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All Amazon Fresh stores in UK to close

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All Amazon Fresh stores in UK to close

Amazon is closing all 19 of its Amazon Fresh stores in the UK, four years after launching, due to struggles in a competitive market and waning demand for the contactless concept post-pandemic. Five of these locations will be converted into Whole Foods Market stores, signaling a strategic pivot towards a more integrated Whole Foods presence and an expanded online grocery offering. Concurrently, Amazon plans to double Prime members with access to grocery options through partnerships and will introduce direct fresh grocery sales via Amazon.co.uk next year, indicating a refined strategy to compete in the UK grocery sector primarily through online and established brand channels rather than its own new physical format.

Analysis

Amazon is executing a strategic retreat and pivot in its UK grocery ambitions by closing all 19 of its Amazon Fresh physical stores. This move signals the underperformance of its high-tech, cashier-less 'Just Walk Out' concept, which failed to meaningfully challenge established competitors like Tesco and Sainsbury's amid waning post-pandemic demand for contactless shopping. The decision is not a full withdrawal but a restructuring; Amazon will convert five of the closed locations into Whole Foods Market stores, indicating a renewed focus on leveraging the premium brand it acquired for $13.7bn in 2017. This pivot is complemented by an intensified push into the online channel, with plans to double the number of Prime members with grocery access through partnerships with Morrisons, Iceland, and others, and by enabling direct fresh grocery purchases on Amazon.co.uk starting next year. This shift towards a more integrated Whole Foods presence and an expanded, partnership-driven online model represents a more capital-efficient approach to the competitive UK market. However, the company's grocery operations face regulatory headwinds, including an active investigation by the Groceries Code Adjudicator over supplier payment practices.