Q4 2022 ManpowerGroup Inc Earnings Call

Speaker 1: Oh.

Speaker 2: Welcome to Manpower Group Fourth Quarter Earnings Result Conference Call. At this time, all participants are in listen-only mode until the Q&A session of today's conference. This call will be recorded. If you have any objections, please disconnect at this time. And now, I'll turn it over to Manpower Group Chairman and CEO , Jonas Preezing. Sir, you may begin. Welcome to the Fourth Quarter Conference Call for 2022. Our Chief Financial Officer, Jack McInnis, is with me today. For your convenience, we have included our prepared remarks within the Investor Relations section.

Speaker 3: of our website at mamparkgroup.com. I'll start by going through some of the highlights of the quarter, then Jack will go through the fourth quarter results and guidance for the first quarter of 2023. I'll then share some concluding thoughts before we start our Q&A session. Jack will now cover the Safe Harbor

Speaker 4: Good morning everyone. This conference call includes forward-looking statements including statements concerning economic and geopolitical uncertainty which are subject to known and unknown risks and uncertainties.

Speaker 5: These statements are based on management's current expectations or beliefs. Actual results might differ materially from those projected in the forward-looking statements. We assume no obligation to update or revise any forward-looking statements.

Speaker 6: Slide two of our earnings release presentation further identifies forward looking statements made in this call. In fact, there's that may cause our actual results to differ materially and information regarding reconciliation of non- GAAP measures .

Speaker 7: Thanks Jack. Over the last three weeks I spent time with our leadership teams across the world for our annual strategic roadshows as well as with clients in Europe before attending the World Economic Forum annual meeting in Davos, Switzerland.

Speaker 8: From these conversations with our teams, our clients, and global leaders, we get insights on the current environment and near-term outlook. This complements our own real-time business data on the current environment and forward-looking research.

Speaker 9: The economic headwinds and increased caution by employers due to an uncertain economic outlook are resulting in softening hiring behaviors.

Speaker 10: We see this through extended recruiting and sales cycles and softer order flow with employers in certain sectors as they are exercising more caution in their demand for contingent and permanent recruitment of talent.

Speaker 11: That said, they're also focused on holding on to business critical talent while adding headcounts for in-demand skills, whether that is supply chain workers or highly skilled professional talent.

Speaker 12: And as a result, labor markets remain strong overall and we still see good order flow and opportunities in various markets and brands.

Speaker 13: Turning to our financial results, the fourth quarter revenue was $4.8 billion, down 1% Euro be year in constant currency.

Speaker 14: A reported A-bid-off for the quarter was $110 million.

Speaker 15: Adjusting for the US acquisition integration costs, restructuring costs, and other special items which you will cover in the financial review, ABTA was $167 million.

Speaker 16: representing a flat trend in constant currency year over year. Reported EBITDA margin was 2.3% and adjusted EBITDA margin was 3.5%.

Speaker 17: Earnings per diluted share was 95 cents on a reported basis and $2.08 on an adjusted basis.

Speaker 18: Adjust that earnings per share increased 8% year over year in constant currency.

Speaker 19: Turning to the full year results for a few moments, reported earnings per share for the year was $7.08.

Speaker 20: As adjusted, earnings per share was $80.52 and represented a constant currency increase of 31%.

Speaker 21: Revenues for the year increased 5% in currency to $19.8 billion, and reported Abyta was $619 million.

Speaker 22: As adjusted, EBITDA was $698 million which represented a 22% constant currency increase year over year.

Speaker 23: In the fourth quarter, we experienced softening in demand in some sectors and markets, especially in the US and Europe .

Speaker 24: Our own quarterly forward-looking Manpower Group Employment Outlook Survey of approximately 40,000 employers in more than 40 countries, which was conducted in November , indicates that good hiring momentum is expected to continue for Q1 2023, especially in IT, finance, and steel operations in Ar paste like this one?

Speaker 25: energy and life sciences. The softening hiring tent emerging in Europe and to lesser extent in the US. Both weaker in hiring intent quarter-requarter and year-of-year.

Speaker 26: And while the headlines may be dominated by tech company layoffs, we see this more as a recalibration of the workforce as a result of bullish hiring post-pandemic.

Speaker 27: In the wider spectrum of all industries, we're seeing more companies begin to tap the brakes, while others had their foot hovering above the brake pedal.

Speaker 28: And even in this more cautious environment, there remain areas of good demand for our services.

Speaker 29: such as IT skills within our experience business, higher margin skills with our manpower business, our PO, MSP, and right management, and we're focused on delivering into these market opportunities.

Speaker 30: I'll now turn it over to Jack to take you through the results.

Speaker 31: Thanks Jonas. Going back to the quarterly results on slide three, revenues in the fourth quarter came in at the low end of our constant currency guidance range.

Speaker 32: Pro's profit margin came in at the midpoint of our guidance range.

As adjusted EBITDA was $167 million, flattened constant currency compared to the prior year period.

As adjusted, EBITDA margin was 3.5% and came in just below our guidance range and was flat year over year.

Due to the strengthening of the dollar, year over year foreign currency movements continue to have a significant impact on our results.

It is important to note that our businesses operate in local currencies and as a result, foreign currency translation does not impact cash selectivity within our businesses and is largely an accounting item based on reporting translation into US dollars.

Fawar Currency translation drove a 10% swing between the US dollar reported revenue trend and the currency related growth rate. After adjusting for the negative impact of foreign exchange rates, Fawar Currency Revenue decreased 1%.

Due to the impact of net dispositions decreasing revenue about half a percent and fewer billing days, organic days adjusted revenue was flat in the quarter compared to our guidance of plus 2% at the midpoint.

The lower revenue trend reflected a deteriorating environment during the fourth quarter, particularly across Europe and North America.

Turning to the EPS bridge on slide five, reported earnings per share was 95 cents which included $1.13 related to restructuring costs.

final integration costs from the U.S. experience acquisition, and other special items consisting of a loss on the sale of our hungry business and non-cash charges consisting of goodwill impairment and pension settlement costs.

Excluding the restructuring costs and other special items, adjusted EPS was $2.8.

Walking from our guidance midpoint, our results included a softer operational performance of 19 cents. The results included a softer operational performance of 19 cents.

slightly lower weighted average shares due to share repurchases in the quarter, which had a positive impact of one set.

A lower effective tax rate, which had a positive impact of 2 cents.

a foreign currency impact that was 8 cents better than our guidance due to the strengthening of the euro and the pound during the quarter and other expenses had a positive 1 cent impact.

Next, let's review our revenue by business line.

Year over year on an organic constant currency basis the manpower brand reported revenue decline of 1%. The experience brand was flat and the talent solutions brand reported revenue growth of 7%.

Within talent solutions, we continue to see year-over-year revenue growth in our P.O. as permanent hiring trends remain solid across our key markets during the quarter.

RMSP business saw a modest revenue decline in the quarters re-reduced certain lower margin activity. All right management experienced a double digit percentage revenue increase on higher outplacement volumes in the quarter compared to the extremely low levels in the prior year.

Looking at our gross profit margin in detail, our gross margin came in at 18.2%. Our gross margin contributed a 30 basis point increase driven by our manpower businesses.

Permanent recruitment, including Talent Solutions RPO, contributed 20 basis point GP margin improvement as hiring activity contributed to high single digit increases in gross profit year over year.

Project and other solutions related services within eXperis resulted in a 20 basis point margin increase.

Bright Management Career Transition and MSP within Town Solutions contributed 20 basis points of improvement and other items represented at positive 10 basis points.

Moving on to our gross profit by business line, during the quarter, the manpower brand comprises 57% of gross profit. Our experienced professional business comprises 26% and town solutions comprise 17%.

During the quarter our consolidated gross profit grew by 3% on an organic-consecruency basis year-over-year.

Our manpower brand reported an organic gross profit increase of 2% in constant currency year over year.

Organic gross profit in our experience brand increased 3% in constant currency year over year.

This reflects strong growth in higher margin solutions as well as growth in permanent recruitment.

Organic gross profit and talent solutions increased 11% in constant currency year over year.

This was driven by double digit GP percentage growth in both RPO and right management.

MSP experienced solid GP growth and significant margin improvement as we improved the mix of business during the quarter.

The reported SG&A expense in the quarter was $775 million.

Excluding restructuring costs and other special items, SG&A was 4% higher year over year on an organic constant currency basis which is down from the 9% growth in the third quarter on the same basis.

This reflects a balance of cost reductions in areas of slowing demand while we continue to invest in growth opportunities, most notably in experience, talent solutions, and specialty skills and manpower.

The underlying increases consisted of operational costs of 31 million, incremental costs related to net acquisitions and dispositions of businesses of 2 million, offset by currency changes of 62 million.

Adjusted S-GNA expenses as percentage of revenue represented 14.6% in constant currency in the fourth quarter.

I'll discuss goodwill impairment as part of the Northern Europe segment review.

Integration costs, a small loss on sale and modest restructuring costs totaled $7 million.

The America's segment comprises 25% of consolidated revenue.

Revenue in the quarter was 1.2 billion. Black compared to the prior year period on a constant currency basis.

The reported OUP was 58 million and includes 4 million in final acquisition integration costs on the completion of the US acquisition integration as well as some small restructuring costs.

As adjusted, OUP was 62 million and OUP margin was 5.3%.

The US is the largest country in the America segment comprising 69% of segment revenues.

Revenue in the U.S. was $819 million during the quarter, representing a 3% days adjusted decrease compared to the prior year.

As adjusted to exclude acquisition integration and restructuring costs, OUP for our U.S. was $45 million in the quarter, representing a decrease of 15%.

As adjusted, OUP margin was 5.5 percent.

Within the U.S., the manpower brand comprised 25% of gross profit during the quarter.

Revenue for the manpower brand in the US decreased 8% on a days-adjusted basis during the quarter, causing a decline from the 3% growth rate in the third quarter.

Manufacturing PMI in the U.S. steadily decreased during the fourth quarter from about 50 in October to the 48 range in December .

A U.S. manpower business experience a progressive pullback in demand during the course of the quarter.

The experienced brand in the US comprises 46% of gross profit in the quarter.

Within Xperis in the US, IT skills comprised approximately 90% of revenues.

Expressed U.S. revenue growth on a days adjusted basis represented 1% as we anniversary very strong growth in the year ago period.

The integration activities for our acquired US experience business were successfully completed during the quarter.

Count solutions in the U.S. contributed 29% to gross profit and experienced a revenue decline of 4% in the quarter.

This was driven by a decrease in RPO revenues in the US as permanent hiring programs softened in the fourth quarter and we anniversary dramatic growth in the prior year.

Although RPO programs are slowing in the current environment, fourth quarter RPO revenues were well above pre-pandemic levels. The USMSP business saw a modest revenue decline as we reduced some lower margin activity, while all placement activity within our right management business drove significant revenue increases.

In the first quarter of 2023, we expect a slightly higher rate of year-over-year revenue decline as compared to the fourth quarter trend in the U.S., which reflects the current environment and represents some further softening across manpower, experience, and RPO.

Southern Europe revenue comprised 43% of consolidated revenue in the quarter. Revenue in southern Europe came in at 2.1 billion, representing a 2% decrease in organic constant currency.

Report of the OUP for the Southern Europe business was 106 million in the quarter. As adjusted, OUP margin was 5.1%.

France's revenue comprised 57% of the southern Europe segment in the quarter and increased 2% in days adjusted organic constant currency.

As adjusted, OUP for our France business was 59 million in the quarter, representing an organic increase of 3%.

As adjusted, OUP margin was 4.9%.

The business in France continues to operate in a very low growth environment based on supply chain impacts from the ongoing rescue of the rainwater and broader inflationary pressures.

Activity in January 2023 indicates further softening.

We are estimating the year over year, Concentre Currency Revenue Growth Rate in the first quarter for France to be slight growth to flat.

We're estimating the year-over-year constant currency revenue growth rate in the first quarter for France to be slight growth to flat based on January activity trends.

Revenue in Italy equals 413 million in the quarter reflecting an increase of 1% on a day's adjusted consequence of currency basis.

OUP equal 29 million and OUP margin was 7.1%.

As we continue to anniversary significant revenue growth in the prior year period, we estimate that Italy will have a slightly lower constant currency year-over-year revenue trend in the first quarter compared to the fourth quarter.

A Northern Europe segment comprised 20% of consolidated revenue in the quarter.

Revenue of $973 million represented a 3% decline in organic constant currency.

OUP represented 16 million and adjusted OUP margin was 1.7 percent.

The largest market in the Northern Europe segment is the UK which represented 36% of segment revenues in the quarter.

During the quarter, UK revenues decreased 6% on a days adjusted constant currency basis.

This reflects a slightly higher rate of decline from the third quarter trend.

We expect a similar year over year revenue trend in the first quarter compared to the fourth quarter.

In Germany, revenues decreased 3% in days adjusted constant currency in the fourth quarter, a significant improvement from the third quarter trend.

We continue to take actions to improve our Germany business and in progress various initiatives focused on business mix and operational improvements.

Overall, in the first quarter, we are expecting a slightly improved year-over-year revenue trend compared to the fourth quarter trend.

Another lens is one of our smaller businesses in northern Europe . The revenue decrease in the fourth quarter of 5% days adjusted counts and currency was a slight improvement from the third quarter trend on the same basis.

Based on the prolonged decline in revenues in the Netherlands, increased interest rates and the worsening economic conditions, we updated our goodwill impairment assessment year-end which concluded in a non-cash impairment charge of $50 million.

Having said that, we have taken various actions in the Netherlands which have recently improved profitability and we expect further improvement in 2023.

The Asia Pacific Middle East segment comprises 12% of total company revenue.

In the quarter revenue grew 8% in constant currency to $579 million. OUP was $23 million and OUP margin as adjusted was 4%.

Our largest market in APME segment is Japan which represented 46% of segment revenues in the quarter.

Revenue in Japan grew 11% in constant currency or 12% on a days adjusted basis.

We remain very pleased with the consistent performance of our Japan business. And we expect continued strong revenue growth in the first quarter.

I'll now turn to cash flow and balance sheet. In full year 2022 free cash flow equaled $348 million compared to $581 million in the prior year.

In the fourth quarter, free cash flow represented $115 million compared to $238 million in the prior year. At year end, day sales outstanding increase about half a day to 56 days.

During the fourth quarter, capital expenditures represented $20 million.

During the fourth quarter we repurchased 376,000 shares of stock for $25 million.

As of December 31st, we have two million shares remaining for a purchase under the Share Program approved in August of 2021.

Our balance sheet ended the quarter with cash of $639 million and total debt of $987 million.

Net debt equaled $348 million at quarter end.

Our debt ratio is at quarter end, reflect total adjusted gross debt to trailing 12 months adjusted EBITDA of 1.32 and total debt to total capitalization at 29%.

Are debt and credit facilities remain unchanged during the quarter?

After successfully lengthening our debt duration profile with the EuroNote executed in mid-2022, we entered 2023 with a very strong balance sheet. Next I'll review our outlook for the first quarter of 2023.

Based on trends in the fourth quarter and January activity to date, our forecast is cautious and anticipates that the challenging environment will continue through the first quarter.

We are forecasting underlying earnings per share for the first quarter to be in the range of $1.61 to $1.71.

which includes an unfavorable foreign currency impact of 15 cents per share. We have disclosed our foreign currency translation rate estimates at the bottom of the guidance slide. Our constant currency revenue guidance range is between a decrease of 3% and an increase of 1% that the midpoint represents a 1% decrease.

There's no meaningful impact for acquisitions and dispositions, but there is an increase in billing days year over year, bringing the days adjusted constant currency decrease to 2.5% at the midpoint.

This represents a decrease from the flat fourth quarter revenue trend on the same basis.

We expect our EBITDA margin during the first quarter to be down 30 basis points at the midpoint compared to the prior year.

We estimate that the effective tax rate for the first quarter to be 29.5%.

and for the full year of 2023 to be 29%.

This reflects the enacted decrease in the French business tax that I mentioned last quarter and our latest estimate of mix of country earnings.

As usual, our guidance does not incorporate restructuring charges or additional share repurchases and we estimate our weighted average shares to be $51.5 million.

As usual, our guidance does not incorporate restructuring charges or additional share purchases and we estimate our weighted average shares to be 51.5 million. I will now turn it back to Jonas.

Thank you, Jack. As we wrap up our reporting of 2022 and begin 2023, I'd like to provide an update on our DDI strategy, diversification, digitization, and innovation and acceleration plans which together with continued investments in our technology roadmap are strengthening our capabilities to capture higher margin opportunities.

and create long-term sustainable value. On diversification, we're making excellent progress shifting our mix to higher margin businesses within and across all of our brands.

Ensuring our clients have a talent and workforce strategy to debt quickly to market shifts as they happen.

We're also very pleased with the completion of our rapid and successful integration of a TANAC acquisition into our experienced business, and we are starting 2023 with a very strong position in the US IT Professional Resourceing and Services market.

We also see strength in the experience brand globally, positioning us to capitalize on the growing global professional IT resourcing market.

Our industry leadership and star performance status in both Experis and Talent Solutions RPO and MSB offerings has also been recognized in 2022 by Everest Group as discussed in the recent quarters.

On digitization, we continue to make excellent industry leading progress on our technology roadmap.

Last year I communicated that we had completed PowerSuite cloud-enabled front office implementations in 22 markets.

I'm pleased to report that in 2022 we've implemented PowerSuite in 11 additional markets, are in flight with 6 more markets as we speak.

By the end of 2023, we will have substantially all of our major businesses on this leading platform.

During 2022, we have further strengthened our mobile app leadership position in France and advanced our associate app in various other key markets with more countries being added in 2023.

Our global enterprise data lake is in place for our top three markets, France, US, and Italy. Further strengthening our business insights to clients and improving our candidate experience, all of which is critical to our B2C, business to candidate strategy at a time when talent shortages remain high.

Our back office cloud-enabled infrastructure projects are also driving efficiencies and improving our processes.

On innovation, our engine for growth. We're making great progress on leveraging our power street technology stack here too, and are accelerating the deployment and adoption of our AI-based recruitment tools and machine learning to enhance recruitment productivity.

The more data and insight driven to find the best talent match quickly and focus on activities that create the most value for candidates, associates and clients.

As we continue to differentiate our higher value services, we're increasingly focused on being creators of talent at scale by expanding our talent engine offerings across our brands and for our internal employees and associates.

Our Talent Academy is recruiting and training our own new talent to be experts in key skills and industry verticals, including IT.

Our experienced academy, now active across 14 markets, is providing intensive, role-ready tech training and coaching for our experienced consultants, especially in cloud and infrastructure, business transformation services, and digital workspace, specialist skills, so we can find or create the best talent which our clients need.

An Oman Parm My Path has boosted the employability of almost 200,000 temporary associates in 15 markets.

increasing recruiter productivity, achieving higher reassignment rates, stronger net promoter scores, and driving higher GP margin across specializations.

In addition to this, we engage in many more training initiatives at a local country level as well.

We're also making excellent progress. We are working to change the world ESG plans.

Recognized in 2022 for our impact across planet, people and prosperity and principles of governance.

CSG is increasingly important to our clients, associates and employees as they choose with whom to work or be associated with.

We earned an A- rating in this year's carbon disclosure project survey, driven by our science-based target initiative validated emissions reduction targets.

We maintained our industry leading sustainability score. We're included on the Dow Jones Sustainability Index for the 14th year, recognized by Newsweek as one of America's most responsible companies for the fourth year, and ranked in the top half within the Wall Street Journal's top 250 best managed companies.

by the Drucker Institute, scoring highly for customer satisfaction, innovation, and social responsibility.

All of which reinforces our reputation. As a leading organization with strong performance in the areas of the environment, social, and corporate governance, and our talented teams should be proud.

In closing, we've seen the broader economic environment soften over the past months.

This is translated into lower demand for our services in some markets, which we expect will continue.

However, we still continue to see good demand for specific skills and industry verticals that support growth in our higher margin offerings.

We are very confident in our ability to manage this dichotomy of market opportunity as we have done many times in the past. And we will adjust our resources as we see the market evolve going forward.

Longer term, we remain convinced that in this fast-changing post-pandemic landscape, our clients workforce transformation needs will grow, the value of data and insights will increase, and building the right blend of people and tech will be even more critical.

We're confident that our DDI strategies and excellent progress positions us to leverage these opportunities and more to accelerate profitable growth and value creation. Now I'd like to open the call to Q&A. Operator? Thank you so much. We will now begin the Q&A session.

Morgan your line is open

Hi everybody. I wanted to look back at our slide 7 and despite the softening demand environment for the quarter-interim staff in Gross Marge's, we're still up 30 basis points. So Jack, I just was hoping you could talk a little bit about what's driving that. Is there a mixed factor, how are bill pay spreads doing, and how is that same figure likely that that's come out of the verge wide

100 basis points. And despite the volumes and the pressure on volumes that we talked about on the call, pricing continues to hold up very well. And we see that across all of our large markets. So I'd say there is a component of that that is mixed as well on the staffing side. We've been.

in terms of divesting of one of our businesses in Europe . So mixed is part of it, but I'd say the bigger part of it is just the continued strong pricing environment. That is reflected in what we've been talking about in terms of the labor markets and the demand for talent.

And an overall basis, staffing margins continue to perform very well. The other part of it is the mix as well in terms of the brand mix and experience and talent solutions continue to be at record levels of percentage.

the overall business and that's having an impact as well. I'd say in terms of spreads on an overall basis holding fairly steady from you know sequentially from the third quarter to the fourth quarter we're not really seeing a big change in terms of bill pay spreads and so forth so again in line with solid pricing.

And then you can see PURM, although we have noted that PURM is starting to slow off record levels still having a very positive impact with year-over-year growth. And we talked about that in the prepared remarks as well at very high single-digit growth in PURM overall year-over-year, contributing to that GP margin improvement.

Lastly, I'd say Andrew, MSP contributed year over year to margin improvement and we did see right management outplacement activity start to rebound from record lows in the prior year and that had a positive impact on margin as well. That makes sense, Jack. Thank you so much.

Thank you. Our next question is from Jeff Silver, BMO Capital Markets. Your line is open. Thank you so much. You talked in your prepared remarks about doing cost reduction in areas of slower demand. I was wondering if we could get a little bit more color on that.

of where that was. Are these cost reductions expected to continue and if not, what are you looking for before holding off on that? Yeah, Jess, I'd be happy to talk to that. So, I guess the way I'd say, as we've talked about in the prepared remarks, it is still a bit of a balance. We are still investing for growth and good opportunities.

and experience and perm in certain markets is still holding up fairly well. So there are areas where we continue to invest, but we are pulling back in areas where we are seeing softness. So when I look at – we talked a lot about SG&A year-over-year being up in the fourth quarter.

That's largely due to the momentum of the growth earlier in the year when you look at year over year. But when we look at FTEs and headcounts, sequentially we're actually down from the end of the third quarter. So our headcount is down and if you look across the markets where we've made some adjustments, you can see North America would be part of that based on the trends that we're seeing.

The US and Canada both down in headcount slightly. Across Europe you would see, we've talked about this before, some adjustments. In Germany as well, in Norway as well. So reacting to some of those sectors where we've seen softness, like in construction.

So that indicates that the environment still, although it's choppy and a bit uneven, and we're certainly seeing more pressure on the manpower side, there continues to be very good opportunity in pockets, even in manpower in pockets, and we've talked about the investment in specialty. Consultated with a heyday with us.

But where there has been slowing we are making those adjustments and as it's your point about going forward You should expect that we're going to continue to do that and we'll do that based on the trends that we're seeing in the in the key markets And we'll continue to make those adjustments as we go forward. I did announce in the quarter that we did

some slight restructuring. We did, you know, the restructuring dollars were very small on an overall basis. And that would reflect, you know, some very small right sizing in the U.S., Latin America in Mexico, as you would expect. We've done some small right sizing there as well.

in northern Europe , in Germany, and Norway, as I mentioned earlier, some slight adjustments. And in France, we made some small adjustments as well. So that would capture the small restructuring we took in the quarter, and we'll continue to monitor those trends going forward in terms of overall activity levels.

All right, that was really helpful, Jack. I appreciate it. And moving on to everybody's favorite talk, which is taxes. I know you gave us an update on the impact of the French business tax. Is that something that we should use? I know you're not talking about 2024, but is that a good number to use at 29% going forward? Yes, that's a good number.

Yeah, great point. So the government of France did pass the French business tax reduction as part of the budget for 2023. So that's locked in. So that will take us, we did say the 29% for the full year 2023. That does have that benefit which is...

About one and a half percent or so. We've also updated the mix of country earnings which is part of the equation as well, which takes it to 29%. We'll see if that ends up maybe being a tad conservative, but when we go to 2024, currently they are projecting to remove the final part of the French business tax.

that we'll watch that when the preliminary budget comes out in the fall and certainly in the fourth quarter we'll have greater certainty around that but that would be that would be very good if that got passed as intended.

Okay, great. Thanks so much.

Thank you. Our next question is from Manal Patnaik of Barclays. Your line is open.

Hi, good morning. This is actually Ronan Kennedy out from Mana. Thank you for taking my questions. Last quarter, if I'm not mistaken, the commentary was very, it was indicative of seeing solid demand little than no signs of deterioration. Well, increasing risks and uncertainty were acknowledged. It was, you know.

The commentary wasn't indicative of that, so I'll demand it. But now it's broader economic softening lower demand for services in some not all markets. The uncertain economic outlook. How did that happen? Can you assess what happened in the quarter versus your expectations, even from a timing standpoint, and with regards to your visibility? The commentary.

and how we should expect first quarter and the remainder of the year to play out and consideration of that.

Sure, Ron, good morning. Well, the risks and uncertainty we talked about in the prior call to some degree came to pass. For the first three quarters of the year, especially after the Ukraine war, we started to see Europe soften, but the US held on.

Q4 was really the time when we started to see the U.S. demand softening broadly across the brands, but clearly more pronounced for the Mampar brand. That shouldn't have come as much as if the surprise, as you know, for the Mampar brand PMI is a good indicator.

both across Europe during the year and in the US. At this time PMI's are all below 50 and you know we really could see that softening demand occurring in the Manpaw brand in particularly. So at this point as Jack has just spoken about it is clearly visible.

across all of our brands. But having said that, we see big differentiation between the softening but talent solutions still leading the way in terms of growth of GP in the fourth quarter. The same is true for experience holding up well and really it's the manpower brand that we're seeing.

having more of an impact due to the slowdown in industrial activity and across various sectors.

And Ronan, I would just add to that. I think when we released our third quarter results on October 20th We just had you know a couple weeks of activity in October at that point. I think if you look at some of the labor market data particularly in the US on what happened from October through December .

in the month of November and December . And actually our business held up fairly well compared to that industry data that went negative year over year in November and December . But clearly the environment changed when we went out on October 20th. We did say that we anticipated a stable environment to your point.

And what happened in November and December actually moved away from that. That is very helpful.

margins were touched on in response to Andrew's question, but just for guidance for the first quarter overall, I mean obviously it is a function of the top line and the potential the clients there, but what are the other kind of

which takes the upside or downside to the margins as well and then ultimately earnings.

Yeah, no, happy to talk to that. I think for the first quarter for GP margin, you're still holding up very well, I'd say, so you can see at the midpoint we're at 18.1%, that's still up to 70 basis points year over year. So I think, you know, based on the earlier question we had on GP margins, still anticipating and seeing.

So we still see that contributing to the GP margin. I think on the bottom line it's actually pretty straightforward. We are seeing a decrease in operational leverage with the revenue trends. So I mentioned in the first quarter we ended up on a flat organic days adjusted basis.

We stepped down in the first quarter. So although at the midpoint and constant currency, it's at minus one, as I mentioned. We have more days in the first quarter. So when you adjust for days, that takes it down to about minus 2.5%. So it's really the lower volumes that are translating into lower GP dollars, which are falling down.

We are making adjustments, but that is contributing to the EBITDA margin of the minus 30 basis points here over here in the first quarter, really driven by the volumes.

but that is contributing to the EBITDA margin of the minus 30 basis points over here in the first quarter, really driven by the volumes. Thank you, appreciate it.

Thank you. Our next question is from Mark Margarabair, D'Lanis Open.

Good morning and thanks for taking my questions. Jack, RPO, where is that as a percentage of GP?

So, Mark, we like to talk PERM overall, so that includes RPO but also includes the PERM activity that's happening in the staffing brands as well as manpower and experience. So on an overall basis in the fourth quarter, our PERM as a percentage of total GP is at about 18.6%. So that's an overall benchmark that is available for phone phone and phone cable and

And we've talked about that in the past. You'll see that coming down from the record levels of PERM that we had in the second quarter. And we expected that to happen. So at that point it was above, just slightly above 20% and so now it's coming down just below 19% now. And we would expect that.

to continue to settle in at more historical levels, somewhere in that range, maybe even a little bit lower as we go forward as expected.

Yep, and you mentioned that RPO is continuing to grew during the fourth quarter, although it, it, it declined in the US. Where are you seeing the growth on the RPO side?

And as you talked about it, you know settling in a little bit more as a percentage What what range would you expect it to go to if the economy? Softens a little bit further on a worldwide basis if there's more caution I'm sure and I'd be happy to talk about that. So the

strong RPO growth as well. So those are all some of our larger markets that did very well in RPO which took us to overall growth despite the US being down in the fourth quarter overall RPO was up double digits in revenues and so that would be the main drivers. I think to your point in terms of the outlook.

I mean, we would expect that, you know, the year-over-year growth rates for PERM would continue to come down as we move forward. Again, as we get further away from some of the record levels of activity and we anniversary very, very high rates in the prior year. But I'd say as we continue, it's hard to say, you know, in this environment PERM's been reject slowly Currency stopaughting The floor is closed.

Holding up better than anyone would have ever imagined if we would have went back a number of quarters and It's still holding up fairly well despite some of the pressure we're seeing in staffing volumes and some of the market So you know will that growth rate continue to edge down? Yes, but

It's hard to say if it will come down into negative territory anytime soon. We'll just have to monitor those trends. But so far we're very encouraged by the fact that it's holding up in many of our key markets.

That's great and Jonas you were just in Europe you were a Davos Can you talk a little bit about? You know what?

what you're hearing from clients and just generally speaking with regards to in the key markets, France, UK, Italy, Germany, what you're hearing with regards to areas that seem to be holding up a little bit better than what we hear on this side of the pond.

would imagine as it relates to Europe and you know what what areas of caution are there? How are you thinking about things you know not just for the next three months but over the course of the year broadly speaking?

Sure Mark, the conclusions of discussions with clients is clearly their hiring intent is softening somewhat.

But despite what you read in the papers in terms of both big tech companies, you know, pulling down another larger corporations also, you know, having workforce reductions, most of our clients are continuing to hire. They may not hire the same skill sets, so they take longer to hire. The sales cycles are a bit longer. Recruitment-

Some of the skill sets, notably in logistics, are becoming softer. Construction has been softer due to the interest rate environment. You have others as financial services and tech companies where demand is still holding on really in Europe as well as globally.

So we're in this time where we're balancing between customers that are tapping the brake, they're not hitting the brake, they're tapping the brake. Some have their foot over the brake and thinking about what they would do if they see the environment deteriorate further to many clients saying that they're working through the pandemic supply chain.

issues and they have a big order book that they need to fulfill during 2023. So it's quite uneven but at the same time quite encouraging because you can tell all of this is reflected in still very strong labor markets and what's not unusual as you all know.

is that our industry leads the way in a softening economy, but it hasn't yet to translate into the broader labor market. We don't know to what degree it will. We know, of course, the reduction in demand for some places with manpower skills in particular. As we see industrial outlooks come down.

But overall, it's still a constructive environment, but it is difficult to predict where it's going. But most companies we spoke with and are speaking with still are looking to bring on talent because they have the memory of the pandemic very, very fresh.

And you think back over past recessions, and this may be the most pre-announced recession that we've ever experienced, be it technical or otherwise, employers in the past really absorbed most of the slowdown in reduced productivity because they wanted to hold onto the workers.

And that means we may well, as Jack has alluded to, still see reasonably good perm activity, some parts of the business feeling more of the softening and others still see very good demand. It's hard to predict, but we're ready to manage this whichever way it goes.

And as you can tell, we feel really good about our diversified business mix, where we feel that we have some good resilience in higher skill sets and developing more resilience in also mamp our higher skill sets. So, we'll manage it as it evolves based on the trends that we're seeing. But...

North Coast Research. line is open. Thank you. Jack, you talked a little bit about competition and pricing holding up. I'm wondering, is that across all brands or is maybe the manpower brand seeing some additional competition because of some of the pressures and the other brands are holding up? So were your comments kind of overall pricing is holding up?

I'm just wondering if you look at kind of the brand what you think about competition currently.

Yes, thanks, Karthik. You know, actually it's a very good point and I should have clarified that actually manpower had very good staffing margin improvement in the fourth quarter. So I could understand why there would be a question if they're seeing the most pressure on volumes, are they starting to see some pressure on margin, on staffing margin?

And it actually is not the case. So despite volumes being down, pricing's holding up very well on the manpower side. And when we look at that 30 basis points for staffing margin, manpower was a big contributor to that. So no, it's holding up quite well. And I'd say on the experience side, margins are holding up very well as well. I think...

in line with the trends that we've talked about in recent quarters. But I think the good news is despite some of the pressure we are seeing in some of the slowing environment, that is not translating into pressure on margins on the manpower side. Michael And then Jack and Jonas, all the conversations you've had with your clients and maybe your trip to Davos and Europe .

As many we've been clearly looking at wage inflation and just as a reminder from our perspective wage inflation is actually a positive effect because it translates into our business through higher bill rates.

You know, our business model is not negatively impacted by the direct inflation or wage inflation, it actually benefits from it. Obviously, from an economic perspective, high inflation pressures are not good. And to your question, we expect wage inflation to continue to come down, as you've seen over the last

six months, although the pace of those decline, that decline is hard to gauge. But I would say this, if you speak and we speak obviously to employers at large.

their expectation is for wage inflation to come down, which is why their wage increases on average are still quite contained.

So they are not responding on average to these wage demands. They are trying to manage it through one-time bonuses, hiring incentives, all kinds of one-time effects.

Because their assumption is that wages are going to be coming down over time and they want to remain competitive in the market in their business. So we would expect wage inflation to continue to come down but based on the gradual and slow decline that we've seen certainly over the last nine months.

We think it's still going to take a while, but overall our wage inflation expectations are for it to moderate.

Thank you very much. I really appreciate it.

Thank you. Our next question is from Toby Summer of Truist Security, Siulinas Open. Hey, good morning. This is Jasper Vidban for Toby. The gross margin guidance for the first quarter looks really strong despite some of the headwinds we talked about. And I think historically that's easily been the weakest margin quarter for the company.

see some pressure. I think you know the counter to that though is you know we have stepped up margin pretty progressively sequentially over the last number of quarters and we take that into the first quarter. So you know the rate of increase is slowing. We were up 100 basis points in

margin, perm continuing to contribute and based on mix of the business as well. So as we look out, we typically don't talk about future quarters, but I think it is fair to say that generally.

The second half of the year, we typically see a bit higher GP margins. I think this year in 2023, the item that will definitely keep a close eye on is perm, and the contribution of perm to overall market, as we mentioned earlier. If perm slows more dramatically, then that will have an impact, and we'll start to see that.

on GP margin as we go forward. So that's what I'd say Jasper.

Thanks, that makes sense. And then EuroPMI has been contracting month over month for most of the second half of 22, but your organic revenue guidance for Europe is still roughly flat year over year in the first quarter. Could you speak any differences in how managers are using temp labor in this environment and are they more, I guess, rather than to let people go?

they prefer to have a more flexible workforce, which is helping us offset some of the demand weakness we may see. So employers use this workforce solutions that we provide through manpower and to a lesser degree in terms of economic cycle on the expiration and talent solutions side.

to create some flexibility in their outlook and be able to quickly respond to either increases in activity or decreases in activity. And I think that's what we see. But they have definitely and continue to be influenced by the difficulties in finding talent. And they are increasingly looking to us to help them provide that talent. And as you've heard from our prepared remarks, we're going to continue to work to make sure that we're getting the best results. And I think that's what we're going to continue to do. And I think that's what we're going to continue to do. And I think that's what we're going to continue to do.

are clearly getting tougher over time with lower birth rates. The ability to tap into talent pools and to create skills that are missing in the market, we think is going to be a great competitive advantage for both manpower and experience at scale.

In Jasper, just a technical item, I think your point that constant currency guidance is relatively flat, you know, compared to the minus 1% and Q4 to minus 1% and Q1, but there are more days.

And days are a bigger issue than usual in the first quarter of 23. So it's about 1.5% difference due to the more days. So when you adjust for days, we are down sequentially. So that takes it down to about 2.5% on an overall basis. So in Europe , in some of those markets, we are seeing when you adjust for days, we are seeing.

Hi, thanks. Good morning. You mentioned customers are exercising more caution in their demand for both contingent and perm recruitment. Can you compare how quickly contingent trends are changing relative to perm placement trends, particularly exiting the quarter?

You can see that we are still holding on to PERM and that, you know, manpower staffing is coming down quicker than PERM. So it is connected to a very strong...

labor markets and some of the volatility you see in certain industry verticals in some countries. So PERM at this point is holding up better than contingent staffing especially for manpower.

Great. You indicated that activity in France in January points to further softening from a growth perspective. Can you elaborate on what you're seeing in France in terms of order flows, sales cycles, and various end-market performance?

Well, I would say that we're tracking well to market. You've seen some of the PRISM data soften over the last couple of months and then you saw it as well recently. So France is continuing and actually…

is still holding steady but at a low level. It is one of the countries, one of the few countries where we as well as the industry never came back to pre-pandemic levels. So I would say the same phenomena that we're seeing in other.

markets where there is a slowdown, longer sales cycles, longer times to close recruitment cycles. But still, an environment that is constructive to our higher value offerings, our higher skill sets within manpower and also some very good opportunities for our customers.

Our next question is from Heather Bolsky of Bank of America. Your line is open. Your line is open.

Hi, thank you for taking my question. I was hoping you could talk a little bit about Germany. You mentioned in the prepared remarks about some of the initiatives you are taking there to turn that business. I was hoping you could elaborate on that. And then I'm curious about the underlying...

environment you're seeing in that market. You didn't call that out as one where you're seeing some slowing, but just curious what you're seeing in some of those end markets. Thanks. I think the overall market is still holding steady. Unemployment rates are still...

Low and you know there is a lot of work that we're doing to make sure that our business is competing the way it should. We were pleased to see an improvement sequentially between the third quarter and the fourth quarter. We expect to continue to see an improvement. As we've talked about the prior calls, our exposure to the automotive sector in Germany.

We're hoping to see continued improvement in our own business as we move forward. And we have a Preservia business that is also working to recover some of the lost ground. But overall, we're pleased to see signs of improvement, but we still have a lot of work to do to make sure that we're competing at the right level in the German market.

Thank you. And then another question just China reopening. I know you know if we go back a couple calls you know there was there was potential risk of disruption some of the lockdowns. I'm just curious if if there's any benefit with China reopening or if all of that has just kind of been

non-material to your business. Well, as you know, our Chinese businesses managed through a listed company in Hong Kong that is covering the Chinese market. But overall, I would expect that when Chinese demand improves, it will have the benefit of creating demand for products and services for the rest of the world, which will be positive.

and it will probably also increase pressure in terms of demand for resources and energy costs might go up. But overall, a growing China should be beneficial for the world economy and as such, we would benefit from that evolution and certainly on the manpower.

of an improving economic environment to which China's growth contributes. Got it. Thank you very much. Thanks everyone. That brings us to the end of our fourth quarter earnings call and we look forward to speaking with you again when we catch up in April .

Thanks everyone, have a good rest of the week. Thank you for your participation, you may disconnect now.

Q4 2022 ManpowerGroup Inc Earnings Call

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ManpowerGroup

Earnings

Q4 2022 ManpowerGroup Inc Earnings Call

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Tuesday, January 31st, 2023 at 1:30 PM

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