Q4 2020 Medirom Healthcare Technologies Inc Earnings Call

And then.

Ladies and gentlemen, thank you for standing by.

Afternoon, and welcome to the meta wrong here.

2020 financial results and corporate update conference call.

At this time all participants are in a listen only mode.

So again from this call are advised that the audio of this conference call is being broadcast live over the Internet and is also being recorded for playback purposes. A webcast replay of the call will be available approximately one hour. After the end of the call through August 17 2021.

I would now like to turn the call over to Jules Abraham head of core IR public relations and <unk> Investor Relations firm. Please go ahead.

Thank you.

Good afternoon, and thank you for participating in today's conference call.

Joining me from Matt around leadership team today are Mr. Cogent, and Gucci under President and CEO and Mr. From me Toshi Fujiwara director and CFO.

During this call management will be making forward looking statements, including statements you can address net around expectations for future performance or operational results and forward looking statements involve risks and other factors that may cause actual results to differ materially from those statements for more information about these risks please refer to the risk factors.

As described in <unk>. Most recently filed periodic reports on form 20-F filed with the SEC on May 17 2021.

And net earnings press release that accompanies this call and particularly the cautionary statements and at the.

And the contents of this call contains time sensitive information that is accurate only as of today may 17 2021.

And as required by law <unk> disclaims any obligation to publicly update or revise any information to reflect events or circumstances that occur. After this call and it's now my pleasure to turn the call over to Mr from Turkey, and Fujiwara director.

Hello.

Thank you and.

Good afternoon and welcome Paul.

And Andrew <unk>, and 2020 fiscal financial results and corporate update conference call.

And just start off by providing a brief all of you.

Jim and in 'twenty, and 'twenty, Florida, right and I'll review, our growth strategy as we move through 2020 one.

Total along with the breadth and additional available website and index.

And the reaction.

Great.

Maybe I'll start and Com E M.

Yeah.

You are and also showroom and the announcements not asleep it's mark.

Okay, we've looked at the comprehensive income.

And on page, Hi, Belinda and fly.

Total revenue increased by.

And 5% to 32 point, Hi, Hello Amelia.

Good day colleagues and cool 19 looked at me and that real and my 20 play.

Book around business and other businesses.

Cost of revenue and relative.

And there could be a threat as a result of the.

The increase and the total number of loans from.

And 83 to 290.

And I'll step by comfortably that's my book.

And again the impact of COVID-19.

SG&A increased by two.

And 6%.

And in that book.

Good day.

Please go.

Glenn and I think that's it and professional fees incurred in connection with the IPO.

Impairment loss.

139, 1% share just along with that you'd be long contracts and trying to lead and less amount of assets retirement costs.

Yeah.

We recorded a net loss of 5 million do you see the COVID-19 health.

And temporary and grid SG&A.

Adjusted EBITDA, and adjusted EBITDA margin Lightning, and eight five months and getting them and minus 3%.

And do you mean.

Please go ahead with the countries that cash.

Cash flow statement on page seven Oh boy and that's just life.

Sure.

Castro operating EPS was nearly $3 five.

People and 5 million, mainly due to the decrease in net income.

Just growth investing a disease, but may not even 1.3 million finally, do you see for long and tweets and from franchisees.

Cash flow from franchisee and does the financing on husky.

8 million and.

Jamie deal and the process proceeds from the IPO and.

And especially a longtime bags onboard and COVID-19 pandemic.

Net cash flow and things, but $8 9 million from fiscal 'twenty.

Great.

And at the end of these naturally done bill.

Now moving onto the complex hot.

Yes.

It's still whitestone sell decrease from March to line in 2020.

Due to the COVID-19 residential neighborhood.

And I'll get a metric like that and sort of a perfect fit.

We had currency you haven't seen the Todd English.

And nobody minds and people call it 19 and major and.

Okay.

With one suite and inform you.

Rescue operation rescue simple.

Per customer and total customers and third they didn't drop line.

They did in April and May.

<unk> 2020.

Yeah, sure and our industry.

It has the necessary studies for People's Daily lives.

We've laid the.

Tom business segment, we continue to stay stable and.

And they will they.

And we can generate reasonable profit by controlling the cost and expenses.

We did struggle and safety I every month and you can check them off.

We would like to explain our new business segment.

Let's say health Guy and isn't it and moderate from here.

This guidance program, there is government and health.

Enhancements problem and I'm targeting citizens Oh, and he is though.

We are one of the off price, but none of the program with a book.

Good people, who are potential patients lives.

And.

Yes.

And they are beads.

Are you trying to think of them all of that free cash and pulp.

The program and plan to stay and can keep Chuck.

P a diet.

But he made Ya man and song.

Oh that sounds a bit come health guidance, Oh jeez well.

Well I think yes, thanks, Jim.

And final, but depending on the client's life and style.

And that issue.

Cash and whereas well with external wearable device.

Let love US the gift shop book and the perfect environment, we attempt to develop and sell.

Sure Mark.

So, let's just call it modest profit.

With the commodity.

Interesting.

And major features of this month and charges G&A line.

Ruth converted and software development kits and policy.

All of them.

And schedule once the light duty COVID-19.

Amy and the launch of the protein products before the end of this year.

Luxury we would like to discuss a mixture and though.

Integrating the health, David Rusty Whats along from a mobile application and from our mantra is.

And we'll go and accounting and separately yet.

How do you monetize debated and.

And the key.

Perfect.

And we believe that choosing the right, but net to work with.

Also one of the key.

I would not pass the call back to the operator to begin the question and answer session. Operator. Please go ahead.

Ladies and gentlemen, if you wish to ask a question on today's call you will need to press Star then the number one on your telephone.

Question has been addressed and you wish to withdraw your request you may do so by pressing Star then two.

And you were using a speakerphone. Please pick up your handset before entering your request and speaking on the call.

One moment, please well, while we pull for questions.

Okay.

Yeah.

Okay.

Seeing no questions at this time I would like to pass the call back to Mr. Fujiwara from closing thoughts.

Okay.

Okay.

Yes.

Okay I'd like to thank all the patients have to stay tuned.

On today's COVID-19 and for your interest and methodology, we will look for sharing our progress.

Hugh and future update.

Thank you and have a good day.

Okay.

The conference has now concluded. Thank you for attending today's presentation you may now disconnect.