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Telia Company AB (publ) (TLSNY) Q3 2025 Earnings Call Transcript

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Telia Company AB (publ) (TLSNY) Q3 2025 Earnings Call Transcript

Telia Company reported a strong Q3 2025, with CEO Patrik Hofbauer highlighting continued improvement in group-wide Net Promoter Score and significant customer satisfaction awards across its key markets. The company successfully advanced its value creation plan, which contributed to EBITDA growth driven by profitable service revenue expansion and cost efficiencies, ultimately leading to an increase in free cash flow.

Analysis

Telia Company reported a strong Q3 2025, demonstrating significant operational improvements and financial growth. The company achieved a continued positive trend in its group-wide Net Promoter Score (NPS) throughout the year, reinforcing customer satisfaction across its markets. This was further evidenced by winning a clear majority of awards in the SKI customer satisfaction survey in Sweden and strong EPSI survey outcomes in Finland and Norway. Management highlighted successful execution of its value creation plan, initiated in Q3 last year, as a key driver for current performance. This strategic focus translated directly into EBITDA growth, which was underpinned by profitable expansion in service revenues. Concurrently, rigorous cost efficiencies also contributed to the improved EBITDA. The combined effect of service revenue growth and cost management led to an increase in free cash flow, signaling robust financial health and operational leverage. This positive trajectory, coupled with the optimistic tone from management and a "strongly positive" sentiment score (0.75), suggests a favorable near-term outlook for the company's fundamental performance and investor positioning.

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