
Macquarie cut its ServiceNow price target to $109 from $140 while keeping a Neutral rating, citing slowing growth in current remaining performance obligations and macro/geopolitical uncertainty. The firm also reduced valuation multiples, with the EV/calendar 2027 revenue multiple lowered to 5.5x from 7.0x and the EV/calendar 2027 free cash flow multiple to 15x from 19x. ServiceNow shares were trading at $84.43, just above the 52-week low of $81.24, even as recent quarterly results slightly beat revenue expectations.
The key issue is not the headline multiple cut; it’s that the market is starting to price a lower-duration growth asset as a slower compounding machine. When current RPO growth decelerates before the cost base has fully re-levered, valuation compression tends to overshoot because buy-side models are built on the assumption that premium software can reaccelerate faster than macro can deteriorate. That creates a fragile setup where modest guide-downs trigger disproportionate de-rating, especially for a name still held as a quality compounder rather than a value story. The second-order effect is on the broader enterprise software complex: if ServiceNow’s premium multiple can reset on procurement softness and deal slippage, investors will be quicker to haircut adjacent workflow, ITSM, and automation names with similar seat-expansion narratives. The real transmission channel is not revenue beta but booking durability — once customers start pushing large transformation deals rightward, the pain shows up first in pipeline conversion, then in next-quarter guidance, then in cross-sell assumptions across the sector. Near term, the stock likely remains hostage to macro and geopolitics for 1-2 quarters, because neither is something management can offset with execution alone. The contrarian point is that this is still a high-quality free-cash-flow machine with a long runway, so the selloff may be more about multiple normalization than fundamental impairment; if growth stabilizes in the high-teens and federal demand stops worsening, the stock can re-rate quickly from depressed levels. The risk/reward is asymmetric only if investors believe the current slowdown is cyclical rather than structural — if the latter, the multiple reset has further to go.
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Overall Sentiment
moderately negative
Sentiment Score
-0.34
Ticker Sentiment