Q4 2019 Earnings Call

On your line is gonna be placed some is called thank you for your patience.

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Simply some yet but any background noise. After the speaker's remarks there'd be a question and answer period. If you like to ask the question. During this time simply fresh start the number one on your telephone keypad. If you like to withdraw your question press the pound key as a reminder, ladies and gentlemen. This call is being recorded to date February 4th 2020 <unk>.

I'd like to introduce Eddie CAPL CEO, Dennis story, CFO and met Humphreys Senior Director Investor Relations Mr. Humphreys you may begin your conference.

Thank you Kathy and good afternoon, everyone welcome to Manhattan Associates 2019 fourth quarter earnings call I will review, our cautionary language and then turn the call over to any cable or he.

During this call, including the question answer session. We may make forward looking statements regarding future events, where the future financial performance of Manhattan Associates.

You are cautioned that these forward looking statements involve risks and uncertainties.

Not guarantees of future performance and that actual results may differ materially in the projection is contained in our forward looking statements.

Refer you to the reports Manhattan Associates files with the FTC for important factors that could cause actual results could differ materially from those in our projection.

Secularly our annual report on form 10-K for fiscal year 2018 in the risk factor discussion in that report.

We're under no obligation to update you Steven.

In addition, our comments include certain non-GAAP financial measures, they're never to provide additional into a information to investors.

Non-GAAP measures have been reconciled to the related GAAP measures in accordance with FCC rules, you'll find reconciliation schedules in the form 8-K, we submitted to the FTC earlier today and on our website any NH dot com now I'll turn the call over to Eddie.

Terrific. Thanks, Matt well good afternoon, everybody and thank you for joining us as we review Manhattan Associates, 2019 fourth quarter and full year results.

So when the had reported another strong quarter to wrap up what has been a record year.

Your first if you will.

We reported all time record revenue.

As expected record applied revenue at all time record software revenue side plus license, an all time records services revenue.

Additionally, since our IPO in 1998, 2019, Mark Cats fifth best year for adjustment adjusted operating profit and second highest here for operating cash flow.

Furthermore, we continued the disciplined management about share buyback program by investing $116 million to repurchased 1.64 million shares in calendar year.

2019.

We're pleased with this performance when you consider that were about two and a half years into a major five year business transformation.

Vesting in advance of growth and growing headcount rapidly to meet market demand.

And as Dennis will detail later at Twentytwenty guidance calls for another record revenue year.

Turning back to the fourth quarter for a moment.

We reported total revenue of $153 million.

Adjusted operating margins of 21.8% an adjusted he P.S., so 40 cents.

Year over year fourth quarter 2019, total revenue grew 6% with a joke adjusted operating margin and adjusted EBITDA is exceeding our expectations by 200, and 280 basis points, a nine cents respectively.

Clive maintenance and services revenue all exceeded the Q4 targets, giving us the positive momentum as we exit 2019 and focus on delivering in Twentytwenty and beyond.

So just going a little further into the financial details of the quarter.

We recognize 9 million in license revenue in the quarter going forward, we expect a license revenue to continue to decline as customer demand for troops side is increasing more rapidly than we anticipated.

Them, when we announce at transition to becoming a cloud first company.

Now turning to Clive I Q4 revenue totaled nearly $16 million growing 131% over prior year and 103% for the full year.

We continue to receive strong inbound interest interest in subscription models for our supply chain management solutions, including WMS scale transportation Omni channel inventory, which we view as a strong indicator penta market demand and sources of future growth for a company.

Cloud deal activity was sold in Q4, but we did have a few deals slip into January.

Total software revenue of $25 million in the quarter marks are strong and to the year on for the first time ever in a quarter cloud revenue surpassed license revenue and we expect this to be a permanent trend is that Clyde pipeline is growing more rapidly than.

License, reflecting that market demand I mentioned.

As we've discussed in the past we remain focused on the following key growth pillars to drive further operational and financial performance of our company.

First.

Market, leading product innovation.

We invested $81 million in R&D in 2019, which is about 20% higher than prior year. They twentytwenty, we expect to invest about $88 million in R&D is our commitment to innovation continues to manifest itself through the delivery of new and innovative solutions to differentiate us as a leading provider of supply chain.

Inventory and omni channel Commerce solutions.

This consistent focus on innovation allows us to deliver a market leading solutions to drive customer revenue growth and lower the total cost of ownership, while reducing time to market.

Positioning I customers for success in a highly competitive and rapidly evolving business landscape.

And it turns we plan to leverage these innovative offerings.

And I record of customer success to expand that global pipeline and increase the size of that total addressable market.

Which is a great segue into my second pillar pipeline growth.

I Global pipeline continues to remain strong for Clyde and services.

And regarding license pipeline well solid we are seeing the market shift take side preference for WMS, which we factored into our license guidance.

And well see literally tied WMS deal activity bookings and strength.

And and pipeline activity indicates increasing market demand for WMS and declare.

We continue to be very encouraged by a new customer signings by the concentration of potential new customers in the global pipeline with over 50% of ideal opportunities represent in net new logos.

A third pillar I services business at global consulting teams continue to operate at or near at or near capacity with ongoing demand for services across our market, leading Manhattan active omni channel inventory and supply chain solutions and services business.

Delivered 86 million in revenue in Q4, 19 growing 2%.

Versus a strong 2018 comp.

Due to strengthening global demand from new product sales and system upgrades, we increased up capacity, 12% in 2019 and continue to recruit aggressively to meet the demands while ensuring customer satisfaction.

And I finally, fourth pillar sales and marketing.

In 2019 competitive win rates remained strong at nearly 70% against head to head competition with approximately 30% of licensing Clyde sales coming from new customers and.

Verticals drug in more than 50% about license and cloud revenues for the quarter, where retail consumer goods and food and beverage.

Investments in sales and marketing were up 9% in 2019, as we focus on driving further brand recognition product awareness and account coverage globally.

I'd like to provide you a few brief updates on product innovation across the Manhattan product suite and provide a couple of comments on how they performed during the recent peak holiday season.

So let's start with point of sale, we continue to make solid progress on building market awareness around that cloud native point of sale offerings at this years and I referenced NRF event, we find great enthusiasm for the solution and that's because word really continues to grow thread the retail industry.

About a highly differentiated and market leading technology.

With the market agreeing with us that there's only a true omni channel approach to point of sale will work for the challenging retail landscape.

Our recent highly successful go lives and project initiation several high profile retail chain serving to further validate our vision for point of sale.

And speaking of applications that support today's digital natives shoppers were seeing a influx of interest and have recently released digital self service capabilities. These capabilities provide digital natives shoppers the ability to drive many aspects of the post purchase experience themselves and today's leading omnichannel.

Brands are placing an increasing emphasis on this post.

Purchased portion of the buyers journey and because of that depth of capability in Oh, a mess. We think we're uniquely positioned to provide best in class and consumer experiences in this area and on a related note.

I'm happy to share the recent peak holiday period was our most successful ever that was as measured by the performance of our water management and warehouse management systems, given that the direct to consumer portions of our cost or customers business businesses were up pretty much across the board most most with increases well in.

To the double digit percentage has.

Manhattan active army was able to smoothly handle some pretty dramatic spikes in volumes in fact, one about customers process 28 times their average daily volume on cyber Monday on another shared with us that Astro fulfillment solution allowed them to shipped nearly 50% that direct to consumer orders from their stores.

We believe that only Manhattan active omni companywide, both the leading functional capability and advanced application architecture to generate these types of outcomes for our customers and as for WMS.

Happy to report similar ICA shipment volumes were an all time highs that customers generated record levels of productivity using Manhattan WMS.

In particular customers employing our new order streaming capabilities, so, particularly strong results with higher picking productivity and dramatically lower click to ship durations.

The outcomes generated biota streaming strongly support that belief that wave list processes. The processing is indeed, the future for warehouse operations.

I'll close my product centric comics comments by noting that Q4, there's another positive quarter, Fred Tms business. Many of the market factors that I've noticed noted in prior calls continue to help us close additional Clive Tms business this past quarter and while we closed some.

Very nice deals here in the Americas of particular note was the addition of a large European grocer to add Tms community.

And I've shared with you on prior calls that expansion about Tms business into Western Europe is one of our strategic objectives. So, it's particularly heartening to be selected by Tms customer, who actually no pre existing relationship with Manhattan Associates.

So that covers the the broad business update dense is going to provide you with an update on our financial performance and discuss at Twentytwenty for your guidance and quite a bit more detail and then I'll close up prepared remarks with a brief summary, so dennis.

Thanks Eddie.

Fourth quarter total revenue was $152.9 million was 6% organic growth over the prior year.

Full year total revenue was $617.9 million, 11% organic growth over 2018, excluding the impacts of FX total revenue was up 12% on a year.

Adjusted earnings per share was 40 cents GAAP earnings per share was 26 cents for stock based compensation accounting for the difference between adjusted.

And gap DBS [laughter] license revenue was $9.2 million in the quarter, which is down year over year and sequentially as we've discussed previously.

From 2017 to 2019, our licenses attrited, 32% on increasing demand for WMS and the cloud.

We expect attrition to continue as market demand for WMS and the cloud continues to grow with a full year 2020 estimated license range of $26 million to $30 million.

Down about 43% at the midpoint.

For the first quarter of 2020, we are targeting approximately $7 million to $8 million and license revenue.

[noise] for cloud revenue cloud revenue was up $15.7 million up 131% year over year, driven by robust customer demand for our cloud solutions.

For full year 2020, we estimate a cloud revenue range of $77 million to $80 million growing about 68% at the midpoint.

Just for some context it took US 18 years to grow our license revenue to a $70 million run rate.

Versus our cloud business, which is on pace to generate nearly $80 million and only three and a half years.

For the first quarter of 2020, we are estimating cloud revenue to be approximately 16 to 16 and a half million dollars roughly double the prior year.

For full year 2020, we estimate our total software performance to be $103 million to $110 million, which will be another record year, while absorbing a 21 million dollar decline in license revenue over 2019.

Our cloud the license software mix in 2019 was 49% cloud license 51%.

In 2020, we expect our mix to dramatically shift to be about 75% cloud and 25% license.

Regarding bookings as we've discussed remaining performance obligation or Rps, though is the leading proxy for our cloud bookings performance and represents the value of contractual obligations required to be performed.

Otherwise referred to as unearned revenue or bookings.

Our our PEO for the quarter totaled $172 million up 123% over prior year and 13% sequentially.

For 2020, we're estimating a year end RPR range totaling $265 million to $275 million up 55% to 60% over 2019.

[noise] for Manhattan. This disclose value represents our cloud bookings value on earn revenue under noncancelable contracts greater than one year.

Contracts with a non cancelable term of one year or less are excluded from the reported amount.

One last point on license and cloud.

As you know our performance continues to to depend on the number and relative value of large deals we closed in any quarter, while large license deals historically have been important our markets continue to shift towards subscription models.

While this is positive deal sizes may be slightly smaller as subscription revenue is recognized over time.

[noise] further some customers have longer implementation cycles associated with large distribution footprints, requiring a ramp subscription model, which can impact sequential and year over year revenue growth.

We also retain appropriate caution around slow decision, making by some clients and prospects, particularly retailers and potential global macro and geopolitical events that could impact business investment cycles.

So shifting to maintenance revenue for the quarter totaled $38 million up 4% versus the prior year on strong cash collections retention rates remain strong at greater than 95% for 2020, we believe our maintenance revenue will begin to gradually decline.

Over 2019 on the combination of lower license revenue and more importantly, as demand from our WMS installed base begins to convert to cloud subscription.

We expect our maintenance revenue to be down slightly versus 2019 to be about $146 million for the year.

For Q1, 2020, we estimate maintenance revenue to be approximately $34 million to $35 million.

Turning to services.

Consulting revenue for the quarter totaled $86.3 million up 2% year over year.

Excluding the large government agency managed services contract conversion to cloud in Q3.

Our Q4 services apples to apples growth was 5% over 2018.

As expected and discussed on our Q3 call services revenue was down 6% sequentially due to retail peak seasonality as customers idled implementation work in order to focus on the holiday selling season.

We are targeting Q1, 2020 services revenue of approximately $91 million to $92 million representing growth of approximately 3% to 4% over the prior year.

So factoring in our Q3 2019 large government contract conversion apples to apples Q1 growth of 7% to 8%.

For two 2020 full year, we're estimating services revenue to be about 383 million within a range of $381 million to $385 million with growth of 6% to 7% an apples to apples growth of 7% to 8%.

Our consolidated subscription and maintenance and services margin for the quarter was 50.9% largely driven by increased headcount and cloud and consulting services.

We expect Q1, 2020 subscription maintenance and services margin to be about 49% due to these ongoing investments.

Turning to operating income and margin.

Q4, adjusted operating income totaled $33.4 million with an adjusted operating margin of 21.8%.

For full year 2020, we're estimating an operating income range of $130 million to $136 million, where the midpoint of $133 million.

For Q1 2020, we are estimating adjusted operating income of $27 million to $28 million.

And adjusted operating margin of 17.7% to 18.0%.

Our sequential decline in margin from Q4, 2019 is driven by our license forecast for Q1 2020, combined with continued growth investments across our business and people and facilities, including R&D sales and marketing cloud ops consulting services.

As an annual compensation increases and FICA taxes reset.

We expect our Q4 adjusted effective income tax rate.

In Q4 pardon me was 21% and our full year rate at 23.7%. We expect our Q1 2020 adjusted effective tax rate to be approximately 24%.

Regarding our capital structure as Eddie mentioned in Q4, 2019, we repurchased approximately 445000 shares were $35 million and for the full year, we repurchased 1.6 million shares worth 116 million.

And last week, our board approved replenishing, our repurchase authority limit to a total of $50 million.

For 2020, we are estimating 64.7 million diluted shares outstanding and 64.5 million in the first quarter, a diluted shares outstanding which assumes no share buybacks.

Turning to cash.

We closed the quarter with cash and investments of $111 million and zero debt.

Our current deferred revenue balance totaled $94 million up 15% from December 31, 2018 on maintenance and cloud billings.

Q4 cash flow from operations totaled $35 million with full year operating cash flow totaling $147 million up 7% over prior year.

Full year capital expenditures totaled $15.2 million, reflecting significant facilities investment to accommodate our business growth.

For 2020, we estimate capex investment to be about $10 million to $12 million.

Now I'll wrap up with our updated full year 2020 guidance and then turn it back to Eddie for his closing remarks.

For revenue, our 2020 total revenue guidance ranges $644 million to $656 million.

Representing year over year growth of 4% to 6%.

As we head into 2020 at the midpoint of our license revenue, we estimate a 21 million dollar decline over 2019.

Which is masking our underlying growth success by about five percentage points.

As such excluding license, we are targeting 2020 year over year growth of approximately 9% to 10% for total revenue.

First half second half total revenue splits or 49% to 51%.

For Q1, 2020, we estimate our total revenue range to be $151 million to $155 million with $153 million mid point up 3% over Q1 2019.

Excluding license decline impact underlying growth of 7%.

For operating margin, we expect full year adjusted operating margin to be approximately 20% to 20.5%, which we continue to view, 20% is the trough for our business as we progress in our business transition subject to the timing of business investment.

For earnings per share, we expect that our adjusted EPS guidance range will be $1.53 to $1.60 per share with a 46% 54%.

First half second half split so it's 46% of EPS in the first half and 54% in the second half our GAAP EPS range is estimated to be $1.12 to $1.19 and for Q1 2020, we expect our adjusted EPS range to be 32 cents to 34 cents.

Yes.

Lastly, as many of you know, we're two and a half years into a major business transformation.

It's helpful to provide some context as to how we're performing relative to those aspiration will goals, we outlined in late 2017.

First our total revenue growth is definitely exceeding our expectations barring any major macro events, we would expect us to continue.

A very strong affirmation of our decision to pivot to cloud. This is even in light of accelerated license declines which had been much faster than originally assumed.

From a cloud revenue perspective, we're on target for our growth goal of 72% to 82% CAGR.

If you reference our ARPU growth and RPR dollar value, we're very comfortable with our cloud business is progressing.

As a result of the accelerated declines in our license business, combining with the timing of investments to drive long term sustainable revenue growth. Our operating margins are behind our aspiration will target in 2022, we fully expect continued incremental operating leverage.

In the business moving forward, but the pace of such increases will be slightly lower than initially model.

Our free cash flow targets remain very strong and we would expect these to progress favorably going forward, enabling us to continue to self fund our growth and innovation.

In summary.

We're guiding to another record year of total revenue, while continuing to aggressively invest in our business to drive long term sustainable revenue growth.

We remain focused on delivering on our goals, while growing revenue and delivering top cortile operating margins as we progress in our cloud transition we remain very positive on the opportunities to grow and expand our business globally with the discipline and rigor that our shareholders continue to expect.

So thank you very much that covers the financial update back Daddy for some closing comments, okay well. Thank you Dennis look overall, we're very pleased with performance in the past year, we continue to focus on driving operational and financial results as we progress further on X y journey.

With a strong business Dine day should we expect to further extend on market, leading position within supply chain and omni channel Commerce solutions and as we do so we're continuing to innovate in advance of the market demand leveraging at techno technical and domain expertise in order to provide a customers solutions, which position then for success.

In a dynamic and rapidly changing world.

We see no shortage of opportunities to expand our addressable market will further strengthen strengthening at competitive positioning ongoing engagement with our customers combined with a very strong very strong competitive win rates further validates our strategy and provides real time feedback on the decisions, we make each and every day.

Okay.

To wrap up.

I wanted to this time, thank all of our employees globally, you'll relentless dedication and commitment to our customers and a customer's ongoing success as a key differentiator and driving long term sustainable growth Frank company and for all of our shareholders. So thank you.

Hey, Jesse we're.

Hoping to taking questions Matt.

Thank you as a reminder, in order to ask a question. Please press Star then one number one on your telephone keypad to keep for questions.

So to some Olympic probably Q and a roster.

Your first question comes from Union, Kim with Rosenblatt. Your line is open.

Yes, Kevin your line is open.

Yes, Thank you sorry about that hi, Eddie antennas and Matt Congrats on another strong quarter.

Thank you again, all right. So first on Lucky since I've got a lot of Cronin senior cloud subscription.

Revenue line can you just kind of update us on like what's what's driving most of those the number there beyond I'm, assuming it's had active on me but.

The biggest transportation or even WMS contributing to that number.

Yes, so Manhattan active on the is driving roughly about 60% as a number in yep.

Okay, and then WMS is about 30% and the balances other solutions.

Got it. Thanks, so much for died and then heady just like the transportation management system.

Yes, TNS, it's getting a lot of momentum you mentioned it in your prepared remarks.

How should we view that.

That that that this is from our go to market perspective are you selling Tms primarily to your existing customers.

Is there something specific.

Verticals, you're targeting with their Tim its product Ken.

I don't know can Tms.

So directly to active that active only customers for instance, thanks.

Yes, a lot of questions a unit, let's see.

Certainly you do not have to own any other manhattan products to be able to benefit from at Tms solution.

The primary verticals certainly retail CPG.

And automotive for sure.

We've got great expansion opportunities internationally.

We generally focus that Tms solution on North America from a go to market perspective.

Starting last year, we started to begin to open up an market at CMS solution internationally and I'm pleased to see some see some reflected reflected growth. There now the interesting thing is you know that if you look at all of the you know.

Industry analysts reports and so forth what you'll see is the Tms market roughly speaking is about the same size as the WMS market. However, our market share is much more.

So we see a real opportunity there as there is obviously, great symbiosis between WMS and Tms.

For additional operational operational efficiency. So it's a pretty we're pretty bullish on the solution and then finally I would say I think we all know and frankly, we felt all of us AD nauseum, a little bit of bad driver shortage capacity shortages and those kinds of things that are driving the need for sophisticated optimization.

Yeah.

Thank you for that Hell on wheels quick just last question on Dennis just housekeeping stuff question, you will get every quarter.

Contract length of a new subscription deals that show up in the IPO has that changed much has changed much in the quarter. Thanks.

It has not.

Thank you.

Thank you again.

Your next question comes from Terry Tillman of Suntrust Robinson Your line is open.

Yes, Hi, Eddie Dennis Matt Nice job with the results.

Yes first question is it is interesting to hear on our BPO kind of bogey for I guess the end of 2020, some I'm kind of curious because that is the first time I've I think I recall any guidance and I and I know historically this idea of under promising over delivering but I'm just curious the confidence level and kind of visibility you have considering these are still emerging parts of your business on that.

The target for RPL, and then at a follow up.

We will and put it out there if we didn't feel confident.

Okay.

Yes.

Well.

The thing that give us give us confidence there is.

Pipeline.

You know for sure. We've indicated that act slide pipeline is growing considerably faster than and license pipeline, the inertia and the momentum of Clive, particularly in the back half of 2019, when we should again start to so see cloud revenue.

[music] surpassed license revenue for the first time and then of course.

Walls.

Anecdotally, if you want to call. It that we're we're close to our customers.

And the conversations that we're having with our customers lead us to believe that that is that is a solid number.

And including the momentum that we're seeing for WMS and the clay.

Okay, and maybe a follow up a it and just speaking for myself here at some pretty miserable experiences in the store in terms of point of sale like not working.

Having to go to another register et cetera, and so I know, there's an awful lot of old technology in the market for Pos, but and you've had some early launch customers now, but you know as we look into 2020 and some of the targets here for RPL and just the cloud subscription how do we think about the ramp in POS and then I had a a follow up for Dennis Yeah. So.

There's not a big ramp expectation for point of sale, we're not in our BPO perspective in in Twentytwenty. However, I would say that you were definitely feeling the the flywheel begin to gain begin to gain momentum over the things that you said about aging technology for customer experience.

As the need for real.

Omni channels, a strategic selling platform is clearly out there as we are driving brand awareness, having more conversations with customers and prospects. It really feels like that what we're bringing to market first of all is differentiated and secondly is what the market is.

Looking for.

Now.

This is enterprise a class selling and customer adoption here. So the consequence, the consequences that it don't expect to see a big Arpaio impact in 2020 for that but I would say that it definitely feels good and the flywheel again is beginning to build solid momentum.

Okay and then Dennis just the last question is this related to you commented about the potentially starting to ceasing version of maintenance to cloud deals anything to think about how that ratio looks and just how much we might see of that and 20. Thank you.

Not a lot of until there to share at this point in time, Terry what I would think is you know when we look at the back half of.

2019, that's a lot of what we're basing our go forward.

And it's an estimate is whether it's the revenue side or the booking side of the business.

Your next question comes from Brian Peterson with Raymond James Your line is open.

Hi, gentlemen, thanks for taking my question. So Dennis So I wanted to date on your comments about some of the longer term margin objectives. You know, it's pretty clear from the call that you guys are an investment mode. A he is it fair to think about continued growth investments in R&D sales and marketing et cetera should that continue into 2022 it.

As how we should be thinking about that going forward.

Yeah, I think if our point of view is one.

Investing significantly in innovation to drive topline leverage as you can imagine as we get that leverage.

It's going to grow that drive greater demand for sales and marketing talent in the organization. So we're looking to continue to invest in the organization and create some incremental margin going forward.

Got it maybe just a clarification Dennis I think that the services guidance for 2020 went down a little bit versus your prior expectation I Didnt catch the reason there I just want to make sure I understand that the moving parts. Thank you.

Part of it is the FEMA impact coming out of services and being a little bit conservative there Brian.

Understood. Thanks, guys.

Thank you Brian.

Again, if you like that's a question. Please press Star one. Your next question comes from Mark Schappel with benchmark. Your line is open.

Hi, Good evening. Thank you for taking my question.

I just wonder if you could just address the outlook for quota carriers you have in the coming here.

You mean in terms of the number of quota carriers, Mark that's right. Yes, yes. So so as we've said before we got a highly tenured sales organization, the very effective very efficient and world class from that perspective. However, we do expect to increase code quota carrying reps somewhere in the 10.

And the 12 print kind of 10% to 12% range.

I would be would be the objective for two quick for Twentytwenty.

[noise] credit card you're currently we're currently at about 70, so look to see us at the high Seventys or maybe touching touching 80 by the end of the year.

Great. Thank you and then.

In addition to that given the growing aspect of your sales force over the last year. So any significant significant changes to the salesforce or sales organization like like Big Major territory realignments coming I'm no no, but we have the one.

Adjustment I wouldn't say over the changes just to sort of a modest adjustment we have been bringing on board domain experts in the retail stores outside sources from world.

So you know we've already we brought on some Tms experts.

We are pretty deep on the WMS side as you know, we're pretty deep on the omni channel side.

But we're also bringing on particularly.

The source system side, and then continuing with international International growth.

Okay, Great and then a product wise in your prepared remarks, you mentioned are new a relatively new WMS auto streaming capabilities, yes, maybe just give US an example to a real for example to how your customers are using that.

That feature yes.

It's it's a tough one but the real simple.

But example is you know for several decades now generally the process has been take a big big chunk of orders dropped those down to the where has.

And then optimize the fulfillment process and the theory generally is being frankly, the bigger the trunk of war. The more optimization you can do in the more efficiency you can drive and that's still true works great except for the fact that when youre in a particularly in a direct to consumer world, where you've got to get.

All right I mean go into extremes here of course, you got to get an individual older add this the building very quickly for same day delivery it can't be batched up behind a huge amount of work so what we've been able to do.

Develop a system that is essentially bachelor's will waive lists and that allows a continuous stream of we're optimizing the human capital inside of the where as and the ever growing AMAG all automation and robotics. The result is much shorter.

Click to ship times for.

For our AG customers and ultimately the consumer which is sort of required but but also we're driving much greater productivity.

Picking efficiency replenishment efficiency inside of the inside the distribution center, a little longer than I thought divest the short version greater throughput through the facility more and a lot of strong demand for that innovation capability.

That's very helpful. Thank you that's all for me and a nice job on the quarter. Good. Thank you Mark.

There are no further questions at this time I turn the call back to the power centers.

Okay terrific well. Thank you everybody for joining us for a full year 2019 in Q4 results were very proud of the results. We were very pleased and there were particularly pleased with the momentum that we're carrying into into Twentytwenty. So thanks again for your support and we'll look forward to speak India about three months from that.

Okay.

This concludes today's conference call you may now disconnect.

[music].

[music].

[music].

[music].

Good afternoon. My name is just see Adobe or conference facilitator today.

This time I would like to walk into the Q4 2019 earnings call.

Well, one simply some yet but any background noise.

The speakers remarks there'd be a question and answer period. If you like that's a question. During this time simply press Star then number one of your telephone keypad. If you like to withdraw your question.

As a reminder, latest and judgment. This call is being recorded today February 4th 2020.

I'd like to introduce Eddie capable CEO, Dennis story, CFO and met Humphreys Senior Director Investor Relations Mr. Humphreys you may begin your conference.

Thank you Jesse and good afternoon, everyone welcome to Manhattan Associates, 2019 fourth quarter earnings call.

I will review, our cautionary language and then turn the call over to 80 cable or he.

During this call, including the question and answer session. We may make forward looking statements regarding future events, where the future financial performance of Manhattan Associates.

You are cautioned that these forward looking statements involve risk and uncertainties.

Not guarantees of future performance and that actual results may differ materially from the projections contained in our forward looking statements.

For users are fortunate had associates files that yet do you see for important factors that could cause actual results could differ materially from those in our projection.

Regularly our annual report on form 10-K for fiscal year 2018 in the risk factor discussion in that report.

We're under no obligation to update you Steven.

In addition, our comments include certain non-GAAP financial measures and never to provide additional into a information to investors.

Our non-GAAP measures have been reconciled to the related GAAP measures in accordance with FCC rules, you'll find reconciliation schedules in the form 8-K, we submitted to the FCC earlier today and on our website any NH dot com.

Now I'll turn the call over to any.

Terrific. Thanks, Matt well good afternoon, everybody and thank you for joining us as we review Manhattan Associates, 2019 fourth quarter and full year results.

So when they had reported another strong quarter to wrap up what it's been a record year.

Your first if you will.

We reported all time record revenue.

Expected record applied revenue.

All time record software revenue Clyde plus license, an all time record services revenue.

Additionally, since our IPO and 90 98 2019, Mark at fifth best year for adjustment adjusted operating profit and second highest year for operating cash flow.

Furthermore, we continue the disciplined management about share buyback program by investing $116 million to repurchased 1.64 million shares in calendar year.

2019.

We're pleased with this performance when you consider the were about two and a half years into a major five year business transformation.

Investing in advance of growth and growing headcount rapidly to meet market demand.

And as Dennis will detail later at Twentytwenty guidance calls for another record revenue year.

Turning back to the fourth quarter for a moment, we reported total revenue of $153 million adjusted operating margins of 21.8%.

Adjusted EPS of 40 cents.

Year over year fourth quarter 2019, total revenue grew 6% with a joke adjusted operating margin and adjusted the P.S. exceeding our expectations by 200, and 280 basis points, a nine cents respectively.

Hi, maintenance and services revenue all exceeded the Q4 targets, giving us the positive momentum as we exit 2019 and focus on delivering.

Twentytwenty and beyond.

So just going a little further into the financial details of the quarter.

We recognize 9 million in license revenue in the quarter that going forward. We expect a license revenue to continue to decline as customer demand for troops side is increasing more rapidly than we anticipated.

Them, when we announce at transition to becoming a flag first company.

Now turning to Clive at Q4 revenue totaled nearly $16 million growing 131% over prior year and 103% for the full year.

We continue to receive strong inbound in print interest in subscription models threats supply chain management solutions, including WMS scale transportation Omni channel inventory, which we view as a strong indicator of pent up market demand sources of future growth for our company.

Cloud deal activity was sold in Q4, but we did have a few deals slip into January.

Total software revenue of $25 million in the quarter marks are strong and to the year for the first time ever in a quarter.

Revenue surpassed license revenue and we expect this to be a permanent trend is that class pipeline is growing more rapidly than license, reflecting that market demand I mentioned.

As we've discussed in the past we remain focused on the following key growth pillars to drive further operational and financial performance of our company.

First.

<unk> market, leading product innovation.

We invested $81 million in R&D in 2019, which is about 20% higher than prior year 2020, we expect to invest about $88 million in R&D is that commitment to innovation continues to manifest itself through the delivery of new and innovative solutions.

Brinci to us as a leading provider of supply chain inventory and omni channel Commerce solutions.

This consistent focus on innovation allows us to deliver a market leading solutions to drive customer revenue growth and lower the total cost of ownership, while reducing time to market.

Positioning at customers for success in a highly competitive and rapidly evolving business landscape.

And in turn we plan to leverage these innovative offerings.

And I record of customer success to expand our global pipeline and increase the size of that total addressable market.

Which is a great segue into my second pillar pipeline growth.

Our global pipeline continues to remain strong for client services.

Regarding license pipeline was solid we are seeing the market shift take side preference for WMS, which we factored into our license guidance.

While still early tied WMS deal activity bookings and strength.

And and pipeline activity indicates increasing market demand for WMS and expire.

We continue to be very encouraged by a new customer signings by the concentration of potential new customers in the global pipeline with over 50% of ideal opportunities represent in net new logos.

At third pillar as services business at global consulting teams continue to operate at or near at or near capacity with ongoing demand for services across end market, leading Manhattan active omni channel inventory and supply chain solutions and services business.

Delivered 86 million in revenue in Q4, 19 growing 2%.

Versus a strong 2018 comp.

Due to strengthening global demand from new product sales and system upgrades, we increased up capacity, 12% in 2019 and continue to recruit aggressively to meet the demands.

Sure and customer satisfaction.

And I find <unk> fourth pillar sales and marketing.

In 2019 competitive win rates remained strong at nearly 70% against head to head competition.

With approximately 30% of license and cloud sales coming from new customers and verticals driving more than 50% of our license and cloud revenues for the quarter, where retail consumer goods and food and beverage.

Estimates in sales and marketing were up 9% in 2019, as we focus on driving further brand recognition product awareness and account coverage globally.

I'd like to provide you a few brief updates on product innovation across the Manhattan product suite and provide a couple of comments on how they performed during the recent peak holiday season.

So let's start with point of sale, we continue to make solid progress on building market awareness around that cloud native point of sale offerings.

At this year's NRF event NRF event, we find great enthusiasm for the solution and that's because word really continues to grow throughout the retail industry about a highly differentiated and market leading technology.

With the market agreeing with us.

The only a true omni channel approach to point of sale will work for the challenging retail landscape.

Our recent highly successful go lives in project initiation several high profile retail chain, the serving to further validate our vision for point of sale.

Speaking of applications the support todays digital natives shoppers were seeing a influx of interests and have recently released digital self service capabilities. These capabilities provide digital natives shoppers the ability to drive many aspects of the post purchase experience themselves.

Today's leading omnichannel brands are placing an increasing emphasis on this posts.

Purchased portion of the buyers journey and because about depth of capability in Oh, a mess. We think we're uniquely positioned to provide best in class and consumer experiences in this area and on a related note.

I'm happy to share the recent peak holiday period was our most successful effort that was as measured by the performance of our water management or warehouse management systems, given that the direct consumer portions of our cost or customers business businesses were up pretty much across the board most most with increases well into.

As a double digit percentage is.

Manhattan active omni was able to smoothly handle some pretty dramatic spikes in volumes in fact, one of our customers process 28 times their average daily volume on cyber Monday, and another shared with us the Astro fulfillment solution, allowing them to shipped nearly 50% or that direct to consumer orders from their stores.

We believe that only Manhattan active omni kimberlite, both the leading functional capability and advanced application architecture to generate these types of outcomes for our customers and as for WMS.

Happy to report is similar ICA shipment volumes were at an all time highs that customers generated record levels of productivity using Manhattan WMS.

In particular customers employing I knew more to streaming capabilities, so, particularly strong results with higher picking productivity and dramatically lower click to ship durations.

The outcomes generated by all the streaming strongly support I believe that wave list processing processing is indeed, the future for warehouse operations.

I'll close my product centric comics comments by noting that Q4, there's another positive quarter, Fred Tms business. Many of the market factors I've noticed noted in prior calls continue to help us close additional Clive Tms business this past quarter and while we close some.

Very nice deals here in the Americas of particular note was the addition of a large European grocer to add Tms community.

And I've shared with you on prior calls the expansion of our Tms business into Western Europe is one of our strategic objectives. So, it's particularly heartening to be selected by Tms customer who has no pre existing relationship with Manhattan Associates.

So that covers the broad business update dense is going to provide you with an update on our financial performance and discuss at Twentytwenty for your guidance in quite a bit more detail and then I'll close our prepared remarks with a brief summary, so Dennis.

Thanks Eddie.

Fourth quarter total revenue was $152.9 million was 6% organic growth over the prior year.

Full year total revenue was $617.9 million, 11% organic growth over 2018, excluding the impacts of FX total revenue was up 12% on the year.

Adjusted earnings per share was 40 cents GAAP earnings per share was 26 cents for stock based compensation accounting for the difference between adjusted.

GAAP EPS.

License revenue was $9.2 million in the quarter, which is down year over year and sequentially as we've discussed previously.

From 2017, 2019, our licenses attrited, 32% on increasing demand for WMS and the cloud.

We expect attrition to continue as market demand for WMS and the cloud continues to grow with a full year 2020 estimated license range of $26 million to $30 million.

Down about 43% at the midpoint.

For the first quarter of 2020, we are targeting approximately $7 million to $8 million and license revenue.

[noise] for cloud revenue cloud revenue was up $15.7 million up 131% year over year, driven by robust customer demand for our cloud solutions.

For full year 2020, we estimate a cloud revenue range of $77 million to $80 million growing about 68% at the midpoint.

Just for some context it took US 18 years to grow our license revenue to a $70 million run rate.

Versus our cloud business, which is on pace to generate nearly $80 million and only three and a half years.

For the first quarter 2020, we are estimating cloud revenue to be approximately 16 to 16 and a half million dollars roughly double the prior year.

For full year 2020, we estimate our total software performance to be a $103 million to $110 million, which will be another record year, while absorbing a 21 million dollar decline in license revenue over 2019.

Our cloud to license software mix in 2019 was 49% cloud license 51%.

2020, we expect our mix to dramatically shift to be about 75% cloud and 25% license.

Regarding bookings as we've discussed remaining performance obligation or Rps, though is the leading proxy for our cloud bookings performance and represents the value of contractual obligations required to be performed otherwise referred to as unearned revenue or bookings.

Our ARPU for the quarter totaled $172 million up 123% over prior year and 13% sequentially.

For 2020, we're estimating a year end RP, a range totaling $265 million to $275 million up 55% to 60% over 2019.

For Manhattan. This disclose value represents our cloud bookings value of on earn revenue under noncancelable contracts greater than one year.

Contracts with a non cancelable term of one year or less are excluded from the reported amount.

One last point on license and cloud.

As you know our performance continues to to depend on the number and relative value of large deals we close in any quarter, while large license deals historically have been important our markets continue to shift towards subscription models.

While this is positive deal sizes may be slightly smaller as subscription revenue is recognized over time.

Further some customers have longer implementation cycles associated with large distribution footprints, requiring a ramp subscription model, which can impact sequential and year over year revenue growth.

We also retain appropriate caution around slow decision, making by some clients and prospects, particularly retailers and potential global macro and geopolitical events that could impact business investment cycles.

So shifting to maintenance revenue for the quarter totaled $38 million up 4% versus the prior year on strong cash collections retention rates remained strong at greater than 95% for 2020, we believe our maintenance revenue will begin to gradually decline.

Over 2019 on the combination of lower license revenue and more importantly, as demand from our WMS install base begins to convert to cloud subscription.

We expect our maintenance revenue to be down slightly versus 2019 to be about $146 million for the year.

For Q1, 2020, we estimate maintenance revenue to be approximately $34 million to $35 million.

Turning to services.

Consulting revenue for the quarter totaled $86.3 million.

Up 2% year over year.

Excluding the large government agency managed services contract conversion to cloud in Q3.

Our Q4 services apples to apples growth was 5% over 2018.

As expected and discussed on our Q3 call services revenue was down 6% sequentially due to retail peak seasonality as customers idled implementation work in order to focus on the holiday selling season.

We are targeting Q1, 2020 services revenue of approximately $91 million to $92 million representing growth of approximately 3% to 4% over the prior year.

So factoring in.

Our Q3, 2019 large government contract conversion apples to apples Q1 growth of 7% to 8%.

For two 2020 full year, we're estimating services revenue to be about 383 million within a range of $381 million to $385 million with growth of 6% to 7% an apples to apples growth of 7% to 8%.

Our consolidated subscription and maintenance and services margin for the quarter was 50.9% largely driven by increased headcount and cloud and consulting services.

We expect Q1, 2020 subscription maintenance and services margin to be about 49% due to these ongoing investments.

Turning to operating income in margin.

Q4, adjusted operating income totaled $33.4 million with an adjusted operating margin of 21.8%.

For full year 2020, we're estimating an operating income range of $130 million to $136 million with a midpoint of $133 million.

For Q1 2020, we are estimating adjusted operating income of $27 million to $28 million.

And adjusted operating margin of 17.7% to 18.0%.

Our sequential decline in margin from Q4, 2019 is driven by our license forecast for Q1 2020, combined with continued growth investments across our business and people and facilities, including R&D sales and marketing cloud ops consulting services.

Yes.

And annual compensation increases and FICA taxes reset.

We expect our Q4 adjusted effective income tax rate.

In Q4 pardon me was 21 person that and our full year rate at 23.7%. We expect our Q1 2020 adjusted effective tax rate to be approximately 24%.

Regarding our capital structure as Eddie mentioned in Q4, 2019, we repurchased approximately 445000 shares were $35 million and for the full year, we repurchased 1.6 million shares worth $116 million.

And last week, our board approved replenishing, our repurchase authority limit to a total of $50 million.

For 2020, we are estimating 64.7 million diluted shares outstanding and 64.5 million in the first quarter of diluted shares outstanding which assumes no share buybacks.

Turning to cash.

We closed the quarter with cash and investments of $111 million and zero debt.

Our current deferred revenue balance totaled $94 million up 15% from December 31, 2018 on maintenance and cloud billings.

Q4 cash flow from operations totaled $35 million with full year operating cash flow totaling $147 million up 7% over prior year.

Full year capital expenditures totaled $15.2 million, reflecting significant facilities investment to accommodate our business growth.

For 2020, we estimate capex investment to be about $10 million to $12 million.

Now I'll wrap up with our updated full year 2020 guidance and then turn it back to Eddie for his closing remarks.

For revenue, our 2020 total revenue guidance range of $644 million to $656 million.

Representing year over year growth of 4% to 6%.

As we head into 2020 at the midpoint of our license revenue, we estimate a 21 million dollar decline over 2019.

Which is masking our underlying growth success by about five percentage points.

As such excluding license, we are targeting 2020 year over year growth of approximately 9% to 10% for total revenue.

First half second half total revenue splits or 49% to 51%.

For Q1, 2020, we estimate our total revenue range to be $151 million to $155 million with $153 million midpoint up 3% over Q1 2019.

Excluding license decline in fact underlying growth of 7%.

For operating margin, we expect full year adjusted operating margin to be approximately 20% to 20.5%, which we continue to view, 20% as the trough for our business as we progress in our business transition subject to the timing of business investment.

For earnings per share, we expect that our adjusted EPS guidance range will be $1.53 to $1.60 per share with a 46% 54%.

First half second half split so that's 46% of vps in the first half and 54% in the second half our GAAP EPS range is estimated to be $1.12 to $1.19 and for Q1 2020, we expect our adjusted EPS range to be 32 cents to 34 cents.

Lastly, as many of you know we are two and a half years into a major business transformation as helpful to provide some context as to how we're performing relative to those aspiration will goals, we outlined in late 2017.

First our total revenue growth is definitely exceeding our expectations barring any major macro events, we would expect us to continue.

A very strong affirmation of our decision to pivot to cloud. This is even in light of accelerated license declines which have been much faster than originally assumed.

From a cloud revenue perspective, we're on target for our growth goal of 72% to 82% CAGR.

If you reference our ARPU growth in RPR dollar value, we're very comfortable with how our cloud business is progressing.

As a result of the accelerated declines in our license business, combining with the timing of investments to drive long term sustainable revenue growth. Our operating margins are behind our aspiration will target in 2022, we fully expect continued an incremental operating leverage.

In the business moving forward, but the pace of such increases will be slightly lower than initially model.

Our free cash flow targets remain very strong and we would expect these to progress favorably going forward, enabling us to continue to self fund our growth and innovation.

In summary.

We're guiding to another record year of total revenue, while continuing to aggressively invest in our business to drive long term sustainable revenue growth.

We remain focused on delivering on our goals, while growing revenue and delivering top quartile operating margins as we progress in our cloud transition we remain very positive on the opportunities to grow and expand our business globally with the discipline and rigor that our shareholders continue to expect.

So thank you very much that covers the financial update back to Eddie for some closing comment okay well. Thank you Dennis look overall, we're very pleased performance in the past year, we continue to focus on driving operational and financial results as we progress further on X y journey.

With a strong business foundation, we expect to further extend our market leading position within supply chain and omni channel Commerce solutions and as we do so we're continuing to innovate in advance of the market demand leveraging at techno technical and domain expertise in order to provide a customers solutions, which position then for success in.

Dynamic and rapidly changing world.

We see no shortage of opportunities to expand our addressable market will further strengthen strengthening at competitive positioning ongoing engagement with our customers combined with a very strong very strong competitive win rates further validates our strategy and provides real time feedback on the decisions we make each.

Every day.

To wrap up I.

I wanted to this time.

Thank all of our employees globally, you'll relentless dedication and commitment to our customers and that customers ongoing success as a key differentiator and driving long term sustainable growth track company.

And for all of our shareholders. So thank you.

Hey, Jesse we're.

Opened to taking questions Matt.

Thank you as a reminder, in order to ask a question. Please press Star then one number one on your telephone keypad into Q4 questions, we'll talk to some Olympic probably given a roster.

Your first question comes from June Kim with Rosenblatt. Your line is open.

Yes, Kevin your line is open.

Yes. Thank you sorry about that hi, Eddie antennas and an AD congrats on another strong quarter.

Thank you again, alright, so first it seems like Theres a lot of corn answering your cloud subscription.

Revenue line can you just can update us on like what's what's driving most of the number therapy beyond I'm, assuming it's had active on the but.

Our biggest transportation or even WMS contributing to that number.

Yes, so Manhattan active on the is driving roughly about 60% as a number in June yes.

Okay, and then WMS is about.

30% and the balances other solutions.

Got it. Thank you so much for died and then heady since like transportation management system.

TNS, indicating a lot of momentum you mentioned that in your prepared remarks.

How should we view.

Hi.

That that business from our go to market perspective are you selling Tms primarily to your existing customers.

Is there something specific.

Verticals, you're targeting with their Tim as product Ken.

I don't know can Tms.

So directly to active that active on the customers for instance, thanks.

Yes, a lot of questions a unit, let's see.

Certainly you do not have to own any other manhattan products to be able to benefit from CMS solution.

Primary verticals certainly retail CPG.

And automotive for sure.

We've got great expansion opportunities internationally.

We generally focus that Tms solution on North America go to market perspective.

Starting last year, we started to begin to open up an market at CMS solution internationally and I'm pleased to see some.

Some reflected reflected growth there now the interesting thing is.

If you look at all of the you know.

Industry analysts reports and so forth what you'll see is the Tms market roughly speaking is about the same size as the WMS market. However, our market share is much more.

So we see a real opportunity there as there is obviously, great symbiosis between WMS and Tms.

For additional operational operational efficiency, so a pretty we're pretty bullish on the solution and then finally I would say I think we all know and frankly, we've sold all of Us AD Nauseum, a little bit of bad driver shortage capacity shortages and those kinds of things that are driving the need for sophisticated optimization.

[music].

Thank you for that real quick just last question on Dennis just housekeeping stuff question, you will get every quarter.

Contract length of new subscription deals that show up in the IPO has that changed much has has that changed much in the quarter. Thanks.

It has not.

Thank you.

Thank you.

Your next question comes from Terry Tillman with Suntrust Robinson Your line is open.

Hey, Dennis Matt Nice job with the results I guess first question is it is interesting to hear and RPL kind of bogey for I guess the end of 2020, some I'm kind of curious because that is the first time I think I recall any guidance and I and I know historically this idea of under promising over delivering but I'm, just curious the confidence level and kinda.

Visibility you have considering these are still emerging parts of your business on that target for RPL and then at a follow up.

We wouldn't put it out there if we didnt feel confident.

Okay.

Yes.

Well.

The thing that give us give us confidence there is.

The pipeline.

You know for sure.

We've indicated that act slide pipeline is growing considerably faster than add license pipeline, the inertia and the momentum of Clive, particularly in the back half of 2019, when we again start to see cloud revenue surpassed license right.

Revenue for the first time and then of course.

Walls.

Anecdotal if you want to call. It that we were close to our customers.

And the conversations that we're having with our customers lead us to Delever.

But that is that is a solid number.

And including the momentum that we're seeing for WMS and the clay.

Okay, and maybe a follow up and just speaking for myself here at some pretty miserable experiences in the store in terms of point of sale like not working.

Having to go to another register et cetera, and so I know, there's an awful lot of old technology in the market for Pos, but and you've had some early launch customers now, but as we look into 2020 and some of the targets here for RPM and just the cloud subscription how do we think about the ramp in POS and then I had a a follow up for Dennis Yeah. So.

There's not a big ramp expectation for point of sale, we're not in our PEO perspective in in Twentytwenty. However, I would say that you were definitely feeling the.

Flywheel begin to gain begin to gain momentum over the things that you said about aging technology for customer experiences the need for real.

How many channels.

Our strategic selling platform is clearly out there as we are driving brand awareness, having more conversations with customers and prospects. It really feels like that what we're bringing to market first of all is differentiated and secondly is what the market is looking for.

Yes.

This is enterprise.

Class selling and customer adoption here. So the consequence, the consequences that it don't expect to see a big ARPO impact in 2020 for that but I would say that it definitely feels good and the flywheel again is beginning to build solid momentum.

Okay and then Dennis just the last question is this related to you commented about potentially starting to ceasing version of maintenance to cloud deals.

Anything to think about how that ratio looks and just how much we might see of that in 20. Thank you.

Not a lot of until there to share at this point.

Terry what I would think is you know when we look at the back half of.

2019, that's a lot of what we're basing our go forward.

And it's an estimate is whether it's the revenue side or the booking side of the business.

Your next question comes from Brian Peterson with Raymond James Your line is open.

Hi, gentlemen, thanks for taking my question. So Dennis So I wanted to date on your comments about some of the longer term margin objectives. You know, it's pretty clear from the call that you guys are an investment mode. A he is it fair to think about continued growth investments in R&D sales and marketing et cetera should that continue into 2022.

It is how we should be thinking about that going forward.

Yeah, I think if our point of view is one.

Investing significantly in innovation to drive topline leverage as you can imagine as we get that leverage.

It's going to grow that drive greater demand for sales and marketing talent in the organization. So we're looking to continue to invest in the organization and create some incremental margin.

Going forward.

Got it maybe just a clarification Dennis.

I think that the services guidance for 2020 went down a little bit versus your prior expectation I Didnt catch the reason there I just want to make sure I understand that the moving parts. Thank you.

Part of it is the FEMA impact coming out as services and being a little bit conservative there Brian.

Understood. Thanks, guys.

Thank you Brian.

Okay. If you like to ask a question. Please press Star One. Your next question comes from Mark Schappel with benchmark. Your line is open.

Hi, Good evening. Thank you for taking my question.

I just wonder if you could just to trust the outlook for quota carriers you have in the coming here.

In terms of the number of quota carriers, Mark that's right now yes. So so.

You said before we've got a highly tenured sales organization that very effective very efficient and world class from that perspective. However, we do expect to increase code quota carrying reps somewhere in the 10 to 12 print kind of 10% to 12% range.

I would be would be the objective for two.

For Twentytwenty.

Great. Thank you are currently we're currently at about 70, so look to see us at the high Seventys or maybe touching.

Touching 80 by the end of the year.

Great. Thank you and then in addition to that given the growing aspect of your sales force over the last year. So any significant significant changes to it to the salesforce or sales organization like like Big Major territory realignments coming on no no, but we have the one.

Adjustment I wouldn't say over the changes just to sort of a modest adjustment we have been bringing on board domain experts in the retail stores side short system World.

So you know we've already we brought on some Tms experts.

We are pretty deep on the WMS side as you know, we're pretty deep on the omni channel side.

But we're also bringing on particularly.

The source system side, and then continuing with international International growth.

Okay, Great and then a product wise in your prepared remarks, you mentioned your new relatively new WMS auto streaming capabilities. I was wondering if you just give US an example to a railroad examples are two of how your customers are using that.

That feature yes.

It's a tough one but the real simple.

Example is for several decades now generally the process has been take a big big chunk of orders.

Those down to the where has.

And then optimize the fulfillment process and the theory generally has been frankly, the bigger the chunk of war the more optimization you can do in the more efficiency you can drive.

And that's still true works, great except for the fact that when youre in a particularly in a direct to consumer world, where you've got to get an individual order right. I mean go into extremes here of course, you got to get an individual older add this the building very quickly for the same day delivery it can't be batched up behind a huge amount of work.

So what we've been able to do.

Develop a system that is essentially bachelor's will waive lists and that allows a continuous stream of we're optimizing the human capital inside of the warehouse and the ever growing AMAG of automation robotics. The result is much shorter.

Click to ship times for.

For AG customers and ultimately the consumer which is sort of required but but also we're driving much greater productivity.

Picking efficiency replenishment efficiency inside of the inside the distribution center, a little longer than I thought, but rest assured Christian greater throughput through the facility more and a lot of strong demand for that innovation capability.

That's very helpful. Thank you that's all for me and nice job on the quarter. Good. Thank you Mark.

There are no further questions at this time I turn the call back to the presenters.

Okay terrific well. Thank you everybody for joining us for full year 2019 in Q4 results were very proud of the results. We were very pleased and there were particularly pleased with the momentum that we're carrying into into Twentytwenty. So thanks again for your support and we'll look forward to speak India about three months from that.

Okay.

This concludes today's conference call you may now disconnect.

Q4 2019 Earnings Call

Demo

Manhattan Associates

Earnings

Q4 2019 Earnings Call

MANH

Tuesday, February 4th, 2020 at 9:30 PM

Transcript

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