Fashion retailer Express left customers’ personal data and order details exposed to the internet

Express was exposed publicly spilling customer information to the open web, a data privacy issue that has now been fixed after TechCrunch alerted the company. The incident is negative for trust and governance, though the article does not indicate financial losses or a material operational disruption. Express would not say whether it plans to notify affected customers, leaving residual legal and reputational risk.

Analysis

Express was exposed publicly spilling customer information to the open web, a data privacy issue that has now been fixed after TechCrunch alerted the company. The incident is negative for trust and governance, though the article does not indicate financial losses or a material operational disruption. Express would not say whether it plans to notify affected customers, leaving residual legal and reputational risk.