Q3 2024 Remitly Global Inc Earnings Call

Okay.

Beyond the rule of 50 as defined by the sum of revenue growth and adjusted EBITDA margin.

To put it in perspective adjusted EBITDA. This quarter was more than what we earned in the entire first half of this year and more than the adjusted EBITDA, We delivered in all of 2023.

This shows the strength of our business model and ability to drive profitable growth.

With that backdrop, let me share my thoughts on <unk> unique and sustainable growth strategy.

<unk> is the top priority we are a growth company and we are just getting started the massive market. We serve the unique customers, we cater to and the structural advantages to innovate disrupt and winning share gives me confidence in our growth algorithm.

Let me unpack this.

First let me talk about our market opportunity.

We have a very large addressable market of consumer cross border payments of almost two trillion.

In a highly fragmented space as you can see on slide five.

We have one share every year since our founding and we are still only approximately 3% penetrated.

<unk> volume grew more than 40% in the third quarter over five times the market growth rate.

The fragmentation works to our advantage as we are the only scaled digital player with more than $1 billion in trailing 12 month revenue and growing 30% plus.

<unk> positioning as a digital first provider has allowed us to sustainably outgrow the market along with improving economies of scale.

Crucial.

Third I'll discuss structural advantages as a digital business.

These advantages apply across every aspect of our business, including marketing technology platform and our global network ultimately driving low friction customer experiences let me touch on some of these examples.

One of the distinct benefits of a digital business is we get smarter with every click every customer call and.

Every transaction.

We add to the rich data driven insights we have on the end to end customer experience, which enables us to develop a real time view of customer behavior.

This powers innovation as product teams get a deeper sense of customer needs.

Deeper understanding of customer behavior helps us continuously improve the efficiencies and effectiveness across every part of the business.

For example, our business teams regularly run experiments in a b test and our data analysts spend a tremendous amount of time analyzing customer cohorts.

Demand curve and customer actions. This data powers marketing teams to build high ROI marketing campaigns as you can see on slide six.

Confidence in our marketing investment is the result of durable customer behavior and over 10 years of historical data and behavior that we continue to observe.

For example, a significant majority of trailing 12 month revenue comes from customers acquired in prior periods.

This focus for marketing investments remains uninsured, we optimise lifetime value to customer acquisition cost.

Our average payback period remains well below 12 months.

This gives us high confidence in deploying marketing investments.

We serve and continuously improving in every aspect. So we can deliver on promises wind trust and growth.

In summary, our large market opportunity.

<unk> ability to serve customers and structural advantages make me confident about the future.

As I wrap up let me share a few thoughts on our outlook.

For the full year 2024, we are raising both revenue and adjusted EBITDA outlook, reflecting the strong performance we delivered in the third quarter.

For 2025, it's early but I can tell you that we are already hard at work building a comprehensive plan given the durable revenue we have high confidence in our top line results.

The leadership team and I are planning our objectives and key results for the next year. This will guide our strategic priorities and focus areas.

In the next earnings call I will further detail our strategy growth priorities and how we will achieve durable profitable growth and provide more detailed guidance on what you can expect us to deliver in 2025.

With customer Centricity at its core our business model feeds momentum from one part into another and this creates a virtuous cycle that keeps reinforcing itself.

Re imagining cross border payments, where customers like Sabra Oreo concerned their hard earned money home to family and a simple and instant way.

Before I hand, it to the costs, let me share how excited I am to welcome him to remotely as the Chief Financial Officer. The cost has decades of experience in senior finance roles at Fortune 500 companies and I have already learned a great deal from him and his first 60 days of a cost prioritized investor engagement.

And has already done an extensive investor listening tour.

No doubt you will drive profitable growth through financial discipline and prudent resource allocation.

With that and with thanks.

As a percentage of revenue year over year.

Technology investments are enabling improved speed and fjord effects across the transaction lifecycle.

G&A expense was $35 7 million and as a percentage of revenue improved more than 250 basis points year over year as we benefited from continued discipline on hiring and non head count spend we are implementing additional automation.

<unk> and AI tools to help drive even more efficiencies.

Overall strong revenue growth combined with efficiency and discipline across all operating expense categories led to adjusted EBITDA of $46 7 million.

Net income this quarter was $1 9 million.

Compared with the $35 $7 million net.

Net loss in the third quarter of 2023.

Net income in the quarter included stock based compensation of $39 3 million.

As a percentage of revenue stock based compensation was 11, 7% or approximately 50 basis points lower than the most recent quarter, making it the fourth decline on a sequential basis.

This reflects our continued focus on moderating head count growth rate and changes in mix of equity and cash for new hires.

It is important to note that while stock based compensation is recognized ratably over the time of grant vesting schedules for new employees are generally over a 40 year period and backend loaded aligning with the long term investor interests in managing dilution overtime.

We've heard your feedback and we will provide quarterly guidance going forward.

And I think sometimes when we talk about word of mouth, some folks can equate that to.

Marketing efforts and that certainly has an impact but the foundation is the product at our scale and size just continues to get better and that results in outperformance in terms of growth compared to the rest of the market you saw that in Q3, you see that Q4.

To date I'm incredibly excited about the plans that we're already laying out for 25 to continue that kind of self reinforcing loop that ive mentioned were calling internally. The flywheel that we may share more about in the future, but it's customers like <unk> that are coming back again and again because the product just continues to be superior given some of the structural advantages that we have and the.

And the product and experience we deliver.

Thank you.

And our next question comes from the line of Andrew <unk> with Wells Fargo.

Hey, Thanks for taking my question, maybe if you could just give us some of the building blocks on that 2025, guys. It's really helpful to have the low to mid twenties, but some of the fundamental assumptions that are going in there I know you mentioned there were certain tailwind in flight corridors that are expected to use. So maybe you can give a little bit more detail there.

Sure.

Yes.

Andrew This is <unk>. Thank you for your question.

And if you think about FY 2025.

First of all this is an early view keep in mind that we wanted to give.

Given the view that we have from cohorts give you an early signal. So you can start thinking about that.

Once that similar to what Matt had shared earlier would it be in majority of the revenue after cohorts first full year on the platform and that gives us confidence.

To be able to provide that early signal.

In addition, I would say that as I did my listening tour.

That was a frequent asked to be able to provide a little bit of an early view into things as well as give.

Indications in terms of where the business is headed so that was the Genesis dead. If you think about FY 'twenty five.

And what we shared keep in mind a few things.

First is we saw FX deal wins in 2024 year to date and.

Similar to what we shared for Q4, we're not assuming those FX tailwind to continue we could benefit from them, but from a <unk> perspective.

What it was best not to bake them in.

Currently we believe that.

Our quarterly active customers.

The growth that we have seen on a sequential basis, we expect that to continue in 2020, Fayetteville and finally, I'd say, we believe that the volume growth.

We'll outperform revenue similar to what you have seen thus far in 2024. So overall similar trends through 2020 forward from those growth algorithm perspective.

Finally, I would say that we have.

Hyper focused on Q4.

Q4 is a crucial quarter that sets us up for a successful 2025, so it will be.

Executing relentlessly on that and that will define the formal guide that we'll provide in the next quarter.

Yeah, and I'd just add this morning, I was reviewing some of our company level goals for 2025, and I am incredibly excited given the foundation that we've set in 24 plus.

How that just kind of fuels our product to be able to continue to improve in 'twenty five as well as be able to get a lot of the other.

Engines running in terms of marketing at the right efficiency.

Im looking beyond 25 already to be honest and if you zoom out both historically and looking forward. Historically you go back to 2020, we were just over $250 million in revenue and so you look this year, we've guided to already over $1 5 billion.

You look at the early early numbers that we're giving on 25, and then I'm thinking about how do we continue to go after the three three trillion.

Look at what it will be by 2030.

It's exciting and I think we are uniquely positioned to do it as I said in my opening remarks, and Theres. Just this self reinforcing component to it in addition to solid execution that we need to continue to deliver that's going to take us to really accomplishing our vision of really transforming the lives of.

Our customers around the globe by Reinventing Cross border financial services. So excited about what's to come Andrew I appreciate the question.

Please for our next question.

Our next question comes from the line of Ramsey El <unk> with Barclays.

Hi, Thank you so much for taking my question Tonight and Super impressive results. This quarter I was wondering if you could comment on operating leverage and I guess, specifically in the quarter and specifically marketing.

Speaker Change: And better than our expectations, probably better than the street is well what what marketing efficiencies are you seeing and I guess can you comment on whether you expect to sort of favorable trends to continue next quarter and beyond.

Yes, I'm happy to take that to start Ramsey I think I'm really pleased with how we continue to deliver on the marketing front and I think as I said earlier the foundational component to that is the fact that our product continues to deliver and I'll go back to the <unk> example, after she used our products she shared it with five friends.

She has been retained obviously since 2020, when we add in terms of customer. She is one of now over 7 million customers that uses our platform and so the mark the marketing dollars. We're spending continue to enable us to add record number of new customers, but what I'm excited about when you look at the trend is the amount of marketing that's required.

Is can potentially moderate given the fact that our product and our brand continues to deliver.

Speaker Change: To deliver a differentiated and unique way and so excited about about marketing as our business is based on trust will always be a component of marketing and I think we have a really scientific way of actually delivering those marketing dollars to where we can measure them and where there's a real unit economic focus when you think about customer acquisition costs and lifetime value, but the thing.

Even more excited about is the unique brand. We have built that has a lot of value and that brand has been built by brand marketing of course, but foundational Lee that word of mouth and brand has been built by <unk>.

Just continuing to deliver a superior product because anything yet yes.

Just dovetail on top of that to say that.

<unk> benefited from product improvement.

<unk> reduce friction and drive word of mouth and one specific example, I shared is.

<unk>, we've talked a lot about that in the last quarter and.

We expanded key factors.

In Europe, Great Britain, Australia, Singapore and.

<unk> saw record.

Speaker Change: New customer acquisition growth there the key point there was that 70% of those new theatres acquired in Q3 came from organic and unpaid channels are therefore channels that again goes back to that.

Driven.

Sort of model that helps us succeed.

The flywheel that it drives into motion.

One moment please for our next question.

Our next question comes from the line of will Nance with Goldman Sachs.

Hey, guys I appreciate you taking the questions great to see the strong results and momentum in the business today I wanted to ask a couple of one of your competitors mentioned a couple of macro impacts in the month of October particularly.

It sounded like maybe seeing some of these.

FX related tailwind in the business subside in October in the U S. Mexico corridor as weather as well as some disruption in the kind of Central America. So.

From your commentary it sounded like you guys are not seeing that but just wanted to check and see if you guys have observed any notable patterns there.

Yes, thanks, well overall really pleased with the performance specifically since you mentioned, Mexico that we're seeing so far in Q4.

We continue to take share and significantly outgrow the market and we continue to see strong behavior metrics with cents per active growing year on year, thus far in Q4, and so while it's still early in the quarter were pacing in line with our initial expectations for the region and customer behavior remains resilient.

Got it that's great to hear and then just I'll try another one on marketing as we look ahead into the fourth quarter I think last year, we saw a pretty substantial step up in marketing from the prior run rate in the fourth quarter.

Speaker Change: And plus or minus it sort of bounced around in the $70 million range since that I mean is that the right cadence, where you kind of strike a new level for marketing in the fourth quarter for the following year and just any any thoughts on kind of how to think about the sequential step up there.

Yes, Thanks, Bill let me take this this is the cost.

A few things there first of all.

Q4 is definitely a crucial quarter given the customer acquisition opportunity in the holiday season.

As Matt mentioned earlier.

Speaker Change: We are hyper focused on marketing rois, so we want to drive growth, but do it in a way that is.

Very prudent as we think about that we feel for Q4, we believe we will have a moderation in year over year spend growth.

If you look promising Greenfield perspective, we believe that the dollars that we'll spend will sequentially increase.

Speaker Change: But overall, if you think about the marketing ROI on the marketing per quarterly active customer.

<unk> will be lower year over year similar to what you saw in Q3 ultimately we are focused on the marginal ROI when it comes to marketing and given.

The 3% approximate shared that we have we believe there is a massive growth opportunity and we'll be seizing that opportunity in Q4 as well.

And our next question comes from the line of Tien Tsin Huang with Jpmorgan.

Hey, good afternoon, great results here in the fourth quarter outlook I know you mentioned seasonal.

Seasonal considerations.

Speaker Change: Great.

Sequential decline due to mix, but just thinking about why this fourth quarter from a seasonal.

Turn perspective would be different than the past because it feels like it's pretty conservative in terms of the outlook I know three quarter third quarter was quite strong perhaps there was some pull forward with.

Speaker Change: With the strong dollar, but just trying to better understand.

Speaker Change: That's again on <unk>.

Speaker Change: Yeah.

And thank you for the question because of the cost.

Speaker Change: I think the.

I'll try to help you think through the.

The algorithm there if you think about quarterly active customer.

Average spend per customer and then the gross take rate.

Speaker Change: And from that perspective.

Speaker Change: As we have shared from a quarterly active customer perspective, we believe Q4 is a crucial quarter and we will have a sequential improvement.

Speaker Change: While modest.

Speaker Change: <unk>.

Speaker Change: Additional quarterly active customer being higher compared to Q3. So thats one the second is sand volume per customer we believe that will be in line with what we saw in last Q4 from a dollar perspective, and finally from a gross take rate perspective.

Speaker Change: We believe that it will be sequentially supper.

But it is more or less in line with what what.

Speaker Change: You have seen over the past couple of quarters and again I want to note that if you think about the last point, which is the take rate.

Shared that before also that it's not the best indicator because it is influenced by transaction size FX quarter doors payment Mccann isms, etc. Beyond price optimization. So that's that's how.

You can think about the growth algorithm for Q4.

Overall, we continue to be very excited about the shape of the business and as I shared earlier Q4 is off to a good start.

Speaker Change: And in line with our expectations.

Thank you Simone.

Speaker Change: Our next question.

Speaker Change: Our next question comes from the line of David Scharf with citizens JMP.

David Scharf: Hi, good afternoon, thanks for taking my questions.

Most have been answered, but one just housekeeping maybe I missed this.

If you quantified what the <unk>.

Year to date FX impact has been on revenue growth.

David Scharf: As you defined the FX tailwind.

Speaker Change: Just to give us some context for whats being.

Speaker Change: Conservatively lift out of next year.

Speaker Change: Yes.

Speaker Change: This is a recourse.

Speaker Change: Thank you for the question and.

On one hand, it is difficult to quantify FX impact as you can imagine.

It's hard to hard to put a number to that that said, we see spikes and we see positive momentum, especially that correlates with some of the sort of strengthening of currencies, especially U S. Dollars. So that gives us enough indication in terms of.

The direction that said, it's hard to parse it out.

Back to a lot of other factors, which could be playing in whether it is <unk>.

With the holidays are specific days of it.

We typically see volume to improve so.

Speaker Change: That's 0.1 the second is.

As we think about our quarter as we generally.

Try to be more prudent and don't factor that in and I'll keep in mind that can go both ways. It can be.

Tailwind or headwind, so with prudence, we try to not bake it in.

And the focus on what we can control, which is providing a great low friction experience for our customers.

Speaker Change: And our next question comes from the line of roof. This home with BMO capital markets.

Hey, guys. Thanks for taking the question great to see the GAAP profitability. This quarter wanted to get your thoughts on the longer term EBIT margin.

Hey, good uptick in margins this quarter, but.

Speaker Change: Really appreciate your comments around the improving marketing efficiency in the organic word of mouth traction.

How are you thinking about the pace of EBIT margin expansion in 2025 and beyond thank you.

Speaker Change: Yes, Thanks, Rufus I'll start with this one.

When you look at.

We talked about scale and that kind of self reinforcing flywheel from a product standpoint, the thing having run this business now for close to 14 years is that we fundamentally are a digital payments business and a digital payment business is get more scale there.

There is a lot of leverage across each aspect of the P&L, whether that's transaction costs, we've talked about and mentioned marketing.

Look at CFS, and how that's continued to leverage our G&A and tech and Dev you need to make enough investments there to accomplish our vision as well as continue to drive other aspects of the P&L.

Go through each of those and what excites me is that obviously, we're excited we had our first profitable quarter in Q3, but that is because of this flywheel.

That is happening from more of a scale perspective.

<unk> is a digital payments business and really excited about the optionality that that gives us not only for 'twenty five but the long term margins that this business can deliver in.

The coming years.

Anything you'd add there.

No I'd just reinforce what you said.

Speaker Change: Earlier in the prepared remarks.

Speaker Change: Paul.

Paul: Growth company.

Paul: We have a very small share in a massive massive market.

We will continue to invest in.

Paul: And with a view to drive long term shareholder value.

We did that this quarter as you saw in terms of just making the right bets as well as driving the right.

Profitable growth and finally, we will drive disciplined capital allocation, which was reflected in our 14% EBITDA margin. This this quarter. So we will keep those principles front and center, we don't have anything specific to share on the EBITDA margin goals for FY 'twenty fire at this point of time.

We hope the principals and learnings that you've had gives you confidence in our ability to drive the flywheel and the virtuous cycle that met shared earlier.

Speaker Change: And our next question comes from the line of Chris Kennedy with William Blair.

Great. Thanks for taking the questions. It's clear you guys have a lot of growth levers can you just talk about how you allocate capital between your growing established markets your emerging markets and entering new geographies.

Yeah, Yeah happy to happy to take that one and you are right I think that Theres a lot of companies, where there is a question of hey, how do we grow or where do we grow for us as I mentioned in my opening remarks. The challenge is less about identifying where to grow and more about strategically allocating and to your point. If you look at a lot of our near term growth.

Is in existing markets, we are a small percentage of a very large and growing market and we continue to outperform overall market growth and so that's what's nice is if you look at the coming quarters. Its existing markets. We can continue to expand and I will tell you again going back to the.

The business reviews I was doing this morning.

We continue to we plan to continue to add markets as we go into 'twenty. Five there is some large regions that we can continue to serve and I am pleased with some of the markets that we just launched a few quarters ago, because we're seeing.

Speaker Change: Encouraging growth from a new customer acquisition standpoint, which is the leading indicator of NCA.

Speaker Change: Quarterly active users and ultimately revenue.

And so excited about the new markets. We just launched and are about to launch and then the last that I'd mentioned in terms of where to invest is there's lots of opportunities when it comes to whether it's expanding to micro business and other segments that we can serve and.

So very excited about that and the one last add I'll share just to just to reinforce the new market point.

Really good progress I mentioned in UAE, but also sub Saharan Africa, which includes markets like Nigeria, Ghana, Kenya, Tanzania, and that grew 50% year over year in terms of quarterly active users and so it gives you a little bit of a sense of the kind of growth, we're seeing both in existing new markets as well as new segments that.

Speaker Change: We're working on.

And our next question comes from the line of.

Speaker Change: Darrin Peller with Wolfe research.

Hey, guys, Thanks, nice quarter, and it looks to us a little bit and I'm curious if you can comment on this but like the magnitude of the beat in the third quarter was somewhat.

Giving you guys some room, because I know the previous view was EBITDA would be sort of spread out evenly over the first the second half corners.

And now you had a nice beat in Q3 and yet from a Q4 standpoint.

It looks like EBITDA, obviously steps down from a growth rate standpoint, quite a bit and so I'm just kind of curious.

If you're just spending you're utilizing the b to spend more on marketing to set up well for 2025, which is great. If thats. The case, just as an investment in the business and maybe just.

Speaker Change: A quick follow up would be on the opportunity around growth. So I'll just ask it all at once opportunity around gross margins, especially as we look more if there's more room in white space on the current corridors for bank integrations and some of the some of the items you've done so far setting aside from US variability I guess also but if you could just comment on both of those.

Would be great. Thanks, guys.

Yeah. Thank you. Thank you Devin let me take the first part of it and Matt can share thoughts on the second one so as you think about.

Speaker Change: Our EBITDA guide.

I wanted to think about broadly as the second half.

Speaker Change: No.

Speaker Change: Increase in the guide.

As you know we increased the guide by $15 million.

Which is a sizable increase compared to what we have done before.

And we saw strong.

Speaker Change: Growth drive really meaningful expansion in margin from a Q3 perspective as I shared earlier, we have a lot of growth opportunities and we will continue to invest we will invest in innovation.

First in market in Q4, as you said exactly.

Speaker Change: Crucial crucial quarter, and we want to make sure that we retain some optionality there to drive.

Speaker Change: Net customer additions, which set us up really well for FY 'twenty five.

And finally.

Speaker Change: We believe that.

From a revenue perspective, given the FX movements, it could move either way and retaining some prudence that was something that we thought would be the right thing to do so from an EBITDA perspective, again, I think our business model is really strong and given the economics of scale that we.

Yet it really makes us feel very confident in the overall expansion from a margin perspective.

Thanks, Scott the only thing I'll add Darrin is to your point about some of the transaction expense first I'm happy because mentioned our LTE that is a metric that we'll be talking about in the future and will there be some quarter to quarter variation of that if you look at the long term trend we have both a unique ability to drive down transaction costs because of.

Our scale, whether that Pan partners disbursement partners data that can feed into our systems to manage transaction loss.

But also because of the Digitization.

Speaker Change: And.

Decreased costs and improved speed of payment.

Message on both the acceptance and the disbursement side on the latter we need to make sure that we're balancing how much we capture as a business and let flow to the P&L versus how much we pass along to customers due to the digital Digitization front, but if you look at it we have a unique ability to managed transaction expense that gives us a lot of optionality and ultimately.

Speaker Change: It will help us drive growth in LTE, which is more closely coordinated correlated with LTV than a metric like revenue and so our LTE is something that we're going to continue to talk about and managed closely and excited about the optionality that movements in transaction expense gives us there.

And our next question comes from the line of Alex Mark Graf with KBC.

Thanks for taking my question.

One for you on the.

Speaker Change: The metric that you had mentioned the marketing expense per quarterly active just sort of curious from your seats why that's the right metric to think about.

With the I guess the underlying question just looking to better understand how much of that marketing expense is going towards new customers versus existing.

Speaker Change: <unk> retention.

Speaker Change: Yes.

Speaker Change: Thank you Alex.

I really appreciate the question.

First of all similar to the earlier comments.

We deeply care about the marketing efficiency in the Ottawa.

Given the amount of data that we have from the 10 plus years of serving customers. We feel that the data driven insights can be extremely helpful for us to not only engage.

Speaker Change: Improved activity levels, but also acquire new customers. So while performance marketing is driving the new customer adds.

The upper funnel spend from brand et cetera tends to help drive activity across both new as well as existing and we believe that marketing poor quarterly active customer is a composite way.

Evaluate the efficiency both across the adoption.

Speaker Change: Well as the engagement.

<unk> I would say that the LTV to CAC.

Payback periods are extremely important for us to drive channel Ottawa and specific decisions that and as we shared earlier our payback periods are really.

Really solid and continue to improve as well.

Speaker Change: So from a marketing or quarterly active customer perspective, if you, let's say, it's a great composite metric.

A majority of deal for spend continues to drive new acquisitions that said.

Speaker Change: The higher frequency that we can drive from brand Halo.

It's very important for us.

And our next question comes from the line of Gus gallon.

Speaker Change: Mch companies.

Speaker Change: Hey, Matt welcome to the call it because.

Speaker Change: I had one a couple so as the base diversifies.

Gus gallon: The core is now a 50% non India, Philippines, Mexico are you seeing performance marketing efficiencies from targeting of those deals and then the second part is how do you think of the I don't know the royalty growth.

And contribution margin of these.

Speaker Change: Nor corridors.

Speaker Change: Versus the core corridor, if you well thanks guys.

Speaker Change: Yes, I would say I would say on the first point in terms of marketing efficiency.

We have a playbook that we've rolled out across beyond those three were 170 receive corridors and so I'm glad that we highlighted in the script that the business continues to diversify but this is not something thats new for US we've been marketing our playbook across a lot of corridors and you see that in the marketing efficiency ultimately is.

Speaker Change: As.

You see in the P&L and so feeling good about that about the marketing playbook and expanding well beyond those three corridors.

And our next question comes from the line of Zachary gun with Ft partners.

Speaker Change: Hey, there thanks for taking the question so great to hear you talk about <unk> and I know you discussed in the royalty dollars that going up I think across the industry. There is a view that over the long term at the margin has to come down just due to pricing, but given all the drivers you discussed being able to drive efficiency and transaction expenses.

Can you just help us understand long term, how we should think about the direction of that margin and then just a follow up after that thanks.

Yeah, Yeah happy to take that and it helps also give me an opportunity to answer the second part of <unk> question I think.

Speaker Change: The.

Speaker Change: The <unk>.

<unk> dollars is what we care about the most and I think that as I mentioned earlier.

The reasons that we can manage transaction expense over time, there's going to be digitization, which is great. Because it makes the cost for remittances come down and its not only digitization, but I expect.

The the cost to collect funds to continue to come down you may have seen that.

We helped with a bill that was just announced called the Affordable Remittance Act that would give non bank <unk>.

Regulated financial institutions, and specifically remittance companies access to fed now with one example that would bring down our pan costs, and therefore bring down our transaction expense and as we do that we need to constantly decide how much we pass along to customers and how much we let flow to our transaction margin and what we will do when we look at <unk>.

Speaker Change: Each one of those decisions many of which we can uniquely deliver because with more scale, we can get access to.

Speaker Change: <unk>.

Greater just leverage and lower costs, we will look at what are the cumulative LTE dollars more than the percentage that being said I would expect stability to modest increase over time.

Speaker Change: And I would.

Speaker Change: Expect some variability quarter to quarter as we optimize that and so <unk> I think it's something that.

Ultimately again equates to LTV and we feel really good about the levers that we can control to drive that which is both active activity of customers.

And the price that we're charging customers.

Speaker Change: Thank you.

Final question I would now like to turn the call back to Matt Oppenheimer for closing remarks.

Great. Thank you everyone for your thoughtful questions.

And we want to again bring it back to our customers to Gloria who said this about her experience with <unk> I am very happy it makes my life easier in terms of sending money and the exchange rate is good.

We thank her for her loyalty since 2020 and for recommending remotely to friends and family and I just want to thank everybody for joining US. We appreciate your support as you've heard from this call. We are incredibly excited about the opportunities ahead and look forward to sharing our progress as we continue to execute on our vision of transforming lives with trusted financial service.

Speaker Change: That transcend boarders.

Speaker Change: Ladies and gentlemen, thank you for participating this does conclude today's program and you may now disconnect Goodbye.

Speaker Change: Okay.

Speaker Change: [music].

Speaker Change: Hum.

Speaker Change: Okay.

Speaker Change: Yes.

Speaker Change: Yes.

Speaker Change: Uh huh.

Speaker Change: Okay.

Speaker Change: [music].

Speaker Change: Okay.

Speaker Change: Okay.

Q3 2024 Remitly Global Inc Earnings Call

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Remitly Global

Earnings

Q3 2024 Remitly Global Inc Earnings Call

RELY

Wednesday, October 30th, 2024 at 9:00 PM

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