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NiCE and RingCentral Expand Strategic Partnership to Orchestrate the Future of AI-Powered Customer and Employee Experiences

Company FundamentalsTechnology & InnovationProduct Launches

NiCE will resell RingCentral’s UCaaS solution, RingEX, under a new multi-year agreement. The announcement provides incremental distribution support for RingCentral’s cloud communications offering, but no financial terms or guidance changes were disclosed.

Analysis

NiCE will resell RingCentral’s UCaaS solution, RingEX, under a new multi-year agreement. The announcement provides incremental distribution support for RingCentral’s cloud communications offering, but no financial terms or guidance changes were disclosed.

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