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What does ChatGPT’s Agentic pivot mean for internet stocks? By Investing.com

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What does ChatGPT’s Agentic pivot mean for internet stocks? By Investing.com

Morgan Stanley highlights ChatGPT's pivot to an agentic model and finds ~40–55% of users use AI to research/compare products and ~20–40% have made purchases based on AI recommendations. The shift routes discovery to merchant sites rather than in-platform transactions, which may preserve search platforms' advantages while directing incremental traffic to large e-commerce and online travel players. Early estimates suggest ChatGPT could charge single-digit commission rates — well below current paid-search customer-acquisition costs — potentially lowering merchants' marketing spend if the model scales.

Analysis

The pivot toward agentic AI that routes consumers to merchant sites is a supply-side reallocation of marketing spend: if merchants can pay a few-percent commission for delivered demand instead of absorbing high CPC/CPA from search, incremental gross margin for large retailers with low incremental logistics cost (WMT, AMZN) can expand materially within 6–12 months. Expect a 1–3% EBITDA uplift for scale retailers if AI-sourced orders displace paid-search driven orders and carries similar conversion quality, because the advertising line is cash-flow fungible and often a larger share of e-commerce unit economics than incremental fulfillment costs. Second-order winners include logistics/3PL partners and niche marketplaces that can rapidly expose catalog data to agents; losers are auction-based ad channels and specialist affiliate networks whose revenue per order is highest today. Platforms that monetize data (search, social) face both margin pressure and strategic responses — raising ad prices, tighter API controls, or preferential placement for partners — any of which can blunt the merchant margin tailwind and create a 3–9 month tactical volatility window. Key risks and timing: adoption and scale are not instantaneous — measurable merchant margin and traffic shifts should show in public results and ad-revenue metrics over 2–4 quarters. Tail risks that would reverse the trend include regulatory limits on referral fees/commissioning, AI credibility failures that reduce conversion rates, or ad-platform countermeasures (algorithmic de-prioritization, premium auctions) that raise merchants’ effective CAC back to prior levels within months.