Q3 2023 Employers Holdings Inc Earnings Call

Yes.

Greetings and welcome to employers Holdings, Inc. Third quarter 2023 earnings Conference call.

At this time all participants are in a listen only mode. A question and answer session will follow the formal presentation.

If anyone should require operator assistance during the conference. Please press star zero on your telephone keypad. As a reminder, this conference is being recorded it is not my pleasure to introduce Laurie Brown Chief Legal officer. Thank you you may begin.

Thank you Doug Good morning, and welcome everyone to the third quarter 2023 earnings call for employers today's call is being recorded and webcast from the Investor section of our website, where a replay will be available following the call.

Presenting today on the call will be Kathy Antonello, our Chief Executive Officer, and Mike Paquette, Our Chief Financial Officer statements made during this conference call that are not based on historical facts are considered forward looking statements. These statements are made in reliance on the safe Harbor provision of the private Securities Litigation Reform Act.

1995.

We believe the expectations expressed in our forward looking statements are reasonable risks and uncertainties could cause actual results to be materially different from our expectations, including the risks set forth in our filings with the Securities and Exchange Commission.

All remarks made during the call are current only at the time of the call and will not be updated to reflect subsequent developments to.

The company also uses its website as a means of disclosing material nonpublic information and for complying with disclosure obligation.

Under Sec's regulation FD, such disclosures will be included on the Investor section of the company's website. Accordingly investors should monitor that portion of the company's website. In addition to following the Companys press releases SEC filings public conference calls and Webcasts.

In our earnings press release, and in our remarks or responses to questions. We may use non-GAAP financial metrics reconciliations of these non-GAAP metrics to our GAAP results are included in our financial supplement as an attachment to our earnings press release.

Our investor presentation, and any other materials available in the investors section on our website now I'll turn the call over to Kathy.

Thank you Laurie good morning to everyone and thanks for joining us today to start this morning, I'll provide some highlights of our third quarter 2023 financial results, then I'll hand, it over to Mike for more details on our financials prior to Q&A I'll share some additional commentary.

Our third quarter results were solid our net written and earned premiums were up 4% and 3% respectively with wage increases a strong labor market, our thoughtful appetite expansion program and our new sales and underwriting operating model each contributing to this growth.

As a result, we ended the quarter with more than 126000 policies in force a record level representing increases in each of the last 13 consecutive quarters.

Our net investment income was up 9% the increase was due to higher market interest rates impacting bond yields partially offset by lower invested balances of fixed income investments, Mike will speak more about our net investment income later in the call.

From an underwriting standpoint, we maintained our current accident year loss and LAE ratio on voluntary business at $63, 3% below the 64% we maintained throughout 2022.

As was the case a year ago, we did not recognize any prior year loss reserve development in the quarter because the full actuarial study was not performed and the amount of indicated net prior year loss reserve development was consistent with our expectations, we will evaluate our prior year reserves in more detail.

Year end, when we routinely perform a full reserve study.

Our total commissions and associated commission expense ratio were higher this quarter due to an increase in agency incentive accruals, which are specific to individual contracts and very with agency growth and profitability.

Our total underwriting and general and administrative expenses were also up slightly but the associated expense ratio remained consistent with that of a year ago when considering the increase in our premium.

With that I'll turn the call over to Mike and I'll return to provide my closing remarks, Mike. Thank.

Thank you Kathy.

Gross premiums written were $196 million versus $189 million a year ago, an increase of 4%. The increase was primarily due to higher new and renewal business writings.

Net premiums earned were $185 million versus $179 million, a year ago, an increase of 3%.

Our losses and loss adjustment expenses were $115 million versus $112 million a year ago that increase was due to higher earned premiums partially offset by a lower current accident year loss and LAE provision.

Commission expenses were $27 million versus $25 million a year ago. The increase was primarily due to higher earned premiums and higher 2023 agency incentive accruals.

Underwriting and general administrative expenses were $44 million versus $42 million a year ago. The increase was primarily due to higher compensation related expenses and higher policyholder dividends and bad debt expenses each of which resulted from the increase in earned premium.

From a reporting segment perspective, our employer segment had pretax income of $21 million versus $26 million, a year ago, and its resulting calendar year combined ratios were each 98% for the period.

From a reporting I'm sorry.

Our <unk> segment had a pretax loss of $2 million in each period.

Turning to investments our net investment income was $26 million versus $24 million a year ago. The increase was due to higher bond yields partially offset by lower invested asset balances as measured by amortized cost.

The decrease in our invested assets year over year is largely the result of winding down our federal home loan bank leveraged investment strategy.

Pursuant to that strategy, our insurance subsidiaries received advances from the FH L. B throughout 2022 and the proceeds from these advances were used to purchase investment securities.

Our fixed maturities currently have a duration of $4 four and an average credit quality of a plus.

Our weighted average bond yield was four 1% at quarter end and our new money rate today is in excess of 6%.

Our net income this quarter was unfavorably impacted by $6 million of net after tax unrealized losses from equity securities and other investments, which are reflected on our income statement and our stockholders' equity was further impacted by $26 million of net after tax unrealized losses from fixed maturities.

Securities, which are reflected on our balance sheet.

During the third quarter of 2023, we repurchased 367209 shares of our common stock at an average price of $38 95 per share and we currently have a remaining share repurchase authorization of $36 million.

Yesterday, our board of directors declared a fourth quarter 2023 regular quarterly dividend of 28 cents per share. This dividend is payable on November 22nd to shareholders of record on November eight.

And now I'll turn the call back to Kathy.

Thank you Mike.

We are currently laser focused on integrating series operations into those of employers.

After the consolidation effort is complete policies issued by Saturday and employers will be administered and serviced consistently.

And redundant systems and processes will be eliminated generating additional efficiencies and expense savings for the company.

Through this through this initiative and others. We remain confident that we can further reduce our total underwriting expenses in 'twenty 'twenty four as a percentage of our earned premiums and I look forward to sharing our progress with you on that front at our next earnings call.

Throughout the year. We've also been actively returning capital to our shareholders, which has enhanced our earnings per share and return on equity metrics. Our capital management efforts. This year, which have consisted of share repurchases and regular quarterly dividends totaled $22 million in the third quarter.

And $84 million year to date.

These actions reflect our strong balance sheet abundant underwriting capital and confidence and the companys future operations.

In closing as a unique specialist in small business workers' compensation, we've never been better positioned to further benefit from the favorable trends and opportunities that we're seeing and we remain highly confident in our continued success.

And with that operator, we will now take questions.

Thank you ladies and gentlemen at this time, we'll be conducting a question and answer session.

If you'd like to ask your question you May press Star one on your telephone keypad.

Total indicate your line is open question queue. You May press Star two if you would like to remove your question from the Q4 participants using speaker equipment. It may be necessary to pick up your handset before pressing the star key.

Our first question comes from the line of Mark Hughes with Truest. Please proceed with your question.

Yeah. Thanks, good morning.

Kathy.

I think the the new business or the premium growth excluding the audit adjustments was up in the double digits again.

You have a.

Talk about your expansion in appetite.

Or a new class codes I wonder if you could.

Stay whether you think the the environment on a go forward basis.

Good enough that it should allow you to kind of expand at a similar pace or are you looking at other <unk>.

Expansions that are perhaps can you increase your underwriting appetite just to kind of a sense on the top line dynamic here.

Yeah, well, let me give you a few numbers and then I'll talk a little bit more about the appetite expansion effort during the third quarter, we increased our audit accrual by a million two and so that now stands at $40 2 million and that compares to what we.

Did N Q3 F. 2022 when we increased our audit accrual by $9 million. So there's a bit of a difference. There also audit pickups remained strong in the third quarter that totaled about seven 4 million, which compares to 12 and a half million in there.

Third quarter of 2022 so when you exclude as you were mentioning all the final audit pick up and change in accrual amounts our gross written premium increased about 12% and the third quarter of 2023 relative to the third quarter of 'twenty to 'twenty two.

So yes, we still do have double digit growth when you take out the audit the.

The audit premium adjustments.

We also recognized about $14 5 million and endorsements and the third quarter and that's up three and a half million from last year.

In addition, about a million three came through and noncompliance premium so as.

<unk> policies are being audited, we endorse the enforced policies upward and to reflect that change in payroll and that's generating a tailwind for endorsements.

We are bullish on our.

Opportunities for growth, we continue to look at opportunities to expand our appetite and our we formed a committee to do that they are still in effect and we're looking at class codes that we can open up in 'twenty 'twenty four and just to give you an idea of <unk>.

How that's impacting our growth.

Through September 30th New business was at 115 million of our written premium and about $40 million of that is coming from our appetite expansion classes. So we like what we're seeing there the loss ratio is coming in.

Very similar to what we see we've seen on our traditional target classes and so we do expect to continue that effort.

Very good.

Health care inflation, what's your take it seems like Theres, some additional discussion, but maybe not much sign of it yet what do you think.

Yeah.

Yeah.

No. We're we're certainly keeping an eye on it up to this point medical inflation.

The economic data has been mild relative to <unk>.

The inflation that we're seeing in other sectors like energy or housing and food and and so that's good news and I can tell you that internally. This quarter. We performed a study that looked just at prescription drugs and whether or not we're seeing an inflationary impact on.

Find basket of Pharmaceuticals, and we found that our internal drug cost index.

For and network pharmacy costs had been it's been decreasing every year since 2019, but did experience an uptick in 'twenty two 'twenty three.

But despite that increase from 'twenty to 'twenty two to 'twenty twenty-three pharmacy costs are still lower now than they were back in 2019.

So we have seen a little year over year increase after many years of decreasing but it's still lower than it was pre pandemic.

Understood. Thank you very much.

Sure.

That's very reminder, it is star wanted to ask a question. Our next question comes from the line of Bob <unk> with Janney. Please proceed with your question.

Operator: Greetings and welcome to Employers Holdings, a third quarter, 2023 earnings conference fall. At this time, all parts of the event are in a listen only mode. A question and answer session will follow the formal presentation. If anyone who require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded.

Hi, Thanks, and good morning, so thanks for the update on the expansion classes Kathy I just.

Sorry, I just wanted to know.

What's the average policy size is for that business is it is it bigger or smaller than your traditional book.

Lori Brown: It is not my pleasure to introduce Lori Brown, Chief Legal Officer. Thank you. You may begin. Thank you, Doug.

Yeah. It is it is larger in fact, we've seen our average policy size, increasing you know quite a bit since we entered into the appetite expansion of course some of that is coming from just the economic growth that that I've talked about in the past with higher employment level.

Lori Brown: Good morning and welcome everyone to the third quarter, 2023 earnings call for employers. Today's call is being recorded in webcasts from the Investor section of our website where a replay will be available following the call.

Lori Brown: Presenting today on the call will be Kathy Antonello, Archie's Executive Officer and Mike Piquette, or Chief Financial Officer. Statements made during this conference call that are not based on historical facts are considered forward-looking statements. These statements are made in reliance on the safe harbor provision of the private securities litigation reform act of 1995. Although we believe the expectations expressed in our forward-looking statements are reasonable, risks and certainties could cause actual results to be materially different from our expectations, including the risks set forth in our filings with the Securities and Exchange Commission.

And in wages, increasing and so forth.

But we have seen our average policy size for our in force book go from about 5200 to about 5500 over the course of the last year or so so it is it is increasing.

Is that is that.

Largely attributed to the expansion classes or is that like you said just kind of more of a.

Besides the payroll base going up in all of Europe.

So I would say, it's both Bob it's not it's it's both the increasing wages and or appetite expansion effort.

Lori Brown: All remarks made during the call are current only at the time of the call and will not be updated to reflect subsequent developments. The company also uses its website as a means of disclosing material non-public information, and for complying with disclosure obligation under SEC's regulation FD. Such disclosures will be included on the investor section of the company's website. Accordingly, investors should monitor that portion of the company's website in addition to following the company's press releases, SEC filings, public conference calls and webcasts.

Okay alright. Thanks.

A quick question on Saturday I understand Youre rolling Youre trying to consolidate 30 inches employers platform.

It sounds like you expect that to be pretty.

Pretty much done in 2024 is that is that what your expectations are.

Yeah, we expect them to have a lot of the work done in 2023 and to start experiencing the benefits of that from an expense standpoint in 2024.

Okay. So start starting in the first quarter of 'twenty 'twenty four do you think you'll have some of the expense savings there.

Lori Brown: In our earnings press release and in our remarks or responses to questions, we may use non-gap financial metrics. Reconciliation of these non-gap metrics to our gap results are included in our financial supplement as an attachment to our earnings press release, our investor presentation and any other materials available in the investor section on our website.

It'll roll in throughout the year, but yeah, we should we should start to see some in the first quarter of 2024.

Okay, great Thanks and.

One quick question for Mike The F H L B strategy.

Are we expecting that to be completely unwound in the fourth quarter. This year.

Lori Brown: Now I'll turn the call over to Kathy. Thank you, Lori.

That's kind of what I was expecting but I didn't know if there was any update to that.

Kathy Antonello: Good morning to everyone and thanks for joining us today. To start this morning, I'll provide some highlights of our third quarter 2023 financial results that I'll hand it over to Mike for more details on our financials. Prior to Q&A, I'll share some additional commentary. Our third quarter results were solid. Our net written and earned premiums were up 4% and 3% respectively. With wage increases, a strong labor market, our thoughtful appetite expansion program, and our new sales and underwriting operating model, each contributing to this growth.

Hard to tell Bob we're down to $40 million right now and are we still are seeing an adequate spread between the borrowing rate and what we're earning on the asset. We just have to watch it for liquidity and credit and if it maintains that adequate spread will keep it through year end.

If not we'll take that trade off the table. So it's a little hard to tell and the investments the investment market right now is a little a little wild. So we watch it we watch it every week every day and we'll act accordingly.

Kathy Antonello: As a result, we ended the quarter with more than 126,000 policies enforced, a record level representing increases in each of the last 13 consecutive quarters. Our net investment income was up 9%. The increase was due to higher market interest rates impacting bond yields, partially offset by lower invested balances of fixed income investments. Michael speak more about our net investment income later in the call. From an underwriting standpoint we maintained our current act of the year Laws and LAE ratio on voluntary business at 63.3% below the 64% we maintained throughout 2022.

Okay, great. Thanks.

Thanks for your answers.

Okay.

Thanks, Bob.

There are no further questions in the queue I'd like to hand, the call back to you Mr. Antonio Little for closing remarks.

Okay. Thank you Doug and thank you all for joining US. This morning, we look forward to meeting with you again in February of 2024.

Yeah.

Ladies and gentlemen, this does conclude today's teleconference. Thank you for your participation you may disconnect. Your lines at this time and have a wonderful day.

Okay.

Kathy Antonello: As was the case a year ago we did not recognize any prior year loss reserve development in the quarter because the full actuarial study was not performed and the amount of indicated net prior year loss reserve development was consistent with our expectations. We will evaluate our prior year reserves in more detail at year end when we routinely perform a full reserve study. Our total commissions and associated commission expense ratio were higher this quarter due to an increase in agency incentive accruals, which are specific to individual contracts and vary with agency growth and profitability. Our total underwriting and general and administrative expenses were also up slightly, but the associated expense ratio remained consistent with that of a year ago when considering the increase in our premium.

Okay.

Mike Piquette: With that I will turn the call over to Mike and I will return to provide my closing remarks. Thank you, Kathy. Gross premiums written were $196 million versus $189 million a year ago, an increase of 4%. The increase was primarily due to higher new and renewal business writings. That premiums earned were $185 million versus $179 million a year ago, an increase of 3%. Our losses and loss adjustment expenses were $115 million versus $112 million a year ago.

Mike Piquette: That increase was due to higher earned premiums partially offset by a lower current accident year loss and LAE provision. Commission expenses were $27 million versus $25 million a year ago. The increase was primarily due to higher earned premiums and higher 2023 agency incentive accruals. Underwriting and general administrative expenses were $44 million versus $42 million a year ago.

Mike Piquette: The increase was primarily due to higher compensation related expenses and higher policyholder dividends and bad debt expenses, each of which resulted from the increase in earned premiums. From a reporting segment perspective, our employer segment had pre-tax income of $21 million versus $26 million a year ago and its resulting calendar year combined ratios were each 98% for the period. From a reporting, I'm sorry, our third segment had a pre-tax loss of $2 million in each period.

Mike Piquette: Starting to investments, our net investment income was $26 million versus $24 million a year ago. The increase was due to higher bond yields partially offset by lower invested asset balances as measured by amortized cost. The decrease in our invested assets year over year is largely the result of winding down our federal home loan bank leveraged investment strategy. Pursuit to that strategy our insurance subsidiaries received advances from the FHLB throughout 2022 and the proceeds from these advances were used to purchase investment securities.

Mike Piquette: Our fixed maturities currently have a duration of 4.4 and an average credit quality of a plus. Our weighted average bond yield was 4.1 percent at quarter end and our new money rate today is an excess of 6 percent.

Mike Piquette: Our net income this quarter was unfavorably impacted by $6 million of net aftertax unrealized losses from equity securities and other investments which are reflected on our income statement and our stockholders equity was further impacted by $26 million of net aftertax unrealized losses from fixed maturity securities which are reflected on our balance sheet. During the third quarter of 2023 we repurchased 367,209 shares of our common stock and an average price of $38.95 per share and we currently have a remaining share repurchase authorization of $36 million.

Mike Piquette: Yesterday our Board of Directors declared a fourth quarter 2023 regular quarterly dividend of $0.28 per share. This dividend is payable on November 22nd to shareholders of record on November 8th.

Kathy Antonello: And now I'll turn the call back to Kathy.

Kathy Antonello: Thank you Mike. We are currently laser focused on integrating securities operations into those of employers. After the consolidation effort is complete policies issued by Serity and Employers will be administered and serviced consistently. And redundant systems and processes will be eliminated generating additional efficiencies and expense savings for the company.

Kathy Antonello: Through this initiative and others we remain confident that we can further reduce our total underwriting expenses in 2024 as a percentage of our earned premiums. And I look forward to sharing our progress with you on that front at our next earnings call. Throughout the year we've also been actively returning capital to our shareholders which has enhanced our earnings per share and return on equity metrics. Our capital management efforts this year which have consisted of share repurchases and regular quarterly dividends totaled $22 million in the third quarter and $84 million a year to date. These actions reflect our strong balance sheet, abundant underwriting capital and confidence in the company's future operations.

Kathy Antonello: In closing as a unique specialist in small business workers compensation, we've never been better positioned to further benefit from the favorable trends and opportunities that we're seeing and we remain highly confident in our continued success.

Operator: And with that operator we will now take questions.

Operator: Thank you. Ladies and gentlemen at this time we'll be conducting a question and answer session. If you'd like to ask your question you may press start one on your telephone keypad. The competition tunnel and the Kinger line is in the question queue. You may press start two if you would like to remove your question, from the Q. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star key.

Mark Hughes: Our first question comes from the line of Mark Hughes, with truce. Please receive your question. Yeah, thanks. Good morning. Happy, I think the new business or the premium growth excluding the audit adjustments was up in the double digits again. You have talked about your expansion and appetite for new class codes. I wonder if you could say whether you think the the environment on a go forward basis, is it good enough that it should allow you to kind of expand at a similar pace? Are you looking at other expansions that perhaps can increase your your underwriting appetite? Just a kind of a sense on the top line dynamic here.

Kathy Antonello: Yeah, well let me give you a few numbers and then I'll talk a little bit more about the appetite expansion effort. During the third quarter we increased our audit accrual by a million two and so that now stands at 40.2 million. That compares to what we did in Q3 of 2022 when we increased our audit accrual by nine million dollars. So there's a bit of a difference there. Also audit pickups remain strong in the third quarter that totaled about 7.4 million which compares to 12.5 million in the third quarter of 2022.

Kathy Antonello: So when you exclude as you were mentioning all the final audit pickup and changing accrual amounts, our growth written premium increased about 12% in the third quarter of 2023 relative to the third quarter of 2022. So yes, we still do have double digit growth when you take out the audit the audit premium adjustments. We also recognized about 14.5 million in endorsements in the third quarter and that's up 3.5 million from last year.

Kathy Antonello: In addition about a million three came through a non-compliance premium. So as expired policies are being audited we endorse the enforced policies upward and to reflect that change in payroll and that's generating a tailwind for endorsements.

Kathy Antonello: So we are bullish on our opportunities for growth. We continue to look at opportunities to expand our appetite and our we formed a committee to do that. They are still an effect and we're looking at class codes that we can open up in 2024 just to give you an idea of how that's impacting our growth through September 30th. New business was at 115 million of written premium and about 40 million of that is coming from our appetite expansion class. So we like what we're seeing there. The law's ratio is coming in very similar to what we've seen on our traditional target classes. And so we do expect to continue that effort. Very good.

Kathy Antonello: And then healthcare inflation, what's your take? It seems like there's some additional discussion, but maybe not much sign of it yet. What do you think? Yeah, we're certainly keeping an eye on it. Up to this point, medical inflation in the economic data has been mild relative to the inflation that we're seeing in other sectors like energy or housing and food. And so that's good news.

Kathy Antonello: I can tell you that internally, this quarter, we performed a study that looked just at prescription drugs and whether or not we're seeing an inflationary impact on defined basket of pharmaceuticals. And we found that our internal drug costs index for in network pharmacy costs had been it's been decreasing every year since 2019, but did experience an uptick in 2023. But despite that increase from 2022 to 2023, pharmacy costs are still lower now than they were back in 2019. So we have seen a little year over year increase after many years of decreasing, but it's still lower than it was pre-pandemic. That's good.

Operator: Thank you very much. As we reminder it is store one to ask a question.

Bob Ferdinand: Our next question comes from the line of Bob Ferdinand with Jenny. Please receive your question. Hi, thanks. Good morning. So what I thanks, thanks for the update on the expansion classes, Kathy. I just want to know what the average policy size is for that business. Is it bigger or smaller than your traditional book? Yeah, it is larger. In fact, we've seen our average policy size increasing, you know, quite a bit since we entered into the appetite expansion.

Bob Ferdinand: Of course, some of that is coming from just the economic growth that I've talked about in the past with higher employment levels and wages increasing and so forth. But we have seen our average policy size for our enforced book go from about 5,200 to about 5,500 over the course of the last year or so. So it is increasing. Is that largely attributed to the expansion classes or is that like you said, just kind of more of a the size of the payroll based, you know, going up and all year. It's both. I would say it's both Bob. It's not it's it's both the increasing wages and our appetite expansion effort. Okay, thanks.

Kathy Antonello: Quick question and charity. I understand you're you're rolling. You're trying to consolidate charity into the employers platform. It sounds like you expect that to be pretty much done in 2024, is that what your expectations are? Yeah, we expect to have a lot of the work done in 2023 and to start experiencing the benefits of that from an expense standpoint in 2024. Okay, so starting in the first quarter of 2024, do you think you will have some of the expense savings there? It will roll in throughout the year, but yeah, we should start to see some in the first quarter of 2024. Okay, great.

Bob Ferdinand: Thanks.

Mike Piquette: And one quick question for Mike, the FHLB strategy. Are we expecting that to be completely unwound in the fourth quarter this year? That's kind of what I was expecting, but I didn't know if there was any update to that. Hard to tell Bob, we're down to 40 million right now, and we still are seeing an adequate spread between the borrowing rate and what we're earning on the asset. We just have to watch it for liquidity and credit.

Mike Piquette: And, you know, if it maintains that adequate spread, we'll keep it through your end if not, we'll take that trade off the table. So it's a little hard to tell, and the investment market right now is a little wild.

Operator: So we watch it every day, and we'll act accordingly. Okay, great. Thanks, the interest. Thanks, Bob. There are no further questions in the queue.

Kathy Antonello: I'd like to hand the call back to Ms. Antonello for closing remarks. Okay, thank you, Doug. And thank you all for joining us this morning.

Kathy Antonello: We look forward to meeting with you again in February of 2024. Ladies and gentlemen, this does include today's teleconference. Thank you for your participation.

Operator: You may disconnect your lines at this time, and have a wonderful...