Agentic AI Solutions Can Bypass Legacy Data Challenges, New ISG Study Says

The ISG AI Impact Summit in Frankfurt will focus on how companies like Henkel, Mercedes-Benz, Pfizer, and Siemens are using agentic AI to overcome legacy data challenges and improve data management; an ISG report indicates that while 50% of organizations use service providers for data management, many still struggle with legacy data, and agentic AI is emerging as a solution by bridging disparate data sources. The summit will feature discussions on AI strategy, value realization, GenAI use cases, and cultural alignment in AI implementations, with a focus on maximizing ROI and achieving sustainable competitive advantage.

Analysis

Information Services Group (ISG) highlights the increasing adoption of agentic AI solutions to address complex enterprise data challenges, with a new ISG report indicating that while 50% of organizations engage service providers for data management, many still grapple with legacy data in old applications. Agentic AI is positioned as a key enabler to bypass these legacy issues by effectively bridging disparate data sources and managing context across domains. The upcoming ISG AI Impact Summit in Frankfurt will serve as a crucial platform for industry leaders from prominent corporations such as Henkel, Mercedes-Benz Tech Innovation, Pfizer, Siemens AG, and Merck KGaA to discuss their strategies for unlocking AI value. Olga Kupriyanova of ISG characterizes agentic AI not merely as an IT solution but as a fundamental shift in business operations. The summit agenda underscores this, featuring Henkel's GenAI journey, Mercedes-Benz Tech Innovation's best practices for GenAI use cases enhancing developer productivity and customer experience, and panel discussions on data leveraging with FORVIA HELLA and fischer Group, and AI's operational impact with Pfizer. Furthermore, ISG's research, to be presented at the summit, emphasizes that successful AI implementation and sustainable competitive advantage are significantly influenced by cultural alignment within organizations, particularly noted in DACH region practices involving explicit quality assurance and defined responsibilities, rather than solely by efficiency metrics like time saved. The involvement of major technology firms like IBM, Accenture, and Infosys as event sponsors signals broad industry commitment to advancing AI capabilities.