Q1 2025 Synchrony Financial Earnings Call

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Brian Doubles: Officer, and Brian Wenzel, Executive Vice President and Chief Financial Officer. I will now turn the call over to Brian Doubles.

Brian Doubles: Thanks, Kathryn. Good morning, everyone. Synchrony delivered a strong financial performance in the first quarter of 2025 that included net earnings of $757 million or $1.89 per

Brian Doubles: Return on average assets of 2.5% and return on tangible common equity of 22.4%

Brian Doubles: These results were driven by synchronized ability to leverage our core strengths in order to empower our customers with prudent financial flexibility and enduring value when they need it most, while also delivering loyalty and fail to the many partners, providers, and small businesses that form the foundation of our economy.

Brian Doubles: During the first quarter, Synchrony engaged with approximately 70 million customers and generated 41 billion of purchase volume.

Brian Doubles: You're over your trends in both active accounts and purchase while I'm continued to be impacted by the credit action that Synchrony previously implemented as well as continued moderation and customer spend as they navigated the challenges of affordability and economic uncertainty in their database lives.

Brian Doubles: Dual and co-branded cards account for 45% of total purchase volume for the quarter and increase 2% generally reflecting the growth from our care credit dual card launch which began last year and has been contributing to out of partner spend ever since.

Brian Doubles: Purchase volume at the platform level range from between down 1% and down 9% year over year, as customers generally remain selected in their discretionary spend and bigger ticket purchases.

Particularly in categories like furniture, doories, outdoor dental and cosmetics.

Brian Doubles: Slide three of our earnings presentation provides a closer look at our weekly purchase volume during the first quarter, as well as the first two weeks of April .

Brian Doubles: Our week-to-week sales were generally consistent throughout the quarter, as was the week-to-day variance of prior year, including in March when news of government-led-offs in tariffs began to intensify.

Brian Doubles: As you can see by the generational mix of weekly sales, we saw consistent engagement across the customer base throughout the quarter, with no discernible shift between generational cohorts. These portfolio spend trends in combination with our credit actions contributed to the two percent year-rear decline in ending receivables.

Brian Doubles: From the payment behavior perspective, payment rate remained flat compared to last year, but increased sequentially by 10 basis points, generally in line with pre-pandemic seasonality.

Brian Doubles: This sequential increase in payment behavior occurred across all credit grades as a proportion of above minimum payments increased and less than minimum payments decreased.

Brian Doubles: In aggregate, the proportion of less than minimum payments on portfolio remained below the 2013 to 2019 average across all credit segments.

Brian Doubles: Synchrony monitors our customers' behavior very closely across our portfolio through a comprehensive set of real-time indicators and data points, which range from cash usage and utility payment data to credit, bureau, and auto payment changes.

Brian Doubles: And when viewing combination with the spend and payment behaviors we've observed, we believe that customers are continually demanding their spending needs and payment obligations amidst the challenges of a persistent, inflationary environment and uncertain economic backdrop.

Brian Doubles: Of course, our customers, partners, and small and decided businesses rely on Synchrony for access to financial product and flexibility, with attractive value propositions and utility for wherever life may take them.

Brian Doubles: Our track record of leveraging our proprietary data, sophisticated underwriting and analytics, diverse products suite and channel distribution to drive sales, and enhanced loyalty as reinforced synchrony's position as the partner of choice, and we are proud of the consistently strong partner pipeline that has resulted from this execution.

Brian Doubles: During the first quarter, Synchrony added or renewed more than 10 partners, including some country, Texas A&M Veterinary Hospital, Ashley, Deskount Tire, and American A&U.

Brian Doubles: Synchrony is always seeking opportunity to stand access to flexible financing across the wide range of spend categories we serve. Particularly, those who are customers seek to ask them I'd draw you.

Brian Doubles: Our new program program with Sun Country Airlines, a Minnesota-based hybrid low-cost air carrier is a great opportunity to deliver compelling utility and rewards for flights throughout the United States and to destinations of Mexico, Central America, Canada and the Caribbean.

Brian Doubles: We have also continued to expand our care credit acceptance across the veterinary space and are excited to announce that care credit has been named the preferred financing partner for the Texas A&M University veterinary medical teaching hospital.

Brian Doubles: This new partnership reflects a significant milestone in solidifying care-credits acceptance at all 29 public veterinary university hospitals in the country, as well as Synchrony's commitment to supporting the veterinary community and ensuring pet parents have access to care for their beloved pets.

Brian Doubles: Innovation, our program was with Ashley, a number one furniture selling brand in the USA and one of the world largest furniture manufacturers extends our nearly 15-year partnership.

Brian Doubles: We are excited about the opportunity we see to help drive retail growth and enable customers to access flexible financing solutions to purchase quality furnishings that fit their lifestyle

Brian Doubles: Meanwhile, our program renewal of discount fire will provide their millions of carholders with access to expanded utility at over 1 million US locations through the Synchrony Carcache network for automotive services and repairs as well as for purchases like insurance, gas, oil changes and more.

Brian Doubles: Finally, we're proud to build our nearly 30-year partnership with American Eagle Outfitters through a multi-year extension that will continue to deliver exceptional value, enhance the customer experience, and deepen customer relationships.

Brian Doubles: The Real Rewards by American Eagle and Airy, Loyalty Program was recognized as one of America's Best Loyalty Programs by Newsweek for the fifth consecutive year, and the Real Rewards credit card was named Mike, Best Retail Credit Card, and Store Rewards for 2025.

Brian Doubles: These awards reflect our collective commitment to delivering value to loyal customers and driving growth and we look forward to expanding access to industry-leading financial solutions.

Speaker Change: As we look to the remainder of 2025 and beyond, Synchrony remains in a position of strength. We are focused on executing across our strategic priorities and maintaining our differentiated approach to serving our customers and partners. [inaudible]

Speaker Change: Secreties of ability to optimize the outcomes for our many stakeholders has been made possible by the incredible people here at Sanjay Sakhrani, who people you understand they're evolving needs and expectations.

Speaker Change: Our team approaches each opportunity to deliver best in-class experiences with a passion and commitment to excellence that is inspiring. That's why I'm so proud to share that Synchrony was named as the number two best company to work for in the U.S. by Fortune Magazine in great places to work.

Speaker Change: This recognition is testament to our unique culture, our company values, that our employees embody every day, and our unwavering dedication to keeping our people at the heart of all that we do.

Speaker Change: And as our team continues to drive innovation, expand access to flexible financing, and deliver compelling results for all those we serve. We also remain focused on building our leadership position and driving significant long-term value for our stakeholders.

Speaker Change: With that, I'll turn the call over to Brian to discuss our financial performance in greater detail.

Speaker Change: Thanks, Brian . Good morning, everyone. Sigrid's first quarter performance continued to demonstrate the strength of our differentiated business model, which has been built to deliver resilient risk-each-up to returns to evolving market conditions.

Brian Doubles: We generated $41 billion of purchase buying during the first quarter, which was down 4% year over year when compared to a record first quarter last year.

Brian Doubles: Our portfolio payment rate remained five versus last year at 15.48% and was approximately 50 basis points above the pre-pandemic first quarter average.

Brian Doubles: Yet revenue decreased 23% to $3.7 billion, primarily reflecting the impact of the pet spesky on sale in the prior year.

Brian Doubles: It's including this impact, net revenue was essentially flat, as low work interest extent and higher of the income were offset by higher RSA.

Brian Doubles: Our first quarter in net interest margin was 14.74% and increased 19 basis points compared to last year

Brian Doubles: DeVries was driven in part by lower intersparing liabilities costs, which decreased 26 basis points versus last year, and contributed approximately 25 basis points to our interest margin.

Brian Doubles: Our most receivable yield grew 24 basis points, primarily driven by the impact of our products, pricing and policy changes, or PPPCs, and partially offset by lower benchmark rates and lower

Brian Doubles: This contributor approximately 20 basis points for our net interest margin.

Brian Doubles: Reliquity portfolio yield declined 88 basis points, generally reflecting the impact of lower benchmark rates, and reduced our net interest margin by 15 basis points.

Brian Doubles: And the mix of our interest earning assets decreased by 62 basis points and reduced our interest more to by approximately 11 basis points.

Brian Doubles: RSA's of $895 million, or $3.59% of average loan recebbles in the first quarter, and increased $131 million versus prior year, primarily reflecting the program performance, which included the impact of our PPPCs.

Brian Doubles: In other income, decreased 87% in the early year to $149 million to the impact of the pet's best gain on sale in the prior year, excluding that impact, other income increased 69% primarily driven by the impact of our PPPC related fees.

Brian Doubles: Provision for credit losses decreased to $1.5 billion, driven by $97 million reservories in the first quarter, compared to the prior years reserve bill to $299 million, which included $190 million reserve bill, related to our allied lending acquisition.

Brian Doubles: Other expense increased 3% to $1.2 billion to only do the cost associated with the technology investments and include a $15 million dollar charitable contribution and a $12 million dollar restriction charge related to the ally lending business and the expected completion of its integration in the second quarter.

Brian Doubles: It's clearly the charitable contribution and the restructuring charging packs. Other expense would have been up 1% versus last year.

Brian Doubles: The first quarter efficiency ratio was 33.4%, approximately 110 bases points higher than last year, which screened the impact of the pet's busking on sale.

Brian Doubles: Taken together, Synchrony Generated Minerings of $757,000, or $1.89% per duty share.

Brian Doubles: and delivered an average return message of 2.5% or a term tangible common equity of 22.4% and a 15% increase

Brian Doubles: Next, I'll cover our key print trends on slide 8, which highlight the efficacy of our credit action that Symphony took from mid-2023 to early-2024. He gives us confidence in our portfolio's trajectory towards a long-term net charge of target of 5.5 to 6%.

Brian Doubles: At quarter end, our 30 plus coin glittery was 4.52 percent, but declined to 22 basis points from 4.74 percent in the prior year, and 4 basis points below are historical average for the first quarters of 2017 to 2018.

Brian Doubles: Our 90 plus frequency rate was 2.29%, a decrease of 13 basis points from 2.4 to 2% in the prior year, and one basis point above our historical average for the first quarter of 2017 to 2019.

Brian Doubles: And our net charge off rate was 6.38% in the first quarter. It increased the 7 basis points from the 6.31% in the prior year, and 54 basis points above our historical average from the first quarter of 2017 to 2019.

Brian Doubles: Yet charged off dogs with down 4% sequentially, this compares fairly to the 2017-2018 average sequential increase of 9%

Brian Doubles: Our allowance for credit losses is a percent of loan receivables was 10.87%, which increased to approximately 43 basis points from the 10.44% in the fourth quarter.

Brian Doubles: Turn to Slide 9, Synchrony's funding, capital and liquidity continue to provide a strong foundation for our business.

Brian Doubles: During the first quarter, Synchrony grew our direct deposits by approximately $1.7 billion and reduced our broker deposits by $338 million.

Brian Doubles: In addition, we execute both secured and unsecured deals to attract the credit spreads when

Brian Doubles: In a secure market, we should $750 million, a three-year bond, with a coupon of 4.78%.

Brian Doubles: In the unsecured market, we should $800 million of six-year, not-called five-year note at a coupon of 5.45%.

Brian Doubles: We also achieve the credit rating upgrade from pitch, moving our long-term issuer default rating up to triple day with a stay-wow look.

Brian Doubles: We are proud of this rating action and did reflect Synchrony's strong balancing, the resiliency of our business model, and a strong execution as a public company over a decade since our IPO.

Brian Doubles: At quarter end, deposits represented 82% of our total funding was secured in unsecured debt representing 9% and 8% respectively.

Brian Doubles: Total liquid assets increased 9% to $22.89 and represented 19.5% total assets.

142 basis points higher than last year. [inaudible]

Neetor Capital, ratios. [inaudible]

Brian Doubles: As a reminder, Secretary elected to take the benefit of the Cecil transition rules issued by the joint federal banking agencies.

Brian Doubles: We made our final transitional adjustment of approximately 50 basis points to our regulatory capital metrics in January 2025.

Brian Doubles: Capital Metrics now fully reflect the faith in the effects of Cecil.

Brian Doubles: The impact of Cecil has already been recognized in her income statement and balancing.

Brian Doubles: We end the first quarter with a CET1 ratio of 13.2%, 60 basis points higher than last year's 12.6%

Brian Doubles: Archer, one capital ratio is 14.4%, 60 data points above last year.

Our total capital ratio increased 70 basis points to 16.5%

Brian Doubles: In our tier one capital, plus reserves ratio, on a fully paid basis increased to 25.1% compared to 23.8% last year.

Brian Doubles: For the first quarter, Synchrony Completed are using Sheriff Purchase Authorization for the period ending June 30, 2025, and return $697,000 to shareholders, consisting of $600,000 share of purchases, and $97,000 in count stock dividends.

Brian Doubles: You are a strong capital physician. We know today that it's part of our capital plan, a board approved a new share of purchase authorization of $2.5 billion for the period ending June 30th, 2026.

Brian Doubles: An increase are regularly quarterly given by 20% to 30 cents per common share, beginning in the second quarter of 2025.

Brian Doubles: Synchrony means well-positioned return capital shareholders, is guided by our business performance, market conditions, regulatory restrictions, and subject to our capital plan.

Turning to our baseline outlook for 2025 on slide 10.

Brian Doubles: In the court order entered last week in litigation and ultimately vacated the lengthy rule. Synchrony will begin the process of assessing next steps and engaging with the partners regarding the performance or implemented PPPC's to determine if any adjustments are warranted.

Brian Doubles: Our baseline assumptions exclude any potential impact from changes to the PPP seeds, as well as any potential impact from a deteriorating macroeconomic environment, or from the implementation of tariffs and retaliatory tariffs as they are unknown to this point.

Turn to our Outlooking More Detail

Brian Doubles: We continue to expect purchase line growth to be impacted by our previous private actions and selected customer spend behavior and that payment rate will remain generally in line with 20-24 levels.

Brian Doubles: As a result, we are maintaining our four-year expectation of low single-digit growth in any loan receivables.

Brian Doubles: We continue expecting our revenue between 50.2 and 50.7 billion for the full year.

Brian Doubles: The industry's income is expected to fall, so you don't plan to socially grow

Brian Doubles: Prior to performance in liquidity, and will ultimately be determined by a number of factors including year-over-year growth in both interest income and other income that the impact of our PPP build partially offset by the closer effect of lower average benchmark rates on our variable rate receivables.

Brian Doubles: Lower Seth Lapiewicz, Liquidity Performance Improves, a lower Union investment portfolio due to lower benchmark rates.

Brian Doubles: and finance charging and lengthy reversals associated with the seedinality of our credit performance.

Brian Doubles: Lower average benchmark rates should also continue to contribute to lower funding costs as our CD maturity is reprised, although this will be influenced by competitive deposit data trends in response to any additional rate cuts that may occur.

Brian Doubles: In addition, we continue to expect higher level of equity in the second quarter giving our desire to prioritize our positive customer relationships and pre-fund future growth.

Brian Doubles: We anticipate reducing our excess bouquets portfolio gradually as growth begins to build in the back after the year.

Brian Doubles: As a result, our liquid acid is a percent of total acid's average approximate 17% for the four year.

Brian Doubles: which is higher than our historical average over the prior three years, as far as they as a percent of average loan receivables to be between 3.7 L and 3.85% through by improving program performance because their net charge off alloc has improved to be between 5.8% and 6.0%.

Brian Doubles: Financial Framework of 5.5% to 6%, driven by a prior credit actions and differentiated post to underwriting and credit management.

Brian Doubles: And lastly, we are maintaining our expectation of an efficiency ratio between 31.5% to 32.5%

Brian Doubles: Before I turn the call over to Q&A, I'd like to leave you three key takeaways from today's discussion.

Brian Doubles: 2nd, Secreties Credit Trends continue to outperform well-to-dead industry, which is underscored by our current year outlook.

Brian Doubles: Our sophisticated, underwriting and credit management strategy have enabled the lower relative net charge off peak in most of our peers, and Swift are expected to return for a long-term

Brian Doubles: And while our credit actions creating near-term impact on growth, our portfolio's credit position should provide greater, long-term resilience as market conditions continue to evolve.

Brian Doubles: Third, Secretly Robust Capital remains a clear strength. Our new capital plan reflects the confidence of our board and our cover our progress towards our long-term financial targets and delivers significant long-term value for our stakeholders.

Brian Doubles: With that, I'll turn the call back over to Kathryn to open the Q and A.

Brian Doubles: That concludes our prepared remarks. We will now begin the Q&A session so that we can accommodate as many of you as possible. I'd like to ask the participants to please limit yourself to one primary and one follow-up question.

Brian Doubles: If you have additional questions, the Investor Relations team will be available after the call. Operators, please start the Q&A session.

Speaker Change: At this time, if you wish to ask a question, please press star one on your television keypad. You may remove yourself from theCUBE by pressing star two.

Speaker Change: Please limit yourself to one question and one follow-up question. We'll take our first question from Ryan Nash with Goldman Sachs. Please go ahead.

Thank you, good morning guys.

Hey Ryan. Morning Ryan.

Speaker Change: So, you know, obviously lots of concerns in the market on credit. You guys are able to take down the top end of the guide. You maybe just talk about what you're seeing, what gave you the confidence to bring down, you know, the upper end of the range. And second, you know, the allowance was up with seasonality, but, you know, you maybe just remind us what's assumed for unemployment particularly when you overlay your qualitative reserves.

Speaker Change: Yeah, so Ryan, when I saw that and I'm trying to talk in more detail on the on the reserve assumption, but I think you feel pretty constructive around the consumer and the friends that we're seeing right now I think.

Speaker Change: Our credit team did a fantastic job kind of navigating the last two years and the investments that we made in our prism proprietary underwriting system are certainly paying off.

Speaker Change: It was great to see us turn the corner on Delinquencies, you know, 30 pluses, down 22 basis points, 90 pluses, down 13 basis points, I think both a little better than expectation.

Speaker Change: You know, with that said, you know, we didn't adjust the guidance all that much, but we did feel comfortable given the trends that we're seeing, just tweaking it a little bit. I think what's particular important is we're doing that with, you know, receivables, maybe just a touch of the way expected so. Thank you very much.

Speaker Change: You know, you've got the denominator impact, which isn't exactly helping. So credit is printing better than we expected. So we feel pretty good overall in terms of how we start to be our own credit.

Speaker Change: Yeah, Ryan, let me fill a little piece in a crit and then talk about the reserves, you know, obviously as we look at the formation, that was at the end of the first quarter.

Speaker Change: You know, we're down AP basis points versus last year, we're better than...

Speaker Change: ER-70 to 19, you know, seasonality, or pre-pandemic period by four basis points, 90 plus is right on top of that pre-pandemic period.

Speaker Change: And when we continue to look, you know, we continue to see strength in the entry rate.

is what's flowing into delinquency.

Speaker Change: and then what we're seeing is that some improved performance in the back end of Delinquency. That gives us comfort right how Delinquency is performing and those trends are making sense when you look at performing seasonality.

Speaker Change: You know, for the better part of six months, we have been out performing seasonality.

30 plus 90 plus

Speaker Change: What's giving us comfort is obviously the credit actions that we've taken.

Speaker Change: Both in the middle part of 23 and only part of 24 has really resonated. If you look at the bitages that we see in 24, they're outperforming 2019, albeit early, outperforming 2019 in 2023. So we feel comfortable about the formation. We feel comfortable about what we're underwriting today.

Speaker Change: Now, when you think about the research, I'll be at the end of release of $97 million.

Speaker Change: Inside of that, we had a five-million-dollar close-up for an acquisition. So, so you think about a hundred-million-dollar reserve relief, that there was an increase in the quality of the reserve. So, the quantity of reserve based on performance came down.

Speaker Change: Well, we appreciate the quality of reserve over $200 million, and we're really underpinned that is the macroeconomic overlay.

Speaker Change: that essentially has a 5.3% unemployment rate in it. When you factor in the imprecision factor, you're north of a 5.3% unemployment rate. So I think if you think about credit.

Speaker Change: Charge-offs, you know, we feel really good about it. I think, you know, we probably, I've been clopped about it during the macro-lethal about the quarter.

I got it. I appreciate the color. And then...

Brian Doubles: Brian , the guidance says no changes to PPPC is already implemented and you mentioned starting to think about next steps. I guess one, do we have enough clarity that the rule may not come back at a later date?

Speaker Change: How should we think about the timing and process as to whether you hold on to what's already been implemented or inevitably they will be reversed? Thank you.

Speaker Change: Yeah, right. So I think we feel pretty comfortable that the rule has been vacated and we are expected to come back in a similar form in the near future. So with that said, we don't currently have plans to roll anything back in terms of the changes that we made. Obviously now that we have some certainty.

Speaker Change: That the rule is, again, going to a fact, we're going to go out and we'll talk to our partners, just like we did when we rolled out those actions.

Speaker Change: We'll be transparent, you know, like we are with any major decisions that we make related to the program and frankly every partner we have is going to look at this differently. We're going to look at the behavioral changes that we saw when we rolled out the pricing actions.

Speaker Change: Frankly, they haven't done material. We didn't see, you know, big reduction in, you know, accounts are staying related to the actions. We did a lot of test and control around that.

Speaker Change: Our partners will certainly look at where other merchants and providers are pricing their programs so they always look at their competitive set.

Speaker Change: Yes, keep in mind that the primary has come down, so on our variable rate cars, consumers have gotten the benefit of that. And then lastly, we'll go through the financial impact of what it would mean if we were going to do some parallel back.

Speaker Change: They look at the RSA and then they look at maybe a growth trade-off to that extent that there is one and then the other thing I just want to highlight I think this is important. [inaudible]

Speaker Change: Any kind of change that we're going to make could come in a variety of forms so that could be adding value to the car and giving value back to the consumers or promotions and offers and stuff like that.

Speaker Change: It doesn't have to just be a price roll back necessarily. We could also approve more customers at the margins, you know, where we have the opportunity to do that at attractive returns.

Speaker Change: And lastly, I just say, look, it's gonna take some time. We're going partner by partner by partner by partner.

Speaker Change: Just like it took quite a bit of time to roll out the PPPC, it's going to take a lot of time to get through, you know, those discussions, it's complex, every partner is going to look at it differently and frankly our partners are focused on other stuff at the moment.

It's giving me uncertainty in the environment.

Appreciate all the call, Brian [inaudible]

Thank you, Brian . Thanks, Brian .

Terry MA: And we'll move next to it, Terry Ma, with Barclays, please go ahead [inaudible]

All right. Thank you. Good morning.

Terry MA: I'm just curious about you. Good morning. I'm just curious about your growth outlook. It's good to see that you reaffirmed your year-end received both died in the face of an uncertain macro. But purchased volumes, low growth and account growth, the driver of the return to positive growth by year-end. And is there anything you can do to help drive that?

Brian Doubles: Yeah, thanks for the question Terry. You know, as we look at the, you know, start at the top of the funnel, the purchase volume,

Brian Doubles: You know, first of all, we had negative four percent, negative three when you factor out a leap year. We're copying against the highest purchase buying for a single quarter on the first quarter, you know, in our history. So it's upcomposed. You know, we saw last year though. You know.

Brian Doubles: was a decline in purchase money, we're selling in purchase money that began.

Brian Doubles: in June last year through the end of the year. So the cops get a little bit better.

Brian Doubles: I think you see on the charts that we've kind of showed in the earnings deck today, I think this narrative that the consumers playing back, we have not seen the consumer pull back for us, you know, sales had been consistent.

Brian Doubles: Both on a weekly basis all the way throughout, you know, 2nd week into April . So it's how we make a consistent and everything in generational shifts which we try to show in the New York. So so the consumer is is continue to be resilient through this burden time.

Brian Doubles: When you think about some of the other metrics, when you think about active accounts and the lake, part of that really hitful inspire credit actions and impact on your accounts, that has given us a little bit of a headwind [inaudible]

Brian Doubles: But again, we believe that is because we're trying to get their footing here.

with hopefully a lower core inflationary market.

Brian Doubles: that the trend continues. And we see the pickup and volume that should accelerate to the year mainly in the back half of the year, you know, following more seasonal friends. So our current lightest first quarter performance is generally in line with.

Brian Doubles: You know, how we throttle the play out, we kind of, we indicated we did it for the first half of the new much like second half of the last year.

Brian Doubles: Again, once you start laughing that and getting through, you know, we believe that a little single digit receive a growth is achievable.

Brian Doubles: You know, I looked at something worth consider as we watch the macroeconomic environment how things play out.

Speaker Change: Got it, that's helpful. I guess, to the extent that, you know, long growth doesn't come in as expected in the low-single digits. How does that impact the phase-in of your PPPCs, particularly the APRPs, anyway to quantify or contextualize that? Thank you.

Speaker Change: Yeah, you know, listen, I think you have a quote with today, right? That's going to continue to...

You know, Building Value, right, as the APRQ news increase.

Speaker Change: If you have lower purchase volume, right, that means that the phase and approach in the protective balance will be impacted and the amount that the PPPC's become effective will actually accelerate.

Speaker Change: throughout the year. So lower volume actually does help the PPVC's from an interest perspective. Certainly having lower active accounts will provide a little bit of headwind from another income perspective, and we think of our favorite savings.

Thanks very much, I'm good guys.

Speaker Change: and we'll move next to Moshe Orenbuch with T.D. Cohen, please go ahead. Thanks. Thanks very much.

Thank you.

Brian Doubles, I was intrigued by your comment about, you know, using...

Speaker Change: The benefits from the mitigants of PPPCs to kind of add value and add growth either by adding value to its specific consumer.

Uh...

Speaker Change: Propositions, or by underwriting a little deep, or maybe could you just flesh that out a little bit and talk about maybe a specific merchants, but are there categories of merchants where that's going to where each of those could work better and maybe talk about how that centers into your group plan for 2025?

Speaker Change: Yeah, you know, it's interesting, Moshe. We've been talking about this. I think the investment team is talking about this. It's just a simple rollback of what we've done. But, you know, given the work has already been completed to grow up to pricing changes, any changes from here on out will be similar to changes that we're always looking at with our partners.

Speaker Change: and they're typically looking at doing one or two things, you know, incenting the consumer to spend more to drive growth for themselves for the program.

Speaker Change: to provide more value on the cards than one of the things that particularly in times that are uncertain like this are partners even more heavily on the card programs and so we're in there discussing. Thank you.

Speaker Change: with some of the additional revenue can we improve the value prop a little bit, and we do more promotions, more marketing, different placement to drive growth, you know those are the kind of discussions that we're having I think the other. Thank you very much.

Speaker Change: interesting thing that we're talking to them about is you know now

Speaker Change: that may not have been approved under the old APR. So there's a number of different things that we're looking at. I wouldn't say it's unique to any one platform or industry. It really is across the board, but those are the types of things that our teams are out there working on.

Speaker Change: Reve, a lot of excess capital. If you talk about in the current environment, give it all the factors that we know, positives and negatives, you know, how you think about the use of that, that, you know, that you shared with just authorization. Thank you very much.

Speaker Change: Thank you for the question. The way you think about it, we're starting from a place where we have a lot of excess gap.

Speaker Change: And we know that this year hopefully things play out that we will generate like other years significant capital for utilization. You know, our number one priority is always going to be organic RWA growth. And again, we have a growing year losing the digits which is below our historic norm.

I was saying we would be pleased if they exceeded that.

Speaker Change: You know, our second to dividend, and you know, you know, it probably knows this morning we increased our dividend 20% at the 30 cents per share on a quarterly basis.

Speaker Change: and then you've been used to share purposes or inorganic opportunities. Again, we're going to be very disciplined when it comes to

Speaker Change: Organic Opportunities, Dad Things for the Portfolio, Reciprodability Support Folio. So.

Executive Financial Terms, IRRIC, Warp.

Speaker Change: as in Ford. That being said, two and a half million dollars is probably one of our larger historical

share reports too.

Speaker Change: For Terms. So, there's a lot of flexibility as a company gets the board a lot of flexibility of how we can, you know, execute against our long term strategy.

Speaker Change: We're laser focused on returning capital to shareholders in the event that we don't need it for our

Thank you very much.

Thank you.

Moderator: And we will move next to Mihir Bhatia, who's Bank of America. Please go ahead.

Mahir Bhatia: Hi, good morning. Really, I think it's a back source to amplify the macro commentary a little bit. I just want to talk a little bit about what you're seeing in your data, you're hearing from retail partners.

Moderator: How are they prepping for the potential of steroids? Is there anything you guys are involved with that process with just like you've been thinking through, you know?

Moderator: What it looks like when the tariffs come in place. And then just on the weekly data if you could just talk a little bit.

Moderator: It's been pretty stable clearly and you saw this in April too. Do you think there's a little bit of a full forward or Easter impact in there that's been propping the first two weeks of April up? Thanks.

Moderator: Yeah, if there's one there, let me start on that, I think...

Moderator: Look, I think it's important just to differentiate between all of the uncertainty in the market and the macroeconomic kind of futures and what people are predicting and what we're seeing right now in terms of the health to consumer. The uncertainty is clearly out there, it's impacting consumer confidence, but...

Moderator: At this point it's not impacting what consumers are actually doing.

Moderator: You know, spend level. They're still pretty strong. Credit is performing in line to better than we expected. So I think the consumer is still in pretty good shape. I think the labor market is strong. You know, with that said, look, they're being selective around how they spend. [inaudible]

Moderator: They're navigating inflation as they have been for quite some time now. I think if you look inside the portfolio, you've got the lower income consumer, you'll be starting tapering their spend about a year ago. That was largely driven by inflation.

Moderator: He saw a rotation out of discretionary and bigger tickets. You're seeing still pretty good spend levels for the hiring consumer. You know, our client segment grew sale of 1%, average tickets were down a little bit, but frequency was up.

Moderator: and I think what we can't get lost in all this is that moderation and spending patterns is actually a positive in terms of credit.

Moderator: We actually are encouraged by that told that because consumers are not overextending, they're being disciplined. So overall, we're very pleased with the trends that we're seeing. I think it's responsible.

Moderator: It's in line for better than our expectations when you look at credit and so I think you feel like the setup is pretty good.

Moderator: Now I'm terrorists. We're obviously spending a lot of time with our partners. That's creating a lot of the uncertainty. I think our partners some are more impacted than others. They're rethinking strategies around inventory management, supply chain, pricing actions.

You're seeing some marketing to kind of pull forward sales.

Moderator: So look, we're in an uncertain situation here. We're staying close to our partners. We're doing everything we can to serve them. You know, times like these, like I said, you generally see our partners leading on the credit program even more heavily. Those are their best customers typically and that's where we're spent a lot of our time right now.

Moderator: Here, let me add a little bit more color on it. I think on the outlook and then answer a second question about pull forward. You know, when you look at the outlook, I think people look at that and say, well there's no macroeconomic deterioration that's in here or in the back of Paris.

Moderator: Let me give you a little bit of a framework. If you think about a traditional macroeconomic call, recessionary type of environment.

Moderator: What you generally see in this industry is in theory slowing down a payment rate, higher revolve, you end up in the short term having higher interest income, higher late fees.

Moderator: which precedes net charge-offs. Put aside the reserve per second.

Moderator: So if you got into a recession occurred like today. Thank you very much.

Moderator: I think we just start to see as a change in the consumer behavior that inferiority will provide you incremental revenue.

Moderator: Offset by the RSA, and it's hard to off because the way in which I'm playing the builds [inaudible]

Moderator: People, loser jobs, they have severance, they get unemployment, they build their period of time to deal with the financial situation. They went to the like would be their role. You're charged off some more 26 issue if you were in that sit, that's there at the day.

Moderator: Then you got to consider whether or not you were, you're about what?

Moderator: really took an account of what you think the top end of the planet looks like in 25. So that's why it wasn't really factored in because it was dark.

Moderator: You know, if you were a very traditional recessionary environment, you know, you know, upside to some of the base cases and you know, when we talk about no, no consumer behavioral from, you know, behavioral attributes are from tariffs.

Moderator: There are two elements that come through there. One, yes, sounds like it may get, or personally, it may get a little bit more challenge, so as a consumer has to spend more on certain goods and what they may be added to, and discretionary goods, but also payment rates should, should, should in theory.

Moderator: Declined, which we give you higher of all. So those are ones we'll watch. We haven't seen any of these factors today either in unemployment or in change in the behavioral, you know, behavioral, and back from tariffs.

Moderator: Your specific question about the pull forward and we look at the leap of sales as we show you the first couple weeks of April .

Moderator: If you look at the weeks 12 and 13 versus 15 for the second week in there, when we unpacked that, there were three platforms that were impacted. One platform had what we believe is seasonal increase relative to home, which we traditionally see in the spring time.

Inactivity

Moderator: So, that was fairly normal, and the third platform was really more Easter.

Moderator: I think we see it. We do not see, you know, we see some of our partners running, carefully, the promotions, there's been no discernible information or data that says we have any Polk word from Tarsal in them of themselves.

No, Richard, it's been hours, tremendously helpful. Thank you.

Can you just look and give a little bit to-

Partners in Competitive

Intensively for Legal Program.

Can you just talk about your appetite for onboarding? [inaudible]

Moderator: Larger Portfolio in this environment. And just relatedly, I didn't want to ask about deal renewals because I think it can get the percentage of revenue that's under contract 24 months out.

Moderator: Was a little lighter this year compared to the last few years, so anything to call out there. Thank you.

Moderator: Yeah, I think the competitive environment is pretty consistent with where it's been in the last couple of years, I think.

Moderator: We haven't been in a very stable, predictable environment, and I think when you have some uncertainty out there, I think you can see issuers

Moderator: Demonstrate a little more discipline in terms of how they're pricing programs, how they're looking at the risk, return, equation, you know we believe we have that discipline through cycles, more so than anybody else but...

Moderator: I'll tell you, it felt like a pretty good competitive environment. And look, we're all looking to bring on new programs. We signed some of this. We had some great renewals. Big, small, you know, we kind of cater to such a diversified set of partners.

Moderator: Times of small to medium size businesses, hundreds of thousands, and we've got really large partners that, um...

Moderator: that are really attractive as well. And as you think about, just the past year, we are

Moderator: Inside of the program that, you know, and you get into these 10-year agreements, something that we want to fix, something that they want to change, maybe it's a refreshed value prop, so, you know, we'll typically get together on those with our partners and say, okay.

Moderator: We're both willing to make this investment. You know, let's add some years to the back end of the contract.

Speaker Change: Yes, I'm here to answer the second part of your question.

Moderator: You know, our 10K disclosure, obviously, the year shifted between 2020-24, so we split out to 2027 and beyond from a disclosure standpoint. I think back in December when we finalized the year and produced the game February , we're in the low 80 percent.

Moderator: range relative to revenue that was beyond 27. That's now in the high 80s. So we continue to make progress, and we have some renewals to go here in the next couple of years. As Brian has always told us, we earn renewals every day, and we'll continue to work on those.

Moderator: You know, with the course of the next year or so, but, but, you obviously deliver part part, particularly, you know, in certain environments, best way to have a nose.

Thank you. Thanks for your having good day.

Speaker Change: and we will move next to you, Rob Wildtack, with Autonomous Research. Please go ahead.

Rob Wildhock: I think last quarter you had mentioned running with higher levels of liquidity this early part of this year to pre-fund the growth.

Rob Wildhock: Does that stance change at all with respect to the current macro environment and the uncertainty out there today? Is it possible that you would run with liquidity even higher now?

For more information, please visit www.FEMA.gov

Rob Wildhock: You know, first of all, thanks for the question, Rob, and good morning. I think our liquidity position we thought about as we entered the year was twofold, number one.

Rob Wildhock: I'll be a slower growth environment than historical norms. We really have very permanent growth. So coming on and off and trying to start the engine of growth on your digital bank in the positive.

Rob Wildhock: I didn't make a lot of sense, but I was given the rate environment, even if I had access to equity, why it's a drain on them, if I'm borrowing at 4%, I'm getting four and a half at the Fed, it's positive economic trade. So we weren't, if so, I troubled by having necessarily access to equity number one.

Rob Wildhock: That the V has no change relative to the asset, the asset clause, we will use it at some point.

Rob Wildhock: Orange is very live. Buildage costs without the fear that we're going to have to raise rates somewhere else in order to keep that customer or maybe in liquidity. We expect we're higher with payment certainly the first half of the year. Thank you.

Rob Wildhock: You know, as we talked about, Pelosi and accelerate the back half of the year, so we'll begin to use that liquidity both in the back half of this year and into next year. So it's an interest. No, it hasn't changed our view since December .

Speaker Change: I just wanted to dig in a little bit and ask about dual card and co-brands. The volume and loan growth there was better than the portfolio overall and accelerated sequentially.

Speaker Change: Last quarter, you had mentioned that as kind of being a waypoint for a reversal of some of your tightening. Maybe this is just normal ebbs and flows.

Speaker Change: Q4, Q1, but could you just unpack that dynamic and then talk about how you're thinking about things with respect to private label growth versus dual-card or co-brand growth going forward? Thanks.

Speaker Change: Yeah, thanks for the question Rob, so when you think about the dual court growth for a second, you know, one of the areas that we've talked about kind of, you know, prioritizing for the company has been our health wellness so.

Speaker Change: So the dual card we have issued in our care credit business.

which allows customers a flexibility whether they're in network using

Speaker Change: and many in place more characteristics except for the veterinary dental offices.

Speaker Change: and over the 40 specialties that we have in there, but also generative benefits in the world. It's been very attractive, so folks, it's been one of our growth.

Speaker Change: Factors for last year, and I continue to drive growth into this year.

Speaker Change: As you continue to think about, you know, our core partners, right, where we have a dual-quart and tribal label offering.

Speaker Change: You're linking through the two-door populations. We get a stronger two-door population. We're able to improve more dual-quarts, and they put on, they recognize the value in the world back into the brand in which they have intense oil, which is why they apply for credit with us.

Speaker Change: So I think it really is testament to the grand spread of our partners and that places where we're

Speaker Change: We're going to that, we still do run it, a strategy where we are.

Speaker Change: Lower Line of Science and Tradition of General Purpose Cards, which allows us to maintain a very attractive risk adjusted margin and maintain the charge of full-file company. And this is why the multi-product strategy is so important. We can start somebody off in a secured card.

Speaker Change: Set Pay, Product, Private Label, and then migrate them over time as they demonstrate the ability to pay, credit worthiness, we get to know that customer, how they spend, what types of purchases they make, and that's really the power of the multi-product strategy, that's...

Speaker Change: You know, really resonating with our partners. We talked about new wins, renewals. That's been a key component of particular big renewals where we've added a product or two to those to those programs.

Very helpful. Thank you.

Thank you.

Speaker Change: And we will move next to Sanjay Sakhrani with KBW, please go ahead Let's go ahead.

Speaker Change: Thank you. I guess I wanted to follow up on credit quality. I know we've talked extensively about it, but when I look at through the path of the delinquency rail in the last several months, and then the charge offerings actually came down year over year in March, it seems like there's a good glide path. All else equal for credit to improve quite decently. I'm just trying to think about. Thank you very much. Thank you very much. Thank you.

Speaker Change: You know, where we would expect all of equal, the charge off to my great, you know, can we go below average? He's didn't tighten so much. Maybe you can just talk a little bit about that.

Speaker Change: Yeah, let me start with the eye level Sunday. Look, I think we feel very pleased with the credit trends that we're seeing. You know, the actions that

Speaker Change: We took starting in, you know, mid-23 are clearly having the desired impact. You know, we're a little bit better than we expected. You know, we talked about 30-90, you know, now she'll going down your over-year.

Brian Doubles: If you're relative to the industry and you benchmarked that against 2019, you know, we've just simply performed better. I think that's a lot of the investments that we've made, that's the investments we've made in person. I think our credit teams are on a fantastic job navigating this. You know, as Brian talked about earlier, I think there may be an opportunity where we can open up a little bit. [inaudible]

Brian Doubles: in the back half of the year. If we do that, it'll be...

very methodical, we'll do that.

Brian Doubles: But generally, we feel like it's a pretty good setup for the back half of the year. I'll turn it to Brian to talk one more about the...

Brian Doubles: Tardas. Yeah, you know, Sanjay, yeah, I gave some framework earlier in the call really well to Nichord, I think as we look at it and you kind of feel the oven, the onion back here a little bit, there are a number of factors right number one was the credit actions that we've taken. Yeah, yeah.

Brian Doubles: in order to, you know, as far as origination and authorization of, of, of transaction funding, if they count, to get that in a place where we feel comfortable.

with being inside of our long-term guidance.

Brian Doubles: We've also made a number of changes over the last couple of years around collections, our strategies, words on it.

Brian Doubles: Preval Liquid Base. This is where, inside of the link, we're able to do different things than we did a couple of years ago.

Brian Doubles: We think it's really helping entry rate and some of the flows back in and I think some of the activity really with regard to our recovery.

Brian Doubles: Operation, where we interwaste that from our third party, it's really delivered benefits. And you know, to be honest with you, throughout the spirit, we really had the different recover we had. So, there are multiple different factors, I think, that help us produce that in that hard operate.

Brian Doubles: All which are, you know, our view performing low right now and gives us, you know, comfort that we can hit this much harder for most certainly sitting here in mid-April.

Speaker Change: Okay, great. Brian Doubles, I think Mihir was also alluding to some of the larger RFPs out there, for sizable portfolios. I'm not sure if I heard the answer to that, but...

Brian Doubles: He is talking about how you guys feel about the opportunity to secure larger portfolios.

Brian Doubles: We are very interested in during larger portfolios. We always have done. We have a lot of discipline though around how we evaluate those opportunities. You've got to have really get alignment with the partner.

Brian Doubles: He's got to have a good deal structure that's fair and equitable with both parties.

Brian Doubles: Good Alignment in terms of how you want to grow because, you know, if you're going to sign a large program, it's going to go over ten years. You have to have that alignment because you're going to have to make changes to the program whether it's underwriting marketing strategies placement. Amen.

Brian Doubles: and those things need to benefit both parties. We do an enormous amount of financial due diligence from a lot of models. We stress those bigger opportunities, significant to make sure that as we look at a ten-year deal, we look at it every year and say, okay, are we going to get a 15-year deal?

Brian Doubles: In that year, under these circumstances, the partners still don't like this deal. And so we've got a ton of rigor around that process. And at the end of the day, you know, we have other uses for our capital and I have to compete with shared purchases and other things. And so it's got to be, you know, in line with the overall return for the business. And so it's up to you.

Brian Doubles: Or Creative. And so, you know, these are very attractive opportunities. You know, when you look at larger programs and bring it on and earning portfolio, but it's got to meet a lot of hurdles and have a really attractive risk of just a return and really get aligned with the parties. Thank you very much.

Brian Doubles: Is there a sense of timing on any of this, whether you know or not?

Speaker Change: It sounds like you're talking about a specific opportunity or to you, Ryan, that I'm obviously not going to give into. I'm sorry, Sandra.

Sorry, all good. Thank you.

Thank you. Thanks, Dr. J.

Speaker Change: And we will move next to Rick Shane with JP Morgan. Please go ahead.

Yeah, I think you're taking my question.

Jim.

Jim: Look, I'd like to delve in a little bit more to the dual card. There's talk about the growth there, but I am curious.

when you think about the credit profile.

Jim: Is it different, both from a FICO score perspective, but maybe, you know, more importantly, from a utility perspective, should we in a slowdown expect different performance for private label versus the dual parts?

Jim: You know, we have a number of factors to fund right then. Yes, credit quality is one. We have our own proprietary scores as well as we use data from our partners in order to determine.

Jim: We're not their dual card eligible, we're privately the card eligible. When we think through that, there are times when your credit score may be a little bit lower, but based on their performance, we give them a dual card because they perform better. It's form like a higher credit rate.

Jim: Generally speaking, though, the credit quality of the dual card is higher.

Jim: The suspended pay rates are generally higher than that of a private legal court. I think as you mentioned, if you were entering to a economic downturn, certainly we deploy the same type of credit.

Jim: Credactions, we normally would take, which would make sure we are not overestimated online, we watch account.

Jim: where your private legal book has, you know, higher interest rate because it has a showing speaking a lower credit profile but a lower severity rate because of the average balance of the line restrictions.

Jim: We can speak a little bit to the impact of utility for the consumer, being able to use the card in one place as opposed to having to be their primary card and how that impacts paying the behaviors.

Jim: Yeah, you know, listen, I think every individual makes a payment hierarchy decision, right, with relative to what cards.

Jim: and a lot of places that they'll make decisions and look at cards.

Jim: Based upon, you know, the brand of which they're connected with, not solely utility. I mean, it's not just a piece of plastic or digital cord, right? They want to sit back and tell us, I like to go shop at, you know, retail or extra Y and they want to continue to use it and they use it there.

Jim: That, that you said, we also have cards that are probably going to have blood-based utility. You think about a paper card. You think about an Amazon card.

Jim: You think about cards that we're now being able to load into or we'll be able to do a little map of that as broad you told you so utility does matter and there's there's lots of places where [inaudible]

Jim: You tell your squad bases, you think about our home segment, we have home cards, heart pair cards, they go across multiple retailers.

Jim: Chair of Criticalty Across Multi-Specialty. So while Zulgar is one, we have broad-based utility which meets the card important to the consumer and obviously connects with the brand really, really evolving. [inaudible]

Speaker Change: Brian , that's really helpful and something I didn't fully appreciate. Thank you.

Thanks Rick, have a good day.

Speaker Change: And we will move next to John Pancari with Evercore, please go ahead.

Good morning.

Good morning.

Thank you.

Speaker Change: On the macro assumptions, Brian Wenzel, thanks for the color regarding the baseline assumptions and why they don't dial in, you know, the recessionary backdrop. If you did dial in a weaker macro and recessionary dynamics into the baseline assumptions, I hear you that revenue and AI may benefit from higher revolver.

Speaker Change: What would it mean for your charge-off expectation? I know maybe it's not a 25 thing but it's more of 2026.

Speaker Change: I guess what I'm asking, what does a stressed charge-off level look like for Synchrony, giving your current business mix, your credit, tightening as of today? How would that charge-off range compared to this 5.8 to 6% level that you're looking out for this year?

Speaker Change: You know, thanks for the questions. You know, first of all, I'm getting you to go back to Allocated. I know you've talked a little bit about some of the impacts you've talked about in the revenue impact. I also think I'm on the gross out of the equation. You have lower purchase, eye and sore pain rate, which

Speaker Change: You know, counterbalance each other. Some degree really depends on the severity of the macroeconomic event. You know, again, when you sit around saying I'm in, you know, the 22nd of April of this year.

Speaker Change: Natcharra, bless you say the person is going to go back up there or go into a settlement program right away, which...

has not been the historical norm so. So.

Speaker Change: So to some degree, there is the lag time of generally...

Speaker Change: 9-12 months on certain economic events where you start to see the charge-off. So, you know, the expectation, again, you know, this is all theoretical because there's not an assumption here, but what there probably wouldn't be as much impact on that charge-off rate in 25.

Speaker Change: If you follow some of the historical norms that we've seen on typical recessions, put aside the GFC and the pandemic.

Speaker Change: Can you care to comment on what a 26 number would look like under a recessionary scenario, given your business mix and the mix and the balance sheet?

Speaker Change: I actually do not care to comment. We're not the press colleague. It's a six-shadow war. I think it's a medical proliferationary war, I'm sorry, a stationary environment, but thanks for the question.

and I understand. And then separately, I guess just in terms of the...

Speaker Change: The Credit Action, because I know you're indicated that you're evaluating actions to accelerate growth.

Speaker Change: and we talked about some of the partnerships and everything. Does that include a widening of the credit box from here, just given how your credit has performed? I mean, are you evaluating, unwinding some of the tightening actions that you put in place? [inaudible]

in 23 and 24 to drive some acceleration and grip.

Speaker Change: Yeah, I alluded to that earlier. I think it's something we're evaluating. We'll be very methodical about how we'll do it. We would tend to start with our existing customers. We know them well. We know how they spend. They built a credit history with us, so we would give them a little more spending power potentially.

Speaker Change: We have higher-returning segments in the portfolio than maybe an opportunity to widen the box a little bit, but everything will be done in the context of that long-term net chart off rate. So five and a half, six percent, we're not looking to do anything outside of that. We don't want to run well below that because we're leaving growth on the table. Thank you very much.

Speaker Change: And we certainly don't want to run above that. And you've seen us manage it back into that long-term card off guy. And so that's how we would approach it. We're managing through a fairly uncertain environment. So why would you take a net on count? And that's why we move pretty methodically.

Speaker Change: Great. Very helpful Brian . Appreciate it. Thanks. Thanks. Have a good day.

Speaker Change: and we will move next to Mark DeVries. With Deutsche Bank, please go ahead.

Mark Devries: Yeah, thanks. I had a follow-up question on just capital levels in returns. You're sitting here with CETY and you know 13.2% well above kind of the historic target ranges.

Mark Devries: 10-11%. So the question is, is that still the right target for you to manage down to and any thoughts on kind of pace at which we should expect you to kind of manage down to those levels? No.

Speaker Change: Yeah, thanks for the question, Mark, and good morning. You know, our target level, which we've shared, is 11%.

Mark Devries: You know, so that's the goal which we go through obviously there's there's some some buffer around that at different points given to the reality. But, but you know, we're on a consistent pace to do that. Remember, Mark, we start out where our capital peak it.

Mark Devries: AT-Percent, CMT-1 is a company that Brian highlighted earlier on the call. We've taken out over half the shares.

Mark Devries: since 2016 to kind of get here now. So we understand the importance of having an efficient ideology. We kind of built out a New York tier two.

Mark Devries: We have a little bit more on tier one, and we're on a pace in which we share with our board, our regulators.

Mark Devries: Over the course of several years on how our capital, capital director goes, the $2,000,000 today, we think is a good position relative to our...

Mark Devries: The Yarnings Power in the Capitol, we're in January this year giving the RWA expenditure.

Mark Devries: on the increase in the dividend and doesn't preclude us for coming back, you know, later in the year and discussing the board whether or not that needs to be adjusted, you know upwards. So, you know, while we have everybody set the framework, our outlook has been changed to getting back to the 11%. Thank you, Brian .

Mark Devries: And again, I do think we should get some level of prayer for reducing over half the shares of the company in the period of eight years.

Okay, and just a follow-up on that went well.

When you set this latest authorization, was it?

Mark Devries: with the kind of size to give you plenty flexibility to outperform.

Mark Devries: on the growth perspective is that I just think about like what consensus earnings are and what.

Mark Devries: Employed Payout. If you use 100% of the repurchase with the new dividend, you'd be kind of neutral to have to CET want at the end of the year. Am I thinking about that, right? And so, either you outperform on a growth perspective over it is likely you come back and potentially look to buy back more stock.

or expand the authorization.

Mark Devries: Yeah, I think you don't know when we do a capital plan, when we bring to the board is a number of different scenarios. We had baseline scenarios, obviously we had distressed scenarios.

Mark Devries: They're outweighs that are in there. And so we have a full range that shows that the type of resiliency the chapel's back really has.

under different scenarios.

Mark Devries: You know, we didn't go to the board and say we're going to be back later this year, but obviously that's the option for us to discuss with the board whether it's warranted. I think right now, $2,000,000,000 authorization is a good place to start.

Bring it to the board and have that discussion.

Mark Devries: But, again, we're very pleased with the capital plan that has a 30 cent, up 20 percent.

Mark Devries: from our existing given-end and a two-and-a-half-lane-dollar authorization, especially today given our market capitalization, which is unfortunately lower than its true value.

Yeah, make sense. Thank you.

Thank you.

Mark Devries: Thank you. And we only have time for one last questioner. Our last question comes from the line of Don Fandetti, with Wells Fargo, please go ahead.

Dawn Pandetti: Hi, good morning. Brian , can you talk a little bit about the sort of runway for Care Credit? It's been a good, gross story competitively or you still seeing that as a pragmatic market? And then also how is the credit performance been versus your expectations?

Dawn Pandetti: Yeah, look, I think, you know, we still feel great about the health and wellness platform that is certainly, if I had to pick a platform that we're really investing in and trying to grow, it is that one. It's a huge market, we've got a leadership position, we've been in the business almost 40 years.

Our NPS scores and that platform are off the charts.

Dawn Pandetti: We have a really good reputation in terms of, you know, the providers that we serve across dental and vet and it's a growing market as well. And so, you know, Brian Wenzel talked a little bit about the care credit tool card. We're employing a number of strategies to continue to grow there.

Dawn Pandetti: It's obviously bigger tickets so you know you see maybe just a little

Dawn Pandetti: A little bit of softness here recently, but we are extremely optimistic about our ability to grow care credit over the long term. And I would say on the credit performance side, you know, generally in line with the rest of the business, although, you know, given some of the margins that we are able to underwrite a little bit, a touch deeper there, at very attractive risk of death through the times.

Thank you.

Thanks, Tom. Thanks, everybody.

Speaker Change: Thank you. And this concludes Synchrony's earnings conference call. You may disconnect your line at this time and have a wonderful day. Thank you.

Speaker Change: Trends Of The Year 2021 Ok, lets go little guy Love you, Rest In Peace

Q1 2025 Synchrony Financial Earnings Call

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Synchrony Financial

Earnings

Q1 2025 Synchrony Financial Earnings Call

SYF

Tuesday, April 22nd, 2025 at 12:00 PM

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