Q2 2026 Accendra Health Inc Earnings Call

August 10, 2026

Speaker #1: Good morning, and thank you for standing by. Welcome to Essendra Health's second quarter 2026 earnings conference call. Please be advised that today's conference call is being recorded.

Operator: Good morning. Thank you for standing by. Welcome to the Accendra Health Q2 2026 earnings conference call. Please be advised that today's conference call is being recorded. After the speaker's remarks, there will be a question and answer session. If you'd like to ask a question during this time, simply press star, followed by the number one on your telephone keypad. If you'd like to withdraw your question, again, press star one. Thank you. I would now like to hand the conference call over to your first speaker today, Will Parrish, Vice President, Strategy, Corporate Development, and Investor Relations.

Speaker #1: After the speaker's remarks, there will be a question-and-answer session. If you'd like to ask a question during this time, simply press * followed by the number 1 on your telephone keypad.

Speaker #1: If you'd like to withdraw your question, again, press *1. Thank you. I would now like to hand the conference call over to your first speaker today, Will Parrish, Vice President, Strategy, Corporate Development, and Investor Relations.

Speaker #2: Thank you, operator, and good morning, everyone. I'd like to welcome you to Accendra Health's second quarter earnings call. Our comments on the call will be focused on the financial results of the second quarter of 2026.

Will Parrish: Thank you, operator. Good morning, everyone. I'd like to welcome you to Accendra Health's Q2 earnings call. Our comments on the call will be focused on the financial results of the Q2 2026, all of which are included in today's press release. The press release, along with the Q2 2026 supplemental slides, which we will refer to throughout the call, are posted in the Investor Relations section of our website. Please note that during this call, we will make forward-looking statements that reflect the current views of Accendra Health about our business, financial performance, and future events. The matters addressed in these statements are subject to risks and uncertainties, which could cause actual results to differ materially from those projected or implied here today. Our expectations, beliefs, and projections are expressed in good faith. We believe there is reasonable basis for them.

Speaker #2: All of which are included in today's press release. The press release, along with the second quarter 2026 supplemental slides—which we will refer to throughout the call—are posted in the Investor Relations section of our website.

Speaker #2: Please note that during this call, we will make forward-looking statements that reflect the current views of Essendra Health about our business, financial performance, and future events.

Speaker #2: The matters addressed in these statements are subject to risks and uncertainties, which could cause actual results to differ materially from those projected or implied here today.

Speaker #2: Our expectations, beliefs, and projections are expressed in good faith, and we believe there is a reasonable basis for them. However, there can be no assurance that our expectations, beliefs, and projections will result or be achieved.

Will Parrish: However, there can be no assurance that our expectations, beliefs, and projections will result or be achieved. Please refer to our SEC filings for a full description of these risks and uncertainties, including the risk factors section of our annual report on Form 10-K and quarterly reports on Form 10-Q. Any forward-looking statements that we make on this call, in our earnings press release, or in our supplemental slides are as of today, and we undertake no obligation to update these statements as a result of new information or future events, except to the extent required by applicable law. In our discussion today, we will refer to non-GAAP financial measures and believe they might help investors to better understand our performance or business trends. Information about these measures and reconciliations to the most comparable GAAP financial measures are included in our press release.

Speaker #2: Please refer to our SEC filings for a full description of these risks and uncertainties, including the risk factors section of our annual report on Form 10-K and quarterly reports on Form 10-Q.

Speaker #2: Any forward-looking statements that we make on this call, in our earnings press release, or in our supplemental slides are as of today, and we undertake no obligation to update these statements as a result of new information or future events, except to the extent required by applicable law.

Speaker #2: In our discussion today, we will refer to non-GAAP financial measures and believe they might help investors better understand our performance or business trends.

Speaker #2: The information about these measures and reconciliations to the most comparable GAAP financial measures is included in our press release. Today, I am joined by Ed Pesicka, Accendra Health's President and Chief Executive Officer; Jon Leon, the company's Chief Financial Officer; and Perry Bernacci, the company's Chief Operating Officer.

Will Parrish: Today, I am joined by Ed Pesicka, Accendra Health's President and Chief Executive Officer, Jon Leon, the company's Chief Financial Officer, and Perry Vernocchi, the company's Chief Operating Officer. I will now turn the call over to Ed. Ed?

Speaker #2: I will now turn the call over to Ed. Ed?

Speaker #3: Thank you, Will. Good morning, everyone, and thank you for joining us on the call today. Before I dive into our second quarter results and the outlook for the balance of the year, I'd like to take a moment to address the announcement included in today's press release: that I have informed the Board of Directors of my intention to retire by the end of 2026.

Edward A. Pesicka: Thank you, Will. Good morning, everyone, and thank you for joining us on the call today. Before I dive into our Q2 results and the outlook for the balance of the year, I'd like to take a moment to address the announcement included in today's press release that I have informed the board of directors of my intention to retire by the end of 2026. The decision to retire is never easy. However, after considerations with my family and careful thought, I've decided that now is the right time. It has been an honor and privilege to serve as President and CEO for nearly eight years.

Ed Pesicka: Thank you, Will. Good morning, everyone, and thank you for joining us on the call today. Before I dive into our Q2 results and the outlook for the balance of the year, I'd like to take a moment to address the announcement included in today's press release that I have informed the board of directors of my intention to retire by the end of 2026. The decision to retire is never easy. However, after considerations with my family and careful thought, I've decided that now is the right time. It has been an honor and privilege to serve as President and CEO for nearly eight years.

Speaker #3: The decision to retire is never easy. However, after consideration with my family and careful thought, I've decided that now is the right time. It has been an honor and a privilege to serve as President and CEO for nearly eight years.

Speaker #3: During that time, we initially stabilized the company when I joined, enabling us to successfully guide the company through the unprecedented challenges of the COVID-19 pandemic, then navigate the company through post-pandemic environments, complete the sale of the P&HS segment, and, most recently, execute our balance sheet optimization and debt realignment.

Edward A. Pesicka: During that time, we initially stabilized the company when I joined, enabling us to successfully guide the company through the unprecedented challenges of COVID-19 pandemic, then navigate the company through post-pandemic environments, completed the sale of the P&HS segment, and most recently executed our balance sheet optimization and debt realignment. Together, these milestones have transformed the company into a focused, pure-play, home-based healthcare business with a strong strategic foundation. With these important milestones largely behind us, I believe the company is well-positioned for its next chapter. The timing is right to begin a thoughtful leadership transition that allows the next CEO to build on the foundations we've established, capitalize on the opportunities ahead, and create long-term value for our patients, customers, employees, and shareholders. The board has a long-standing succession planning process, and I'm confident that we will have a successful CEO transition.

Ed Pesicka: During that time, we initially stabilized the company when I joined, enabling us to successfully guide the company through the unprecedented challenges of COVID-19 pandemic, then navigate the company through post-pandemic environments, completed the sale of the P&HS segment, and most recently executed our balance sheet optimization and debt realignment. Together, these milestones have transformed the company into a focused, pure-play, home-based healthcare business with a strong strategic foundation. With these important milestones largely behind us, I believe the company is well-positioned for its next chapter. The timing is right to begin a thoughtful leadership transition that allows the next CEO to build on the foundations we've established, capitalize on the opportunities ahead, and create long-term value for our patients, customers, employees, and shareholders. The board has a long-standing succession planning process, and I'm confident that we will have a successful CEO transition.

Speaker #3: Together, these milestones have transformed the company into a focused, pure-play home-based healthcare business with a strong strategic foundation. With these important milestones largely behind us, I believe the company is well-positioned for its next chapter.

Speaker #3: The timing is right to begin a thoughtful leadership transition that allows the next CEO to build on the foundations we've established, capitalize on the opportunities ahead, and create long-term value for our patients, customers, employees, and shareholders.

Speaker #3: The Board has a longstanding succession planning process, and I am confident that we will have a successful CEO transition. In closing, I would like to personally thank the Board of Directors, the company leadership team, and our 6,000 teammates for all the dedication, hard work, and support over the last eight years.

Edward A. Pesicka: In closing, I would like to personally thank the board of directors, the company leadership team, and our 6,000 teammates for all the dedication, hard work, and support over the last eight years. Now let me turn to the business update. Looking at our Q2 performance, our results did not meet the expectations we set for ourselves. At the same time, the quarter reflected continued progress in several areas that are critical to our long-term transformation. We successfully advanced our separation from Owens & Minor, remained on schedule with the transition away from a large commercial payer earlier this year, and continued to strengthen the operational foundation of the business as Accendra Health. That said, our results also demonstrate that we have additional work to do to optimize our cost structure and improve execution.

Ed Pesicka: In closing, I would like to personally thank the board of directors, the company leadership team, and our 6,000 teammates for all the dedication, hard work, and support over the last eight years. Now let me turn to the business update. Looking at our Q2 performance, our results did not meet the expectations we set for ourselves. At the same time, the quarter reflected continued progress in several areas that are critical to our long-term transformation. We successfully advanced our separation from Owens & Minor, remained on schedule with the transition away from a large commercial payer earlier this year, and continued to strengthen the operational foundation of the business as Accendra Health. That said, our results also demonstrate that we have additional work to do to optimize our cost structure and improve execution.

Speaker #3: Now, let me turn to the business updates. Looking at our second quarter performance, our results did not meet the expectations we set for ourselves.

Speaker #3: At the same time, the quarter reflected continued progress in several areas that are critical to our long-term transformation. We successfully advanced our separation from Owens & Minor, remained on schedule with the transition away from a large commercial payer earlier this year, and continue to strengthen the operational foundation of the business as Accendra Health.

Speaker #3: That said, our results also demonstrate that we have additional work to do to optimize our cost structure and improve execution. As I'll discuss in a moment, we have already implemented a number of these initiatives and have additional actions planned.

Edward A. Pesicka: As I'll discuss in a moment, we have already implemented a number of these initiatives and have additional actions planned that are designated to streamline our operations, improve efficiencies, and reduce costs. We also experienced several discrete headwinds during the quarter that we believe are temporary in nature and affect our near-term financial performance and cash flow. I'll provide more detail on these shortly. Importantly, the quarter also included several accomplishments that reinforce our confidence in the future. We made meaningful progress in a number of strategic initiatives that we believe have the potential to drive attractive growth beginning in late 2026 and continuing into 2027. Turning now to the key drivers of our Q2 performance. There were three primary factors that contributed to the variance from our forecast: 1. revenue growth below our expectations. 2. the timing of planned cost reductions.

Ed Pesicka: As I'll discuss in a moment, we have already implemented a number of these initiatives and have additional actions planned that are designated to streamline our operations, improve efficiencies, and reduce costs. We also experienced several discrete headwinds during the quarter that we believe are temporary in nature and affect our near-term financial performance and cash flow. I'll provide more detail on these shortly. Importantly, the quarter also included several accomplishments that reinforce our confidence in the future. We made meaningful progress in a number of strategic initiatives that we believe have the potential to drive attractive growth beginning in late 2026 and continuing into 2027. Turning now to the key drivers of our Q2 performance. There were three primary factors that contributed to the variance from our forecast: 1. revenue growth below our expectations. 2. the timing of planned cost reductions.

Speaker #3: These are designated to streamline our operations, improve efficiencies, and reduce costs. We also experienced several discrete headwinds during the quarter that we believe are temporary in nature and affect our near-term financial performance and cash flow.

Speaker #3: I'll provide more detail on these shortly. Importantly, the quarter also included several accomplishments that reinforce our confidence in the future. We made meaningful progress on a number of strategic initiatives that we believe have the potential to drive attractive growth beginning in late 2026 and continuing into 2027.

Speaker #3: Turning now to the key drivers of our second quarter performance. There were three primary factors that contributed to the variance from our forecast. One, revenue growth was below our expectations.

Speaker #3: Two, the timing of planned cost reductions. And three, slower-than-expected recovery of our collection rate. Starting with revenue, while we were pleased to see revenue growth improve sequentially from the first quarter to the second quarter, excluding the impact of the large commercial payer exits, overall growth remained below both our expectations and the level this business is capable of delivering.

Edward A. Pesicka: 3. slower than expected recovery of our collection rates. Starting with revenue, while we were pleased to see revenue growth improve sequentially from Q1 to Q2, excluding the impact of the large commercial payer exits, overall growth remained below both our expectations and the level this business is capable of delivering. To accelerate growth, we have made targeted changes within our commercial and operational organizations to improve customer responsiveness, strengthen execution, and reinvigorate our sales force. We are already seeing positive momentum, and several important initiatives are either underway or expect to begin contributing over the coming quarters. Starting with the renewal of our largest soft good contract with our largest commercial payer, which we discussed during the last earnings call, but was formally executed during Q2.

Ed Pesicka: 3. slower than expected recovery of our collection rates. Starting with revenue, while we were pleased to see revenue growth improve sequentially from Q1 to Q2, excluding the impact of the large commercial payer exits, overall growth remained below both our expectations and the level this business is capable of delivering. To accelerate growth, we have made targeted changes within our commercial and operational organizations to improve customer responsiveness, strengthen execution, and reinvigorate our sales force. We are already seeing positive momentum, and several important initiatives are either underway or expect to begin contributing over the coming quarters. Starting with the renewal of our largest soft good contract with our largest commercial payer, which we discussed during the last earnings call, but was formally executed during Q2.

Speaker #3: To accelerate growth, we have made targeted changes within our commercial and operational organizations to improve customer responsiveness, strengthen execution, and reinvigorate our sales force.

Speaker #3: We are already seeing positive momentum, and several important initiatives are either underway or expected to begin contributing over the coming quarters. Starting with the renewal of our largest soft goods contract with our largest commercial payer, which we discussed during the last earnings call but was formally executed during the second quarter.

Speaker #3: This provides greater stability across an important portion of our commercial payer portfolio for years to come. Building on that success, we also signed a new sole source agreement with the regional health system that is expected to launch in early 2027.

Edward A. Pesicka: This provides greater stability across an important portion of our commercial payer portfolio for years to come. Building on that success, we also signed a new sole source agreement with a regional health system that is expected to launch in early 2027. In addition, we executed a broader enterprise-wide fee for service agreement with another payer that we believe will drive additional patient volume, improve capacity utilization, and create meaningful value for both organizations. Moving now to cost reductions. Following our separation from Owens & Minor on 31 December, and the transition away from the large commercial payer during Q1, we identified and eliminated more than $125 million of annualized costs.

Ed Pesicka: This provides greater stability across an important portion of our commercial payer portfolio for years to come. Building on that success, we also signed a new sole source agreement with a regional health system that is expected to launch in early 2027. In addition, we executed a broader enterprise-wide fee for service agreement with another payer that we believe will drive additional patient volume, improve capacity utilization, and create meaningful value for both organizations. Moving now to cost reductions. Following our separation from Owens & Minor on 31 December, and the transition away from the large commercial payer during Q1, we identified and eliminated more than $125 million of annualized costs.

Speaker #3: In addition, we executed a broader, enterprise-wide fee-for-service agreement with another payer that we believe will drive additional patient volume, improve capacity utilization, and create meaningful value for both organizations.

Speaker #3: Moving now to cost reductions. Following our separation from Owens & Minor on December 31, and the transition away from the large commercial payer during the first quarter, we identified and eliminated more than $125 million of annualized costs.

Speaker #3: Soon after completing this takeout, we identified the need to allow the business to settle and stabilize from these changes before introducing additional cost reductions, which could have created disruption while we were, one, settling in as a new pure-play home-based healthcare business; two, completing the exit of the large commercial payer; and three, executing our balance sheet optimization.

Edward A. Pesicka: Soon after completing this takeout, we identified the need to allow the business to settle and stabilize from these changes before introducing additional cost reductions, which could have created disruption while we were, 1, settling in as a new pure play home-based healthcare business. 2, completing the exit of the large commercial payer. 3, executing our balance sheet optimization. In addition, while our transition service agreements with Owens & Minor continue to wind down on schedule, those temporary interdependencies have limited our ability to fully optimize our organizational structure during the H1 of the year. Although the timing has been somewhat later than originally anticipated, our commitment to improving our cost structure has not changed. Approximately one month into the Q3, we have already executed the next phase of targeted cost reductions and will continue evaluating additional opportunities in the coming months.

Ed Pesicka: Soon after completing this takeout, we identified the need to allow the business to settle and stabilize from these changes before introducing additional cost reductions, which could have created disruption while we were, 1, settling in as a new pure play home-based healthcare business. 2, completing the exit of the large commercial payer. 3, executing our balance sheet optimization. In addition, while our transition service agreements with Owens & Minor continue to wind down on schedule, those temporary interdependencies have limited our ability to fully optimize our organizational structure during the H1 of the year. Although the timing has been somewhat later than originally anticipated, our commitment to improving our cost structure has not changed. Approximately one month into the Q3, we have already executed the next phase of targeted cost reductions and will continue evaluating additional opportunities in the coming months.

Speaker #3: In addition, while our transition service agreements with Owens & Minor continue to wind down on schedule, those temporary interdependencies have limited our ability to fully optimize our organizational structure during the first half of the year.

Speaker #3: Although the timing has been somewhat later than originally anticipated, our commitment to improving our cost structure has not changed. Approximately one month into the third quarter, we have already executed the next phase of targeted cost reductions and will continue evaluating additional opportunities in the coming months.

Speaker #3: Another example of our ongoing efforts to reduce our cost to serve is the pursuit of new arrangements with leading logistics providers for inventory management and fulfillment across select product categories.

Edward A. Pesicka: Another example of our ongoing efforts to reduce our cost to serve is the pursuit of new arrangements with leading logistics providers for inventory management and fulfillment across select product categories. We expect the arrangements to go live later this year and believe they will both lower our operating cost and reduce inventory, thereby improving cash flow. Looking further ahead, continued investment in technology, automation, and process improvement should enable us to operate even more efficiently while supporting future growth. Continuing with the theme of operational efficiencies and cost reductions, we continued to advance our national rollout of our Sleep Center of Excellence during the Q2. While there is still work to complete, we remain optimistic about this program's ability to contribute to both growth and profitability beginning in late 2026 and continuing into 2027. Finally, moving on to slow payment of collections from payers.

Ed Pesicka: Another example of our ongoing efforts to reduce our cost to serve is the pursuit of new arrangements with leading logistics providers for inventory management and fulfillment across select product categories. We expect the arrangements to go live later this year and believe they will both lower our operating cost and reduce inventory, thereby improving cash flow. Looking further ahead, continued investment in technology, automation, and process improvement should enable us to operate even more efficiently while supporting future growth. Continuing with the theme of operational efficiencies and cost reductions, we continued to advance our national rollout of our Sleep Center of Excellence during the Q2. While there is still work to complete, we remain optimistic about this program's ability to contribute to both growth and profitability beginning in late 2026 and continuing into 2027. Finally, moving on to slow payment of collections from payers.

Speaker #3: We expect the arrangements to go live later this year and believe they will both lower our operating costs and reduce inventory, thereby improving cash flow.

Speaker #3: Looking further ahead, continued investment in technology, automation, and process improvement should enable us to operate even more efficiently while supporting future growth. Continuing with the theme of operational efficiencies and cost reductions, we continue to advance our national rollout of our sleep center of excellence during the second quarter.

Speaker #3: While there is still work to complete, we remain optimistic about this program’s ability to contribute to both growth and profitability, beginning in late 2026 and continuing into 2027.

Speaker #3: Finally, moving on to the slow payment of collections from payers. We continue to see reimbursement collection rates below the historical norm of the business’s typical performance.

Edward A. Pesicka: We continue to see reimbursement collection rates below the historical norm of the business's typical performance. This has negatively impacted our revenue and adjusted EBITDA in the range of nearly $20 million in the H1 of the year. The underlying cause is related to several factors, including growing pains associated with recent technology investments and slower payer payments. John will discuss this further in his prepared remarks, specifically related to some discrete inefficiencies with specific commercial payer processes that affected collections and increased AR. Importantly, we have already implemented mitigation plans with those payers and are seeing encouraging progress. We expect this issue to recover towards the end of the year and into next year. We acknowledge that this is taking longer than we initially anticipated.

Ed Pesicka: We continue to see reimbursement collection rates below the historical norm of the business's typical performance. This has negatively impacted our revenue and adjusted EBITDA in the range of nearly $20 million in the H1 of the year. The underlying cause is related to several factors, including growing pains associated with recent technology investments and slower payer payments. John will discuss this further in his prepared remarks, specifically related to some discrete inefficiencies with specific commercial payer processes that affected collections and increased AR. Importantly, we have already implemented mitigation plans with those payers and are seeing encouraging progress. We expect this issue to recover towards the end of the year and into next year. We acknowledge that this is taking longer than we initially anticipated.

Speaker #3: This has negatively impacted our of nearly 20 million dollars in the first half of the year. The underlying cause is related to several factors, including growing pains associated with recent technology investments and slower payer payments.

Speaker #3: Jon will discuss this further in his prepared remarks, specifically related to some discrete inefficiencies with certain commercial payer processes that affected collections and increased AR.

Speaker #3: Importantly, we have already implemented mitigation plans with those payers and are seeing encouraging progress. We expect this issue to recover toward the end of the year and into next year, but we acknowledge that this is taking longer than we initially anticipated.

Speaker #3: Looking ahead, as I mentioned earlier, we are excited about the commercial and operational changes, the logistics arrangements, as well as several strategic agreements that we believe can increase throughput with key commercial payers and further strengthen our competitive position.

Edward A. Pesicka: Looking ahead, as I mentioned earlier, we are excited about the commercial and operation changes, the logistics arrangements, as well as several strategic agreements that we believe can increase throughput with key commercial payers and further strengthen our competitive position. It is also important to recognize the significant work completed this year to strengthen our financial foundation. In June, we successfully completed our balance sheet optimization, significantly reducing debt. In closing, while we are not satisfied with our Q2 financial performance, we are encouraged by the progress we continue to make in transforming the business. The operational actions underway, the commercial opportunities we have secured, and the investments we are making today give us the confidence in our ability to improve execution, accelerate growth, and expand profitability over time.

Ed Pesicka: Looking ahead, as I mentioned earlier, we are excited about the commercial and operation changes, the logistics arrangements, as well as several strategic agreements that we believe can increase throughput with key commercial payers and further strengthen our competitive position. It is also important to recognize the significant work completed this year to strengthen our financial foundation. In June, we successfully completed our balance sheet optimization, significantly reducing debt. In closing, while we are not satisfied with our Q2 financial performance, we are encouraged by the progress we continue to make in transforming the business. The operational actions underway, the commercial opportunities we have secured, and the investments we are making today give us the confidence in our ability to improve execution, accelerate growth, and expand profitability over time.

Speaker #3: It is also important to recognize the significant work completed this year to strengthen our financial foundation. In June, we successfully completed our balance sheet optimization, significantly reducing debts.

Speaker #3: In closing, while we are not satisfied with our second quarter financial performance, we are encouraged by the progress we continue to make in transforming the business.

Speaker #3: The operational actions underway, the commercial opportunities we have secured, and the investments we are making today give us confidence in our ability to improve execution, accelerate growth, and expand profitability over time.

Speaker #3: As I look forward to the remainder of the year and into 2027, I believe Accendra Health is well positioned, and I remain excited about the opportunities ahead for the company.

Edward A. Pesicka: As I look forward to the remainder of the year and into 2027, I believe Accendra Health is well positioned and remain excited about the opportunities ahead for the company. Let me now turn the call over to Jon. Jon?

Ed Pesicka: As I look forward to the remainder of the year and into 2027, I believe Accendra Health is well positioned and remain excited about the opportunities ahead for the company. Let me now turn the call over to Jon. Jon?

Speaker #3: Let me now turn the call over to Jon. Jon?

Speaker #2: Thanks, Ed. And good morning. There is much to cover this morning, and I'll begin by reviewing results of the second quarter, then I'll cover a few final details of the successful balance sheet optimization transaction that concluded in June, our outlook for the remainder of the year, and I'll wrap up with a couple of actions to be taken that will further strengthen our financial profile.

Jon A. Leon: Thanks, Ed, good morning. There's much to cover this morning, I'll begin by reviewing results for Q2. I'll cover a few final details of the successful balance sheet optimization transaction that concluded in June, our outlook for the remainder of the year, I'll wrap up with a couple of actions to be taken that will further strengthen our financial profile. As is now the norm, unless otherwise stated, my remarks today will focus on the continuing operations. The continuing operations financial statements represent the total of Accendra Health. Please also note that any discussion about the financial results and outlook for the company will cover only non-GAAP financial measures. You can find GAAP to non-GAAP financial reconciliations in the press release filed a short time ago and residing on our website at accendrahealth.com.

Jon Leon: Thanks, Ed, good morning. There's much to cover this morning, I'll begin by reviewing results for Q2. I'll cover a few final details of the successful balance sheet optimization transaction that concluded in June, our outlook for the remainder of the year, I'll wrap up with a couple of actions to be taken that will further strengthen our financial profile. As is now the norm, unless otherwise stated, my remarks today will focus on the continuing operations. The continuing operations financial statements represent the total of Accendra Health. Please also note that any discussion about the financial results and outlook for the company will cover only non-GAAP financial measures. You can find GAAP to non-GAAP financial reconciliations in the press release filed a short time ago and residing on our website at accendrahealth.com.

Speaker #2: As is now the norm, unless otherwise stated, my remarks today will focus on the continuing operations. The continuing operations financial statements represent the total of Center Health.

Speaker #2: And please also note that any discussion about the financial results and outlook for the company will cover only non-GAAP financial measures. You can find GAAP to non-GAAP financial reconciliations in the press release filed a short time ago, and residing on our website at essentialhealth.com.

Speaker #2: In the second quarter of 2026, we faced headwinds in top-line growth that was below our expectations, and the collection rate waterfall model impact on income has been improving at a slower rate than we had expected.

Jon A. Leon: In Q2 of 2026, we faced headwinds in top-line growth that was below our expectations and a collection rate waterfall model impact on income that is improving at a slower rate than we had expected. However, during the quarter and since the end of the quarter, much of the activity that we believe will positively impact our results late in the year is in flight and should benefit the top line, margin, adjusted EBITDA, and cash flow. As I walk through the quarter results, I will speak to them excluding the impact of the large commercial payer that rolled off in Q1, so that everyone has a true like-to-like comparison. Our reported results, of course, include the impact of this payer in the prior year's Q2 and his absence in Q2 and H1 of 2026.

Jon Leon: In Q2 of 2026, we faced headwinds in top-line growth that was below our expectations and a collection rate waterfall model impact on income that is improving at a slower rate than we had expected. However, during the quarter and since the end of the quarter, much of the activity that we believe will positively impact our results late in the year is in flight and should benefit the top line, margin, adjusted EBITDA, and cash flow. As I walk through the quarter results, I will speak to them excluding the impact of the large commercial payer that rolled off in Q1, so that everyone has a true like-to-like comparison. Our reported results, of course, include the impact of this payer in the prior year's Q2 and his absence in Q2 and H1 of 2026.

Speaker #2: However, during the quarter and since the end of the quarter, much of the activity that we believe will positively impact our results later in the year is in flight and should benefit the top line, margin, adjusted EBITDA, and cash flow.

Speaker #2: As I walk through the quarterly results, I will speak to them excluding the impact of the large commercial payer that rolled off in Q1, so that everyone has a true, like-to-like comparison.

Speaker #2: Our reported results, of course, include the impact of this payer in the prior year's second quarter, and its absence in the second quarter and first six months of 2026.

Speaker #2: With that backdrop, working through detail for the quarter beginning on slide seven, you can see that revenue in the second quarter, excluding the aforementioned impact of the commercial payer, grew at 2%.

Jon A. Leon: With that backdrop, working through details of the quarter beginning on slide seven, you can see that revenue in Q2, excluding the aforementioned impact of the commercial payer, grew at 2%. The improvement in growth rate from recent quarters was driven by the large and very important sleep category. On a like-to-like basis, we saw good mid-single digit growth in sleep of about 5.5%, including a marked improvement in sleep equipment and continued strong growth in sleep supplies. Diabetes grew 4%, which was a 500 basis point improvement in the year-over-year growth rate compared to Q1. While like recent quarters, in Q2, we saw very strong year-over-year growth in insulin pumps, partially offset by weakness in CGM. Also, similar recent quarters, the respiratory and wound categories are yet to recover and were down year-over-year.

Jon Leon: With that backdrop, working through details of the quarter beginning on slide seven, you can see that revenue in Q2, excluding the aforementioned impact of the commercial payer, grew at 2%. The improvement in growth rate from recent quarters was driven by the large and very important sleep category. On a like-to-like basis, we saw good mid-single digit growth in sleep of about 5.5%, including a marked improvement in sleep equipment and continued strong growth in sleep supplies. Diabetes grew 4%, which was a 500 basis point improvement in the year-over-year growth rate compared to Q1. While like recent quarters, in Q2, we saw very strong year-over-year growth in insulin pumps, partially offset by weakness in CGM. Also, similar recent quarters, the respiratory and wound categories are yet to recover and were down year-over-year.

Speaker #2: The improvement in growth rate from recent quarters was driven by the large and very important sleep category. On a leg-to-leg basis, we saw good mid-single-digit growth in sleep of about 5.5%, including a marked improvement in sleep equipment and continued strong growth in sleep supplies.

Speaker #2: Diabetes grew 4%, which was a 500 basis point improvement in the year-over-year growth rate compared to Q1. In recent quarters, in Q2, we saw very strong year-over-year growth in insulin pumps, partially offset by weakness in CGM.

Speaker #2: Also, similar to recent quarters, the respiratory and wound categories are yet to recover and were down year-over-year. On the positive side, osteoneurology, which had been growing nicely for some time, once again posted high single-digit, year-over-year growth rates.

Jon A. Leon: On the positive side, ostomy and urology, which had been growing nicely for some time, once again posted high single digit year-over-year growth rates. These revenue trends are expected to continue through Q3 before the impact of our improvement efforts begin to take hold. We are laser focused on improving the underperforming categories, especially the higher margin sleep and respiratory categories, and are encouraged by improving sleep growth rates and believe there's still plenty of upside. Looking at slide eight, Q2 adjusted EBITDA was just over $60 million, and there was a small marginal rate improvement versus Q1. Adjusted EBITDA less patient service equipment or PSE CapEx was $16.3 million and down slightly from Q1, as PSE CapEx was higher, due largely to an improving outlook for sleep starts in the coming months.

Jon Leon: On the positive side, ostomy and urology, which had been growing nicely for some time, once again posted high single digit year-over-year growth rates. These revenue trends are expected to continue through Q3 before the impact of our improvement efforts begin to take hold. We are laser focused on improving the underperforming categories, especially the higher margin sleep and respiratory categories, and are encouraged by improving sleep growth rates and believe there's still plenty of upside. Looking at slide eight, Q2 adjusted EBITDA was just over $60 million, and there was a small marginal rate improvement versus Q1. Adjusted EBITDA less patient service equipment or PSE CapEx was $16.3 million and down slightly from Q1, as PSE CapEx was higher, due largely to an improving outlook for sleep starts in the coming months.

Speaker #2: These revenue trends aren't expected to continue through the third quarter, before the impact of our improvement efforts begins to take hold. We are laser focused on improving the underperforming categories, especially the higher margin sleep and respiratory categories, and are encouraged by improving sleep growth rates and believe there's still plenty of upside.

Speaker #2: Looking at slide eight, second quarter adjusted EBITDA was just over 60 million, and there was a small margin rate improvement versus the first quarter.

Speaker #2: Adjusted EBITDA less patient service equipment, or PSE, capex was $16.3 million and down slightly from the first quarter, as PSE capex was higher due largely to an improving outlook for sleep starts in the coming months.

Speaker #2: However, the lower-than-expected growth rate and expenses as a percentage of revenue—which continue to run above historic rates, some of which is category mix related—were a drag on adjusted EBITDA and are a focal point for the second half of the year in 2027.

Jon A. Leon: However, the lower than expected growth rate and expenses as a percentage of revenue, which continued to run above historic rates, some of which is category mix related, were a drag on adjusted EBITDA and are our focal point for H2 of the year and 2027. The impact of our collection rate waterfall once again hampered revenue and earnings. The overall adverse impact in Q2 of the change on collections was approximately $10 million and was $20 million for H1 into 30 June. It is important for everyone to understand that the income statement impact of the collections waterfall is derived from a rolling look-back analysis and not always reflective of current cash collection activity. As a reminder, the collection waterfall is a revenue cycle tool which creates adjustments to gross revenue, which fall straight through to the bottom line.

Jon Leon: However, the lower than expected growth rate and expenses as a percentage of revenue, which continued to run above historic rates, some of which is category mix related, were a drag on adjusted EBITDA and are our focal point for H2 of the year and 2027. The impact of our collection rate waterfall once again hampered revenue and earnings. The overall adverse impact in Q2 of the change on collections was approximately $10 million and was $20 million for H1 into 30 June. It is important for everyone to understand that the income statement impact of the collections waterfall is derived from a rolling look-back analysis and not always reflective of current cash collection activity. As a reminder, the collection waterfall is a revenue cycle tool which creates adjustments to gross revenue, which fall straight through to the bottom line.

Speaker #2: The impact of our collection rate waterfall once again hampered revenue and earnings. The overall adverse impact in Q2 of the change on collections was approximately $10 million, and was $20 million for the first six months ended June 30th.

Speaker #2: It is important for everyone to understand that the income statement impact of the collections waterfall is derived from a rolling lookback analysis, and is not always reflective of current cash collection activity.

Speaker #2: And as a reminder, the collection waterfall is a revenue cycle tool which creates adjustments to gross revenue, and those adjustments fall straight through to the bottom line.

Speaker #2: And during the second quarter and carrying into the third quarter, the collection rate income statement impacting and cash receipts have been affected by recent inefficiencies beyond normal audit activity among certain key commercial insurers.

Jon A. Leon: During Q2 and carrying into Q3, the collection rate income statement impacting and cash receipts have been affected by recent inefficiencies beyond normal audit activity amongst certain key commercial insurers. Additionally, higher cost of net revenue and delays in cost reduction efforts have limited EBITDA expansion in Q1 and Q2. As I had mentioned, actions are planned and underway to address both cost of net revenue and SG&A. From a working capital perspective, we saw the change in accounts receivable worsen in Q2 and was largely driven by the spate of inefficient audit issues with certain insurers that I just mentioned. While payer audit issues are not uncommon for us and the industry, what we are temporarily dealing with is well outside the norm.

Jon Leon: During Q2 and carrying into Q3, the collection rate income statement impacting and cash receipts have been affected by recent inefficiencies beyond normal audit activity amongst certain key commercial insurers. Additionally, higher cost of net revenue and delays in cost reduction efforts have limited EBITDA expansion in Q1 and Q2. As I had mentioned, actions are planned and underway to address both cost of net revenue and SG&A. From a working capital perspective, we saw the change in accounts receivable worsen in Q2 and was largely driven by the spate of inefficient audit issues with certain insurers that I just mentioned. While payer audit issues are not uncommon for us and the industry, what we are temporarily dealing with is well outside the norm.

Speaker #2: Additionally, higher cost of net revenue and delays in cost reduction efforts have limited EBITDA expansion in the first and second quarters. As I had mentioned, actions were planned and underway to address both cost of net revenue and SG&A.

Speaker #2: From a working capital perspective, we saw the change in accounts receivable worsen in the second quarter, and this was largely driven by the spate of inefficient audit issues with certain insurers that I just mentioned.

Speaker #2: While payer audit issues are not uncommon for us and the industry, what we are temporarily dealing with is well outside the norm. Efforts are constructively trending toward resolution in the third quarter, and we believe realized cash flow will improve upon conclusion.

Jon A. Leon: Efforts are constructively trending toward resolution in Q3, and we believe realized cash flow will improve upon conclusion. Looking back at slide six of the quarterly supplemental slides, which details free cash flow for Q2 and H1 into 30 June. It is worth noting that cash interest paid in Q2 includes $12 million for the payment of interest that had been accrued for the exchanged 2029 and 2030 unsecured notes, which had to be cash settled with the exchange of those notes. Also looking ahead, we will not experience the cash impact of higher interest rates from the balance sheet optimization transaction until December, when we make the first interest payment on the new first lien and second lien notes. Turning to the balance sheet.

Jon Leon: Efforts are constructively trending toward resolution in Q3, and we believe realized cash flow will improve upon conclusion. Looking back at slide six of the quarterly supplemental slides, which details free cash flow for Q2 and H1 into 30 June. It is worth noting that cash interest paid in Q2 includes $12 million for the payment of interest that had been accrued for the exchanged 2029 and 2030 unsecured notes, which had to be cash settled with the exchange of those notes. Also looking ahead, we will not experience the cash impact of higher interest rates from the balance sheet optimization transaction until December, when we make the first interest payment on the new first lien and second lien notes. Turning to the balance sheet.

Speaker #2: Looking back at slide six of the quarterly supplemental slides, which details free cash flow for the second quarter and six months ended June 30th, it is worth noting that cash interest paid in the second quarter includes $12 million for the payment of interest that had been accrued for the exchange 2029 and 2030 unsecured notes, which had to be cash settled with the exchange of those notes.

Speaker #2: Also, looking ahead, we will not experience a cash impact from higher interest rates related to the balance sheet optimization transaction until December, when we make the first interest payments on the new first lien and second lien notes.

Speaker #2: Turning to the balance sheet, with the successful completion of our balance sheet optimization transaction, total debt of $1.72 billion was down by almost $400 million since the end of March, and net debt was more than $55 million lower over that period.

Jon A. Leon: With the successful completion of our balance sheet optimization transaction, total debt of $1.72 billion was down by almost $400 million since the end of March, net debt was more than $55 million lower over that period. Recall that we have doubled the weighted average life of our debt structure to nearly 5 and a half years and have no maturities until 2029. The recurring revenue nature of the business, backstopped by committed revolving credit facilities, will continue to ensure plenty of liquidity. As a reminder of the successful reset of our capital structure, please see pages nine and 10 of our supplemental slides.

Jon Leon: With the successful completion of our balance sheet optimization transaction, total debt of $1.72 billion was down by almost $400 million since the end of March, net debt was more than $55 million lower over that period. Recall that we have doubled the weighted average life of our debt structure to nearly 5 and a half years and have no maturities until 2029. The recurring revenue nature of the business, backstopped by committed revolving credit facilities, will continue to ensure plenty of liquidity. As a reminder of the successful reset of our capital structure, please see pages nine and 10 of our supplemental slides.

Speaker #2: And recall that we have doubled the weighted average life of our debt structure to 5.5 years and have no maturities until 2029. The recurring revenue nature of the business, backstopped by committed revolving credit facilities, will continue to ensure plenty of liquidity.

Speaker #2: As a reminder of the successful reset of our capital structure, please see pages 9 and 10 of our supplemental slides. Free cash flow, fully levered as defined on slide 6, is now expected to be break-even to slightly positive for the full year 2026 due to the change in expected annual adjusted EBITDA and the higher cash interest I just described.

Jon A. Leon: Free cash flow, fully levered, as defined on slide six, is now expected to be breakeven to slightly positive for the full year 2026 due to the change in expected annual adjusted EBITDA and the higher cash interest I just described. While cash flow will not be what we expected in 2026, our confidence in the cash generation strength of the business and a consistent ability to generate around $100 million annually free cash flow in a less muddied year remains unchanged. Additionally, at the end of July, we closed on the sale of a small non-core asset and expect another small non-core asset sale to close in late Q3 or early Q4 that will provide incremental cash flow.

Jon Leon: Free cash flow, fully levered, as defined on slide six, is now expected to be breakeven to slightly positive for the full year 2026 due to the change in expected annual adjusted EBITDA and the higher cash interest I just described. While cash flow will not be what we expected in 2026, our confidence in the cash generation strength of the business and a consistent ability to generate around $100 million annually free cash flow in a less muddied year remains unchanged. Additionally, at the end of July, we closed on the sale of a small non-core asset and expect another small non-core asset sale to close in late Q3 or early Q4 that will provide incremental cash flow.

Speaker #2: While cash flow will not be what we expected in 2026, our confidence in the cash generation strength of the business, and our consistent ability to generate around $100 million annually in free cash flow in a less muddied year, remains unchanged.

Speaker #2: Additionally, at the end of July, we closed on the sale of a small non-core asset and expect another small non-core asset sale to close in late Q3 or early Q4, which will provide incremental cash flow.

Speaker #2: As we think about the remainder of 2026, we have to recognize the second quarter underperformance, as well as the now later timing of the benefits and revenue growth, productivity gain projects, and cost savings actions.

Jon A. Leon: As we think about the remainder of 2026, we have to recognize the Q2 underperformance, as well as the now later timing of the benefits from revenue growth, productivity gain projects, and cost savings actions. Sitting here over 1 month into the Q3, we're seeing some positive signs, particularly around expense reduction and the collections waterfall income statement impact. It's not enough in the remaining five months to catch up with previous guidance. As a result, as shown on slide 11, we have revised the 2026 full-year outlook for revenue to be between $2.45 to 2.55 billion, a full-year adjusted EBITDA to be between $300 to 320 million. Unsurprisingly, we expect the Q4 to be much stronger than the Q3, which will provide a kickstart to 2027.

Jon Leon: As we think about the remainder of 2026, we have to recognize the Q2 underperformance, as well as the now later timing of the benefits from revenue growth, productivity gain projects, and cost savings actions. Sitting here over 1 month into the Q3, we're seeing some positive signs, particularly around expense reduction and the collections waterfall income statement impact. It's not enough in the remaining five months to catch up with previous guidance. As a result, as shown on slide 11, we have revised the 2026 full-year outlook for revenue to be between $2.45 to 2.55 billion, a full-year adjusted EBITDA to be between $300 to 320 million. Unsurprisingly, we expect the Q4 to be much stronger than the Q3, which will provide a kickstart to 2027.

Speaker #2: Sitting here over one month into the third quarter, we are seeing some positive signs, particularly around expense reduction and the collections waterfall income statement impact.

Speaker #2: But it's not enough, in the remaining five months, to catch up with previous guidance. As a result, and as shown on Slide 11, we have revised the 2026 four-year outlook for revenue to be between $2.45 billion and $2.55 billion, and four-year adjusted EBITDA to be between $300 million and $320 million.

Speaker #2: Unsurprisingly, we expect the fourth quarter to be much stronger than the third quarter, which will provide a kickstart to 2027. In the coming weeks, we expect to be launching actions that will better position the company's balance sheet and protect key assets.

Jon A. Leon: In the coming weeks, we expect to be launching actions that will better position the company's balance sheet and protect key assets. First, we expect to activate a small at-the-market equity program. We're still finalizing the details of the program, but we expect to have the ATM effective in the near term. We intend to use the proceeds from these sales to reduce outstanding indebtedness, which will allow for a deliberate, continual de-leveraging of the balance sheet through the occasional issuance of equity into the market at prevailing prices. Many companies in similar positions do, we want to help ensure protection of that value. The quantum of net operating loss carryforwards alone going into 2027 will exceed $200 million. This has meaningful value, especially at the currently depressed market capitalization.

Jon Leon: In the coming weeks, we expect to be launching actions that will better position the company's balance sheet and protect key assets. First, we expect to activate a small at-the-market equity program. We're still finalizing the details of the program, but we expect to have the ATM effective in the near term. We intend to use the proceeds from these sales to reduce outstanding indebtedness, which will allow for a deliberate, continual de-leveraging of the balance sheet through the occasional issuance of equity into the market at prevailing prices. Many companies in similar positions do, we want to help ensure protection of that value. The quantum of net operating loss carryforwards alone going into 2027 will exceed $200 million. This has meaningful value, especially at the currently depressed market capitalization.

Speaker #2: First, we expect to activate a small at-the-market equity program. We are still finalizing the details of the program, but we expect to have the ATM effective in the near term.

Speaker #2: We intend to use the proceeds from these sales to reduce outstanding indebtedness, which will allow for a deliberate, continual deleveraging of the balance sheet through the occasional issuance of equity into the market after evaluating prices.

Speaker #2: Also, the business has significant tax attributes that are often forgotten about. The quantum of net operating loss carried forward alone, going into 2027, will exceed $200 million.

Speaker #2: This has meaningful value, especially at the currently depressed market capitalization. As many companies in similar positions do, we want to help ensure protection of that value.

Speaker #2: There are counterintuitive and confusing rules around deemed ownership changes caused by trading activity that could, often inadvertently, jeopardize those tax attributes. So, in order to help avoid a very costly footfall by one or more shareholders, we will be putting a net operating loss, or NOL, rights plan in place.

Jon A. Leon: There are counterintuitive and confusing rules around deemed ownership changes caused by trading activity that could jeopardize, often inadvertently, those tax attributes. In order to help avoid a very costly footfall by one or more shareholders, we will be putting a net operating loss, or NOL, rights plan in place. Not only will this help protect shareholders from an inadvertent and adverse impact on the valuable NOLs, these type of plans do not need to limit planned or desired shareholder activity, since certain shareholder activity can be exempted from the NOL rights plan, and the plan is limited in duration, and it can be easily and quickly canceled if and when desired. Following the successful balance sheet optimization transaction, the NOL rights plan and anticipated ATM program are additional steps to further improve and preserve the financial strength of the company.

Jon Leon: There are counterintuitive and confusing rules around deemed ownership changes caused by trading activity that could jeopardize, often inadvertently, those tax attributes. In order to help avoid a very costly footfall by one or more shareholders, we will be putting a net operating loss, or NOL, rights plan in place. Not only will this help protect shareholders from an inadvertent and adverse impact on the valuable NOLs, these type of plans do not need to limit planned or desired shareholder activity, since certain shareholder activity can be exempted from the NOL rights plan, and the plan is limited in duration, and it can be easily and quickly canceled if and when desired. Following the successful balance sheet optimization transaction, the NOL rights plan and anticipated ATM program are additional steps to further improve and preserve the financial strength of the company.

Speaker #2: Not only will this help protect shareholders from an inadvertent and adverse impact on the valuable NOLs, these types of plans do not need to limit planned or desired shareholder activity, since certain shareholder activity can be exempted from the NOL rights plan. The plan is also limited in duration and can be easily and quickly canceled if and when desired.

Speaker #2: Following these successful balance sheet optimization transactions, the NOL rights plan and anticipated ATM program are additional steps to further improve and preserve the financial strength of the company.

Speaker #2: Finally, with the earlier announcement around Edge's intention to retire in the coming months, this could be Edge's last earnings conference call. In the event it is, I want to make sure to take the opportunity, on behalf of all 6,000 Essential teammates, to thank Edge for his guidance and leadership over the last several years.

Jon A. Leon: Finally, with the earlier announcement around Ed's intention to retire in the coming months, this could be Ed's last earnings conference call. In the event it is, I want to make sure to take the opportunity, on behalf of all 6,000 Accendra teammates, to thank Ed for his guidance and leadership over the last several years. The company looks very different than when Ed arrived and walked into a bit of a storm. It's been a very active eight years, and Ed has been the perfect person to guide us through. Personally, I want to thank Ed for his mentoring, partnership, and always reminding me, through his example, that no matter how hectic things are, to never take yourself too seriously and to stop and laugh. Thanks, Ed. With that, I'll turn the call back to the operator for Q&A. Operator?

Jon Leon: Finally, with the earlier announcement around Ed's intention to retire in the coming months, this could be Ed's last earnings conference call. In the event it is, I want to make sure to take the opportunity, on behalf of all 6,000 Accendra teammates, to thank Ed for his guidance and leadership over the last several years. The company looks very different than when Ed arrived and walked into a bit of a storm. It's been a very active eight years, and Ed has been the perfect person to guide us through. Personally, I want to thank Ed for his mentoring, partnership, and always reminding me, through his example, that no matter how hectic things are, to never take yourself too seriously and to stop and laugh. Thanks, Ed. With that, I'll turn the call back to the operator for Q&A. Operator?

Speaker #2: The company looks very different than when Ed arrived and walked into a bit of a storm, and he has spent a very active eight years. Ed has been the perfect person to guide us through.

Speaker #2: Personally, I want to thank Ed for his mentoring, partnership, and for always reminding me through his example that, no matter how hectic things are, you should never take yourself too seriously—and to stop and laugh.

Speaker #2: Thanks, Ed. With that, I'll turn the call back to the operator for Q&A. Operator?

Speaker #1: Thank you. We will now begin the question-and-answer session. If you would like to ask a question, please press star one on your telephone keypad to raise your hand and join the queue.

Operator: Thank you. We will now begin the question-and-answer session. If you would like to ask a question, please press star one on your telephone keypad to raise your hand and join the queue. If you would like to withdraw your question, simply press star one again. Your first question comes from the line of Kevin Caliendo from UBS. Your line is open.

Speaker #1: If you would like to withdraw your question, simply press star one again. Your first question comes from the line of Kevin Caliendo from UBS.

Speaker #1: Your line is open.

Speaker #3: Guys, thanks for taking my question. Ed, congratulations on the retirement. I hope it all works out well for you and the company and the like, but congrats.

Kevin Caliendo: Guys, thanks for taking my question. Ed, congratulations on the retirement. I hope it all works out well for you and the company and the like, but congrats.

Speaker #4: Thanks, Kevin.

Edward A. Pesicka: Thanks, Kevin.

Ed Pesicka: Thanks, Kevin.

Speaker #3: It has certainly been. There's a lot to digest here, obviously. The payer situation—I don't quite understand how that evolves over time, but maybe you can talk a little bit in specifics around what happened there.

Kevin Caliendo: There's a lot to digest here, obviously. The payer situation, I don't quite understand how that evolves over time, maybe if you can talk a little bit in specifics around what happened there. Two, I'm looking at the numbers and looking at what is implied in H2, and obviously, Q4 is a bigger ramp. Is there anything else affecting what's implied for H2 of the year? One of your competitors talked about their contract being ripped up and it having a negative impact with a price increase on supply. Is there anything like that impacting H2 of the year? I guess lastly, should we take what's implied for Q4 as any sort of run rate? Is that a more normalized thing? I'm not asking for 2027 guidance.

Speaker #3: And then, two, have there been any other—I'm looking at the numbers and looking at what's implied in the second half, and obviously, the fourth quarter is a bigger ramp.

Speaker #3: Is there anything else affecting what's implied for the second half of the year? One of your competitors talked about their contract being ripped up and having a negative impact with the price increase on supply.

Speaker #3: Is there anything like that impacting the second half of the year? And then, I guess lastly, should we take what's implied for the fourth quarter as any sort of run rate?

Speaker #3: Is that a more normalized thing? I'm not asking for 27 guidance, obviously there's always seasonality in your business, but whatever puts and takes or one-timers are in there, just trying to think about what is the proper way to think because there's so many moving parts here.

Kevin Caliendo: Obviously, there's always seasonality in your business. Whatever puts and takes or one-timers are in there, just trying to think about what is the proper way to think, because there's so many moving parts here. What's the proper way to think about the run rate going forward?

Speaker #3: What's the proper way to think about the run rate going forward? Thanks, guys.

Jon A. Leon: Sure.

Jon Leon: Sure.

Kevin Caliendo: Thanks, guys.

Speaker #4: All right. Well, thanks, Kevin. I'll start—I'll take this. Really, I think there are three things you're asking us to help you digest. One is on the payer—that being the collection area. The second is supplier impacts, and then third, is Q4 kind of representative of what we would think, going forward. Let me start with the suppliers, and then I'll hand it over to John and to Perry to add some other commentary on this as well as the other two topics.

Jon A. Leon: All right. Thanks, Kevin. I'll start. I'll take this. Really, I think there's three things you're asking us to help you digest. One is on the payer, that being the collection area. The second being supplier impacts. Then third is Q4 kind of representative of what we would think to go forward would be. Let me start with the suppliers, then I'll hand it over to John and to Perry to add some other commentary on this as well as the other two topics. When I think about our suppliers, we really do have good relationships with our suppliers.

Ed Pesicka: All right. Thanks, Kevin. I'll start. I'll take this. Really, I think there's three things you're asking us to help you digest. One is on the payer, that being the collection area. The second being supplier impacts. Then third is Q4 kind of representative of what we would think to go forward would be. Let me start with the suppliers, then I'll hand it over to John and to Perry to add some other commentary on this as well as the other two topics. When I think about our suppliers, we really do have good relationships with our suppliers.

Speaker #4: So, what I think about our suppliers: we really do have good relationships with our suppliers. We have those relationships; we haven’t had a supplier come to us and say, "Hey, we’re tearing up the agreement."

Edward A. Pesicka: We have those relationships. We haven't had a supplier come to us and say, Hey, we're tearing up the agreement. We're going to move on and go on a different path. I think what we do really well is we find ways to work together with our suppliers. Ultimately, they're looking to grow their share. Those suppliers are looking to find partners that can help them do that. I think as a company, you have to balance that, especially in categories where there's a lot of suppliers, you have to balance that with what's best for the patient, as well as finding ways that we can win together. That may be an overused phrase, but finding ways that we can help them grow their share.

Ed Pesicka: We have those relationships. We haven't had a supplier come to us and say, Hey, we're tearing up the agreement. We're going to move on and go on a different path. I think what we do really well is we find ways to work together with our suppliers. Ultimately, they're looking to grow their share. Those suppliers are looking to find partners that can help them do that. I think as a company, you have to balance that, especially in categories where there's a lot of suppliers, you have to balance that with what's best for the patient, as well as finding ways that we can win together. That may be an overused phrase, but finding ways that we can help them grow their share.

Speaker #4: We're going to move on, going a different path. I think what we do really well is we find ways to work together with our suppliers. Ultimately, they're looking to grow their share.

Speaker #4: Those suppliers are looking to find partners that can help them do that. I think, as a company, you have to balance that, because you have, especially in categories where there's a lot of suppliers, you have to balance that with what's best for the patient, as well as finding ways that we can win together. That may be an overused phrase, but finding ways that we can help them grow their share.

Speaker #4: In the same sense, make sure we're managing our supplier portfolio so that it can help us offset some of the costs we have, as well as the normal pressures you have from reimbursement.

Edward A. Pesicka: In the same sense, make sure we're managing our supplier portfolio, so that way it can help us offset some of the costs we have, as well as the normal pressures you have from reimbursement. I think competition, when I think about suppliers, and I think about it across categories, some categories are deep with suppliers, some are much more narrow. Overall, my perspective is competition within the categories is actually good for the business. When I say the business, it's also good for the industry. Where we're sitting here today is, we don't see or we don't have any of those suppliers that have come to us and torn up an agreement.

Ed Pesicka: In the same sense, make sure we're managing our supplier portfolio, so that way it can help us offset some of the costs we have, as well as the normal pressures you have from reimbursement. I think competition, when I think about suppliers, and I think about it across categories, some categories are deep with suppliers, some are much more narrow. Overall, my perspective is competition within the categories is actually good for the business. When I say the business, it's also good for the industry. Where we're sitting here today is, we don't see or we don't have any of those suppliers that have come to us and torn up an agreement.

Speaker #4: I think about competition—when I think about suppliers, and I think about it across categories. Some categories are deep with suppliers; some are much more narrow.

Speaker #4: Overall, my perspective is competition within the categories is actually good for the business. When I say 'the business,' it's also good for the industry.

Speaker #4: And where we’re sitting here today is, we don’t see—or we don’t have—any of those suppliers that have come to us and torn up an agreement.

Speaker #4: I think the other thing we do really well is, we know in most of our contracts—well, not most—we know when our contracts expire, and we make sure we have the right plan long enough in advance to work with those suppliers to get to a renewal state that works for both parties, or make different decisions if that's what it takes.

Edward A. Pesicka: I think the other thing we do really well is we know when most of our contracts, well not most, we know when our contracts expire, and making sure we have the right plan long enough in advance to work with those suppliers to get to a renewal state that works for both parties, or make different decisions if that's what it takes. That's where we are. I can't talk about where others are and how they manage it, but that's how we think about our supplier community. Let me maybe turn it over to John to cover a little bit on some of the collections and the impact on the waterfall, then we'll come back to the last one here, Q4, and is that a fair picture of what the run rate of 2027 would look like. John?

Ed Pesicka: I think the other thing we do really well is we know when most of our contracts, well not most, we know when our contracts expire, and making sure we have the right plan long enough in advance to work with those suppliers to get to a renewal state that works for both parties, or make different decisions if that's what it takes. That's where we are. I can't talk about where others are and how they manage it, but that's how we think about our supplier community. Let me maybe turn it over to John to cover a little bit on some of the collections and the impact on the waterfall, then we'll come back to the last one here, Q4, and is that a fair picture of what the run rate of 2027 would look like. John?

Speaker #4: So that's where we are. I can't talk about where others are and how they manage it, but that's how we think about our supplier community.

Speaker #4: Let me maybe turn it over to John to cover a little bit on some of the collections and the impact on the waterfall, and then we'll come back to the last one here, the fourth quarter. Is that a fair picture of what the run rate, or '27, would look like?

Speaker #4: So, John?

Speaker #5: Yeah, thanks. Hey, good morning, Kevin. So the payer audits, whether commercial or government, are constant in our business, so that's nothing unusual there. But what was unusual is that a couple of months ago, we started seeing not the number of audits, but the number of items audited actually begin to increase at an exponential rate.

Jon A. Leon: Yeah, thanks. Hey, good morning, Kevin. The payer audits, whether commercial or government, are constant in our business. That's nothing unusual there. What was unusual is a couple of months ago, we started seeing the actual, not number of audits, but number of items audited actually begin to increase at an exponential rate. That had a twofold knock on us. One, it was actually we weren't getting paid as we were under audit for, and had been under audit for a lot of these issues. Secondly, the volume that we were seeing was causing us to take resources, humans, off other projects, like our automation work that we're working on to improve our collections profile and address these audits. It's a very manual process. Jane Doe says X, Jane Doe didn't get delivery, Jane Doe ordered something they didn't want.

Jon Leon: Yeah, thanks. Hey, good morning, Kevin. The payer audits, whether commercial or government, are constant in our business. That's nothing unusual there. What was unusual is a couple of months ago, we started seeing the actual, not number of audits, but number of items audited actually begin to increase at an exponential rate. That had a twofold knock on us. One, it was actually we weren't getting paid as we were under audit for, and had been under audit for a lot of these issues. Secondly, the volume that we were seeing was causing us to take resources, humans, off other projects, like our automation work that we're working on to improve our collections profile and address these audits. It's a very manual process. Jane Doe says X, Jane Doe didn't get delivery, Jane Doe ordered something they didn't want.

Speaker #5: And that had a twofold knock-on effect for us. One, we actually weren't getting paid, as we were under audit for, and had been under audit for, a lot of these issues.

Speaker #5: And secondly, the volume that we were seeing was causing us to take resources—humans—off other projects, like our automation work that we're doing to improve our collections profile.

Speaker #5: And address these audits. So it's a very, very manual process. Jane Doe says X; Jane Doe didn't get delivery. Jane Doe ordered something they didn't want.

Speaker #5: We have to go back and actually find all the documentation and prove it to the commercial payer. So, as the volume has increased at an unprecedented level, we haven't been getting paid and we're spending more time and resources to actually solve these audits.

Jon A. Leon: We have to go back and actually find all the documentation and prove it to the commercial payer. As the volume has increased at an unprecedented level, we haven't been getting paid, and we're spending more time and resources to actually solve these audits. It had a knock-on effect both on our improvement efforts as well as our cash collections during the quarter, and it's running into the Q3. As I mentioned, and mentioned in his remarks as well, the good news is we are making significant progress the last couple of weeks with these payers.

Jon Leon: We have to go back and actually find all the documentation and prove it to the commercial payer. As the volume has increased at an unprecedented level, we haven't been getting paid, and we're spending more time and resources to actually solve these audits. It had a knock-on effect both on our improvement efforts as well as our cash collections during the quarter, and it's running into the Q3. As I mentioned, and mentioned in his remarks as well, the good news is we are making significant progress the last couple of weeks with these payers.

Speaker #5: So, it had a knock-on effect both on our improvement efforts as well as our cash collections during the quarter, and it's running into the third quarter.

Speaker #5: As I mentioned—and I mentioned his remarks as well—the good news is we are making significant progress over the last couple of weeks with these payers.

Speaker #5: We have a plan forward to resolve the issues, and we're pretty confident we'll be wrapped up in the third quarter. Which one brings more cash back into the company?

Jon A. Leon: We have a plan forward to resolve the issues, and we're pretty confident to be wrapped up in the Q3, which, one, bring more cash back into the company, and second, allow us to actually go back and focus on those automation issues, which have been going on for several months, but are critical to actually improving our collections overall. What happens from a P&L perspective, as these age out, they get into older aging buckets, AR buckets, they begin to go through that waterfall calculation that runs through the P&L in addition to collections. It's unprecedented, unusual, and we're pretty confident just a temporary blip here that we'll solve in the coming weeks.

Jon Leon: We have a plan forward to resolve the issues, and we're pretty confident to be wrapped up in the Q3, which, one, bring more cash back into the company, and second, allow us to actually go back and focus on those automation issues, which have been going on for several months, but are critical to actually improving our collections overall. What happens from a P&L perspective, as these age out, they get into older aging buckets, AR buckets, they begin to go through that waterfall calculation that runs through the P&L in addition to collections. It's unprecedented, unusual, and we're pretty confident just a temporary blip here that we'll solve in the coming weeks.

Speaker #5: And second, allow us to actually go back and focus on those automation issues which have been going on for several months, but are critical to actually improving our collections overall.

Speaker #5: So when what happens from a P&L perspective, as these age out and get into older aging buckets, AR buckets, they begin to go through that waterfall calculation and run through the P&L in addition to collections.

Speaker #5: So, it's unprecedented, unusual, and we're pretty confident it's just a temporary blip here that will resolve in the coming weeks.

Speaker #4: And then maybe I'll wrap it up on the last one here. That being Q4—yeah, Q4 is expected to be our best quarter, and Q4 will be the jump-off point, really, for 2027.

Edward A. Pesicka: Maybe I'll wrap it up on the last one here, that being the Q4. Yeah, Q4 is expected to be our best quarter, and Q4 will be the jump-off point really for 2027. Obviously, you're correct. There is seasonality in the business. Some of the things that give us comfort as we look forward on that is, I talked a little bit in my prepared remarks, we did see some nice revenue growth sequentially from Q1 to Q2. I talked about some new agreements. We got a new sole source agreement with a regional healthcare system. That'll go into place really in late 2026 and will carry into 2027. We just signed a nice size fee-for-service agreement with a payer. That, again, will go into effect later in the year where they will be narrowing the network too.

Ed Pesicka: Maybe I'll wrap it up on the last one here, that being the Q4. Yeah, Q4 is expected to be our best quarter, and Q4 will be the jump-off point really for 2027. Obviously, you're correct. There is seasonality in the business. Some of the things that give us comfort as we look forward on that is, I talked a little bit in my prepared remarks, we did see some nice revenue growth sequentially from Q1 to Q2. I talked about some new agreements. We got a new sole source agreement with a regional healthcare system. That'll go into place really in late 2026 and will carry into 2027. We just signed a nice size fee-for-service agreement with a payer. That, again, will go into effect later in the year where they will be narrowing the network too.

Speaker #4: Obviously, you're correct. There is seasonality in the business. Some of the things that give us comfort as we look forward on that is, I talked a little bit in my prepared remarks.

Speaker #4: We did see some nice revenue growth sequentially from Q1 to Q2. I talked about some new agreements. We got a new sole source agreement with a regional healthcare system.

Speaker #4: That will go into place really in late '26 and will carry into '27. We just signed a nice-sized fee-for-service agreement with a payer.

Speaker #4: That, again, will go into effect later in the year, where it’ll help that they will be narrowing the network too. So we see some really positive signs and benefits that’ll happen from a top-line standpoint in late ’26, early ’27.

Edward A. Pesicka: We see some really positive signs and benefits that'll happen from a top-line standpoint in late 2026, early 2027. The other aspect of that is really from a sales execution. We have made a few adjustments within our selling organization to reinvigorate the team, and we'll see that happen later in the year. I think the other thing that impacts us in late 2026 and into 2027 is we talked a little about some additional expansion of our Sleep Center of Excellence, as well as lastly around cost reductions. What John just talked about really on the payer and the collection aspect of it. That has a delayed impact. You get that fixed, and then on the waterfall, it'll help you in the future as you're looking in the rearview mirror.

Ed Pesicka: We see some really positive signs and benefits that'll happen from a top-line standpoint in late 2026, early 2027. The other aspect of that is really from a sales execution. We have made a few adjustments within our selling organization to reinvigorate the team, and we'll see that happen later in the year. I think the other thing that impacts us in late 2026 and into 2027 is we talked a little about some additional expansion of our Sleep Center of Excellence, as well as lastly around cost reductions. What John just talked about really on the payer and the collection aspect of it. That has a delayed impact. You get that fixed, and then on the waterfall, it'll help you in the future as you're looking in the rearview mirror.

Speaker #4: The other aspect of that is really from a sales execution. We have made a few adjustments within our selling organization to reinvigorate the team.

Speaker #4: And we'll see that happen later in the year. I think the other thing that impacts us in late ’26 and into ’27 is, we talked a little bit about some additional expansion of our Sleep Center of Excellence, as well as, lastly, around cost reductions.

Speaker #4: And then what John just talked about, really on the payer and the collection aspect of it, that has a delayed impact. You get that fixed, and then on the waterfall, it'll help you in the future as you start to look at—as you're looking in the rearview mirror.

Speaker #4: So those are the things that are really I'll call it really late in Q4 and '26 that should then translate into '27. Hopefully that takes care of those three questions or points you needed us to cover there.

Edward A. Pesicka: Those are the things that are really, I'll call it really late in Q4 and 2026, that should then translate into 2027. Hopefully, that takes care of those three questions or points you needed us to cover there.

Ed Pesicka: Those are the things that are really, I'll call it really late in Q4 and 2026, that should then translate into 2027. Hopefully, that takes care of those three questions or points you needed us to cover there.

Speaker #2: Yeah, thanks so much.

Kevin Caliendo: Yes. Thanks so much.

Speaker #1: Your next question comes from the line of Michael Cherney from Lyrinc Partners. Your line is open.

Operator: Your next question comes from the line of Michael Cherny from Leerink Partners. Your line is open.

Speaker #6: Good morning. Thanks for taking the question. I have two. I'll just throw them both out together. Maybe one, building on that 4Q dynamic, as you think about the moving pieces in the build, appreciate that you recognize the seasonality, but what do you think you have that's call it within your control versus your customers in the market waiting for you if you can kind of risk wait to make sure that we understand the bridge to 4Q even though you don't explicitly have quarterly guidance out there.

Michael Cherny: Good morning. Thanks for taking the question. I have two, I'll just throw them both out together. Maybe one, building on that 4Q dynamic, as you think about the moving pieces and the builds, I'm pretty sure that you recognize the seasonality. What do you think you have that's, call it, within your control versus your customers in the market waiting for you? If you can risk weight it to make sure that we understand the bridge to 4Q, even though you don't explicitly have quarterly guidance out there. The other question is just on the tax agreement. I heard you, Jon, on the dynamics behind it, but why now? The net operating loss has been in place for a long period of time. What was the board's rationale for doing this now? Thanks so much.

Speaker #6: And then the other question is just on the tax agreement, I heard you, John, on the dynamics behind it, but why now? The net operating loss has been in place for a long period of time.

Speaker #6: What was the board's rationale for doing this now? Thanks so much.

Speaker #4: Great. I'll take the first part of this and let John take the second part of it. So what are some of the levers we can pull now?

Edward A. Pesicka: Great. I'll take the first part of this and let Jon take the second part of it. What are some of the levers we can pull now? One, I talked a little bit about some of the cost reductions we have in store. Some of them we've already started to take action on in the first month of this quarter. I want to reiterate, we took out well north of $125 million of annualized cost as we rolled into this year. That happened in the first quarter as we completed that. We did take a pause because we wanted to stabilize the business, and now we've already started additional cost reductions. I think on the revenue growth standpoint, some of those factors, part of that is also just purely implementation speed. We have working with the customer to get those contracts.

Ed Pesicka: Great. I'll take the first part of this and let Jon take the second part of it. What are some of the levers we can pull now? One, I talked a little bit about some of the cost reductions we have in store. Some of them we've already started to take action on in the first month of this quarter. I want to reiterate, we took out well north of $125 million of annualized cost as we rolled into this year. That happened in the first quarter as we completed that. We did take a pause because we wanted to stabilize the business, and now we've already started additional cost reductions. I think on the revenue growth standpoint, some of those factors, part of that is also just purely implementation speed. We have working with the customer to get those contracts.

Speaker #4: First, I talked a little bit about some of the cost reductions we have in store. Some of them we've already started to take action on in the first month of this quarter.

Speaker #4: But I want to reiterate, we took out well north of $125 million of annualized cost as we rolled into this year. That happened in the first quarter as we completed that.

Speaker #4: But we did take a pause because we wanted to stabilize the business. And now, we've already started additional cost reductions. I think, on the revenue growth standpoint, some of those factors—part of that is also just purely implementation speed.

Speaker #4: We have working with the supplier or working with the customer to get those contracts once we get the contracts finalized to start the move to patients towards us.

Edward A. Pesicka: Once we get the contracts finalized, to start to move the patients towards us, that becomes sales execution aspect. Lastly, we're working with some logistics providers within the industry that can help us as we move some of the supply and logistics work to them, that can drive operational savings for us, as well as working capital savings. Again, that is just speed to get those implemented. I don't want to lose the fact that our commercial organization, from a business development standpoint, is continuing to look for the next thing and the next thing to fill the pipeline. Lastly, just pure commercial execution. Those are other things that don't need to wait until we get to 2027, when we start to see the impact of the new sole source agreements or the new fee-for-service agreement.

Ed Pesicka: Once we get the contracts finalized, to start to move the patients towards us, that becomes sales execution aspect. Lastly, we're working with some logistics providers within the industry that can help us as we move some of the supply and logistics work to them, that can drive operational savings for us, as well as working capital savings. Again, that is just speed to get those implemented. I don't want to lose the fact that our commercial organization, from a business development standpoint, is continuing to look for the next thing and the next thing to fill the pipeline. Lastly, just pure commercial execution. Those are other things that don't need to wait until we get to 2027, when we start to see the impact of the new sole source agreements or the new fee-for-service agreement.

Speaker #4: So, that becomes the sales execution aspect. And then, lastly, we're working with some logistics providers within the industry that can help us as we move some of the supply and logistics work to them. That can drive operational savings for us, as well as working capital savings.

Speaker #4: And again, that is just speed to get those implemented. So, and then I don't want to lose the fact that our commercial organization, from a business development standpoint, is continuing to look for the next thing and the next thing to fill the pipeline.

Speaker #4: And then lastly, just pure commercial execution—those are other things that don't need to wait until we get to 2027, when we start to see the impact of the new sole source agreements or the new fee-for-service agreements.

Speaker #4: Hopefully that helps. And then let me have turn it over to John to talk a little bit about the tax aspect.

Edward A. Pesicka: Hopefully that helps, and then let me turn it over to Jon to talk a little bit about the tax aspect.

Ed Pesicka: Hopefully that helps, and then let me turn it over to Jon to talk a little bit about the tax aspect.

Speaker #5: Yeah, Mike, there are two real drivers that really answer the question of "why now." One, as we were wrapping up the balance sheet optimization transaction, we asked ourselves—and outside advisors—what else should we be doing at the same time to just clear up the overall financial profile and strength of things?

Jon A. Leon: Yeah, Mike, there were two real drivers that really answer this question of why now? One, as we were wrapping up the balance sheet optimization transaction, we asked ourselves and outside advisors, what else should we be doing at the same time to just clear up the overall financial profile and strength of things. NOL rights plan, which I wasn't as familiar with, came to our attention. We were educated about it. It's a very convoluted structure, and the rules around it are really confusing. Additionally, in the last few months, we have seen some large shareholders come into the stock. As you know, 13-D, 13-Gs are very delayed. When we went back and did a very high-level Section 382 study, we saw that we have well over half of. Well, let me back up a second.

Jon Leon: Yeah, Mike, there were two real drivers that really answer this question of why now? One, as we were wrapping up the balance sheet optimization transaction, we asked ourselves and outside advisors, what else should we be doing at the same time to just clear up the overall financial profile and strength of things. NOL rights plan, which I wasn't as familiar with, came to our attention. We were educated about it. It's a very convoluted structure, and the rules around it are really confusing. Additionally, in the last few months, we have seen some large shareholders come into the stock. As you know, 13-D, 13-Gs are very delayed. When we went back and did a very high-level Section 382 study, we saw that we have well over half of. Well, let me back up a second.

Speaker #5: And NOL rights plan, which I wasn't as familiar with, came to our attention. And we want to and we were educated about it. It's a very.

Speaker #5: Convoluted structure and the rules around it are really confusing. Additionally, in the last few months, we have seen some large shareholders come into the stock.

Speaker #5: And as you know, 13S, 13Gs are very delayed. And when we went back and did a very high level kind of section 382 study, we saw that we have well over half of well, let me back up a second.

Speaker #5: Based on the rules of this transaction through section 382 rules, we saw that we were halfway to potentially having a problem. It should the shareholders continue to buy and we have large 5% shareholders come in and we don't know about it obviously till after the fact.

Jon A. Leon: Based on the rules of this transaction through Section 382 rules, we saw that we were halfway to potentially having a problem. Should the shareholders continue to buy, we have large 5% shareholders come in and we don't know about it, obviously, until after the fact. When we saw these couple things happen, and then we talked to outside tax counsel, they brought this to our attention. We brought it to the board as a fairly, not uncommon way to protect those NOLs and something we weren't aware of before. Obviously, public companies don't always go back and run Section 382 studies on a regular basis. It was just the right time to clean it up.

Jon Leon: Based on the rules of this transaction through Section 382 rules, we saw that we were halfway to potentially having a problem. Should the shareholders continue to buy, we have large 5% shareholders come in and we don't know about it, obviously, until after the fact. When we saw these couple things happen, and then we talked to outside tax counsel, they brought this to our attention. We brought it to the board as a fairly, not uncommon way to protect those NOLs and something we weren't aware of before. Obviously, public companies don't always go back and run Section 382 studies on a regular basis. It was just the right time to clean it up.

Speaker #5: So when we saw the next couple of things happen and then we talked to outside tax counsel, they brought this to our attention. We brought it to the board as a fairly not uncommon way to protect those NOLs and something we weren't aware of before and obviously not companies public companies don't always go back and check their section 382 studies on a regular basis.

Speaker #5: So it was just the right time to clean it up. It was brought to our attention and we looked back at trading history and saw that it was probably a prudent thing to do to protect shareholder interest in the value of those NOLs.

Jon A. Leon: It was brought to our attention, and we looked back at trading history and saw that it was probably a prudent thing to do to protect shareholder interest and the value of those NOLs.

Jon Leon: It was brought to our attention, and we looked back at trading history and saw that it was probably a prudent thing to do to protect shareholder interest and the value of those NOLs.

Speaker #6: Great. Thank you.

Michael Cherny: Great. Thank you.

Speaker #1: Your next question comes from a line of John Stanzel from JP Morgan. Your line is open.

Operator: Your next question comes from a line of John Stansel from J.P. Morgan. Your line is open.

Speaker #7: Great. Thanks. Can you just spend a little bit more time talking about what drove the need for a pause in some of the cost outs?

John Stansel: Great. Thanks. Can you just spend a little bit more time talking about what drove the need for a pause in some of the cost outs? We think about that, is it driven by the need for the increased audit support that was more manual or anything else just as we think about the resumption and kind of going full speed ahead into cost out since the back half of year 2027? Thanks.

Speaker #7: As we think about that, I don't want to conflate two separate things, but is it driven by the need for increased audit support that was more manual, or anything else, just as we think about the resumption and kind of going full speed ahead into cost-outs into the back of the year and into '27?

Speaker #7: Thanks.

Speaker #4: Sure. Yeah. I think to simplify it is, I made it in my prepared remarks, I did make a comment that we took out more than $125 million of annualized cost.

Edward A. Pesicka: Sure. I think to simplify it is, in my prepared remarks, I did make a comment that we took out more than $125 million of annualized cost. Part of that is due to the transition of the large commercial payer contract that we had. In addition to that, removal of stranded costs. There was just a massive amount taken out, as well as we were in the middle of divesting or in the middle of the transition service agreements with the sale of our P&HS segment. Those things combined just made us step back and say, Let's let everything settle in.

Ed Pesicka: Sure. I think to simplify it is, in my prepared remarks, I did make a comment that we took out more than $125 million of annualized cost. Part of that is due to the transition of the large commercial payer contract that we had. In addition to that, removal of stranded costs. There was just a massive amount taken out, as well as we were in the middle of divesting or in the middle of the transition service agreements with the sale of our P&HS segment. Those things combined just made us step back and say, Let's let everything settle in.

Speaker #4: And I think it was really related to the massive amount of cost that we took out of the business. Part of that was due to the transition of the large commercial payer contract that we had.

Speaker #4: In addition to that, removal of stranded costs. So there was just a massive amount taken out as well as we were in the middle of divesting or in the middle of the transition service agreements with the sale of our PNHS segment.

Speaker #4: Those things combined just made us step back and say, let's let everything settle in. Let's make sure we didn't break anything while we did that.

Edward A. Pesicka: Let's make sure we didn't break anything while we did that, then reset and start to move forward and do it again, or look at it again, where there's other ways we can attack the cost. It really didn't have to do with the collections issue. The collection issues really, as Jon described earlier, that was partially we were taking resources and putting resources in that, as well as transferring resources from their day job to work through some of these payer audits.

Ed Pesicka: Let's make sure we didn't break anything while we did that, then reset and start to move forward and do it again, or look at it again, where there's other ways we can attack the cost. It really didn't have to do with the collections issue. The collection issues really, as Jon described earlier, that was partially we were taking resources and putting resources in that, as well as transferring resources from their day job to work through some of these payer audits.

Speaker #4: And then reset and start to move forward and do it again, or look at it again where there are other ways we can attack the cost.

Speaker #4: It really didn't have to do with the collections issue. The collections issue, really, as John described earlier, that was partially because we were taking resources and putting resources into that, as well as transferring resources from their day job to work through some of these payer audits.

Speaker #7: Great. And then just quickly, if I could squeeze in a question—the non-core assets that you're selling, can you just talk about the assessment that you did, kind of how you came to the conclusion that there was a better home for them, and how we should think about that going forward on the portfolio side?

John Stansel: Great. Just quickly, if I could squeeze in a question. The non-core assets that you are selling, can you just talk about the assessment you did, how you came to the conclusion that there was a better home for them, and how we should think about that going forward on the portfolio side?

Speaker #5: Yeah, John, a couple of things. One, it was just a couple of these assets. One is a legacy—the one we have not—so we're working to close in this quarter or early next quarter.

Jon A. Leon: Yeah, John, a couple things. One, it was just a couple of these assets. One is a legacy that we're working to close in this quarter or early next quarter. It's a legacy business that has nothing to do with our current business at this point. We inherited it in the Byram acquisition back in 2018, and something that was not of interest to any party when we went through the P&HS divestiture. Pretty small there. The other one is basically not really in the same realm of what we do today. Very small, something we've never talked about, something we never disclosed. It was very small. We had an attractive opportunity to actually capitalize on that business. Business runs well, given it's pretty small.

Jon Leon: Yeah, John, a couple things. One, it was just a couple of these assets. One is a legacy that we're working to close in this quarter or early next quarter. It's a legacy business that has nothing to do with our current business at this point. We inherited it in the Byram acquisition back in 2018, and something that was not of interest to any party when we went through the P&HS divestiture. Pretty small there. The other one is basically not really in the same realm of what we do today. Very small, something we've never talked about, something we never disclosed. It was very small. We had an attractive opportunity to actually capitalize on that business. Business runs well, given it's pretty small.

Speaker #5: It is a legacy business that has nothing to do with our current business at this point. We inherited it in the Howard acquisition back in 2018.

Speaker #5: And something that was not of interest to any party when we went through the PNHS divestiture, so pretty small there. The other one is basically not really in the same realm of what we do today.

Speaker #5: Very small. We've never talked about some; we never disclosed. It was very, very small, and we had an attractive opportunity to actually capitalize on that business.

Speaker #5: Business has run well, given it's pretty small. But we actually saw an opportunity for a buyer to come in and pay us a nice, fair price for it.

Jon A. Leon: We actually saw an opportunity for a buyer to come in, pay us a nice fair price for it, and at a time when the cash flow is important to us.

Jon Leon: We actually saw an opportunity for a buyer to come in, pay us a nice fair price for it, and at a time when the cash flow is important to us.

Speaker #5: And at a time when the cash flow is foreign to us.

Speaker #1: Your next question comes from a line of Daniel Grosslight from Citi. Your line is open.

Operator: Your next question comes from the line of Daniel Grosslight from Citi. Your line is open.

Speaker #6: Hi, thanks for taking the question. I want to focus a bit more on free cash flow. Your guidance implies getting you back up to break-even—around $27 million of free cash flow in the second half of the year.

Daniel Grosslight: Hi, thanks for taking the question. I want to focus a bit more on free cash flow. Your guidance implies to get you back up to breakeven around $27 million of free cash flow in the H2 of the year. Can you just walk us through the pacing of that free cash flow improvement in Q3 and Q4? Your cash balance is now down to around $8 million. I'm wondering if you are anticipating drawing down on the revolver. You obviously are putting into place the ATM, but that's going to be quite dilutive at these share prices. How are you just thinking about your liquidity in the near term?

Speaker #6: Can you just walk us through the pacing of that free cash flow improvement in Q3 and Q4? And your cash flow is—or your cash balance is—now down to around $8 million.

Speaker #6: I'm wondering if you are anticipating drawing down on the revolver. You obviously are putting into place the ATM, but that's going to be quite dilutive at these share prices.

Speaker #6: So, how are you thinking about your liquidity in the near term?

Speaker #5: Yeah, Daniels, John, I'll start with that. So obviously the free cash flow is going to be really the biggest driver is going to be the EBITDA and as Ed alluded to, that's going to be more that's going to a lot more of that's going to come in Q4 than Q3.

Jon A. Leon: Yeah, Daniel, it's Jon. I'll start with that. Obviously, the free cash flow is going to be really the biggest driver is going to be the EBITDA, and as Edward alluded to, a lot more of that's going to come in Q4 than Q3. To your point, we don't need a lot of free cash flow to get back to that breakeven or slightly positive. It's going to be EBITDA-driven. That's because a lot of that is going to come in Q4 as well. On the other aspects of it, well, first of all, on the ATM, I would just point out ATM programs, this is a small program. They take a long time to fully execute. Typically, they're based on percentage daily volume. Any dilution will occur over a long period of time. I forgot the third part of your question.

Jon Leon: Yeah, Daniel, it's Jon. I'll start with that. Obviously, the free cash flow is going to be really the biggest driver is going to be the EBITDA, and as Edward alluded to, a lot more of that's going to come in Q4 than Q3. To your point, we don't need a lot of free cash flow to get back to that breakeven or slightly positive. It's going to be EBITDA-driven. That's because a lot of that is going to come in Q4 as well. On the other aspects of it, well, first of all, on the ATM, I would just point out ATM programs, this is a small program. They take a long time to fully execute. Typically, they're based on percentage daily volume. Any dilution will occur over a long period of time. I forgot the third part of your question.

Speaker #5: So, to your point, we don't need a lot of free cash flow to get back to that break-even or slightly positive level. But it's going to be EBITDA-driven.

Speaker #5: That's a lot less than coming Q4 as well. On the other aspects of it—well, first of all, on the ATM, I would just point out ATM programs are—this is a small program.

Speaker #5: They take a long time to fully execute. Typically, they're based on a percentage of daily volume. So, any dilution will occur over a long period of time.

Speaker #5: And I forgot the third part of your question. I’m sorry, Daniel.

Jon A. Leon: I'm sorry, Daniel.

Jon Leon: I'm sorry, Daniel.

Daniel Grosslight: If you're going to have to draw down on your revolver-

Speaker #6: If you're going to have to draw down on your revolver,

Jon A. Leon: On the cash

Jon Leon: On the cash

Speaker #5: Yeah, so the cash balance is at $8 million, right? All the cash that we had previously on the balance sheet went to the debt reduction.

Daniel Grosslight: just because cash balance is at $8 million.

Jon A. Leon: Right. All the cash that we had previously on the balance sheet went to the debt reduction. You should expect to see fairly low cash levels going forward, as anything that generally is being used to repay debt are being put right back into the business for future investment. The revolver will be drawn occasionally as based on lumpiness and working capital needs. Very much unlike what we saw in the past, where it was continuously drawn. Certainly, we have some very large payments to a couple key suppliers that we will have to draw on based on the time of the month, the time of the quarter those invoices get paid. For the most part, we will be undrawn many days and drawn some occasionally days, but we won't be consistently drawn at any meaningful level the way we were in the past.

Jon Leon: Right. All the cash that we had previously on the balance sheet went to the debt reduction. You should expect to see fairly low cash levels going forward, as anything that generally is being used to repay debt are being put right back into the business for future investment. The revolver will be drawn occasionally as based on lumpiness and working capital needs. Very much unlike what we saw in the past, where it was continuously drawn. Certainly, we have some very large payments to a couple key suppliers that we will have to draw on based on the time of the month, the time of the quarter those invoices get paid. For the most part, we will be undrawn many days and drawn some occasionally days, but we won't be consistently drawn at any meaningful level the way we were in the past.

Speaker #5: You should expect to see fairly low cash levels going forward as anything that we're generally being used to repay debt or being put right back into the business for future investment.

Speaker #5: The revolver will be drawn occasionally, based on lumpiness and working capital needs—very much unlike what we saw in the past, where it was continuously drawn.

Speaker #5: Certainly, we have some very large payments to a couple of key suppliers that we will have to draw on, based on the time of the month and the time of the quarter when those invoices get paid.

Speaker #5: But for the most part, we will be undrawn many, many days and drawn some occasional days, but we won't be consistently drawn at any meaningful level the way we were in the past.

Speaker #6: Got it. Okay. And John, you mentioned that you're confident that this business can generate $100 million of free cash flow in a normalized year.

Daniel Grosslight: Got it. Okay. Jon, you mentioned that you're confident that this business can generate $100 million of free cash flow in a normalized year. Is 2027 going to be a normalized year? Do you think you'll get up to $100 million of free cash flow next year? Is there still some cost, some working capital improvement that we need to see before you generate that $100 million?

Speaker #6: Is 2027 going to be a normalized year? Do you think you'll get up to $100 million of free cash flow next year or is there still some cost, some working capital improvement that we need to see before you generate that $100 million?

Speaker #5: No, it's a fair question because we're all dying to get back to a normalized year. It only major change the only thing I always call a now normal that we know about right now, Daniel, is that we'll have our last payment on transaction cost to the new owner of Owens & Minor in Q1 of '27.

Jon A. Leon: No, it's a fair question because we're all dying to get back to a normalized year. The only major change, the only thing I would call now normal that we know about right now, Daniel, is that we'll have our last payment on transaction cost to the new owner of Owens & Minor in Q1 of 2027. Other than that, we don't have anything right now that'll be at normal, and all these activities that Ed mentioned earlier that are bearing fruit late this year will be fully operational in our runway for 2027.

Jon Leon: No, it's a fair question because we're all dying to get back to a normalized year. The only major change, the only thing I would call now normal that we know about right now, Daniel, is that we'll have our last payment on transaction cost to the new owner of Owens & Minor in Q1 of 2027. Other than that, we don't have anything right now that'll be at normal, and all these activities that Ed mentioned earlier that are bearing fruit late this year will be fully operational in our runway for 2027.

Speaker #5: Other than that, we don't have anything right now that'll be at normal, and all these activities that Ed mentioned earlier, that are bearing fruit late this year, will be fully operational and in our run rate for '27.

Speaker #6: Got it. Thank you.

Daniel Grosslight: Got it. Thank you.

Speaker #1: Your next question comes from Allen Lutz with Bank of America. Your line is open.

Operator: Your next question comes from a line of Allen Lutz from Bank of America. Your line is open.

Speaker #4: Good morning, and thanks for taking the questions. First, Ed, congrats on the retirement. It's been great to work with you the past several years.

Allen Lutz: Good morning. Thanks for taking the questions. First, Ed, congrats on the retirement. It's been great to work with you the past several years. A question either for Ed or Jonathan. On the Sleep business, in the prepared remarks, you talked about a market improvement in Sleep equipment and continued strong growth in Sleep supplies. As we think about the transition from H1 of the year to H2 of the year, can you just dive into the drivers of the improvement you're seeing in Sleep equipment and some of the expectations you have into H2 of the year? Thanks.

Speaker #4: A question either for Ed or Jonathan. On the sleep business, in the prepared remarks, you talked about a marked improvement in sleep equipment and continued strong growth in sleep supplies.

Speaker #4: As we think about the transition from the first half of the year to the second half of the year, can you just dive into the drivers of the improvement you're seeing in sleep equipment and some of the expectations you have into the second half of the year?

Speaker #4: Thanks.

Speaker #7: Yeah, I can start. This is Ed Sart. Excuse me—I'll start, and then I'll let Perry add additional color on this. So, if you think about sleep, one of the nice things we saw is, we saw sequential growth in sleep.

Edward A. Pesicka: I can start. This is Ed. Sorry. Excuse me. I'll start, and then I'll let Perry add additional color on this. If you think about Sleep, one of the nice things we saw is we saw sequential growth in Sleep. When I say growth, I'm talking about the year-over-year growth rates. We continue to see really nice performance in Sleep supplies. That's really carrying the bulk of the water, and that is the larger part of the category. Sleep Starts, we saw a nice improvement in growth year-over-year from Q1 to Q2 also in Sleep equipment. The other aspect of it is, we're continuing to do things to streamline our operations in Sleep, focused primarily with our Center of Excellence. Those are the numbers of what we're seeing and just the increased focus.

Ed Pesicka: I can start. This is Ed. Sorry. Excuse me. I'll start, and then I'll let Perry add additional color on this. If you think about Sleep, one of the nice things we saw is we saw sequential growth in Sleep. When I say growth, I'm talking about the year-over-year growth rates. We continue to see really nice performance in Sleep supplies. That's really carrying the bulk of the water, and that is the larger part of the category. Sleep Starts, we saw a nice improvement in growth year-over-year from Q1 to Q2 also in Sleep equipment. The other aspect of it is, we're continuing to do things to streamline our operations in Sleep, focused primarily with our Center of Excellence. Those are the numbers of what we're seeing and just the increased focus.

Speaker #7: When I say growth, I'm talking about the year-over-year growth rates. We continue to see really nice, really nice performance in sleep supplies. That's really carrying the bulk of the water, and that is the larger part of the category.

Speaker #7: And then sleep starts. We saw a nice improvement in growth year over year from Q1 to Q2, also in sleep equipment. And then the other aspect of it is we're continuing to do things to streamline our operations in sleep.

Speaker #7: Focus primarily with our center of excellence. So those are the numbers of what we're seeing. And just the increased focus. With that, maybe let Perry add additional commentary on this area.

Edward A. Pesicka: With that, maybe let Perry add additional commentary on this area.

Ed Pesicka: With that, maybe let Perry add additional commentary on this area.

Speaker #6: Yeah, thanks, Ed. To piggyback on Ed, the back half of the year is really the acceleration and completion of the Center of Excellence so that our entire organization for sleep is within the Center of Excellence. Our customers can experience that, which both improves the process, creates more efficiencies, and improves the overall adherence rates for our sleep patients.

Perry A. Vernocchi: Thanks, Ed. To piggyback on Ed, the back half of the year is really the acceleration and completion of the Center of Excellence, so that our entire organization for Sleep is within the Center of Excellence, and our customers can experience that. It both improves the process, creates more efficiencies, and improves the overall adherence rates for our sleep patients.

Perry Bernocchi: Thanks, Ed. To piggyback on Ed, the back half of the year is really the acceleration and completion of the Center of Excellence, so that our entire organization for Sleep is within the Center of Excellence, and our customers can experience that. It both improves the process, creates more efficiencies, and improves the overall adherence rates for our sleep patients.

Speaker #4: Thanks, Perry. And then moving on to the payer collections commentary, I assume we're talking about large and sophisticated payers. Is this one of your top three payers?

Allen Lutz: Thanks, Perry. Moving on to the payer collections commentary. I assume we're talking about large and sophisticated payers. Is this one of your top three payers? Is it just one payer stakeholder here? Do you think that your peers are also dealing with the same issue? Thanks.

Speaker #4: Is it just one payer stakeholder here? And do you think that your peers are also dealing with the same issue? Thanks.

Edward A. Pesicka: It's more than one payer. I would call them large. I don't know how sophisticated they are. This process has not demonstrated a lot of sophistication. I would tell you that I don't know what our peers are seeing, but clearly, there's a lot of pressure on payers now to make sure that we're getting waste, fraud, and abuse out of healthcare, which we're all very supportive of. We just need to work with our payer partners to make sure we're going about it in the most efficient way possible.

Ed Pesicka: It's more than one payer. I would call them large. I don't know how sophisticated they are. This process has not demonstrated a lot of sophistication. I would tell you that I don't know what our peers are seeing, but clearly, there's a lot of pressure on payers now to make sure that we're getting waste, fraud, and abuse out of healthcare, which we're all very supportive of. We just need to work with our payer partners to make sure we're going about it in the most efficient way possible.

Speaker #5: It's more than one payer. I would call them large. I don't know how sophisticated they are. This process is not demonstrated a lot of sophistication.

Speaker #5: But I would tell you that, I don't know what payers are seeing, but clearly there's a lot of pressure on payers now to make sure that we're getting waste, fraud, or abuse out of healthcare, which we're all very supportive of.

Speaker #5: We just need to work with our payer partners to make sure we're going about it in the most efficient way possible.

Speaker #4: Got it. Thank you.

Allen Lutz: Got it. Thank you.

Speaker #1: There are no further questions, so I will now turn the call back over to Edward for closing remarks.

Operator: There are no further questions. I will now turn the call back over to Edward for closing remarks.

Speaker #4: Thank you. Well, thank you, everyone, for joining today. As I think about the future here as we move into '26 and into '27, we already have multiple operational actions that are already underway.

Edward A. Pesicka: Thank you. Well, thank you, everyone, for joining today. As I think about the future here, we are into 2026 and into 2027. We already have multiple operation actions that are already underway. I talked a lot about the commercial opportunities that we've secured already, as well as additional opportunities that we're in planning, we're continuing to work towards. Also look at the investments that we're making, and it really gives me extreme confidence in our ability to improve the business as we move forward. One of the things we've got to make sure we focus on is actually improved execution. That improved execution will help us accelerate growth and continue to expand profitability over time, and it gives me tremendous encouragement and excitement about the future. Regarding retirement, there's never an easy time, but now just feels right after conversations with my family.

Ed Pesicka: Thank you. Well, thank you, everyone, for joining today. As I think about the future here, we are into 2026 and into 2027. We already have multiple operation actions that are already underway. I talked a lot about the commercial opportunities that we've secured already, as well as additional opportunities that we're in planning, we're continuing to work towards. Also look at the investments that we're making, and it really gives me extreme confidence in our ability to improve the business as we move forward. One of the things we've got to make sure we focus on is actually improved execution. That improved execution will help us accelerate growth and continue to expand profitability over time, and it gives me tremendous encouragement and excitement about the future. Regarding retirement, there's never an easy time, but now just feels right after conversations with my family.

Speaker #4: I talked a lot about the commercial opportunities that we've secured already, as well as additional opportunities that we're planning for and continue to work towards.

Speaker #4: Look also look at the investments that we're making. And it really gives me extreme confidence in our ability to improve the business as we move forward.

Speaker #4: One of the things we've got to make sure we focus on is actually improved execution. That improved execution will help us accelerate growth and continue to expand profitability over time.

Speaker #4: And it gives me tremendous encouragement, excitement about the future. With regarding retirements, there's never an easy time, but now just feels right after conversations with my family.

Speaker #4: I do want to take the opportunity to let everyone know, as I said in my prepared remarks, that with the Board, we've had a longstanding succession planning process.

Edward A. Pesicka: I do want to take the opportunity to let everyone know, as I said in my prepared remarks, with the board, we've had a longstanding succession planning process. I am confident and committed that we'll have a successful CEO transition. We'll make sure we get the right candidate to carry this forward as the pure-play business that we are today. In closing, again, I want to really thank the board of directors. I want to thank the company leadership that's on this call today, as well as those that aren't on this call today. I want to thank the 6,000 teammates that are part of Accendra Health, as well as the 15,000 teammates that were part of P&HS that moved on, for all their dedication, hard work, and support over the last eight years. With that, thank you, everyone, and have a great day.

Ed Pesicka: I do want to take the opportunity to let everyone know, as I said in my prepared remarks, with the board, we've had a longstanding succession planning process. I am confident and committed that we'll have a successful CEO transition. We'll make sure we get the right candidate to carry this forward as the pure-play business that we are today. In closing, again, I want to really thank the board of directors. I want to thank the company leadership that's on this call today, as well as those that aren't on this call today. I want to thank the 6,000 teammates that are part of Accendra Health, as well as the 15,000 teammates that were part of P&HS that moved on, for all their dedication, hard work, and support over the last eight years. With that, thank you, everyone, and have a great day.

Speaker #4: I am confident and committed that we'll have a successful CEO transition. We'll make sure we get the right candidate to carry this forward as the pure-play business that we are today.

Speaker #4: And in closing, again, I want to really thank the board of directors, I want to thank the company leadership that's on this call today as well as those that aren't on this call today.

Speaker #4: I want to thank the 6,000 teammates that are part of Ascendra Health as well as the 15,000 teammates that were part of PNHS that moved on for all their dedication, hard work, and support over the last eight years.

Speaker #4: With that, thank you everyone and have a great day.

Operator: This concludes today's conference call. Thank you for your participation. You may now disconnect.

Q2 2026 Accendra Health Inc Earnings Call

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