Q1 2027 Karooooo Ltd Earnings Call

July 16, 2026

Speaker #2: Hello and welcome to the Karooooo Ltd. Q1 FY 2027 Financial Results presentation. On behalf of the Karooooo team, we would like to thank you for joining us today.

Operator: Hello. Welcome to Karooooo's Q1 FY27 Financial Results Presentation. On behalf of Karooooo, we would like to thank you for joining us today. I'm Paul Bieber, VP of Investor Relations and Strategic Finance. We are joined today by Zak Calisto, founder and Group CEO, Hoe Goy, Chief Financial Officer, and Carmen Calisto, Chief Strategy and Marketing Officer. I would like to remind everyone that some of the statements that we make today regarding our business operations and financial performance may be considered forward-looking. Such statements are based on current expectations and assumptions. They are subject to several risks and uncertainties. Our actual results could differ materially. Please refer to the safe harbor statement in our Form 20-F, including the risk factors and the 6-K that we filed yesterday. We undertake no obligation to update any forward-looking statements.

Paul Bieber: Hello. Welcome to Karooooo's Q1 FY27 Financial Results Presentation. On behalf of Karooooo, we would like to thank you for joining us today. I'm Paul Bieber, VP of Investor Relations and Strategic Finance. We are joined today by Zak Calisto, founder and Group CEO, Hoe Goy, Chief Financial Officer, and Carmen Calisto, Chief Strategy and Marketing Officer. I would like to remind everyone that some of the statements that we make today regarding our business operations and financial performance may be considered forward-looking. Such statements are based on current expectations and assumptions. They are subject to several risks and uncertainties. Our actual results could differ materially. Please refer to the safe harbor statement in our Form 20-F, including the risk factors and the 6-K that we filed yesterday. We undertake no obligation to update any forward-looking statements.

Speaker #2: I'm Paul Bieber, VP of Investor Relations and Strategic Finance. We are joined today by Zak Calisto, Founder and Group CEO; Hoshin Goy, Chief Financial Officer; and Carmen Calisto, Chief Strategy and Marketing Officer.

Speaker #2: I would like to remind everyone that some of the statements we make today regarding our business operations and financial performance may be considered forward-looking.

Speaker #2: Such statements are based on current expectations and assumptions. They are subject to several risks and uncertainties. Our actual results could differ materially. Please refer to the Safe Harbor statement in our Form 20-F, including the risk factors, and the 6-K that we filed yesterday.

Speaker #2: We undertake no obligation to update any forward-looking statements. During this call, we will present both IFRS and non-IFRS financial measures. Reconciliation of non-IFRS to IFRS measures is included in the 6-K that we filed with the SEC yesterday.

Paul Bieber: During this call, we will present both IFRS and non-IFRS financial measures. A reconciliation of non-IFRS to IFRS measures is included in the 6-K that we filed with the SEC yesterday. Our comments may refer to year-over-year comparisons unless we state otherwise. I will now pass the call over to Carmen.

Speaker #2: Our comments may refer to year-over-year comparisons, unless we state otherwise. I will now pass the call over to Carmen.

Speaker #3: Thanks, Paul. Welcome to Karooooo's Q1 FY27 Financial Results presentation. FY27 is off to a strong start, highlighted by contract subscription revenue growth accelerating to 19% in Q1, despite foreign exchange headwinds associated with the strengthening ZAR.

Carmen Calisto: Thanks, Paul. Welcome to Karooooo's Q1 FY27 Financial Results Presentation. FY27 is off to a strong start, highlighted by Cartrack subscription revenue growth accelerating to 19% in Q1 despite foreign exchange headwinds associated with the strengthening ZAR. In constant currency, Cartrack subscription revenue growth accelerated to 21%. Despite the strengthening ZAR, ARR growth also accelerated to 19% in ZAR and 22% in constant currency. ARR growth increased 32% in US dollars. We continue to cement our leadership position in South Africa, our most mature market, with subscription revenue growth accelerating to 24% in South Africa. This strong performance in South Africa demonstrates that our recent investments in sales capacity are driving tangible results. The acceleration of subscriber growth to 18% from 16% in Q4 FY26 underpinned our strong performance as we delivered record net subscriber additions of 142,472.

Speaker #3: In constant currency, contract subscription revenue growth accelerated to 21%. And despite the strengthening ZAR, ARR growth also accelerated to 19% in ZAR and 22% in constant currency.

Speaker #3: ARR growth increased 32% in US dollars. We continue to cement our leadership position in South Africa, our most mature market, with subscription revenue growth accelerating to 24% in South Africa.

Speaker #3: This strong performance in South Africa demonstrates that our recent investments in sales capacity are driving tangible results. The acceleration of subscriber growth to 18% from 16% in Q4 FY26 underpinned our strong performance as we delivered record net subscriber additions of 142,472.

Speaker #3: South Africa's net subscriber additions increased 92% to 113,913 as we realized the benefits of recent investments in sales capacity and capitalized on sales momentum with video solutions, and especially with Contract Tag as a standalone product.

Carmen Calisto: South Africa's net subscriber additions increased 92% to 113,913 as we realize the benefits of recent investments in sales capacity and capitalize on sales momentum with video solutions and especially with Cartrack-Tag as a standalone product. Our strong execution also translated into record Karooooo operating profit of ZAR 410 million despite foreign exchange headwinds, reflecting our ability to accelerate revenue growth and profitability at scale. As we look forward to the rest of the fiscal year, we reiterate our FY2027 outlook. Our focus remains on optimizing the investment we made in sales capacity during FY2026, whilst growing our distribution footprint at a more moderate pace in FY2027. Before diving into the details, we would like to provide a quick introduction to Karooooo. We provide an operational intelligence platform for connected vehicles and mobile assets.

Speaker #3: Our strong execution also translated into a record Karooooo operating profit of 410 million ZAR, despite foreign exchange headwinds, reflecting our ability to accelerate revenue growth and profitability at scale.

Speaker #3: As we look forward to the rest of the fiscal year, we reiterate our FY27 outlook. Our focus remains on optimizing the investment we made in sales capacity during FY26, while growing our distribution footprint at a more moderate pace in FY27.

Speaker #3: Before diving into the details, we would like to provide a quick introduction to Karooooo. We provide an operational intelligence platform for connected vehicles and mobile assets.

Speaker #3: Our platform enhances operational efficiency, reduces costs, mitigates risk, improves safety and customer service, ensures compliance, and empowers service delivery. We help businesses simplify decision-making to optimize their physical operations.

Carmen Calisto: Our platform enhances operational efficiency, reduces costs, mitigates risk, improves safety and customer service, ensures compliance, and empowers service delivery. We help businesses simplify decision-making to optimize their physical operations. We serve a large under-penetrated market with strong, sustained demand driven by digital transformation, a constant need to improve operational efficiency, and an increasing focus on safety and compliance. We are a founder-led business with a strong financial profile, a two-decade proven track record of execution excellence, and a cultural focus on disciplined capital allocation, operational efficiency, and driving healthy returns on invested capital. Our platform supports more than 2.8 million subscribers across more than 125,000 businesses, spanning a diverse set of industries with no customer or industry concentration risk. Importantly, our financial model is anchored by accelerating ARR growth, high-margin subscription revenue, exceptional commercial ARR retention, and powerful unit economics.

Speaker #3: We serve a large, underpenetrated market with strong, sustained demand driven by digital transformation, a constant need to improve operational efficiency, and an increasing focus on safety and compliance.

Speaker #3: We are a founder-led business with a strong financial profile, a two-decade proven track record of execution excellence, and a cultural focus on disciplined capital allocation, operational efficiency, and driving healthy returns on invested capital.

Speaker #3: Our platform supports more than 2.8 million subscribers across more than 125,000 businesses, spanning a diverse set of industries, with no customer or industry concentration risk.

Speaker #3: Importantly, our financial model is anchored by accelerating ARR growth, high-margin subscription revenue, exceptional commercial ARR retention, and powerful unit economics. Despite a strengthening ZAR, ARR increased 19% to R5.43 billion, and on a US dollar basis increased 32% to $335 million.

Carmen Calisto: Despite the strengthening ZAR, ARR increased 19% to ZAR 5,432 million, and on a US dollar basis, increased 32% to $335 million. In Q3, our commercial customer ARR retention rate remained at 95%, and subscription revenue accounted for 97% of Cartrack revenue. We continue to scale our proprietary data asset, now generating more than 330 billion data points monthly, which we leverage to deliver impactful innovation, insights, and value to our customers. Finally, our LTV to CAC remains above nine times, underpinned by strong retention, disciplined capital allocation, and efficient distribution, which are embedded in our vertically integrated business model and company culture. During today's presentation, we will review both of Karooooo's operating segments, Cartrack and Karooooo Logistics. Cartrack is our operational intelligence platform. Cartrack operates at scale and has a very attractive financial profile. Cartrack's operating momentum is the primary driver of Karooooo's growth and strong financial performance.

Speaker #3: In Q3, our commercial customer ARR retention rate remained at 95%, and subscription revenue accounted for 97% of contract revenue. We continue to scale our proprietary data asset, now generating more than 330 billion data points monthly, which we leverage to deliver impactful innovation, insights, and value to our customers.

Speaker #3: Finally, our LTV to CAC remains above nine times, underpinned by strong retention, disciplined capital allocation, and efficient distribution, which are embedded in our vertically integrated business model and company culture.

Speaker #3: During today's presentation, we will review both of Karoo's operating segments: Contract and Karoo Logistics. Contract is our operational intelligence platform. Contract operates at scale and has a very attractive financial profile.

Speaker #3: Contract's operating momentum is the primary driver of Karoo's growth and strong financial performance. Contract delivered exceptional Q1 results that reflect the returns from the strategic investments we have made in expanding our sales capacity and selling video and contract tag to existing and new customers in South Africa.

Carmen Calisto: Cartrack delivered exceptional Q1 results that reflect the returns from the strategic investments we have made in expanding our sales capacity and selling video and Cartrack-Tag to existing and new customers in South Africa. In Q1, Cartrack delivered approximately ZAR 1.4 billion in subscription revenue, an increase of 19%, or 32% on a US dollar basis. The 19% growth reflects an acceleration compared to 18% in Q4 FY2026, despite the strengthening ZAR that negatively impacted reported Cartrack subscription revenue in Q1. Cartrack's constant currency subscription revenue growth was 21% in Q1. Cartrack's operating profit margin was a healthy 28% in Q1. Karooooo Logistics is our rapidly growing delivery-as-a-service offering that empowers large enterprise customers to scale and enable their Q-commerce or quick commerce. Karooooo Logistics continues to demonstrate strong growth and operating momentum while delivering real value to our enterprise customers.

Speaker #3: In Q1, contract delivered approximately ZAR 1.4 billion in subscription revenue, an increase of 19% or 32% on a US dollar basis. The 19% growth reflects an acceleration compared to 18% in Q4 FY26, despite the strengthening ZAR that negatively impacted reported contract subscription revenue in Q1.

Speaker #3: Contract's constant currency subscription revenue growth was 21% in Q1. Contract's operating profit margin was a healthy 28% in Q1. Karoo Logistics is our rapidly growing delivery-as-a-service offering that empowers large enterprise customers to scale and enable their Q-commerce, or quick commerce.

Speaker #3: Karoo Logistics continues to demonstrate strong growth and operating momentum while delivering real value to our enterprise customers. We report Karoo Logistics separately, as its delivery-as-a-service financial profile differs from the financial profile of the contract subscription model.

Carmen Calisto: We report Karooooo Logistics separately as its delivery-as-a-service financial profile differs from the financial profile of Cartrack's subscription model. Karooooo Logistics is strategically important to us as it empowers our customers to scale their business through a capital-light model whilst driving high Cartrack customer retention. In Q1, Karooooo Logistics's delivery-as-a-service revenue was ZAR 177 million, an increase of 46%, or 63% on a USD basis. We are very excited about the value Karooooo Logistics is adding to our customers and its long-term growth opportunity. In Q1, Karooooo delivered strong consolidated financial results. Total revenue increased 22% to ZAR 1,564 million. Subscription revenue increased 19% to ZAR 1,354 million. Operating profit increased 16% to a record ZAR 410 million, and subscriber growth increased 18% to 2.8 million. Cartrack's 19% subscription revenue growth and 28% operating profit margin were the primary drivers of Karooooo's strong financial performance in Q1.

Speaker #3: Karoo Logistics is strategically important to us, as it empowers our customers to scale their businesses through a capital-light model, while driving high contract customer retention.

Speaker #3: In Q1, Karoo Logistics' delivery-as-a-service revenue was R177 million, an increase of 46%, or 63% on a US dollar basis. We are very excited about the value Karoo Logistics is adding for our customers and its long-term growth opportunity.

Speaker #3: In Q1, Karooooo delivered strong consolidated financial results. Total revenue increased 22% to ZAR 1,564 million; subscription revenue increased 19% to ZAR 1,354 million; operating profit increased 16% to a record ZAR 410 million; and subscriber growth increased 18% to 2.8 million.

Speaker #3: Contract's 19% subscription revenue growth and 28% operating profit margin were the primary drivers of Karooooo's strong financial performance in Q1. Q1 continued our track record of delivering profitable growth at scale.

Carmen Calisto: Q1 continued our track record of delivering profitable growth at scale. In Q1, we were a rule of 60 company when adding our Cartrack subscription revenue growth of 19% and our Cartrack adjusted EBITDA margin of 45%. We note that our EBITDA margin does not include any stock-based compensation or stock-based compensation add back, a stark contrast to our peers. Our rare financial profile translates to healthy return on invested capital. It is important to underscore just how differentiated our financial model has become in the context of the broader software universe. We believe we are amongst the select few software companies operating at a rule of 50-plus based on calendar year 2026 GAAP Street estimates. Within a universe of approximately 150 companies, Karooooo is the only small cap company operating at this combined level of growth and profitability.

Speaker #3: In Q1, we were a rule of 60 company when adding our contract subscription revenue growth of 19% and our contract adjusted EBITDA margin of 45%.

Speaker #3: We note that our EBITDA margin does not include any stock-based compensation or stock-based compensation add-back, a stark contrast to our peers. Our rare financial profile translates to healthy return on invested capital.

Speaker #3: It is important to underscore just how differentiated our financial model has become in the context of the broader software universe. We believe we are among the select few software companies operating at a rule of 50-plus based on calendar year 2026 GAAP Street estimates.

Speaker #3: Within a universe of approximately 150 companies, Karooooo is the only small-cap company operating at this combined level of growth and profitability. Our financial profile is incredibly rare in public markets, especially among small-cap companies. Being part of this elite group reflects our unwavering commitment to disciplined and profitable growth.

Carmen Calisto: Our financial profile is incredibly rare in public markets, especially amongst small cap companies. Being part of this elite group reflects our unwavering commitment to disciplined and profitable growth. In addition, with an essentially unchanged share count over the last several years and no stock-based compensation, growth in free cash flow translates directly into higher per share value given the absence of dilution. This is a key point of differentiation relative to many peers that fund growth with material equity issuance and stock-based compensation. Now, let's discuss our Q1 financial and operational highlights. In Q1, we accelerated our ARR growth despite foreign exchange headwinds. ARR growth accelerated to 19%, and ARR growth in USD increased 32%, reaching $335 million. Constant currency ARR growth accelerated to 22%. Cartrack subscription revenue growth accelerated to 19%, underpinned by accelerating growth of 24% in South Africa.

Speaker #3: In addition, with an essentially unchanged share count over the last several years and no stock-based compensation, growth in free cash flow translates directly into higher per-share value, given the absence of dilution.

Speaker #3: This is a key point of differentiation relative to many peers that fund growth with material equity issuance and stock-based compensation. Now, let's discuss our Q1 financial and operational highlights.

Speaker #3: In Q1, we accelerated our ARR growth despite foreign exchange headwinds. ARR growth accelerated to 19%, and ARR growth in US dollars increased 32%, reaching $335 million.

Speaker #3: Constant currency ARR growth accelerated to 22%. Contract subscription revenue growth accelerated to 19%, underpinned by accelerating growth of 24% in South Africa. Contract subscription revenue growth increased 32% in US dollars and 21% in constant currency.

Carmen Calisto: Cartrack subscription revenue growth increased 32% in USD and 21% in constant currency. Cartrack's total subscribers accelerated to 18%, surpassing 2.8 million, driven primarily by exceptionally strong performance in South Africa. Notably, Cartrack delivered record subscriber net additions of 142,000, with South Africa's subscriber net additions increasing 92% to 113,913. Despite foreign exchange headwinds, Karooooo delivered record operating profit of ZAR 410 million as growth-oriented investments moderated. Consolidated sales and marketing expenses increased 9% quarter on quarter compared to a 12% increase quarter on quarter in the equivalent quarters of the previous fiscal year. We were a rule of 60 company in Q1 with subscription revenue growth of 19% and an adjusted EBITDA margin of 45%. Our balance sheet remains strong and unleveraged, and we ended the quarter with net cash and cash equivalents of ZAR 756 million.

Speaker #3: Contract's total subscribers accelerated to 18%, surpassing 2.8 million, driven primarily by exceptionally strong performance in South Africa. Notably, contract delivered record subscriber net additions of 142,000, with South Africa's subscriber net additions increasing 92% to 113,913.

Speaker #3: Despite foreign exchange headwinds, Karooooo delivered record operating profit of ZAR 410 million, as growth-oriented investments moderated. Consolidated sales and marketing expenses increased 9% quarter on quarter, compared to a 12% increase quarter on quarter in the equivalent quarters of the previous fiscal year.

Speaker #3: We were a Rule of 60 company in Q1, with subscription revenue growth of 19% and an adjusted EBITDA margin of 45%. Our balance sheet remained strong and unleveraged, and we ended the quarter with net cash and cash equivalents of ZAR 756 million.

Speaker #3: It's important to note that we keep our excess cash in US dollars, and given the stronger ZAR, the net cash and cash equivalents translate into fewer ZAR.

Carmen Calisto: It's important to note that we keep our excess cash in US dollars, and given the stronger ZAR, the net cash and cash equivalents translate into fewer ZAR. We declared a $1.5 US dollar dividend per share payable later this month, an increase of 20% compared to the prior year. Our healthy subscription growth margin, efficient customer acquisition, and attractive commercial customer ARR retention rates continue to drive our healthy unit economics. In Q1, our subscription growth margin was 73%, our LTV to CAC ratio remained above 9 times, and our commercial customer ARR retention was 95%. Our unit economics remained healthy despite the increase in sales and marketing expenses during Q1, and we remain committed to profitable growth as we pursue the expansive growth opportunity ahead of us. Q1 subscriber growth accelerated to 18% and reached 2.1 million subscribers in South Africa.

Speaker #3: We declared a $1.50 US dollar dividend per share, payable later this month—an increase of 20% compared to the prior year. Our healthy subscription gross margin, efficient customer acquisition, and attractive commercial customer ARR retention rates continue to drive our strong unit economics.

Speaker #3: In Q1, our subscription gross margin was 73%. Our LTV to CAC ratio remained above nine times, and our commercial customer ARR retention was 95%.

Speaker #3: Our unit economics remained healthy despite the increase in sales and marketing expenses during Q1, and we remained committed to profitable growth as we pursue the expansive growth opportunity ahead of us.

Speaker #3: Q1 subscriber growth accelerated to 18% and reached 2.1 million subscribers in South Africa. South Africa's net subscriber additions increased 92% to 113,913, as we realized the benefits of our recent investments in sales capacity and capitalized on strong demand for the contract tag and video solutions.

Carmen Calisto: South Africa's net subscriber additions increased 92% to 113,913 as we realized the benefits of our recent investments in sales capacity and capitalized on strong demand for the Cartrack-Tag and video solutions. Importantly, South Africa's subscription revenue growth accelerated to 24%. The pace of growth reflects our deliberate strategy to cement our leadership position in South Africa through a balanced combination of subscriber additions and selling video and Cartrack-Tag to our existing and new customers in South Africa. We are optimistic about the market opportunity in South Africa and believe there is a long runway to drive strong subscriber growth. Q1 subscriber growth increased 22% and reached 353,000 subscribers in Southeast Asia and the Middle East, with most of the subscribers in Southeast Asia. Q1 subscription revenue growth was 6% and 17% on a constant currency basis.

Speaker #3: Importantly, South Africa's subscription revenue growth accelerated to 24%. The pace of growth reflects our deliberate strategy to cement our leadership position in South Africa through a balanced combination of subscriber additions and selling video and contract tag to our existing and new customers in South Africa.

Speaker #3: We are optimistic about the market opportunity in South Africa and believe there is a long runway to drive strong subscriber growth. Q1 subscriber growth increased 22% and reached 353,000 subscribers in Southeast Asia and the Middle East, with most of the subscribers in Southeast Asia.

Speaker #3: Q1 subscription revenue growth was 6%, and 17% on a constant currency basis. The pace of reported subscription revenue growth in the region reflects the faster growth of certain countries that generate lower ARPU, and foreign exchange headwinds.

Carmen Calisto: The pace of reported subscription revenue growth in the region reflects the faster growth of certain countries that generate lower ARPU and foreign exchange headwinds. As the second-largest contributor to group revenue, Southeast Asia continues to present the most compelling growth opportunity for the group in the medium to long term. We plan to continue with a strong yet prudent drive to increase sales and marketing in Southeast Asia, and we anticipate our investments to have a positive impact on subscriber growth in the region. Southeast Asia is a vast, under-penetrated market for sophisticated fleet management and video-based solutions, and we are well-positioned to capitalize on the opportunity. Q1 subscriber growth increased 13% and reached 236,000 in Europe. Q1 subscription revenue growth was 7% and 13% on a constant currency basis.

Speaker #3: As the second largest contributor to group revenue, Southeast Asia continues to present the most compelling growth opportunity for the group in the medium to long term.

Speaker #3: We plan to continue with a strong yet prudent drive to increase sales and marketing in Southeast Asia, and we anticipate that our investments will have a positive impact on subscriber growth in the region.

Speaker #3: Southeast Asia is a vast, underpenetrated market for sophisticated fleet management and video-based solutions, and we are well positioned to capitalize on the opportunity. Q1 subscriber growth increased 13% and reached 236,000 in Europe.

Speaker #3: Q1 subscription revenue growth was 7%, and 13% on a constant currency basis. We continue to expand our customer base and drive our distribution capabilities in the region.

Speaker #3: We have partnered with leading OEMs to provide easy access to our platform, seamlessly integrating their connected vehicle data into our platform through application programming interfaces.

Carmen Calisto: We have partnered with leading OEMs to provide easy access to our platform, seamlessly integrating their connected vehicle data to our platform through application programming interfaces. We expect these partnerships to contribute to our results in the medium to long term. In addition, we are experiencing encouraging demand for our proprietary compliance technology in the region as customers seek to simplify compliance with evolving legislation and enforcement. In Q1, Karooooo Logistics continued to build scale and delivered revenue of ZAR 177 million, an increase of 46% and an 8% operating profit margin. Q-commerce or quick commerce orders, a type of e-commerce focused on ultra-fast delivery, drove the exceptional performance. Karooooo Logistics supports our strong financial performance by immersing our platform into large customers' operations, contributing to strong customer retention. Karooooo Logistics also enables us to learn about the operational and logistics challenges confronting our customers.

Speaker #3: We expect these partnerships to contribute to our results in the medium to long term. In addition, we are experiencing encouraging demand for proprietary compliance technology in the region, as customers seek to simplify compliance with evolving legislation and enforcement.

Speaker #3: In Q1, Karoo Logistics continued to build scale and delivered revenue of ZAR 177 million, an increase of 46%, and an 8% operating profit margin.

Speaker #3: Q-commerce, or quick commerce orders—a type of e-commerce focused on ultra-fast delivery—drove the exceptional performance. Karoo Logistics supports our strong financial performance by immersing our platform into large customers' operations, contributing to strong customer retention.

Speaker #3: Karoo Logistics also enables us to learn about the operational and logistical challenges confronting our customers. In Q1, we made progress with our FY27 priorities.

Carmen Calisto: In Q1, we made progress with our FY27 priorities. First, we continued to cement our leadership position in our markets through continued prudent investments in sales and marketing. In South Africa, our results reflect our success driving the adoption of Cartrack-Tag and video solutions with existing customers, as well as success selling Cartrack-Tag to new customers. The 24% subscription revenue and ARR growth in South Africa underscore our progress cementing our leadership position in South Africa. Second, we moderated our investments in sales and marketing in Q1, as evidenced by the 9% quarter-on-quarter increase in sales and marketing expenses in Q1, compared to 12% quarter-on-quarter growth in the previous fiscal year. Despite this moderation in foreign exchange headwinds, subscription revenue growth accelerated in Q1. We remain committed to optimizing our recent investments in sales capacity and growing our distribution footprint at a more moderate pace in FY27.

Speaker #3: First, we continued to cement our leadership position in our markets through continued prudent investments in sales and marketing. In South Africa, our results reflect our success driving the adoption of contract tag and video solutions with existing customers, as well as success selling contract tag to new customers.

Speaker #3: The 24% subscription revenue and ARR growth in South Africa underscore our progress cementing our leadership position in South Africa. Second, we moderated our investments in sales and marketing in Q1, as evidenced by the 9% quarter-on-quarter increase in sales and marketing expenses in Q1 compared to 12% quarter-on-quarter growth in the previous fiscal year.

Speaker #3: Despite this moderation and foreign exchange headwinds, subscription revenue growth accelerated in Q1. We remain committed to optimizing our recent investments in sales capacity and growing our distribution footprint at a more moderate pace in FY27.

Speaker #3: We anticipate the rate of growth in sales and marketing expenses to be lower in FY27 compared to FY26. Third, we are embracing AI across the organization to enhance our platform, improve efficiency, and accelerate the pace of execution.

Carmen Calisto: We anticipate the rate of growth of sales and marketing expenses to be lower in FY27 compared to FY26. Third, we are embracing AI across the organization to enhance our platform, improve efficiency, and accelerate the pace of execution. With that said, I will now pass the call over to Hootian.

Speaker #3: With that said, I will now pass the call over to Hooshin.

Speaker #2: Thank you, Carmen. I will now discuss Karooooo's financial performance for Q1 FY2027. Please note, my comments may refer to year-over-year comparisons unless we state otherwise.

Hoe Shin Goy: Thank you, Carmen. I will now discuss Karooooo's financial performance for Q1, FY27. Please note my comments may refer to year-over-year comparisons unless we state otherwise. Q1 extended Cartrack's track record of durable and profitable growth at scale driven by consistent execution, our resilient subscription revenue model, and attractive historic retention rates. In Q1, subscriber increased 18%, surpassing 2.8 million. Subscription revenue increased 19% to ZAR 1,351 million, and operating profit was a record of ZAR 395 million. Cartrack experienced record customer acquisition in Q1, with net subscriber additions of 142,472 subscriber, an increase of 70%. The record net subscriber additions reflects our strategic investment in sales capacity and success selling video and Cartrack-Tag to new and existing customer. In Q1, we experienced noticeable sales momentum with Cartrack-Tag. Subscription revenue momentum remains the engine behind Cartrack's strong financial performance.

Speaker #2: Q1 extended contract track record of durable and profitable growth at scale, driven by consistent execution, our resilient subscription revenue model, and attractive historic retention rates.

Speaker #2: In Q1, subscribers increased 18%, surpassing 2.8 million. Subscription revenue increased 19% to R1,351 million, and operating profit was a record R395 million.

Speaker #2: Contract experienced record customer acquisition in Q1, with net subscriber additions of 142,472 and an increase of 70%. The record net subscriber additions reflect our strategic investment in sales capacity and success in selling Video and Contract Tag to new and existing customers.

Speaker #2: In Q1, we experienced noticeable sales momentum with Contract Tag. Subscription revenue momentum remains the engine behind Contract's strong financial performance. In Q1, Contract subscription revenue accelerated to 19% despite FX headwinds associated with the strengthening ZAR and reached 1,351 million rand.

Hoe Shin Goy: In Q1, Cartrack subscription revenue accelerated to 19%, despite FX headwinds associated with the strengthening ZAR, and reached ZAR 1,351 million. Cartrack subscription revenue growth was 32% in USD and 21% in constant currencies. Subscription revenue comprised 97% of Cartrack total revenue. ARR growth accelerated to 19%, despite FX headwinds, and reached ZAR 5,432 million, and ARR growth increased to 32% in USD and 22% in constant currency. Our proven and profitable subscription revenue model continued to deliver strong consolidated results in Q1. In Q1, Karooooo's total subscription revenue increased 19% to ZAR 1,354 million. Operating profit was a record of ZAR 410 million, and earnings per share increased 11% to ZAR 9.53. We delivered record operating profit as we began to moderate our investment in sales and marketing in Q1.

Speaker #2: Contract subscription revenue growth was 32% in USD, and 21% in constant currencies. Subscription revenue comprised 97% of contract total revenue. ARR growth accelerated to 19% despite FX headwinds and reached R5,432 million. ARR growth increased to 32% in USD and 22% in constant currency.

Speaker #2: Our proven and profitable subscription revenue model continued to deliver strong consolidated results in Q1. In Q1, Karooooo's total subscription revenue increased 19% to R1,354 million, operating profit was a record R410 million, and earnings per share increased 11% to R9.53.

Speaker #2: We delivered record operating profit as we began to moderate our investment in sales and marketing in Q1. Q1 subscriber growth accelerated to 18%, compared to 16% in Q4 FY2026, driven by accelerating subscriber growth in South Africa.

Hoe Shin Goy: Q1 subscriber growth accelerated to 18% compared to 16% in Q4 FY 2026, driven by accelerating subscriber growth in South Africa. South Africa subscriber growth accelerated to 18%, and Asia subscriber growth remained healthy at 22%. Asia is our fastest-growing region in terms of subscriber growth. In Q1, Cartrack continued to grow its subscription revenue across geographies, highlighted by acceleration in South Africa. South Africa subscription revenue growth was 24%, an acceleration compared to 22% in Q4 FY 2026. We view this acceleration as a clear indicator that our efforts to extend our leadership position are translating into real, measurable performance. Asia and Middle East subscription revenue growth was 6% and 17% on a constant currency basis. The reported growth reflects an increase in subscriber from lower ARPU countries in the region, combined with the translation effect of a stronger ZAR.

Speaker #2: South Africa subscriber growth accelerated to 18%, and Asia subscriber growth remained healthy at 22%. Asia is our fastest-growing region in terms of subscriber growth.

Speaker #2: In Q1, Karooooo continued to grow its subscription revenue across geographies, highlighted by acceleration in South Africa. South Africa subscription revenue growth was 24%, an acceleration compared to 22% in Q4 FY2026. We view this acceleration as a clear indicator that our efforts to extend our leadership position are translating into real, measurable performance.

Speaker #2: Asia and Middle East subscription revenue growth was 6% and 17% on a constant currency basis. The reported growth reflects an increase in subscribers from lower ARPU countries in the region, combined with the translation effect of a stronger ZAR.

Speaker #2: Europe subscription revenue growth was 7% and 13% on a constant currency basis. Healthy performance across regions reflects our strong execution and provides a solid foundation for continued durable growth.

Hoe Shin Goy: Europe subscription revenue growth was 7% and 13% on a constant currency basis. Healthy performance across regions reflects our strong execution and provide a solid foundation for continued durable growth. In Q1, ARR growth accelerated to 19%, reaching ZAR 5,432 million. ARR growth was 32% in US dollars and 22% in constant currency. This reflects the underlying momentum in the business and signals that our strategic initiatives are gaining traction. Karooooo's earning per share increased 11% to ZAR 9.53. Cartrack's earning per share contribution increased 10% to ZAR 9.24, and Karooooo Logistics earning per share contribution increased 61% to ZAR 0.29. While the quarter-on-quarter growth in sales and marketing expense moderated relative to last financial year, earning per share growth continued to reflect significant investment in sales capacity and customer acquisition, evidenced by the 33% increase in sales and marketing expense in Q1.

Speaker #2: In Q1, ARR growth accelerated to 19%, reaching 5,432 million Rand. ARR growth was 32% in USD and 22% in constant currency. This reflects the underlying momentum in the business and signals that our strategic initiatives are gaining traction.

Speaker #2: Karooooo's earnings per share increased 11% to R9.53. Contract earnings per share contribution increased 10% to R9.24, and Karooooo Logistics' earnings per share contribution increased 61% to R29.

Speaker #2: While the Q1–Q4 growth in sales and marketing expense moderated relative to last financial year, earnings per share growth continued to reflect significant investment in sales capacity and customer acquisition, evidenced by the 33% increase in sales and marketing expense in Q1.

Speaker #2: Our upfront sales and marketing costs are not aligned with the lifetime value of customer recurring revenue and related earnings in our financial statements. Importantly, our powerful unit economics remain intact, and our balance sheet remains strong as we invest in growth.

Hoe Shin Goy: Our upfront sales and marketing costs are not aligned with the lifetime value of customer recurring revenue and related earnings in our financial statements. Importantly, our powerful unit economics remain intact, and our balance sheet remains strong as we invest in growth. Q1 free cash flow was ZAR 60 million and primarily reflects proactive investment in IoT device to meet anticipated demand. Free cash flow also reflects growth-oriented investment in working capital, given the underlying accelerations in the business. As our growth accelerates, it is natural that capital expenditure and strategic investment temporarily increase as a percentage of revenue to support the planned growth. To be clear, the year-on-year decline in quarterly free cash flow does not indicate a structural issue with our ability to generate strong free cash flow.

Speaker #2: Q1 free cash flow was 60 million Rand and primarily reflects proactive investment in IoT devices to meet anticipated demand. Free cash flow also reflects growth-oriented investment in working capital, given the underlying acceleration in the business.

Speaker #2: As our growth accelerates, it's natural that capital expenditure and strategic investment temporarily increase as a percentage of revenue to support the planned growth. To be clear, the year-on-year decline in quarterly free cash flow does not indicate a structural issue with our ability to generate strong free cash flow.

Speaker #2: The decline is a result of deliberate investment made to support growth, as evidenced by our accelerating growth in Q1 and our outlook for accelerating contract subscription revenue growth in FY2027 at the midpoint.

Hoe Shin Goy: The decline is a result of delivered investment made to support growth, as evidenced by our accelerating growth in Q1 and our outlook for accelerating Cartrack subscription revenue growth in FY 2027 at the midpoint. As we pursue accelerated growth, we expect free cash flow to reflect our investment to drive growth. While quarterly fluctuations may occur due to working capital dynamics and growth-oriented investment, we remain confident in our ability to consistently generate meaningful free cash flow. We have a two-decade track record of strong free cash flow generations that powers our disciplined capital allocation strategy and healthy return on invested capital and position us well for future growth. Our balance sheet reflects our track record of durable growth at scale, profitability, and cash generations. Our net cash on hand plus cash in bank and fixed deposits was ZAR 756 million.

Speaker #2: As we pursue accelerated growth, we expect free cash flow to reflect our investment to drive growth. While quarterly fluctuations may occur due to working capital dynamics and growth-oriented investment, we remain confident in our ability to consistently generate meaningful free cash flow.

Speaker #2: We have a two-decade track record of strong free cash flow generation that powers our disciplined capital allocation strategy and healthy return on invested capital, and positions us well for future growth.

Speaker #2: Our balance sheet reflects our track record of durable growth at scale, profitability, and cash generation. Our net cash on hand, plus cash in bank and fixed deposits, was 756 million rand.

Speaker #2: Because we hold our cash reserve in USD, movements in the USD and South African exchange rates may impact our reported rand balance. FY2027 is off to a strong start with record net subscriber additions and healthy retention driving the 21% constant currency subscription revenue growth.

Hoe Shin Goy: Because we hold our cash reserve in US dollars, movement in the US dollar and South African exchange rates may impact our reported ZAR balance. FY 2027 is off to a strong start with record net subscriber additions and healthy retention, driving the 21% Cartrack constant currency subscription revenue growth. We believe we are on track to accelerate total subscription revenue growth in 2027 as we realize the benefit of our recent investment in sales capacity. We aim to drive our growth by balancing subscriber growth with the increased adoptions of video and Cartrack-Tag by existing and new customers. We also believe increased sales efficiencies, coupled with realizing other efficiencies in the business due to scale and leveraging AI, will support strong earnings per share growth.

Speaker #2: We believe we are on track to accelerate total subscription revenue growth in 2027, as we realize the benefit of our recent investment in sales capacity.

Speaker #2: We aim to drive our growth by balancing subscriber growth with the increased adoption of video and contract tech, by both existing and new customers. We also believe increased sales efficiencies, coupled with realizing other efficiencies in the business due to scale and leveraging AI, will support strong earnings per share growth.

Speaker #2: With that said, we reiterate our FY2027 outlook, which implies accelerating subscription revenue growth at the midpoint and healthy earnings per share growth. We expect sales and marketing expenses to continue to increase for the remainder of FY2027 as we continue to invest in growth.

Hoe Shin Goy: With that said, we reiterate our FY 2027 outlook that implies accelerating subscription revenue growth at the midpoint and healthy earnings per share growth. We expect sales and marketing expense to continue to increase for the remainder of FY 2027 as we continue to invest in growth. However, we anticipate the rate of increase will be lower than experienced in FY 2026. In closing, we delivered strong Q1 results with SaaS ARR growth of 19% despite FX headwinds. Our record net subscriber additions propel our exceptional performance in Q1. We are also pleased that we delivered record operating profit in Q1. These results reflect the strength of our operating model, return on our investment in sales capacity, and our ability to scale efficiently and profitably. As we look ahead to the remainder of FY 2027, we are well-positioned to accelerate growth and deliver meaningful earnings per share expansion.

Speaker #2: However, we anticipate the rate of increase will be lower than experienced in FY2026. In closing, we delivered strong Q1 results with SaaS ARR growth of 19%, despite FX headwinds.

Speaker #2: Our record net subscriber additions propelled our exceptional performance in Q1. We are also pleased that we delivered record operating profit in Q1. These results reflect the strength of our operating model, return on our investment in sales capacity, and our ability to scale efficiently and profitably.

Speaker #2: As we look ahead to the remainder of FY2027, we are well positioned to accelerate growth and deliver meaningful earnings per share expansion. We remain committed to disciplined capital allocation, strong unit economics, and long-term value creation.

Hoe Shin Goy: We remain committed to disciplined capital allocation, strong unit economics, and long-term value creation. Finally, we are confident in our ability to consistently generate meaningful free cash flow and healthy return on invested capital. With that, I'll turn the presentation over to Zak Calisto for Q&A.

Speaker #2: And finally, we are confident in our ability to consistently generate meaningful free cash flow and a healthy return on invested capital. With that, I’ll turn the presentation over to Zac Calisto for Q&A.

Speaker #1: Thank you, Shin. Good morning, good afternoon, or good evening to everyone. I'll start off with the first question, which is from Josh Friday of Needham.

Zak Calisto: Thank you, Ishit. Good morning or good afternoon to everybody, or good evening. I'll start off with the first question from Josh Reilly of Needham. How much of the strength of South African subscriber growth was due to strong cross-sell of Tag relative to customer or vehicle additions by existing customers? Josh, I'm going to phrase it this way. We did a tremendous amount of sales as a Tag, as a standalone, only the Tag product. The Tag product obviously has got a much lower ARPU than our average ARPU. Also what we did do is also sell a lot of Tag into our existing base. We did focus a lot of our efforts into selling Tag as a standalone to certain of our existing customers, new customers, given the new opportunity and the challenges that the Tag does address that our customers do have.

Speaker #1: How much of the strength of South African subscriber growth was due to strong cross-sell of tech relative to customer or vehicle additions by existing customers?

Speaker #1: Josh, I'm going to phrase it this way: We did a tremendous amount of sales as a tag, as a standalone—only the tech product.

Speaker #1: The tech product obviously has got a much lower R2 than our average R2. And also, what we did do is also sell a lot of Tag into our existing base.

Speaker #1: And we did focus a lot of our efforts on selling Tag as a standalone to a certain number of existing customers and new customers, given the new opportunities and the challenges that Tag addresses, which our customers do have.

Speaker #1: Second question: How do you currently feel about sales capacity, and will you be making incremental investments through the course of the current fiscal year?

Zak Calisto: Second question, how do you currently feel about sales capacity, will you be making incremental investments through the course of the current fiscal year? Yes, we will increase our sales and marketing spend, but at a much lower rate than we did last year. We want to drive more efficiencies to last year. Over the long term, we intend to continue to increase our ability to distribute. This year, we intend to grow it slower than the previous year. Third question, do you plan to expand Cartrack-Tag to any additional countries beyond South Africa in the current fiscal year? One of our biggest challenges is actually growing our headcount and training our headcount and our ability to distribute. At the moment, we have our hands full, and we can only do so much.

Speaker #1: Yes, we will increase our sales and marketing spend, but at a much lower rate than we did last year. We want to drive more efficiencies than last year, but over the long term, we intend to continue to increase our ability to distribute.

Speaker #1: But this year, we intend to grow it slower than the previous year. Third question: Do you plan to expand Contract Tech to any additional countries beyond South Africa in the current fiscal year?

Speaker #1: One of our biggest challenges is actually growing our headcount and training to distribute. At the moment, we have our hands full, and we can only do so much.

Speaker #1: So, we intend to remain still very much focused on the contract tag in South Africa for this financial year. The next question is from Ablay.

Zak Calisto: We intend to remain still very much focused on the Cartrack-Tag in South Africa for this financial year. The next question is from Ablaye. I'm not sure where Ablaye's from. Cartrack's gross margin reached 73% in Q1, above the full year guidance range of 70% to 72%. What factors do you expect to drive the margin lower over the remainder of the year? Typically, Ablaye, we like to give guidance that we believe we will meet, and if we beat it, then it's a plus. We've typically never in history have we actually given guidance that we've missed. I believe given the strong ramping up in customer acquisition, it would be prudent for us to remain that it will be between 70% and 72%. Second question from Ablaye. In the Asia Pacific and Middle East, subscribers increased 22%, while subscription revenue increased 17% in constant currency.

Speaker #1: I'm not sure where Ablay is from. Cost—gross margin reached 73% in Q1, above the full-year guidance range of 70% to 72%. What factors do you expect to drive the margin lower over the remainder of the year?

Speaker #1: Typically, Ablay, we like to give guidance that we believe we'll meet, and if we beat it, then it's a plus. Typically, never in our history have we actually given guidance that we've missed.

Speaker #1: And I believe, given the strong ramping up in customer acquisition, it would be prudent for us to remain that it will be between 70% and 72%.

Speaker #1: Second question from Ablay. In the Asia-Pacific and Middle East, subscribers increased 22%, while subscription increased 17% in concentricity. How should we think about the evolution of regional R2 as lower R2 countries become a larger part of the subscribers?

Zak Calisto: How should we think about the evolution of regional ARPU as lower ARPU countries become a larger part of the subscriber base? Can product cross-selling eventually close the gap between the subscriber and revenue growth? Ablaye, the reality is, we first started in Southeast Asia in Singapore. Singapore is a very high ARPU country. As we move into lower ARPU countries, we believe that the ARPU in the region will resemble South Africa. We're expecting over time, the ARPUs in Asia will come down as Indonesia, Malaysia, Philippines, Thailand become a much stronger part of our business. The next question is from Scott from ROTH. Zak, AI camera continues to gain market traction. Can you provide some additional detail around current attach rates in different markets, particularly South Africa?

Speaker #1: And can product cross-selling and balance sheet close the gap between the subscriber and revenue growth? Ablay, the reality is we first started in Southeast Asia, in Singapore.

Speaker #1: Singapore is a very high R2 country. And as we move into lower R2 countries, we believe that the R2 in the region will resemble South Africa.

Speaker #1: So, we expect that over time, the R2s in Asia will come down as Indonesia, Malaysia, the Philippines, and Thailand become a much stronger part of our business.

Speaker #1: The next question is from Scott from Roth. Zac, AR camera continues to gain market traction. Can you provide some additional detail around current attach rates in different markets, particularly South Africa?

Speaker #1: Scott, we're in very—despite us having been selling AR cameras since about 2018, a camera that obviously looks very different from our current products. Our current product is much smaller, much cheaper, much better, and much faster.

Zak Calisto: Scott, despite us been selling AI camera since about 2018, a camera that obviously looks very different to our current products. Our current products are much smaller, much cheaper, much better, and much faster. We still believe we're in very early stages of the product adoption of the video and the AI video, given that we've only recently gone into the broader customers. Whereas before, we've focused very much on very specific high-end customers that the challenge was very detrimental to their business. Today, at current prices, it can actually be something that can help all our customers. I think at the moment, we're running at about a 5% adoption rate in our full base. We do believe there's a long way to increase our penetration into the market.

Speaker #1: We still believe we're in the very early stages of product adoption for video and AR video. Given that we've only recently expanded to a broader set of customers—whereas before, we focused very much on very specific, high-end customers, for whom the challenge was very detrimental to their business.

Speaker #1: But today, at current prices, it can actually be something that can help all our customers. I think at the moment, we're running at about a 5% adoption rate in our full base.

Speaker #1: So, we do believe there's a long way to go to increase our penetration into the market. Second question from Scott: It remains early in the adoption of tags, but could you provide an update on the adoption cycle in South Africa?

Zak Calisto: Second question from Scott. It remains early in adoption of tags, but could you provide an update on adoption cycle in South Africa? How many tags are currently in operation, and would you expect tags to be meaningful over 5% of the portion of the Cartrack sales in FY28? FY28 is the next financial year. I certainly think it will be more than 5%, and it currently is already more than 5% of our sales. I would say that adoption is very strong. Another question from Scott. Are you seeing macroeconomic headwinds impacting tag deployment, adoption of Cartrack service? Scott, in the 20 years that our business, Cartrack, we started the business in 2004. I would say that we have been able to do well in both very difficult times, in both good times. Today, I don't see the economic headwinds being any different to historical.

Speaker #1: How many tags are currently in operation, and would you expect tags to be meaningful over 5% of the portion of the contract sales in FY28?

Speaker #1: FY28 is the next financial year. I certainly think it will be more than 5%. It is currently already more than 5% of our sales.

Speaker #1: And I would say that adoption is very strong. Another question from Scott: Are you seeing macroeconomic headwinds impacting tech deployment or adoption of contract services?

Speaker #1: Scott, in the 20 years of our business and contract—we started the business in 2004—I would say that we've been able to do well in both very difficult times and in good times.

Speaker #1: And today, I don't see the economic headwinds being any different to historical. There's always been economic headwinds—some are more than others.

Zak Calisto: There has always been economic headwinds, some are more than others. I think fundamentally, we are designed to operate in difficult times and good times. Clearly not in times that it is a total catastrophe. In the countries we operate in, I would say besides Mozambique, most countries are intact, and they have got good economies, and the economies are growing. I certainly believe that should not be a problem. Next question from Alex from Raymond James. With the record net adds in the quarter, any change in where you are picking up new subscribers from in terms of other vendors in your various regions versus greenfield first-time buyers? Alex, a lot of the drive in the new net adds was actually the tag, because that really has opened up a whole market for us. We will continue to drive that.

Speaker #1: But I think, fundamentally, we're designed to operate in difficult times and good times—clearly not in times when it's a total catastrophe. But in the countries we operate in, I would say, besides Mozambique, most countries are intact, they've got good economies, and the economies are growing.

Speaker #1: And I certainly believe that shouldn't be a problem. Next question from Alex from Raymond James. Were there record net adds in the quarter? Any change in where you are picking up new subscribers from, in terms of other vendors in your various regions, versus greenfield or first-time buyers?

Speaker #1: Alex, a lot of the drives in the new net adds was actually the tag, because that really has opened up a whole market for us.

Speaker #1: And we’ll continue to drive that. In the first quarter, we really went to look for greenfield opportunities. But frankly, we are going to focus probably the next three quarters more on cross-selling to our base.

Zak Calisto: In the first quarter, we really went to look for greenfield opportunities. Frankly, we are going to focus probably the next three quarters more on cross-selling to our base. We have got either to cross-sell or apply new customers. I think the next three quarters, we want to actually focus again on cross-selling. Another question from Alex. Record net subscriber growth in the quarter. Can you help reconcile that record subscriber growth and the commentary to slow down hiring plans in favor of sales force efficiency? What are you seeing below the surface on the rep productivity side and demand environment, and any regions in particular for this efficiency focus? I am a great believer in culture. Culture is all about having systems, processes, and having the ability to execute.

Speaker #1: So we are able we've got either to cross-sell or get new or cross-sell or acquire new customers. And I think the next three quarters, we want to actually focus again on cross-selling.

Speaker #1: Another question from Alex. Record net subscriber growth in the quarter. Can you help reconcile the record subscriber growth and the commentary to slow down hiring plans in favor of Salesforce efficiency?

Speaker #1: What are you seeing below the surface on the rep productivity side and demand environment, and any regions in particular for this efficiency focus? I'm a great believer in culture.

Speaker #1: And culture is all about having systems, processes, and having the ability to execute. And when you actually onboard so many people like we did in the last year, it was close to 2,000 people.

Zak Calisto: When you actually onboard so many people like we did in the last year, it was close to 2,000 people. If you are not careful, the culture can fall apart. We want to tighten up the culture and continue to grow. We believe if we lose our culture, that is probably our biggest risk in being able, in our long-term growth. Next question from Jackson Bagley. I am not sure where Jackson is from. Okay, Jackson is from Dylan Becker at William Blair. Okay. Sorry, Jackson. I was not quite sure. Thank you. I did not read the full question. Net subscriber additions accelerate to a record 142,000 in Q1, with particularly strong momentum in South Africa. Can you frame how sustainable these net add levels are through 2027? How the pipeline and sales productivity have evolved as the last year's sales investment matures?

Speaker #1: If you're not careful, the culture can fall apart. So we want to tighten up the culture and then continue to grow. We believe if we lose our culture, that's probably our biggest risk to our long-term growth.

Speaker #1: Next question from Jackson, Barkley. I'm not sure where Jackson is from. Okay, Jackson is from Dylan Becker at William Blee. Okay, sorry, Jackson. I wasn't quite sure.

Speaker #1: Thank you. I didn't read the full question. Net subscriber additions accelerated to a record 142,000 in Q1. What drove the particularly strong momentum in South Africa?

Speaker #1: Can you frame how sustainable these net add levels are throughout 2027? Have the pipeline and sales productivity evolved as last year’s sales investment matures?

Speaker #1: What are the level quarter ads in the reaffirm guidance? So, Jackson, we don't give guidance to our subscribers because we're going through a phase where we have to expand our distribution capabilities.

Zak Calisto: Jackson, we don't give guidance to our subscribers because we're going through a phase where we have to expand our distribution capabilities, but we've also got this huge opportunity to cross-sell. We want to be able to move between these two opportunities swiftly without having to be guided by or be, if I could use the words, cornered by what we've told the market. We prefer not to discuss this, and we prefer to, as we go, we do what's best for the business. The next question, another question from Jackson. Karooooo is increasingly the operational intelligence platform customers, with AI, visual intelligence, and workflow automation becoming more central. Are customers' use cases evolving beyond traditional fleet management, and what are the implications for product investment, retention, ARPU, and competitive differentiation?

Speaker #1: But we've also got this huge opportunity to cross-sell, and we want to be able to move between these two opportunities swiftly, without having to be guided by—or, if I could use the word, cornered by—what we've told the market.

Speaker #1: So, we prefer not to discuss this, and we prefer to, as we go, do what's best for the business. The next question—another question from Jackson.

Speaker #1: Karooooo is increasingly the operational intelligence platform for customers, with AR, visual intelligence, and workflow automation becoming more central. Our customers' use cases are evolving beyond traditional fleet management.

Speaker #1: And what are the implications for product investment, retention, R2, and competitive differentiation? Jackson, there's a lot to this question. I mean, I could talk about it for about 30 minutes.

Zak Calisto: Jackson, there's a lot to this question. I could talk about it for about 30 minutes. To keep it simple, we have got very strong product adoption, and we are very busy with developing and improving our current tech, both in hardware and both in our software platform, and also in our internal systems to run the business. I think it really is just a question of us continue to improve, focusing on what we have, and having total commitment to our customers to continue to evolve and develop more and give our customers more. That will drive our differentiation. Our differentiation will be about customer service, our platform, and our product. To be able to differentiate, it's an ongoing process. It's not something that you do and then you can put it in the drawer and go to sleep. It's continuous effort.

Speaker #1: But to keep it simple, we've got very strong product adoption, and we are very busy with developing and improving our current tech—both in hardware and in our software platform, as well as in our internal systems to run the business.

Speaker #1: So I think it really is just a question of us continuing to improve, focusing on what we have, and having total commitment to our customers to continue to evolve, develop more, and give our customers more.

Speaker #1: And that will drive our differentiation. Our differentiation will be about customer service, our platform, and our product. And to be able to differentiate, it's an ongoing process.

Zak Calisto: That will drive our differentiation. Our differentiation will be about customer service, our platform, and our product. To be able to differentiate, it's an ongoing process. It's not something that you do and then you can put it in the drawer and go to sleep. It's continuous effort. I think those are the questions for today. Thank you, everybody, for joining us today. Thank you. Bye-bye.

Speaker #1: It's not something that you do and then you can put it in the drawer and go to sleep. It's a continuous effort. I think those are the questions for today.

Zak Calisto: I think those are the questions for today. Thank you, everybody, for joining us today. Thank you. Bye-bye.

Speaker #1: Thank you, everybody, for joining us today. And thank you. Bye-bye.

Operator: Goodbye

Q1 2027 Karooooo Ltd Earnings Call

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