Q1 2023 Shopify Inc Earnings Call
Harley Finkelstein: As the number of merchants who use the product grows, the algorithm gets smarter, the flywheel moves a little faster and performance improves further, a positive feedback loop. Powered by our scale and the merchant trust we've earned over many years, Audiences is a unique advantage only Shopify can offer. It's an opportunity for independent merchants to join forces and help each other succeed. We could not be more excited by the trajectory of this young product. Stepping beyond are three core themes.
Powered by our scale and the merchant Trust. We've earned over many years audiences is a unique advantage only shopify can offer it as an opportunity for independent merchants to join forces and help each other succeed we could not be more excited by the trajectory of this young product.
Stepping beyond our three core themes I want to talk a little more about our merchants earlier I shared some of the large enterprise wins, but that of course is just one portion of the success we are seeing.
Harley Finkelstein: I want to talk a little more about our merchants. Earlier, I shared some of the large enterprise wins. But that, of course, is just one portion of the success we are seeing. In this past quarter, Shopify welcomed numerous notable brands representing a broad spectrum of verticals within apparel and accessories: fashion-forward clothing and denim manufacturer, 7 For All Mankind; footwear brand KEEN; and backpack and accessory brand Herschel Supply all launched with Shopify in Q1. On the international front, Japanese watch brand, Seiko; winemaker, Pernod Ricard; and watchmaker, Daniel Wellington launched sites on Shopify this quarter. And earlier this week, Lululemon Studio, formerly known as Mirror, launched on Shopify. Celebrity brands continue to default Shopify to launch their businesses as well.
On the international front Japanese watch Brent Saco, winemaker, Pernod, Ricard and watchmaker, Daniel Wellington launch sites on Shopify this quarter and earlier this week Lulu Lemon studio, formerly known as mere launched on Shopify.
Celebrity brands continue to default to shopify to launch their businesses as well in Q1, Medicaid nationally olson's luxury fashion designer brand the row, John Legend loved one and Kendall Jenner Award, winning 818 to Chela brand all launched on Shopify.
Harley Finkelstein: In Q1, Mary-Kate and Ashley Olsen's luxury fashion designer brand, The Row; John Legend's Loved01; and Kendall Jenner's award-winning 818 Tequila brand all launched on Shopify. In closing, Shopify continues to be the engine powering millions of merchants around the world. Our platform continues to expand, giving our merchants more of the solutions they need to run their businesses online, offline, and everywhere in between. We have worked hard to earn our merchants' trust as Shopify continues to solve the industry's biggest problems to make commerce better for everyone. And with that, let me turn the call over to Jeff.
Better for everyone and with that let me turn the call over to Jeff.
Thanks, Harley the investments we have made into building a powerful commerce operating system for merchants of all sizes have delivered strength across all elements of our business.
Jeff J. Hoffmeister: Thanks Harley. The investments we have made into building a powerful commerce operating system for merchants of all sizes and delivered strength across all elements of our business. Let's dive into our Q1 results, starting with GMB. GMB in Q1 was $50 billion up 15% year-over-year or 18% on a constant currency basis as merchants delivered another strong quarter of growth. We achieved this GMB strength, primarily through more resilient consumer spend with strength in Europe being particularly notable, existing merchant same store sales growth and growth in our merchant base. Revenue for the first quarter was $1 5 billion up 25% year over year or 27% in constant currency driven by the GMB strength just discussed growth in our merchant solutions business led by payments penetration and growth in subscription solutions.
for merchants of all sizes and delivered strength across all elements of our business. Let's dive into our Q1 results, starting with GMB. GMB in Q1 was $50 billion up 15% year-over-year or 18% on a constant currency basis as merchants delivered another strong quarter of growth. We achieved this GMB strength, primarily through more resilient consumer spend with strength in Europe being particularly notable, existing merchant same store sales growth and growth in our merchant base.
merchant base.
Jeff J. Hoffmeister: Revenue for the first quarter was $1.5 billion up 25% year over year or 27% in constant currency. Driven by the GMB strength just discussed growth in our merchant solutions business led by payments penetration and growth in subscription solutions. Our Q1 revenue came in better than our outlook, largely driven by the outperformance of GMB strong growth across our merchant solutions product suite and strength in Europe from both consumer spend and more favorable exchange rates than anticipated.
Our Q1 revenue came in better than our outlook, largely driven by the outperformance of GMB strong growth across our merchant solutions product suite and strength in Europe from both consumer spend and more favorable exchange rates than anticipated.
Jeff J. Hoffmeister: Our total attach rate, which is defined as revenue divided by GMB is a key performance indicator of our business and our ability to generate greater value for our merchants. In Q1, our attach rate was 3.04% up from 2.79% in Q1 2022. Merchants continue to buy more and more solutions from us, which speaks to both the traction of new products and the trusted merchants put in us. This represents the highest attach rate in our history. Moving to our revenue streams, starting with merchant solutions.
up from 2.79% in Q1 2022. Merchants continue to buy more and more solutions from us, which speaks to both the traction of new products and the trusted merchants put in us. This represents the highest attach rate in our history. Moving to our revenue streams, starting with merchant solutions.
Jeff J. Hoffmeister: Q1 merchant solutions revenue was $1.1 billion, increasing 31% year-over-year or 33% on a constant currency basis, driven by the increase in GMB, continued penetration of Shopify payments and the contribution from Deliverr. $27.5 billion of GMB was processed by Shopify payments in the first quarter, 25% higher than in the first quarter of 2022. The penetration rate of Shopify payments as a percentage of GMB was 56% for the quarter, versus 51% in Q1 of the prior year. Several factors drove the quarter's higher gross payment volume, including the strong performance by those merchants utilizing Shopify payments, an increasing percentage of which are Shopify Plus, new merchant adoption across the globe, greater penetration of Shop Pay and continued growth of our integrated point of sale solution in physical retail stores. Subscription solutions revenue was $382 million, up 11% of Q1 2022 primarily due to growth in our Plus subscriptions.
driven by the increase in GMB, continued penetration of Shopify payments and the contribution from deliver. $27.5 billion of gmb was processed by Shopify payments in the first quarter, 25% higher than in the first quarter of 2022. The penetration rate of Shopify payments as a percentage of GMB was 56% for the quarter versus 51% in Q1 in the prior year. Several factors drove the quarter's higher gross payments volume, including the strong performance by those merchants utilizing shopify payments and increasing percentage of which our shopify plus, new merchant adoption across the globe, Later penetration of shop pay and continued growth of our integrated point of sale solution in physical retail stores.
adoption across the globe,
Subscription solutions revenue was $382 million up 11% over Q1 of 2022, primarily due to growth in our plus subscriptions.
greater penetration of Shop pay and continued growth of our integrated point of sale solution in physical retail stores. Subscription solutions revenue was $382 million up 11% over Q1 of 2022, primarily due to growth in our plus subscriptions.
Jeff J. Hoffmeister: Moving to monthly recurring revenue, or MRR, Q1 MRR was $116 million, up 10% year-over-year. We saw strong growth across each of Plus, Standard and point of sale, with Plus being the largest contributor of growth in absolute dollars. Our Plus merchants as a percentage of total MRR increase of 34% from 30% in Q1 of 2022. Additionally, we are beginning to see the impact from the initial cohorts that were a part of our free and promotional trials that began to roll out broadly in October 2022. We saw these cohorts convert to full price Standards subscriptions, starting in Q1, which contributed to the acceleration in MRR growth year-over-year and quarter-over-quarter. The merchants comprising the initial cohorts from these trial experiments are demonstrating very positive results. The longer trial period has provided merchants a better onboarding experience, giving them additional time to experiment and familiarize themselves with our rich feature set and have more time to find the right product and market niche for their products. As a result of these trials, we are seeing higher weekly active sales and more merchants achieving their first sale on our platform, contributing to our GMB outperformance compared to the broader market. Separately as previously announced in January, we introduced pricing changes to our sStandard subscription plans. The pricing changes had minimal impact on our Q1 financials as a full pricing changes did not take effect until about a week ago, but we anticipate that they will benefit our MRR growth more meaningfully in the second half of the year. Gross profit was $717 million for the quarter and gross margin was 47.5% in our first quarter. Compared to Q1 2022 gross margins of 53%, our gross margin this quarter was primarily affected by the dilutive impact of Deliverr. Additionally, Q1 gross margin was also impacted by merchant solutions being a larger percentage of our business driven by growth in Shopify payments and within our Shopify payments business we continued to see gross margin pressure due to the greater mix of Plus and higher mix of credit cards versus debit cards compared to Q1 last year. Operating expenses were $910 million for the quarter. This represents a sequential increase of 1% over Q4 of 2022 operating expenses of approximately 903 million when excluding the onetime charges from Q4 of $84 million.
Additionally, we are beginning to see the impact from the initial cohorts that were a part of our free and promotional trials that began to roll out broadly in October 2022.
We saw these cohorts convert to full price Standards subscriptions, starting in Q1, which contributed to the acceleration in MRR growth year-over-year and quarter-over-quarter. The merchants comprising the initial cohorts from these trial experiments are demonstrating very positive results. The longer trial period has provided merchants a better onboarding experience, giving them additional time to experiment and familiarize themselves with our rich feature set and have more time to find the right product and market niche for their products. As a result of these trials, we are seeing
higher weekly active sales and more merchants achieving their first sale on our platform, contributing to our GMB outperformance compared to the broader market. Separately as previously announced in January,
we introduced pricing changes to our sStandard subscription plans. The pricing changes had minimal impact on our Q1 financials as a full pricing changes did not take effect until about a week ago, but we anticipate that they will benefit our MRR growth more meaningfully in the second half of the year. Gross profit was $717 million for the quarter and gross margin was 47, 5% in our first quarter. Compared to Q1 2022 gross margins of 53% our gross margin. This quarter was primarily affected by the dilutive impact of deliver.
Compared to Q1 2022 gross margins of 53% our gross margin. This quarter was primarily affected by the dilutive impact of deliver.
Compared to Q1 2022 gross margins of 53%, our gross margin this quarter was primarily affected by the dilutive impact of Deliverr. Additionally, Q1 gross margin was also impacted by merchant solutions being a larger percentage of our business driven by growth in Shopify payments and within our Shopify payments business we continued to see gross margin pressure due to the greater mix of Plus and higher mix of credit cards versus debit cards compared to Q1 last year.
Jeff J. Hoffmeister: Operating expenses were $910 million for the quarter. This represents a sequential increase of 1% over Q4 of 2022 operating expenses of approximately $903 million when excluding the onetime charges from Q4 of $84 million. Compared to Q1 of 2022, the primary drivers of this increase in operating expenses are related to higher compensation expense, including Deliverr. As we have demonstrated over the past three quarters, our operating expense dollars, excluding onetime items continue to stabilize and grow at a much slower rate.
This directly reflects our focus throughout the entire organization to drive increased productivity and efficiency across our teams.
Jeff J. Hoffmeister: As we have demonstrated over the past three quarters, our operating expense dollars, excluding one time items continue to stabilize and grow at a much slower rate. This directly reflects our focus throughout the entire organization to drive increased productivity and efficiency across our teams. We continue to rigorously evaluate all of our cost, including greater scrutiny on our cloud infrastructure spend, return on our marketing programs and their associated payback periods and in general, an increased internal utilization of automation and technology to replace manually driven processes. Let me share a specific example of what I mean. In Q1 within sales and marketing expenses declined both year over year and sequentially as we have been working to diversify our marketing mix over the past year. In Q1, within sales and marketing, expenses declined both year-over-year and sequentially as we have been working to diversify our marketing mix over the past year. Prioritizing areas such as direct mail and audio, we've also optimized payback from established channels like digital search and display. As a result, in recent months, we have seen the payback period for our paid advertising improved by over 50%. There is a cross functional team in place that's assessing the amount of value we can extract from different marketing channels as we continue to improve our paid advertising payback periods and realize even more value from each dollar we spend in this area.
Let me share a specific example of what I mean.
Jeff J. Hoffmeister: In Q1, within sales and marketing, expenses declined both year-over-year and sequentially as we have been working to diversify our marketing mix over the past year. Prioritizing areas such as direct mail and audio, we've also optimized payback from established channels like digital search and display. As a result, in recent months, we have seen the payback period for our paid advertising improved by over 50%. There is a cross functional team in place that's assessing the amount of value we can extract from different marketing channels as we continue to improve our paid advertising payback periods
improve our paid advertising payback periods
Stock based compensation for Q1 was $135 million compared to $118 million for the same period, a year ago, primarily driven by the higher head count from deliver.
and realize even more value from each dollar we spend in this area.
Jeff J. Hoffmeister: Stock-based compensation for Q1 was $135 million compared to $118 million for the same period a year ago, primarily driven by the higher head count from Deliverr. Adjusted operating loss for the quarter was $31 million. The decline compared to Q1 of 2022 was due to lower gross margins year-over-year and higher operating expenses, primarily driven from increased compensation expenses. Our Q1 adjusted operating loss came in better than expected due to stronger top line growth and lower than expected operating expenses. For the quarter free cash flow was $86 million, representing 6% of revenue. Turning quickly to our balance sheet, our cash and marketable securities balance was $4 $9 billion as of March 31. You will hear us talk more frequently going forward about free cash flow, which we calculate as cash flow from operations minus Capex.
The decline compared to Q1 of 2022
was due to lower gross margins year-over-year and higher operating expenses, primarily driven from increased compensation expenses. Our Q1 adjusted operating loss came in better than expected due to stronger top line growth and lower than expected operating expenses. For the quarter free cash flow was $86 million, representing 6% of revenue. Turning quickly to our balance sheet, our cash and marketable securities balance was $4 $9 billion as of March 31.
You will hear us talk more frequently going forward about free cash flow, which we calculate as cash flow from operations minus Capex.
Jeff J. Hoffmeister: Turning quickly to our balance sheet, our cash and marketable securities balance was $4.9 billion as of March 31st. Before I get into our outlook, some additional information regarding the sale of our logistics businesses and Shopify, reducing our head count. As Harley mentioned earlier today, we announced that we reached an agreement to sell our logistics business, including most of our SFN assets and Deliverr to our trusted partner Flexport. In connection with the transaction Shopify and Flex board intend to deepen our partnership with <unk>, becoming our official logistics partner moving forward and providing shopify merchants with fast and reliable logistics solutions shop. In connection with the transaction, Shopify and Flexport intend to deepen their partnership. With Flexport becoming our official logistics partner moving forward and providing Shopify merchants with fast and reliable logistics solutions. Shopify will continue to offer the merchant facing SFN App, which provides merchants in integrated logistics experience through Shopify powered by Flexport. Under the terms and agreements, Shopify will receive stock representing a 13% equity interest in Flexport. When combined with our existing ownership, we will own a high teens percentage in Flexport. In connection with the closing of the sale, Shopify is entitled to name a director to Flexport. Today we also announce that we are making changes to our organization, reducing our overall workforce by approximately 20%, excluding employees and our logistics businesses, some of which will move to Flexport and some of which will be part of the reduction in force. While this decision to reduce the size of our team was incredibly difficult, we are moving quickly towards the ideal shape and size that will enable us to build on our momentum and power the future of commerce. We believe that our business remains incredibly strong and our opportunities for sustainable long-term growth are abundant. Partnering with Flexport will allow us to focus on the areas where we as a team can have the highest impact and add the most value for our merchants, helping on some of their most critical challenges, including running and managing a business, selling wherever consumers are, discovering new customers and thriving at any stage and any market. Keeping all this in mind, let's turn to our outlook. We anticipate that the sale of our logistics business will happen towards the end of the second quarter, subject to certain conditions and regulatory approvals as applicable. And accordingly, the majority of financial impact of these transactions will not materialize until the second half of the year.
In connection with the transaction, Shopify and Flexport intend to deepen their partnership. With Flexport becoming our official logistics partner moving forward and providing Shopify merchants with fast and reliable logistics solutions. Shopify will continue to offer the merchant facing SFN App, which provides merchants in integrated logistics experience through Shopify powered by Flexport. Under the terms and agreements, Shopify will receive stock representing a 13% equity interest in Flexport. When combined with our existing ownership, we will own a high teens percentage in Flexport. In connection with the closing of the sale, Shopify is entitled to name a director to Flexport. Today we also announce that we are making changes to our organization, reducing our overall workforce by approximately 20%, excluding employees and our logistics businesses, some of which will move to Flexport and some of which will be part of the reduction in force. While this decision to reduce the size of our team was incredibly difficult, we are moving quickly towards the ideal shape and size that will enable us to build on our momentum and power the future of commerce. We believe that our business remains incredibly strong and our opportunities for sustainable long-term growth are abundant. Partnering with Flexport will allow us to focus on the areas where we as a team can have the highest impact and add the most value for our merchants, helping on some of their most critical challenges, including running and managing a business, selling wherever consumers are, discovering new customers and thriving at any stage and any market. Keeping all this in mind, let's turn to our outlook. We anticipate that the sale of our logistics business will happen towards the end of the second quarter, subject to certain conditions and regulatory approvals as applicable. And accordingly, the majority of financial impact of these transactions will not materialize until the second half of the year.
Jeff J. Hoffmeister: Here are our expectations for the second quarter. First on revenue. We expect our second quarter revenue to grow at a rate similar to our Q1 year-over-year growth rate. We anticipate that the price in changes that have just went into effect will counter balance our pending sale of our logistics businesses. Q2 gross margin percentage is expected to be similar to our Q1 gross margin percentage with the expected benefit from the pricing changes to be offset by the pending sale of our logistics business and the continued growth of Shopify payments which is a lower margin business. We believe that our Q2 operating expense dollars excluding one-time items related to the pending sale of logistics and severance charges will decrease a mid-single digit percentage versus our Q1 operating expense dollars. Stock-based compensation is expected to be approximately $110 million. This excludes one-time charges related to the sale of our logistics businesses.
Jeff J. Hoffmeister: Finally, we expect free cash flow, which as mentioned we defined as operating cash flow plus Capex to be positive for each quarter of 2023. We as a management team are committed to profitability and you will hear us talking more frequently regarding free cash flow. With the pending sale of our logistics business, obviously, our capital expenditures are going to be a lot lower going forward. We currently expect to spend approximately $100 million for the full year of 2023, which includes two quarters of Capex from logistics.
With the pending sale of our logistics business, obviously, our capital expenditures are going to be a lot lower going forward. We currently expect to spend approximately $100 million for the full year of 2023, which includes two quarters of Capex from logistics.
Jeff J. Hoffmeister: Finally, specifically related to the announcements today, our current expectation is that Q2, we will incur a $140 million to $150 million in severance from the workforce reduction and an impairment of $1 billion to $1.5 billion in the aggregate related to the various components of our logistics businesses. In closing 2023 is off to a very strong start. Our financial outperformance reflects our merchants trust in Shopify as mission critical commerce operating system to not only run their business, but to grow it. Brands across the globe continue to turn to us for the incredibly rich feature set that we offer which we believe continues to represent the most exceptional value in the marketplace today. Our teams are adhering to rigorous operational discipline and cost control, while achieving greater productivity and efficiencies throughout the company. We are incredibly proud of what our team has accomplished so far this year and will continue to achieve throughout 2023. I'll now turn the call back over to Carrie for any questions.
We are incredibly proud of what our team has accomplished so far this year and we will continue to achieve throughout 2023. And now I'll turn the call back over to Carey for any questions.
And now I'll turn the call back over to Carey for any questions.
Our teams are adhering to rigorous operational discipline and cost control, while achieving greater productivity and efficiencies throughout the company. We are incredibly proud of what our team has accomplished so far this year and will continue to achieve throughout 2023. I'll now turn the call back over to Carey for any questions.
Carrie Gillard: We will now open the call for your questions. Please use the raise hand feature in zoom to ask your question. If you are dialling by phone, you will need to press star 9 to join the queue and star 6 to unmute yourself. We ask that you limit yourself to one question so we can try to get to as many questions as possible. Our first question will come from Brian Peterson at Raymond James. Why now.
And maybe how should we be thinking about any changes that you may have and kind of the build by partner decision about your future growth initiatives. Thank you.
Multiple: [Brian Peterson] Hi, thanks for taking the question. I'm curious on the timing of the decision to sell the logistics business. Why now? And maybe how should we be thinking about any changes that you may have and kind of the build by partner decision about your future growth initiatives? Thank you. [Harley Finkelstein] Hey, Brian. Harley, I'll take the question. I think Shopify, unlike a lot of technology companies, we actually do partnerships really, really well. If you go back 8 or 9 years ago to when we first decided to go into the payments business, we deeply partnered with Stripe and we have been able to go to market much faster with an incredible product and that product obviously continues to do the same thing. We've come into it like a firm, when we felt they were doing Buy Now Pay Later better than anyone else globally on the cross border commerce side of things. So I mean, Shopify, going back to what you heard today in Toby's letter, our main mission, our main quest or side quest. We do something better in the world than anybody else which is building commerce software. And that's what we want to be able to do. We want to focus on that. We want to execute on that, so as we began to build out the logistics business, we started about 4 or 5 years ago, remember at the time there was no one else that was helping small businesses. I mean, this is businesses with logistics and shipping. And so even though we knew it was going to be an incubation period for us, but we felt there was no one else doing it better for us to do it than for our merchants to do it. As things progress and we began to further and more deeply integrate with Flexport, with Dave and the team, it became clear that that is their main quest. They are so focused on creating logistics and shipping infrastructure for small businesses. And this way, we get product acceleration and we can focus on what we do best, they can focus what they do best. But again, I think we're a company that has proven that when we can build something better than anyone else, we do it and we've done that across a whole bunch of different areas of our business, but when there is a partner that we can deeply integrate with that can get us further faster and more efficiently, we will do that too and that was the case here.
we actually do partnerships really, really well. If you go back 8 or 9 years ago to when we first decided to go into the payments business, we deeply partnered with Stripe and we have been able to go to market much faster with an incredible product and that product obviously continues to do the same thing. We've come into it like a firm, when we felt they were doing Buy Now Pay Later better than anyone else globally on the cross border commerce side of things. So I mean, Shopify, going back to what you heard today in Toby's letter, our main mission, our main quest or side quest. We do something better in the world than anybody else which is building commerce software.
And that's what we want to be able to do. We want to focus on that. We want to execute on that, so as we began to build out the logistics business, we started about 4 or 5 years ago, remember at the time there was no one else that was helping small businesses. I mean, this is businesses with logistics and shipping. And so even though we knew it was going to be an incubation period for us, but we felt there was no one else doing it better for us to do it than for our merchants to do it. As things progress and we began to further and more deeply integrate with Flexport, with Dave and the team, it became clear that that is their main quest. They are so focused on creating logistics and shipping infrastructure for
small businesses. And this way, we get product acceleration and we can focus on what we do best, they can focus what they do best. But again, I think we're a company that has proven that when we can build something better than anyone else, we do it and we've done that across a whole bunch of different areas of our business, but when there is a partner that we can deeply integrate with that can get us further faster and more efficiently, we will do that too and that was the case here.
case here.
Carrie Gillard: Thank you for your question, Brian. Our next question will come from Josh Beck at Key Bank. Yes, we can hear you.
Beck at Key Bank.
Multiple: [Carrie Gillard] Josh, are you there? You're on mute. [Josh Beck] Sorry about that. Are you hearing me? [Carrie Gillard] Yes, we can hear you. [Josh Beck] Sorry about that. I wanted to ask just a little bit about the second half of the year and how we should obviously think about the cadence of Opex. You obviously gave us some very helpful color around how to contemplate Q2. Should we be really thinking about that as a partial quarter, reflecting the new kind of workforce footprint so as we go into Q3 and Q4, it could be a little bit different? And any other color you could provide there would be great.
Sorry about that. I wanted to ask just a little bit about the second half of the year and how we should obviously think about the cadence of Opex. You obviously gave us some very helpful color around how to contemplate Q2. Should we be really thinking about that as a partial
quarter, reflecting the new kind of workforce footprint so as we go into Q3 and Q4, it could be a little bit different? And any other color you could provide there would be great.
Jeff J. Hoffmeister: Yes. This is Jeff. I'll start on that. You're right as it relates to timing, we mentioned that the transaction with Flexport would close. We expected to close in Q2, there are some regulatory processes we need to go through most likely here. We don't know, obviously, therefore exactly when it will close our estimates for Q2 as we gave in guidance reflect a closing, and that transaction with Flexport towards the latter half of the quarter. And yes, obviously, we're a month into the quarter when we're making this announcement today regarding our employee head count. So Q2 will not be what you would call I quote normalized quarter. When we get to our quarterly results next quarter, we'll obviously be able to give you some more guidance, but I think your general sentiment that this is kind of a partial impact that youll see in this quarter is accurate. Thank you. Our next question will come from Paul Treiber at Barclays.
And yes, obviously, we're a month into the quarter when we're making this announcement today regarding our employee head count. So Q2 will not be what you would call I quote normalized quarter. When we get to our quarterly results next quarter, we'll obviously be able to give you some more guidance, but I think your general sentiment that this is kind of a partial impact that youll see in this quarter is accurate. Thank you. Our next question will come from Paul Treiber at Barclays.
Okay. Yes, thanks, very much and good morning, just a question on the transaction with flex or.
Yes, thanks, very much and good morning, just a question on the transaction with flex or.
Multiple: [Carrie Gillard] Thank you. Our next question will come from Paul Treiber at Barclays. [Paul Treiber] Yes, thanks so much and good morning. Just a question on the transaction with Flexport. The letter mentioned that Shopify would -- Flexport would be the preferred partner for logistics. So is that preferred partner mean exclusive partner or would like payments, you would support other third-party logistics providers on Shopify?
Multiple: [Jeff Hoffmeister] Hey, Paul. Yes, that's right. Look, we have millions of stores on the platform. We have lots of small businesses. We also have very, very large enterprise as well. Part of our role as being the centralized operating system for these millions of businesses and brands is to enable them to bring the best products, the best infrastructure that they need to run their business. So Flexport is going to be the preferred partner. We think what they're doing is exceptional. And as I mentioned earlier, any business that grows at some point, there's sort of this massive floodlight eventually that shines on them. And one of the most complex issues which is that of logistics, and they're going to do a great job there. They have already proven to us that they know what to do there. But if there is a particular logistics partner or shipping company that another merchant wants to bring along, we can integrate with that. We have been doing that for quite some time with our shipping it guys. We have been doing that for quite some time with our shipping it guys. [Carrie Gillard] Our next question will come from Deepak Mathivanan at Wolfe Research.
[Operator] Our next question will come from Deepak Mathivanan at Wolfe Research.
Deepak Mathivanan: Great. Thanks for taking the question. So Jeff, after these cost-saving initiatives that you're currently implementing, how should we think about the fixed cost growth beyond into second half in 2024. Do you feel like headcount and other fixed costs are right now at the right place with this restructuring for sort of medium term opportunities the company see? And maybe is there a margin target or perhaps maybe relative to what you did before that we can expect going forward? Thanks so much. Yes, well as I alluded to just a couple of questions ago as it relates to our operating expense levels. We gave you some guidance as it relates to Q2 that will still be influx.
Jeff J. Hoffmeister: Yes, well as I alluded to just a couple of questions ago as it relates to our operating expense levels, we gave you some guidance as it relates to Q2 that will still be influx. As it relates to gross margin, I guess, what I would say obviously when you think about my comments about when the Flexport transaction will close, when you look at Q2, we will have partial impact from Flexport or -- I'm sorry, from Deliverr, which historically has obviously been a headwind to margins. We do have the pricing increases going into effect in Q2. Obviously it's basically about a week or so and those started hitting our P&L. So that will be a counterbalancing force in there, but obviously Shopify Payments, that is a larger and larger mix of revenues that of course has an impact on gross margins in the opposite direction. So as we think about where we are for gross margin to give you guidance for Q2 to basically be in line with Q1 and obviously Q1 is up over Q4. In Q4 you may recall, we were at 46%. So we've got some forces moving in both directions from gross margins. We're obviously not ready at this point to comment on the full year, but I think it's going to be a lot of the trends that you've seen historically on the business.
will have partial impact from Flexport or -- I'm sorry, from Deliverr, which historically has obviously been a headwind to margins. We do have the pricing increases going into effect in Q2. Obviously it's basically about a week or so and those started hitting our P&L. So that will be a counterbalancing force in there, but obviously Shopify Payments, that is a larger and larger mix of revenues that of course has an impact on gross margins in the opposite direction. So as we think about where we are for gross margin to give you guidance for Q2 to basically be in line with Q1 and obviously Q1 is up over Q4. In Q4 you may recall, we were at 46%. So we've got some forces moving in both directions from gross margins. We're obviously not ready at this point to comment on the full year, but I think it's going to be a lot of the trends that you've seen historically on the business.
but I think it's going to be a lot of the trends that you've seen historically on the business.
Multiple: [Carrie Gillard] Thank you, Deepak. Our next question comes from Colin Sebastian at Baird. [Colin Sebastian] Alright, great. Thanks and hopefully you can hear me as well. I guess Harley after reading Toby's letter, it sounds like part of the decision here was was based on what you're seeing around generative AI and developments there and obviously you've made some iterations to the platform already, but curious to learn more about the vision of how AI or generative AI more specifically integrates. And I guess, Jeff maybe what the investing implications of that will be from a head count as well as infrastructure perspective. Thank you.
Multiple: [Harley Finkelstein] Hey, Colin I'll start with that one. I think we are very fortunate to be amongst good companies with the best chances of using AI to help our customers who are merchants. And that's how we think about the usage of AI here. How do we integrate it into the tools that that help us build and ship better products to our merchants? You're already seeing that in certain areas of Shopify. For example, the task of writing product descriptions is now made meaningfully easier by injecting AI into that process. And what does that -- the end result of that is merchants spend less time running product descriptions and more time making beautiful products and communicating and engaging with their customers. We also -- you're also seeing -- we announced a couple of weeks ago, Shop at AI, which is what I think is the coolest shopping concierge on the planet, whereby you as a consumer can use Shop at AI and you can browse through hundreds of millions of products and you can say things like I want to have a barbecue and here's the theme and it will suggest great products, and you can buy it right in line right through the shopping concierge.
And what does that -- the end result of that is merchants spend less time running product descriptions and more time making beautiful products and communicating and engaging with their customers. We also -- you're also seeing -- we announced a couple of weeks ago, Shop at AI, which is what I think is the coolest shopping concierge on the planet, whereby you as a consumer can use Shop at AI and you can browse through hundreds of millions of products and you can say things like I want to have a barbecue and here's the theme and it will suggest great products, and you can buy it right in line right through the shopping concierge.
Multiple: [Harley Finkelstein] So, you're already seeing this come up in a couple of different areas of Shopify. But most importantly, the way we're thinking about AI is how can we use it to accelerate the experience and the product that we deliver to our merchants. And I think that's going to make things a lot easier. It means the merchants can spend more time on the things that matter most to them. [Jeff Hoffmeister] Yeah. And I would think to your question about how do we think about the size of the organization and the infrastructure spend we need to give or do, I think we've -- as we obviously make these moves today that is reflective of how we think about our future, and again, as we go into Q2 results here, which will be a period of a couple of intermittent changes in terms of what we're going through in terms of the financial impact of this, we'll have more clarity for you in the next quarter.
Yeah. And I would think to your question about how do we think about the size of the organization and the infrastructure spend we need to give or do, I think we've -- as we obviously make these moves today that is reflective of how we think about our future, and again, as we go into Q2 results here, which will be a period of a couple of intermittent changes in terms of what we're going through in terms of the financial impact of this, we'll have more clarity for you in the next quarter.
Yes.
Multiple: [Carrie Gillard] Our next question will come from Tyler Radke at Citigroup. [Tyler Radke] Yes. Thanks. Good morning. Appreciate the question. So, Harley, you talked about Shopify doing a really good job on partnerships, especially relative to other tech companies out there. I'm curious just with the exit of the logistics business here. How is that changing your view on potentially partnering with someone like Amazon with the Buy with Prime functionality? Just if you could kind of comment on your overall philosophy now that you've made this decision. Thank you. [Harley Finkelstein] Yeah. Specifically on the Buy with Prime, we will make a deal with Amazon if that's in the best interest of our merchants. All things around Buy with Prime are moving in the right direction, moving positively, so stay tuned for that. But more generally, I mean, look, Shopify is -- obviously, I mentioned some of the large partnerships like Stripe and now Flexport and Affirm and globally. But remember, I mean, a big part of the product market fit that Shopify provides to the millions of merchants is the entire app ecosystem, the thousands of apps that allow every single merchant no matter what their use case is to get exactly what they need from Shopify. And even if it's a specific use case, they're able to get 100% product market fit. So, it's not just necessarily the larger partnerships that I think demonstrate that Shopify is a great partnership company. We've been at this for over a decade now in the App Store, on the Theme store. And increasingly, especially with CCS, for example, where we have much larger brands in the Mattels of the world, companies like Black & Decker and some of the ones I mentioned like Zulily, they're going to want us to integrate with their existing infrastructure. And so, Shopify has always been really good on the API side of ensuring that you can get exactly what you want from us, whether it's directly from our core product or it's by leveraging some of our partners. But that's something that we're really proud of. And that's sort of on the product-enhancing side. On the merchant referring side, I mean, we have this massive network, tens of thousands of these agencies and third parties and systems integrators who are constantly referring new business to Shopify as well. And I think being known and being regarded as a company that is great at partnership that allows for partners to participate in the upside of the business is very important. It's the reason why we probably have one of the most impressive developer ecosystems on the planet. [Carrie Gillard] Thank you, Tyler. Our next question will come from Trevor Young at Barclays. [Trevor Young] Great. Thanks. Jeff, just on the 2Q rev guide of around 25%, pricing largely offsetting the logistics but also assuming that the transaction happens very late in the quarter. So, just to be explicit, you're not assuming much lift in 2Q from pricing. And then relatedly, just any initial feedback following the price increase. Are more merchants flipping to annual plans to keep pricing steady versus staying month-to-month and just taking the price increase? [Jeff Hoffmeister] Yeah. Trevor, to your point, your first question, we are assuming that the transaction closes toward the latter half of the year. And the price impact, just really about a week ago, went into effect. So, it's too early at this stage to fully gauge that. But again, from a top-line revenue growth, this would essentially be in line, obviously, for the guidance with what we did last quarter. So, we feel very good about our business across all fronts as it relates to merchant additions, as it relates to success in all the different geographies. The business is doing really well. But as we think, again, there will be some lost revenue from logistics, assuming that it closes in the quarter. And so, as we counterbalance all those drivers, that's how we think about the Q2 revenue guide. So, that's a key piece there. And then as it relates to the plan, the initial feedback on the plans, at this point, again, it's too early to tell. I would say, overall, we've been very pleased with the results. But again, when we have a full quarter of results in Q2, I think we'll be able to give you some better sense, but -- [Trevor Young] Thank you. [Carrie Gillard] Our next question comes from Darren Aftahi at ROTH Capital. [Darren Aftahi] Yeah. Good morning. Thanks for taking my question. Your comments about 15% cross-border GMV, could you just kind of speak to kind of Markets and Markets Pro and kind of how fast that GMV cross-border metric has been growing, kind of where you see that going in the next 12 months? Thanks. [Harley Finkelstein] Hey. Sorry. I'll take that call. Look, in both -- Shopify Markets is getting a lot of traction. In Q1 alone, around 100,000 merchants use either Markets or Markets Pro feature to make a cross-border sale. We launched Markets Pro into early access in September. We see more and more merchants that are adopting it now. But if you think about the business models of our merchants, U.S. merchants on average are selling to 14 countries. And so, going back to your comment made earlier about Shopify being the essential retail operating system for our merchants, if we want to be the center of their business, which we are, we need to enable them to sell across every single geography. And obviously, there are some geographies that they have not sold to yet. Making that easier is really, really important. In the case of Markets Pro, what's really interesting is that it really introduces this idea like a merchant of record solution. So, you think -- you have things like tax and duty compliance, but you also were able to provide, obviously, compliant with local laws, chargeback protection. And then if they want to go sort of one step further, of course, they can always go and leverage globally as well. But in last year, we saw about $28 billion in cross-border sales. In Q1 of this year, we saw, as you mentioned, 15% of total GMV. And so, we think the international -- the ability to help our merchants sell internationally easier with greater speed and efficiency is going to be very important. But also, remember that it also allows us to bring on new merchants from new geographies. Obviously, the majority of our merchants are still in our core geographies. But every time we make it easier to sell across the entire globe with all those features that I just mentioned, more and more merchants join Shopify and that also is a huge benefit to both these products. [Carrie Gillard] Thank you, Darren. Our next question comes from Matthew Pfau at William Blair. [Matthew Pfau] Great. Thanks for taking my question. I wanted to ask one on the Audiences product. It seems like it's already helping you out in terms of driving more sales on the platform, as well as driving some upgrades. But any other thoughts on how do you additionally monetize this product longer term? Thanks. [Harley Finkelstein] Yeah. Look, I mean, Audiences, we continue to improve Audiences, more merchants, improving the algorithms. It's been a year since the launch. We're seeing return on ad spend nearly double, and it's becoming a driver for upgrades, as I mentioned.
Relative to other tech companies out there I'm curious just with the exit of the logistics business here, how does that change.
So, Harley, you talked about Shopify doing a really good job on partnerships, especially relative to other tech companies out there. I'm curious just with the exit of the logistics business here. How is that changing your view on potentially partnering with someone like Amazon with the Buy with Prime functionality? Just if you could kind of comment on your overall philosophy now that you've made this decision. Thank you. [Harley Finkelstein] Yeah. Specifically on the Buy with Prime, we will make a deal with Amazon if that's in the best interest of our merchants. All things around Buy with Prime are moving in the right direction, moving positively, so stay tuned for that. But more generally, I mean, look, Shopify is -- obviously, I mentioned some of the large partnerships like Stripe and now Flexport and Affirm and globally. But remember, I mean, a big part of the product market fit that Shopify provides to the millions of merchants is the entire app ecosystem, the thousands of apps that allow every single merchant no matter what their use case is to get exactly what they need from Shopify. And even if it's a specific use case, they're able to get 100% product market fit. So, it's not just necessarily the larger partnerships that I think demonstrate that Shopify is a great partnership company. We've been at this for over a decade now in the App Store, on the Theme store. And increasingly, especially with CCS, for example, where we have much larger brands in the Mattels of the world, companies like Black & Decker and some of the ones I mentioned like Zulily, they're going to want us to integrate with their existing infrastructure. And so, Shopify has always been really good on the API side of ensuring that you can get exactly what you want from us, whether it's directly from our core product or it's by leveraging some of our partners. But that's something that we're really proud of. And that's sort of on the product-enhancing side. On the merchant referring side, I mean, we have this massive network, tens of thousands of these agencies and third parties and systems integrators who are constantly referring new business to Shopify as well. And I think being known and being regarded as a company that is great at partnership that allows for partners to participate in the upside of the business is very important. It's the reason why we probably have one of the most impressive developer ecosystems on the planet. [Carrie Gillard] Thank you, Tyler. Our next question will come from Trevor Young at Barclays. [Trevor Young] Great. Thanks. Jeff, just on the 2Q rev guide of around 25%, pricing largely offsetting the logistics but also assuming that the transaction happens very late in the quarter. So, just to be explicit, you're not assuming much lift in 2Q from pricing.
We will make a deal with Amazon if that's in the best interest of our merchants all things around VI with prime are moving in the right direction. We can positively so stay tuned for that but more generally I mean shopify is obviously I mentioned some of the large partnerships like stripe and now flex board and affirm and and and globally, but remember I mean, a big part of the product market fit that shopify provides.
Millions of merchants is the entire app ecosystem.
Multiple: [Jeff Hoffmeister] Yeah. Trevor, to your point, your first question, we are assuming that the transaction closes toward the latter half of the year. And the price impact, just really about a week ago, went into effect. So, it's too early at this stage to fully gauge that. But again, from a top-line revenue growth, this would essentially be in line, obviously, for the guidance with what we did last quarter. So, we feel very good about our business across all fronts as it relates to merchant additions, as it relates to success in all the different geographies. The business is doing really well. But as we think, again, there will be some lost revenue from logistics, assuming that it closes in the quarter. And so, as we counterbalance all those drivers, that's how we think about the Q2 revenue guide. So, that's a key piece there. And then as it relates to the plan, the initial feedback on the plans, at this point, again, it's too early to tell. I would say, overall, we've been very pleased with the results. But again, when we have a full quarter of results in Q2, I think we'll be able to give you some better sense, but -- [Trevor Young] Thank you. [Carrie Gillard] Our next question comes from Darren Aftahi at ROTH Capital. [Darren Aftahi] Yeah. Good morning. Thanks for taking my question. Your comments about 15% cross-border GMV, could you just kind of speak to kind of Markets and Markets Pro and kind of how fast that GMV cross-border metric has been growing, kind of where you see that going in the next 12 months? Thanks. [Harley Finkelstein] Hey. Sorry. I'll take that call. Look, in both -- Shopify Markets is getting a lot of traction. In Q1 alone, around 100,000 merchants use either Markets or Markets Pro feature to make a cross-border sale. We launched Markets Pro into early access in September. We see more and more merchants that are adopting it now. But if you think about the business models of our merchants, U.S. merchants on average are selling to 14 countries. And so, going back to your comment made earlier about Shopify being the essential retail operating system for our merchants, if we want to be the center of their business, which we are, we need to enable them to sell across every single geography. And obviously, there are some geographies that they have not sold to yet. Making that easier is really, really important. In the case of Markets Pro, what's really interesting is that it really introduces this idea like a merchant of record solution. So, you think -- you have things like tax and duty compliance, but you also were able to provide, obviously, compliant with local laws, chargeback protection. And then if they want to go sort of one step further, of course, they can always go and leverage globally as well. But in last year, we saw about $28 billion in cross-border sales. In Q1 of this year, we saw, as you mentioned, 15% of total GMV. And so, we think the international -- the ability to help our merchants sell internationally easier with greater speed and efficiency is going to be very important. But also, remember that it also allows us to bring on new merchants from new geographies. Obviously, the majority of our merchants are still in our core geographies. But every time we make it easier to sell across the entire globe with all those features that I just mentioned, more and more merchants join Shopify and that also is a huge benefit to both these products. [Carrie Gillard] Thank you, Darren. Our next question comes from Matthew Pfau at William Blair. [Matthew Pfau] Great. Thanks for taking my question. I wanted to ask one on the Audiences product. It seems like it's already helping you out in terms of driving more sales on the platform, as well as driving some upgrades. But any other thoughts on how do you additionally monetize this product longer term? Thanks. [Harley Finkelstein] Yeah. Look, I mean, Audiences, we continue to improve Audiences, more merchants, improving the algorithms. It's been a year since the launch. We're seeing return on ad spend nearly double, and it's becoming a driver for upgrades, as I mentioned.
Multiple: [Harley Finkelstein] Just over a week after upgrades, we see merchants churning on Audiences. We're also adding new marketing platform partners. So, we had Facebook and Instagram. We added Google in Q4. We just added Pinterest in Q1. And so, we really are excited. I mean average -- like ensuring that our merchants are able to get the highest return on ad spend possible and -- is something that not only they really obviously want and require, but it's only something that Shopify can do given our leverage because we have 10% of our e-commerce is done -- in the U.S. is done on Shopify. That is something very specific to Shopify. In terms of the monetization, Audiences is currently monetized indirectly via Shopify Payments. We will revisit the monetization levers once we make that extreme -- the machine learning algorithm even more effective once we have to use more product market fit. But you will see more and more features and more functionality rollouts around audiences in the coming quarters. But again, as I said on my prepared remarks, it's an early product that is seeing incredible traction, and I think it's beloved by the people that use it. So, it's a very exciting area of our business, and monetization will come in the future directly. [Carrie Gillard] Thank you, Matthew. Our next question comes from Bhavin Shah at Deutsche Bank. [Bhavin Shah] Great. Thanks for taking my question. Just on the 23% reduction in workforce, can you give us a sense of how much of that is related to logistics? Maybe those outside of logistics, what areas are most impacted? [Jeff Hoffmeister] Yeah. We have not talked about specifically how many of the employees are related to logistics.
Multiple: [Jeff Hoffmeister] I would say, as it relates to the areas which have been impacted, this is something which, unfortunately, has impacted our colleagues across all geographies and all levels within the organization. Tobi did make some comments in his letter regarding how we think about crafting ourselves for our future and so I would point you back to that. But this is, unfortunately, something which hits us at all perspectives. [Harley Finkelstein] Let me just add to that. I mean, let me say the thing. This is a very difficult day for any leader, any company to go through. I mean these are not the type of things that you want to do. But these are the things -- and often, the easy thing and the right thing are not the same thing. In this case, the right thing and the hard thing are the same thing. But what we are building here is a more fit-for-purpose Shopify that is going to be centered on our main mission, our main quest. We're going to have less scope creep. We're going to have fewer meetings. We're going to have more shipping great features to our merchants. We're going to create more balance around managers and crafters and builders, which we think will be a lot healthier. But this is going to set us up to take advantage of the opportunity we see in the future. The pace of change is unlike anything I think any of us have ever seen. And this new shape of Shopify will help us to achieve and execute on what is incredibly ambitious mission. Now, it doesn't make that any easier because it is a tough day for our company, but that's the reason why we're doing this. [Carrie Gillard] Thanks, Bhavin. Our next question comes from Andrew Boone at JMP Securities. [Andrew Boone] Good morning, and thanks for taking my question. I wanted to go to enterprise. Can you talk a little bit about greater components adoption and what you're seeing near term in terms of merchants reacting to it? Is it driving more merchant adoption in terms of enterprise? Or is it more the plus cycle upgrade where merchants are taking all of your products? Thanks so much. [Harley Finkelstein] Thanks, Andrew. So, we announced commerce components in January. We announced it onstage at the National Retail Federation conference. But really, the idea of this is that we needed something that was sort of a modern composable commerce stack. We've had incredible success with Shopify Plus. I mean, you -- obviously, you've heard me talk about all the great names that joined quarter after quarter, some of the most important brands and some of the most iconic brands in the planet using Shopify Plus. But there are other types of retailers, businesses who want something a lot more modular and composable. They want our storefront and their checkout, but they may want to use a different inventory system, or they want to use their own ERP system, but they want to use us for omnichannel and data and compliance, as well as checkout. So, what we're trying to do is make it really easy. Effectively, what we're trying to do is make it so that not using Shopify as an enterprise modern, thoughtful brand that wants to be around for the next couple of decades is a bad idea. And while Shopify Plus provided this incredible robust enterprise solution, some retailers, some brands wanted to take different pieces of Shopify and combine it with their own in-house systems. This allows them to do so. So, we're getting to a point now where there's fewer and fewer reasons why someone would not use Shopify to run a very large modern enterprise. And the results are already proving to be quite amazing. We're seeing more of these brands who historically never really want to talk to Shopify that are now saying, actually, we now want to have those conversations. And I think it's also shifting the enterprise perception of Shopify. So, the pipeline is building. We're adding more and more of those components. There's now more than 30 modular components that merchants can use or integrate with from Shopify and they can integrate with all their third-party services. But this allows us to get a larger piece of the enterprise. And remember, what we're providing them with is the same software, the same functionality infrastructure that we have been building for our own use over the last almost 20 years now that powers 10% of all U.S. e-commerce. So, it's a really good product for us, but it allows us to access a different type of enterprise customer. [Carrie Gillard] Thanks, Andrew. And our last question will come from Dan Chan at TD Securities. Sorry, it looks like he just dropped out of the queue. Our last question instead will come from Ken Wong at Oppenheimer. [Ken Wong] Great. Fantastic. Thank you for taking my question and squeezing me in. Just wanted to -- you know, as we try to fine-tune our models here, just wondering, as we think about the back half, any help in terms of trying to calibrate what the SFN contribution to growth is, to the extent that we need to trim that down after it closes in Q2? [Jeff Hoffmeister] Yeah. Ken, I don't have any specific guidance for you on this other than, obviously, what we said from a Q2 top-line perspective. We've given a general sense for the size of the business in the past. I think, obviously, once we get -- and part of this is just us figuring out when this closes in the quarter, and that will obviously allow us to give you a better perspective into the back half of the year. I think as it relates, though, just to Deliverr, obviously, that would be one piece of it. But keep in mind, kind of the flip side of all this in terms of all the great success we're having with all the other products and kind of what we're seeing, Harley, you talked about Markets and Markets Pro before tax, obviously, we talked in the call in the prepared remarks as it relates to our payments progress and the penetration we have there. And all the things we're doing from a geography perspective, particularly with strength in Europe, which has been really, really strong. So, it is absolutely true. Obviously, the Deliverr will be coming out of the revenue stream for the company, but there's a lot of other things that we've seen in terms of strong momentum, including -- we had talked a little bit about the merchant adds. That is something which across the board. We're seeing a lot of strength on Plus, on standard. And obviously, Harley just finished talking about CCS and enterprise. So, we're seeing strength really across all segments, all geographies of our business. And so, while there will be some revenue loss from Deliverr, we feel really good about everything else going on in our business right now. [Harley Finkelstein] Just before we end, let me just reiterate this.
So we announced. Conference, but really the idea of this is that we needed something that was sort of a modern composer Bowl commerce stack.
Conference, but really the idea of this is that we needed something that was sort of a modern composer Bowl commerce stack.
and part of this is just us figuring out when this closes in the quarter, and that will obviously allow us to give you a better perspective into the back half of the year. I think as it relates, though, just to Deliverr, obviously, that would be one piece of it. But keep in mind, kind of the flip side of all this in terms of all the great success we're having with all the other products and kind of what we're seeing, Harley, you talked about Markets and Markets Pro before tax, obviously, we talked in the call in the prepared remarks as it relates to our payments progress and the penetration we have there. And all the things we're doing from a geography perspective, particularly with strength in Europe, which has been really, really strong.
So, it is absolutely true. Obviously, the Deliverr will be coming out of the revenue stream for the company, but there's a lot of other things that we've seen in terms of strong momentum, including -- we had talked a little bit about the merchant adds. That is something which across the board. We're seeing a lot of strength on Plus, on standard. And obviously, Harley just finished talking about CCS and enterprise. So, we're seeing strength really across all segments, all geographies of our business. And so, while there will be some revenue loss from Deliverr, we feel really good about everything else going on in our business right now. [Harley Finkelstein] Just before we end, let me just reiterate this.
Before we end let me let me just reiterate this again.
Stay here at Shopify, obviously, we're saying goodbye to some team members that we've we've really enjoyed working with and it's not this is nothing that any leaders ever want to have to do but I can say as of about to celebrate my 13th year at Shopify. This is the most optimistic and this is the most <unk>.
Multiple: [Harley Finkelstein] Again, a tough day here at Shopify. Obviously, we're seeing about the same team members that we've really enjoyed working with and it's not -- this is nothing that any leaders ever want have to do. But I can say, as I'm about to celebrate my 13th year at Shopify, this is the most optimistic and this is the most focused company that I've seen. The opportunities in the future for us are massive. And I think this new shape of the company, despite the fact that it's a tough day for us, is exactly what we have to do to execute on that. And so, I'm incredibly bullish on where we're going, and I'm excited about the future for this company. If you like what we've done in the past, you're going to love what going do in the future. [Carrie Gillard] With that, this concludes our first quarter of 2023 conference call. Thank you for joining us. Goodbye.
Despite the fact that its a tough day for US is exactly what we have to do to execute on that and so.
I'm incredibly bullish on where we're going and I'm excited about the future for this company. This is if you like what we've done in the passenger level with you in the future.
With that this concludes our first quarter of 2023 conference call. Thank you for joining us today.