Q2 2023 Krispy Kreme Inc Earnings Call

Thank you for standing by my name is Maria and I will be your conference operator today.

Time, I would like to welcome everyone to.

To the Krispy Kreme second quarter.

2023 earnings call all lines have been placed on mute.

To prevent any background noise after the Speakers' remarks.

There will be a question and answer session.

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Do you Miss.

Okay.

Yeah.

I would like to turn the call over to Mr. Louis Hail Vice President of Global Corporate Communications Ms. Hale. Please go ahead.

Yeah.

Good morning, everyone and welcome to Christy claims second quarter 2023 earnings call. Thank you all for joining US today, our earnings release and accompanying earnings presentation deck are available on the Investor Relations portion of our website at investors <unk> Krispy Kreme dotcom join.

Joining me on the call this morning, and like powders field, President and Chief Executive Officer, Josh Charles Worth Global President and Chief operating Officer, and Jeremiah Shoe Kim Chief Financial Officer. After prepared remarks, they will be a question and answer session.

Before we begin I would like to remind you that this call contains forward looking statements made pursuant to the safe Harbor provisions of the private Securities Litigation Reform Act of 1995, including statements of expectations future events and future financial performance.

Forward looking statements involve a number of inherent risk and uncertainties and we caution investors that these risks could cause actual results to differ materially than those contained in any forward looking statements.

These factors and other risks and uncertainties are described in detail in the company's Form 10-K filed with the FCC on March 2nd 2023.

And in other filings that we make from time to time with the FCC.

Forward looking statements made today speak only as of today. The company assumes no obligation to publicly update or revise any forward looking statements, except as may be required by law. Additionally.

Today's call will include certain non-GAAP financial measures a.

A reconciliation between non-GAAP financial measures and their closest comparable GAAP measures can be found in the company's second quarter 2023 earnings press release and form 8-K filed today both are available at investors dock Krispy Kreme Dot com.

With that I'll turn the call over to Mike.

Good morning, and thank you everyone for joining us today.

I'm pleased to report our fourth consecutive quarter of double digit organic revenue growth.

Evidence of the strength of our Omnichannel strategy.

Our second quarter performance was bolstered by our continued focus on expanding our hub and spoke model as we leaned heavily into our omnichannel deliberate for us daily or DSD capabilities as well as our international expansion strategy.

Our focused strategy delivered 9% net revenue and 3% EBITDA growth in.

In line with our expectations.

We also remain concentrated on strategic execution of premium product sales and <unk>.

Full timing of selective pricing, while driving high levels of consumer demand.

I wanted to extend thanks to our crispy Creamers R.

Our team members for another fantastic quarter.

Every day, we aim to touch and enhance lives through the joy that is krispy kreme without.

Without your continued efforts and dedication to our brand and purpose this would not be possible.

Our donuts continued to be loved across all the countries, we operate in everyday and we understand that access to our brand is our biggest opportunity.

Alternately our aim is to continue expanding points of access and driving further availability of our donuts.

We have learned the different channels play different roles and satisfying our customers globally through our Omnichannel system.

The supplemental channels will help us reach our long term goal of 75000 points of access.

This quarter our points of access grew nearly 13% globally year over year.

And we were particularly pleased with the momentum we saw in the U S.

Our global points of access now stand at 12872, and we continue to be confident in our ability to achieve our annual goal of 10% to 15% growth.

Our U S fresh donut business led the way as our focus on increasing access helped drive another quarter of continued improvement in our largest market. We are maximizing our existing hub and spoke infrastructure.

Our continued momentum driven by the expansion of our DFT strategy gives us confidence in our plan to expand into new channels like use our drug.

In clubs, while building on our existing customer base.

For example, our current test with Mcdonald's, which Josh will talk about further has been a fantastic learning experience, thus far and has enhanced our belief that the <unk> channel is a significant growth opportunity not just in the U S market, but globally.

And our market development and international segments, we continue to see tremendous performance in Japan and Canada.

We are also starting to see some stability in our core equity international markets as pricing and inflation become more balance.

The growth potential in our international markets remains significant as our Omnichannel and DSD model further unlocks new points of access channels.

Customers.

I'm excited about the progress we've made on our global expansion strategy with new openings in Chile, and Costa Rica, and Jamaica, all performing well.

We remain on track to meet our goal of opening in seven new countries. This year with three to five countries to follow in 2024.

In addition, our signed pipeline of new hubs in fresh ups through our existing franchise partners is already well over 1000 shops.

Okay.

And insomnia cookies, we are ramping up our development efforts to get the 30 to 40, new bakeries this year.

<unk> International expansion in the back half of 2023, starting in Canada, and the U K.

In addition, we are focused on meaningful innovation, including opening our innovation center in Philadelphia in Q3.

And some cookies continues to evolve into a more mature growth business underpinned by exciting clients to gain additional share within the global addressable market of over 4000 bakeries.

As we continue to grow globally, we continue finding moments of joy to share with our colleagues and our guests.

In Q2, we celebrated national Donut day.

Has truly become global Donut day for us.

Was the strongest and largest donut day and crispy creams history.

Further cementing the importance of access to our guests.

Isn't only about actual donut sales that day, but also about gifting every customer one of our signature original glazed donuts just because they took the time to visit us.

This single event generated over 3 billion social media impressions and we're just getting started as we will move from a dozen countries participating to every country in which we have a presence by 2026.

As we start the third quarter, we have seen continued organic revenue momentum from our second quarter.

Our strategic priorities remain unchanged as we continue to drive capital light expansion of our Omnichannel model and grow points of access and lean into new and existing channels.

With this momentum we remain confident in our 2023 outlook and ability to achieve our long term.

2026.

Targets that we highlighted at our Investor day last year, including growing revenue to $2 $1 5 billion and adjusted EBITDA to $315 million.

My excitement and enthusiasm for all of this brand has to offer continues to grow we have the team the culture the brand.

And the strategy to execute on many opportunities for growth on our journey to becoming the most loved III three brand in the world.

With that.

Ill hand, the call over to Josh Josh.

Thanks, Mike.

Omnichannel system continues to deliver robust growth around the world with our fresh use doughnut business delivering double digit organic sales growth in the quarter once again.

We saw strong performances in the U S across all of our sales channels.

In large part to our specialty donuts, including Cookie blast furnace saves, many soma, which all proved popular in the quarter.

Selling the same fresh donuts that we make in all production hubs through more points of access is at the heart of our unique hub and spoke operating model, making krispy kreme more accessible and convenient to more consumers and during the second quarter. We added 462, new points of access globally, including six new.

Hotline theater shops, 45, fresh shops, and 460 ft doors.

This means that we remain on track to grow points of access by 10% to 15% this year.

In the U S. We added another 239 DFT deals in the quarter led by expansion with Kroger, which now carries krispy kreme and more than 1000 locations across the country.

We now have over 6300 DFT does in the U S with average weekly sales up 16% year over year in the second quarter.

We also continue to add secondary display cabinets to high traffic grocery dose, which add up to 70% incremental sales to a DFT door.

87 of these premium cabinets have now been added in U S grocery stores year to date with a similar number expected for the balance of the year.

The new initiative, which we just announced with Amazon as a small format Krispy Kreme fresher located within Amazon fresh grocery stores.

This capital light pilot exemplifies our strategy to make access to a fresh donuts more convenient for the consumer and is already underway with the opening of our first two locations in Chicago earlier this month.

Okay.

To support all of this growth we took the number of production hubs with spokes in the U S from 137 to 143 during the quarter.

These will all conversions of existing hubs without spokes, requiring minimal incremental investment.

Our trailing 12 month sales per hub <unk> was up 9% year over year to $4 7 million driving crispy creams use fresh margins up over 150 basis points compared to the same quarter a year ago.

With pricing now offsetting inflation. This improvement is driven by both the productivity benefits of adding sales to the hubs with spokes.

And the results of our previously announced U S shop network optimization program, which focused on the poor performing hubs without spokes.

Cities like D C, Miami, and Charlotte, which have all seen significant DAU growth. This year seeing some of our highest margin increases and are now demonstrating that we can deliver 20% plus margins in U S. Cities, just like we have seen internationally for several years in places like Sydney, Toronto and London.

As we've previously shared we are also running a DFT test in the <unk> channel and Kentucky with Mcdonald's, which is now in its six month.

As a reminder, we are servicing over 160, Mcdonald's restaurants, with fresh Donuts delivered daily, which they sell them to their customers branded as crispy cream.

While the test is still ongoing the results have shown us that the consumers value Krispy kreme experience in the Kyocera channel that these sales are incremental to our existing donut shop in DSD sales in the region and that we can successfully serve these points of access from existing hub network in Kentucky.

Given all of the expansion opportunities, we are seeing across multiple channels and customers. We have taken the opportunity to do a deep dive assessment of alternate capacity and capabilities to accelerate expansion of DSD in the U S.

Overall, we are confident that should we need to we can quickly leverage existing hubs and selectively add new production hubs to support network, even bigger than the 15000 points of access we set as our long term goal in the U S.

Okay.

I turn the call over to Jeremiah I wanted to highlight the progress we're seeing in our UK business, which has seen slower growth since the changes in the macro environment there last spring.

Specialty donuts targeted local celebrations, including a role doesn't range to celebrate that team's coordination contributed to double digit retail sales growth in the quarter.

Pricing and cost control initiatives also brought EBITDA margin back above 20%.

We've also taken actions on DSD in the U K, including optimization of our price pack architecture expansion into the club channel and the inclusion of Krispy Kreme and customer loyalty card programs, which is starting to improve our performance.

I'll now turn the call over to Jeremy.

Thanks, Josh and good morning, everyone as Josh mentioned demand remains healthy and while costs remain elevated versus historical levels, we expect to start seeing inflation ease in the back half of this year.

Some of our unfavorable hedging impacts often.

As Mike said, we saw growth across all of our reporting segments in the second quarter with net revenue up 9% year over year to $409 million.

Organic revenue, which excludes the impact of acquisitions and changes in foreign currency grew 11, 4% an acceleration from last year, driven by pricing premium specialty donuts and the growth of DFT in ecommerce.

We continue to see low levels of elasticity due to pricing, which we took again during the quarter.

As a result product and distribution cost as a percentage of revenue declined 30 basis points year over year. This contributed to adjusted EBITDA growth of three 1% in the second quarter to $49 million or an increase of four 1% in constant currency adjust.

Adjusted EBITDA margin levels were 11, 9% compared to 12, 6% one year ago as benefits from pricing and efficiencies in our network driven by our hub and spoke evolution in the U S was offset by inflation and year over year phasing of performance based bonus accruals.

GAAP net income of <unk> 1 million in the second quarter was driven by a $4 $4 million largely noncash expense related to the exit of branded sweet treats.

Adjusted net income for the quarter decreased 13, 1%.

$211 4 million and adjusted diluted EPS in the second quarter was seven.

Turning to our segment results. The U S business segment total revenue increased nine 3% in the second quarter to $267 million and organic revenue growth was 12, 7%. This was driven by pricing DFT expansion and e-commerce. Despite the disruption from third party Pos provider during the first.

Part of the quarter that impacted our ability to execute promotional activity in.

In addition, we saw strong revenue growth insomnia, cookies, which opened 23, new bakeries over the trailing four quarters adjusted EBITDA for the U S segment was up 16% to $28 $1 million with margin expansion of 60 basis points year over year to 10, 5% driven by strong performance in our U S fresh donut business.

This reflects the successful pricing actions taken over the last nine months, the efficient efficiency benefits realized from our hubs with folks and the benefits from our U S shop network optimization program. This margin expansion was delivered despite the same disruption caused by the third party Pos provider that impacted revenue as it also impacted our ability to me.

Labor efficiently impacts.

Impacts from the outage have since been resolved and.

In summary of cookies margins softened in the quarter as elevated input costs outweighed the benefits from pricing actions taken in early Q2.

International total revenue increased four 8% in the second quarter to $98 $3 million and organic revenue growth was three 5% driven by pricing and points of access growth of 7%, taking a point of access to 3670.

Adjusted EBITDA for the quarter was flat at $19 5 million with adjusted EBITDA margins of 19, 8%, which was up significantly from the prior quarter as pricing in all markets as well as rationalizing unprofitable DFT doors, and adding new more productive doors are having a positive effect on margins.

We expect the actions Josh detailed as he spoke about our UK business to positively contribute to margins over the remainder of the year.

Market development, which is made up of our franchisee businesses around the world and equity owned Japanese and Canadian markets saw organic growth accelerate to 23%.

Total revenues in the second quarter increased 17, 4% to $43 million driven by the strength in Japan.

Strong performance of our Costco partnership in Canada, and new market openings offset partially by a five 8% impact from foreign exchange headwinds and franchisee acquisitions.

Market development adjusted EBITDA increased 27, 3% to $15 7 million, despite a roughly $800000 negative impact from foreign exchange headwinds.

Adjusted EBITDA margins increased 290 basis points to $36 five in the second quarter compared to the prior year.

We continue to be very pleased with our performance in Japan, and the Canadian markets, which has led to outsized performance in this segment.

Turning to the balance sheet.

Recall that last quarter, we successful successfully refinanced our debt extending maturities to 2028, enabling our future growth and we also began efforts to reduce our reliance on vendor financing to normalized terms and reduce what has become a more expensive way to provide financing as.

As a reminder expense from vendor financing has adjusted EBITDA not net interest expense, we continue to make progress on that reduction in the second quarter and have reduced our reliance on these programs by over $80 million year to date, which will have a longer term tailwind to adjusted EBITDA and net income due to lower rates.

While we saw our leverage increased to four two times in the quarter, we expect to close the year under four times our leverage excluding this shift in vendor financing would have been much closer to three eight times and we continue to execute on plans to drive leverage close to two times to two five times net leverage by 2026.

Free cash flow. Excluding these efforts was also strong at $14 6 million, reflecting the strength of the underlying business fundamentals in.

In addition, we remain laser focused on deploying our capital to target the highest return opportunities as we mentioned that our 2022 Investor day, we expect capex as a percentage of revenue to reduce to 6% by the end of 2026 and I expect to fall around six 6% of revenue.

And $105 million and $115 million from 2023. This includes the opening of at least 30% to 40, new insomnia Cookie bakeries, and roughly 10 company built hubs in 2023.

We're also reaffirming our 2023 guidance and continuing to trend towards the middle to higher end of our revenue and adjusted EBITDA ranges.

<unk> growth of 9% to 11% and organic revenue and 8% to 10% and net revenue.

$205 million to $215 million of adjusted EBITDA and between 31 and 34 of adjusted EPS.

Our 2023 guidance includes modest tailwind from foreign exchange rates for the year based on current exchange rates each 1% move in the U S. Dollar index is a little over $1 million impact on adjusted EBITDA on an annualized basis as roughly half of our pre corporate expense adjusted EBITDA is outside the U S. We are pleased with our second quarter results that prove the.

Underlying strength of our business, giving us further confidence in our momentum as we enter the second half of 2023.

Operator, we can open up the call to Q&A now please.

Thank you at this time I would like to remind everyone in order to ask a question Press Star then the number one new telephone keypad.

Thank you please limit yourself to one question and one follow up then reenter the queue for any additional questions that you may have.

We will pause for just a moment to compile the Q&A roster.

Okay.

Your first question comes from the line of Laura.

Sure.

Sara Senatore Bank of America. Please.

Please go ahead.

Great can you hear me.

We can we can okay. Okay. Thank you well the topic for a minute.

A question a clarification and then a question in terms of that Pls disruption do you have any sort of estimate of what that might have been in terms of the impact on revenue or.

Just trying to understand.

What the disruption might've, Matt if you can quantify that and then a question I had was about loyalty programs and you mentioned in the UK Europe and yeah, you're seeing some success in adding krispy kreme kept loyalty card programs I know you've talked about re launching in the U S next year.

There are any kind of lessons that you can take away from the UK or maybe.

That inform how youre thinking about loyalty programs, given the relatively low frequency nature of the crystal communication.

Thanks, Eric Great question is Jeremy here I'll start off by saying that despite the interruption.

We still delivered improved margins saw strong ecommerce revenue at 18, 8%, which is actually up 130 basis points and actually did not see a perceivable decline in customer satisfaction scores.

The disruptions caused across the business really manifest itself in two key areas. One was delays in our ability to run and execute promotional activity and <unk>, which had an impact on revenue.

And then two the lack of visibility to real time information, which impacted our ability to manage the labor.

I think what I would say is that you are in the midst of insurance recovery right. Now so I don't want to kind of quantify and put numbers out there just given given that.

It's important to note that these issues have been resolved and are now behind us.

Thanks.

Hi, This is Josh on the on the loyalty loyalty.

Our loyalty.

As important source of crispy cream.

Particularly given the importance of e-commerce.

And the level of interaction we have the brand with the brand we have $15 5 million loyalty members around the world, that's an increase of 18% year over year, including $11 5 million in the U S.

You're right, we're looking to improve the loyalty program. Even further later this year, we're looking to make it more intuitive and easier to track for customers.

Be testing that later this year in the U S.

In the U K, we have a loyalty program, what I was actually referencing and Nicole was being a part of customer.

Loyalty programs are grocery stores, which have.

Their own loyalty programs and starting to become a part of that there's something to your question that we didn't want to do more in the U S. We haven't done too much of that in the U S. We are speaking to our key account customers about how we can do that one of the challenges.

Availability.

We are not available in every grocery store in.

In the U S with our fresh donuts and have much more broad availability in the U K, but it's something that we think down the line with DFT will certainly play a role.

Correct, yes understood. It's in a different format I guess I was just wondering if maybe at a higher frequency occasion that comes with that people are going to those partners. If it changes how you think about loyalty broadly, but it sounds like you've taken they are complementary and your own partnership CRM loyalty and then these partners.

Yes, definitely I mean, most of our loyalty programs that we manage directly through the retail donut shop sales channel.

The starts to add that capability through through DSD and it gives a lot of visibility as well.

UK supermarkets and use it as a way of communicating with our customers extensively and certainly by getting more involved with that we know we the brand Krispy kreme becomes more top of mind.

Got it thank you so much.

Operator, I think we go to the next question. Please.

Yeah.

Okay.

Yeah.

Yeah.

Mr. Joe Evansville J P. Morgan. Please go ahead.

Hi, Thank you how are you.

Hi, Joe Hi.

Hi, Hi in your prepared remarks, I mean it was.

Looking at the overall footprint Youre hub model.

Just really trying to evaluate how many DSD accounts you can do to existing.

And I guess there was some thought of maybe putting in some more assets in terms of even expanding DSD accounts beyond 15000. So.

Also in that in those remarks, I mean, it almost kind of dovetailed exactly.

Mcdonald's and the 160 stores or so that that you have in Kentucky. So I guess was there an intention to kind of tie those two comments together I mean in other words are you looking at your your footprint and your capacity now to potentially prepare for a regional or even national expansion into Mcdonald's.

Yes.

Yeah.

Yes, so again, what we've learned John its Mike.

We love that the test has allowed us to really get.

Deep knowledge of how the Qs GSR channel is going to actually work.

And what that does is just on Loch just the opportunity from that need state that the consumer's looking.

Either a single or they're using gifting that they can compound with it but it really unlocks the convenience right with the drive thru that you see in <unk> and we can do that so what we really started to look at as the channel is what's the opportunity in that channel within our existing footprint and how could that work and then really push on <unk>.

Not yet.

Guarding Mcdonald's itself, John I mean, it's a great business and really enjoying working with them one of the things.

So remember those it just behaves like a DSD DAU for us similar sales and profit margins.

We're selling a limited selection of.

Doughnuts, but at the same fresh totally donuts, we so anywhere else.

And there is no sort of as I mentioned this sort of cannibalization effect so for us when we're thinking about.

The learning from that I mean, we've learned for example, how to deliver over longer distances from our hubs and we've had to do before whilst maintaining quality and service standards.

Really proving a valuable tests that are being super collaborative.

And as I said, a moment ago.

Were confident we could serve Macdonald stores to your point.

You'll see up to them, we look forward to hearing from them. How they think the test is going regarding the more broader point that you're making around hubs and spokes along with this level of DFT expansion. It behooves us to start looking ahead to how do we service more and more DFT doors is clear with the growth rate, we have whether it's <unk>.

Curacao or other channels in grocery convenience.

And indeed, more recently club and other opportunities we need to start planning ahead.

For greater expansion. So we've we've taken a lot of the learnings from Mcdonalds.

And then sort of realized that by making changes to operating hours donut processing and packing layouts delivery windows and the like we can get even more from our existing hubs than we even thought was possible before.

So we serve about 6000 DFT doors today.

I think we could get to mid 12000, DFT deals just with the existing hubs remember we have about 225 production hubs in the U S that we directly own but we also have 45 franchise owned hubs.

Part of that as well.

So all in that that represents.

A great opportunity for us and so we're really working on how to how to calculate a lot and start to plan for that.

I mentioned, even selectively investing in new hubs I mean, if we wanted to add on top of that 12000, let's say another eight to 10000 over the years to come as we meet the DFT demand, we think that still learning requires a 10% to 15% increase in production hubs itself, because we're learning how to make reduction.

Hubs purpose built with automation with more production lines to meet this kind of demand. So it's an exciting time to be thinking ahead and thinking about our hub network of the future rather than worrying about optimizing our hub and spoke network of the past.

Very interesting and the comment about doubling nearly doubling the number of doors served on existing hubs is obviously, a very interesting one from just the return on assets perspective, it actually the statement reminded me and maybe this maybe this for knock vernacular is just going to fade into the past at some point, but.

Hubs with folks hubs without stubs, you actually I think I'm looking at 82 hubs without spokes is there what is in that number has obviously been going down.

Both year over year, and I think over a period of years whats what's the current thinking around those I mean do you want to shed those hubs actually start to redevelop spokes as you kind of look at markets again, and maybe there are some smaller format or convenience or <unk> chains that can turn on the delivery light if you will.

That was an accidental PON, but turn on the delivery.

<unk>.

All of those hubs without spokes, who might be a nice way to add a sales layer that currently doesn't exist.

I mean, our hub network was not originally designed for this kind of opportunity so.

But what.

We do know how to do is make a lot of different cuts and so we've been learning how to adapt it for the future future model.

So this these legacy hubs. These hubs without spokes, we continues to go back to them as you say and say okay. What's the opportunity here of course, we want to invest in new hubs for your stock.

Doing that what can we do with our existing and so as you know for the program. We described in our Investor Day in December 2022.

We've closed 14 of the hubs without spokes and we've converted actually just in the way you described 17 hubs spokes to become hubs with spokes and bear in mind. These are the ones. We didn't necessarily think were going to work. We didn't think we could make the layouts, where the operating procedures, where the economics work, but we're learning more and more.

With the level of sales per door in off premise sales, we can get from DFT. We can make the economics work now becomes a point with some of these stores are just not in great locations to support <unk>.

<unk> rollout, but still play a role in the local communities there.

Hotline.

The retail business the experience for all.

For families and our customers going to that local donut shop still still warrants it particularly in the southeast so that that legacy of hubs.

Without spokes will likely be with us.

From a long time to come because they are profitable now we've addressed alone is a nonprofit ones. All the wall you can see that we are adapting our learning and I'm thinking about what's the right kind of hub for this new model launch.

Areas at the back of house, even more than one line at the back of house more logistics areas may be even the location of the hub you don't want to on main and main if you will driving trucks out in the back all night, and so we're learning and adapting and of course.

The opportunity for automation technology to be a part of that as well. So all of those mean that the absolutely the hub is evolving.

There is a support omnichannel and we are excited about the changes we've made to the legacy and now what we can do to support this growth going forward.

John I just say.

If you think about it the opportunity you were saying hey could they build more customers and do that our priority is also we've got great customers, we need to continue to figure out how to build out those existing customers. So thats also in balance how do we do that right because we want to be outstanding to all the customers, we serve and thats going to always be one of our priorities is.

Well, Yeah, you can grant Mcdonald's, where <unk> got the progress Walmart's, Vince with fantastic customers already.

Yes understood separate.

Topic, if I can obviously EPS drivers strike truly in the news.

Can you in that context are outside of that context can you talk about your staffing execution.

What you guys are doing to kind of attract and retain on the delivery side, specifically for you how we should be thinking about that going forward.

Again, the difference in our model right. When we were staffing drivers in our shops right. It's about four to five drivers to manage the routes.

It's not been a challenge for us to be able to attract I'm going to make sure that we have the right incentive systems. We can compete in that the uniqueness of the model is that you are coming in through the front door, it's easy for our drivers to interact with the customer and then.

They're done by a certain part of the day right. So it's a unique approaches to how it works and they can have that so we haven't seen the challenge on that well.

We will continue to be attracted to this space, but thats, where we continue to see and look at other alternatives as we continue to expand yeah I mean, it's.

It's not things without impacting significantly today, but you know again with this level of growth, we're planning and thinking ahead, most importantly, fresh quality local delivered donuts.

All of our DSD model, but as we expand.

We are going to need to evaluate alternative models as long as they deliver on these parameters. So.

We will remain flexible but for now the crispy cream is that part of our.

<unk> core and doing a great job to get those doughnuts out until all of these new locations as well as our existing partners.

Thanks, John .

Operator can we have the next question please.

Our next question comes from Jon Tower from Citi. Please go ahead.

Great. Thanks for taking my question I was just quick quickly wanted to get your thoughts on pricing in the back half of the year I know you had discussed earlier Jeremy.

As a little elasticity that you're seeing as you're taking sort of a pricing, but we're certainly hearing from other quick service operators that.

Plans for the back half of the year or.

To take less pricing, if not zero pricing. So curious to get your thoughts on later 2023 and into 'twenty for how youre thinking about pricing across the different markets in different channels for the brand.

Yes.

And then Jeremy will just get in a probably a little bit more on the detail.

We always look at pricing as a strategic piece, because we want to be an affordable indulgent treat in all the markets that we serve.

We've seen a lot of really not just pricing, but the premium amortization of the brand is really sticking as we do fresh either in the DSD business and see our customers continue to migrate towards a better product as well as premium innovation from partnerships, whether they be the Eminem is doughnuts are the Spongebob and Mexico.

What really happens in the pricing strategy.

As people migrate because they are getting they want to try that new merchant mix, the new products that we have.

It allows us to also because where it doesn't business have a secondary doesn't at a value price. So it really works with us it's a way of giving back as well that's been fairly consistent as we've really honed in on our.

Dozens model because it capitalizes on gifting and frequency as well, yes, John I mean, its a great question. Thank you for the question.

Price will always play a role in the growth of our portfolio.

And the way, we're evolving our thinking around pricing is much broader growth lever than just list price increases the way, we think about it as my kind of just referenced the premium amortization of the portfolio through donut offerings price pack architecture. The lever for US and then also the way, we think about and drive efficiency in our.

<unk> and discounting strategies.

And so we tend to think about it more holistically. So now to your point, we're in the back half of the year as we might come under a bit of pressure around list price increases there's other levers in our portfolio to kind of drive from a pricing realization standpoint.

We will continue to evaluate price every quarter globally, while ensuring we're providing an attractive offering to our consumers and our strategy is to really take price in line with inflation.

Going forward, so you'll continue to see that play out.

Got it and just thinking about the inflation, obviously, you've got another reading. This morning. It seems like it's softening quite a bit. So is the interpretation. There that you guys are looking at core CPI and saying alright, that's easing therefore pricing.

Later this year into 'twenty four is certainly lower than what we've been seeing in past 12 to 24 months.

Yes, I think for US we've locked in a lot of the key commodities for the rest of the year with low double digit inflation on average for the year labor is kind of locked in more or less at mid to high single digit inflation.

As we look forward to 2024, we are seeing some deflation and we're looking opportunistically to lock in prices at attractive price points.

But what I would say is we're still seeing elevated prices and things like sugar, which remain around five year highs and.

And we do expect rough rough.

On cartons.

High double digits next year, which is the commodity we actually cant hedge. So we will continue to need to be flexible with the way, we think about pricing even into 2024.

Got it thanks for taking the questions.

Our next question comes from the line of Mr. Brian Mullan from Piper Sandler. Please go ahead.

Okay. Thank you just a question on the insomnia business in the U S.

Data on how the business is.

Doing right now perhaps give some early thoughts on the pace of growth for next year, and then just related to that.

<unk> continues to open at a faster clip how would you describe the competitive environment. In this category are you seeing a change in any way any thoughts would be great.

So the brand is now starting to become.

More of a mature brand and our business and they are ramping up as we talked about it was about 23 shops in the last 12 months, our target is to get to 30 or 40 cookie shops.

And unlocking that on a yearly basis and growing from that so we've seen that opportunity and see line of sight of that.

We continue to invest in our innovation center, which we will be opening up in Philadelphia that will really help drive the.

Whether it's a limited time offerings or anything from a cookie perspective.

What should be.

What the consumer is looking for in the dozens business as well right so from that aspect.

We have a unique brand in terms of how we compete in the marketplace right. It's a late night <unk>.

<unk> started in the college, and we really try to capitalize that and we continue to grow from that business. So the competitive set we think of ourselves again, as a gifting and snacking opportunity and what we see in the business as it is not just in the college town anymore, we're able to start to break into the cities in the suburbs and that starts.

It really target, where we think the business can be from a Tam as we've identified even in our investor day to get to a 4000 bakeries.

Okay. Thank you and then just a.

Question on DSD business, Mike in the prepared remarks, you spoke to the idea that the Kyocera channel might also work outside of the U S as well.

Are there any markets that you might already have in mind.

It would be logical maybe places where you already have hubs, but any way you could elaborate on that kind of in or just even how much time you might be spending on this opportunity just where it lies in the priority list any thoughts would be great.

Yes.

Again, we're in more than 30 markets around the world. Our priority right now is really getting and honing in on the <unk> channel using the U S is a big test case.

Does the DSD system that we have works around the world those would be natural ones. Once we prove it and run it in the United States. So we'll be very disciplined about how to do that and then the same logic would work in a DSD system and we have a route where you are managing multiple customers along the route that could be from different <unk>.

Channels. If it continues it's going to work in the markets that we're in.

But our focus will be on the U S.

Alright, Thanks, Brian .

Our next question will come from the line of Mr. David Palmer from Evercore ISI. Please go ahead.

Thanks, Good morning.

What was the year over year sales growth per U S hub in the quarter.

So the the sales per hub hubs spokes.

$4 7 million, which was up 9% year over year.

Okay.

Okay great.

On an LTM basis, but thats for the quarter, that's what it was.

Yes.

It's a 12 month figure if you recall so it's an annualized figure. So we then compare it to the same quarter a year ago, which is again an annualized figure. So it's not a sort of quarter by quarter, but $4 seven will be the annual sales over the last 12 months and it's 9% versus the same time a year ago.

Okay.

I'm trying to reconcile things 16, 16% growth in.

<unk>.

Sales and weekly sales per DFT door in the U S.

And it looks like there was.

A 14% expansion in the number of DFT doors.

In the U S.

So it does that mean that there is about a 30%.

Sales growth in DFT doors.

Okay.

Yeah.

In terms of if you wanted to calculate what's the growth of DSD itself sales overall, it's about 25% in the quarter CLO math isn't too far off.

If thats what Youre looking for and then you've got you had about a 7% reduction in the number of hubs.

Yeah.

In terms of the.

Number of hubs in the U S quarter.

A year in the quarter.

The because of the hubs spokes youre thinking so.

Yeah.

225, I think it was.

Year ago, we had 240, yes, yes.

So you had maybe over 30% growth in DSD sales per hub in the U S.

If you take the 25 and add the.

Seven right because.

And so I'm just wondering the call at over 30% growth.

In DSD sales per hub, how much do you think that added.

To your.

To your sales per U S hub is that essentially.

Do you think that equals the nine.

Is that.

Or is that more is there.

How do we kind of think about that as just a pure sales per hub contributor that over 30% growth in DFT sales per hub.

Yes, no. That's omnichannel model can definitely be complicated and forgive us for that I think that one of the challenges is this retail sales in there and also the hub reductions of hubs without spoke so.

The math doesn't quite quite play out like that but what we can say is that the expansion of points of access and pricing with the two biggest drivers all start growth the sales per hub growth that you describe or indeed, the overall organic growth of the business.

So.

I think that DSD aim is indeed, a big driver.

Of that 9% and indeed, the most likely the biggest driver going forward of the sales per hub growth that we'll see.

Because it is an average measure and as we add spokes to the hubs, particularly some of the hubs without spokes that historically, we didn't necessarily first go full we now have learned that we can make them work as well some of them only have one or two routes as well, which actually depresses the sales per hub. So.

All about evolving this system to deliver high growth and flow through to the bottom line and this kpis you're picking up on that is just one of the ones that we used to say are we doing what we said we're going to do at points of access to our hub network. So we're happy to take take it offline and go through all the detail on that math, but that's the main head.

I'd Love you to walk away with.

Okay.

Our next question comes from the line of Mr. Brian Harbor Morgan Stanley . Please go ahead.

Yes. Thank you good morning.

Could you talk more about the international segment, just because I think that's been the one that's been a little bit slower growing recently.

And I think just from other companies, we've seen probably resilient results in some of those markets. Although it certainly varies.

Do you think is really still needed there to two <unk>.

Drive faster growth.

The success of the brand in our Omnichannel business. It continues to play out around the world as Mike said earlier I mean these these are specialty donut campaigns, we're seeing successful across the planet the points of access expansion of the DSD model is applicable everywhere and E. Commerce is strong everywhere.

We're seeing for.

For example, Mike mentioned.

Jeremy mentioned that Canada, and Japan, 30% plus growth actually our international franchise markets on average grew more than 20% last quarter.

Company owned Australia, Mexico grew high single digit in the quarter and the U K was flat. So I think your question is largely a U K question we.

We did actually see very interested in the strong double digit retail sales growth in the UK last quarter, but it was offset by a decline in DFT, specifically, that's consistent with what we see as sort of an industry wide trend for reduced supermarket visits teams.

Teams doing a great job that they are adapting to those conditions as I mentioned, a moment ago and have already taken actions to do things like in addition to the loyalty card that came out with Sarah's question earlier.

We're introducing nine packaged minis to bring more choice to the consumer and indeed broaden the value proposition.

Not changing macro environment. So I mean, the headlines of the question is we do see strong resilient performance across the world, but like with any portfolio.

Business, you do have ups and downs.

Time to time that you need to manage in our case specific.

The U K and we're confident around the applicability is the model going forward around the globe.

Okay. Thanks could you comment on.

Roughly I think this is a U S comment, but how much total price you had in the in the second quarter and how much you think youre going to have in the second half.

Okay.

Yes, Brian I can take that and thanks for the question.

As I mentioned, we took pricing across all our markets in the U S. Specifically, we took another low single digit price increase in the quarter that leaves us to the mid teens on an annualized basis and as I mentioned before with John's question. You will continue to look at inflation and reflect pricing if we need to.

Thank you.

Okay.

As a reminder, in order to ask a question Press Star then the number one on your telephone keypad.

Our next question comes from Mr. Bill Chappell <unk> Securities. Please go ahead.

Thanks, Good morning.

Yes, it was.

Wondering.

Is there a way to quantify the impact of the vendor disruption in the quarter and I assume that's.

Just on U S sales.

Yeah, I can take that and then I think Sarah asked a similar question so apologize a bit repeating but just given we're in the midst of an insurance claim against this I really don't want to kind of quantify the way I would think about it from a modeling perspective. It did have an impact in revenue as a result of our inability to run promotional.

Activities and get <unk> out timely and it did have an impact on the EBITDA.

In the U S specifically.

As we weren't able to see real time information of manner, managing labor efficiency efficiently.

I'd say that outage.

It's roughly four to six weeks of pain in the U S to give you an idea of what that impact would look like over the quarter.

Yes, we still delivered organic.

Organic growth in <unk>.

On the fresh business, so while the 150 basis points of margin increase.

It gives you an idea of what could have been but yet we're not able to.

Flat right now.

Yes.

I guess.

The thought process be that.

You're now talking about full year guidance at the high end.

Of your range despite that so I assume that's just us carrying through.

The next two quarters as the issue doesn't happen and what your run rate could have been last quarter is that fair way to look at it.

That's exactly how we're thinking of it as well you know I should current trends persist, we do anticipate will land at the mid to high end of our range from a guidance point of view.

So thats spot on Bill yes.

It's.

The consumer we're seeing.

Strong, particularly in the U S where this impact happened.

As we talked a lot about the convenience <unk> commerce and the level of the specialty Donuts, we've seen that trend continue into July .

If you saw M&ms donut range, which even include a special premium priced doughnuts, so with many M&A <unk> really popular.

Again, we're seeing that.

Growth was driven by quite interestingly, the 18 to 24 year old demographic very healthy part of the consumer base now represents 28% of our sales.

These sweet treat loving heavy curious all spending digital natives.

<unk> got a lot of confidence in the brand and that's why I think we talk about momentum on the brand even now.

Got it and then just also a follow up on the pricing you talked about mid single digit pricing going forward is that kind of a net number because you also actually talked about Europe , and more multi packs and promotions and stuff like that to address the consumer there.

Is that a net or.

We give some of that back with the kind of stepped up promotions, particularly in Europe .

Yes.

<unk> digit pricing in the quarter relative to the U S. Specifically.

We're not expecting to give much of that pricing back in as we think about.

To get more from a price realization perspective, it's more of a kind of a profit impact than youll see in kind of list price changes with things like price pack architecture, just changing in the discounting kind of strategies that we have.

Got it thank you.

Okay.

Our next question comes from the line of Mr. Andrew Wolf from CL King.

Please go ahead.

Yeah.

Thank you follow up on pricing as well just over the geographic segments.

Putting sort of what you've given us about the U S pricing.

Price realization and comparing it to.

Sales for growth versus the EBITA growth for international market development and the commentary in the release.

It seems pretty evident there is just more pricing power right now in the U S.

Yeah.

Certainly that's the way your strategy seems to be rolling out.

Just give us a flavor for the price increases.

In international and in the market development segments.

And why they're there.

There are different seems substantially versus the U S. In terms of the amount of pricing power.

We've actually.

It's a great question, maybe I can tackle the pricing and then Josh can tackle kind of consumer across the different kind of markets that we see.

We have seen aggressive pricing across all of our markets in the second quarter and kind of the high single digit low double digit range.

So I actually feel very good about our ability to navigate price increases will still.

Offering value to our consumers and that's kind of the feedback we've been getting so far in the markets that we have taken price.

In markets like the U K.

Okay. So Josh I don't know if you have any well.

They all say the macro environment is interesting around the world, but only moderately so by that I mean, I talked a bit about m&ms and success there, but also that we have been deploy.

Deploying that specialty Donna strategy around the world and in fact, the U K, so double digit organic growth in the retail business. After a variety of engaging our specialty donut programs like the rule doesn't want I mentioned on the call earlier.

It really reflects that when we get all.

Execution right when we excite the customer in this low frequency business, it's still an affordable treat even in the context of price increases.

And <unk> Donuts sow cost $1 79.

The U S. So youre talking about.

So what's most important is to make sure that people have access and convenience to the brand and are excited about the the innovative products, we're selling in and we're seeing that that work.

The world sometimes to extraordinary levels like we just mentioned on Japan and Canada.

We don't see.

Whether or not pricing was taken in one market versus another as the driver of our success.

Successor, it's more implementation of the strategy.

Hotline execution, that's really brought a lot of the business in Japan, we're doing really well with Costco and club and Canada is a slightly different reasons, but we don't see pricing power variation as a as a driver of performance, but overall your overall general point that in the U S. When it's worth it when the programs are exciting when we bring meaningful innovation.

And notoriety as the brand.

We are able to pass on the pricing, we must given the inflationary environment in our commodity group.

So we appreciate that our customers see the value in what we're selling.

The only other thing I'd add is the <unk>.

Shifting.

Sharing is a global piece so when people are using that for our brand. It's just a different location right. So whether it's mother's day, whether it's father's day and whatever was happening around the world. That's a great gift that's shared by families right. So the mindset in our markets is the same how do we do.

Dozens how do we build that how your premium is how do you make it affordable to the sweet treat but how do you then complemented its really is about that discipline of how do you make sure the frequencies driven by gifting et cetera, and then match it up with just great partners.

Okay.

Just the last bit of a follow up.

Which is sort of also an open question is.

Given your answer clearly.

Okay.

I was trying to use one or two statistics to say Hey. This is your competitive set go into the CPI and look at like baked goods and doughnuts or something like that or.

Or.

Queues on our away from home.

It seems to be okay.

Pretty far off I mean, it sounds like you're competing against the <unk>.

As the world.

Curious thanks, so could you just kind of.

I've mentioned this from time to time, but just how do you look at the competitive set.

For the.

As you said.

Sort of infrequent occasion of the kind of indulgence.

You guys are bringing to market.

So again, we do look at the competitive set has a broad suite tree our direction is to be the most low three three brand in the world.

So the opportunities.

Specifically at the Donut category right, we don't really focus our energy on our single serve.

We focus our energy on the dozens business.

We do that and we bring either premium amortization with partners.

Recent with <unk> for example.

And the mindset is.

You can capitalize on occasions, which is.

<unk> really happens or unique events like Halloween and holiday.

Or you can just really unlock because your partners.

We're creating that desire. So when you have an eminent as doughnut that might be broken in half in the low <unk> come out people want to try that right. So you end up trying to say, how do I maximize that opportunity and it is about people will still have a sweet treat.

We just want to be and our affordable indulgence phase III <unk> III space, we want to be there when they're making that decision.

Yeah.

Okay.

Thank you.

Hi, Thank you I.

I will now turn the call over to Mr. Mike <unk> for closing remarks. Please go ahead.

I appreciate everybody being on the call.

I always.

I want to talk and think our crispy creamers for doing an incredible job.

I also want to be a little bit of reflection and make sure that folks keep their thoughts in mind on that folks in Maui and any of our crispy cream family that might've been impacted there and see what type of support Krispy kreme might be able to do so.

Thank you.

Ladies and gentlemen, this concludes today's call. Thank you all for joining you may now disconnect.

Yeah.

Yeah.

Yeah.

Yeah.

Q2 2023 Krispy Kreme Inc Earnings Call

Demo

Krispy Kreme

Earnings

Q2 2023 Krispy Kreme Inc Earnings Call

DNUT

Thursday, August 10th, 2023 at 12:30 PM

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