Citigroup is deploying artificial intelligence to speed up account openings and accelerate retirement of legacy software, according to Tim Ryan, the bank's head of technology. This modernization push is presented as a productivity initiative to streamline onboarding and reduce reliance on old systems, implying operational efficiency gains rather than immediate material financial effects.
Citigroup is deploying artificial intelligence to speed up account openings and accelerate retirement of legacy software, according to Tim Ryan, the bank's head of technology. This modernization push is presented as a productivity initiative to streamline onboarding and reduce reliance on old systems, implying operational efficiency gains rather than immediate material financial effects.
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