Cracker Barrel shares soar on improved customer satisfaction, but cook warns chain has started to cut corners

A veteran Cracker Barrel cook says the company is reheating rice and meatloaf in the microwave again, warning that it could signal a loosening of the chain's higher standards. The piece is more of an internal quality-control complaint than a quantified financial development, but it points to potential brand and execution risk for the restaurant operator.

Analysis

A veteran Cracker Barrel cook says the company is reheating rice and meatloaf in the microwave again, warning that it could signal a loosening of the chain's higher standards. The piece is more of an internal quality-control complaint than a quantified financial development, but it points to potential brand and execution risk for the restaurant operator.