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AI layoffs may be backfiring on companies

IT
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AI layoffs may be backfiring on companies

Gartner found that about 80% of organizations piloting or deploying autonomous business capabilities reported workforce reductions, but those cuts did not clearly improve ROI. The study of 350 global executives suggests companies get better AI results by using it to augment employees rather than replace them, while AI-related job cuts are still rising with Challenger citing 21,490 cuts in April 2026 and 49,135 year-to-date. The article is broadly cautionary for companies pursuing AI-led layoffs, but it is unlikely to move markets materially on its own.

Analysis

This is a negative read-through for IT because it challenges the easiest monetization narrative around enterprise AI: “AI plus layoffs equals margin expansion.” If management teams are being pressured to show quick ROI, IT-heavy services, consulting, and implementation vendors may face a harder buying environment as customers shift from broad transformation spend to narrower, measurable productivity projects. That tends to favor vendors with workflow-specific products and embedded distribution over firms selling large-scale headcount replacement stories. The second-order effect is that the market may start distinguishing between AI capex and AI payoff with more discipline. That is constructive for software names that sit inside the workflow and help humans use AI, but problematic for pure-play automation where the thesis depends on rapid labor substitution. In the near term, any company that leaned too hard into “cost takeout” messaging could see multiple compression if investors conclude the spend is more about experimentation than durable earnings uplift. The contrarian point is that layoffs are a blunt tool and the real AI spend cycle may still be early: firms that cut too aggressively could later be forced to rehire higher-skill operators, consultants, and support staff, which would reflate SG&A rather than expand it. That makes this less a clean bear case on IT demand and more a relative-value setup inside tech services and enterprise software. Over 6-12 months, the winners should be companies proving measurable workflow lift, not headline automation rates.