Q2 2025 Superior Plus Corp Earnings Call

Operator: Good day, and thank you for standing by. Welcome to the Superior Plus 2025 second quarter results conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star one-one on your telephone. You will then hear an automated message advising that your hand is raised. To withdraw your question, please press star one-one again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Chris Lichtenheldt, Vice President of Investor Relations. Please go ahead.

Speaker #2: Good Good day, and thank you for standing by. Welcome to the Superior Plus 2025 second quarter results conference call. At this time, all participants are in a listen-only mode.

Speaker #2: After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press *11 on your telephone.

Speaker #2: You will then hear an automated message advising that your hand is raised. To withdraw your question, please press *11 again. Please be advised that today's conference is being recorded.

Speaker #2: I would now like to hand the conference over to your speaker today, Chris Lichtenheldt, Vice President of Investor Relations. Please go ahead.

Grier Colter: Thank you. Good morning, everyone, and welcome to Superior Plus's conference call and webcast to review our 2025 second quarter and first half results. On the call today, we have Allan MacDonald, President and CEO; Grier Colter, Executive Vice President and Chief Financial Officer; Tommy Manion, Chief Operating Officer, North American Propanes; and Dale Winger, President of Soteros. For this morning's call, Allan and Grier will begin with their prepared remarks, and then we will open the call for questions. Listeners, a reminder that some of the comments made today may be forward-looking in nature, and information provided may refer to non-GAAP measures. Please refer to our continuous disclosure documents available on CDAR Plus and our website. The dollar amounts discussed on today's call are expressed in U.S. dollars unless otherwise noted. I will now turn the call over to Allan. Thanks, Chris.

Speaker #3: Thank you. Good morning, everyone, and welcome to the Superior Plus's conference call and webcast review of our 2025 second quarter and first half results.

Speaker #3: On the call today, we have Allan MacDonald, President and CEO; Grier Colter, Executive Vice President and Chief Financial Officer; Tommy Manion, Chief Operating Officer, North American Propane; and Dale Winger, President of Ceteris.

Speaker #3: For this morning's call, Allan MacDonald and Grier Colter will begin with their prepared remarks, and then we'll open the call for questions. Listeners are reminded that some of the comments made today may be forward-looking in nature, and information provided may refer to non-GAAP measures.

Speaker #3: Please refer to our continuous disclosure documents available on CDR Plus and our website. The dollar amounts discussed on today's call are expressed in U.S. dollars unless otherwise noted.

Speaker #3: I'll now turn the call over to Allan.

Speaker #4: Thanks, Chris. Good morning, everyone, and welcome to the call. Thanks for taking the time to join us today for this update. While it's been four months since we presented our transformational strategy for Superior Plus, and I'm very pleased with our progress in both propane and CNG.

Grier Colter: Good morning, everyone, and welcome to the call. Thanks for taking the time to join us today for this update. It has been four months since we presented our transformational strategy for Superior Plus, and I am very pleased with our progress in both propane and CNG. For our propane business, as you know, the second quarter is typically a seasonally low-volume period, as heating-related consumption drops significantly after the winter months. For this reason, it is most meaningful to assess our second quarter performance in the context of the first six months of the year. As you will recall, we had an exceptionally strong first quarter driven by colder than normal temperatures in January and February, which led to significant customer demand and deliveries, followed by fewer deliveries in the second quarter, with customer in-tank levels declining.

Speaker #4: For our propane business, as you know, the second quarter is typically a seasonally low volume period, as heating-related consumption drops significantly after the winter months.

Speaker #4: For this season, for this reason, rather, it's most meaningful to assess our second quarter performance in the context of the first six months of the year.

Speaker #4: As you'll recall, we had an exceptionally strong first quarter, driven by colder-than-normal temperatures in January and February, which led to significant customer demand and deliveries.

Speaker #4: Followed by fewer deliveries in the second quarter, with customer in-tank levels declining. Additionally, an important initiative within Superior Delivers is increasing our delivery efficiency by improving our volume per delivery and reducing delivery frequency.

Grier Colter: Additionally, an important initiative within Superior Delivers is increasing our delivery efficiency by improving our volume per delivery and reducing delivery frequency. In keeping with this initiative, we deferred some Q2 deliveries to improve the efficiency of upcoming fills later in the year. While the volume per customer was small, in aggregate, it amounted to material volumes, particularly in an already light quarter. We also saw incremental investment within the business in Q2 as we built important capabilities in the areas of customer acquisition, retention, and information technology. These are important planned investments that are most visible in such a small quarter and contributed to higher costs in Q2. Finally, as you will also recall, last quarter, we began consolidating our wholesale business into our U.S. and Canadian propane segments. In Q2, we experienced temporary wholesale disruption in California.

Speaker #4: In keeping with this initiative, we deferred some Q2 deliveries, to improve the efficiency of upcoming fills later in the year. While the volume per customer was small, in aggregate, it had mounted to material volumes, particularly in an already light quarter.

Speaker #4: We also saw incremental investment within the business in Q2, as we built important capabilities in the areas of customer acquisition, retention, and information technology.

Speaker #4: These are important planned investments, that are most visible in such a small quarter and contributed to higher costs in Q2. Finally, as you'll also recall, last quarter we began consolidating our wholesale business into our US and Canadian propane segments.

Speaker #4: In Q2, we experienced a temporary wholesale disruption in California, this was due to a refinery shutdown, which further impacted our performance in the US.

Grier Colter: This was due to a refinery shutdown, which further impacted our performance in the U.S. As you all know, the wholesale business is an important enabler of our success and a point of competitive strength for Superior Plus. It also carries a degree of volatility as we opportunistically capitalize on opportunities within any given year. That is a trade-off we have long believed to be in the best interest of the company. Overall, the propane business performed very well in the first half, and we are very pleased with the progress we are making on our transformation. Superior Delivers is on schedule, and we are moving toward a new way of serving our customers and doing business.

Speaker #4: Now, as you all know, the wholesale business is an important enabler of our success, and a point of competitive strength for Superior Plus. But it also carries a degree of volatility, as we opportunistically capitalize on opportunities within any given year.

Speaker #4: But that's a trade-off we've long believed to be in the best interests of the company. Overall, the propane business performed very well in the first half, and we're very pleased with the progress we're making on our transformation.

Speaker #4: Superior Delivers is on schedule, and we're moving toward a new way of serving our customers and doing business. Now, there will always be periods of disruption, as becoming more efficient can generate the need for investments and shifting volumes within a given period.

Grier Colter: There will always be periods of disruption as becoming more efficient can generate the need for investments and shifting volumes within a given period, but we are in good shape, and we are on track with our plans. On Superior Delivers specifically, we are pleased with our performance. Despite Q2 being a low-volume period, we saw incremental benefits from our transformation compared to the first quarter, confirmation that we are truly transforming the effectiveness of our operating model. Throughout the summer, we are taking on more initiatives and introducing new capabilities that will further enable our ability to drive customer acquisition, retention, and a lower cost to serve. I am very happy with our progress this year, and I am reminded Superior Delivers is a two-year productivity transformation.

Speaker #4: But we're in good shape, and we're on track with our plans. On Superior Delivers specifically, we're pleased with our performance. Despite Q2 being a low volume period, we saw incremental benefits from our transformation compared to the first quarter, confirmation that we're truly transforming the effectiveness of our operating model.

Speaker #4: Throughout the summer, we're taking on more initiatives, and introducing new capabilities that will further enable our ability to drive customer acquisition, retention, and a lower cost to serve.

Speaker #4: I'm very happy with our progress this year. And I'm reminded Superior Delivers is a two-year productivity transformation. We have lots left to accomplish, and the benefit of the work we've done to date will have its biggest impact in Q4, when cold weather and high volumes return.

Grier Colter: We have lots left to accomplish, and the benefit of the work we have done to date will have its biggest impact in Q4 when cold weather and high volumes return. Turning now to our CNG business, I am encouraged by our first half performance at Soteros, including a strong second quarter as our industrial, RNG, and hydrogen segments largely offset the pressure we are seeing in our well site business. Within our well site business, it was a transitory quarter with oil and gas customers reducing drilling and completion programs in response to lower commodity prices. The market well site completion crew count dropped significantly in the Permian Basin, creating headwinds on both volume and price.

Speaker #4: Turning now to our CNG business, I'm encouraged by our first half performance at Ceteris. Including a strong second quarter, as our industrial RNG and hydrogen segments largely offset the pressure we are seeing in our well-site business.

Speaker #4: Within our well-site business, it was a transitory quarter, with oil and gas customers reducing drilling and completion programs in response to lower commodity prices.

Speaker #4: The market well-site completion crew count dropped significantly in the Permian Basin, creating headwinds on both volume and price. But we responded by focusing on engaging our customers delivering industry-leading reliability, and accelerating operational and cost efficiencies that position us to profitably win and retain business despite current market conditions.

Grier Colter: We responded by focusing on engaging our customers, delivering industry-leading reliability, and accelerating operational and cost efficiencies that position us to profitably win and retain business despite current market conditions. I am very proud of how Dale and his team are managing this temporary cyclical downturn. In addition, the work we have done to expand our operations beyond our core well site business is paying off. 31% of our business in the second quarter of 2025 came from our industrial and other customers, compared with just 22% during the same period last year. Our unparalleled experience in delivering reliable energy solutions continues to help us grow within existing customers and establish new customers as demand for energy continues to outpace infrastructure capacity.

Speaker #4: I'm very proud of how Dale and his team are managing this temporary cyclical downturn. In addition, the work we've done to expand our operations beyond our core well-site business is paying off.

Speaker #4: Thirty-one percent of our business in the second quarter of 2025 came from our industrial and other customers, compared with just twenty-two percent during the same period last year.

Speaker #4: Our unparalleled experience in delivering reliable energy solutions continues to help us grow within existing customers and establish new customers as demand for energy continues to outpace infrastructure capacity.

Grier Colter: These growing relationships in applications ranging from power, pipeline, utilities, and renewable natural gas reflect an attractive growth pipeline, and we welcome the increased exposure to demand trends in these end markets. I am also very pleased with our team's work to control the controllable with operational efficiency improvements and cost reductions. This all helped maintain strong margins in the first half of the year as we meaningfully reduced our operating cost per MMBTU. In summary, we are absolutely on track with our transformation of Superior Plus Corp. Our teams continue to stay focused on building a new Superior while navigating the complexity of transformation and evolving market dynamics. Our strength and resilience can be attributed to our employees who work hard every day to support our customers across North America while advancing our strategic initiatives.

Speaker #4: These growing relationships in applications ranging from power, pipeline, utilities, and renewable gas reflect an attractive growth pipeline, and we welcome the increased exposure to demand trends in these end markets.

Speaker #4: I'm also very pleased with our team's work to control the controllable, with operational efficiency improvements and cost reductions. This all helped maintain strong margins in the first half of the year, as we meaningfully reduce our operating cost per MMBTU.

Speaker #4: In summary, we are absolutely on track with our transformation of Superior Plus. Our teams continue to stay focused on building a new Superior while navigating the complexity of transformation and evolving market dynamics.

Speaker #4: Our strength and resilience can be attributed to our employees, who work hard every day to support our customers across North America, while advancing our strategic initiatives.

Grier Colter: Our people drive our success, delivering excellent service to our customers and long-term returns for our shareholders. With that, I will turn things over to Grier to walk through the financials in more detail. Thanks, Allan. Good morning. As Allan mentioned, the business had an excellent first half, and we were well positioned for the rest of 2025. As we have discussed previously, we expected some benefits to our results in 2025 from more favorable weather conditions versus a relatively warm 2024. The majority of that benefit was expected to occur in Q1 and Q4 when our volumes are more weather-driven, and we are seeing that dynamic play out so far this year. First half adjusted EBITDA was up 5.4% to $294 million due to higher adjusted EBITDA across the divisions and driven by a strong first quarter.

Speaker #4: And our people drive our success, delivering excellent service to our customers and long-term returns for our shareholders. So with that, I'll turn things over to Grier and walk through the financials in more detail.

Speaker #4: Thanks, Allan. Good morning. As Allan mentioned, the business had an excellent first half, and we were well-positioned for the rest of 2025. As we've discussed previously, we expected some benefits to our results in 2025 from more favorable weather conditions versus a relatively warm 2024.

Speaker #4: The majority of that benefit was expected to occur in Q1 and Q4, when our volumes are more weather-driven, and we are seeing that dynamic play out so far this year.

Speaker #4: First-half adjusted EBITDA was up 5.4% to $294 million, due to higher adjusted EBITDA across the divisions and driven by a strong first quarter.

Grier Colter: Q2 adjusted EBITDA of $33.5 million decreased $9.8 million compared to Q2 2024, which was driven mostly by a decline in our U.S. propane business, which I will speak about momentarily. For the first half of 2025, adjusted EBITDA per share of $0.95 increased by 16%. Adjusted net earnings per share of $0.43 increased by 48%, and free cash flow per share of $0.81 increased by 80%, all driven by strong Q1 results and a share count that is approximately 6% lower year over year. For Q2, adjusted EBITDA per share of $0.05 decreased $0.02 because of lower adjusted EBITDA from our propane operations. Adjusted net loss per share of $0.25 was down $0.02 from last year, due primarily to lower operating earnings.

Speaker #4: Q2 adjusted EBITDA of $33.5 million decreased 9.8 million compared to Q2 2024, which was driven mostly by a decline in our US propane business, which I'll speak about momentarily.

Speaker #4: For the first half of 2025, adjusted EBITDA per share of $0.95 increased by 16%. Adjusted net earnings per share of $0.43 increased by 48%.

Speaker #4: And free cash flow per share of $0.81, increased by 80%. All driven by strong Q1 results and a share count that is approximately 6% lower year over year.

Speaker #4: For Q2, adjusted EBITDA per share of $0.05 decreased $0.02 because of lower adjusted EBITDA from our propane operations. Adjusted net loss per share of $0.25 was down $0.02 from last year, due primarily to lower operating earnings.

Grier Colter: Free cash flow per share of negative $0.14 improved by $0.02, driven by lower CapEx and interest expense and a lower share count, partially offset by lower EBITDA from loss. Turning now into the businesses, for the first half of the year, our propane division posted strong results with adjusted EBITDA increasing 5.9% to $225.3 million, driven by strong volumes and favorable weather in Q1. In the first half, adjusted EBITDA in our U.S. propane division increased $10.1 million or 6.6% on the back of higher volumes in Q1. In the second quarter, U.S. propane had $0 of adjusted EBITDA, which is a decrease of $9.6 million from last year. The decline in EBITDA was driven by two items arguably connected to first quarter. Firstly, we made a higher provision for doubtful accounts, which relate to receivables generated in the first quarter.

Speaker #4: Free cash flow per share of negative 14 cents improved by 2 cents, driven by lower CapEx and interest expense, and a lower share count, partially offset by lower EBITDA for MOS.

Speaker #4: Turning now to the businesses, for the first half of the year, our propane division posted strong results, with adjusted EBITDA increasing 5.9% to $225.3 million, driven by strong volumes and favorable weather in Q1.

Speaker #4: In the first half, adjusted EBITDA in our US propane division increased 10.1 million or $6.6% on the back of higher volumes in Q1. In the second quarter, US propane had $0 of adjusted EBITDA, which is a decrease of 9.6 million from last year.

Speaker #4: The decline in EBITDA was driven by two items, arguably connected to first quarter. Firstly, we made a higher provision for doubtful accounts, which relate to receivables generated in the first quarter.

Grier Colter: Secondly, as Allan MacDonald touched on, we drew down slightly on customer tank levels in Q2, which is partly due to the weather patterns in Q1. In addition to these two items, which make the first half view more useful to us, the U.S. propane business also experienced an outage at one of the refineries supplying our wholesale function, making it more difficult to generate normal profit margins. Lastly, some expected customer turnover. Canadian propane generated adjusted EBITDA of $61.7 million in the first half, representing 4.2% growth, primarily due to higher sales volumes benefiting from colder weather in Q1. In the second quarter, Canadian propane produced adjusted EBITDA of $12.6 million, which was a decrease of $0.9 million versus Q2 2024, primarily due to lower commercial sales in Western Canada.

Speaker #4: And secondly, as Allan touched on, we drew down slightly on customer tank levels in Q2, which is partly due to the weather patterns in Q1.

Speaker #4: In addition to these two items, which make the first half view more useful to us, the US propane business also experienced an outage at one of the refinery's supplying our wholesale function, making it more difficult to generate normal profit margins.

Speaker #4: And lastly, some expected customer turnover. Canadian propane generated adjusted EBITDA of $61.7 million in the first half, representing 4.2% growth, primarily due to higher sales volumes benefiting from colder weather in Q1.

Speaker #4: In the second quarter, Canadian propane produced adjusted EBITDA of $12.6 million, which was a decrease of 0.9 million versus Q2 '24, primarily due to lower commercial sales in Western Canada.

Grier Colter: Overall, weather trends were not a factor in the second quarter as heating demand drops off outside the winter months. Our propane transformation, Superior Delivers, continues on track and has generated $5 million of incremental value year to date, $2.7 million of that in the second quarter, and these numbers have been reflected in the results. As we've previously said, the majority of the in-year EBITDA will arrive in Q4 when propane activity increases, and we are well positioned to generate at least $20 million in fiscal 2025. Soteros has also delivered a strong first half with adjusted EBITDA increasing 4.8% to $82.5 million due to the increased MSU base, partially offset by lower average prices. The second quarter was met with slower activity in the well site business, which was anticipated and was offset by increased activity in our industrial, RNG, and hydrogen businesses, along with greater operational efficiency.

Speaker #4: Overall, weather trends were not a factor in the second quarter, as heating demand dropped off outside the winter months. Our propane transformation, Superior Delivers, continues on track.

Speaker #4: And has generated $5 million of incremental value year to date, with $2.7 million of that in the second quarter, and these numbers have been reflected in the results.

Speaker #4: As we've previously said, the majority of the in-year EBITDA will arrive in Q4, when propane activity increases and we are well-positioned to generate at least $20 million in fiscal 2025.

Speaker #4: Ceteris has also delivered a strong first half, with adjusted EBITDA increasing 4.8% to $82.5 million, due to the increased MSU base partially offset by lower average prices.

Speaker #4: The second quarter was met with slower activity in the well-site business, which was anticipated, and was offset by increased activity in our industrial RNG and hydrogen businesses, along with greater operational efficiency.

Grier Colter: Second quarter EBITDA at Soteros was up slightly to $27.4 million, and free cash flow increased materially as we've shifted focus to higher capital efficiency in the business. Consolidated CapEx for the first half was $49.6 million, or approximately one-third of our full-year CapEx guidance, largely due to the timing of receiving tanks and equipment in the propane business. We continue to expect our CapEx to be around $150 million for the year. For the quarter and year to date, corporate operating costs of $6.5 million and $13.8 million, respectively, are in line with our expectations. During the quarter, we incurred our first charges related to Superior Delivers of $5.4 million, which was in line with our expectations. As previously discussed, these costs are excluded from adjusted EBITDA given their one-time nature.

Speaker #4: In the second quarter, EBITDA at Ceteris was up slightly to $27.4 million, and free cash flow increased materially as we've shifted our focus to higher capital efficiency in the business.

Speaker #4: Consolidated CapEx for the first half was $49.6 million, or approximately one-third of our full-year CapEx guidance, largely due to the timing of receiving tanks and equipment in the propane business.

Speaker #4: We continue to expect our CapEx to be around $150 million for the year. For the quarter and year-to-date, corporate operating costs of $6.5 million and $13.8 million, respectively, are in line with our expectations.

Speaker #4: During the quarter, we incurred our first charges related to Superior Delivers of $5.4 million, which was in line with our expectations. As previously discussed, these costs are excluded from adjusted EBITDA given their one-time nature.

Grier Colter: Q2 leverage of 3.8 times compares to 3.7 times at the end of the first quarter, mainly due to strengthening of the Canadian dollar during the second quarter and weaker Q2 EBITDA compared with the prior Q2. We expect to finish the year with leverage around 3.7 times, up slightly from the prior target of 3.6 times, and that is mainly due to the stronger than forecasted Canadian dollar. Earlier this month, in partnership with our bank syndicate, we improved and extended our revolving credit facilities. Our $750 million Canadian dollar core revolver term has been extended to August 2030, and the limit has been converted to $600 million U.S. dollars. The $550 million Canadian dollar sidecar facility term has been extended to August 2028. These facilities provide us with increased financial flexibility and position us well to execute our strategy over the coming years.

Speaker #4: Q2 leverage of $3.8 times compares to $3.7 times, at the end of the first quarter, mainly due to strengthening of the Canadian dollar, during the second quarter, and weaker Q2 EBITDA compared with the prior Q2.

Speaker #4: We expect to finish the year with leverage around $3.7 times, up slightly from the prior target of $3.6 times, and that is mainly due to the stronger-than-forecasted Canadian dollar.

Speaker #4: Earlier this month, in partnership with our bank syndicate, we improved and extended our evolving credit facilities. Our 750 million Canadian dollar core revolver term has been extended to August 2030, and the limit has been converted to $600 million US dollars.

Speaker #4: And the $550 million Canadian dollar sidecar facility term has been extended to August 2028. These facilities provide us with increased financial flexibility and position us well to execute our strategy over the coming years.

Grier Colter: We continue to believe that share repurchases are an excellent use of capital. During the quarter, we repurchased about 7.4 million shares, or 3.2% of the float. Since refocusing our capital allocation strategy in Q4 2024, we have now repurchased over 10% of the company's equity. We plan to renew our NCIB in mid-Q4 and remain on track for full-year repurchases of approximately $135 million Canadian dollars. In conclusion, we have made excellent progress on our plans so far this year, and I am pleased with our financial performance. Over the first six months of the year, we generated nearly $190 million of free cash flow. Our propane transformation is well underway, and we continue to buy back stock at attractive levels. We are increasingly confident in our strategy, both from an operational and capital allocation standpoint, and remain on track to deliver significant value to our shareholders.

Speaker #4: We continue to believe that share repurchases are an excellent use of capital. During the quarter, we repurchased about $7.4 million shares, or $3.2% of the float, and since refocusing our capital allocation strategy in Q4 2024, we have now repurchased over 10% of the company's equity.

Speaker #4: We plan to renew our NCIB in mid-Q4, and remain on track for full-year repurchases of approximately $135 million Canadian dollars. In conclusion, we have made excellent progress on our plans so far this year, and I'm pleased with our financial performance.

Speaker #4: Over the first six months of the year, we generated nearly $190 million of free cash flow, our propane transformation is well underway, and we continue to buy back stock at attractive levels.

Speaker #4: We are increasingly confident in our strategy, both from an operational and capital allocation standpoint, and remain on track to deliver significant value to our shareholders.

Grier Colter: With that, I will turn it back for Q&A.

Speaker #4: With that, I'll turn it back for Q&A.

Operator: Certainly. As a reminder, to ask a question, please press star one-one on your telephone and wait for your name to be announced. To withdraw your question, please press star one-one again. Please stand by while we compile our Q&A roster. Our first question will be coming from Gary Ho of Desjardins Capital Markets. Your line is open, Gary.

Speaker #5: Certainly. As a reminder, to ask a question, please press *11 on your telephone and wait for your name to be announced. To withdraw your question, please press *11 again.

Speaker #5: Please stand by, we'll be compiling our Q&A roster. Our first question will be coming from Gary Ho, of Desjardins Capital Market. Your line is open, Gary.

Gary Ho: Thanks. Good morning, everyone.

Speaker #6: Thanks. Good morning, everyone. Hi, Gary.

Nelson Ng: Hi, Gary.

Gary Ho: Hey, Gary.

Nelson Ng: Hey. Just maybe start off with the scheduling optimization initiative. So it sounds like, you know, greater than 50% deployed in your markets across Canada. Just curious, you know, if that's the reason behind, you know, the reduced customers in tank volume in the quarter, and if you can help us maybe quantify. If I'm assuming, you know, you might face similar headwinds in Q3, how would that impact the numbers? I'm assuming a bunch of that will come through in Q4. Is that the right way to think about it?

Speaker #3: Hey, Gary.

Speaker #6: Hey. Just maybe start off with the scheduling optimization. Initiative, so it sounds like you know greater than 50% deployed in your markets across Canada.

Speaker #6: Just curious, you know if that's the reason behind you know the reduced customers in tank volume in the quarter, and if you can help us maybe quantify and if I'm assuming you know you might face similar headwinds in Q3, how will that impact the numbers?

Speaker #6: And I'm assuming a bunch of that will come through in Q4. Is that the right way to think about it?

Chris Lichtenheldt: Hey, Gary. It's Allan. I'll take the first part, and I'll let Grier jump in in terms of how we could think about it going forward. You know, as you all know, this is a tale of two cities. We have Q4 and Q1 where we have obviously very high volumes, and Q3 and Q4 where it's significantly lighter. Whenever we do any kind of a rollout of anything sort of material to the business, you try to do it in the summer months so you have the least amount of disruptions. So, you're absolutely right. We're rolling out the scheduling optimization tool now. You can imagine this is a very big change for us, and it's going really, really well. That invariably requires a big change in standard operating procedures, education. So it takes months to be able to do this.

Speaker #3: Hey, Gary, it's Allan. I'll take the first part, and I'll let Grier jump in on in terms of how we could think about it going forward.

Speaker #3: Yeah, you know as you all know, I mean, this is a tale of two cities. We have Q4 and Q1 where we have obviously very high volumes in Q3 and Q4, where the you know significantly lighter.

Speaker #3: The whenever we do any kind of a rollout of anything sort of material to the business, you try to do it in the summer months, so you have the least amount of disruption.

Speaker #3: So you're sorry, you're absolutely right. We're rolling out the scheduling optimization tool now. You can imagine this is a very big change for us.

Speaker #3: And it's going really, really well. That invariably requires a big change in standard operating procedures, education. So it takes months to be able to do this.

Chris Lichtenheldt: As you're rolling it out, you don't really see the benefit of it in low-volume quarters, which is one of the reasons that we're doing it now. Having said that, the way that we're creating tickets, the trigger point and the delivery frequency is being monitored using new parameters. I could talk chapter and verse about this, but I won't take up the whole call. All that to say that an inventory level that would have triggered a delivery historically, call it 30% left in a customer's tank, today would trigger an alert that a customer's tank is getting to the delivery window. But we now have a tool that gives us the capability to see the day's inventory that that equates to.

Speaker #3: And as you're rolling it out, you know, you don't really see the benefit of it in low volume quarters, which is one of the reasons that we're doing it now.

Speaker #3: But having said that, the way that we're creating tickets, the trigger point and the delivery frequency is being monitored using new parameters. Now, I could talk chapter and verse about this, but I won't take up the whole call.

Speaker #3: All that to say that an inventory level that would have triggered a delivery historically call it 30% left in the customer's tank. Today, is would trigger an alert that a customer's tank is getting to the delivery window.

Speaker #3: But we now have a tool that gives us the capability to see the days inventory that that equates to. So if it's a home heating customer in the middle of July, 30% has a lot of days till outage, then it would a much different days to outage than it would if it were in January.

Chris Lichtenheldt: So if it's a home heating customer in the middle of July, 30% has a lot of days till outage than it would, a much different days to outage than it would if it were in January. So with that, we're able to schedule that delivery to a future date that's optimal when we'll be near that customer's location. That type of thinking, especially when you couple that with the summer months, starts to push these deliveries out. It's optimal, and in totality, there's tens of thousands of deliveries that we'll be able to eliminate every year, not to mention being able to do it much more efficiently. But that can't be equated to losing that customer or losing that volume. It's simply a reduction in in-tank inventory, similar to the way you think about it in retail in terms of the inventory within the channel.

Speaker #3: So with that, we're able to schedule that delivery to a future date that's optimal when we're you know we'll be near that that customer's location.

Speaker #3: So that type of thinking especially when you couple that with the summer months starts to push these deliveries out. It's optimal, and in totality, there's tens of thousands of deliveries that we'll be able to eliminate every year and not to mention being able to do it much more efficiently.

Speaker #3: But that can't be equated to losing that customer or losing that volume. It's simply a reduction in in-tank inventory, similar to the way you think about it in retail in terms of the inventory within the channel.

Chris Lichtenheldt: We'll continue to see this throughout the course of the year, but these are customers that are very much still active, and we don't expect their annual volume to change, just their delivery frequency. Grier, do you want to comment on how we should think about it going forward?

Speaker #3: So we'll continue to see this throughout the course of the year. But these are customers that are very much still active and we don't expect their annual volume to change just their delivery frequency.

Speaker #3: Do you want to comment on how we should think about it going forward, Grier?

Grier Colter: Yeah, maybe, Gary, I will just add a couple numbers here. If you look at this kind of quarter to quarter, if you look at this kind of the Q4 2024 to Q1 2025 to Q2 2025 in the tank levels, and even compare it to previous years on all those same metrics, your answer will be we were kind of 2 million-ish gallons lower. You can do the math on that based on the margins, and that is kind of the impact. Of that impact, there is a piece of it that is due to what Allan MacDonald is describing. These initiatives that we are working on to be more efficient, and we will continue that, and there will likely be further decrease in tank levels as we become more efficient.

Speaker #4: Yeah, maybe, Gary, I'll just add a couple numbers here. If you look at this kind of quarter to quarter, so if you look at this kind of Q4 '24 to Q1 '25 to Q2 '25 in the tank levels and even compare it comp it to previous years on all those same metrics, your answer will be we're we were kind of $2 2 million-ish gallons lower, right?

Speaker #4: So you can do the math on that based on the margins, and that's kind of the impact. Of that impact, there's a piece of it that is due to what Allan is describing, so just you know these initiatives that we're working on to be more efficient and we'll continue that and there will likely be further decrease in tank levels as we become more efficient.

Grier Colter: The other chunk of that, and it is probably not a half, but they are both non-trivial amounts, is just the way the first quarter went. It was really cold, as you recall, in January, February. It was warmer in March, and the way we were delivering and the cadence and the way customers were burning the fuel also contributed to it. I do not know that I would say exactly 50/50, but it is due to both those factors. That is the overall quantum. As I say, one, you could say, well, there will be some more because we are going to continue the initiative. The other, I would say, no, there will not be more. In fact, there may be even a pickup the other way.

Speaker #4: The other chunk of that, and it's probably not a half, but I mean, they're both non-trivial amounts, is just the way the first quarter went.

Speaker #4: And so it was really cold, as you recall, in January, February. It was warmer in March, and the way we were delivering and the cadence and the way customers were burning the fuel also contributed to it.

Speaker #4: So you know I don't know that I would say exactly 50/50, but it's due to both those factors. That's the overall quantum. As I say, you know one you could say, well, there will be some more because we're going to continue the initiative.

Speaker #4: The other, I would say, no, there won't be more. In fact, there may be even a pickup the other way, so.

Chris Lichtenheldt: Yeah, the other thing I would add too, Gary, and for everybody listening, these are the right decisions. Some of these things, like Grier Colter was just articulating, the overhang from a cold Q1, we do not control, and that is just the nature of the business. But getting the right tank levels and the right customer inventory for optimal deliveries is absolutely the right thing to do. It creates some lumpiness in the year that you do it because quarter-over-quarter comparisons are not always like for like. Making investments in a quarter that is relatively light, if you think about the order of magnitude of Q2, is so small. But we do not want to forsake the long-term efficiency and viability of the business by being guided by avoiding these decisions simply because of the impact in a given quarter.

Speaker #3: Yeah, and the other thing I'd add too, Gary, and for everybody listening, these are the right decisions. Some of these things, like Grier's just articulating, you know the overhang from a cold Q1, you know we don't control, and that's just the nature of the business.

Speaker #3: But getting the right tank levels and the right customer inventory for optimal deliveries is absolutely the right thing to do. And it creates some lumpiness in the year that you do it because quarter over quarter comparisons are not always like-for-like.

Speaker #3: You know making investments in a quarter that's relatively light you know if you think about the order of magnitude of Q2 is so small, but we don't want to we don't want to forsake the long-term efficiency and you know viability of the business by being guided by you know avoiding these decisions simply because of the impact in a given quarter.

Chris Lichtenheldt: This will normalize itself over time, but we stand steadfast that it is exactly the right thing to do for the business, and we are not going to deviate from that plan.

Speaker #3: So you know this will know normalize itself over time. But we stand steadfast that it's exactly the right thing to do for the business.

Speaker #3: And we're not going to you know deviate from that plan.

Gary Ho: Yeah. Okay. That makes sense. Then maybe switching gears to Soteros, it sounds like you are done with MSU purchases for this year, and you are more focused on the cost efficiency side. Maybe a two-part question here. First, on the cost side, where are you seeing successes that led to the -5% in operating cost per MMBTU, and are there more to do? Second, if you look out to 2026, I know budgeting is just around the corner. Is there a need to add MSUs to your fleet? I know in the past you talked about attractive verticals such as RNG and utilities, or, you know, can you kind of tap into those markets with what you have already and/or kind of hubs that you already operate?

Speaker #6: Yeah. Okay. That makes sense. And then maybe switching gears to Ceteris. Sounds like you're done with MSU purchases for this year. And you're more focused on the cost efficiency side.

Speaker #6: Maybe a two-part question here. So first, on the cost side, where are you seeing successes that led to the minus 5% in operating costs per MMBTU?

Speaker #6: And are there more to do? And then second, if you look out to '26, I know budgeting is just around the corner. Is there a need to add MSU's to your fleet?

Speaker #6: I know in the past you talked about with attractive verticals such as RNG and utilities, or are you know can you kind of tap into those markets with what you have already?

Speaker #6: And/or kind of hubs that you already operate?

Chris Lichtenheldt: Well, the good news is we have Dale here with us who might want to add a couple of comments. In terms of the last part of your question, I think it's a little bit early for us to give any kind of indication in terms of what our MSU plans are for next year, as you'd probably expect, considering the dynamics of the market right now. We remain obviously very optimistic for the long term, but it's a little too soon to call. In terms of the operating efficiency, Dale and his team have done a great job really coming at it from two perspectives. One is true efficiency. A small example would be using our own drivers versus third-party lenders or 3PL drivers. The second is looking at areas where we had grown the business over time to accommodate very rapid growth.

Speaker #3: Well, the good news is we have Dale here with us, who might want to add a couple of comments. But in terms of the last part of your question, I think it's a little bit early for us to give any kind of indication in terms of what our MSU plans are for next year.

Speaker #3: As you probably expect, considering the dynamics of the market right now. But you know we remain obviously very optimistic for the long term. But it's a little too soon to call.

Speaker #3: In terms of the operating efficiency, we Dale and his team have done a great job really coming at it from two perspectives. One is true efficiency.

Speaker #3: So a small example would be using our our own drivers versus third-party deliveries or 3PL drivers. And then the second is looking at areas where you know we had grown the business over time, to you know to accommodate very rapid growth.

Chris Lichtenheldt: Invariably, there's some right sizing that you can do in terms of staffing levels and where we're investing our resources. Dale and his team have done a really, really nice job of managing that. Dale, is there anything you'd like to add?

Speaker #3: And invariably, there's some right-sizing that you can do in terms of staffing levels and where we're investing our resources. And Dale and his team have done a really, really nice job of managing that.

Speaker #3: And Dale is mainly you'd like to add?

Dale Winger: Well said. We continue the operational efficiencies were important in the quarter and will continue to be important in the back half of the year. We do have scale. We have a lot of instrumentation on our equipment, and that allows us to drive higher levels of internal carried loads and also utilization of our internal drivers when they're on the clock. We've seen improvements in that year over year, and that'll continue to be important for us to deliver the results in the back half.

Speaker #4: It's all well said. We continue the operational efficiencies. We're important in the quarter, and we'll continue to be important in the back half of the year.

Speaker #4: We do have scale. We have a lot of instrumentation on our equipment, and that allows us to drive higher levels of internal carried loads and also utilization of our internal drivers when they're on the clock.

Speaker #4: And so we've seen improvements in that year over year, and that'll continue to be important for us to deliver the results in the back half.

Gary Ho: Okay. Great. Those are my questions. Thank you.

Speaker #6: Okay. Great. Those are my questions. Thank you.

Chris Lichtenheldt: Thanks, Gary.

Speaker #3: Thanks, Gary.

Operator: Our next question will be coming from Robert Catellier of CIBC Capital Markets. Your line is open, Robert.

Speaker #5: And our next question will be coming from Robert Catelier of CIBC Capital Markets. Your line is open, Robert.

Chris Lichtenheldt: Hey, good morning, everyone. I wondered if you could comment on the source and degree of customer attrition in U.S. propane. It seems to run counter to your strategy. Hey, Rob. Good morning. The churn that we're seeing in the U.S. is not, you know, terribly dramatic. I think it's amplified because it's such a small quarter. There's probably two really important points here. One is a customer churn, as we've discussed in the past, in the propane segment is largely the result of things that have happened in prior periods. So we see often a lag of 6 to 18 months between a customer's last delivery and their churn. Some of this is going to be driven by behaviors that predate any of the work that we're doing.

Speaker #7: Hey, good morning, everyone. I wondered if you could comment on the source and degree of customer attrition in US propane. Seems to run counter to your strategy.

Speaker #3: Hey, Rob. Good morning. Yeah, the churn that we're seeing in the US is not you know terribly dramatic. I think it's amplified because it's such a small quarter.

Speaker #3: And you know there's probably two really important points here. One is customer churn, as we've discussed in the past, in the propane segment is largely the result of things that have happened in you know prior periods.

Speaker #3: So we see often a lag of 6 to 18 months between a customer's last delivery and their churn. So some of this is going to be you know driven by behaviors that that you know predate any of the work that we're doing.

Chris Lichtenheldt: The other big part is if we look at Superior Delivers being a 24-month transformation, and it'll probably be longer than that because it never really ends. Once you get this list of initiatives underway, you start on new ones. But we focused on the productivity initiatives as our immediate priority for reasons that make obvious sense. Knowing that building the capabilities to be great at customer acquisition and retention were going to take more time. Things like our pricing optimization tool, our cost-to-serve tool, our predictive analytics for churn are all in process now. Some are built and in trial. Some are already in market, and some are still in construction. Those are going to have the biggest impact for us when it comes to hitting our targets for churn reduction.

Speaker #3: The other big part is if we look at Superior Delivers being a 24-month transformation, and it'll probably be longer than that because, I mean, it never really ends.

Speaker #3: You know once you get this list of initiatives underway, you start on new ones. But we focused on the productivity initiatives as our as our immediate priority for reasons that make obvious sense.

Speaker #3: Knowing that building the capabilities to be great at customer acquisition and retention were going to take more time. things like our pricing optimization tool, our cost to serve tool, our predictive analytics for churn, are all in process now.

Speaker #3: Some are are built, and and in trial, some are already in market, and some are still in construction. Those are going to have the biggest impact for us when it comes to you know hitting our targets for churn reduction.

Chris Lichtenheldt: They'll really be coming online late this year, and we expect to see more of an impact in that capability next year. That's not to say that we aren't doing everything within our power, obviously, to manage churn. I'd say on balance, we're making really good strides. But at the end of the day, I'm not super concerned about these churn numbers. They're pretty amplified because of the size of the quarter.

Speaker #3: And they'll really be coming online late this year and and we expect to see more of an impact in that capability next year. That's not to say that we aren't doing everything within our power, obviously, to manage churn.

Speaker #3: I'd say on balance, we're making really good strides. But at the end of the day, I'm not super concerned about these churn numbers. They're amplified because of the size of the quarter.

Grier Colter: Maybe I will just add a couple things if I could, Rob. If you look at the year-over-year on the U.S. business, the 9.6, a big chunk of that is what I had talked about in my remarks, just that the tank level component. I mean, you can do the math. I gave you a rough idea of what the gallons, but I mean, that is between $2 million and $3 million. The bad debt provision that we took that really was because of higher volumes than expected in Q1. That is give or take $2 million. This refinery outage that we had in the wholesale part of the business was, you know, $1.5 million to $2 million. So, you know, you get, you whittle it down, the rest is probably what we are talking about, churn. I mean, call it $1.5 million or $2 million.

Speaker #7: Maybe I'll just add a couple of things, if I could, Rob. So that if you look at the year-over-year performance of the US business, the $9.6 million, a big chunk of that is what I had talked about in my remarks—just that this tank level component. I mean, you can do the math.

Speaker #7: I gave you a rough idea of what the the gallons, but I mean, that's between 2 and 3 million dollars. you know these the bad debt provision that we took could you know really was because of higher volumes than expected in Q1.

Speaker #7: That's give or take $2 million. And then this refinery outage that we had in the wholesale part of the business was, you know, $1.5 million to $2 million.

Speaker #7: And and so you know you get you whittle it down, the rest is is probably what we're talking about churn. I mean, call it a million and a half or two.

Grier Colter: But as I say, this was expected. Those, the first three items that I just mentioned there were not expected in Q2. The other one was, this was always part of our model. You may recall at Investor Day, we talked about how we would get growth out of the base business over the next three years. We expected in 2025 to get our growth in the propane business from normalization of weather, which we are seeing in, we saw in Q1. We will see what happens in Q4. In Q2 and Q3, you do not get that. So this was the way that we expected this year to play out with growth in Q1. We expect growth in Q4, particularly because of the weather, but also because of the impact of Superior Delivers, which will be very back-end weighted. Q2 and Q3, we were never expecting to have growth.

Speaker #7: But as I say, this was expected. So those first three items that I just mentioned were not expected in Q2.

Speaker #7: The other one was. This was always part of our model. And you may recall, at Investor Day, we talked about how we would get growth out of the base business over the next three years.

Speaker #7: And we expected in in 2025 to get our growth in the propane business from normalization of weather, which we're seeing in we saw in Q1.

Speaker #7: We'll see what happens in Q4. And Q2 and Q3, you don't get that. And so this was the way that we expected this year to play out.

Speaker #7: With growth in Q1, we expect growth in Q4, particularly because of the weather, but also because of the impact to Superior Delivers, which will be very backend weighted.

Speaker #7: But Q2 and Q3, we were never expecting to have growth. as I say, there were some unexpected, but the the churn component of it, I mean, this is part of our journey.

Grier Colter: As I say, there were some unexpected, but the churn component of it, I mean, this is part of our journey. We are on a pathway here to create a more competitive platform to have this business grow organically. This is what Superior, a big part of what Superior Delivers is, and the project is on track and underway. But as I say, this was expected. This part of the quarter was definitely not a surprise for us.

Speaker #7: You know we're on a pathway here to create a more competitive platform, to have this business grow organically, and this is a big part of what Superior delivers.

Speaker #7: And, and, and the project is on track and underway. But, as I say, this was expected. This part of the quarter was definitely not a surprise for us.

Chris Lichtenheldt: I agree that it is common to expect some fluctuations when you are going through a transition in the scale that you are attempting here. Just moving on to the CNG business, obviously, your numbers are up only slightly year over year despite a material increase in the MMBTU count. So how would you characterize and quantify your market share, and what is your outlook in light of the pricing dynamics going forward in 2025?

Speaker #7: Yeah, I agree that it's common to expect some fluctuations, but going through a transition and the scale that you're attempting here, I just moving on to the CNG business.

Speaker #7: obviously, your numbers there are up only slightly year over year, despite a material increase in the MSU count. So how would you characterize and quantify your market share?

Speaker #7: And what's your outlook in light of the pricing dynamics going forward in 2025?

Dale Winger: In terms of market share, you know, we have been staying true to our aspirations to walk that fine line of maintaining our share, but also being mindful that we want to continue to be competitive in the market. So, you know, it is always a balance in terms of adjusting pricing and maintaining share. I would say that with Dale Winger's entrance into the business, we have done a much better job of getting that right in the last three or four months than we did in the first couple of months of the year. So that is the good news. The challenge, of course, is, you know, it is a really dynamic market that is not immune to cyclicality, as you are very well seeing, and that has had some impact on pricing.

Speaker #3: In terms of market share, you know we've been staying true to our aspirations to walk that fine line of maintaining our share, but also being mindful that we want to continue to be competitive in the market.

Speaker #3: So you know it's always a balance with in terms of adjusting pricing and maintaining share. I would say that with Dale's entrance into the business, we've done a much better job of getting that right in the last three or four months than we did in the in the first couple of months of the year.

Speaker #3: So that's the good news. The the challenge, of course, is you know it's a really dynamic market. That's that's not immune to cyclicality, as you're very well seeing.

Speaker #3: And that that's had some impact on pricing. in terms of where we go from here, you know that I I I I can give you my own view, is I don't expect that we're going to see the the type of dramatic movements that we've seen to date.

Dale Winger: In terms of where we go from here, you know, that I can give you my own view is I do not expect that we are going to see the type of dramatic movements that we have seen to date, but your crystal ball is probably better than mine. Dale Winger, I mean, you may have some thoughts on this as well. Allan MacDonald described in his remarks a transitory quarter in oil and gas, and I think that, you know, impacted both kind of core well site business pricing and volume. We came into the Q2 with oil prices in the $70 to $75 per barrel range and turned sharply down into $60 to $65. There was an adjustment in the marketplace. Operators, you know, reduced the amount of completion crews 20% to 25% in the Permian Basin.

Speaker #3: But your your crystal ball is probably better than mine. Dale, I mean, you may have some thoughts on this as well.

Speaker #4: No, Allan described in his remarks a transitory quarter in oil and gas. And I think that you know impacted both, well, you know, kind of core well-site business pricing and volume.

Speaker #4: We came into the second quarter with oil prices in the 70 to 75 dollar per barrel range and turned sharply down in to 60 to 65 dollars.

Speaker #4: And there was an adjustment in the marketplace. Operators you know reduced the amount of completion crews 20 to 25 percent in the Permian Basin.

Dale Winger: So that put some downward pressure on pricing as service companies adjusted to align with active work schedules. You saw a lot of the North America oil field services companies reported year-over-year revenue declines of 10% to 15%. CNG pricing was down small single-digit percentage from one quarter to the next. The industry is working through excess trailer capacity. We are not seeing new trailers come to the market. We are even aware of some owners looking to sell their trailers. So, you know, that is a signal of stabilizing market dynamics. As we noted, despite the headwinds, we have done really well. We are focused on, you know, maintaining the market share that we have. We are doing that by driving an improved cost structure with efficiencies that allow us to win and make good margins and returns in any kind of market environment.

Speaker #4: And so that put some downward pressure on pricing as service companies adjusted to align with active work schedules, you saw a lot of the North America oil field services companies reported year-over-year revenue declines of 10 to 15 percent.

Speaker #4: And you know CNG pricing is down small, single-digit percentage from one quarter to the next. The industry's working through excess trailer capacity. We're not seeing new trailers come to the market.

Speaker #4: We're even aware of some owners looking to to sell their trailers. And so you know that that is a you know a signal of stabilizing market dynamics.

Speaker #4: But you know as we noted, despite the headwinds, we we've done really well. We are focused on you know maintaining the market share that we have.

Speaker #4: We're we're doing that by driving an improved cost structure with efficiencies that allow us to win and and make good margins and returns in any kind of market environment.

Dale Winger: The leading operators that are maintaining steady work schedules, given where oil prices are, expect those to be steady through year-end. So kind of, you know, with a steady commodity price environment, like we expect steady work schedules through the end of the year. We are strategically aligned with the customers that value what we do: safety leadership, best reliability, and uptime that help them achieve their own efficiency goals that they are trying to achieve in a compressed commodity environment.

Speaker #4: the leading operators that are maintaining steady work schedules, given where oil prices are, expect those to be steady through year-end. So kind of you know with a steady commodity price environment like we expect steady work schedules, through the end of the year.

Speaker #4: And so we're strategically aligned with the customers that value what we do: safety, leadership, best reliability, and uptime that help them achieve their own efficiency goals that they're trying to achieve in a compressed commodity environment.

Chris Lichtenheldt: The last thing I would add to that, Rob, is it is really hard to tell how good a company was when the industry is booming because everybody is successful. The true test of the strength of a company is when the industry is under pressure. I have to tell you, I am very pleased with the work the team at Soteros has done. I think the strength of the brand at Soteros, the way they have been approaching partnerships with major players, both in the industrial space and the oil and gas space, is really becoming evident now because for us to have this type of performance, considering the headwinds, I think is a testament to the true strength of the business. Hopefully, we are at a low ebb in this cycle, if not coming out of it shortly.

Speaker #4: You know.

Speaker #3: The last thing I'd add to that, Rob, is it's really hard to tell how good a company was when the industry's booming. Because everybody's successful.

Speaker #3: The true test of the strength of a company is when the industry is under pressure. And I got to tell you, I'm very pleased with the work the team at Ceteris has done.

Speaker #3: And I think the strength of the the brand at Ceteris, the way they've been approaching partnerships with with major players, both in the industrial space and the oil and gas space, is is really becoming evident now because for us to have this type of performance, considering the headwinds, I think is a testament to the true strength of the business.

Speaker #3: So you know hopefully, we're at a low a low ebb in this cycle. If not, you know coming out of it shortly. And I think this is just a testament to just how strong Ceteris is.

Chris Lichtenheldt: I think this is just a testament to just how strong Soteros is, quite frankly. It was a very fulsome answer, but there were some important things in there that I think I need to clarify. Dale, I think I heard you use the term stabilizing market dynamics a few times. I know you do not give quarterly guidance, but are you suggesting that the second half of the year you should experience lower year-over-year pressure on your pricing and margins in the CNG business?

Speaker #3: Quite frankly.

Speaker #7: That was a very full semester, but there were some important things in there that I think I need to clarify. Dale, I think I heard you use the term stabilizing market dynamics a few times.

Speaker #7: I know you don't give quarterly guidance, but are you suggesting that in the second half of the year you should experience lower year-over-year pressure on your pricing and margins in the CNG business?

Grier Colter: Ask the question again. Sorry, Rob.

Speaker #3: Sorry, Rob. Could you please ask the question again?

Chris Lichtenheldt: Yeah, I was just, the comments about stabilizing market dynamics. I am just wondering the degree of pricing pressure we are going to see in the second half of 2025 compared to what we have seen over the last, you know, 6 to 12 months.

Speaker #7: Yeah, I was just seeing the comments about stabilizing market dynamics. I'm just wondering the degree of pricing pressure we're going to see in the second half of '25.

Speaker #7: compared to what we've seen over the last you know 6 to 12 months.

Grier Colter: I mean, what I would say is, you know, we still feel that this business will come in. So far this year, it's in the range of where we originally thought, and we think it'll come in for the year in the range. But maybe I'll pass it to Dale. You can give a little bit more detail.

Speaker #3: I mean, what I would say is you know we we still feel that this business will come in. So so far this year, it's it's in the range.

Speaker #3: Of where we originally thought. And we think it'll come in for the year in the range. But maybe I'll pass it to Dale.

Speaker #3: You can give give a little bit more detail.

Dale Winger: That's exactly right. So maybe some well site headwinds offset by operational efficiencies and growth in the industrial and renewable segments to deliver within the range, as Grier said.

Speaker #4: Yeah, that's exactly right. So maybe some well-site headwinds offset by operational efficiencies. And growth in the industrial and renewable segments to to deliver within the range as Grier said.

Chris Lichtenheldt: That is a good segue to my last question. I was curious how much the RNG and hydrogen businesses can grow and contribute in 2025. Do you have any color on that?

Speaker #7: Yeah, that's a good segue to my last question. I was curious how much the RNG and hydrogen businesses can grow and contribute in 2025.

Speaker #7: Do you have any color on that?

Dale Winger: We expect a 20% growth outlook looking forward from a year-over-year basis. We have established a market-leading position. When these projects come up, we have established a good reputation for our experience, our collaboration, and our problem-solving capability. We are in the best position to win. The second quarter reflected that. We actually grew more than 20% in those segments year over year. Those are an important part of our continued growth.

Speaker #3: We expect we 20% growth outlook looking forward. from a year-over-year basis, we have established a market-leading position. And so when these projects come up, we've established a good reputation for our experience and our collaboration and our problem-solving capability.

Speaker #3: And so we are in the best position to win. The second quarter reflected that. We actually grew more than 20% in those segments. year over year.

Speaker #3: And those those are an important part of those that are important important part of our continued growth.

Chris Lichtenheldt: Okay. Thanks, everyone, for your patience and the detail in those answers.

Speaker #7: Okay. Thanks, everyone, for your patience and the detail in those answers.

Grier Colter: That's great, Rob. Thanks very much for being on the call.

Speaker #3: That's great, Rob. Thanks very much for being on the call.

Operator: Our next question will be coming from Nelson Ng of RBC Capital Markets. Your line is open, Nelson.

Speaker #5: And our next question will be coming from Nelson Ng of RBC Capital Markets. Your line is open, Nelson.

Nelson Ng: Great. Thanks, and good morning, everyone. First question just relates to Soteros in terms of the utilization and pricing trends. I think, Dale Winger, you mentioned that there was a combination of lower volume and margins. Can you just talk about the MSU utilization during the quarter? Obviously, there is a balance in terms of margin and utilization, but can you just comment on whether there were a bunch of trucks or trailers being idled to preserve margin, or can you just give a bit more color there in Q2?

Speaker #3: Great. Thanks and good morning, everyone. First question, just relates to Ceteris. In terms of the utilization and pricing trends. So I think Dale, you mentioned that there was a combination of lower volume and margins.

Speaker #3: But can you just talk about the MSU utilization during the quarter? Like obviously, there's a balance in terms of margin and utilization, but can you just comment on whether there were like a bunch of trucks or trailers being idled to preserve margin, or how do you can you just give a bit more color there in in Q2?

Grier Colter: Maybe I will, and also as Grier, maybe I will start and then pass it to Dale or Allan. I do not, we are probably not going to get into specific stats about, you know, the utilization of our trailer count. I think generally we see way more stress on our trailer count in Q1 and Q4, right? When we go through the winter, traditionally, we have been borrowing, so we do not have enough. When we get in the summer, we have had capacity. I think when you look at 2024 and even maybe 2023, there was capacity, whether we were actually moving them and not as efficient as we could be, or whether we had a couple sitting in the yard. We definitely had capacity.

Speaker #3: Maybe all Nelson's career. maybe I'll start and then pass it to Dale. Allan, I don't we're probably not going to get into specific stats about you know the the utilization of our our trailer count.

Speaker #3: You know I think generally, we see way more stress on our trailer count in Q1 and Q4, right? So we're when we go through the winter, traditionally, we've been borrowing, so we don't have enough.

Speaker #3: And then when we get in the summer, we've had capacity. And I think when you look at 2024 and even maybe 2023, there was capacity.

Speaker #3: You know whether whether we were actually moving them and not as efficient as we could be, or whether we had a couple sitting in the yard.

Speaker #3: But we definitely had capacity. I would say that in Q2, and what will happen in Q3, there has been, in the summer and this year for sure, and probably next year as well, there will be capacity there.

Grier Colter: I would say that in Q2 and what will happen in Q3, there has been in the summer and this year for sure, and probably next year as well, there will be capacity there. I mean, how you handle that and how you are actually driving the model is maybe different, but you can squeeze more trailers. That has been the case for many seasons at this point. Dale, I do not know if you have additional commentary.

Speaker #3: I mean, how how you handle that and how you're actually driving the model is maybe different. But you can squeeze more trailers and that's been the case for for many seasons at this point.

Speaker #3: But Dale, I don't know if you have additional commentary.

Dale Winger: Grier said it well. We have available trailer capacity. We are out on our front foot in terms of looking for growth opportunities, and we will be able to, we have the trailer capacity we need to increase volume to sort of take care of that winter seasonal demand.

Speaker #4: Grier said it well. We have available trailer capacity. We're out on our front foot in in terms of looking for growth opportunities. And we'll be able to we we have the trailer capacity we need to you know increase volume and sort of take care of that winter seasonal demand.

Chris Lichtenheldt: Yeah, I think, you know, Nelson, it's Allan. You almost, by definition, have to because Q4 and Q1 provide such great opportunities that if you were at maximum capacity at the lowest part of the cycle, then you'd be forsaking opportunities in your busiest season. So it's always a matter of just running the fleet as efficiently as we can and making sure all that capacity is being used in the right way throughout the course of the year.

Speaker #3: Yeah, I think you know hey, Nelson. It's Allan. You almost by definition have to because Q4 and Q1 provide such great opportunities that if you were at maximum capacity, at the lowest part of the cycle, then you you'd be forsaking opportunities in in your in your busiest season.

Speaker #3: So it's it's always a matter of just running the fleet as efficiently as we can and making sure all that capacity is being used in the right way.

Speaker #3: Throughout the course of the year.

Nelson Ng: Okay, thanks. You guys talked about how RNG, hydrogen, and industrial has increased by, I think, 48% during the quarter. Bigger picture, I think last year, the non-well site gross profit at Soteros was about 34%. Do you see that taking a big step higher this year given the progress on the RNG and hydrogen side, or is that still a small piece of the pie?

Speaker #6: Okay. Thanks. And then at and you guys talked about how RNG, hydrogen, and industrial has increased by, I think, 40% during the quarter. like bigger picture, I think last year, the non-well-site growth profit at Ceteris was about 34%.

Speaker #6: Do you see that taking a big step higher this year? Given the progress on on the RNG and hydrogen side, or is that still a small piece of the pie?

Grier Colter: Yeah, maybe I will start, Nelson, it is Grier, and I will pass it to one of these guys, probably Dale first, and then maybe Allan. I think, you know, this is about, you know, trying to, I think the business has done a great job trying to get best returns for the MSUs, right? The jobs are relatively short in nature, and there is competition for the MSUs. If the returns are best on well site, that is where they will go. If they are best on RNG, that is where we will go. Certainly, there is more headwind this quarter on well site. We definitely saw a significant increase in the trailers that went to these other areas, industrial, RNG, hydrogen. It is really hard to predict, though, next quarter what might happen.

Speaker #3: Yeah, maybe I'll I'll start. Nelson and Crier and I'll pass it to one of these guys probably Dale first, and then maybe Allan. I think that the this this is about you know trying to I think the business has done a great job trying to get best returns for the MSUs, right?

Speaker #3: And so when the jobs are relatively short in nature, and so and there's competition for the MSUs. And so if the returns are best on well-site, that's where they'll go.

Speaker #3: If they're best on RNG, that's where we'll go. certainly, there is more headwind this quarter on well-site. We definitely saw a a significant increase in in the the trailers that went to these other other areas, industrial, RNG, hydrogen.

Speaker #3: it's really hard to predict, though, next quarter what might happen. I mean, if if if there were better dynamics and the returns are better in oil and gas, that's where they'll be.

Grier Colter: If there were better dynamics and the returns are better in oil and gas, that is where they will be. The business is very, very nimble and very disciplined in terms of trying to drive returns and have these trailers in the best places. But certainly, there was a pretty significant movement this quarter. The business, as we have said, did a really good job adapting to the environment. We are positioned better than most in this industry. We have got 20 hubs. A lot of our competitors do not have that flexibility to be able to move to different geographies and move to different, you know, to different uses or different applications. This quarter was a great example of the flexibility that we have in this business. Dale, I do not know if you have any extra.

Speaker #3: And and the business is very, very nimble and very disciplined in terms of trying to drive returns and have these trailers in in the best places.

Speaker #3: But certainly, there was a pretty significant movement this quarter. The business, as we've said, did a really good job adapting to the environment, and you know we're positioned better than most in this industry.

Speaker #3: We've got 20 hubs. A lot of our competitors don't have that flexibility to be able to to move to different geographies and move to different you know to different uses or different applications.

Speaker #3: And this quarter was a great example of the flexibility that we have in this business. But Dale, I don't know if you have any extra thoughts on that.

Dale Winger: That's well said. Allan MacDonald mentioned in his remarks that the industrial and renewable segments represented 31% of net revenues for Soteros in the second quarter. That's up from 22% a year ago. Based on the project pipeline, the expanding customer relationships, and the new customer counts, we expect that number will continue to grow.

Speaker #4: Yeah, that's well said. Allan mentioned in his remarks that the industrial and renewable segments represented 31% of net revenues for Ceteris in the second quarter.

Speaker #4: That's up from 22% a year ago. And based on the you know, the project pipeline, the expanding customer relationships, the new customer counts, we expect that number will continue to grow.

Nelson Ng: Great. Thanks, everyone. I will leave it there.

Speaker #6: Great. Thanks, everyone. I'll leave it there.

Chris Lichtenheldt: Thanks, Nelson.

Speaker #3: Thanks, Nelson.

Operator: Our next question will be coming from Ben Isaacson of Scotiabank. Your line is open, Ben.

Speaker #5: Okay. And our next question will be coming from Ben Isaacson of Scotiabank. Your line is open, Ben.

Ben Isaacson: Thank you very much, and good morning, everyone. Grier, one question for you, and then a question for the group. I was just going through the notes and the financials. In note four, I see that receivables past due less than 90 days have fallen by about half since the start of the year, but past due greater than 90 days has almost doubled since the start of the year. Can you just provide some context on those shifts? Thank you.

Speaker #8: Thank you very much and good morning, everyone. Grier, one question for you and then a question for the group. I was just going through the notes and the financials.

Speaker #8: And in Note Four, I see that receivables past due less than 90 days have fallen by about half since the start of the year, but past due greater than 90 days remain.

Speaker #8: Has almost doubled. Since the start of the year. So can you just provide some context on those shifts? Thank you.

Grier Colter: Sure. Hi, Ben. I think this is a dynamic that you will see a little bit when you have a busy winter. The volume throughput was way higher. Customers had larger bills. The receivable balance is, and that is probably the driver for why we increased the provision this quarter. We will see how these things come through and click. Generally, what we also see, though, is some of these receivables that exist. The customer calls up three months, six months later for a delivery, and we say, we are not doing the delivery until we clear the account. They pay the account, and we get on with life. We will see kind of how this goes. The reason for this dynamic is not unusual, and it is because of the higher volume that we saw through busy season in Q1 in particular. That is what is causing that.

Speaker #3: Sure. Hi, Ben. Yeah, I think this is a dynamic that you'll see a little bit when you have a you know, a busy winter, right?

Speaker #3: Like the volumes throughput was way higher. Customers had larger bills. You know, then you know, so the receivable balance is, and that's probably the driver for why we increased the provision this quarter.

Speaker #3: We'll see how these things come through and collect. Generally, what we also see, though, is some of these receivables that exist, you know the customer calls up three months, six months later for a delivery, and we say, "Well, we're not doing the delivery until we clear your account, the payday account, and we get on with life," right?

Speaker #3: So we'll see kind of how this goes. But the reason for this dynamic is not unusual, and it's because of the higher volume that we saw through the busy season in Q1 in particular.

Speaker #3: So that’s what’s causing that. But your observation is absolutely right, and that’s what drove us to increase the provision slightly. Again, we’ll see how this plays out, but that’s what that is.

Grier Colter: Your observation is absolutely right, and that is what drove us to increase the provision slightly. Again, we will see how this plays out, but that is what that is.

Ben Isaacson: Perfect. Then just maybe taking a step back, and maybe part of this has already been answered, but I just wanted to summarize it all. So maybe Allan MacDonald, we will start with you. The CNG business, you said this morning, you used the term temporary and cyclical, and we have heard that message in previous quarters, and you also said that you expect to be coming out of it shortly. We also heard that we are starting to see the sale of MSUs, and so some other participants are exiting or at least downsizing in this market. Why are people exiting if it is temporary and we are coming out of it shortly? The reason why I am asking all of you to comment.

Speaker #8: Perfect. And then just maybe taking a step back, and maybe part of this has already been answered, but I just wanted to kind of summarize it all.

Speaker #8: So maybe Allan will start with you. The the CNG business, you said this morning, you used the term temporary and cyclical. And and and we've we've heard that message in previous quarters.

Speaker #8: And you also said that you expect to be coming out of it shortly. Now, we also heard that we're starting to see the sale of MSUs.

Speaker #8: And so some other participants are exiting or or or at least downsizing in this market. So why are people exiting if it's temporary and we're coming out of it shortly?

Speaker #8: And then the reason why I'm asking all of you to comment is that really brings us to the question of what type of returns do you seek in each of the segments, but really in CNG?

Operator: That really brings us to the question of what type of returns do you seek in each of the segments, but really in CNG as you continue to invest capital when we're facing this dynamic? That's all. Thanks.

Speaker #8: As you continue to invest capital when we're facing this dynamic that's all. Thanks.

Allan MacDonald: Hey, Ben. Great question. Let me see if I can summarize this. I talked about the strength of the business and the cyclicality. Your estimate and outlook is as good as mine. Specifically, you have to separate the two because you have the sort of industrial and renewable sector, which we see as an opportunity for growth. I think that was demonstrated in the quarter. The cyclicality that exists within the oil and gas environment is, by its very nature, cyclical. We do not see the current situation as something that is likely to exist long term. But how long it exists in the state it is in today is really, really difficult to estimate. In terms of the competition, I would go back to the comments that I made that trying times really test companies.

Speaker #3: Hey, Ben. I think a great question. Let me see if I can if I can summarize this. So I talked about you know the the strength of of the business and the cyclicality.

Speaker #3: I mean, your estimate and outlook is as good as mine. I mean, specifically, you know, and you got to separate the two because you got the sort of industrial and renewable sector, which we see as an opportunity for growth.

Speaker #3: And I think that was demonstrated in the quarter. And then the cyclicality that exists within the oil and gas environment is by its very nature cyclical.

Allan MacDonald: Like any emerging business, there were competitors that were opportunistic, that capital flowed freely into the market. When you are limited in terms of your investment in business development, in hub expansion, and you do not have perhaps a more opportunistic and shorter-term view, you come under pressure in ways that we are not here at Soteros and Superior Plus Corp. So, I think it is perfectly normal in an emerging industry that you see first movers come in, they are very opportunistic, and then they make their own strategic decisions. In terms of that availability, I think it is partially, and Dale Winger will have an opinion on this, but I think it is partially because of their limited market set and the fact that they were opportunistic operators.

Allan MacDonald: One of the biggest things Dale has done, and I am glad you asked this because I wanted a chance to comment, we are moving much higher up the food chain in terms of strategic partnerships. When you have a business that is oversubscribed, there is a tendency to be opportunistic. I think the work Dale has done in a very short time has elevated Soteros's strategy to be much more at the strategic partnership discussion level with either big producers or non-oil and gas companies here. That is really difficult to do when you have a really small footprint and you have been opportunistic. All that to say is I think this is a perfectly normal market dynamic that you would see in a lot of industries.

All that to say is I think this is a perfectly normal market dynamic that you would see in a lot of.

Allan MacDonald: In the medium term, we are going to be really pleased with coming out of this. We have been really shrewd when it comes to our productivity. We have been really committed to building a growing base in trying times and forging relationships with important partners that they will see as valuable going forward. So, I am not uncomfortable about coming out of this an even stronger and more successful company at all. From all that, capital decisions will be made in terms of where we see the growth.

And a lot of Industries um and that you know in the medium-term we're going to be really pleased with coming out of this.

We've.

Been really shrewd when it comes to our productivity. We've been really committed to

building a a and a growing base in trying times and forging relationships with important partners that they'll see as valuable going forward. So I I'm not uncomfortable about

Out of this, uh, and even stronger.

Grier Colter: Yeah, maybe a couple, I agree with everything that Allan MacDonald said, but maybe a couple add-ons to this. It is obviously hard for us to then know exactly the economics and the dynamics that our competitors are seeing. They are all different, right? Some of them are really small operators and have single hubs and do not have the flexibility that we have, right? We have also built this fleet up over 12, 13 years. A lot of the MSUs that we have bought that are still very much useful for us, they were bought at much lower prices. The business is generating good cash flow and it is doing really well. Our competitors are not, we were kind of the first to go into this meaningfully. There are some of our competitors that have very different economics, very different cost base, and yeah, different flexibility in their operations.

And from all that Capital decisions will be made in terms of where we see the growth.

Yeah, maybe a couple. I agree with everything that Alan said, but maybe a couple of add-ons to this. I mean, the

it's obviously hard for us to bend know exactly the economics and the Dynamics that are competitors are seeing and they're all different, right? And and some of them are really small operators and have single hubs and don't have the flexibility that we've got right. They, we've also built this Fleet up over.

12, 13 years. And a lot of the msus that we bought that are are still very much useful for us. They were bought at much lower prices. Um,

you know, so the business is, is generating good cash flow and it's it's doing really well. I mean, our our competitors aren't we were kind of the first to go into this, uh, meaningfully. And there's

Grier Colter: If you look at kind of that next MSU, the other thing that I would say, we are really good at this. We have opportunities where we could make acceptable return, but we also look at this relative to all the other return opportunities we have within the organization, right? We have made a decision to be quite aggressive with our share buybacks. We think this is an excellent use of capital. We are very focused on bringing the leverage down. So, this, this where we allocate capital gets put through a higher lens. I think if some of these other things are less attractive, purchasing MSUs and getting double-digit return, I think that is very, very much a reality. We see great opportunities in this business. We talk about it regularly. I think there are, though, competing priorities. So that is a factor as well.

Uh, some of our competitors said that they have very different economics, very different cost bases, um, and yeah, different flexibility in their operations. If you look at kind of that next MSU, the other thing that I would say, you know, like we're really good at this, we.

We have opportunities where we could make an acceptable return, but we also look at this relative to all the other return opportunities we have within the organization. Right, and we've made a decision to be quite aggressive with our share repurchases. We think this is an excellent use of capital. Uh, we're very focused on bringing the leverage down, and so, you know, this, this where we allocate capital gets put through a higher lens. I think if some of these other things are less attractive, um, you know.

Purchasing msus and getting double digit return. I think that's very they're very much a reality. I mean we see great opportunities in this business. We talk about it.

Grier Colter: But yeah, hard to comment what the others are saying, but certainly, we think we are well positioned here. We think our economics are good relative to the others. You can see, as Dale Winger said, kind of what they are doing, how they are acting, how they are investing in capital. It seems that their returns are pretty stretched. But yeah, this is not like it was necessarily two, three years ago when the market was extremely underserved and you were achieving 20%, 25% return on investment. It is definitely not at that level, but there are still good opportunities to make capital investments here.

Priorities and um, you know, so that that is a a factor as well but yeah, hard to comment what the others are saying. But certainly, you know,

We think we're well positioned here. Um, we think our economics are.

Are are good relative to the others. And you can see as Dale said, kind of what they're what they're doing, how they're acting, how they're investing in capital, it seems that they're the returns are pretty pretty stretched. But, um, yeah, this this is this is not like it was necessarily

2, 3 years ago when the market was extremely underserved and

Operator: Great. Thank you so much.

You were achieving 20 25% return on investment. It's definitely not at that level but there are still good opportunities to make Capital Investments here.

Allan MacDonald: Thanks, Ben.

Grier Colter: Thanks, Ben.

Allan MacDonald: Good to talk to you.

Gary Ho: Thank you. Our next question will be coming from Aaron MacNeil of TD Cowen. Your line is open, Aaron.

Great, thank you so much.

Thanks Ben. Thanks Ben.

Nelson Ng: Hey, morning all. Thanks for taking my questions. A couple of high-level ones from me. Allan, you made reference to the potential for new Superior Delivers initiatives in response to one of Rob's questions. I am hoping you can expand on that. Can you just speak to whether or not you have identified new opportunities or de-risked others that may lead to a change or improvement in that $70 million target over time?

And our next question will be coming from Aaron mcneel of TD Cohen? Your line is open, Aaron.

Hey morning, all thanks for taking my questions, a couple of high level ones from me.

Allan MacDonald: Yeah, it is a good question. I do not know if that comment was directed at all of you or the management team that is sitting and listening to this call. Really, the genesis of my comments there, Rob, great question. Great question. It is one of our ambitions with Superior Delivers, not just transforming the operating model, but transforming the entire way that we work as a company. So shifting from a more legacy operating model that kind of was born out of this generation of M&A to one that is much more performance-oriented. When you go through a transformation like this, you challenge everything. You shift to fact-based decision-making. You introduce whole new expectations in terms of performance and, to my esteemed colleague Grier's credit, return on capital.

Uh, Allan, you made reference to the potential for new Superior Plus initiatives in response to one of Rob's questions, and I'm hoping you can expand on that. So, can you just speak to whether or not you've identified new opportunities or de-risked others that may lead to a change or improvement in that $70 million target over time?

Yeah. It's a it's a good question. I don't know if that comment was directed at all of you or the management team that's sitting in listening to this call. Um, really the Genesis of my comments there, Rob. Uh, great question. Great question. Its

1 of our Ambitions. With Superior delivers is not just transforming the operating model but transforming the entire way that that we work as a company.

So, shifting from a more legacy operating model that kind of was born out of this, you know?

Generation of m&a to 1. That's much more performance-oriented.

When you go through a transformation like this, you challenge everything.

You shift to fact-based decision making.

Allan MacDonald: It is our ambition that while Superior Delivers is a two-year transformation, those qualities and values and ways of working will become embedded in the organization. That is our intent. From that, you are going to continue to always be challenging what you are doing within the business. I would say right now we have a long list of things to do. We have a team that is obviously very stretched to try to run the business and transform it at the same time, which is never easy. It has organizational implications in terms of structure, cost reduction, new ways of working, and we are working through all those things each and every day. As we start to close the book on some initiatives, we are going to be casting our eye to the future to say, okay, what is next?

You introduce whole new expectations in terms of performance and, to my esteemed colleague Grier Colter's credit, return on capital.

And it's our ambition that while Superior delivers, as a two-year transformation, those qualities, values, and ways of working will become embedded in the organization.

That's our intent, and from that, you're going to continue to always be challenging what you're doing within the business.

So I would say right now we have a long list of things to do, we have a team that's obviously very stretched to try to run the business and transform it at the same time which is never easy.

Um you know it has organizational implications in terms of structure cost reduction new ways of working and we're working through all those things each and every day.

Allan MacDonald: It would be premature to be, right now we are worried about getting the proverbial fish in the boat that we have on the line. But it is a little early to say, okay, what does 2027 look like in terms of specific initiatives? We know there is no end to the opportunities in this space, and we are going to be continuing to drive hard at them each and every day. I would say the best way to qualify my comments is we are not just transforming the company, we are transforming the whole way that we work. I want to see that pay dividends for the next generation for this business.

But, um, as we start to, you know, close the book on some initiatives, we're going to be casting our eye to the future to say, okay, what's next?

It would be premature to be uh you know right now we're worried about getting the proverbial fish in the boat that we have on the line.

Nelson Ng: Okay. Yeah, fair enough. Dale, sort of similar line of thinking, just at a very high level, can you just maybe take a moment to give us a bit of a sense of your updated perspectives on the business now that you have been in the chair for a few months, what your main priorities or initiatives are, and how you think you will make the mark on the business going forward?

Um, but it's it's a little early to say. Okay, what does 2027 look like in terms of specific initiatives? But uh, we know there's there's no end to the opportunities in this space and we're going to be continuing to drive hard at them each and every day. So, I would say, the best way to qualify my comments is we're not just transforming the company. We're transforming the whole way that we work, and I want to see that pay dividends for the Next Generation for this business.

Chris Lichtenheldt: Yeah, I appreciate that. As we talked about it at Investor Day, Soteros has done an outstanding job of really building an industry-leading position, whether that be in hubs or fleet size, or just people experience and customer relationships, and really delivering on a value proposition of being able to deliver safely and reliably to help customers maximize uptime and reduce operating costs. The well site business has been the foundation. It has been the core. As you know, the market conditions in the second quarter kind of took a step down. We are focused on maintaining and retaining share in that business. We will do that by driving efficiency improvements and managing cost structure and kind of being fit to compete, being in the best position to win and drive returns in that market environment.

Okay, yeah, fair enough. Um, Dale, sort of similar line of thinking. Just at a very high level, can you just maybe take a moment to give us a bit of a sense of your updated perspectives on the business? Now that you've been in the chair for a few months, what your main priorities are, initiatives are, and how you think you'll make, you know, the mark on the business going forward?

Yeah, I appreciate that, um, you know, as we talked about it at Investor Day. So Terrace has done an outstanding job of really building an industry-leading position, whether that be in hubs, fleet size, or just people experience in customer relationships.

Chris Lichtenheldt: We are continuing to, you know, the scale that we can get on investments such as technology investments to instrument our equipment. We are rolling out a new capability called Smart Fleet that we will have instrumented on half of our trailers by year-end. That rollout is happening right now across some of our northern geographies ahead of the winter season that allow us to know the levels in every asset, whether it is at a customer location in our yard or somewhere in between. That is an example of a capability and a technology that makes sense for us to invest in that allows us to always dispatch the trailer with the fullest load and drive increasing efficiencies. We are also looking at some complementary solutions in the well site.

Chris Lichtenheldt: We introduced a new dynamic blending skid in the quarter that is helping customers that want to use a mix of truck gas and field gas that is an enhancement to our portfolio that creates customer stickiness and allows us to continue with crews as they work through use of truck gas and field gas. A big piece of the strategy is accelerating growth in these industrial and RNG and hydrogen segments. We are positioned well with customers and meeting unmet needs and pain points that emerge as a result of infrastructure constraints. We are in a good position to pick up kind of long-term work, but also short-term temporary and project work. We are prioritizing projects and opportunities that are capital efficient where there is underserved and growing markets that can provide us baseload and growth opportunities. So we are really encouraged about the future.

Drive returns, uh, in that market environment. Um, we're, you know, continued to, you know, the, the, the scale, uh, that we can get on on investments such as technology Investments to instrument our equipment. We're rolling out a, a new capability called smart Fleet that we'll have instrumented on half of our trailers, uh, by year end, uh, that, that roll out is happening right now across some of our Northern geographies ahead of the winter season. That allow us to know the levels, uh, in every asset, uh, whether it's at a customer location in our yard or somewhere in between. And then, you know, that's an example of, you know, a capability and a technology that makes sense, uh, for us, uh, to invest in that allows us to always dispatch the, you know, trailer, uh, with the fullest load, uh, and and drive, uh, increasing efficiencies, we're also looking at, you know, some complimentary, uh, Solutions in the, Well site, we, uh, introduced a new, you know, dynamic blending skid in the quarter, that is helping customers that want to use a mix of truck, gas and field gas, that is a

Enhancement to our portfolio that creates uh, customer stickiness and allows us to continue uh with Crews as they work through, you know, use of of truck gas and filled gas. And then I, you know, a big piece of the strategy is accelerating growth in these um, in these industrial. And, uh,

Chris Lichtenheldt: The platform has a lot of capabilities. It is our core business. We are in the best position to extend a competitive advantage on delivering that value proposition.

Nelson Ng: Got it. Thanks, everyone. I'll turn it back.

RNG and hydrogen segments and we are positioned. Uh, well, um, with uh, you know, customers and and meeting unmet needs and and pain points that emerge as a result of um, infrastructure constraints. And uh, We've we're in a good position to pick up kind of long-term work, but also, you know, short-term temporary and project work. And so, you know, we are uh, prioritizing, you know, projects and opportunities that are, you know, Capital efficient where there's underserved and growing markets, uh, that can provide us, uh, base load and growth opportunity. So we're really encouraged about the future of the platform has a lot of capabilities. It is our Core Business. And uh, and so we we're in a best position. We are in the best position to to extend uh, competitive advantage on delivering that value proposition.

Allan MacDonald: Thanks, Aaron. Good to talk to you.

Got it well thanks everyone. Uh I'll turn it back.

Gary Ho: I would now like to turn the call back to Allan MacDonald, President and CEO, for closing remarks.

Thanks Aaron. Good to talk.

Allan MacDonald: Thanks, everybody. I appreciate you joining us today and for your patience in helping us articulate some of the dynamics of the quarter. It is always a challenge in a quarter that makes up less than 10% of your year to reconcile the results with how the business is truly performing, whilst you are in the midst of a transformation. I can assure you that Superior Delivers is absolutely on track, and we are really pleased with the progress we are making. You want to be mindful that we are focusing on the first half of the year because you really have to look at Q1 and Q2 in tandem. A small move in Q1 just influences Q2 so much. Finally, I will reiterate the comments I made about Soteros doing well in a challenging market.

I would now like to turn the call back to Alan McDonald, president and CEO for closing remarks.

Well, thanks everybody. I appreciate you joining us today and for your patience in helping us articulate some of the dynamics of ...

Uh, of the quarter, it's always a challenge in a quarter that, you know, makes up less than 10% of your year to reconcile the results with how the business is truly performing. And, uh, whilst you're in the midst of a transformation.

I I can assure you that Superior delivers is absolutely on track and we're really pleased with the process we're making.

Um, it's always, uh, you want to be mindful that, you know, we're focusing on the first half of the year because you really have to look at Q1 and Q2 in tandem. A small move in Q1 just influences Q2 so much.

And then finally, you know, um,

I I'll reiterate the comments I made about sitaras.

Allan MacDonald: I think it is super encouraging because as the market continues to develop and conditions become a little more favorable, we are going to arise from that an even stronger company. I think it really underscores the market position that we hold and how our customers view us. So I am very, very pleased with the progress we are making, and we will look forward to talking to you again in a few short months in terms of what happened in Q3. Thank you all very much, and enjoy the rest of your day.

doing well in a challenging Market is I I think Super encouraging because as as the market continues to develop and and uh

Gary Ho: This concludes today's conference call. Thank you for participating. You may now disconnect.

Conditions, become a little more favorable. We're going to arise from from that, uh, an even stronger company and I think it really, you know, underscores the, the market position that we hold and, and how, our customers view us. So, uh, I'm very, very pleased with the progress we're making and, uh, we'll look forward to talking to you again in, uh, in a few short months and in terms of what happened in Q3. So thank you all very much and uh, have enjoy the rest of your day.

And this concludes today's conference call. Thank you for participating. You may now disconnect.