Q2 2026 CNO Financial Group Inc Earnings Call

July 31, 2026

Speaker #2: Ladies and gentlemen, thank you for standing by. My name is Krista, and I'll be your conference operator today. At this time, I would like to welcome you to CNO Financial Group, second quarter, 2026, earnings results.

Operator: Ladies and gentlemen, thank you for standing by. My name is Krista, and I will be your conference operator today. At this time, I would like to welcome you to CNO Financial Group Second Quarter 2026 Earnings Results. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question and answer session. If you would like to ask a question at that time, simply press star, then the number one on your telephone keypad. If you would like to withdraw your question, again, press star one. Thank you. I would now like to turn the conference over to Adam Auvil. Please go ahead.

Speaker #2: placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. If you would like to ask a question at that time, simply press star, then the number 1 on your telephone keypad.

Speaker #2: And if you would like to withdraw your question, again, press star one. Thank you. I would now like to turn the conference over to Adam Auvil. Please go ahead.

Speaker #3: Good morning, and thank you for joining us on CNO Financial Group's second quarter 2026 earnings conference call. Today's presentation will include remarks from Gary Bhojwani, Chief Executive Officer, and Paul McDonough, Chief Financial Officer.

Adam Auvil: Good morning, thank you for joining us on CNO Financial Group's second quarter 2026 earnings conference call. Today's presentation will include remarks from Gary Bhojwani, Chief Executive Officer, and Paul McDonough, Chief Financial Officer. Following the presentation, we will also have other business leaders available for the question and answer period. During this conference call, we will be referring to information contained in yesterday's press release. You can obtain the release by visiting our website at cnoinc.com. This morning's presentation is also available in the Investors section of our website and was filed in a Form 8-K yesterday. Let me remind you that any forward-looking statements we make today are subject to a number of factors which may cause actual results to be materially different than those contemplated by the forward-looking statements.

Speaker #3: Following the presentation, we will also have other business leaders available for the question-and-answer period. During this conference call, we will be referring to information contained in yesterday's press release.

Speaker #3: You can obtain the release by visiting our website at CNOINC.com. This morning's presentation is also available in the Investors section of our website and was filed in a Form 8K yesterday.

Speaker #3: Let me remind you that any forward-looking statements we make today are subject to a number of factors, which may cause actual results to be materially different than those contemplated by the forward-looking statements.

Speaker #3: Today's presentation contains a number of non-GAAP measures, which should not be considered as substitutes for the most directly comparable GAAP measures. You will find a reconciliation of the non-GAAP measures to the corresponding GAAP measures in the appendix.

Adam Auvil: Today's presentation contains a number of non-GAAP measures, which should not be considered as substitutes for the most directly comparable GAAP measures. You'll find a reconciliation of the non-GAAP measures to the corresponding GAAP measures in the appendix. Throughout the presentation, we'll be making performance comparisons, unless otherwise specified, any comparisons made will refer to changes between Q2 2026 and Q2 2025. With that, I'll turn the call over to Gary.

Speaker #3: Throughout the presentation, we will be making performance comparisons and, unless otherwise specified, any comparisons made will refer to changes between the second quarter, 2026, and the second quarter, 2025.

Speaker #3: And with that, I'll turn the call over to Gary.

Speaker #4: Thanks, Adam. Good morning, everyone, and thank you for joining us. CNO delivered a very strong quarter and first half of the year. Operating earnings per diluted share were up 45% in the second quarter, and up 43% year to date, excluding significant items.

Gary Bhojwani: Thanks, Adam. Good morning, everyone, and thank you for joining us. CNO delivered a very strong quarter and H1 of the year. Operating earnings per diluted share were up 45% in Q2 and up 43% year to date, excluding significant items. We delivered our 16th consecutive quarter of sales growth and our 14th consecutive quarter of producing agent count growth. As a result, we are raising our full-year operating earnings per share guidance and either improving or reaffirming all other 2026 guidance. We remain pleased with the consistent results we are generating, and we remain focused on growing earnings, improving profitability, and reinvesting in the business. Our business model continues to perform well as we navigate a dynamic macroeconomic environment. Sales results in the quarter were strong across both divisions. Total new annualized premiums were up 7%, and we set multiple sales records.

Speaker #4: We delivered our 16th consecutive quarter of sales growth, and our 14th consecutive quarter of producing agent count growth. As a result, we are raising our full-year operating earnings per share guidance and either improving or reaffirming all other 2026 guidance.

Speaker #4: We remain pleased with the consistent results we're generating, and we remain focused on growing earnings, improving profitability, and reinvesting in the business. Our business model continues to perform well as we navigate a dynamic macroeconomic environment.

Speaker #4: Sales results in the quarter were strong across both divisions. Total new annualized premiums were up 7%, and we set multiple sales records. Our exclusive middle market focus and our last-mile captive agent distribution model are the foundation of our durable competitive moat.

Gary Bhojwani: Our exclusive middle market focus and our last mile captive agent distribution model are the foundation of our durable competitive moat. This difficult-to-replicate model remains a key competitive advantage that drives consistent sales performance and profitable growth. Earnings benefited from strong insurance product margin and investment results, reflecting growth in the business and expansion of the portfolio book yield. We maintained a robust capital position while returning $77 million to shareholders. Book value per diluted share, excluding AOCI, was $39.92, up 5%. Turning to Slide 5 and our growth scorecard. Nearly all of our growth scorecard metrics were up for the quarter, with strong performance across production, distribution, and investments in capital. Turning to Slide 6 and our Consumer division. We delivered our 15th consecutive quarter of sustained sales growth, including records in annuities and brokerage and advisory. Total health NAP was up 17%, marking 16 consecutive quarters of growth.

Speaker #4: This difficult-to-replicate model remains a key competitive advantage that drives consistent sales performance and profitable growth. Earnings benefited from strong insurance product margin and investment results reflecting growth in the business and expansion of the portfolio book yield.

Speaker #4: We maintained a robust capital position while returning 77 million dollars to shareholders. Book value per diluted share excluding AOCI was $39.92, up 5%. Turning to slide 5 and our growth scorecard.

Speaker #4: Nearly all of our growth scorecard metrics were up for the quarter, with strong performance across production, distribution, and investments in capital. Turning to slide 6 and our Consumer Division.

Speaker #4: We delivered our 15th consecutive quarter of sustained sales growth. Including records in annuities and brokerage and advisory. Total health NAP was up 17%, marking 16 consecutive quarters of growth.

Speaker #4: Supplemental health was up 5%, and long-term care was up 4%. Our Medicare business continued to perform well. Medicare supplement NAP was up 52%, marking the third consecutive quarter of growth above 50%.

Gary Bhojwani: Supplemental health was up 5%, long-term care was up 4%. Our Medicare business continued to perform well. Medicare Supplement NAP was up 52%, marking the third consecutive quarter of growth over 50%. Our results benefit from the shift in consumer preferences away from Medicare Advantage and towards Medicare Supplement. This trend underscores the value of offering both Medicare Supplement and Medicare Advantage through our local agent distribution model. Medicare remains a flagship door-opening product for CNO, supporting our ability to expand the total number of households we serve. Total Medicare policies sold were up 12%. The baby boomer generation is moving through its peak retirement years, with more than 11,000 Americans turning 65 each day. Rising retirement health care costs also continue to pressure household finances.

Speaker #4: Our results benefit from the shift in consumer preferences away from Medicare advantage and towards Medicare supplement. This trend underscores the value of offering both Medicare supplement and Medicare advantage through our local agent distribution model.

Speaker #4: Medicare remains a flagship, door-opening product for CNO, supporting our ability to expand the total number of households we serve. Total Medicare policies sold were up 12%.

Speaker #4: The baby boomer generation is moving through its peak retirement years with more than 11,000 Americans turning 65 each day. Rising retirement healthcare costs also continue to pressure household finances.

Speaker #4: In 2026, the amount that a typical retired couple requires increased nearly 8%, compared with annual increases of 2% to 3% in recent years. For these reasons, we expect durable demand for all our healthcare products.

Gary Bhojwani: In 2026, the amount that a typical retired couple needs to save for health care increased nearly 8%, compared with annual increases of 2% to 3% in recent years. For these reasons, we expect durable demand for all our health care products. Life NAP was down 9% for the quarter against a strong comparable. Results were primarily driven by lower direct-to-consumer sales. We take a measured approach to managing our D2C channel. We invest where we see productive opportunities and optimize performance over time. This quarter, non-television marketing channels, including web, digital, and third-party partners, generated nearly 72% of all D2C life sales. As consumer media habits evolve, we continue to reduce our reliance on television advertising and shift more towards efficient marketing channels. While this transition may create some quarterly variability, we remain comfortable with the business and its long-term prospects. In general, demand for life insurance remains healthy.

Speaker #4: Life NAP was down 9% for the quarter against a strong comparable. Results were primarily driven by lower direct-to-consumer sales. We take a measured approach to managing our D2C channel.

Speaker #4: We invest where we see productive opportunities and optimize performance over time. This quarter, non-television marketing channels, including web, digital, and third-party partners, generated nearly 72% of all D2C life sales.

Speaker #4: As consumer media habits evolve, we continue to reduce our reliance on television advertising and shift more toward efficient marketing channels. While this transition may create some quarterly variability, we remain comfortable with the business and its long-term prospects.

Speaker #4: In general, demand for life insurance remains healthy; however, we do not expect sales to grow in a straight line. Our broad product portfolio allows us to meet shifting customer needs across protection, health, and retirement income solutions.

Gary Bhojwani: However, we do not expect sales to go in a straight line. Our broad product portfolio allows us to meet shifting customer needs across protection, health, and retirement income solutions. We set multiple records in our asset accumulation business during the quarter, reflecting the demand for retirement income solutions among middle-income consumers. Annuity collected premiums reached a new record of $536 million, up 3%. Account values were up 7%. We also delivered our 13th consecutive quarter of brokerage and advisory growth. Client assets were up 24% to a new record, and total accounts were up 13%. When combined with our annuity account values, our clients entrust us with more than $19 billion of their assets, up 11%. Strong agent productivity and retention fueled our sales momentum. Producing agent count was up 3%, our 14th consecutive quarter of growth. Registered agents count grew 4%.

Speaker #4: We set multiple records in our asset accumulation business during the quarter, reflecting the demand for retirement income solutions among middle-income consumers. Annuity collected premiums reached a new record of $536 million, up 3%.

Speaker #4: Account values were up 7%. We also delivered our 13th consecutive quarter of brokerage and advisory growth. Client assets were up 24% to a new record, and total accounts were up 13%.

Speaker #4: When combined with our annuity account values, our clients and trustees have more than $19 billion of their assets, up 11%. Strong agent productivity and retention fueled our sales momentum.

Speaker #4: Producing agent count was up 3%. Our 14th consecutive quarter of growth. Registered agent count grew 4%. Next, slide 7 and our worksite division performance.

Gary Bhojwani: Next, Slide seven and our Worksite Division performance. We delivered our 17th consecutive quarter of sustained sales growth. Record life and health NAP was up 29% for the quarter. This represents our seventh consecutive quarter of double-digit insurance sales growth. Highlights from the quarter include life up 44%, hospital indemnity up 33%, accident up 31%, and critical illness up 7%. Our focus on small to mid-size businesses and associations drives meaningful sales growth. Employers invest heavily in employee benefits, but the mix is shifting. To control costs, many are reducing traditional Medicare coverage while increasing the availability of employee-paid voluntary benefits. Our products are designed to address these protection needs, and our career agents and partners are well-positioned to help employees understand and address potential gaps in coverage. NAP from new clients increased 84%. This growth is well-balanced between geographic expansion and further penetration into existing markets.

Speaker #4: We delivered our 17th consecutive quarter of sustained sales growth. Record life and health NAP was up 29% for the quarter. This represents our 7th consecutive quarter of double-digit insurance sales growth.

Speaker #4: Highlights from the quarter include: Life up 44%, Hospital indemnity up 33%, Accident up 31%, and Critical illness up 7%. Our focus on small to midsize businesses and associations drives meaningful sales growth.

Speaker #4: Employers invest heavily in employee benefits, but the mix is shifting. To control costs, many are reducing traditional Medicare coverage while increasing the availability of employee-paid voluntary benefits.

Speaker #4: Our products are designed to address these protection needs. And our career agents and partners are well-positioned to help employees understand and address potential gaps in coverage.

Speaker #4: NAP from new clients increased 84%. This growth is well balanced between geographic expansion and further penetration into existing markets. Life sales continue to experience a significant uptick from these new client relationships.

Gary Bhojwani: Life sales continue to experience a significant uptick from these new client relationships. Producing agent count was up 6%, our 16th consecutive quarter of growth. Productivity remained robust across all agent cohorts. Importantly, our optimized career agency remains a growth engine for the division, generating approximately 90% of our total worksite insurance sales. Given its strong performance and long-term potential, we will continue to invest in expanding this channel. Across both divisions, our results highlight the value of a diversified product portfolio built around customer needs rather than individual products. We think about our product diversification in three simple ways. First, we serve a broad range of customer needs with health, wealth, and income protection solutions. Second, our products play different roles in the customer life cycle. Medicare products help us initiate new customer relationships, while annuities deepen existing relationships and support long-term customer value.

Speaker #4: Producing agent count was up 6%, marking our 16th consecutive quarter of growth. Productivity remained robust across all agent cohorts. Importantly, our optimized career agency remains a growth engine for the division, generating approximately 90% of our total worksite insurance sales.

Speaker #4: Given its strong performance and long-term potential, we will continue to invest in expanding this channel. Across both divisions, our results highlight the value of a diversified product portfolio built around customer needs, rather than individual products.

Speaker #4: We think about our product diversification in three simple ways. First, we survey broad range of customer needs with health, wealth, and income protection solutions.

Speaker #4: Second, our products play different roles in the customer life cycle. Medicare products help us initiate new customer relationships while annuities deepen existing relationships and support long-term customer value.

Speaker #4: And third, our product portfolio balances risk across mortality, morbidity, and longevity. This combination is a unique strength in the marketplace. It enables us to build lasting customer relationships while delivering consistent performance over time.

Gary Bhojwani: Third, our product portfolio balances risk across mortality, morbidity, and longevity. This combination is a unique strength in the marketplace. It enables us to build lasting customer relationships while delivering consistent performance over time. With that, I'll turn it over to Paul.

Speaker #4: And with that, I'll turn it over to Paul. Thanks, Gary, and good morning, everyone. Turning to the financial highlights on Slide 8, we delivered a very strong quarter.

Paul McDonough: Thanks, Gary, and good morning, everyone. Turning to the financial highlights on slide eight. We delivered a very strong quarter, generating operating earnings per share of $1.26, up 45% from the prior year. The quarter reflects continued strong earnings fundamentals, including the compounding of sustained sales momentum contributing to growth in insurance product margin and net investment income, favorable underwriting across nearly all products, and improvement in net investment income not allocated to products led by alternative investment returns. The income results were generally on plan through the H1 of the year, and we remain on track to achieve our full-year outlook. The expense ratio was 18.4%, reflecting another quarter of favorable expense performance. We continue to view this as a timing difference and expect expenses to normalize over the remainder of the year.

Speaker #4: Generating operating earnings per share of $1.26, up 45% from the prior year. The quarter reflects continued strong earnings fundamentals, including the compounding of sustained sales momentum, contributing to growth in insurance product margin and net investment income.

Speaker #4: Favorable underwriting across nearly all products and improvement in net investment income not allocated to products, led by alternative investment returns. The income results were generally on plan through the first half of the year, and we remain on track to achieve our full-year outlook.

Speaker #4: The expense ratio was 18.4%, reflecting another quarter of favorable expense performance. We continue to view this as a timing difference and expect expenses to normalize over the remainder of the year.

Speaker #4: We maintained our disciplined and balanced approach to capital management, deploying $60 million on share repurchases in the quarter, contributing to a 5% reduction in weighted average diluted shares outstanding.

Paul McDonough: We maintained our disciplined and balanced approach to capital management, deploying $60 million on share repurchases in the quarter, contributing to a 5% reduction in weighted average diluted shares outstanding. On a trailing 12-month basis, operating return on equity was 14.1%, and 13.1% excluding significant items, reflecting steady progress on improving the profitability of the business. Overall, the results demonstrate the strength of our business model and consistent execution over the last several years. Turning to slide nine. Sales momentum, combined with broadly favorable claims experience, drove growth in insurance product margin across all three major product categories. Fixed-indexed annuities continued to benefit from growth in the block. Other annuities benefited from favorable reserve releases due to higher mortality on closed block policies. Supplemental health benefited from growth in the block, partially offset by a handful of large claims on older policies.

Speaker #4: On a trailing 12-month basis, operating return on equity was 14.1%, and 13.1% excluding significant items. Reflecting steady progress on improving the profitability of the business.

Speaker #4: Overall, the results demonstrate the strength of our business model and consistent execution over the last several years. Turning to slide 9, sales momentum combined with broadly favorable claims experience drove growth in insurance product margin across all three major product categories.

Speaker #4: Fixed indexed annuities continued to benefit from growth in the block. Other annuities benefited from favorable reserve releases due to higher mortality on closed-block policies.

Speaker #4: Supplemental health benefited from growth in the block, partially offset by a handful of large claims on older policies. We view these claims as isolated events and do not believe they represent a change in the underlying trends.

Paul McDonough: We view these claims as isolated events and do not believe they represent a change in the underlying trends. Medicare Supplement benefited from growth in the block, favorable morbidity, and rate increases implemented earlier this year. The favorable morbidity resulted in a reserve release from better-than-expected Q1 claims development, which we do not expect to recur. Long-term care benefited from growth in the block and lower morbidity. Life margins reflected growth in the block and lower mortality across both interest-sensitive life and traditional life. Traditional life also benefited from lower non-deferrable advertising expense. Turning to slide 10. Net investment income remained a meaningful contributor to earnings growth, increasing 8% year over year and marking the 11th consecutive quarter of growth in total net investment income. The new money rate was 6.16% in the quarter, representing the 14th consecutive quarter above 6%.

Speaker #4: Medicare Supplement benefited from growth in the block, favorable morbidity, and rate increases implemented earlier this year. The favorable morbidity resulted in a reserve release from better-than-expected first-quarter claims development, which we do not expect to recur.

Speaker #4: Long-term care benefited from growth in the block and lower morbidity. Life margins reflected growth in the block and lower mortality across both interest-sensitive life and traditional life.

Speaker #4: Traditional life also benefited from lower non-deferrable advertising expense. Turning to slide 10, net investment income remained a meaningful contributor to earnings growth, increasing 8% year-over-year and marking the 11th consecutive quarter of growth in total net investment income.

Speaker #4: The new money rate was 6.16% in the quarter, representing the 14th consecutive quarter above 6%. Investment income allocated to product lines increased 3%, supported by growth in average net insurance liabilities, which were up 4%.

Paul McDonough: Investment income allocated to product lines increased 3%, supported by growth in average net insurance liabilities, which were up 4%. Net investment income not allocated to products improved significantly, increasing 46% year over year. The improvement was driven by higher alternative investment income, growth in our FHLB and FABN programs, including a $300 million FABN issuance in the Q2, and a higher level of gains on option forfeitures from annuity surrenders. Turning to slide 11. At quarter end, our consolidated risk-based capital ratio was 377%. Holding company liquidity was $233 million, and debt to capital was 26.1%, all above or within our target levels. The underlying capital generation of the business continues to enable thoughtful reinvestment in the business to support growth and manage risk while also returning capital to shareholders in a disciplined and sustainable manner. Turning to our 2026 guidance on slide 12.

Speaker #4: Net investment income not allocated to products improved significantly, increasing 46% year-over-year. The improvement was driven by higher alternative investment income, growth in our FHLB and FABN programs—including a $300 million FABN issuance in the second quarter—and a higher level of gains on option forfeitures from annuity surrenders.

Speaker #4: Turning to slide 11, at quarter-end, our consolidated risk-based capital ratio was 377%, holding company liquidity was $233 million, and debt-to-capital was $26.1%. All above or within our target levels.

Speaker #4: The underlying capital generation of the business continues to enable thoughtful reinvestment in the business to support growth and manage risk, while also returning capital to shareholders in a disciplined and sustainable manner.

Speaker #4: Turning to our 2026 guidance on slide 12: Given our strong first-half results and confidence in the underlying performance of the business, we are increasing our full-year operating earnings per share guidance to a range of $4.60 to $4.80—an 8% increase at the midpoint from our prior 2026 guidance.

Paul McDonough: Given our strong H1 results and confidence in the underlying performance of the business, we are increasing our full-year operating earnings per share guidance to a range of between $4.60 and $4.80, an 8% increase at the midpoint from our prior 2026 guidance. We are narrowing the expense ratio to a range of 18.8% to 19.0%, reducing the upper end by 20 basis points Reflecting improved operating leverage from continued strong sales results. As mentioned earlier, we expect expense dollars for the full year to be consistent with our original guidance, notwithstanding some lower expense in the H1 of the year. We are lowering our effective tax rate assumption to approximately 21.5%. We are reaffirming all remaining 2026 guidance metrics. No change to our target RBC ratio, holdco liquidity or leverage targets. No change to our full year free cash flow expectations.

Speaker #4: We are narrowing the expense ratio to a range of 18.8% to 19.0%, reducing the upper end by 20 basis points. This reflects improved operating leverage from continued strong sales results.

Speaker #4: As mentioned earlier, we expect expense dollars for the full year to be consistent with our original guidance, notwithstanding some lower expense in the first half of the year.

Speaker #4: We are lowering our effective tax rate assumption to approximately 21.5%, and we are reaffirming all remaining 2026 guidance metrics. So, no change to our target RBC ratio, holdco liquidity, or leverage targets.

Speaker #4: And no change to our full-year free cash flow expectations. We are expecting to get closer to target capital levels across our operating subsidiaries, including in Bermuda, which will contribute to free cash flow generation in the second half of the year, subject to customary regulatory approvals.

Paul McDonough: We are expecting to get closer to target capital levels across our operating subsidiaries, including in Bermuda, which will contribute to free cash flow generation in the H2 of the year, subject to customary regulatory approvals. Turning to return on equity. Our 2026 operating return on equity is expected to exceed the three-year target of 12% we had previously established for year end 2027. We have been clear that 12% return on equity was not the destination, rather a waypoint in our journey of continued improvement. Our intention is to improve ROE each year, including in 2027 and beyond, as compared to 2026, with the ultimate goal of achieving top quartile ROE relative to our peer group. We expect to establish new ROE targets in February of 2027, in line with our normal planning cadence. With that, I'll turn it back to Gary.

Speaker #4: Turning to return on equity, our 2026 operating return on equity is expected to exceed the three-year target of 12% we had previously established for year-end 2027.

Speaker #4: We have been clear that a 12% return on equity was not the destination, but rather a waypoint in our journey of continued improvement. Our intention is to improve ROE each year, including in 2027 and beyond as compared to 2026, with the ultimate goal of achieving top quartile ROE relative to our peer group.

Speaker #4: We expect to establish new ROE targets in February 2027, in line with our normal planning cadence. And with that, I'll turn it back to Gary.

Speaker #1: Thanks, Paul. Turning to slide 13. CNO delivered a very strong quarter and first half of the year. Consistent repeatable results continue to drive our momentum as we grow earnings, improve profitability, and reinvest in the business.

Gary Bhojwani: Thanks, Paul. Turning to slide thirteen, CNO delivered a very strong quarter and H1 of the year. Consistent, repeatable results continue to drive our momentum as we grow earnings, improve profitability reinvest in the business. Our performance reflects the strength of our diversified business model and the consistent execution of our team. As we enter the H2 of the year, we remain confident in our ability to deliver sustainable growth and long-term value. Before we open up the line for Q&A, we have one calendar announcement. Our next CNO investor briefing is planned for early September. This one-hour virtual session will feature both our worksite division and a detailed review of our Medicare business, followed by time for questions with members of our management team. Program registration will start in August. Please ensure that you are signed up to receive our email alerts.

Speaker #1: Our performance reflects the strength of our diversified business model and the consistent execution of our team. As we enter the second half of the year, we remain confident in our ability to deliver sustainable growth and long-term value.

Speaker #1: Before we open up the line for Q&A, we have one calendar investor briefing planned for early September. This one-hour virtual session will feature both our Worksite division and a detailed review of our Medicare business.

Speaker #1: Followed by time for questions with members of our management team. Program registration will start in August, so please ensure that you are signed up to receive our email alerts.

Speaker #1: Thank you for your support of, and interest in, CNO Financial Group. We will now open it up for questions. Operator?

Gary Bhojwani: Thank you for your support of and interest in CNO Financial Group. We will now open it up for questions. Operator?

Speaker #2: Thank you. If you would like to ask a question, please press star 1 on your telephone keypad to raise your hand and join the queue.

Operator: Thank you. If you would like to ask a question, please press star one on your telephone keypad to raise your hand and join the queue. If you would like to withdraw that question, again, press star one. Your first question comes from Ryan Krueger with KBW. Please go ahead.

Speaker #2: And if you would like to withdraw that question, again, press star 1. Your first question comes from Ryan Kruger with KBW. Please go ahead.

Speaker #5: Hey, thanks. Good morning. My first question was on long-term care. The margins there have been quite strong, and seemingly keep improving for a number of years.

Ryan Krueger: Hey, thanks. Good morning. My first question was on long-term care. The margins there have been quite strong and seemingly keep improving for a number of years. I guess as you study the claim experience, I think in the past you've just said it's been trending better than you expected, but as you study the underlying drivers, I guess, are you getting closer to the point of thinking this could be more of a long-term level that's sustainable?

Speaker #5: I guess, as you study the claim experience—I think in the past you've just said it's been trending better than you expected—but as you study the underlying drivers, do you, I guess, are you getting closer to the point of thinking this could be more of a long-term level that's sustainable?

Speaker #4: Hey, Ryan. It's Paul. It's something that we look at every quarter. It's something that we look at in more detail every year as you know we switch to the third quarter for our annual review, so we'll be looking at the recent trends as we go through that exercise in the third quarter.

Paul McDonough: Hey, Ryan, it's Paul. It's something that we look at every quarter. It's something that we look at in more detail every year. As you know, we switch to the Q3 for our annual review. We'll be looking at the recent trends as we go through that exercise in the Q3. We certainly have observed modestly lower claims versus our expectations on the favorable end of the range of current assumptions. I don't want to get ahead of the annual exercise, but we'll certainly be reporting that on our Q3 call.

Speaker #4: We certainly have observed modestly lower claims versus our expectations. On the favorable end of the range of current assumptions. So I don't want to get ahead of the annual exercise, but we'll certainly be reporting that on our third quarter call.

Speaker #5: Thank you. And then on the worksite business, I guess particularly on the life sales, can you talk—you’ve had quite a lot of growth in the interest-sensitive life sales within worksite.

Ryan Krueger: Thank you. Then on the worksite business, I guess particularly on the life sales, you've had quite a lot of growth in the interest sensitive life sales within worksite. Can you give a little bit more color on kind of what you're seeing there and what you think has been leading to that?

Speaker #5: Can you give a little bit more color on kind of what you're seeing there and what you think's been leading to that?

Speaker #4: Yeah, Ryan, this is Gary. Thanks for the question. We're obviously very pleased with how the worksite business is growing. As we mentioned, the success we continue to have there is a combination of both geographic expansion, as well as penetration in existing areas.

Gary Bhojwani: Yeah, Ryan, this is Gary. Thanks for the question. We're obviously very pleased with how the worksite business is growing. As we mentioned, the success we continue to have there is a combination of both geographic expansion as well as penetration in existing areas. What we're seeing, and remember, selling life insurance into the worksite space and really emphasizing it, that's been a project going on for the last several years. I think we're seeing a combination of good market demand, excuse me, we're seeing encouragement by employers, and we're seeing, frankly, a maturity of our own sales force in understanding and really using these products to their fullest. I think we're benefiting from a number of different, what I would describe as just small tactical things that we've been doing over the years.

Speaker #4: What we're seeing—and remember, selling life insurance into the worksite space and really emphasizing it—that's been a project going on for the last several years.

Speaker #4: I think we're seeing a combination of good market demand—excuse me—we're seeing encouragement by employers, and we're seeing, frankly, a maturity of our own sales force in understanding and really using these products to their fullest.

Speaker #4: So I think we're benefiting from a number of different what I would describe as just small tactical things that we've been doing over the years.

Gary Bhojwani: As we've talked about in many of our calls, there's been no major strategic shifts, no major changes to products, nothing like that. It's just the continued blocking and tackling. We have, frankly, a wonderful team out there that's doing a great job, and we expect it to continue.

Speaker #4: As we've talked about in many of our calls, there's been no major strategic shifts, no major changes to products, nothing like that. It's just the continued blocking and tackling and we have, frankly, a wonderful team out there that's doing a great job and we expect it to continue.

Speaker #5: Thank you.

Ryan Krueger: Thank you.

Speaker #2: Your next question comes from the line of Sinead Kamath with Jefferies. Please go ahead.

Operator: Your next question comes from the line of Suneet Kamath with Jefferies. Please go ahead.

Speaker #6: Great, thanks. Good morning. I wanted to start with MedSup. It looks like the margin had been trending in the mid-20s on a quarterly basis, and now it's in the mid-30s.

Suneet Kamath: Great. Thanks. Good morning. I wanted to start with Med Supp. It looked like the margin had been traveling sort of in the mid-twenties on a quarterly basis, and now it's sort of mid-thirties. Paul, I think you'd mentioned a reserve release there, so I was wondering if you could size that for us. Maybe give us a sense of where you think on a go-forward basis this margin should be traveling. Thanks.

Speaker #6: Paul, I think you'd mentioned a reserve release there, so I was wondering if you could size that for us and maybe give us a sense of where you think on a go-forward basis this margin should be traveling.

Speaker #6: Thanks.

Speaker #4: Sure. Hey, Sinead. Yes, we saw some favorable claims reserve development and this is a product where the claims reserves develop quickly. And that was around 4 million, so if you're looking to kind of run rate, the margin you should adjust for that.

Paul McDonough: Sure. Hey, Suneet. Yes, we saw some favorable claims reserve development, this is a product where the claims reserves developed quickly. That was around $4 million. If you're looking to run rate the margin, you should adjust for that. I think with that adjustment, looking at the H1 together, that should give you a decent indication of run rate.

Speaker #4: I think with that adjustment, kind of looking at the first half together, that should give you a decent indication of run rate.

Speaker #6: Okay. That's helpful. And then I guess for Gary, and I know we talked about this last quarter, so I can guess what your answer is going to be, but if we just look at consumer NAP, it just looks like it's been decelerating.

Suneet Kamath: Okay, that's helpful. I guess for Gary, I know we talked about this last quarter, so I can guess what your answer is going to be. If we just look at consumer NAP, it just looks like it's been decelerating, I guess, the past couple of quarters. As I look out over the next two, I think the comps get pretty difficult. Just curious if you think you can keep this kind of growth engine going, or could we see a decline at least over the next couple of quarters, given the comps? Thanks.

Speaker #6: I guess the past couple quarters, and as I look out over the next two, I think the comps get pretty difficult. So just curious if you think you can keep this kind of growth engine going or could we see sort of a decline at least over the next couple quarters given the comps?

Speaker #6: Thanks.

Speaker #4: Yeah, Sinead. The short answer is I don't know, but let me give you a few factors to think about. So, first of all, we've had 16 or 17 quarters of consecutive growth.

Gary Bhojwani: Yeah, Suneet. The short answer is I don't know, let me give you a few factors to think about. First of all, we've had 16, 17 quarters of consecutive growth. On the one hand, life never goes in a straight line, there's going to be some point when that streak breaks. I have no idea when that's going to be. I would also tell you I would not bet against this team. The field leadership in the Consumer Division is spectacular. They have been doing a fantastic job. We've got a tremendous tailwind in terms of the consumer need. You see still 11,000 folks retiring every day. Every single one of them needs help with Medicare. Every single one of them wants to talk about long-term care and guaranteed lifetime income with annuities. I don't see any of those trends changing anytime soon.

Speaker #4: On the one hand, life never goes in a straight line, and there's going to be some point when that streak breaks. I have no idea when that's going to be.

Speaker #4: But I would also tell you, I would not bet against this team. The field leadership in the Consumer Division is spectacular. They have been doing a fantastic job.

Speaker #4: We've got a tremendous tailwind in terms of the consumer need. You still see 11,000 folks retiring every day. Every single one of them needs help with Medicare.

Speaker #4: Every single one of them wants to talk about long-term care and guaranteed lifetime income with annuities. I don't see any of those trends changing anytime soon.

Speaker #4: If you ask me, how does our future look over a three to five-year horizon? I would say extremely bright. Can I tell you if Q3 will be above Q2 and by how much?

Gary Bhojwani: If you ask me how does our future look over a three to five-year horizon, I would say extremely bright. Can I tell you if Q3 will be above Q2 and by how much? I can't. If I look out over the long term, we have favorable demographics, an excellent product portfolio, field leadership that is second to none, and it's growing. Look at our productivity numbers. I would not bet against these results over the long term. In any given quarter, I have no idea.

Speaker #4: I can't. But if I look out over the long term, we have favorable demographics and excellent product portfolio field leadership that is second to none.

Speaker #4: And it's growing. Look at our productivity numbers. So I would not bet against these results over the long term. In any given quarter, I have no idea.

Speaker #6: Yep. Okay. Makes sense. Thanks.

Suneet Kamath: Yep. Okay. Makes sense. Thanks.

Speaker #2: If you would like to ask a question, please press star one on your telephone keypad. Your next question comes from the line of Joel Hurwitz with Dowling & Partners.

Operator: If you would like to ask a question, please press star one on your telephone keypad. Your next question comes from the line of Joel Hurwitz with Dowling & Partners. Please go ahead.

Speaker #2: Please go ahead.

Speaker #7: Hey, good morning. First one, can you just provide an update on capital deployment priorities? And I guess specifically how are you thinking about cherry purchases at this point with the stock now trading well above book value?

Joel Hurwitz: Hey, good morning. First one, can you just provide an update on capital deployment priorities? I guess specifically, how are you thinking about share repurchases at this point with the stock now trading well above book value?

Speaker #4: Hey, Joel. I'll take a first crack, and Gary, you may want to jump in. I'd say that the way we think about capital has not changed.

Paul McDonough: Hey, Joel, I'll take a first crack, and Gary, you may want to jump in. I'd say that the way we think about capital has not changed. We generate a fair amount of capital to support continued growth. We're reinvesting in the business. The biggest example of that is the tech mod initiative that we're kind of still in the early innings on. That's a significant reinvestment in the business to update our core applications and infrastructure and reduce risk and position us for growth. After all that, sort of solving for our target capital levels and hold co liquidity, we generate a fair amount of excess capital, and we look for inorganic growth opportunities. We're very selective. We haven't done much of that. The rest we return to shareholders through the ordinary dividend on a quarterly basis and through share repurchases.

Speaker #4: So we generate a fair amount of capital to support continued growth. We're reinvesting in the business. The biggest example of that is the tech mod initiative that we're kind of still in the early innings on, but that's a significant reinvestment in the business to update our sort of core applications and infrastructure and reduce risk and position us for growth.

Speaker #4: After all that, sort of solving for our target capital levels and holdco liquidity, we generate a fair amount of excess capital, and we look for inorganic growth opportunities.

Speaker #4: We're very selective. We haven't done much of that. The rest we return to shareholders through the ordinary dividend on a quarterly basis and through share repurchases.

Speaker #4: So, nothing you haven't heard before—really, no change to that.

Paul McDonough: Nothing you haven't heard before, really no change to that.

Speaker #6: Yeah, if I can just add a couple of things. So, first of all, I would emphasize Paul's main point, which is that we have made no changes to how we think about capital deployment.

Gary Bhojwani: Yeah, if I could just add a couple of things. First of all, I would emphasize Paul's main point, which is we have made no changes to how we think about capital deployment. We see opportunities in the marketplace. We see needs to develop the business for the long term. Think about our tech mod initiative that we've talked about. When we see opportunities like Bermuda, we will continue to take those. Beyond that, there's really been no change. A final comment I would make, it's absolutely true that when we trade above book value, the accounting treatment of share purchases is not as obviously advantageous as when we're trading below book value. However, I'm hopeful that no one would be surprised to hear the CEO believe that I still think this company is undervalued even above this level or at this level of where we're trading.

Speaker #6: We see opportunities in the marketplace. We see needs to develop the business for the long term. Think about our tech mod initiative that we've talked about.

Speaker #6: When we see opportunities like Bermuda, we will continue to take those. But beyond that, there's really been no change. The final comment I would make: it's absolutely true that when we trade above book value, the accounting treatment of share purchases is not as obviously advantageous as when we're trading below book value.

Speaker #6: However, I'm hopeful that no one would be surprised to hear the CEO believe that I still think this company is undervalued even above this level or at this level where we're trading.

Speaker #6: I think we've got an incredibly bright future, and we will continue to execute the way we've been executing. So I think there's a lot more upside here.

Gary Bhojwani: I think we've got an incredibly bright future, and we will continue to execute the way we've been executing. I think there's a lot more upside here.

Speaker #7: Got it. That's helpful. Thank you. And then Paul, I just wanted to see if you could provide an update on Bermuda and where you stand with potentially moving other blocks like your life business or a block of your life business to Bermuda.

Joel Hurwitz: Got it. That's helpful. Thank you. Paul, just wanted to see if you could provide an update on Bermuda and where you stand with potentially moving other blocks like your life business or a block of your life business to Bermuda.

Speaker #4: Sure. So, consistent with our past practice, we're not going to provide details, because we don't want to get ahead of regulatory approval processes. But there are opportunities for us to seed more of our liabilities, and that's something that we're focused on.

Paul McDonough: Sure. Consistent with our past practice, we're not going to provide details because we don't want to get ahead of regulatory approval processes. There are opportunities for us to cede more of our liabilities, and that's something that we're focused on, and we'll keep you posted as that evolves. As I mentioned in my prepared remarks, we are looking to get closer to target levels of capital across our operating subsidiaries, including in Bermuda. In the close to 3 years now that we've been operating there, we have built up some excess capital. We're looking to solve for that subject, of course, to regulatory approvals. A third treaty could be a part of that because as you sort of solve for that, you can address some of the excess capital that's been built up. That's where we are.

Speaker #4: And we'll keep you posted as that evolves. As I mentioned in my prepared remarks, we are looking to get closer to target levels of capital across our operating subsidiaries, including in Bermuda.

Speaker #4: And in the close to three years now that we've been operating there, we have built up some excess capital. And so we're looking to solve for that subject, of course, to regulatory approvals.

Speaker #4: A third treaty could be a part of that, because as you sort of solve for that, you can address some of the excess capital that's been built up.

Speaker #4: So that's where we are. That's as much as we can tell you at this stage, but stay tuned as that evolves.

Paul McDonough: That's as much as we can tell you at this stage, Stay tuned as that evolves.

Speaker #7: Okay. I guess, just any color on how much excess capital has been built up in the entity?

Joel Hurwitz: Okay. I guess just any color on how much excess capital has been built up in the entity?

Paul McDonough: I'd rather not be specific. Again, just not to get ahead of the process, and particularly the regulatory review and approval.

Speaker #4: I'd rather not be specific, again, just not to get ahead of the process—and particularly the regulatory review and approval. But I will say that, as you think about free cash flow in the year, that process would, as we address capital that's been built up over a couple of three years, that'll be sort of a one-off favorable item in the year.

Joel Hurwitz: Got it.

Joel Hurwitz: I will say that as you think about free cash flow in the year, that process would, as we had addressed capital that's been built up over a couple, three years, that'll be sort of a one-off favorable item in the year. We also have the tech mod investment that's consuming capital, that's also one-off in nature. You net those things together and the free cash flow guidance is pretty close to run rate currently.

Paul McDonough: I will say that as you think about free cash flow in the year, that process would, as we had addressed capital that's been built up over a couple, three years, that'll be sort of a one-off favorable item in the year. We also have the tech mod investment that's consuming capital, that's also one-off in nature. You net those things together and the free cash flow guidance is pretty close to run rate currently.

Speaker #4: We also have the tech mod investment that's consuming capital that's also one-off in nature. So you net those things together and the free cash flow guidance is pretty close to run rate that currently.

Speaker #7: Okay. Thank you.

Joel Hurwitz: Okay, thank you.

Speaker #4: Yep.

Paul McDonough: Yep.

Speaker #2: Your next question comes from the line of Wilma Bertis with Raymond James. Please go ahead.

Operator: Your next question comes from the line of Wilma Burdis with Raymond James. Please go ahead.

Speaker #5: Hi, this is Vadeep on for Wilma. I was wondering if you could talk about what you were seeing in the market that led to more corporate bond investments this quarter.

[Analyst] (Raymond James): Hi, this is Vadeep on for Wilma. I was wondering if you could talk about what you were seeing in the market that led to more corporate bond investments this quarter, and what are some other asset classes that are currently attracting investment for CNO? We saw that RMLs have continued to be attractive from you.

Speaker #5: And what are some other asset classes that are currently attracting investment for CNO? We saw that RMLs have continued to be attractive. Thank you.

Speaker #7: Yeah. I'll take that. This is Eric Johnson. I'm the chief investment officer. Here. So during the quarter, we had a fairly active quarter. In continuing to try to optimize from a return on asset perspective and that involved a fair amount of activity in corporate bonds.

Eric R. Johnson: Yeah, I'll take that. This is Eric Johnson. I'm the Chief Investment Officer here. During the quarter, we had a fairly active quarter in continuing to try to optimize from a return-on asset perspective. That involved a fair amount of activity in corporate bonds. Swapping durations as well as some industry sector reallocations. Interestingly enough, we really have not been adding aggressively to our RML portfolio over the period. While they screen pretty well from a return perspective, we feel we have a sufficient allocation there. In fact, and we've been working pretty hard in this interest rate environment to manage lower the convexity profile of our portfolio. We really have been a little less active than historically it was the case in generally in prepaid securities. We've been leaning the other direction, actually.

Eric Johnson: Yeah, I'll take that. This is Eric Johnson. I'm the Chief Investment Officer here. During the quarter, we had a fairly active quarter in continuing to try to optimize from a return-on asset perspective. That involved a fair amount of activity in corporate bonds. Swapping durations as well as some industry sector reallocations. Interestingly enough, we really have not been adding aggressively to our RML portfolio over the period. While they screen pretty well from a return perspective, we feel we have a sufficient allocation there. In fact, and we've been working pretty hard in this interest rate environment to manage lower the convexity profile of our portfolio. We really have been a little less active than historically it was the case in generally in prepaid securities. We've been leaning the other direction, actually.

Speaker #7: Swapping durations as well as some interesting sector reallocations. Interestingly enough, we really have not been adding aggressively to our RML portfolio over the period while they screen pretty well for from a return perspective.

Speaker #7: We feel we have a sufficient allocation there. In fact, we've been working pretty hard in this interest rate environment to manage and lower the convexity profile of our portfolio.

Speaker #7: So we really have been a little less active than historically it was the case. In generally, in prepayable securities, we've been leaning the other direction actually.

Eric R. Johnson: I would say that our allocation to corporates is probably in line with what we think our expectation would be there in terms of the kind of the ratings breakdown of it. We continue to focus pretty heavily on the single A category as being a little better value for us in the triple B category. It was a very constructive quarter. We did a lot of good things, put some income on the books, continued to protect the quality of the portfolio, and feel good about how the quarter went.

Eric Johnson: I would say that our allocation to corporates is probably in line with what we think our expectation would be there in terms of the kind of the ratings breakdown of it. We continue to focus pretty heavily on the single A category as being a little better value for us in the triple B category. It was a very constructive quarter. We did a lot of good things, put some income on the books, continued to protect the quality of the portfolio, and feel good about how the quarter went.

Speaker #7: We're, I think, I would not I would say that our allocation to corporates is probably in line with our what we think our expectation would be there.

Speaker #7: In terms of the kind of the ratings breakdown of it, we continue to focus pretty heavily on the single A category as being a little better value for us and the triple B category.

Speaker #7: So, it was a very constructive quarter. We did a lot of good things, put some income on the books, and continued to protect the quality of the portfolio.

Speaker #7: And feel good about how the quarter went.

Speaker #1: Hey, thanks. This is Wilma. Thanks, Vadeep. Just jumping in for the follow-up question. Can you talk a little bit about the annuity spread dynamics?

Wilma Burdis: Hey, thanks. This is Wilma. Thanks, Vadeep. Just jumping in for the follow-up question. Can you talk a little bit about the annuity spread dynamics? Are you seeing relatively stable crediting rates in the market? Has there been any pressure there? Maybe just give us a little bit of color on what you're seeing. Thanks.

Speaker #1: Are you seeing relatively stable crediting rates in the market? Has there been any pressure there? Maybe just give us a little bit of color on what you're seeing.

Speaker #1: Thanks.

Speaker #4: Hey, Wilma. It's Paul. I'm not sure I can provide a whole lot beyond sort of what you'd expect, which is we manage our annuities to sort of a target spread.

Paul McDonough: Hey, Wilma, it's Paul. I'm not sure I can provide a whole lot beyond sort of what you'd expect, which is we manage our annuities to sort of a target spread. We're pretty good at doing that in various interest rate environments. We continue to apply that level of discipline in the current environment.

Speaker #4: We're pretty good at doing that in various interest rate environments, and we continue to apply that level of discipline in the current environment.

Speaker #6: Yeah. Let me just supplement Paul's comments a little bit. I think it's important to remind everybody of a few key factors that make our annuity book different.

Gary Bhojwani: Yeah, let me just supplement Paul's comments a little bit. I think it's important to remind everybody of a few key factors that make our annuity book different. I won't say immune, but I will say less subject to some of the other pressures we're seeing in the marketplace. We've absolutely seen new entrants come in. We've absolutely seen a bit of an arms race. There's no question about that. You've seen that in some of the sales figures. Remember, number 1, we sell our annuities only through captive distribution. Our people are not regularly spreadsheeting our products. Number 2, this is a key thing, the products that we sell are dedicated to the middle-income market. They are fair. They are reasonable. They provide a good value.

Speaker #6: And I won't say immune, but I will say less subject to some of the other pressures we're seeing in the marketplace. We've absolutely seen new entrants come in.

Speaker #6: We've absolutely seen a bit of an arms race. There's no question about that. You've seen that in some of the sales figures. But remember, number one, we sell our annuities only through captive distribution.

Speaker #6: And so, our people are not regularly spreadsheeting our products. And then, number two—and this is a key thing—the products that we sell are dedicated to the middle-income market.

Speaker #6: They are fair. They are reasonable. They provide a good value. But when our captive distribution force is in there talking competing against everybody and their brother because most folks aren't calling on this customer base.

Gary Bhojwani: When our captive distribution force is in there talking to these customers, they're not competing against everybody and their brother because most folks aren't calling on this customer base. As often as anything, our competition is a bank CD. It's important to remember that we're not immune to these competitive pressures, but we are significantly insulated because of the difference in our distribution model and the focus we have on that middle-income market that doesn't attract a lot of attention for most big financial players.

Speaker #6: As often as anything, our competition is a bank CD. So it's important to remember that we're not immune to these competitive pressures, but we are significantly insulated because of the difference in our distribution model.

Speaker #6: And the focus we have on that middle-income market doesn’t attract a lot of attention from most big financial players.

Speaker #1: Thanks for the pillar. And congrats on a great quarter. Thanks.

Wilma Burdis: Thanks for the color and congrats on a great quarter. Thanks.

Speaker #6: Thanks.

Gary Bhojwani: Thanks.

Speaker #2: And that concludes our question-and-answer session. I will now turn it back over to Adam Auvil for closing comments.

Operator: That concludes our question-and-answer session. I will now turn it back over to Adam Auvil for closing comments.

Speaker #3: Thank you, operator. And thank you all for participating in today's call. Please reach out to the Investor Relations team if you have any further questions.

Adam Auvil: Thank you, operator, and thank you all for participating in today's call. Please reach out to the investor relations team if you have any further questions. Have a great rest of the day.

Speaker #3: Have a great rest of the day.

Operator: Ladies and gentlemen, this does conclude today's conference call. Thank you for your participation, and you may now disconnect.

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