SHOP Q4 2025 Earnings Call

Carrie Gillard: We will now open for questions.

Colin Sebastian: Thank you for taking the question. I wanted to ask about the pace of AI integration going forward. How do you see Shopify balancing between innovation and ensuring that existing infrastructures are not disrupted as you introduce more AI capabilities?

Harley Finkelstein: Thanks for the question, Colin. As we integrate AI into more of our processes, our primary focus is on ensuring a seamless transition that supports our merchants without disrupting existing operations. We are leveraging our decades of experience to ensure that AI is carefully implemented, allowing us to enhance functionality while maintaining the reliable services that our merchants expect. Our efforts are centered around ensuring that our merchants consistently benefit from both the stability of our platform and the dynamism of AI-driven enhancements.

Craig Maurer: Hi, thanks for taking my question. As you continue expanding in international markets, how does Shopify plan to tackle the challenges specific to different regions, especially concerning regulations and payment systems?

Jeff Hoffmeister: Great question, Craig. Our approach to international expansion is built on understanding and adapting to regional specificities systematically. We're committed to working closely with regulatory bodies, ensuring compliance with local laws, and continuously expanding our payment systems to accommodate various preferences and regulations. Additionally, with Shopify Payments now available in 60 countries, our expansion strategy focuses on supporting the specific needs of merchants in each region while maintaining global standards. As we advance, we’ll continue prioritizing localized solutions to support our diverse merchant base effectively.