ISG says European life and retirement insurers are reshaping business process outsourcing to improve resilience, strengthen compliance, and support AI modernization. The article presents an operational/strategy shift rather than any quantified financial impact, implying limited near-term market impact.
ISG says European life and retirement insurers are reshaping business process outsourcing to improve resilience, strengthen compliance, and support AI modernization. The article presents an operational/strategy shift rather than any quantified financial impact, implying limited near-term market impact.
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