America and globally. Based on customer feedback and available market data, we believe we're leading the industry in response times and availability. These improvements strengthen our customer relationships today and position us to win additional business over time. Service margins improved 10 basis points sequentially despite the near-term impact of our North America fleet renewal program.

Speaker #3: These improvements strengthen our customer relationships today and position us to win additional business over time. Service margins improved 10 basis points sequentially, despite the near-term impact of our North America fleet renewal program.

Speaker #3: This investment is improving technician safety, increasing parts availability, strengthening repair execution, and improving fuel efficiency, creating a stronger service platform for the future. The actions we've taken are delivering measurable results.

Octavio Marquez: This investment is improving technician safety, increasing parts availability, strengthening repair execution, and improving fuel efficiency, creating a stronger service platform for the future. The actions we've taken are delivering measurable results. With the largest phase of our investment cycle now behind us, we expect to leverage the stronger operational foundation to continue improving service margin in the quarters and years ahead. As we continue expanding our installed base through teller cash recyclers, branch automation solutions, and retail, we're also expanding higher value service opportunities. Combined with the operational improvements we've made, this gives us confidence in our expectation of up to 50 basis points of service margin expansion this year and continued improvement over time. Now let's turn to slide eight. Our lean operating system continues to be a foundational element on how we run the business.

Octavio Marquez: This investment is improving technician safety, increasing parts availability, strengthening repair execution, and improving fuel efficiency, creating a stronger service platform for the future. The actions we've taken are delivering measurable results. With the largest phase of our investment cycle now behind us, we expect to leverage the stronger operational foundation to continue improving service margin in the quarters and years ahead. As we continue expanding our installed base through teller cash recyclers, branch automation solutions, and retail, we're also expanding higher value service opportunities. Combined with the operational improvements we've made, this gives us confidence in our expectation of up to 50 basis points of service margin expansion this year and continued improvement over time. Now let's turn to slide eight. Our lean operating system continues to be a foundational element on how we run the business.

Speaker #3: With the largest base of our investment cycle now behind us, we expect to leverage the stronger operational foundation to continue improving service margin in the quarters and years ahead.

Speaker #3: As we continue expanding our install base through teller cash recyclers, branch automation solutions, and retail, we're also expanding higher-value service opportunities. Combined with the operational improvements we've made, this gives us confidence in our expectation of up to 50 basis points of service margin expansion this year, and continued improvement over time.

Speaker #3: Now, let's turn to slide 8. Our lean operating system continues to be a foundational element on how we run the business. Across the company, we're applying lean principles to improve productivity, simplify operations, increase capacity, and deliver a better experience for our customers.

Octavio Marquez: Across the company, we're applying lean principles to improve productivity, simplify operations, increase capacity, and deliver a better experience for our customers. These efforts are making our business more efficient, more scalable, better positioned to support profitable growth. One example comes from our Paderborn manufacturing facility. As customer demand increased, the team implemented flow manufacturing and added a fourth production line without increasing operating costs. The result was 25% increase in output and improved safety, demonstrating how lean enables us to grow efficiently while improving operational performance. In North Canton, lean initiatives reduced dispatch times by more than 50%, shortened receiving and shipping lead times by two days, and generated greater than $200,000 in annual labor savings. These improvements increase responsiveness, improve productivity, and enhance the experience we deliver to customers. We are also applying lean to our service operations through our Plan For Every Part initiative.

Octavio Marquez: Across the company, we're applying lean principles to improve productivity, simplify operations, increase capacity, and deliver a better experience for our customers. These efforts are making our business more efficient, more scalable, better positioned to support profitable growth. One example comes from our Paderborn manufacturing facility. As customer demand increased, the team implemented flow manufacturing and added a fourth production line without increasing operating costs. The result was 25% increase in output and improved safety, demonstrating how lean enables us to grow efficiently while improving operational performance. In North Canton, lean initiatives reduced dispatch times by more than 50%, shortened receiving and shipping lead times by two days, and generated greater than $200,000 in annual labor savings. These improvements increase responsiveness, improve productivity, and enhance the experience we deliver to customers. We are also applying lean to our service operations through our Plan For Every Part initiative.

Speaker #3: These efforts are making our business more efficient, more scalable, better positioned to support profitable growth. One example comes from our Pattervorn manufacturing facility. the team implemented flow manufacturing and added a fourth production line without increasing operating costs.

Speaker #3: The result was 25% increase in output and improved safety, demonstrating how lean-enables us to grow efficiently while improving operational performance. In Northampton, lean initiatives reduced dispatch times by more than 50%, shortened receiving and shipping lead times by 2 days, and generated greater than 200,000 dollars in annual labor savings.

Speaker #3: These improvements increase responsiveness, improve productivity, and enhance the experience we deliver to customers. We are also applying lean to our service operations through our plan-for-every-part initiative. By improving parts availability and inventory planning, we're reducing incomplete service costs and helping technicians resolve customer issues on the first visit.

Octavio Marquez: By improving parts availability and inventory planning, we're reducing incomplete service calls and helping technicians resolve customer issues on the first visit. This directly supports the record service level agreements we discussed earlier and strengthens both customer satisfaction and operational performance. Our commitment to innovation continues to be recognized externally. During the quarter, our dynamic transaction middleware platform received two international industry awards recognizing our leadership in payment technology. These examples demonstrate that lean is much more than a manufacturing initiative. It is the operating system that drives continuous improvement across our company. Every productivity gain, process improvement, and quality enhancement strengthens our ability to execute for our customers, expand margins, and support sustainable long-term growth. With that, I'll turn the call over to Tom to review our financial performance in more detail.

Octavio Marquez: By improving parts availability and inventory planning, we're reducing incomplete service calls and helping technicians resolve customer issues on the first visit. This directly supports the record service level agreements we discussed earlier and strengthens both customer satisfaction and operational performance. Our commitment to innovation continues to be recognized externally. During the quarter, our dynamic transaction middleware platform received two international industry awards recognizing our leadership in payment technology. These examples demonstrate that lean is much more than a manufacturing initiative. It is the operating system that drives continuous improvement across our company. Every productivity gain, process improvement, and quality enhancement strengthens our ability to execute for our customers, expand margins, and support sustainable long-term growth. With that, I'll turn the call over to Tom to review our financial performance in more detail.

Speaker #3: This directly supports the record service level agreements we discussed earlier, and strengthens both customer satisfaction and operational performance. Our commitment to innovation continues to be recognized externally.

Speaker #3: During the quarter, our dynamic transaction middleware platform received two international industry awards, recognizing our leadership in payment technology. These examples demonstrate that lean is much more than a manufacturing initiative.

Speaker #3: It is the operating system that drives continuous improvement across our company. Every productivity gain, process improvement, and quality enhancement strengthens our ability to execute for our customers, expand margins, and support sustainable, long-term growth.

Speaker #3: With that, I'll turn the call over to Tom to review our financial performance in more detail.

Speaker #2: Thank you, Octavio. Starting on slide 9, the second quarter financial results reflect our continued commercial momentum and operational execution. Non-GAAP revenue was 928 million, up 1.4% year over year, and more than 4% sequentially.

Tom Timko: Thank you, Octavio. Starting on slide nine. The Q2 financial results reflect our continued commercial momentum and operational execution. Non-GAAP revenue was $928 million, up 1.4% year over year, and more than 4% sequentially. Increasing retail demand helped offset the timing of certain banking deployments being pushed out. Orders and backlog both increased sequentially, giving us continued confidence in our outlook for the H2 of the year. Before reviewing our margin performance, I'd like to provide some context around two items that influenced our Q2 results. We received a one-time tariff refund of approximately $13 million, with approximately $10 million benefiting banking product margins and the remaining $3 million benefiting banking services. This benefit was almost entirely offset by approximately $10 million of higher memory costs.

Tom Timko: Thank you, Octavio. Starting on slide nine. The Q2 financial results reflect our continued commercial momentum and operational execution. Non-GAAP revenue was $928 million, up 1.4% year over year, and more than 4% sequentially. Increasing retail demand helped offset the timing of certain banking deployments being pushed out. Orders and backlog both increased sequentially, giving us continued confidence in our outlook for the H2 of the year. Before reviewing our margin performance, I'd like to provide some context around two items that influenced our Q2 results. We received a one-time tariff refund of approximately $13 million, with approximately $10 million benefiting banking product margins and the remaining $3 million benefiting banking services. This benefit was almost entirely offset by approximately $10 million of higher memory costs.

Speaker #2: Increasing retail demand helped offset the timing of certain banking deployments being pushed out. While orders and backlog both increased sequentially, giving us continued confidence in our outlook for the second half of the year.

Speaker #2: Before reviewing our margin performance, I'd like to provide some context around two items that influenced results. We received a one-time tariff refund of approximately 13 million dollars.

Speaker #2: With approximately $10 million benefiting banking product margins, and the remaining $3 million benefiting banking services, this benefit was almost entirely offset by approximately $10 million of higher memory costs.

Speaker #2: As we've now diversified our memory supply base, and implemented customer pricing actions, we expect the impact of higher memory costs to continue to decline throughout the remainder of the year and as in prior periods, both items are reflected in our reported non-GAAP results.

Tom Timko: As we've now diversified our memory supply base and implemented customer pricing actions, we expect the impact of higher memory costs to continue to decline throughout the remainder of the year. As in prior periods, both items are reflected in our reported non-GAAP results. Non-GAAP gross profit grew approximately 1% year over year and 9% sequentially, driven by continued strength in our retail business. Non-GAAP margin was 26.4%, essentially flat year over year and up 100 basis points sequentially. Non-GAAP product gross margin increased 70 basis points year over year to 28.7%, driven by banking execution and partially offset by memory costs and a higher mix of retail point-of-sale products. Sequentially, non-GAAP product margins increased 240 basis points. Non-GAAP service margins were 24.9%, down 60 basis points year over year and up 10 basis points sequentially.

Tom Timko: As we've now diversified our memory supply base and implemented customer pricing actions, we expect the impact of higher memory costs to continue to decline throughout the remainder of the year. As in prior periods, both items are reflected in our reported non-GAAP results. Non-GAAP gross profit grew approximately 1% year over year and 9% sequentially, driven by continued strength in our retail business. Non-GAAP margin was 26.4%, essentially flat year over year and up 100 basis points sequentially. Non-GAAP product gross margin increased 70 basis points year over year to 28.7%, driven by banking execution and partially offset by memory costs and a higher mix of retail point-of-sale products. Sequentially, non-GAAP product margins increased 240 basis points. Non-GAAP service margins were 24.9%, down 60 basis points year over year and up 10 basis points sequentially.

Speaker #2: Non-GAAP gross profit grew approximately 1% year over year, and 9% sequentially, driven by continued strengths in our retail business. Non-GAAP margin was 26.4%, essentially flat year over year, and up 100 basis points sequentially.

Speaker #2: Non-GAAP product gross margin increased 70 basis points year over year, to 28.7%, driven by banking execution and partially offset by memory costs and a higher mix of retail point-of-sale products.

Speaker #2: Sequentially, non-GAAP product margins increased 240 basis points. Non-GAAP service margins were 24.9%, down 60 basis points year over year, and up 10 basis points sequentially.

Speaker #2: The year-over-year decline primarily reflects the rollout of our new North America service fleet and increased investments in technicians to support future growth. These investments are already improving operational performance, and we remain confident that they will contribute to continued service margin expansion over time.

Tom Timko: The year over year decline primarily reflects the rollout of our new North America service fleet and increased investments in technicians to support future growth. These investments are already improving operational performance, and we remain confident that they will contribute to continued service margin expansion over time. Non-GAAP operating expenses declined $7 million, or 4% year over year, and improved by $2 million sequentially, reflecting the benefits of our continuous improvement initiatives and disciplined cost management. We now expect total operating expenses to decline approximately 2% for the full year at the higher end of our previously guided 1% to 2% decline. As a result, non-GAAP operating profit increased 13% year over year to $82 million, while non-GAAP operating margin expanded 90 basis points to 8.9%. Sequentially, non-GAAP operating profit increased 35%, with non-GAAP operating margin expanding 200 basis points. Now let's turn to slide 10.

Tom Timko: The year over year decline primarily reflects the rollout of our new North America service fleet and increased investments in technicians to support future growth. These investments are already improving operational performance, and we remain confident that they will contribute to continued service margin expansion over time. Non-GAAP operating expenses declined $7 million, or 4% year over year, and improved by $2 million sequentially, reflecting the benefits of our continuous improvement initiatives and disciplined cost management. We now expect total operating expenses to decline approximately 2% for the full year at the higher end of our previously guided 1% to 2% decline. As a result, non-GAAP operating profit increased 13% year over year to $82 million, while non-GAAP operating margin expanded 90 basis points to 8.9%. Sequentially, non-GAAP operating profit increased 35%, with non-GAAP operating margin expanding 200 basis points. Now let's turn to slide 10.

Speaker #2: Non-GAAP operating expenses declined by $7 million, or 4% year over year, and improved by $2 million sequentially, reflecting the benefits of our continuous improvement initiatives and disciplined cost management.

Speaker #2: We now expect total operating expenses to decline approximately 2% for the full year, at the higher end of our previously guided 1% to 2% decline.

Speaker #2: As a result, non-GAAP operating profit increased 13% year over year, to 82 million, while non-GAAP operating margin expanded 90 basis points to 8.9%. Sequentially, non-GAAP operating profit increased 35%, with non-GAAP operating margin expanding 200 basis points.

Speaker #2: Now, let's turn to slide 10. In Q2, adjusted EBITDA grew 8% year over year, to 121 million, and margin expanded 80 basis points to 13%, driven by higher retail revenue and operating expense discipline.

Tom Timko: In Q2, adjusted EBITDA grew 8% year over year to $121 million, and margin expanded 80 basis points to 13%, driven by higher retail revenue and operating expense discipline. Sequentially, adjusted EBITDA grew about 22% and margin expanded 180 basis points. Non-GAAP earnings per share were $1.10, up 17% year over year and up 64% sequentially, driven by higher net income and lower share count as we continue to execute our $200 million share repurchase program. Turning to free cash flow, we reported an outflow of $11 million. Free cash flow was primarily impacted by inventory build of approximately $40 million to support demand in the H2 and to secure memory supply. This figure excludes discrete tax items attributable to prior fiscal years related to increasing profitability in our German legal entities.

Tom Timko: In Q2, adjusted EBITDA grew 8% year over year to $121 million, and margin expanded 80 basis points to 13%, driven by higher retail revenue and operating expense discipline. Sequentially, adjusted EBITDA grew about 22% and margin expanded 180 basis points. Non-GAAP earnings per share were $1.10, up 17% year over year and up 64% sequentially, driven by higher net income and lower share count as we continue to execute our $200 million share repurchase program. Turning to free cash flow, we reported an outflow of $11 million. Free cash flow was primarily impacted by inventory build of approximately $40 million to support demand in the H2 and to secure memory supply. This figure excludes discrete tax items attributable to prior fiscal years related to increasing profitability in our German legal entities.

Speaker #2: Sequentially, adjusted EBITDA grew about 22%, and margin expanded 180 basis points. Non-GAAP earnings per share were $1.10, up 17% year over year and up 64% sequentially.

Speaker #2: Driven by higher net income and lower share count, as we continue to execute our 200 million dollar share repurchase program. Turning to free cash flow, we reported an outflow of 11 million.

Speaker #2: Free cash flow was primarily impacted by inventory build of approximately 40 million dollars to support demand in the second half and to secure memory supply.

Speaker #2: This figure excludes discrete tax items attributable to prior fiscal years related to increasing profitability in our German legal entities. In 2026, we expect approximately $50 million of higher-than-anticipated estimated cash tax payments related to years 2024 and 2025, which we are excluding from free cash flow to better reflect operational cash flow generation.

Tom Timko: In 2026, we expect approximately $50 million of higher than anticipated estimated cash tax payments related to years 2024 and 2025, which we are excluding from free cash flow to better reflect operational cash flow generation. We expect inventories to be below prior year's level in Q4 as customer deployments accelerate, reinforcing our confidence in achieving our full year free cash flow guidance. Continuing on to slide 11. Turning to Banking. Revenue was up approximately 2% sequentially and declined approximately 6% year-over-year. As we've discussed, revenue was impacted by the timing of certain customer projects, but our backlog and product gives us confidence in H2. The Banking segment delivered strong margins in the quarter, increasing 100 basis points year-over-year to 28.5%.

Tom Timko: In 2026, we expect approximately $50 million of higher than anticipated estimated cash tax payments related to years 2024 and 2025, which we are excluding from free cash flow to better reflect operational cash flow generation. We expect inventories to be below prior year's level in Q4 as customer deployments accelerate, reinforcing our confidence in achieving our full year free cash flow guidance. Continuing on to slide 11. Turning to Banking. Revenue was up approximately 2% sequentially and declined approximately 6% year-over-year. As we've discussed, revenue was impacted by the timing of certain customer projects, but our backlog and product gives us confidence in H2. The Banking segment delivered strong margins in the quarter, increasing 100 basis points year-over-year to 28.5%.

Speaker #2: We expect inventories to be below prior year's level in the fourth quarter, as customer deployments accelerate, reinforcing our confidence in achieving our full-year free cash flow guidance.

Speaker #2: Continuing on to slide 11, turning to banking, revenue was up approximately 2% sequentially, and declined approximately 6% year over year. As we've discussed, revenue was impacted by the timing of certain customer projects, but our backlog in product gives us confidence in the back half of the year.

Speaker #2: The banking segment delivered strong margins in the quarter, increasing 100 basis points year over year, to 28.5%. Banking product gross margins were 36.8%, up 620 basis points year over year, and up 540 basis points sequentially.

Tom Timko: Banking product gross margins were 36.8%, up 620 basis points year-over-year and up 540 basis points sequentially. Excluding the tariff refund benefit, Banking product gross margin would have been 32.5%, up 190 basis points year-over-year and establishing another new record for product gross margin. Banking service gross margins were 23.6%, down 180 basis points year-over-year and down 10 basis points sequentially, reflecting the tariff refund that was more than offset by additional fleet investment and lower installation and project volume. Looking ahead in Banking, our backlog, and with the majority of the investments for services now behind us, gives us confidence in the H2 outlook. Turning to slide 12. Retail delivered another outstanding quarter. Revenue was up approximately 9% sequentially and up 24% year-over-year.

Tom Timko: Banking product gross margins were 36.8%, up 620 basis points year-over-year and up 540 basis points sequentially. Excluding the tariff refund benefit, Banking product gross margin would have been 32.5%, up 190 basis points year-over-year and establishing another new record for product gross margin. Banking service gross margins were 23.6%, down 180 basis points year-over-year and down 10 basis points sequentially, reflecting the tariff refund that was more than offset by additional fleet investment and lower installation and project volume. Looking ahead in Banking, our backlog, and with the majority of the investments for services now behind us, gives us confidence in the H2 outlook. Turning to slide 12. Retail delivered another outstanding quarter. Revenue was up approximately 9% sequentially and up 24% year-over-year.

Speaker #2: Excluding the tariff refund benefit, banking product gross margin would have been 32.5%, up 190 basis points year over year, and establishing another new record for product gross margin.

Speaker #2: Banking service gross margins were 23.6%, down 180 basis points year over year, and down 10 basis points sequentially, reflecting the tariff refund that was more than offset by additional fleet investment and lower installation and project volume.

Speaker #2: Looking ahead in banking, our backlog, and with the majority of the investments for services now behind us, gives us confidence in the second half of the year outlook.

Speaker #2: Turning to slide 12, retail delivered another outstanding quarter, revenue was up approximately 9% sequentially, and up 24% year over year, retail product and service both delivered double-digit growth for the second consecutive quarter, driven by growth in point-of-sale in both Europe and North America.

Tom Timko: Retail product and service both delivered double-digit growth for the second consecutive quarter, driven by growth in point-of-sale in both Europe and North America. Gross profit dollars increased approximately 5% sequentially and 15% year-over-year to $64 million. Total gross margin was 21.9%, down 70 basis points sequentially and 180 basis points year-over-year, reflecting a higher mix of point-of-sale products and the related higher impact of memory costs. Retail service margin improved 230 basis points year-over-year to 28.2%, driven by the higher revenue. Looking ahead in Retail, we expect to see product margin improvements in H2, driven by pricing to offset increased memory costs and improved product mix. Moving to slide 13, let's review our 2026 guidance.

Tom Timko: Retail product and service both delivered double-digit growth for the second consecutive quarter, driven by growth in point-of-sale in both Europe and North America. Gross profit dollars increased approximately 5% sequentially and 15% year-over-year to $64 million. Total gross margin was 21.9%, down 70 basis points sequentially and 180 basis points year-over-year, reflecting a higher mix of point-of-sale products and the related higher impact of memory costs. Retail service margin improved 230 basis points year-over-year to 28.2%, driven by the higher revenue. Looking ahead in Retail, we expect to see product margin improvements in H2, driven by pricing to offset increased memory costs and improved product mix. Moving to slide 13, let's review our 2026 guidance.

Speaker #2: Gross profit dollars increased approximately 5% sequentially, and 15% year over year, to 64 million. Total gross margin was 21.9%, down 70 basis points sequentially, and 180 basis points year over year, reflecting a higher mix of point-of-sale products and the related higher impact of memory costs.

Speaker #2: Retail service margin improved 230 basis points year over year, to 28.2%, driven by the higher revenue. Looking ahead in retail, we expect to see product margin improvements in the second half of the year driven by pricing to offset increased memory costs and improved product mix.

Speaker #2: Moving to slide 13, let's review our 2026 guidance. We are reaffirming our full-year guidance with revenue of 3.86 billion to 3.94 billion, which is supported by our recurring service revenue and the 814 million of product backlog.

Tom Timko: We are reaffirming our full year guidance with revenue of $3.86 billion to $3.94 billion, which is supported by our recurring service revenue and the $814 million of product backlog. Turning to gross margin. Given the stronger mix of point-of-sale and higher memory cost impact in Q2, we now expect full year product gross margins to be comparable with prior year, while service gross margins are still expected to improve up to 50 basis points, consistent with our previous outlook. For adjusted EBITDA, we reaffirm a range of $510 million to $535 million, reflecting our confidence in the commercial momentum and operational execution we've discussed throughout today's call.

Tom Timko: We are reaffirming our full year guidance with revenue of $3.86 billion to $3.94 billion, which is supported by our recurring service revenue and the $814 million of product backlog. Turning to gross margin. Given the stronger mix of point-of-sale and higher memory cost impact in Q2, we now expect full year product gross margins to be comparable with prior year, while service gross margins are still expected to improve up to 50 basis points, consistent with our previous outlook. For adjusted EBITDA, we reaffirm a range of $510 million to $535 million, reflecting our confidence in the commercial momentum and operational execution we've discussed throughout today's call.

Speaker #2: Turning to gross margin, given the stronger mix of point-of-sale and higher memory costs impact in Q2, we now expect full-year product gross margins to be comparable with prior year, while service gross margins are still expected to improve up to 50 basis points consistent with our previous outlook.

Speaker #2: For adjusted EBITDA, we reaffirm a range of 510 million to 535 million, reflecting our confidence in the commercial momentum and operational execution we've discussed throughout today's call.

Speaker #2: For free cash flow, while the quarterly cadence is now expected to be more weighted toward the fourth quarter, our full-year expectation remains at 255 to 270 million, excluding the higher-than-expected tax payments of the 2024 and 2025 tax years.

Tom Timko: For free cash flow, while the quarterly cadence is now expected to be more weighted toward Q4, our full year expectation remains at $255 to 270 million, excluding the higher than expected tax payments of approximately $50 million related to the 2024 and 2025 tax years. We continue to expect adjusted earnings per share to be in a range of $5.25 to $5.75, assuming an effective full year tax rate in the range of 35% to 40%, with a higher tax rate expected in Q3 versus Q4. Looking specifically at Q3, revenue is expected to represent approximately 25% of full year revenue at the midpoint. Gross margin is expected to be approximately 25%, flat sequentially, excluding the tariff refund. We expect Q3 adjusted EBITDA to represent approximately 24% of the full year adjusted EBITDA at the midpoint. Turning to free cash flow.

Tom Timko: For free cash flow, while the quarterly cadence is now expected to be more weighted toward Q4, our full year expectation remains at $255 to 270 million, excluding the higher than expected tax payments of approximately $50 million related to the 2024 and 2025 tax years. We continue to expect adjusted earnings per share to be in a range of $5.25 to $5.75, assuming an effective full year tax rate in the range of 35% to 40%, with a higher tax rate expected in Q3 versus Q4. Looking specifically at Q3, revenue is expected to represent approximately 25% of full year revenue at the midpoint. Gross margin is expected to be approximately 25%, flat sequentially, excluding the tariff refund. We expect Q3 adjusted EBITDA to represent approximately 24% of the full year adjusted EBITDA at the midpoint. Turning to free cash flow.

Speaker #2: We continue to expect adjusted earnings per share to be in the range of $5.25 to $5.75, assuming an effective full-year tax rate in the range of 35% to 40%, with a higher tax rate expected in Q3 versus Q4.

Speaker #2: Looking specifically at the third quarter, revenue is expected to represent approximately 25% of full-year revenue at the midpoint. Gross margin is expected to be approximately 25%, flat sequentially, excluding the tariff refund.

Speaker #2: We expect third-quarter adjusted EBITDA to represent approximately 24% of full-year adjusted EBITDA at the midpoint. Turning to free cash flow, we expect to continue carrying elevated inventory in Q3, in addition to higher restructuring payments related to our OPEX cost-savings program, as well as the divestiture of our business in Turkey.

Tom Timko: We expect a continuing carrying elevated inventory in Q3, in addition to higher restructuring payments related to our OpEx cost savings program, as well as the divestiture of our business in Turkey, resulting in a free cash flow at similar levels to Q2. As we exit the year, we expect significant improvement in free cash flow in Q4, driven by approximately $100 to 120 million of inventory reductions, other working capital improvements across the business, and the annual receipt of our customer service contract prepayments. Turning to slide 14. We maintained a fortress balance sheet with over $590 million of liquidity at the end of Q2, comprised of $282 million in cash and cash equivalents and our revolving credit facility of $310 million. The net leverage ratio stood at 1.4 times, providing financial flexibility for share repurchases and M&A activity.

Tom Timko: We expect a continuing carrying elevated inventory in Q3, in addition to higher restructuring payments related to our OpEx cost savings program, as well as the divestiture of our business in Turkey, resulting in a free cash flow at similar levels to Q2. As we exit the year, we expect significant improvement in free cash flow in Q4, driven by approximately $100 to 120 million of inventory reductions, other working capital improvements across the business, and the annual receipt of our customer service contract prepayments. Turning to slide 14. We maintained a fortress balance sheet with over $590 million of liquidity at the end of Q2, comprised of $282 million in cash and cash equivalents and our revolving credit facility of $310 million. The net leverage ratio stood at 1.4 times, providing financial flexibility for share repurchases and M&A activity.

Speaker #2: Resulting in a free cash flow at similar levels to Q2. As we exit the year, we expect significant improvement in free cash flow in Q4, driven by approximately 100 to 120 million of inventory reductions other working capital improvements across the business, and the annual receipt of our customer service contract prepayments.

Speaker #2: Turning to slide 14, we maintained a fortress balance sheet with over $590 million of liquidity at the end of Q2, comprised of $282 million in cash and cash equivalents and our revolving credit facility of $310 million.

Speaker #2: The net leverage ratio stood at 1.4 times, providing financial flexibility for share repurchases and M&A activity. During the quarter, we repurchased approximately 752,000 shares at an average price of $79.82 per share, returning 60 million to shareholders under our existing 200 million dollar share repurchase authorization.

Tom Timko: During the quarter, we repurchased approximately 752,000 shares at an average price of $79.82 per share, returning $60 million to shareholders under our existing $200 million share repurchase authorization. We have approximately $57 million remaining under the current authorization. Our capital allocation priorities remain unchanged. We are committed to maintaining a strong balance sheet, returning the vast majority of our free cash flow to shareholders through share repurchases, and preserving the flexibility to pursue disciplined, value-enhancing acquisitions that strengthen our strategic position. With that, I'll turn it back to Octavio for closing remarks.

Tom Timko: During the quarter, we repurchased approximately 752,000 shares at an average price of $79.82 per share, returning $60 million to shareholders under our existing $200 million share repurchase authorization. We have approximately $57 million remaining under the current authorization. Our capital allocation priorities remain unchanged. We are committed to maintaining a strong balance sheet, returning the vast majority of our free cash flow to shareholders through share repurchases, and preserving the flexibility to pursue disciplined, value-enhancing acquisitions that strengthen our strategic position. With that, I'll turn it back to Octavio for closing remarks.

Speaker #2: We have approximately 57 million remaining under the current authorization. Our capital allocation priorities remain unchanged, and we are committed to maintaining a strong balance sheet returning the vast majority of our free cash flow to shareholders through share repurchases and preserving the flexibility to pursue disciplined value-enhancing acquisitions that strengthen our strategic position.

Speaker #2: With that, I'll turn it back to Octavio for closing remarks.

Speaker #3: Thank you, Tom. To conclude, the second quarter demonstrated continued commercial momentum across the business. First half order entry was the highest in four years, our backlog sits at over 800 million, retail delivered another great quarter, and our banking growth initiatives continue to gain traction.

Octavio Marquez: Thank you, Tom. To conclude, Q2 demonstrated continued commercial momentum across the business. H1 order entry was the highest in four years. Our backlog sits at over $800 million. Retail delivered another great quarter, and our banking growth initiatives continue to gain traction. The underlying demand environment remains healthy. The quarter presented both operational opportunities and challenges. We were able to build inventory to secure supply to better position us for a strong H2 of the year, while our service margins still have room for improvement. Our priorities are clear: convert backlog into revenue, reduce inventory, improve service productivity, and maintain operating expense discipline. I want to thank our employees for their continued focus and commitment to our customers. Their work is driving the service improvements, customer wins, and operational progress we discussed today.

Octavio Marquez: Thank you, Tom. To conclude, Q2 demonstrated continued commercial momentum across the business. H1 order entry was the highest in four years. Our backlog sits at over $800 million. Retail delivered another great quarter, and our banking growth initiatives continue to gain traction. The underlying demand environment remains healthy. The quarter presented both operational opportunities and challenges. We were able to build inventory to secure supply to better position us for a strong H2 of the year, while our service margins still have room for improvement. Our priorities are clear: convert backlog into revenue, reduce inventory, improve service productivity, and maintain operating expense discipline. I want to thank our employees for their continued focus and commitment to our customers. Their work is driving the service improvements, customer wins, and operational progress we discussed today.

Speaker #3: The underlying demand environment remains healthy. The quarter presented both operational opportunities and challenges. We were able to build inventory to secure supply and better position ourselves for a strong second half of the year, while our service margins still have room for improvement.

Speaker #3: Our priorities are clear: convert backlog into revenue, reduce inventory to improve service productivity and maintain operating expense discipline. I want to thank our employees for their continued focus and commitment to our customers, their work is driving the service improvement, customer wins, and operational progress we discussed today.

Speaker #3: We remain focused on delivering the full-year outlook, strengthening the quality and consistency of the business, and creating sustainable long-term value for shareholders. With that, operator, please open the line for questions.

Octavio Marquez: We remain focused on delivering the full year outlook, strengthening the quality and consistency of the business, and creating sustainable long-term value for shareholders. With that, operator, please open the line for questions.

Octavio Marquez: We remain focused on delivering the full year outlook, strengthening the quality and consistency of the business, and creating sustainable long-term value for shareholders. With that, operator, please open the line for questions.

Speaker #3: Questions.

Speaker #1: Thank you. We will now begin the question and answer session. If you would like to ask a question, please press star 1 to raise your hand.

Operator 2: Thank you. We will now begin the question and answer session. If you would like to ask a question, please press star one to raise your hand. To withdraw your question, press star one again. We ask that you pick up your handset when asking a question to allow for optimum sound quality. If you are muted locally, please remember to unmute your device. Please stand by while we compile the Q&A roster. Your first question comes from the line of Matt Summerville with D.A. Davidson. Your line is open. Please go ahead.

Operator: Thank you. We will now begin the question and answer session. If you would like to ask a question, please press star one to raise your hand. To withdraw your question, press star one again. We ask that you pick up your handset when asking a question to allow for optimum sound quality. If you are muted locally, please remember to unmute your device. Please stand by while we compile the Q&A roster. Your first question comes from the line of Matt Summerville with D.A. Davidson. Your line is open. Please go ahead.

Speaker #1: To withdraw your question, press star 1 again. We ask that you pick up your handset when asking a question to allow for optimum sound quality.

Speaker #1: If you are muted locally, please remember to unmute your device. Please stand by while we compile the Q&A roster. Your first question comes from the line of Matt Somerville, with DA Davidson.

Speaker #1: Your line is open. Please go ahead.

Speaker #4: Thanks. A couple of questions. First, help me just a little bit with kind of the fourth quarter build. In the sense that what gives you confidence in what is becoming an increasingly bigger sort of fourth quarter in terms of implied EBITDA in particular, as more material services gross margin inflection seems to be kind of pushing out again?

Matt Summerville: Thanks. Couple questions. First, help me just a little bit with kind of the Q4 build, in the sense that What gives you confidence in what is becoming an increasingly bigger sort of Q4, in terms of implied EBITDA in particular, as more material services gross margin inflection seems to be kind of pushing out again, if you will. Just help me understand how the pieces come into play. If I'm doing my math right, you're implying about $125 million of EBITDA in Q3, which again means, Q4 ultimately has to move higher for you guys to hit the midpoint of the guide. Just help me a little bit there.

Matt Summerville: Thanks. Couple questions. First, help me just a little bit with kind of the Q4 build, in the sense that What gives you confidence in what is becoming an increasingly bigger sort of Q4, in terms of implied EBITDA in particular, as more material services gross margin inflection seems to be kind of pushing out again, if you will. Just help me understand how the pieces come into play. If I'm doing my math right, you're implying about $125 million of EBITDA in Q3, which again means, Q4 ultimately has to move higher for you guys to hit the midpoint of the guide. Just help me a little bit there.

Speaker #4: If you will, so just help me understand how the pieces come into play. If I'm doing my math right, you're implying about 125 million of EBITDA in Q3, which again means Q4 ultimately has to move higher for you guys to hit the midpoint of the guide.

Speaker #4: So just help me a little bit there.

Speaker #3: Yeah. So I'd say you're pretty much spot on for Q3 in terms of what you implied for the EBITDA component. Look, the incremental spend that we saw is relates to service margins this quarter.

Tom Timko: Yeah. I'd say you're pretty much spot on for Q3, in terms of what you implied for the EBITDA component. Look, the incremental spend that we saw as relates to service margins this quarter, was entirely related to our fleet. That impacted service margins by about 50 basis points. Obviously, we're driving that fleet renewal program as well as the underlying technician investments, but the timing and concentration of the rollout in Q2 had a larger near-term impact on the service gross margin. The key point is these were deliberate decisions, and investments in that service platform and don't meaningfully change the underlying trajectory for margins. Which Matt, as you know, we said that we expect to be able to grow service margins, and we still do, up to 50 basis points this year.

Tom Timko: Yeah. I'd say you're pretty much spot on for Q3, in terms of what you implied for the EBITDA component. Look, the incremental spend that we saw as relates to service margins this quarter, was entirely related to our fleet. That impacted service margins by about 50 basis points. Obviously, we're driving that fleet renewal program as well as the underlying technician investments, but the timing and concentration of the rollout in Q2 had a larger near-term impact on the service gross margin. The key point is these were deliberate decisions, and investments in that service platform and don't meaningfully change the underlying trajectory for margins. Which Matt, as you know, we said that we expect to be able to grow service margins, and we still do, up to 50 basis points this year.

Speaker #3: That was entirely related to our fleet, right? That impacted service margins by about 50 basis points. So, obviously, we're driving that fleet renewal program, as well as the underlying technician investments.

Speaker #3: But the timing and concentration of the rollout in Q2 had a larger near-term impact on the service gross margin. The key point is, these were deliberate decisions and investments in that service platform and don't meaningfully change the underlying trajectory for margins, right?

Speaker #3: Which, Matt, as you know, we said that we expect to be able to grow service margins, and we still do up to 50 basis points this year.

Speaker #3: And then as it relates to product margins, right, we said that they'd be flattish when compared to prior years. And really strong banking product gross margin performance with or without the tariff refund.

Tom Timko: As it relates to product margins, we said that they'd be flattish when compared to prior years and really strong banking product gross margin performance, with or without the tariff refund. Just jumping back to services, we think the largest phase of the investment cycle is now behind us, and we expect to be able to leverage this stronger foundation to improve the service margins, certainly in the quarters ahead. As it relates to banking, that being slightly down in revenues, we expect that some of the push-out and deployments are going to end up in Q3 and Q4. I'd say, yeah, big Q4 for us, from a cash flow perspective as well, but we feel like we got pretty good line of sight, whether it's the backlog.

Tom Timko: As it relates to product margins, we said that they'd be flattish when compared to prior years and really strong banking product gross margin performance, with or without the tariff refund. Just jumping back to services, we think the largest phase of the investment cycle is now behind us, and we expect to be able to leverage this stronger foundation to improve the service margins, certainly in the quarters ahead. As it relates to banking, that being slightly down in revenues, we expect that some of the push-out and deployments are going to end up in Q3 and Q4. I'd say, yeah, big Q4 for us, from a cash flow perspective as well, but we feel like we got pretty good line of sight, whether it's the backlog.

Speaker #3: So just jumping back to services, we think the largest phase of the investment cycle is now behind us, and we expect to be able to leverage this stronger foundation to improve the service margins certainly in the quarters ahead.

Speaker #3: And as it relates to Banking, that being slightly down in revenues, we expect that some of the push-out in deployments are going to end up in the third and fourth quarters.

Speaker #3: So I'd say, yeah, big fourth quarter for us from a cash flow perspective as well, but we feel like we got pretty good line of sight, whether it's the backlog.

Speaker #3: Octavio spoke about order entry being the highest it’s been in four years, so we’ll be able to convert that as well. And we feel really confident that we’re going to be able not only to deliver the EBITDA, but the associated free cash flow.

Tom Timko: Octavio spoke about order entry being the highest it's been in four years, we'll be able to convert that as well. We feel really confident that we're going to be able not only to deliver the EBITDA, but the associated free cash flow.

Tom Timko: Octavio spoke about order entry being the highest it's been in four years, we'll be able to convert that as well. We feel really confident that we're going to be able not only to deliver the EBITDA, but the associated free cash flow.

Speaker #4: Got it. Maybe pivot over to North America retail. Is there any sort of framework you can provide around what you're seeing now in terms of orders and revenue, logo wins, any early view on what you think you can ultimately deliver in that business?

Matt Summerville: Got it. Maybe pivot over to North America retail. Is there any sort of framework you can provide around what you're seeing now in terms of orders and revenue, logo wins? Any early view on what you think you can ultimately deliver in that business, again, North America retail focused here with the question, in 2027?

Matt Summerville: Got it. Maybe pivot over to North America retail. Is there any sort of framework you can provide around what you're seeing now in terms of orders and revenue, logo wins? Any early view on what you think you can ultimately deliver in that business, again, North America retail focused here with the question, in 2027?

Speaker #4: Again, North America retail focused here with the question. In 2027?

Speaker #3: Yeah. So Matt, we're really focused on delivering 2026 first, then it'll be very high double-digit growth for the North America business. As you know, it's in Europe, the over a billion dollars that we're thinking retail will do this year, still a vast majority comes from Europe.

Octavio Marquez: Yeah. Matt, we're really focused on delivering 2026 first, it'll be very high, double-digit growth for the North America business. As you know, in Europe, the over $1 billion that we're thinking retail will do this year, still a vast majority comes from Europe. With North America being the biggest market, the opportunity remains relatively untapped yet. As we look into the next year, we still believe that retail in North America can continue at that same pace of growing a very high double-digit growth for the foreseeable future. This quarter, we had two important wins in the grocery space. We had one important win in the self-checkout space. We continue to, as we engage with customers, find new opportunities. A very large fashion retailer hired us to deliver RFID technology across hundreds of stores.

Octavio Marquez: Yeah. Matt, we're really focused on delivering 2026 first, it'll be very high, double-digit growth for the North America business. As you know, in Europe, the over $1 billion that we're thinking retail will do this year, still a vast majority comes from Europe. With North America being the biggest market, the opportunity remains relatively untapped yet. As we look into the next year, we still believe that retail in North America can continue at that same pace of growing a very high double-digit growth for the foreseeable future. This quarter, we had two important wins in the grocery space. We had one important win in the self-checkout space. We continue to, as we engage with customers, find new opportunities. A very large fashion retailer hired us to deliver RFID technology across hundreds of stores.

Speaker #3: And with North America being the biggest market, the opportunity remains relatively untapped yet. So as we look into the next year, we still believe that retail in North America can continue at that same pace of growing a very high double-digit growth for the foreseeable future.

Speaker #3: This quarter, we had two important wins with grocery in the grocery space. We had one important win in the self-checkout space. We continue to, as we engage with customers, find new opportunities.

Speaker #3: A very large fashion retailer hired us to deliver RFID technology across hundreds of stores. So we're very excited about the opportunity. And we just see the opportunity getting better.

Octavio Marquez: We're very excited about the opportunity, and we just see the opportunity getting better. Again, we are taking all the appropriate measures to do that. We remain very excited about the prospects of retail in North America.

Octavio Marquez: We're very excited about the opportunity, and we just see the opportunity getting better. Again, we are taking all the appropriate measures to do that. We remain very excited about the prospects of retail in North America.

Speaker #3: And again, we are taking all the appropriate measures to do that. We remain very excited about the prospects of retail in North America.

Speaker #2: With the only thing I'll add to Octavio's comment, as it is more focused on '26, right, we do expect to see product margin improvements in the second half.

Tom Timko: Look, the only thing I'll add to Octavio's comment, as it is more focused on 2026. We do expect to see product margin improvements in the H2, driven by a slightly better mix of self-checkout when compared to point of sale. Then because of the challenge in memory that we saw, that headwind of about $10 million in the Q, that's predominantly retail. We have now, and well, we're close to probably finalizing, revising all of the contracts to reflect the updated market pricing in memory. We've also diversified as it relates to memory, our product, the supply chain, which has helped keep us in with the right amount of supply to support H2 demand. Has also helped a little bit on the pricing side of things.

Tom Timko: Look, the only thing I'll add to Octavio's comment, as it is more focused on 2026. We do expect to see product margin improvements in the H2, driven by a slightly better mix of self-checkout when compared to point of sale. Then because of the challenge in memory that we saw, that headwind of about $10 million in the Q, that's predominantly retail. We have now, and well, we're close to probably finalizing, revising all of the contracts to reflect the updated market pricing in memory. We've also diversified as it relates to memory, our product, the supply chain, which has helped keep us in with the right amount of supply to support H2 demand. Has also helped a little bit on the pricing side of things.

Speaker #2: Driven by a slightly better mix of self-checkout, when compared to point of sale. And then because of the challenge in memory that we saw, right, that headwind of about 10 million in the quarter, right, that's predominantly retail, we have now, and well, we're close to probably finalizing, revising all of the contracts to reflect the updated market pricing and memory.

Speaker #2: And we've also diversified as it relates to memory—our product and the supply chain—which has helped keep us in with the right amount of supply to support second half demand.

Speaker #2: And that's also helped a little bit on the pricing side of things. So we will, going forward, be able to pass up to 100% of those costs on.

Tom Timko: We will, going forward, be able to pass up to 100% of those costs on, as we price these things, these contracts. The other big change that we made was that we went from our price quoting mechanism, where we would usually allow a price quote to be active and open for a 90-day period of time. We've shrunk that down significantly because of the volatility to 7 days. Between that and our ability to escalate pricing into contracts, we expect retail to continue to deliver, and we offset that pricing headwind on memory.

Tom Timko: We will, going forward, be able to pass up to 100% of those costs on, as we price these things, these contracts. The other big change that we made was that we went from our price quoting mechanism, where we would usually allow a price quote to be active and open for a 90-day period of time. We've shrunk that down significantly because of the volatility to 7 days. Between that and our ability to escalate pricing into contracts, we expect retail to continue to deliver, and we offset that pricing headwind on memory.

Speaker #2: As we price these things, these contracts, and the other big change that we made was that we went from our price quoting mechanism where we would usually allow a price quote to be active and open for a 90-day period of time.

Speaker #2: We've shrunk that down significantly because of the volatility to seven days. So between that and our ability to escalate pricing in a contract, we expect retail to continue to deliver and we offset that pricing headwind on memory.

Speaker #4: Thank you. Maybe I'll just sneak one more in. When you talk about the German, the cash taxes, you effectively owe in Germany for '24 and '25.

Matt Summerville: Thank you. Maybe I'll just sneak one more in. When you talk about the cash taxes you effectively owe in Germany for 2024 and 2025, is that just a one-time catch-up true-up, or does that impact Diebold's go forward free cash algorithm. Then Octavio, if you can just maybe do the geographic around the horn on the ATM side of the business and what you're seeing from demand at the grade. Thanks.

Matt Summerville: Thank you. Maybe I'll just sneak one more in. When you talk about the cash taxes you effectively owe in Germany for 2024 and 2025, is that just a one-time catch-up true-up, or does that impact Diebold's go forward free cash algorithm. Then Octavio, if you can just maybe do the geographic around the horn on the ATM side of the business and what you're seeing from demand at the grade. Thanks.

Speaker #4: Is that just a one-time catch-up true-up, or does that impact DIEBOLD's go forward free cash algorithm? And then Octavio, if you can just maybe do the geographic around the horn on the ATM side of the business and what you're seeing from demand, that'd be great.

Speaker #4: Thanks.

Tom Timko: Hey, Matt, on my count, I think you snuck in two questions there, but happy to address the first one. Yes is the answer. We expect to make discrete one-time payments related to 2024 and 2025 of $50 million between the Q2, which we had about $18 million incurred, and then Q3, a similar amount, Q4 sort of makes up the difference, and that's the $50 million. Now, to more specifically answer it, the run rate for our cash tax payments, if you look at last year as a basis, we spent about $57 million on cash tax payments. Because we are now going to be profitable in Germany and no longer have NOLs, we are also required in 2026 to pay an additional $25 to $30 million of taxes, and that'll get added into our new run rate for 2027.

Tom Timko: Hey, Matt, on my count, I think you snuck in two questions there, but happy to address the first one. Yes is the answer. We expect to make discrete one-time payments related to 2024 and 2025 of $50 million between the Q2, which we had about $18 million incurred, and then Q3, a similar amount, Q4 sort of makes up the difference, and that's the $50 million. Now, to more specifically answer it, the run rate for our cash tax payments, if you look at last year as a basis, we spent about $57 million on cash tax payments. Because we are now going to be profitable in Germany and no longer have NOLs, we are also required in 2026 to pay an additional $25 to $30 million of taxes, and that'll get added into our new run rate for 2027.

Speaker #3: Hey, Matt, on my count, but I think you snuck in two questions there. But happy to address the first one. So yes, is the answer.

Speaker #3: So we expect to make discrete one-time payments related to '24 and '25 of $50 million between the second quarter, which we had about $18 million incurred, and then third quarter a similar amount, fourth quarter sort of makes up the difference.

Speaker #3: And that's the 50. Now, to more specifically answer it, the run rate for our cash tax payments—if you look at last year as a basis—we spent about $57 million on cash tax payments.

Speaker #3: Because we are now going to be profitable in Germany and no longer have NOLs, we're also required in '26 to pay an additional $25 to $30 million of taxes, and that'll get added into our new run rate for '27.

Speaker #3: So, the way to think about it is, the run rate that we saw last year of, let's say, $57—you can add $25 to $30 to that, and that'll be our new run rate going forward.

Tom Timko: The way to think about it is, the run rate that we saw last year of, let's say, $57 million, you can add $25 to $30 million on it. That'll be our new run rate going forward. The one point that you'll see for this year is the added $50 million for the 2024 and 2025 years. We backed out that $50 million thinking it was more appropriate to show what the business can generate operationally from a cash flow perspective.

Tom Timko: The way to think about it is, the run rate that we saw last year of, let's say, $57 million, you can add $25 to $30 million on it. That'll be our new run rate going forward. The one point that you'll see for this year is the added $50 million for the 2024 and 2025 years. We backed out that $50 million thinking it was more appropriate to show what the business can generate operationally from a cash flow perspective.

Speaker #3: The one point that you'll see for this year is the added $50 million for the '24 and '25 years. So, we backed out that $50 million, thinking it was more appropriate to show what the business can generate operationally from a cash flow perspective.

Speaker #5: Yeah, Matt, and before I start, I think that this does not change our long-term outlook. What we've discussed would be our goals for a three-year period that will end next year.

Octavio Marquez: Yeah, Matt, before I start, I think that this does not change our long-term outlook. What we've discussed would be our goals for our three-year period that will end next year remain unchanged. Even with a higher cash tax payment probably next year, based on the increased profitability in our German subsidiaries, we still feel very comfortable with our cash flow outlook for 2027 and beyond. Let me walk you through the world now, as you'd like to say. I'll start with Europe this time. As you know, Europe is a more mature market, very modest growth, but we're really winning in that market. You saw some of the wins I referenced in the UK, winning new customers, a 1,100% competitive win that we had in the UK that will now be coming our way.

Octavio Marquez: Yeah, Matt, before I start, I think that this does not change our long-term outlook. What we've discussed would be our goals for our three-year period that will end next year remain unchanged. Even with a higher cash tax payment probably next year, based on the increased profitability in our German subsidiaries, we still feel very comfortable with our cash flow outlook for 2027 and beyond. Let me walk you through the world now, as you'd like to say. I'll start with Europe this time. As you know, Europe is a more mature market, very modest growth, but we're really winning in that market. You saw some of the wins I referenced in the UK, winning new customers, a 1,100% competitive win that we had in the UK that will now be coming our way.

Speaker #5: Remain unchanged. So even with a higher cash tax payment probably next year based on the increased profitability in our German subsidiaries, we still feel very comfortable with our cash flow outlook for 2027 and beyond.

Speaker #3: So let me walk you through the world now as you'd like to say. So I'll start with Europe this time. So as you know, Europe is a more mature market, very modest growth.

Speaker #3: But we're really winning in that market. You saw some of the wins I referenced in the UK, winning new customers of 1,100, 100% competitive win that we had in the UK that will now be becoming our way.

Speaker #3: I referenced Lloyd's where our branch automation is piloting in two very high-traffic branches in. But proving once again that the combination of going beyond the ATM and moving into the branch will prove successful.

Octavio Marquez: I referenced Lloyds, where our branch automation is piloting in two very high traffic branches, proving once again that the combination of going beyond the ATM and moving into the branch will prove successful. I think that, in Europe, we see as the market continues to move in the direction of shared networks or a utility, customers are prioritizing partners that can really provide a technological edge to their operations. We see that that's where our strength is, providing technology and integrated solutions. Europe, we expect to see continued success as we keep growing our base there with innovative solutions. When I look at North America, preempting sometimes the question about where are we in recyclers, I think that recycling in North America is now moving significantly downstream.

Octavio Marquez: I referenced Lloyds, where our branch automation is piloting in two very high traffic branches, proving once again that the combination of going beyond the ATM and moving into the branch will prove successful. I think that, in Europe, we see as the market continues to move in the direction of shared networks or a utility, customers are prioritizing partners that can really provide a technological edge to their operations. We see that that's where our strength is, providing technology and integrated solutions. Europe, we expect to see continued success as we keep growing our base there with innovative solutions. When I look at North America, preempting sometimes the question about where are we in recyclers, I think that recycling in North America is now moving significantly downstream.

Speaker #3: So I think that in Europe, we see as the market continues to move in the direction of shared networks, more of a utility, customers are prioritizing partners that can really provide a technological edge to their operation.

Speaker #3: So we see that that's where our strength is, providing technology and integrated solutions. And so Europe, we expect to see continued success as we keep growing our base there with innovative solutions.

Speaker #3: When I look at North America, and preempting sometimes the question about where we are in recyclers, I think that recycling in North America is now moving significantly downstream.

Speaker #3: We also talked about Bystar this quarter, on how they are now using 200 advanced recyclers through our managed service offering. So we're seeing a lot more deployment of full recycling in smaller financial institutions.

Octavio Marquez: We also talked about VyStar this quarter on how they are now using 200 advanced recyclers through our managed service offering. We're seeing a lot more deployment of full recycling in smaller financial institutions. Think of the credit market, the super regional accounts. We're excited about what we're seeing there. More importantly, the integrated value proposition of ATM recycler plus teller cash recycler is gaining traction. This was the highest volume of shipments we've had for teller cash recyclers out of our North Canton factory. I'm happy that trend continues through the year. We do see that this combination of recyclers at the branch, at the ATM recyclers, at the teller, common components is a very, very powerful way of growing.

Octavio Marquez: We also talked about VyStar this quarter on how they are now using 200 advanced recyclers through our managed service offering. We're seeing a lot more deployment of full recycling in smaller financial institutions. Think of the credit market, the super regional accounts. We're excited about what we're seeing there. More importantly, the integrated value proposition of ATM recycler plus teller cash recycler is gaining traction. This was the highest volume of shipments we've had for teller cash recyclers out of our North Canton factory. I'm happy that trend continues through the year. We do see that this combination of recyclers at the branch, at the ATM recyclers, at the teller, common components is a very, very powerful way of growing.

Speaker #3: Think of the credit market, the super regional accounts. So we're excited about what we're seeing there. And more importantly, the integrated value proposition of ATM recycler plus teller cash recycler is gaining traction.

Speaker #3: This was the highest volume of shipments we've had for teller cash recyclers out of our North Kempton factory. And I'm happy that that trend continues through the year.

Speaker #3: So, we do see that this combination of recyclers at the ATM, recyclers at the teller, and common components is a very, very powerful way of growing.

Speaker #3: And I would tell you that that is also what gives me significant confidence in our numbers for the remainder of the year, because we see all these orders coming in and the acceptance of these new solutions.

Octavio Marquez: I would tell you that that also gives me significant confidence on our numbers for the remainder of the year because we see all these orders coming in and the acceptance of these new solutions. When we move to LATAM, as I mentioned, the large Brazilian tender for government banks, for one of the large government banks now moved into Q3. This shifts revenue more towards 2027. However, we remain confident that LATAM will continue to be a strong market for us. We'll continue to grow. We will see improvement year-over-year. We remain confident that this is a very strong market. Still very heavy dependent on cash dispensers, but also moving significantly into cash recyclers. Significant wins. One bank in Mexico replaced all its fleet with cash recyclers. We see that that should also be an important factor for us going forward.

Octavio Marquez: I would tell you that that also gives me significant confidence on our numbers for the remainder of the year because we see all these orders coming in and the acceptance of these new solutions. When we move to LATAM, as I mentioned, the large Brazilian tender for government banks, for one of the large government banks now moved into Q3. This shifts revenue more towards 2027. However, we remain confident that LATAM will continue to be a strong market for us. We'll continue to grow. We will see improvement year-over-year. We remain confident that this is a very strong market. Still very heavy dependent on cash dispensers, but also moving significantly into cash recyclers. Significant wins. One bank in Mexico replaced all its fleet with cash recyclers. We see that that should also be an important factor for us going forward.

Speaker #3: When we move to LatTown, as I mentioned, the large Brazilian tender for government banks for one of the large government banks now moved into the third quarter this ship's revenue more towards 2027.

Speaker #3: However, we remain confident that LatTown will continue to be a strong market for us. We'll continue to grow. We will see improvement year over year.

Speaker #3: And we remain confident that this is a very strong market. Still very heavy dependent on cash dispensers, but also moving significantly into cash recyclers, significant wins.

Speaker #3: One bank in Mexico replaced all its fleet with cash recyclers. So we see that that should also be an important factor for us going forward.

Speaker #3: And lastly, when we think of the Asia-Pacific, Middle East, Africa region, for us, fit for purpose will have a very strong second half of the year.

Octavio Marquez: Lastly, when we think of the Asia Pacific, Middle East, Africa region for us, fit-for-purpose will have a very strong H2 of the year. That's what gives us confidence. When we look at the order book and some of the big deals that we're expecting in that part of the world, they are very heavily weighted towards Q3 and in some cases Q4, and more importantly, Q4. You will see us perform exceptionally well in the later H2 of the year in the Asia Pacific region. As I said, India is still a growing market. We're underrepresented there, and we feel very good that the H2 of the year will provide ample opportunities for growth. I would tell you that the ATM market overall, we see healthy demand.

Octavio Marquez: Lastly, when we think of the Asia Pacific, Middle East, Africa region for us, fit-for-purpose will have a very strong H2 of the year. That's what gives us confidence. When we look at the order book and some of the big deals that we're expecting in that part of the world, they are very heavily weighted towards Q3 and in some cases Q4, and more importantly, Q4. You will see us perform exceptionally well in the later H2 of the year in the Asia Pacific region. As I said, India is still a growing market. We're underrepresented there, and we feel very good that the H2 of the year will provide ample opportunities for growth. I would tell you that the ATM market overall, we see healthy demand.

Speaker #3: That's what gives us confidence. When we look at the order book and some of the big deals that we're expecting in that part of the world, they are very heavily weighted towards the third and in some cases the fourth and more importantly, the fourth quarter.

Speaker #3: So you will see us perform exceptionally well in the later half of the year in the Asia-Pacific region. As I said, India is still a growing market.

Speaker #3: We're underrepresented there. And we feel very good that the second half of the year will provide ample opportunities for growth. So I would tell you that the ATM market overall, we see healthy demand.

Speaker #3: We've seen some shifts in timing of large projects and things moving a little bit, but the demand environment remains very, very healthy.

Octavio Marquez: We've seen some shifts in timing of large projects and things moving a little bit, the demand environment remains very, very healthy.

Octavio Marquez: We've seen some shifts in timing of large projects and things moving a little bit, the demand environment remains very, very healthy.

Speaker #1: Thanks, guys.

Matt Summerville: Thanks, guys.

Matt Summerville: Thanks, guys.

Speaker #2: Your next question comes from the line of Justin Ages, with CJS Securities. Your line is open. Please go ahead.

Operator 2: Your next question comes from the line of Justin Ages with CJS Securities. Your line is open. Please go ahead.

Operator: Your next question comes from the line of Justin Ages with CJS Securities. Your line is open. Please go ahead.

Speaker #4: Hi, morning all.

Justin Ages: Hi. Morning, all.

Justin Ages: Hi. Morning, all.

Speaker #3: Hey, Justin.

Tom Timko: Hey, Justin.

Tom Timko: Hey, Justin.

Speaker #4: Hey. You gave us some good color on what was driving free cash flow negative this quarter. Just wanted to dig a little bit deeper and see were you able to make working capital improvements outside of what was happening on the inventory side?

Justin Ages: Hi. You gave us some good color on what was driving free cash flow negative this quarter. Just wanted to dig a little bit deeper and see, were you able to make working capital improvements outside of what was happening on the inventory side?

Justin Ages: Hi. You gave us some good color on what was driving free cash flow negative this quarter. Just wanted to dig a little bit deeper and see, were you able to make working capital improvements outside of what was happening on the inventory side?

Speaker #3: So we expect going forward that we're going to make substantial improvements in the day's inventory outstanding. So if you think about the cash flow, and it's kind of connected to the question that Matt asked as well, right?

Tom Timko: We expect going forward that we're going to make substantial improvements in the days' inventory outstanding. If you think about the cash flow, and it's kind of connected to the question that Matt asked as well, right? Our Q4 cash flow is going to be somewhere between $255 to 270 million. To give you a perspective, historically, Diebold has generated upwards of $200 million. In order to sort of generate the remainder of the cash, we expect a lot of that to come from additional inventory takedown. Typically, we probably turn inventory anywhere between $80 to 100 million in the Q4, right? We have line of sight to be able to do even more than that this year, the way our schedules are working out, and we're feeling really positive about that.

Tom Timko: We expect going forward that we're going to make substantial improvements in the days' inventory outstanding. If you think about the cash flow, and it's kind of connected to the question that Matt asked as well, right? Our Q4 cash flow is going to be somewhere between $255 to 270 million. To give you a perspective, historically, Diebold has generated upwards of $200 million. In order to sort of generate the remainder of the cash, we expect a lot of that to come from additional inventory takedown. Typically, we probably turn inventory anywhere between $80 to 100 million in the Q4, right? We have line of sight to be able to do even more than that this year, the way our schedules are working out, and we're feeling really positive about that.

Speaker #3: Our Q4 cash flow is going to be somewhere between 255, 270 million. And to give you a perspective, historically, DIEBOLD has generated upwards of 200 million dollars.

Speaker #3: So in order to sort of generate the remainder of the cash, we expect a lot of that to come from additional inventory takedown. Typically, we probably turn inventory anywhere between $80 million and $100 million in the fourth quarter, right?

Speaker #3: We have line of sight to be able to do even more than that this year, the way our schedules are working out. And we're feeling really positive about that.

Speaker #3: DSO, for sure, will be a tailwind for us as we get into the fourth quarter as well. And then don't forget, right, the fourth quarter is when we have our annual receipt of the customer service contract.

Tom Timko: DSO, for sure, will be a tailwind for us as we get into the Q4 as well. Don't forget, right, the Q4 is when we have our annual receipt of the customer service contract prepayments. Again, we guided to Q2 positive free cash flow, similar to Q2 of last year. That's about $13 million. Really what you're seeing manifesting itself in Q2 and Q3 is just the inventory buildup and some of the memory cost and procuring that so that we could secure the revenue. We expect to be able to burn through that and deliver a really solid free cash flow quarter for Q4.

Tom Timko: DSO, for sure, will be a tailwind for us as we get into the Q4 as well. Don't forget, right, the Q4 is when we have our annual receipt of the customer service contract prepayments. Again, we guided to Q2 positive free cash flow, similar to Q2 of last year. That's about $13 million. Really what you're seeing manifesting itself in Q2 and Q3 is just the inventory buildup and some of the memory cost and procuring that so that we could secure the revenue. We expect to be able to burn through that and deliver a really solid free cash flow quarter for Q4.

Speaker #3: Prepayments. So again, we guided to Q2 positive free cash flow, similar to Q2 of last year—that’s about $13 million. And really, what you’re seeing manifest in Q2 and Q3 is just the inventory buildup and some of the memory costs and procuring that so that we could secure the revenue.

Speaker #3: But we expect to be able to burn through that and deliver a really solid free cash flow quarter for Q4.

Speaker #4: All right. That's helpful. Thank you. And then one more on the retail side. Some of the commentary around making this an open product and being able to work with other systems.

Justin Ages: All right. That's helpful. Thank you. One more on the retail side. Some of the commentary around making this an open product and being able to work with other systems, are you seeing any trends of customers taking just some of the hardware and maybe not some of the service parts of your retail offerings?

Justin Ages: All right. That's helpful. Thank you. One more on the retail side. Some of the commentary around making this an open product and being able to work with other systems, are you seeing any trends of customers taking just some of the hardware and maybe not some of the service parts of your retail offerings?

Speaker #4: Are you seeing any trends of customers taking just some of the hardware and maybe not some of the service parts of your retail offerings?

Speaker #3: So Justin, again, I think one of the reasons why we're winning in North America is the modularity of our products. The openness to work with different softwares so I would say that when we think of the wins that we have in self-checkout in North America, all of them come with service contracts.

Octavio Marquez: Justin, again, I think one of the reasons why we're winning in North America is the modularity of our products, the openness to work with different softwares. I would say that when we think of the wins that we have in self-checkout in North America, all of them come with service contracts. I think that there, the relationship is very tightly coupled. When you think of the point-of-sale wins, in some cases, that being an easier product to service attach rates are between 30% and 50%, depending on the customer. We continue to see that trend continue to manifest itself. I think that the exciting part is that as we go into these retailers, whether it's the AI platform or the hardware solution, we're discovering additional service opportunities that we didn't have.

Octavio Marquez: Justin, again, I think one of the reasons why we're winning in North America is the modularity of our products, the openness to work with different softwares. I would say that when we think of the wins that we have in self-checkout in North America, all of them come with service contracts. I think that there, the relationship is very tightly coupled. When you think of the point-of-sale wins, in some cases, that being an easier product to service attach rates are between 30% and 50%, depending on the customer. We continue to see that trend continue to manifest itself. I think that the exciting part is that as we go into these retailers, whether it's the AI platform or the hardware solution, we're discovering additional service opportunities that we didn't have.

Speaker #3: I think that they're the relationship is very tightly coupled when you think of the point of sale wins. In some cases, that being an easier product to service, service attach rates are in between the 30, 50 percent depending on the customer.

Speaker #3: So we continue to see that trend continue to manifest itself. And I think that the exciting part is that as we go into these retailers with, whether it's the AI platform or the hardware solution, we're discovering additional service opportunities that we didn't have.

Speaker #3: The example I gave of these very large fashion retailer as they're rolling out RFID across the stores where the partner to that's just a service opportunity that we want to help them deploy technology across literally hundreds of stores.

Octavio Marquez: The example I gave of this very large fashion retailer, as they're rolling out RFID across the stores where they were the partner, that's just a service opportunity that we won to help them deploy technology across literally hundreds of stores. I think that the way I like to think about it is a strong product portfolio. Our strong AI platform opens up opportunities, whether we are talking to a customer about hardware, the AI platform or services, it just creates multiple entry points into an account, then we can really expand within that account as time goes by.

Octavio Marquez: The example I gave of this very large fashion retailer, as they're rolling out RFID across the stores where they were the partner, that's just a service opportunity that we won to help them deploy technology across literally hundreds of stores. I think that the way I like to think about it is a strong product portfolio. Our strong AI platform opens up opportunities, whether we are talking to a customer about hardware, the AI platform or services, it just creates multiple entry points into an account, then we can really expand within that account as time goes by.

Speaker #3: So I think that the way I like to think about it is a strong product portfolio, a strong AI platform opens up opportunities. And whether we are talking to a customer about hardware, the AI platform or services, it just creates multiple entry points into an account.

Speaker #3: And then we can really expand within that account as time goes by.

Speaker #4: All right. That's great. Thanks for taking the question.

Justin Ages: All right. That's great. Thanks for taking the question.

Justin Ages: All right. That's great. Thanks for taking the question.

Operator 2: We will take our final question from the line of Matt Bryson with Wedbush. Your line is open. Please go ahead.

Operator: We will take our final question from the line of Matt Bryson with Wedbush. Your line is open. Please go ahead.

Speaker #2: We will take our final question from the line of Matt Bryson with Wedbush. Your line is open. Please go ahead.

Speaker #5: Hey, good morning, and thanks for taking my questions. Just wanted to start out on the banking side. Octavio, you talked about some shipments being delayed or pushed from Q2.

Matt Bryson: Hey, good morning, and thanks for taking my questions. Just wanted to start on the banking side. Octavio, you talked about some shipments being delayed or pushed from Q2. Is there anything specific you'd call out there?

Matt Bryson: Hey, good morning, and thanks for taking my questions. Just wanted to start on the banking side. Octavio, you talked about some shipments being delayed or pushed from Q2. Is there anything specific you'd call out there?

Speaker #5: Is there anything specific you'd call out there?

Speaker #3: Yeah, I would say that even though we have for the first half record order entry for the company, the highest it's been in four years, we did see the push out of this very large Brazilian tender.

Octavio Marquez: Yeah, I would say that even though we have, for the H1, record order entry for the company, the highest it's been in 4 years, we did see the pushout of this very large Brazilian tender. That is tens of millions of dollars that got pushed. Now the order will be in Q3, we expect, with the majority of the revenue now happening in Q4. That is a little bit of the rollout of that now is delayed a little bit. I would also say that as we're now selling a lot more teller cash recyclers than ATMs combined, it requires a lot more coordination in our installation teams to really address the full branch rather than just the ATM.

Octavio Marquez: Yeah, I would say that even though we have, for the H1, record order entry for the company, the highest it's been in 4 years, we did see the pushout of this very large Brazilian tender. That is tens of millions of dollars that got pushed. Now the order will be in Q3, we expect, with the majority of the revenue now happening in Q4. That is a little bit of the rollout of that now is delayed a little bit. I would also say that as we're now selling a lot more teller cash recyclers than ATMs combined, it requires a lot more coordination in our installation teams to really address the full branch rather than just the ATM.

Speaker #3: That is tens of millions of dollars that got pushed. Now the order will be in Q3. We expect the majority of the revenue will now happen in Q4.

Speaker #3: So that is a little bit of the rollout of that now is delayed. A little bit. I would also say that as we're now selling a lot more teller cash recyclers and ATMs combined, it requires a lot more coordination in our installation teams.

Speaker #3: To really address the full branch, rather than just the ATM. So, that is adding, I would say, an additional opportunity for us, but also creates more coordination needed with the customer because we're not just touching the outside of the branch.

Tom Timko: That is adding, I would say, as additional opportunity for us, but also creates more coordination needed with the customer because we're not just touching the outside of the branch, now we're talking the inside of the branch, plus the software layer that we delivered with our transaction middleware. I think that some of those rollouts that we expected to be faster have been a little bit slower than what we expected, but customers have placed the orders and are waiting for us to deliver. Lastly, I would say that the APAC region with our fit-for-purpose product will have a very strong H2 of the year. That is also more related to customers' rollout schedules than anything else.

Octavio Marquez: That is adding, I would say, as additional opportunity for us, but also creates more coordination needed with the customer because we're not just touching the outside of the branch, now we're talking the inside of the branch, plus the software layer that we delivered with our transaction middleware. I think that some of those rollouts that we expected to be faster have been a little bit slower than what we expected, but customers have placed the orders and are waiting for us to deliver. Lastly, I would say that the APAC region with our fit-for-purpose product will have a very strong H2 of the year. That is also more related to customers' rollout schedules than anything else.

Speaker #3: Now we're talking the inside of the branch plus the software layer that we delivered with our transaction mail work. So I think that some of those rollouts that we expected to be faster have been a little bit slower than what we expected, but customers have placed the orders and are waiting for us to deliver.

Speaker #3: And lastly, I would say that the APAC region, with our fit-for-purpose product, will have a very strong second half of the year.

Speaker #3: So that is also more related to customers rollout schedules than anything else. But we see the orders coming in and now it's just our ability to turn those orders into revenue in the late third and early fourth quarter to in banking.

Tom Timko: We see the orders coming in, and now it's just our ability to turn those orders into revenue in the late Q3 and early Q4 to.

Octavio Marquez: We see the orders coming in, and now it's just our ability to turn those orders into revenue in the late Q3 and early Q4 to. In banking. I would say that it's a little bit of everything in every region. The demand environment that we measured looking first at the orders remains solid. The optimism in the team on delivering their full-year outlook remains unchanged, it's just a matter of executing against the backlog that we have today and the projects that are coming up in the coming weeks.

Octavio Marquez: In banking. I would say that it's a little bit of everything in every region. The demand environment that we measured looking first at the orders remains solid. The optimism in the team on delivering their full-year outlook remains unchanged, it's just a matter of executing against the backlog that we have today and the projects that are coming up in the coming weeks.

Speaker #3: So I would say that it's a little bit of everything in every region, but the demand environment that we measured looking first at the orders remains solid.

Speaker #3: The optimism in the team on delivering their full year outlook remains unchanged. And it's just a matter of executing against what the backlog that we have today.

Speaker #3: And the projects that are coming up in the coming weeks.

Speaker #5: Yeah, that's really helpful. And then just with gross margins, on the product side, they're coming in at 32%. Was there anything unique to the quarter that pushed gross margins higher?

Matt Bryson: Yeah, that's really helpful. Just with gross margins on the product side, they're coming in at 32%. Was there anything unique to the quarter that pushed gross margins higher? Is that just the result of you guys continuing to optimize and sell a richer product mix?

Matt Bryson: Yeah, that's really helpful. Just with gross margins on the product side, they're coming in at 32%. Was there anything unique to the quarter that pushed gross margins higher? Is that just the result of you guys continuing to optimize and sell a richer product mix?

Speaker #5: Or is that just the result of you guys continuing to optimize and sell a richer product mix?

Speaker #3: So there's a little bit of product mix that helped that has helped in the first half. We've had very higher concentration in the US market, which is better margins, higher concentration in Europe.

Octavio Marquez: There's a little bit of product mix that has helped in the H1. We've had very higher concentration in the US market, which is better margins, higher concentration in Europe. The H2 will be a little bit more global. Also our lean initiatives continue to gain traction. We're very focused on maintaining those margins. If you remember Q1, we set an all-time high in margins for ATM products. Q2, we once again did that. We're very focused on making sure that for the year we continue maintaining that margin discipline. I think the competitive environment and the Sorry, Matt, go ahead.

Octavio Marquez: There's a little bit of product mix that has helped in the H1. We've had very higher concentration in the US market, which is better margins, higher concentration in Europe. The H2 will be a little bit more global. Also our lean initiatives continue to gain traction. We're very focused on maintaining those margins. If you remember Q1, we set an all-time high in margins for ATM products. Q2, we once again did that. We're very focused on making sure that for the year we continue maintaining that margin discipline. I think the competitive environment and the Sorry, Matt, go ahead.

Speaker #3: The second half will be a little bit more global. So we're. But also where our lean initiatives continue to gain traction. So we're very focused on maintaining those margins.

Speaker #3: If you remember Q1, we set an all-time high in margins for ATM products. In Q2, we once again did that. So we're very, very focused on making sure that for the year, we continue maintaining that margin discipline.

Speaker #3: I think the competitive environment and the—sorry, Matt, go ahead.

Speaker #5: Oh, no, no. I keep going. It's a slightly different question.

Matt Bryson: Oh, no, keep going. Slightly different question.

Matt Bryson: Oh, no, keep going. Slightly different question.

Speaker #3: Yeah, I was just going to end saying, hey, the competitive environment is favorable. Our technology continues to lead the market. So we think that we still have we have the ability to keep not relying on price to win any particular bid.

Octavio Marquez: I was just going to end saying the competitive environment is favorable. Our technology continues to lead the market. We think that we have the ability to keep not relying on price to win any particular bid.

Octavio Marquez: I was just going to end saying the competitive environment is favorable. Our technology continues to lead the market. We think that we have the ability to keep not relying on price to win any particular bid.

Speaker #5: Yeah, that was so with the competitive side of things, I was just going to ask now with a bit more time having passed since the announcement of the Brinks Alliance combination is that having any impact at all that you can see?

Matt Bryson: Yeah. With the competitive side of things, I was just going to ask now with a bit more time having passed since the announcement of the Brink's-Loomis combination, is that having any impact at all that you can see?

Matt Bryson: Yeah. With the competitive side of things, I was just going to ask now with a bit more time having passed since the announcement of the Brink's-Loomis combination, is that having any impact at all that you can see?

Speaker #3: So we haven't seen any impact right now, Matt, as you know this combination won't be effective until first quarter of next year. And all indications are that they're on track to that.

Octavio Marquez: We haven't seen any impact right now, Matt. As you know, this combination won't be effective until Q1 of next year, and all indications are that they're on track to that. I would say that when I look at the competitive positioning, sometimes imitation is the most sincere form of flattery, and I was happy to see Loomis now reselling TCRs. That validates our strategy, that it's very important to move across the branch. We think that that is a winning strategy. We think that providing this integrated solution as banks keep transforming the branch infrastructure will be key to success in the future, not so much pricing actions. Clearly, banks always are worried about reducing costs, increasing operational efficiency. More importantly, they're focused on how do I make a branch more efficient?

Octavio Marquez: We haven't seen any impact right now, Matt. As you know, this combination won't be effective until Q1 of next year, and all indications are that they're on track to that. I would say that when I look at the competitive positioning, sometimes imitation is the most sincere form of flattery, and I was happy to see Loomis now reselling TCRs. That validates our strategy, that it's very important to move across the branch. We think that that is a winning strategy. We think that providing this integrated solution as banks keep transforming the branch infrastructure will be key to success in the future, not so much pricing actions. Clearly, banks always are worried about reducing costs, increasing operational efficiency. More importantly, they're focused on how do I make a branch more efficient?

Speaker #3: I would say that when I look at the competitive positioning, sometimes imitation is the most sincere form of flattery. And I was happy to see Atleo's now reselling TCRs.

Speaker #3: That validates our strategy that it's very important to move across the branch and we're so we think that that is a winning strategy. And we think that providing this integrated solution as banks keep transforming the branch infrastructure will be key to success in the future, not so much pricing actions.

Speaker #3: Clearly, banks are always worried about reducing costs and increasing operational efficiency. But more importantly, they're focused on how to make a branch more efficient.

Speaker #3: How can it become a service point and advice point for my customers? Remove the manual workout of it. And I think that our solutions are very well positioned there and we're in a unique position to keep doing that with the common components across the platform, common service infrastructure.

Octavio Marquez: How can it become a service point, an advice point for my customers, remove the manual work out of it. I think that our solutions are very well positioned there, and we're in a unique position to keep doing that with the common components across the platform, common service infrastructure. We're excited, and again, we will always be vigilant. Both Brink's is an outstanding company, great competitor. We will always be mindful of any changes in the dynamics and how we need to adjust our strategy.

Octavio Marquez: How can it become a service point, an advice point for my customers, remove the manual work out of it. I think that our solutions are very well positioned there, and we're in a unique position to keep doing that with the common components across the platform, common service infrastructure. We're excited, and again, we will always be vigilant. Both Brink's is an outstanding company, great competitor. We will always be mindful of any changes in the dynamics and how we need to adjust our strategy.

Speaker #3: So we're excited, and again, we will always be vigilant. Brinks is an outstanding company and a great competitor, so we will always be mindful of any changes in the dynamics and how we need to adjust our strategy.

Speaker #5: Thanks, that all makes sense. Just one on the retail side—with POS being so strong, is there anything in particular driving the strength there?

Matt Bryson: Thanks. That all makes sense. Just one on the retail side. With POS being so strong, is there anything in particular driving the strength there? Is it cyclical? Is it sustainable? Just any comments.

Matt Bryson: Thanks. That all makes sense. Just one on the retail side. With POS being so strong, is there anything in particular driving the strength there? Is it cyclical? Is it sustainable? Just any comments.

Speaker #5: Is it cyclical? Is it sustainable? Do you have any comments?

Speaker #3: Yes. So listen, our POS business is growing in the very, very high double digits, and in some markets, triple digits. I think we have a unique position in that we have strong customers that are expanding, that are refreshing their fleets. But don't forget that even though in Europe we're seeing significant demand, we're also just starting to scratch the surface in the North America market with wins in POS in the North America market.

Octavio Marquez: Yes. Listen, our POS business is growing in the very high double digits and in some markets, triple digits. I think we have a unique position in that we have strong customers that are expanding, that are refreshing their fleet. Don't forget that even though in Europe we're seeing significant demand, we're also just starting to scratch the surface in the North America market with BEETLE POS in the North America market. We feel that growth is still very much in the plans for our retail business going forward, and POS is still a very important part of that strategy, making sure that we continue to advance in the North America market while continue to expand our share in Europe.

Octavio Marquez: Yes. Listen, our POS business is growing in the very high double digits and in some markets, triple digits. I think we have a unique position in that we have strong customers that are expanding, that are refreshing their fleet. Don't forget that even though in Europe we're seeing significant demand, we're also just starting to scratch the surface in the North America market with BEETLE POS in the North America market. We feel that growth is still very much in the plans for our retail business going forward, and POS is still a very important part of that strategy, making sure that we continue to advance in the North America market while continue to expand our share in Europe.

Speaker #3: So we feel that growth is still very much in the plans for our retail business going forward. And POS is still a very important part of that strategy, making sure that we continue to advance in the North America market while continue to expand our share in Europe.

Speaker #5: Thanks, Octavio. Just one last one for Tom, I think. Tom, obviously, the lean initiatives are you're having a whole lot of success driving out cost.

Matt Bryson: Thanks, Octavio. Just one last one for Tom, I think. Tom, obviously, the lean initiatives, you're having a whole lot of success driving out cost. Just curious with the, I guess, the advent of AI, are you implementing AI solutions, and are you finding any room to drive costs down further, faster through the use of AI yet?

Matt Bryson: Thanks, Octavio. Just one last one for Tom, I think. Tom, obviously, the lean initiatives, you're having a whole lot of success driving out cost. Just curious with the, I guess, the advent of AI, are you implementing AI solutions, and are you finding any room to drive costs down further, faster through the use of AI yet?

Speaker #5: Just curious, with the, I guess, advent of AI, are you implementing AI solutions, and are you finding any room to drive costs down further, faster, through the use of AI yet?

Speaker #2: Yeah, look, I would say part of our operational evolution program and some of those OPEX savings we're beginning to deploy AI to help us better predict some of our forecasting abilities.

Tom Timko: Yeah, look, I would say part of our operational evolution program and some of those OpEx savings, we're beginning to deploy AI to help us better predict some of our forecasting abilities. We're deploying AI in our GBS center in Poland, which is a great asset for us and continues to really provide strong returns. Yeah, where there's an opportunity and where it makes sense, and we've got the right level of data in the right format so it can be digestible, we are availing ourselves to that. Which is why, Matt, we did raise guidance to a degree as it relates to the OpEx reduction. We used to say 1% to 2% OpEx reduction year over year. Now we're sort of at the high end of the 2%, and it's a direct result of that evolution program and where and when possible, deploying AI to help facilitate.

Tom Timko: Yeah, look, I would say part of our operational evolution program and some of those OpEx savings, we're beginning to deploy AI to help us better predict some of our forecasting abilities. We're deploying AI in our GBS center in Poland, which is a great asset for us and continues to really provide strong returns. Yeah, where there's an opportunity and where it makes sense, and we've got the right level of data in the right format so it can be digestible, we are availing ourselves to that. Which is why, Matt, we did raise guidance to a degree as it relates to the OpEx reduction. We used to say 1% to 2% OpEx reduction year over year. Now we're sort of at the high end of the 2%, and it's a direct result of that evolution program and where and when possible, deploying AI to help facilitate.

Speaker #2: We're deploying AI in our GDS center in Poland, which is a great asset for us, and continues to really provide strong returns. So yeah, where there's an opportunity and where it makes sense, and we've got the right level of data in the right format so it can be digestible, we are availing ourselves to that. Which is why, Matt, we did raise guidance to a degree, right, as it relates to the OPEX reduction.

Speaker #2: We used to say 1 to 2% OPEX reduction year over year. Now we're sort of at the high end of the 2%. And it's a direct result of that evolution program and where and when possible deploying AI to help facilitate.

Speaker #5: Awesome. Thanks for the call.

Matt Bryson: Awesome. Thanks for the color.

Matt Bryson: Awesome. Thanks for the color.

Speaker #2: Yep. Thank you, Matt. Thanks, Andrew.

Tom Timko: Yep. Thank you, Matt.

Tom Timko: Yep. Thank you, Matt.

Operator 2: Thank you.

Operator: Thank you.

Maynard Um: Thanks, everyone. Thanks, everyone, for joining us.

Maynard Um: Thanks, everyone. Thanks, everyone, for joining us.

Speaker #1: Thanks, everyone, for joining us. I'll now hand it over to you, Maynard, for your closing remarks. Thanks so much.

Operator 2: At this time, if you have further questions, I'll now hand it over to you, Maynard, for your closing remarks. Thanks so much.

Operator: At this time, if you have further questions, I'll now hand it over to you, Maynard, for your closing remarks. Thanks so much.

Speaker #2: Thank you. Yeah, thanks everyone for joining today's call. And you're interested in DIEBOLD NIXDORF. If you have any follow-up questions, please feel free to reach out to the investor relations team.

Maynard Um: Thank you. Thanks, everyone, for joining today's call, and your interest in Diebold Nixdorf. If you have any follow-up questions, please feel free to reach out to the investor relations team, and thanks again, and have a good rest of the day.

Maynard Um: Thank you. Thanks, everyone, for joining today's call, and your interest in Diebold Nixdorf. If you have any follow-up questions, please feel free to reach out to the investor relations team, and thanks again, and have a good rest of the day.

Speaker #2: And thanks again, and have a good rest of the day.

Speaker #1: Thanks, Maynard. This concludes today's call. Thank you for attending. You may now disconnect.

Operator 2: Thanks, Maynard. This concludes today's call. Thank you for attending. You may now disconnect.

Operator: Thanks, Maynard. This concludes today's call. Thank you for attending. You may now disconnect.

Operator 1: This event has now concluded. Thank you for joining Diebold Nixdorf Q2 2026 earnings call. The line will disconnect automatically.

Operator: This event has now concluded. Thank you for joining Diebold Nixdorf Q2 2026 earnings call. The line will disconnect automatically.

Q2 2026 Diebold Nixdorf Inc Earnings Call

Demo
DBD

Diebold Nixdorf

Earnings

Q2 2026 Diebold Nixdorf Inc Earnings Call

DBD

Wednesday, July 29th, 2026 at 12:30 PM

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