Q4 2026 Descartes Systems Group Inc Earnings Call

March 11, 2026

Speaker #1: Good afternoon, ladies and gentlemen, and welcome to the Descartes Systems Group Quarterly Results Conference Call. At this time, all lines are in listen-only mode.

Speaker #1: Following the presentation, we will conduct a question-and-answer session. If at any time during this call you require immediate assistance, please press *0 for the operator. This call is being recorded on Wednesday, March 11, 2026.

Speaker #1: I would now like to turn the conference over to Mr. Scott Pagan. Please go ahead, sir.

Speaker #2: Thanks, and good afternoon, everyone. Joining me in person on the call today are Ed Ryan, CEO; Allan Brett, CFO; and Ed Gardner, EVP Corporate Development.

Scott Pagan: Thanks, and good afternoon, everyone. Joining me in person on the call today are Ed Ryan, CEO, Allan Brett, CFO, and Ed Gardner, EVP Corporate Development. I trust that everyone's received a copy of our financial results press release that was issued earlier today. Portions of today's call, other than historical performance, include statements of forward-looking information within the meaning of applicable securities laws. These statements are made under the safe harbor provisions of those laws. These forward-looking statements include statements related to our assessment of the current and future impact of geopolitical, trade, tariff, and economic uncertainty on our business and financial condition.

Speaker #2: And I trust that everyone's received a copy of our financial results press release that was issued earlier today. Important for today's call, other than historical performance, includes statements of forward-looking information within the meaning of applicable securities laws.

Speaker #2: These statements are made under the Safe Harbor provisions of those laws. These forward-looking statements include statements related to our assessment of the current and future impact of geopolitical, trade, tariff, and economic uncertainty on our business and financial condition, Descartes' operating performance, financial results and condition, cash flow and use of cash, business outlook, baseline revenues, baseline operating expenses, and baseline calibration, anticipated and potential revenue losses and gains, anticipated recognition of revenues and incurrence of expenses, potential acquisitions and acquisition strategy, cost reduction and integration initiatives, timing of management changes, the approval and potential share purchase under a normal course issuer bid, and other matters that may constitute forward-looking statements.

Scott Pagan: Descartes' operating performance, financial results and condition, cash flow and use of cash, business outlook, baseline revenues, baseline operating expenses and baseline calibration, anticipated and potential revenue losses and gains, anticipated recognition of revenues and incurrence of expenses, potential acquisitions and acquisition strategy, cost reduction and integration initiatives, timing of management changes, the approval and potential share purchase under a normal course issuer bid and other matters that may constitute forward-looking statements. These forward-looking statements involve known and unknown risks, uncertainties, assumptions, and other factors that may cause the actual results, performance, or achievements of Descartes to differ materially from the anticipated results, performance or achievements implied by such forward-looking statements.

Speaker #2: These forward-looking statements involve known and unknown risks, uncertainties, assumptions, and other factors that may cause the actual results, performance, or achievements of Descartes to differ materially from the anticipated results, performance, or achievements implied by such forward-looking statements.

Speaker #2: These factors are outlined in the press release and in the section entitled 'Certain Factors That May Affect Future Results' in documents filed and furnished with the Securities and Exchange Commission, the Ontario Securities Commission, and other securities commissions across Canada.

Scott Pagan: These factors are outlined in the press release and in the section entitled Certain Factors That May Affect Future Results in documents filed and furnished with the Securities and Exchange Commission, the Ontario Securities Commission, and other securities commissions across Canada, including our management's discussion and analysis and annual information form filed today. We provide forward-looking statements solely for the purpose of providing information about management's current expectations and plans relating to the future. You're cautioned that such information may not be appropriate for other purposes. We don't undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions, assumptions, or circumstances on which any such statement is based, except as required by law. With that, let me turn the call over to Ed.

Speaker #2: Including our Management's Discussion and Analysis and Annual Information Form filed today, we provide forward-looking statements solely for the purpose of providing information about management's current expectations and plans relating to the future.

Speaker #2: Your caution that such information may not be appropriate for other purposes. We don't undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations, or any change in events, conditions, assumptions, or circumstances on which any such statement is based.

Speaker #2: Except as required by law. And with that, let me turn the call over to Ed.

Speaker #3: Thanks, Scott, and welcome, everyone, to the call. Today we're reporting record quarterly and annual financial results across the board. We're ahead of our annual plans and finished the year extremely strong.

Ed Ryan: Thanks, Scott, and welcome everyone to the call. Today, we're reporting record quarterly and annual financial results across the board. We're ahead of our annual plans and finished the year extremely strong. These are great results that I'm looking forward to walking through in more detail. However, first, let me give you a roadmap for this call. First, I'll start by hitting some highlights of last quarter, provide some comments on how artificial intelligence impacts our sector and business. I'll then hand it over to Allan and Ed Gardner, who will go over the Q4 annual financial results in more detail. After that, I'll come back and provide an update on how we see the current business environment and how our business was calibrated for Q1, and then we'll open it up to the operator to coordinate the Q&A portion of the call.

Speaker #3: These are great results that I'm looking forward to walking through in more detail. However, first, let me give you a roadmap for this call.

Speaker #3: First, I'll start by hitting some highlights of last quarter. I'll provide some comments on how artificial intelligence impacts our sector and business. I'll then hand it over to Alan and Ed Gardner, who will go over the Q4 annual financial results in more detail.

Speaker #3: After that, I'll come back and provide an update on how we see the current business environment and how our business was calibrated for Q1.

Speaker #3: And then we'll open it up to the operator to coordinate the Q&A portion of the call. So let's start with the fourth quarter and year that ended January 31.

Ed Ryan: Let's start with the Q4 and year that ended 31 January. Key metrics we monitor include revenues, profits, cash flow from operations, operating margins, and returns on our investment. For this past quarter, we again had record performance in each of those areas. Total revenues were at a record high of $192.8 million, up 15% from a year ago. Record high services revenues were also up 15% from a year ago, with our continued focus on generating recurring revenues. Record net income was up 22% from a year ago. Record income from operations was up 25% from a year ago. Record adjusted EBITDA was up 18% from a year ago. Our adjusted EBITDA margin is at a record high level of 46%.

Speaker #3: Key metrics we monitor include revenues, profits, cash flow from operations, operating margins, and returns on our investment. For this past quarter, we again had record performance in each of those areas.

Speaker #3: Total revenues were at a record high of $192.8 million, up 15% from a year ago. Record high services revenues were also up 15% from a year ago, with our continued focus on generating recurring revenues.

Speaker #3: Record net income was up 22% from a year ago. Record income from operations was up 25% from a year ago. Record adjusted EBITDA was up 18% from a year ago. Our adjusted EBITDA margin is at a record high level of 46%.

Speaker #3: We generated a record high of $76 million in cash from our operations, up 25% from a year ago, so strong record results across all these key metrics.

Ed Ryan: We generated a record high of $76 million in cash from our operations, up 25% from a year ago. Strong record results across all these key metrics. For the year, the results are equally impressive. Record revenues up 12%, with service revenues up 15%. Record net income up 14%. Record income from operations up 16%. Record adjusted EBITDA up 16%. Record cash from operations up 21%. As I said, all results for the year were ahead of our plans. At the end of the year, we had $356 million in cash, and we were debt-free with an undrawn $350 million line of credit. We remain well capitalized, cash generating, growing, and ready to continue to invest in our business.

Speaker #3: For the year, the results are equally impressive: record revenues up 12%, with service revenues up 15%. Record net income up 14%, record income from operations up 16%, record adjusted EBITDA up 16%, and record cash from operations up 21%.

Speaker #3: As I said, all results for the year were ahead of our plans. At the end of the year, we had $356 million in cash, and we were debt-free with an undrawn $350 million line of credit.

Speaker #3: We remain well-capitalized, cash-generating, growing, and ready to continue to invest in our business. We also have a normal course issuer bid that allows us to purchase up to 8.6 million shares before December 2026.

Ed Ryan: We also have a normal course issuer bid that allows us to purchase up to 8.6 million shares before December 2026. We made some small initial purchases before we went into a trading blackout in January. A tool that we have that we've already used and that may be used again as we monitor rather volatile recent market conditions. I'm not gonna spend much time talking about the operating results for the quarter or year. As I said, they were very strong. The reasons why are similar to what we've done in the past in the previous two quarters. First, we saw strength in the global trade data and intelligence from a chaotic tariff and sanctions environment. Second, we saw strength in real-time visibility and shipment tracking as we continue to leverage AI tools and agents to have the industry's leading shipment tracking rates.

Speaker #3: We made some small initial purchases before we went into a trading blackout in January, so that's a tool that we have, that we've already used, and that may be used again as we monitor rather volatile recent market conditions.

Speaker #3: I'm not going to spend much time talking about the operating results for the quarter or year. As I said, they were very strong. The reasons why are similar to what we've done in the past in the previous two quarters.

Speaker #3: First, we saw strength in the global trade data and intelligence from a chaotic tariff and sanctions environment. Second, we saw strength in real-time visibility and shipment tracking, as we continue to leverage AI tools and agents to have the industry's leading shipment tracking rates.

Speaker #3: And third, we saw strong e-commerce imports into the United States, which was good for us, as we have the market's leading solutions for helping with high-volume RAC bid customer clearances.

Ed Ryan: Third, we saw strong e-commerce imports in the United States, which was good for us as we have the market's leading solutions for helping with high-volume rapid customs clearances. We also completed a tuck-in acquisition in our e-commerce pillar earlier today. UK-based OrderMine is a current partner of Descartes, with its solutions already working alongside our Peoplevox e-commerce WMS for UK customers. We're particularly excited to introduce OrderMine's core product, ForecastMine, to our e-commerce customers around the world. ForecastMine is a strategic step forward in our e-commerce AI investments, accelerating our AI-powered forecasting and demand planning, particularly for e-commerce sellers using Shopify. E-commerce sellers are focused on freeing up cash, protecting margin, and scaling without operational drag. We've got a huge pool of rich inventory, order, supplier, fulfillment, and returns data that ForecastMine can train on to help sellers do this.

Speaker #3: We also completed a tuck-in acquisition in our e-commerce pillar earlier today. UK-based OrderMine is a current partner of Descartes, with its solutions already working alongside our People Box e-commerce WMS for UK customers.

Speaker #3: We're particularly excited to introduce OrderMine's core product, ForecastMine, to our e-commerce customers around the world. ForecastMine is a strategic step forward in our e-commerce AI investments, accelerating our AI-powered forecasting and demand planning, particularly for e-commerce sellers using Shopify.

Speaker #3: E-commerce sellers are focused on freeing up cash, protecting margin, and scaling without operational drag. We've got a huge pool of rich inventory, order, supplier fulfillment, and returns data that ForecastMine can train on to help sellers do this.

Speaker #3: Specifically, it helps convert e-commerce signals into clear, actionable insights that reduce excess inventory, prevent stockouts, improve forecast accuracy across channels and seasonality, automate purchasing, and shorten planning cycles from days to minutes.

Ed Ryan: Specifically, it helps convert e-commerce signals into clear, actionable insights that reduce excess inventory, prevent stock outs, improve forecast accuracy across channels and seasonality, automate purchasing, and shorten planning cycles from days to minutes. I'd like to welcome the OrderMine team to Descartes. I'm happy to answer questions on any aspect of our operations or the acquisition later in the call or afterwards. However, I wanted to spend some time today with some comments about what I'm getting asked the most questions about the impact of artificial intelligence on our industry and on our business. I've heard market commentators raise concerns about the impact of artificial intelligence technologies on the long-term prospects and terminal values of technology businesses. Specifically, that if AI can generate software code, then coding becomes commoditized and established technology companies are vulnerable to new entrant competitors or companies taking software coding in-house.

Speaker #3: I'd like to welcome the OrderMine team to Descartes. I'm happy to answer questions on any aspect of our operations or the acquisition later in the call or afterwards.

Speaker #3: However, I wanted to spend some time today with some comments about what I'm getting asked the most questions about: the impact of artificial intelligence on our industry and on our business.

Speaker #3: I've heard market commentators raise concerns about the impact of artificial intelligence technologies on the long-term prospects and terminal values of technology businesses. Specifically, that if AI can generate software code, then coding becomes commoditized and established technology companies are vulnerable to new entrant competitors or companies taking software coding in-house.

Speaker #3: In short, the headlines are: AI could kill existing technology companies. I don't buy any of that. Those commentators are fundamentally misunderstanding the value technology companies bring to customers.

Ed Ryan: In short, the headlines are, "AI could kill existing technology companies." I don't buy any of that. Those commentators are fundamentally misunderstanding the value technology companies bring to customers. I believe AI technologies will make businesses like Descartes even more valuable to customers. At their heart, technology businesses do not exist to just make software code. This is not the value they deliver to customers. Instead, they deliver a comprehensive service to customers. A service that includes security, trust, stability, compliance, infrastructure, operational and customer support, workflow and domain expertise, proprietary data, connections, scale, innovation, cross-pollination of valuable ideas, and yes, technology functionality that is powered by software. Generative AI doesn't replace all those things. Generative AI is a tool that allows tech companies to make many of those things better and deliver them faster.

Speaker #3: I believe AI technologies will make businesses like Descartes even more valuable to customers. At their heart, technology businesses do not exist to just make software code.

Speaker #3: This is not the value they deliver to customers. Instead, they deliver a comprehensive service to customers—a service that includes security, trust, stability, compliance, infrastructure, operational and customer support, workflow and domain expertise, proprietary data, connections, scale, innovation, cross-pollination of valuable ideas, and, yes, technology functionality that is powered by software.

Speaker #3: Generative AI doesn’t replace all those things. Generative AI is a tool that allows tech companies to make many of those things better and deliver them faster.

Speaker #3: Tech companies will leverage AI to make their businesses more secure with AI tools that help identify, diagnose, and prevent attacks. They'll make their service availability more reliable with AI tools across their infrastructure, and they'll enhance operational support for customers with AI-powered agents to address routine inquiries.

Ed Ryan: Tech companies will leverage AI to make their businesses more secure with AI tools that help identify, diagnose, and prevent attacks. They'll make their service availability more reliable with AI tools across their infrastructure, and they'll enhance operational support for customers with AI powered agents to address routine inquiries. Generative AI companies know the market is making a mistake by questioning the long-term prospects of technology companies. They're admitting that publicly, and they're running their own businesses by relying on specialist technology businesses rather than using their own AI tools to build an inferior quality enterprise system. The market's fears don't match reality. I've also seen market commentators paint many technology businesses with the same brush, that the impact of AI will be the same for everyone. That's also not true. The impact of AI will vary significantly by industry, business model, scale, pricing model, and investment commitment.

Speaker #3: Generative AI companies know the market is making a mistake by questioning the long-term prospects of technology companies. They're admitting that publicly, and they're running their own businesses by relying on specialist technology businesses rather than using their own AI tools to build an inferior-quality enterprise system.

Speaker #3: The market's fears don't match reality. I've also seen market commentators paint many technology businesses with the same brush—that the impact of AI will be the same for everyone.

Speaker #3: That's also not true. The impact of AI will vary significantly by industry, business model, scale, pricing model, and investment commitment. So let me talk to Descartes specifically.

Ed Ryan: Let me talk to Descartes specifically. What we are, what protects us, the moat around our business, and the opportunities that AI brings to our business. First, what we are. Descartes is a network services business. We run the Global Logistics Network. It's the world's largest connected community of supply chain and logistics participants formed over more than 30 years. It's relied on by the community every day to process billions of transactions per year. We use technology to help our customers solve complicated inter-enterprise supply chain and logistics problems on the GLN that require the cooperation of multiple parties and communities on the network. We're not an enterprise software company. Now let me describe the huge moat we have protecting our business.

Speaker #3: What we are, what protects us, the moat around our business, and the opportunities that AI brings to our business. First, what we are. Descartes is a network services business.

Speaker #3: We run the global logistics network. It's the world's largest connected community of supply chain and logistics participants, formed over more than 30 years. It's relied on by the community every day to process billions of transactions per year.

Speaker #3: We use technology to help our customers solve complicated inter-enterprise supply chain and logistics problems on the GLN that require the cooperation of multiple parties and communities on the network.

Speaker #3: We're not an enterprise software company. Now, let me describe the huge moat we have protecting our business. I'm going to try and help you wrap your arms around how broad it is by putting it into some key categories.

Ed Ryan: I'm going to try and help you wrap your arms around how to, how broad it is by putting it into some key categories. First, we're a critical network relied on by the world. As I said, the Global Logistics Network is relied on by the community every day to process billions of transactions per year. Its unparalleled uptime, breadth, speed, and specialization make it critical to the operations of our more than 30,000 customers. It's difficult and time-consuming for another company to replicate that. It's challenging for our customers to find something as reliable, relevant, and comprehensive to switch to. It's the major moat for our business. Two, we help solve complicated inter-enterprise challenges. Supply chain and logistics challenges are not enterprise issues. They can't be solved with just a customer's internal people and data.

Speaker #3: First, we're a critical network relied on by the world. As I said, the global logistics network is relied on by the community every day to process billions of transactions per year.

Speaker #3: Its unparalleled uptime, breadth, speed, and specialization make it critical to the operations of our more than 30,000 customers. It's difficult and time-consuming for another company to replicate that.

Speaker #3: It's challenging for our customers to find something as reliable, relevant, and comprehensive to switch to. It's the major moat for our business. Two, we help solve complicated inter-enterprise challenges.

Speaker #3: Supply chain and logistics challenges are not enterprise issues. They can't be solved with just a customer's internal people and data. Supply chain and logistics challenges require interaction with external parties beyond the enterprise, whether they be drivers, warehouses, customs authorities, governments, shippers, carriers, logistics intermediaries, or banks.

Ed Ryan: Supply chain and logistics challenges require interaction with external parties beyond the enterprise, whether they be drivers, warehouses, customs authorities, governments, shippers, carriers, logistics intermediaries, or banks. If you use AI to create tools or applications to help you still need to connect to the supply chain and the logistics world. That means you either connect once to the GLN or you connect and maintain hundreds or thousands of connections to external parties by yourself. The inter-enterprise nature of our business keeps us relevant and makes us a better choice for our customers than trying to do it themselves. Third, we process transactions. Descartes is primarily a transaction processor. As things are processed by the GLN, such as tenders, bookings, loads, invoices, bills of lading, customs filings, security filings, et cetera, we charge for our services.

Speaker #3: If you use AI to create tools or applications to help you, you still need to connect to the supply chain and the logistics world.

Speaker #3: That means you either connect once to the GLN, or you connect and maintain hundreds or thousands of connections to external parties by yourself. The inter-enterprise nature of our business keeps us relevant and makes us a better choice for our customers than trying to do it themselves.

Speaker #3: Third, we process transactions. Descartes is primarily a transaction processor. As things are processed by the GLN, such as tenders, bookings, loads, invoices, bills of lading, customs filings, security filings, etc., we charge for our services. Our value is generally tied to the service we provide, rather than the number of employees our customers may have now or in the future.

Ed Ryan: Our value is generally tied to the service we provide rather than the number of employees our customers may have now or in the future. Our model is not reliant on seat-based or user licenses. Four, we help with compliance. Many of our customers use our GLN to help them comply with various laws and regulations. This could include customs filings, security filings, tariff classification, Foreign-Trade Zone, warehouse operation, sanctioned party screening, or public freight rate management. Customers are often wary of taking compliance burdens on solely themselves, especially given the pace of change of regulations and the financial and other consequences of getting it wrong. If we earn our customer's trust to reliably help them comply, then there's not much financial or other benefit to them changing something that's already secure, timely, and accurate.

Speaker #3: Our model is not reliant on seat-based or user licenses. Fourth, we help with compliance. Many of our customers use our GLN to help them comply with various laws and regulations.

Speaker #3: This could include customs filing, security filing, tariff classification, foreign trade zone, warehouse operation, sanctioned party screening, or public freight rate management. Customers are often wary of taking compliance burdens on solely themselves, especially given the pace of change of regulations and the financial and other consequences of getting it wrong.

Speaker #3: If we earn our customers' trust to reliably help them comply, then there's not much financial or other benefit to them changing something that's already secure, timely, and accurate.

Speaker #3: This helps protect our business from new entrants and customers considering taking on compliance burdens themselves. It also helps us grow because when we're a trusted and reliable partner for one compliance initiative, our customers are much more likely to trust us with other initiatives in the future.

Ed Ryan: This helps protect our business from new entrants and customers considering taking on compliance burdens themselves. It also helps us grow because when we're a trusted and reliable partner for one compliance initiative, our customers are much more likely to trust us with other initiatives in the future. Five, we're a system of record. For many of our customers, our systems are the official trusted source of truth for their critical supply chain and logistics data. Using the Global Logistics Network, we help them ensure data integrity, accuracy, and security of key supply chain and logistics information that they rely on for daily operations. This makes these customers very reluctant to switch to another provider or to do it themselves. Six, we're supply chain and logistics experts. We're in a very specific market. Our team lives, eats, and breathes supply chain and logistics every day.

Speaker #3: Five, we're a system of record. For many of our customers, our systems are the official trusted source of truth for their critical supply chain and logistics data.

Speaker #3: Using the global logistics network, we help them ensure data integrity, accuracy, and security of key supply chain and logistics information that they rely on for daily operations.

Speaker #3: This makes these customers very reluctant to switch to another provider or to do it themselves. Sixth, we're supply chain and logistics experts. We're in a very specific market.

Speaker #3: Our team lives, eats, and breathes supply chain and logistics every day. When changes happen—and they happen quite often these days—you want to know that you're doing business with an expert that's on top of things.

Ed Ryan: When changes happen, and they happen quite often these days, you want to know that you're doing business with an expert that's on top of things. Our customers consider this expertise a part of our service offering, and it makes them dedicated Descartes customers. Finally, we're trusted, financially stable, and transparent. We have a very good reputation. We've worked for many years to cultivate trust with our customers through reliable service, fair pricing, secure operations, and continued expansion and innovation. We've built a financially stable business that our customers can be confident will be here for the long term. They have access to our public quarterly financial reports to monitor the strength of the business. All these things protect us from customers considering switching to companies with less operational history, reliability, or financial stability. Our customers value our success. Now to the huge opportunities for Descartes with AI.

Speaker #3: Our customers consider this expertise a part of our service offering, and it makes them dedicated Descartes customers. And finally, we're trusted, financially stable, and transparent.

Speaker #3: We have a very good reputation. We've worked for many years to cultivate trust with our customers through reliable service, fair pricing, secure operations, and continued expansion and innovation.

Speaker #3: We've built a financially stable business that our customers can be confident will be here for the long term. They have access to our public quarterly financial reports to monitor the strength of the business.

Speaker #3: All these things protect us from customers considering switching to companies with less operational history, reliability, or financial stability. Our customers value our success. Now, to the huge opportunities for Descartes with AI.

Speaker #3: We're actively investing and delivering results to our customers. Let me hit the three biggest areas of opportunity for Descartes. Our biggest opportunity with AI comes from the data on the global logistics network.

Ed Ryan: We're actively investing and delivering results to our customers. Let me hit the three biggest areas of opportunity for Descartes. Our biggest opportunity with AI comes from the data on the Global Logistics Network. Descartes has the largest trove of real-time supply chain and logistics data in the world. We process billions of transactions a year. We have massive amounts of clean, historical, and real-time information on the sourcing, storage, classification, transportation, tracking, pricing, service history, and financial settlement of most transactions in the global logistics and supply chain markets. AI technologies need data to function. AI technologies are trained and learn from consuming massive amounts of data. AI technologies are only as effective as the data they consume and only as relevant as the timeliness of the data they get.

Speaker #3: Descartes has the largest trove of real-time supply chain and logistics data in the world. We process billions of transactions a year. We have massive amounts of clean, historical, and real-time information on the sourcing, storage, classification, transportation, tracking, pricing, service history, and financial settlement of most transactions in the global logistics and supply chain markets.

Speaker #3: AI technologies need data to function. AI technologies are trained and learn from consuming massive amounts of data. AI technologies are only as effective as the data they consume and only as relevant as the timeliness—excuse me—of the timeliness of the data they get.

Speaker #3: Most AI technologies are all trained on the same publicly available information on the Internet. The real value is being able to train AI technologies using non-public information, which is exactly the kind of information we have on our global logistics network.

Ed Ryan: Most AI technologies are all trained on the same publicly available information on the internet. The real value is being able to train AI technologies using non-public information, which is exactly what information we have on our Global Logistics Network. Our Global Logistics Network data is rocket fuel for AI. We'll continue to grow and cultivate data on our GLN in a responsible way that allows our customers to benefit from the collective intelligence of the network. For us, our key focus going forward is respecting, anonymizing, and protecting the data we have while preparing for how our customers may want to use it with newer AI technologies. Secondary, is that we believe AI agents will change the future of who uses our technology. We think it will change both what we sell to some customers and how we support them.

Speaker #3: Our global logistics network data is rocket fuel for AI. We'll continue to grow and cultivate data on our GLN in a responsible way that allows our customers to benefit from the collective intelligence of the network.

Speaker #3: For us, our key focus going forward is respecting, anonymizing, and protecting the data we have while preparing for how our customers may want to use it with newer AI technologies.

Speaker #3: Secondly, we believe AI agents will change the future of who uses our technology. We think it will change both what we sell to some customers and how we support them.

Speaker #3: We think an AI agent—think of an AI agent as a digital coworker trained to do a specific task. AI agents are excellent for reducing human workload by automating repetitive tasks.

Ed Ryan: Think of an AI agent as a digital coworker trained to do a specific task. AI agents are excellent for reducing human workload by automating repetitive tasks. They're also helpful to handle matters that aren't affordable to have humans do. Historically, our services have been designed to only be used by human workers, often clicking on icons and entering data. However, that isn't the future. We're preparing our services to be used by either human or digital workers. Our customers expect value from digital workers. They don't want inefficiencies in their business from humans doing low value or repetitive tasks that could otherwise be automated. Rather, they want AI agents performing tasks and supporting humans who are making decisions. We believe this is real and current customer demand for us to meet. I believe our business will shift in three ways.

Speaker #3: They're also helpful to handle matters that aren't affordable to have humans do. Historically, our services have been designed to only be used by human workers.

Speaker #3: Often, clicking on icons and entering data. However, that isn't the future. We're preparing our services to be used by either human or digital workers.

Speaker #3: Our customers expect value from digital workers. They don't want inefficiencies in their business from humans doing low-value or repetitive tasks that could otherwise be automated.

Speaker #3: Rather, they want AI agents performing tasks and supporting humans who are making decisions. We believe this is real and current customer demand for us to meet.

Speaker #3: I believe our business will shift in three ways. We'll provide customers the ability to get AI agents and digital workers through Descartes. We're already doing this in areas of our business like MacroPoint.

Ed Ryan: We'll provide customers the ability to get AI agents and digital workers through Descartes. We're already doing this in areas of our business like MacroPoint. In MacroPoint, you can hire a digital worker to call drivers and get a location check on where a shipment is, another digital worker to gather missing shipment documents for you, and yet another worker to address data integrity issues. Each of these AI agents grow our network, improve the quality of the data the GLN has, and reduce costs for our customers. We'll arm human workers with the information they need to make decisions rather than to perform tasks. User interfaces are going to change. Screens with complicated series of clicks and reports will change to specific information needed by human eyes to help make a decision. Finally, services will be designed to be consumable by AI agents.

Speaker #3: In MacroPoint, you can hire a digital worker to call drivers and get a location check on where a shipment is. Another digital worker can gather missing shipment documents for you, and yet another worker can address data integrity issues.

Speaker #3: Each of these AI agents grow our network, improve the quality of the data the GLN has, and reduce costs for our customers. We'll arm human workers with the information they need to make decisions, rather than to perform tasks.

Speaker #3: User interfaces are going to change. Screens with complicated series of clicks and reports will change to specific information needed by human eyes to help make a decision.

Speaker #3: Finally, services will be designed to be consumable by AI agents—whether they are Descartes agents or our customers' own AI agents, our services need to be consumable in a machine-to-machine format.

Ed Ryan: Whether they are Descartes agents for our customers' own AI agents, our services need to be consumable in a machine-to-machine format. This may include providing AI agents access to different types of data in novel ways or enabling AI agents to interact with our own digital workers or technology. We believe AI agents will be part of the future for Descartes and our customers. We're already delivering value to our customers with AI agents and investing in delivering suites of digital workers that can help our customers. In addition to the AI agents I described with MacroPoint, these include natural language searches, AI agents for our Descartes GLN Datamyne US import business, AI agents to help deal with challenging match scenarios for denied party screening on parties with ambiguous names and addresses.

Speaker #3: This may include providing AI agents access to different types of data in novel ways, or enabling AI agents to interact with our own digital workers or technology.

Speaker #3: We believe AI agents will be part of the future for Descartes and our customers. We're already delivering value to our customers with AI agents and investing in delivering suites of digital workers that can help our customers.

Speaker #3: In addition to the AI agents I described with Macropoint, these include natural language searches and AI agents for our Descartes GLN data-mine U.S. import business.

Speaker #3: AI agents to help deal with challenging match scenarios for denied-party screening on parties with ambiguous names and addresses. AI agents helping determine free trade eligibility based on past practices, helping our customers reduce their tariff bill.

Ed Ryan: AI agents helping determine free trade eligibility based on past practices, helping our customers reduce their tariff bill. AI agents making automated tariff classification suggestions for goods, and using AI agents to interpret lengthy carrier rate agreements and present optimal selection recommendations. There's many more. Finally, the third opportunity for Descartes is to make our business more efficient. We run a multinational multi-currency, multi-pillar business. We operate an enormous distributed technology infrastructure that can be a target for attack from bad actors. We operate and monitor hundreds of products and services at elite availability levels. We provide support to and bill more than 30,000 customers. We grow our business 10% to 15% a year and have historically added 3 to 4 new businesses to the Global Logistics Network by acquisition every year. With that footprint, there are opportunities to improve our business with automation.

Speaker #3: AI agents making automated tariff classification suggestions for goods, and using AI agents to interpret lengthy carrier rate agreements and present optimal selection recommendations. And there's many more.

Speaker #3: And finally, the third opportunity for Descartes is to make our business more efficient. We run a multinational, multi-currency, multi-pillar business. We operate an enormous, distributed technology infrastructure that can be a target for attack from bad actors.

Speaker #3: We operate and monitor hundreds of products and services at elite availability levels. We provide support to and bill more than 30,000 customers. We grow our business 10 to 15 percent a year.

Speaker #3: And have historically added three to four new businesses to the global logistics network by acquisition every year. With that footprint, there are opportunities to improve our business with automation.

Speaker #3: We've invested into AI technologies to do this. Key examples are AI tools helping our software engineers with initial coding, and customer support automation to enable customer self-help for routine inquiries.

Ed Ryan: We've invested into AI technologies to do this. Key examples are AI tools helping our software engineers with initial coding, customer support automation to enable customer self-help for routine inquiries, advanced AI technologies to harden our network security posture, and new tools to monitor network performance. We're investing in AI technologies to help our team. We will get more efficient. However, our customers expect that we can reinvest savings generated by AI technologies into further improving the GLN and/or reducing our need to hire at the levels we have historically. That seems like a sound approach to me. Overall, AI is a tremendous opportunity for us. We believe it'll spur further demand for our trusted real-time, clean, formatted GLN data and the collective intelligence of the network.

Speaker #3: Advanced AI technologies to harden our network security posture, and new tools to monitor network performance. We're investing in AI technologies to help our team.

Speaker #3: We will get more efficient. However, our customers expect that we can reinvest savings generated by AI technologies into further improving the GLN and/or reducing our need to hire at the levels we have historically.

Speaker #3: That seems like a sound approach to me. Overall, AI is a tremendous opportunity for us. We believe it will spur further demand for our trusted, real-time, clean, formatted GLN data and the collective intelligence of the network.

Speaker #3: It's already allowing us to deliver additional value to our customers with AI agents, and it's helping make our business more efficient. We believe that the inter-enterprise scaled network infrastructure of our business puts us in a much better position to benefit from AI than legacy or emerging point or enterprise technology solutions.

Ed Ryan: It's already allowing us to deliver additional value to our customers with AI agents, and it's helping make our business more efficient. We believe that the inter-enterprise scaled network infrastructure of our business puts us in a much better position to benefit from AI than legacy or emerging point or enterprise technology solutions. Finally, to wrap up, Q4 and FY26 were very strong financial results for us. I'm excited about how the business is performing and the opportunity we have in front of us. I'm now gonna hand the call over to Allan in the CFO role for the last time on one of these calls as we conclude the year. The good news is that Allan is gonna remain a part of our business, and it's a privilege to be able to keep working with him.

Speaker #3: And finally, to wrap up, Q4 and FY26 were very strong financial results for us. I'm excited about how the business is performing and the opportunity we have in front of us.

Speaker #3: I'm now going to hand the call over to Allan and the CFO role for the last time on one of these calls as we conclude the year.

Speaker #3: The good news is that Allan is going to remain a part of our business, and it's a privilege to be able to keep working with him.

Speaker #3: Ed Gardner will be the new CFO following this call, and he also gets the benefit of Allan's experience and wisdom as we make this transition.

Ed Ryan: Ed Gardner will be the new CFO following this call, and he also gets the benefit of Allan's experience and wisdom as we make this transition. Ed Gardner is also on this call and available for investor and analyst questions afterwards, along with both Allan and me. With that, I'll turn the call over to Allan to go through the financial results in more detail. Allan?

Speaker #3: Ed Gardner is also on this call and available for investor and analyst questions afterwards, along with both Allen and me. So with that, I'll turn the call over to Allen to go through the financial results in more detail.

Speaker #3: Allen?

Speaker #2: Thanks, Ed. As indicated, I'm going to walk you through our financial highlights for our fourth quarter and year ended January 31, 2026. We are pleased to report record quarterly revenues of $192.8 million this quarter, an increase of just over 15% from revenues of $167.5 million in Q4 of last year.

Allan Brett: Thanks, Ed. As indicated, I'm gonna walk you through our financial highlights for our Q4 and year ended 31 January 2026. We are pleased to report record quarterly revenues of $192.8 million this quarter, an increase of just over 15% from revenues of $167.5 million in Q4 of last year. Our revenue mix in the quarter continued to be very strong, with services revenue increasing again over 15% to $180.1 million from $156.5 million last year in the fourth quarter, with services revenue representing 93% of total revenue this quarter, consistent with Q4 last year.

Speaker #2: Our revenue mix in the quarter continued to be very strong, with services revenue increasing again over 15% to $180.1 million from $156.5 million last year in the fourth quarter.

Speaker #2: With services revenue representing 93% of total revenue this quarter, consistent with Q4 last year, removing the impact of both recent acquisitions as well as the positive impact from changes in foreign exchange rates, we would estimate that our growth in services revenue from new and existing customers—that is, our organic growth—would have been approximately 8% this quarter when compared to the same quarter last year.

Allan Brett: Removing the impact of both recent acquisitions as well as the positive impact from changes in foreign exchange rates, we would estimate that our growth in services revenue from new and existing customers, that is our organic growth, would have been approximately 8% this quarter when compared to the same quarter last year. This is up from approximately 7% organic growth in services in Q3. Overall, our organic services revenue growth in Q4 was the strongest we saw all year. Professional services and other revenue, including hardware revenue, came in at $12.6 million or 7% of revenue, up 18% from $10.7 million in Q4 last year, due to increases in both professional service assignments as well as slightly stronger hardware revenue this quarter when compared to the same quarter last year.

Speaker #2: And this is up from approximately 7% organic growth in services in Q3. Overall, our organic services revenue growth in the fourth quarter was the strongest we saw all year.

Speaker #2: Professional services and other revenue, including hardware revenue, came in at $12.6 million, or 7% of revenue, up 18% from $10.7 million in Q4 last year.

Speaker #2: Due to increases in both professional services assignments, as well as slightly stronger hardware revenue this quarter when compared to the same quarter last year.

Allan Brett: For the year in 2026, we recorded record revenue of $729 million, up 12% from revenue of $651 million in the previous year. For the year, services revenue came in at $677.2 million, or 93% of revenue, up from $590.2 million last year, as revenue from new and existing customers as well as from acquisitions both contributed nicely to our revenue growth this year. Gross margin came in at 78% of revenue for the Q4 and 77% for the year in our fiscal 2026. A solid increase from gross margins of 76% realized in both the Q4 and entire year last year.

Speaker #2: For the year in 2026, we recorded record revenue of $729 million, up 12% from revenue of $651 million in the previous year. For the year, services revenue came in at $677.2 million, or 93% of revenue, up from $590.2 million last year, as revenue from new and existing customers as well as from acquisitions both contributed nicely to our growth, our revenue growth this year.

Speaker #2: Gross margin came in at 78% of revenue for the fourth quarter, and 77% for the year in our fiscal 2026—a solid increase from gross margins of 76% realized in both the fourth quarter and entire year last year.

Allan Brett: The increase in gross margin for both the quarter and the year was primarily due to operating leverage from our organic growth in services revenue, as well as a decrease in low margin hardware revenue compared to last year. For Q4 and the entire year, our operating expenses increased, primarily related to the impact of the three acquisitions completed during the year, including the 3GTMS acquisition we completed early in FY26. The increases in operating costs from acquisition were partially offset by savings realized from the restructuring efforts we undertook early in fiscal 2026, wherein we reduced our labor force by approximately 7% as we reacted to the uncertainty from tariffs and the changing freight market at that time. Overall, our operating expenses increased by approximately 11% compared to the prior year.

Speaker #2: The increase in gross margin for both the quarter and the year was primarily due to operating leverage from our organic growth in services revenue, as well as a decrease in low-margin hardware revenue compared to last year.

Speaker #2: For the fourth quarter and the entire year, our operating expenses increased primarily due to the impact of the three acquisitions completed during the year, including the 3G TMS acquisition we completed early in FY26.

Speaker #2: The increases in operating costs from acquisition were partially offset by savings realized from the restructuring efforts we undertook early in fiscal 2026, wherein we reduced our labor force by approximately 7% as we reacted to the uncertainty from tariffs and the changing freight market at that time.

Speaker #2: Overall, our operating expenses increased by approximately 11% compared to the prior year. As a result of solid revenue growth, improved gross margin, as well as controlled growth in operating expenses, adjusted EBITDA came in at a record $88.7 million in the fourth quarter, or 46.0% of revenue.

Allan Brett: As a result of solid revenue growth, improved gross margin, as well as controlled growth in operating expenses, adjusted EBITDA came in at a record $88.7 million in Q4, or 46.0% of revenue, up 18.3% from adjusted EBITDA of $75.0 million or 44.8% in Q4 last year. Looking back to the annual results, again, we continue to see strong adjusted EBITDA growth to a record $329.5 million or 45.2% of revenue, up 15.7% from $284.7 million or 43.7% of revenue last year. From a GAAP earnings perspective, net income for Q4 came in at $45.6 million, up 22% from net income in Q4 last year.

Speaker #2: Up 18.3% from adjusted EBITDA of $75.0 million, or 44.8%, in the fourth quarter last year. Looking back to the annual results, again, we continue to see strong adjusted EBITDA growth to a record $329.5 million, or 45.2% of revenue, up 15.7% from $284.7 million, or 43.7% of revenue, last year.

Speaker #2: From a GAAP earnings perspective, net income for the fourth quarter came in at $45.6 million, up 22% from net income in the fourth quarter last year.

Allan Brett: For the year, net income was $163.8 million, or $1.87 per diluted common share, up 14% from $143.3 million or $1.64 per diluted common share last year. With these operating results and strong collections from customers, cash flow generated from operations came in at a record $75.9 million, or 86% of adjusted EBITDA in Q4, an increase of 25% from operating cash flow in Q4 of last year. For the year, cash flow from operations was $266.2 million, or 81% of adjusted EBITDA, up 21% from $219.3 million or 77% of adjusted EBITDA last year.

Speaker #2: For the year, net income was $163.8 million, or $1.87 per diluted common share, up 14% from $143.3 million, or $1.64 per diluted common share, last year.

Speaker #2: With these operating results, and strong collections from customers, cash flow generated from operations came in at a record $75.9 million, or 86% of adjusted EBITDA in the fourth quarter—an increase of 25% from operating cash flow in the fourth quarter last year.

Speaker #2: For the year, cash flow from operations was $266.2 million, or 81% of adjusted EBITDA, up 21% from $219.3 million, or 77% of adjusted EBITDA last year.

Allan Brett: Overall, as Ed mentioned, we are extremely pleased with our operating results in the Q4 and in fiscal 2026 overall, as after a period of some concern last spring when the uncertainty around tariffs was at its peak. Our operating leverage from continued strong revenue growth in the second half of the year has allowed us to achieve 15.7% growth in adjusted EBITDA. While we also improved our adjusted EBITDA ratio to 45.2% of revenue for the year and also achieved 21% growth in our cash flow from operations for the year. If we turn our attention to the balance sheet, our cash balances totaled $356.5 million at the end of January.

Speaker #2: Overall, as Ed mentioned, we are extremely pleased with our operating results in the fourth quarter and in fiscal 2026 overall, as after a period of some concern last spring when the uncertainty around tariffs was at its peak, our operating leverage from continued strong revenue growth in the second half of the year has allowed us to achieve 15.7% growth in adjusted EBITDA, while we also improved our adjusted EBITDA ratio to 45.2% of revenue for the year and also achieved 21% growth in our cash flow from operations for the year.

Speaker #2: If we turn our attention to the balance sheet, our cash balances totaled $356.5 million at the end of January. As mentioned earlier, for the year we generated operating cash flow of just over $266 million, while we deployed approximately $152 million in capital towards three new acquisitions.

Allan Brett: As mentioned earlier, for the year, we generated operating cash flow of just over $266 million, while we deployed approximately $152 million in capital towards 3 new acquisitions. After ending the year with just over $356 million of cash and an undrawn line of credit of $350 million, we are clearly well capitalized and positioned to consider all acquisitions opportunities in our market consistent with our business plan. With that, I will turn it over to Ed Gardner, our incoming CFO, to provide an update on a few items as we turn our attention to our current fiscal year, our FY27.

Speaker #2: After ending the year with just over $356 million of cash, and an undrawn line of credit of $350 million, we are clearly well capitalized and positioned to consider all acquisition opportunities in our market, consistent with our business plan.

Speaker #2: So with that, I will turn it over to Ed Gardner, our incoming CFO, to provide an update on a few items as we turn our attention to our current fiscal year, our FY27.

Ed Gardner: Thanks, Allan. As we look to the current year, FY27, we should note the following items. We expect to continue to see strong operating cash flow conversion north of 80% of our adjusted EBITDA. Subject, of course, to unusual events and quarterly fluctuations, including potential adjustments related to future earn-out payments that exceed our estimates made at the time of an acquisition. After incurring approximately $5.7 million in capital additions this past year, we expect to incur approximately $6 to 8 million in capital expenditures this coming year, mainly related to IT equipment purchases. After incurring an amortization expense of $81.2 million this year, we expect the amortization expense will come in at $69.1 million for FY27, with this being subject to adjustments for foreign exchange changes in any future acquisitions.

Speaker #1: Thanks, Alan. So as we look to the current year, FY27, we should note the following items. We expect to continue to see strong operating cash flow conversion north of 80% of our adjusted EBITDA, subject, of course, to unusual events and quarterly fluctuations, including potential adjustments related to future earn-out payments that exceed our estimates made at the time of an acquisition.

Speaker #1: After incurring approximately $5.7 million in capital additions this past year, we expect to incur approximately $6 to $8 million in capital expenditures this coming year, mainly related to IT equipment purchases.

Speaker #1: After incurring an amortization expense of $81.2 million this year, we expect the amortization expense will come in at $69.1 million for FY27, with this being subject to adjustments for foreign exchange changes and any future acquisitions.

Ed Gardner: After paying contingent consideration or earn-out payments of approximately $1.7 million on past acquisitions last year, we currently anticipate that we could make additional earn-out payments of up to approximately $9 million in FY27. Our income tax rate in Q4 came in at approximately 25.6% of pre-tax income, resulting in a tax rate for the year of 24.6%. This is lower than our blended statutory tax rate of approximately 26.5%, mainly as a result of the benefit of certain one-time tax items realized in FY26. Looking forward to FY27, we're expecting the tax rate will be in the range of 24% to 28% of our pre-tax income, which means it'll be something on either side of our blended statutory tax rate.

Speaker #1: After paying contingent consideration or earn-out payments of approximately $1.7 million on past acquisitions last year, we currently anticipate that we could make additional earn-out payments of up to approximately $9 million in FY27.

Speaker #1: Our income tax rate in the fourth quarter came in at approximately 25.6% of pre-tax income, resulting in a tax rate for the year of 24.6%.

Speaker #1: This is lower than our blended statutory tax rate of approximately 26.5%, mainly as a result of the benefit of certain one-time tax items realized in FY26.

Speaker #1: Looking forward to FY27, we're expecting the tax rate will be in the range of 24 to 28 percent of our pre-tax income, which means it'll be something on either side of our blended statutory tax rate.

Ed Gardner: Finally, we currently expect stock compensation to be approximately $17.2 million for FY27, subject to any future equity grants as well as any future forfeitures of stock options or share units. I'll now turn it back over to Ed Ryan to wrap up with some closing comments and our baseline calibration for Q1.

Speaker #1: And finally, we currently expect stock compensation to be approximately $17.2 million for FY27, subject to any future equity grants, as well as any future forfeitures of stock options or share units.

Speaker #1: And I'll turn it back over to Ed Ryan to wrap up with some closing comments and our baseline calibration for Q1.

Ed Ryan: Hey, thanks, Ed. I wanted to comment on two areas that are impacting global trade right now and impacting our thoughts as we plan for the quarter and year ahead. Tariffs and the ongoing Middle East military conflict. On the tariff front, there have been plenty of headlines about the US Supreme Court's decision invalidating IEPA tariffs. That was followed by the President implementing a 10% global import tariff that may go to 15%. That can be in place for 150 days unless extended by Congress. Separately, several court decisions are considering the process for refund of the more than $150 billion of invalidated IEPA tariffs. Here are some tariff-related things we've noted in monitoring the GLN and speaking with our customers.

Speaker #3: Hey, thanks, Ed. I wanted to comment on two areas that are impacting global trade right now and impacting our thoughts as we plan for the quarter and year ahead.

Speaker #3: Tariffs are ongoing, as is the ongoing Middle East military conflict. On the tariff front, there have been plenty of headlines about the US Supreme Court's decision invalidating EBITDA tariffs.

Speaker #3: That was followed by the President implementing a 10% global import tariff, which raised it to 15%. That can be in place for 150 days unless extended by Congress.

Speaker #3: Separately, several court decisions are considering the process for refund of the more than $150 billion of invalidated EBITDA tariffs. Here are some tariff-related things we've noted in monitoring the GLN and speaking with our customers.

Ed Ryan: In the several days where there were no valid US import tariffs in place, we saw an influx of imports to the United States and companies taking action in free trade zones to move goods from international to domestic status. The current new tariff regime is temporary, and its legality is already being challenged. This leaves our customers in a further period of uncertainty, with difficulty making decisions about pricing, cash flow, and import levels. The US issued its 2026 trade policy that reinforced its commitment to using tariffs despite the Supreme Court IEPA ruling. This includes further investigations in specific sectors with a view to implementing further tariffs beyond the current structure. The tariff landscape is volatile, and compliance is becoming more complex. Rapid shifts in tariffs are likely to continue to come. The process for recovery of IEPA tariffs is still unclear.

Speaker #3: In the several days where there were no valid U.S. import tariffs in place, we saw an influx of imports from the United States, and companies taking action in free trade zones to move goods from international to domestic status.

Speaker #3: The current new tariff regime is temporary, and its legality is already being challenged. This leaves our customers in a further period of uncertainty, with difficulty making decisions about pricing, cash flow, and import levels.

Speaker #3: The US issued its 2026 trade policy that reinforced its commitment to using tariffs, despite the Supreme Court EBITDA ruling. This includes further investigations in specific sectors, with a view to implementing further tariffs beyond the current structure.

Speaker #3: The tariff landscape is volatile, and compliance is becoming more complex. Rapid shifts in tariffs are likely to continue to come. The process for recovery of EBITDA tariffs is still unclear.

Ed Ryan: However, our experienced tariff and duty recovery team that has been in place for many years is working with customers already. Recovery processes may require volumes of revised electronic filings to be made to the US customs systems, and we're working with customers to be ready for that potential influx. It's unclear how intermediaries like customs brokers will compensate shippers for tariffs if the intermediary receives a refund. This becomes even more of a challenge for high-volume intermediaries serving thousands of independent shippers. For our customers, this all means that tariffs are no longer a static compliance test. You don't think about them once a year and then go run your business. Instead, trade exposure, tariff modeling, and regulatory change are dynamic risk management challenges.

Speaker #3: However, our experienced tariff and duty recovery team that has been in place for many years is working with customers already. Recovery processes may require volumes of revised electronic filings to be made to the U.S. Customs systems, and we're working with customers to be ready for that potential influx.

Speaker #3: It's unclear how intermediaries like customs brokers will compensate shippers for tariffs if the intermediary receives a refund. This becomes even more of a challenge for high-volume intermediaries serving thousands of independent shippers.

Speaker #3: For our customers, this all means the tariffs are no longer a static compliance task. You don't think about them once a year and then go run your business.

Speaker #3: Instead, trade exposure, tariff modelling, and regulatory change are dynamic risk management challenges. It's critical to have a global trade management system supporting real-time global tariff data, trade intelligence, and trusted partners like Descartes to share intelligence and manage the complexity.

Ed Ryan: It's critical to have a global trade management system supporting real-time global tariff data, trade intelligence, and trusted partners like Descartes to share intelligence and manage the complexity. Overall, right now, the invalidation of the IEPA tariffs is a source of further instability and uncertainty for our customers. However, it's confirming the value that our tariff management, duty recovery, and customs filing solutions bring to our customers in meeting these challenges. The second ongoing matter impacting global trade is the ongoing military events in the Middle East. From a supply chain and logistics perspective, the impact includes the Strait of Hormuz, which is effectively closed, trapping many vessels in port and blocking further traffic. Suez Canal remains a risky sea route, and ocean carriers have rerouted to sailings that travel around the tip of South Africa. This has caused ocean rates to increase substantially.

Speaker #3: Overall, right now, the invalidation of the EBITDA tariffs is a source of further instability and uncertainty for our customers. However, it's confirming the value that our tariff management, duty recovery, and customs filing solutions bring to our customers in meeting these challenges.

Speaker #3: The second ongoing matter impacting global trade is the ongoing military events in the Middle East. From a supply chain and logistics perspective, the impact includes the Strait of Hormuz, which is effectively closed.

Speaker #3: Trapping many vessels in port and blocking further traffic, the Suez Canal remains a risky sea route, and ocean carriers have rerouted to sailings that travel around the tip of South Africa.

Speaker #3: This has caused ocean rates to increase substantially. Some airspaces have been closed or are deemed too hazardous for safe flight, impacting the movement of air cargo and existing capacity.

Ed Ryan: Some airspaces have been closed or are deemed too hazardous for safe flight, impacting the movement of air cargo and existing capacity. There's been an increase in fuel prices, which impacts both international and domestic shipping activity. We anticipate changes to the existing sanction framework impacting Iran, which will require further shipping scrutiny. Things are more volatile and complex for our customers than ever. We see them adjusting their supply chains to establish new relationships to keep goods flowing, adjusting pricing to reflect unplanned shipping costs, and updating delivery expectations with customers to reflect longer voyage times. We also expect an increase in inquiries for our optimization solutions that help decrease vehicles used and miles driven, something we usually see as fuel prices spike. The first two months of 2026 have been chaotic, volatile, and uncertain for our customers.

Speaker #3: There's been an increase in fuel prices, which impacts both international and domestic shipping activity. We anticipate changes to the existing sanction framework impacting Iran, which will require further shipping scrutiny.

Speaker #3: Things are more volatile and complex for our customers than ever. We see them adjusting their supply chains to establish new relationships to keep goods flowing, adjusting pricing to reflect unplanned shipping costs, and updating delivery expectations with customers to reflect longer voyage times.

Speaker #3: We also expect an increase in inquiries for our optimization solutions that help decrease vehicles used and miles driven—something we usually see as fuel prices spike.

Speaker #3: The first two months of 2026 have been chaotic, volatile, and uncertain for our customers. Shipping has proven to be resilient over time, but we're monitoring our network for trends with the latest developments.

Ed Ryan: Shipping has proven to be resilient over time, but we're monitoring our network for trends with the latest developments. For now, we approach the year as our customers are cautious with the expectation that rapid adjustments to more unforeseen circumstances will be necessary. We keep this in mind as we consider how we're calibrated as we start the year. In our annual report, we provide a comprehensive description of baseline revenues, baseline calibration, and their limitations. As of 1 February 2026, using foreign exchange rates of 73 cents to the Canadian dollar, $1.19 to the euro, and $1.37 to the pound, we estimate that our baseline revenues for Q1 fiscal 2027 were approximately $164 million, and our baseline operating expenses were approximately $99.5 million.

Speaker #3: For now, we approach the year as our customers are cautious, with the expectation that rapid adjustments to more unforeseen circumstances will be necessary. We keep this in mind as we consider how we're calibrated as we start the year.

Speaker #3: In our annual report, we've provided a comprehensive description of baseline revenues, baseline calibration, and their limitations. As of February 1, 2026, using foreign exchange rates of $0.73 to the Canadian dollar, $1.19 to the euro, and $1.37 to the pound, we estimate that our baseline revenues for the first quarter of fiscal 2027 were approximately $164 million.

Speaker #3: And our baseline operating expenses were approximately $99.5 million. We consider this to be our baseline adjusted EBITDA calibration of approximately $64.5 million for the first quarter of fiscal 2027, which is approximately 39% of our baseline revenues as at February 1, 2026.

Ed Ryan: We consider this to be our baseline adjusted EBITDA calibration of approximately $64.5 million for Q1 of fiscal 2027, or approximately 39% of our baseline revenues as at 1 February 2026. We're currently operating above our expected adjusted EBITDA operating margin range of 40% to 45%. Our margin can vary in any period, given such things as revenue mix, foreign exchange movements, and the impact of acquisitions as we integrate them into our business. For now, we're keeping our target ranges 40% to 45%. However, we'll monitor how we're performing over coming quarters to consider whether any upward adjustment is appropriate. These remain uncertain times for our customers. It's a challenge for them to know what they can rely on in this global trade environment.

Speaker #3: We're currently operating above our expected adjusted EBITDA operating margin range of 40 to 45 percent. Our margin can vary in any period given such things as revenue mix, foreign exchange movements, and the impact of acquisitions as we integrate them into our business.

Speaker #3: For now, we're keeping our target ranges at 40 to 45 percent. However, we'll monitor how we're performing over coming quarters to consider whether any upward adjustment is appropriate.

Speaker #3: These remain uncertain times for our customers. It's a challenge for them to know what they can rely on in this global trade environment. Our goal is to continue to show our customers and other stakeholders that one thing they can rely on is Descartes, so thanks to everyone for joining us on the call today.

Ed Ryan: Our goal is to continue to show our customers and other stakeholders that one thing they can rely on is Descartes. Thanks to everyone for joining us on the call today. As always, we're available to talk to you about our business in whatever manner is most convenient for you. With that, operator, I'll now turn it over to you to handle the Q&A portion of the call.

Speaker #3: As always, we're available to talk to you about our business in whatever manner is most convenient for you. And with that, operator, I'll now turn it over to you to handle the Q&A portion of the call.

Operator: Thank you. Ladies and gentlemen, we will now begin the question-and-answer session. To join the question queue, you may press star then one on your touchtone phone. You will hear a tone acknowledging your request. If you are using a speakerphone, please pick up your handset before pressing any keys. To withdraw your question, please press star, then the number two. Our first question comes from the line of Dylan Becker from William Blair. Your line is open.

Speaker #1: Thank you. Ladies and gentlemen, we will now begin the question-and-answer session. To join the question queue, you may press star, then 1 on your touchtone phone.

Speaker #1: You will hear a tone acknowledging your request. If you are using a speakerphone, please pick up your handset before pressing any keys. To withdraw your question, please press star, then the number 2.

Speaker #1: Our first question comes from the line of Dylan Becker from William Blair. Your line is open.

Dylan Becker: Hey, gentlemen, really appreciate the question and nice job here. Maybe, Ed, appreciate a lot of the color on kind of the AI conversation and the AI narrative. I think you did a good job talking about the value of the multi-sided network and your capabilities there. If we're to kind of double-click and maybe dig deeper into the use cases you're seeing and how your customers are kind of asking you and actively deploying AI, I wonder if you could give us a couple of examples on maybe one where the value of the network is enabling you to kind of see context and quantify value that might be a little bit more difficult if it were something more like a point solution that was trying to solve this problem.

Speaker #3: Hey, gentlemen. Really appreciate the question, and nice job here. Maybe add, appreciate a lot of the color on kind of the AI conversation and the AI narrative.

Speaker #3: I think you did a good job talking about the value of the multi-sided network and your capabilities there. But if we're to kind of double-click and maybe dig deeper into the use cases you're seeing, and how your customers are kind of asking you and actively deploying AI, I wonder if you could give us a couple of examples on maybe one where the value of the network is enabling you to kind of see context and quantify value that might be a little bit more difficult if it were something more like a point solution that was trying to solve this problem.

Dylan Becker: Also how you're maybe thinking about the quantification or monetization of that value and what that can look like from a revenue perspective for the business going forward. Thanks.

Speaker #3: But then also how you're maybe thinking about the quantified quantification or monetization of that value, and what that can look like from a revenue perspective for the business going forward.

Speaker #3: Thanks.

Ed Ryan: Well, there's a ton of them. I'll just give you a broad example. You know, we process shipments all day long, and invariably, we get information over the course of the day that says that something's happened to that shipment. IoT data comes in, other news comes into us, maybe a status message that tells us something's wrong. Sometimes it doesn't tell us if something's wrong, it just tells us that it's been in the same place for too long. We can use AI to identify that problem. We can use AI to figure out what to do about that problem. The important part for us is that we know what the customer was trying to do in the first place. This may be happening in the middle of the night for the customer.

Speaker #4: Well, and there's a ton of them. I'll just give you a broad example. We process shipments all day long, and invariably, we get information over the course of the day that says that something happened to that shipment.

Speaker #4: IoT data comes in. Other news comes in to us. Maybe a status message that tells us that something's wrong. And sometimes it doesn't tell us that something's wrong.

Speaker #4: It just tells us that it's been in the same place for too long. We can use AI to identify that problem. We can use AI to figure out what to do about that problem, and the important part for us is that we know what the customer was trying to do in the first place.

Speaker #4: And this may be happening in the middle of the night for the customer. They might not try until they get in the next day.

Ed Ryan: Like, they might not try to figure this out manually until they get in the next day, and they probably have lots of problems that might be caused by the same port problem or whatever might be out there. During the night, we can have AI agents go in and fix those problems, right? Say, "Hey, this shipment's going to be late, and it's gonna be late by several days if we don't do anything about it." We may be able to go into that shipment, find out that something's wrong, know what was supposed to happen, and rebook them on a series of new ships or planes or trucks that puts them in a situation where it's only late by an hour or two or a couple of hours.

Speaker #4: And they probably have lots of problems that might be caused by the same port problem or whatever it might be out there. During the night, we can have AI agents go in and fix those problems, right?

Speaker #4: And say, 'Hey, this shipment's going to be late. And it's going to be late by several days if we don't do anything about it.' And we may be able to go into that shipment, find out that something's wrong, know what was supposed to happen, and rebook them on a series of new ships or planes or trucks that puts them in a situation where it's only late by an hour or two or a couple of hours.

Ed Ryan: You know, for what might cost them, you know, $1 or 2 on our network, we might save them hundreds of dollars and days' worth of time trying to figure this out. There's, you know, that example I just gave you could encompass lots of different AI solutions, but all of them aimed at trying to find out where problems exist and help a customer solve it before they even know that it's a problem. We're just coming back to them the next day, and they say, "What happened to the shipment?" You know, "Oh, it's five hours. It's gonna be 5 hours late." Then they look a little further, and they go, "Well, it was gonna be 5 days late." In the middle of the night, Descartes fixed this automatically for $2, whatever.

Speaker #4: For what might cost them a dollar or two on our network, we might save them hundreds of dollars and days’ worth of time trying to figure this out.

Speaker #4: And that example I just gave you could encompass lots of different AI solutions, but all of them aimed at trying to find out where problems exist and help the customer solve it before they even know that it's a problem.

Speaker #4: We're just coming back to them the next day, and they say, "What happened to this shipment?"

Speaker #1: And you know . Oh , it's five hours . It's going to be five hours late . And then they look a little further and they go , what was going to be five days late ?

Speaker #1: And in the middle of the night, Descartes fixed this automatically for $2. Whatever. And we see all kinds of opportunities for that all over our network.

Ed Ryan: We see all kinds of opportunities for that all over our network.

Dylan Becker: Perfect. No, that's very helpful. I also appreciate the color on kind of the evolution and kind of dynamics relative to tariffs in the Middle East. If we were to kind of step back, traditionally, global trade complexity tends to serve as a net positive, to your point, for the business. Is there any way that you would kind of contextualize the puts and takes of any kind of prolonged scenario here and what that looks like, if some of those shipping channels continue to be blocked for extended period of time, the implications on volumes, the importance on more subscription? Just any way to kind of think about the puts and takes between the two segments of the business there. Thank you.

Speaker #2: Perfect . That's very helpful . And then maybe I also appreciate the color on kind of the , evolution and kind of dynamics relative to , to tariffs in the Middle East .

Speaker #2: And , and if we were going to step back , traditionally , global trade complexity tends to serve as a net positive . To your point For the business , but is there any way that you would kind of contextualize the puts and takes of any kind of prolonged scenario here and what that looks like ?

Speaker #2: If some of those shipping channels continue to be blocked for extended period of time , the implications on volumes , the importance on more subscription Just any , any way to kind of think about the puts and takes between the two segments of the business there .

Ed Ryan: I mean, you know, most of the time, the cargo still has to go, and it's just a matter of how it's gonna get there. You saw several examples over the past 10 years where when it takes longer. We get more bookings because people book both ways around the world. Our customers' prices go up for their customers, and it creates a lot of supply chain disruptions. That has traditionally benefited Descartes because we help them sort through those complexities. We help them go see what all the options are. We help them make new bookings so that they may get cargo in from two different places.

Speaker #2: Thank you .

Speaker #1: I mean , you know , the , the most of the time , the cargo still has to go . And it's just a matter of how it's going to get there .

Speaker #1: And you saw several examples over the past ten years where, when it takes longer, we get more bookings because people book both ways around the world.

Speaker #1: When our customers' prices go up for their customers, it creates a lot of supply chain disruptions. That has traditionally benefited Descartes because we help them sort through those complexities.

Speaker #1: We helped them go see what all the options are and helped them make new bookings so that they may get cargo in from two different places in the future.

Ed Ryan: In the future, they maybe, you know, have several factories around the world, and they decide to do something else to get the cargo in, and they have to figure out what the tariffs and duties are when they do that. Maybe it's more money, but you also get the cargo there a week earlier. All kinds of things like this where customers use our network and databases more frequently because these problems occur. I think that's what we're gonna see here too. I don't know how long this is gonna go on. I don't know how long that strait's gonna be closed. There's talk about mines being laid in it right now. There's also talk of you know, escorting ships through it. We're just gonna have to see what happens.

Speaker #1: They maybe have several factories around the world, and they decide to do something else to get the cargo in, and they have to figure out what the tariffs and duties are when they do that.

Speaker #1: Maybe it’s more money, but you also get the cargo there a week earlier and all kinds of things like this, where customers use our network and databases more frequently because these problems occur.

Speaker #1: And I think that's what we're going to see here, too. I don't know how long this is going to go on. I don't know how long that strait is going to be closed. There's talk of mines being laid in it right now.

Speaker #1: There's also talk of of , you know , escorting ships through it . So we're just going to have to see what happens .

Ed Ryan: in the meantime, our customers have a lot more to think about, and a lot of the times they have to think about it. They go into our systems to figure out what to do, and that's usually good news for us.

Speaker #1: But in the meantime, our customers have a lot more to think about. And a lot of the times they have to think about it, they go into our systems to figure out what to do.

Speaker #1: And that's usually good news for us.

Dylan Becker: Very helpful. Thank you very much.

Speaker #2: Very well. Thank you very much.

Ed Ryan: Mm-hmm.

Operator: Next question is from Chris Quintero from Morgan Stanley. Your line is open.

Speaker #3: Next question is from Chris Quintero from Morgan Stanley. Your line is open.

Chris Quintero: Hey, Ed Ryan, Allan Brett, and Ed Gardner. Welcome to the call here, and congrats on a solid set of results here, guys. I wanted to ask about how you are thinking about capital allocation, given where the stock is now, and obviously how you all feel about the defensibility of the business and the opportunity on the AI front. What does that mean for potentially organic growth versus reported growth and the delta there?

Speaker #4: Hey, Edgar Allen and Edgar Gardner, welcome to the call here. And congrats on a solid set of results here, guys. I want to ask about how you all are thinking about capital allocation, given where the stock is now.

Speaker #4: And obviously, how you all feel about the defensibility of the business and the opportunity on the AI front, and what does that mean for potentially organic growth versus reported growth, and the delta there?

Ed Ryan: Okay. There's a couple questions in there. One, on the acquisition front, you know, we're starting to get to a point where prices had come down, and we were getting more deals done, and now you see, you know, what's going on in the public markets, and you know that has to translate into the private markets. That causes another reset and, you know, a set of negotiations that occur. You know, when the value of public companies go down, you know, that's what private equity firms would, you know, look to typically to say, "Hey, that's, you know, that's what these things will be worth eventually.

Speaker #1: Okay . So there's a couple questions in there . One , on the acquisition front , you know , we're starting to get to a point where we're , you know , prices have come down and we were getting more deals done .

Speaker #1: And now you see , you know what's going on in the public markets . And you know , that has to translate into the into the private markets .

Speaker #1: And that causes another reset . And you know , instead of negotiations that occur , you know , when when the value of public companies go down , you know , that's the , that's , that's what private equity firms would , you know , look to typically to say , hey , that's , you know , that's what these things will be worth eventually .

Ed Ryan: That's why you should buy this company or that company." That puts us in a situation where we may be able to buy assets for lower dollar amounts than we have in the future or have in the past, excuse me. You know, that'll be good news for us. As I mentioned in the beginning of the call, we're sitting on a lot of cash. We're sitting on a lot of excess capacity to borrow, and we probably have even more than that if we wanted to. You know, we're $350 million now. It's like 1x EBITDA, so we could probably get more if we wanted to expand that to get more deals done.

Speaker #1: That's why you should buy this company , that company that puts them in a , in a , it puts us in a situation where we may be able to buy assets for lower dollar amounts than we have in the future , or have in the past .

Speaker #1: Excuse me . You know , that'll be good news for us . As I mentioned in the beginning of the call , we're sitting on a lot of cash .

Speaker #1: We're sitting on a lot of excess capacity to borrow. And we probably have even more than that, if we wanted to.

Speaker #1: You know , we're $350 million now . It's like one times one times EBITDA . So we can probably get more if we want to , if we want to expand that to , to get more deals done .

Ed Ryan: You know, we think we're in a very good position. Ignoring what the stock price is and the value of the stock, and we can't help what people think. We get lumped into technology companies like we made a whole argument in the beginning of this call that might not be appropriate to lump us in the same with these guys. Maybe the problem's being overblown to begin with. We keep making a heck of a lot of money, and we keep making more money than we did the quarter before for, you know, for 20 years in a row now. We use that money to buy companies up.

Speaker #1: So, you know, we think we're in a very good position. Ignoring what the stock price is, is the value of stock.

Speaker #1: And we can't help what people think . We get lumped into with technology companies . I made a whole argument in the beginning of this call that we might might not be appropriate to lump us in with some of these guys , and maybe the problems being overblown to begin with .

Speaker #1: But we keep making a heck of a lot of money, and we keep making more money than we did the quarter before. For, you know, for 20 years in a row.

Speaker #1: Now . And we use that money to buy companies up . And when , you know , markets are in turmoil and we keep making a lot of money and we use that money to buy companies , you know , we think we're going to be in a very good position to be able to do that .

Ed Ryan: When, you know, markets are in turmoil and we keep making a lot of money and we use that money to buy companies, you know, we think we're gonna be in a very good position to be able to do that, and we're just waiting, you know, looking, trying to make good decisions. You know, we would like our stock to be up, but, you know, that's not really what's material every day. It's we're running this business and we keep making the business bigger, and we keep making the business make more money, and we use that money to go buy companies. We don't think that game's changing. We think our, you know, that's what we're gonna continue to do.

Speaker #1: And we're just waiting , looking , trying to make good decisions and , you know , we would we would like our stock to be up .

Speaker #1: But you know , that's not really what's material . Every day it's we're running this business and we keep getting making the business , business bigger .

Speaker #1: And we keep making the business make more money. And we use that money to go buy companies. And we don't think that game's changing.

Speaker #1: We think our , you know , that's what we're going to continue to do . When I look back at some of the the worst times in the financial markets and think about what happened to us , those were some of the best times for us .

Ed Ryan: When I look back at some of the worst times in the financial markets and think about what happened to us, those were some of the best times for us. You know, in the financial crisis, in the pandemic, we really benefited. I think we may see that again here, and we're certainly gearing up to be in that position. We're healthier than the other companies. You know, that puts us in a good position to buy them. Also some of the things I mentioned in the beginning of the call, the fact that we're, you know, our network is a great place for this AI technology. There's a lot of AI companies out there. Now almost everyone I look at in our space, they're all small. They all look like features to me that would be great on top of our network.

Speaker #1: You know, in the financial crisis and the pandemic, we really benefited. And I think you may see that again here.

Speaker #1: We're certainly gearing up to be in that position. We're healthier than other companies. You know, that puts us in a good position to buy.

Speaker #1: Also , some of the things I mentioned in the beginning of call , the fact that we're , you know , our network is a great place for this AI technology .

Speaker #1: There's a lot of AI companies out there now. Almost everyone I look at in our space, they're all small. They all look like features to me.

Speaker #1: That would be great . On top of our network . And I think , you know , that's going to put us in a good position as those companies .

Ed Ryan: I think, you know, that's gonna put us in a good position as those companies, some of them succeed, you know, and they wanna go further. We're a good place for them to combine because we have 30,000 customers, and they're using our network to do some of the things that would be great fit for some of the AI features that come out from small companies. We wanna be in a position to either merge those companies into ours, or if they're real small and they, you know, the technology looks cool, but, you know, because of the way AI works right now, it might not be hard for us to replicate that functionality, and we might have a decision to make about whether we wanna buy the company or just build the functionality ourselves.

Speaker #1: Some of them succeed, you know, and they want to go further. We're a good place for them to combine because we have 30,000 customers and they're using our network to do some of the things that would be a great fit for some of the AI features that come out from small companies.

Speaker #1: And we want to be in a position to either merge those companies into ours , or if they're real small and , you know , the technology looks cool , but , you know , because of the way AI works right now , it might not be hard for us to replicate that functionality .

Speaker #1: And we might have a decision to make about whether we want to buy the company or just build the functionality ourselves. And, you know, it used to be that building functionality took a long time.

Ed Ryan: You know, it used to be that building functionality took a long time, and as it gets, you know, to be easier and easier to build it and it happens faster and faster, you know, you might see us make more decisions where we say, "Hey, we're just gonna build that ourselves." We'll see what happens, but I like the position we're in for sure.

Speaker #1: And as it gets , you know , to be easier and easier to build it and it happens faster and faster , you know , you might see us make more decisions where we say , hey , we're just going to build that ourselves .

Speaker #1: So we'll see what happens. But I like the position we're in, for sure.

Chris Quintero: Got it. Thanks, Ed. Just as a quick follow-up on professional services, how should we think about the GroundCloud business and the safety retraining that needs to happen? Is that gonna be a tailwind for FY27? How should we think about how much of a benefit that could be?

Speaker #4: Got it . Thanks , Ed . And then just as a quick follow up on professional services , how should we think about the ground cloud business and the safety retraining that needs to happen ?

Speaker #4: Is that going to be a tailwind for fiscal year '27? How should we think about how much of a benefit that could be?

Ed Ryan: Well, you know, as FedEx and, you know, more and more companies like them start to outsource drivers, we think that GroundCloud business is gonna be more and more valuable. Some of the stuff that they're doing right now, you know, I think that's likely to help us anytime they announce that, you know, you have to do more stuff, and we're the dominant service provider in that business. You know, it's an opportunity for us, so we're excited about that.

Speaker #1: Well , you know , as Fedex and , you know , more and more companies like them start to outsource drivers , we think that ground cloud business is going to be more and more valuable .

Speaker #1: Some of the stuff that they're doing right now, I think it's likely to help us. Anytime they announce a, you know, you have to do more stuff.

Speaker #1: And we're we're the , the dominant service provider in that business . You know , it's an opportunity for us . So we're excited about that

Chris Quintero: Excellent. Thank you so much.

Speaker #4: Excellent. Thank you so much.

Ed Ryan: Thank you.

Speaker #1: Thank you .

Operator: Our next question comes from the line of Paul Treiber from RBC Capital Markets. Your line is open.

Speaker #3: Our next question comes from the line of Paul Treiber from RBC Capital Markets. Your line is open.

Paul Treiber: Oh, thanks. Taking the question. Congratulations on the solid result.

Speaker #5: Oh , thanks for taking the question . And congratulations on the solid result . The just a question on next quarter baseline . Does does baseline include the acquisition of order mine .

Ed Ryan: Thanks.

Paul Treiber: Just a question on next quarter baseline. Does baseline include the acquisition of OrderMine? Also related to baseline, are you assuming strengthening inorganic growth or consistent organic growth compared to this quarter?

Speaker #5: And then, and then also related to baseline, are you assuming strengthening in organic growth or consistent organic growth compared to this quarter?

Ed Ryan: I believe, and Ed, correct me if I'm getting this wrong, but I think it does as of 1 February, so OrderMine's not in there. It's a small deal, so I wouldn't imagine it'd be material. Maybe, Ed, you could take the second part of that question.

Speaker #1: So, I believe—and correct me if I'm getting this wrong—but I think it's as of the February 1st order. Mine's not in there.

Speaker #1: It's a small , small deal though . So I wouldn't , I wouldn't imagine it'd be material . And maybe you can take the second part of that question .

Ed Gardner: Yeah. I think generally as we come across into any given quarter, we expect or at least plan for a similar organic growth rate in that quarter. We normally see a variation of one point either way. Obviously, it can be bigger either way. That's what they can come in.

Speaker #6: Yeah . I think generally as we come across into into any given quarter , we , we expect at least plan for a similar organic growth rate in that quarter .

Speaker #6: We normally see a variation of one point either way. Obviously, it can be bigger either way, but that's their thinking coming in.

Ed Ryan: A lot of uncertainty out there, Paul, so it's hard for us to kind of. We're happy it's going back up to where it was. You know, we hope it stays here and maybe even grows a little bit. I don't see anything out there that's gonna get us to the 15% that we were at in the middle of the pandemic, and I don't see anything that's gonna drop us back down considerably.

Speaker #1: Light of uncertainty out there, so it's hard for us to, yeah, we're happy it's going back up to where it was.

Speaker #1: And you know, we hope it stays here or maybe even grows a little bit. I, I don't see anything out there that's going to get us to the 15% that we were at in the middle of the pandemic.

Speaker #1: And I don't see anything that's going to drop us back down, considerably.

Paul Treiber: Okay. Well, nice to see the improvement this quarter. Does it... A second question, just on the M&A team and with Ed moving into the CFO role, you know, to what degree can you speak to like the M&A team, you know, the composition there and if you're backfilling Ed's role?

Speaker #5: Okay . Well , nice . Nice to see the improvement this quarter . The second question just on the the , the M&A team and with Ed moving into the CFO role , you know , to what degree can you speak to the M&A team ?

Speaker #5: You know, the composition there? And if you're backfilling Ed's role.

Ed Gardner: I can probably take that.

Ed Ryan: Well, yeah. Yeah. Go ahead.

Speaker #6: I can probably .

Speaker #1: See one. Yeah, go ahead.

Ed Gardner: Yeah, I was gonna say. Look, yeah, we've got some internal movement as a result of we've been getting ready for this for a while, as you can imagine. You know, part of that has been in more people internally in M&A as well. We've got a general manager structure. We've got GMs that are involved in helping shepherd the business for each of our pillars, and those GMs have been getting more and more involved in our negotiation with founders and being the front person as they really understand the business, and that's been really helpful us. It's actually allowed us to increase our capacity without growing the team as much as we'd expect over the last, let's say, three, four, five years.

Speaker #6: Yeah , I was going to say Look , yeah , we've we've got some internal movement as a result of we've been we've been getting ready for this for a while .

Speaker #6: As you can imagine . And part of that has been in more people internally in M&A as well . We've got a general manager structure where we've got GM's that are involved in helping shepherd the business reach of our pillars , and those GM's have been getting more and more involved in our in the negotiation with founders and being the front person as they really understand the business .

Speaker #6: And that's been really for us . And it's actually allowed us to increase our capacity with a without growing the team as much as we'd expect over the last , let's say three , four , five years .

Ed Gardner: I think moving forward, we're planning to do more of that. You know, we do have some openings. We do have an opening in the corporate development team, but we've got someone stepping in to lead it right now from internally.

Speaker #6: And so I think moving forward , we're planning to do more of that . And we do have some openings . We do have an opening in the corporate development team , but we've got someone stepping in to lead it right now from internally .

Ed Ryan: Well, it's also, by the way, Paul, I mean, one of the reasons Allan's sticking around is not only to help with the transition for Ed, but to help in M&A deals, which he was always quite involved in as well. You know, Allan moving back towards that just to help out and make sure we're getting all the deals that we wanna get done is comforting for us 'cause he's been doing it for a long time for us.

Speaker #1: That's awesome . And by the way , Paul , I mean , one of the reasons I'm sticking around is not only to help with the transition for , but but to help in M&A deals , which she was always quite involved in as well .

Speaker #1: So , you know , Allen . Allen moving back towards that , just to just to help out and make sure we're getting all the deals that we want to get done .

Speaker #1: Done. It's comforting for us because he's been doing it for a long time for us.

Paul Treiber: That's great to hear. I'll just pass the line. Thanks for taking the questions.

Speaker #5: That's great to hear. I'll just pass on. Thanks for taking the questions.

Ed Ryan: Thank you, Paul.

Speaker #1: Thank you Paul .

Operator: Our next question is from John Shao from TD Cowen. Your line is open.

Speaker #3: Next question is from John Shaw from TD Cohen. Your line is open.

John Shao: Thanks for taking my question. Congrats on the strong quarter. Could you maybe give us an update on the mentality of your customer at this point? I know you guys are pretty close to them. Do you see them actively requiring AI features or just early-stage conversations?

Speaker #7: Thanks for taking my question. Congrats on a strong quarter. So, could you maybe give us an update on the mentality of your customer at this point?

Speaker #7: I know you guys are pretty close to them, so do you see them actively requiring AI features, or is it just the early stage conversations?

Ed Ryan: Did you name a specific customer in there, or did you say in general?

Speaker #1: Did you name a specific customer in there? Did you, or did you say in general?

John Shao: It's just in general. Let's say we are having a conversation with a customer. Do they often require the AI as one of the important features, or is it just something nice to have?

Speaker #7: It just in general , do you see , let's say we are getting conversation with your customer . Do the often require the AI ?

Speaker #7: Is that an important feature, or just something nice to have?

Ed Ryan: No. I think a lot of our customers, and they may be well behind our thinking in it, but they're still starting to say, "Oh, these things can help me. Do you guys have agents that we can use to solve some of these problems? Can you just take it over and solve some of the problems for me?" You know, our sales reps are selling the AI agents that we currently have and the ones that we're in the process of building so that they can figure out how to incorporate it into their processes. I think it's early days for our customers in this, for most of them.

Speaker #1: No , I think a lot of our customers and they may be they may be well behind our thinking in it , but , but they're still starting to say , oh , these things can help me .

Speaker #1: Do you have agents that we can use to solve some of these problems? Can you just take it over and solve some of the problems for me?

Speaker #1: And, you know, our sales reps are telling them about the AI agents that we currently have and the ones that we're in the process of building, so that they can figure out how to incorporate it into their processes.

Speaker #1: I think it's early days for our customers in this , for most of them , some are a little more advanced than others , but you know , we're well ahead of that and trying to build and anticipate the agents that we would be providing to them to help them get jobs done in their back office and maybe even have agents that help communicate with some of the agents that we're going to have internally that that can provide them information .

Ed Ryan: Some are a little more advanced than others, but, you know, we're well ahead of that and trying to build and anticipate the agents that we would be providing to them to help them get jobs done, in their back office. Maybe even have agents that help communicate with some of the agents that we're going to have internally that can provide them information. You really have agents talking to agents, AI agents talking to AI agents. Then just using their employees to make decisions, you know, one step above that, but a lot of the work's been done to make that a faster decision to make.

Speaker #1: So you really have agents talking to agents . AI agents , talking to AI agents , and then just using their employees to make decisions .

Speaker #1: You know, one step above that. But a lot of the work has been done to make that a faster decision to make.

John Shao: Thanks. That's great color. My second question is, could you maybe help us break down your services organic growth this quarter? How much is coming from upselling and how much is coming from market share gains? Because I do remember, you were talking about some market share gains last quarter. Thanks.

Speaker #7: That's great color. And my second question is, could you maybe help us break down your service organic growth this quarter? How much is coming from upselling, and how much is coming from market share gains?

Speaker #7: Because I do remember you were talking about some market share gains last quarter. Thanks.

Ed Ryan: I mean, we're getting it from both. I don't know if Ed or I have specific numbers on it, but it's coming in both directions, and it has been for a while. We're, you know, you hear with a lot of the AI functionality we're rolling out, you know, that's starting to visibly produce revenue, which is great, you know, new organic growth. We also have, you know, in several instances, we have situations where we've done a whole lot better than our competitors because, you know, we're bigger company that maybe has better thoughts on how to solve bigger problems in the market. We also have lots of different products, so it's easier for the customers to switch to us.

Speaker #1: I remember getting it for both . I don't know if I'd add around . Have specific numbers on it , but it's coming in both directions and it has been for a while You know , you can hear with a lot of the AI functionality we're rolling out , you know , that's starting to visibly produce revenue , which is great .

Speaker #1: You know , new organic growth . We also have , you know , in several instances , we have situations where we've done a whole lot better than our competitors because , you know , we're bigger company that maybe has better thoughts on how to solve bigger problems in the market .

Speaker #1: We also have lots of different products , so it's easier for the customers to switch to us . In a lot of cases You know , I think some of our competitors have indicated foolishly , I think that that they might end up being a competitor or customers one day .

Ed Ryan: In a lot of cases, you know, I think some of our competitors have indicated foolishly, I think that that they might end up being a competitor to our customers one day and jump out of the technology business and into, you know, being a broker or a forwarder or some other type of middleman. You know, we've made it very clear over the years that's not what we're doing. We're out here to provide technology, and if there's money to be made doing your job, I'm gonna sell you technology and let you make the money. You know, I'll take $10 a transaction to provide a technology solution that helps you make $200 a transaction, Mr. Customer, and I'll be happy about it.

Speaker #1: And jump out of the technology business and into , you know , being a broker or a forwarder or some other type of middleman and , you know , we've made it very clear over the years that's not what we're doing .

Speaker #1: We're out here to provide technology. And if there's money to be made doing your job, I'm going to sell you technology and let you make the money.

Speaker #1: You know, I'll take $10 of transaction to provide a technology solution that helps you make $200 a transaction, Mr. Customer.

Speaker #1: And I'll be happy about it . And , you know , I think we've had competitors that have have made overtures towards , well , maybe I'll just take the $200 .

Ed Ryan: You know, I think we've had competitors that have made overtures towards, well, maybe I'll just take the $200. I thought, you know, now you're not a technology company anymore. Now you're a freight broker or a freight forwarder or whatever. We have never made that leap, and we will never make that leap. We provide tools and software and a network to solve problems. If there's a lot of money to be made by our customers in doing that, our experience has been that's great because they use our stuff more and more, and they're happier and happier with us for giving them the opportunity to do it.

Speaker #1: And I thought , you know , now you're not a technology company anymore . Now you're now you're afraid or a freight forwarder or whatever .

Speaker #1: We have never made that leap. And we will never make that leap. We provide tools and software and a network to solve problems.

Speaker #1: And if there's a lot of money to be made by our customers in doing that, our experience has been that's great, because they use our stuff more and more and more, and they're happier and happier with us for giving them the opportunity to do it.

John Shao: That's great color. Thanks again. Top of the line.

Speaker #7: That's great. Thanks again. Pass the line.

Ed Ryan: Thank you, John.

Speaker #1: Thank you . John .

Operator: Our next question is from Stephanie Price from CIBC. Your line is open.

Speaker #3: The next question is from Stephanie Price from CIBC. Your line is open.

Stephanie Price [Executive Director, Equity Markets: Thank you. Just sticking to the AI topic, I hope you could talk a little bit more about the AI opportunity around data on the GLN. Do you expect you can eventually monetize the data? Are you seeing it more in terms of selling additional products? Like, do you have some customer use cases at this point that you can kind of point to?

Stephanie Price: Thank you. Just sticking to the AI topic, I hope you could talk a little bit more about the AI opportunity around data on the GLN. Do you expect you can eventually monetize the data? Are you seeing it more in terms of selling additional products? Like, do you have some customer use cases at this point that you can kind of point to?

Speaker #8: Thank you. Just sticking to the AI topic, hoping you could talk a little bit more about the AI opportunity around data on the GLN.

Speaker #8: Do you expect you can eventually monetize the data, or are you seeing it more in terms of selling additional products? Do you have some customer use cases at this point that you can kind of point to?

Ed Ryan: Using the data, remember, it's our customer data. I'm not selling their data to anyone. To the extent I can anonymize it and use it to help them make better decisions, and I may be able to anonymize everyone's data and use it to help specific customers make better decisions, 'cause I know things that are going on generally in the supply chain. I think you're gonna see us do that all over the place. I mean, we have the example I gave a minute ago right at the start of the call, or at the start of the Q&A section is a great example of that. You know, we see a problem in a port. We may. Who knows how we hear about that.

Speaker #1: The using the data ? And remember , it's our customer data ? I'm not I'm not selling their data to anyone , but to the extent I can anonymize it and use it to help them make better decisions , and I may be able to anonymize everyone's data and use it to help specific customers make better decisions .

Speaker #1: Because I know things that are going on generally in the supply chain, I think you're gonna see us do that all over the place.

Speaker #1: We have the example I gave a minute ago, right at the start of the call or as we started the Q&A section, is a great example of that.

Speaker #1: You know , we see a problem in a port . We may who knows how we hear about that . We may hear about it from one carrier , and then we're helping 30 freight forwarders fix the problem because we got there's a problem in Rotterdam right now .

Ed Ryan: We may hear about it from one carrier, and then we're helping 30 freight forwarders fix the problem because we go, "Oh, God, there's a problem in Rotterdam right now. We need to get all this cargo, you know, out of Rotterdam." They might have to wait to come in the next morning, at which point they're well behind in the process of doing that. You know, maybe the solution is moving everything to Antwerp or whatever. You know, we could do that without any human intervention, and we could do it very quickly.

Speaker #1: We need to get all this cargo out of Rotterdam. They might have to wait to come in the next morning, at which point they're well behind in the process of doing that.

Speaker #1: And you know , maybe the solution is moving everything through Antwerp or whatever . And , you know , we could do that without any intervention .

Ed Ryan: The reason we're able to do it is because we found out about it quickly because several customers may have it happening to them, and we find out from watching their data and then do something about it because we know what they were each attempting to do in the first place. You know, we knew where they wanted this shipment to be, you know, 20 days from now. That might require several new bookings, right? I gotta tell, Hey, we're coming into a different port. I gotta get different trucking companies. I gotta get different railroads. I gotta get different, you know, dray haulers at the end of these moves, all coordinated together and working on what is affecting this and affecting this shipment.

Speaker #1: We can do it very quickly. And the reason we're able to do it is because we found out about it quickly, because several customers may have it happening to them.

Speaker #1: And we find out from watching their data, and then do something about it, because we know what they were each attempting to do in the first place.

Speaker #1: You know , we knew where they wanted this shipment to be , you know , 20 days from now . And that might require several new bookings .

Speaker #1: Right . I got to tell . Hey , we're coming into a different port . I gotta get different trucking companies . I gotta get different railroads .

Speaker #1: I gotta get different, you know, dray haulers at the end of these moves, all coordinated together and working on what is effective.

Speaker #1: In effect, a new shipment, and our customers will be quite happy to hear we did that overnight to solve a problem for them and still get the cargo there on time or roughly on time.

Ed Ryan: Our customers will be quite happy to hear we did that overnight to solve a problem for them and still get the cargo there on time or roughly on time, and we did it for just a couple of hours, and there were no humans involved. You know, we see opportunities for that significantly increasing over the years and expanding the size of our network as a result, and really helping our customers solve problems that required a lot of manual intervention, you know, just two years ago.

Speaker #1: And we did it for just a couple of hours , and there were no humans involved . And , you know , we see opportunities for that significantly increasing over the years .

Speaker #1: And expanding the size of our network as a result, and really helping our customers solve problems that required a lot of manual intervention.

Speaker #1: You know, just two years ago.

Stephanie Price [Executive Director, Equity Markets: Okay. That's great color. Thanks. Then maybe on the margin side, obviously very strong margins in the quarter, trending above your 45% target. Are there any metrics you can point to around AI in terms of potential cost savings or productivity improvements you've seen from AI so far? Or should we think of these more just in terms of the 7% headcount reduction and the flow through from that?

Stephanie Price: Okay. That's great color. Thanks. Then maybe on the margin side, obviously very strong margins in the quarter, trending above your 45% target. Are there any metrics you can point to around AI in terms of potential cost savings or productivity improvements you've seen from AI so far? Or should we think of these more just in terms of the 7% headcount reduction and the flow through from that?

Speaker #8: Okay , that's great color . Thanks . And then maybe on the margin side , obviously very strong margins in the quarter trending above your 45% target .

Speaker #8: Are there any metrics you can point to around AI in terms of potential cost savings or productivity improvements you've seen from AI so far?

Speaker #8: Or should we think of these more just in terms of the 7% headcount reduction and the flow-through from that?

Ed Ryan: I mean, there's a couple components. The 7% reduction was a long enough time ago that it was already in our numbers, you know, in previous quarters. We always have on our network and our data content businesses, as we get new revenue, our costs are relatively fixed, so there's a constant push-up in those businesses. They're some of the most profitable businesses we operate, and they get more profitable every quarter. You know, then you add AI into that, where we're able to do more stuff more efficiently, handle more customer support calls, develop more lines of code, answer calls more quickly. Things that, you know, one, make customers happier, two, deliver functionality to them faster, and cost us less to do it. It's a win all the way around.

Speaker #1: I mean , there's a couple of components to it . The 7% reduction was was a long enough time ago that it was already in our numbers , know , in previous quarters , we always have on our network and our data content businesses as we get new revenue , our costs are relatively fixed .

Speaker #1: So there's a constant push up in those businesses. And they're some of the most profitable businesses we operate, and they get more profitable every quarter.

Speaker #1: And , you know , then you add AI to that where we're able to do more stuff more efficiently , handle more customer support calls , develop more lines of code , answer calls more quickly , things that , you know , one , make customers happier , two , deliver functionality to them faster and cost us less to do it .

Speaker #1: And it's a win all the way around . And I think that's I , I talked to my friends independent of Descartes and talking to my friends about what happens is they I think every time I go everyone's job may change , but I think there's still going to work for everybody .

Ed Ryan: I think that's. When I talk to my friends, independent of Descartes, I talk to my friends about what happens at the end of the day. I think every time I go, "Everyone's job may change, but I think there's still gonna be work for everybody." You might have to, you know, get a different job or do something different in your job every day, and that might be frustrating to some people. But just like when the internet came out, I remember Alan Greenspan talking about the massive changes in productivity that it created, and I think we're about to see that all over again. I would look and go, it's hard for me to imagine that the world's economies wouldn't expand significantly because of this.

Speaker #1: You might have to , you know , get a different job or do something different in your job every day . And that might be frustrating to some people , but just like when the internet came out , I remember Alan Greenspan talking about the massive changes in productivity that it created .

Speaker #1: And I think we're about to see that all over again. I, I would look and go, it's hard for me to imagine that the world's economies wouldn't expand significantly because of this.

Ed Ryan: I see what's just going on in my company, and I think we're the tip of the iceberg in this right now. It's going to be massive for us and a lot of other companies in terms of either cost savings, or increased productivity, or, you know, increased dollars that we're able to bring, or increased customer satisfaction. It's probably going to be all of those things together. If every company is able to do that, you're gonna see the whole world's productivity pick up massively, and that's got to be good. It's got to be good for the world economy. It might be a little frustrating for people, you know, that have to change their job, but they will. You know, Internet changed a ton of stuff, too. Mobile phones changed a ton of stuff, too.

Speaker #1: I see what's just going on in my company, and I think we're at the tip of the iceberg in this right now.

Speaker #1: It's going to be massive for us, and a lot of other companies, in terms of either cost savings or increased productivity, or, you know, increased dollars that we're able to bring, or increased customer satisfaction.

Speaker #1: And it's probably going to be all of those things together. And if every company is able to do that, you're going to see the whole world productivity pick up massively.

Speaker #1: And that's got to be good. It's got to be good for the world economy and might be a little frustrating for people.

Speaker #1: You know, they have to change their job. But they will, you know, internet changes a ton of stuff too. Mobile phones change a ton of stuff too.

Ed Ryan: This is the next big one that's coming along. It's, you know, to me, it's probably in line with the Internet coming out, a massive change that's gonna make every company more productive. You know, for companies like ours that are in the middle of it, I guess it can provide us a lot of opportunity to expand and help our customers do much more sophisticated things that they couldn't have imagined ten years ago, you know, for us to be able to do for them. Now it's going to be possible, and I think that's going to be great news for everyone.

Speaker #1: And this is the next big one that's coming along . And it's , you know , to me , it's probably in line with the internet coming out a massive , massive change that's going to make every company more productive .

Speaker #1: And , you know , for companies like ours that are in the middle of it , I can provide us a lot of opportunity to to expand and help our customers do much more sophisticated things that they couldn't have imagined ten years ago .

Speaker #1: You know, for us to be able to do for them. And now it's going to be possible. And I think that's going to be great news for everyone.

Stephanie Price [Executive Director, Equity Markets: Thanks for the color.

Stephanie Price: Thanks for the color.

Speaker #8: Thanks for the color

Ed Ryan: Mm-hmm.

Operator: Our next question is from Cole Couzens from Wolfe Research. Your line is open.

Speaker #3: Our next question is from Cole Carlson from Wolfe Research. Your line is open.

Cole Couzens: Hey, guys. I know you're not reliant on seat-based pricing models, but I believe there's some small exposure in your software business. Is there any way to quantify, like, what percent of revenue is currently seat-based? Is there any chance you could change this going forward, like some of your competitors?

Speaker #9: Hey , guys . I know you're not reliant on seat based pricing models , but I believe there's some small exposure in your software business .

Speaker #9: Is there any way to quantify , like , what percent of revenue is currently seat based ? And is there any chance that you could change this there ?

Speaker #9: Any chance you could change this going forward, like some of your competitors?

Ed Ryan: It's about 15% of our business is seat based, and without question, we will change it. It's changed. Over my lifetime, I've seen the pricing mechanism change probably 10 times, and always aimed at, you know, what are we doing for you and how much is that worth, you know? I don't care if I'm charging you per seat to do that. All of a sudden, if there's an agentic agent doing it and we can't measure seats anymore, we're going to find another way. Transaction-based pricing, you know, how many bookings, bill of lading, whatever did you do in a month? Everything has minimums in our business anyway, so it's just gonna be a new mechanism.

Speaker #1: Oh , it's about 15% of our business is based in , without question , we will change it . It's changed over my lifetime .

Speaker #1: I've seen pricing mechanisms change probably ten times, and it's always aimed at, you know, what are we doing for you, and how much is that worth?

Speaker #1: You know , and don't care if I'm charging you per seat to do that . And all of a sudden , if there's a Jintech agent doing it and we can't measure seats anymore , we're going to find another way .

Speaker #1: Transaction based pricing . How many bookings , bills of lading or whatever did you do in a in a month ? Everything has minimums in our business anyway .

Speaker #1: So it's just going to be a new mechanism . And , you know , you may be referring to some of our customers , our competitors that have done some stuff to move it , to change it and we're perceived to be doing it unfairly .

Ed Ryan: You know, you may be referring to some of our customers or competitors that have done some stuff to move it, to change it, and we're perceived to be doing it unfairly. I mean, I think one of the things our customers have come to expect from Descartes is that we're always pretty darn fair about how we price stuff. You know, when we put something out for them that changes the way that we do it's a fair way to do it. But again, it's a small part of our business and not something I'm particularly concerned about.

Speaker #1: I mean, I think one of the things our customers have come to expect from Descartes is that we're always pretty darn fair about how we price stuff.

Speaker #1: And , you know , when we when we put something out for them that changes the way that we do it , it's , it's , it's a fair way to do it .

Speaker #1: But again, it's a small part of our business and not something I'm particularly concerned about.

Cole Couzens: Okay.

Speaker #10: Okay .

Ed Ryan: Yeah. Sorry, I was just gonna add to that in case it was hard to hear. It's 15.15, so just under 15. Yeah. In case it sounded like 50.

Allan Brett: Yeah. Sorry, I was just gonna add to that in case it was hard to hear. It's 15.15, so just under 15. Yeah. In case it sounded like 50.

Speaker #9: And .

Speaker #11: Yeah .

Speaker #6: Sorry, I was just— I was just going to add to that, in case it was hard to hear. Is 15, one five, just under 15?

Speaker #6: Yeah. In case it sounded like fifty.

Cole Couzens: Nope. I got that. Maybe just on the organic growth in the quarter, it sounds like it came from both market growth and share gains. Maybe if you can just expand more on what's driving these share gains and how sustainable this is going forward.

Speaker #9: Nope, I got that. And maybe just on the organic growth in the quarter, it sounds like it came from both market growth and share gains.

Speaker #9: Maybe if you can just expand more on what's driving these share gains, and how sustainable it is going forward.

Ed Ryan: I talked about it a little bit before, but, you know, we're a big company with a lot of solutions and a lot of customers, and we're a safe choice. I spent some time talking about that in the prepared comments. As things get complicated, I think, you know, people look to go to the safe guide they know is gonna handle the problem. We have some businesses where our competitors fell on their faces a little bit. We had some competitors that have jacked up prices on customers and, you know, made some customers angry. You know, all of those things, you know, seem to benefit us.

Speaker #1: I talked about it a little bit before , but but you know , we we're a big company with a lot of solutions and a lot of customers .

Speaker #1: And we're a safe choice . I spent some time talking about that in the prepared comments . And as things get complicated , I think , you know , people look to go to the safe guy .

Speaker #1: They know it's going to handle the problem. We have some businesses where our competitors fell on their faces a little bit. We had some competitors that have jacked up prices on customers.

Speaker #1: And , you know , made some customers angry . You know , all of those things , you know , came to benefit us and , you know , sometimes I was just saying it to , to , to Stephanie a minute ago , you know , sometimes it's tough to sit there and be the guy that's , you know , more than fair all the time .

Ed Ryan: You know, sometimes I was just saying it to Stephanie a minute ago, you know, sometimes it's tough to sit there and be the guy that's, you know, more than fair all the time, and you go, "Well, I could take advantage of this situation and make more money, you know, in the short run." I, you know, we never do that. We're always playing for the long-term relationship with these customers. I'll just pick on one of them, but I would always say to people, "There's only one FedEx. Don't get in a fight with them." Or UPS, or Kuehne+Nagel, or whatever else, right?

Speaker #1: And , you know , you go , well , I could take advantage of this situation and make more money , you know , in the short run .

Speaker #1: And I , you know , we we never do that . We're , we always are playing for the long term relationship with these customers as I'll just pick pick on one of them , but I would always say to people , there's only one Fedex don't get in a fight with them , right ?

Speaker #1: Or UPS or , or whatever else right . And you know , we've gone to great strides and , you know , at our own at cost to us because we could have been pigs about it at various points and chose to take the customer friendly route because , you know , I , if I have 40 contracts with them , I would like to sign the 41st and 42nd and 43rd too .

Ed Ryan: You know, we've gone to great strides and, you know, at our own at cost to us, because we could have been pigs about it at various points, and chose to take the customer-friendly route because, you know, if I have 40 contracts with them, I would like to sign the 41st, the 42nd, and the 43rd too. If you start doing stuff that makes them think you're not a great guy to do business with, they're not going to sign those next contracts with you. We've taken the approach that's like, hey, play the long game for all these things. It's been paying off over time as we get bigger and bigger.

Speaker #1: And if you start doing stuff that makes them think you're not a great guy to do business with, they're not going to sign those next contracts with you.

Speaker #1: And we've taken the approach that's like , hey , play the long game for all these things . And , and it's been paying off over time as we get bigger and bigger , everyone always told me it would get harder as we got bigger .

Ed Ryan: Everyone always told me it would get harder as we got bigger, and I think because of the approach we've taken to it's always gotten easier. You know, they've come to treat us like partners as we have more relationships with them. But when we're fair with them, they're very comfortable signing up new contracts with us. You know, some of that's playing out now and to our benefit as we get bigger and bigger.

Speaker #1: And I think because of the approach we've taken to it , it's always gotten easier . You know , they , they come to treat us like partners as we have more relationships with them .

Speaker #1: But when we're fair with them , they're very comfortable signing up new contracts with us . And , you know , some of that's playing out now .

Speaker #1: And to our benefit as we get bigger and bigger.

Cole Couzens: Helpful color. Thanks, Ed. I'll turn it back.

Speaker #9: Helpful color. Thanks, editor. I'll turn it back.

Ed Ryan: Thanks, Cole.

Speaker #1: Thanks . Cool .

Operator: Our next question is from Robert Young from Canaccord Genuity. Your line is open.

Speaker #3: Our next question is from Robert Young from Canaccord Genuity. Your line is open.

Robert Young: Hi. Good evening. First question for you would be on the trade data intelligence and real-time tracking. They've been top 1 or 2 drivers of growth for a number of quarters now, and just thought it'd be interesting to get some insight on the degree of penetration into the GLN user base. Like, are we still very early in the deployment? There's been a lot of, you know, world-shake ups to drive that, and how far are you into the user base?

Speaker #2: Hi. Good evening. My first question would be on the trade data intelligence and real-time tracking. These have been talked about as one or two drivers of growth for a number of quarters.

Speaker #2: Now, just thought it'd be interesting to get some insight on the degree of penetration into the GLN user base. Are we still very early in the deployment?

Speaker #2: There's been a lot of, you know, world shake-ups to drive that, and how far are you into the user base?

Ed Ryan: We think there's still a long way to go. You know, a lot of competitors in that space were bought up by people that don't really serve the supply chain. They serve banks and legal, you know, law firms and things like that. A lot of our competitors kind of slowly walked away from the business, and that's been great for us. You know, we've become the absolute global leader in it. When other companies have come up for sale in that space, we've bought them and become a more dominant player in that industry, and therefore the place that everyone always turns to.

Speaker #1: We think there's still a long way to go. You know, a lot of competitors in that space were bought up by people that don't really serve the supply chain.

Speaker #1: They serve banks and legal, you know, law firms and things like that. So a lot of our competitors kind of slowly walked away from the business.

Speaker #1: And that's been great for us. You know, we've become the absolute global leader in it. When other companies have come up for sale.

Speaker #1: And that space we bought them and become a more dominant player in that industry , and therefore the the place that everyone always turns to and , you know , the more governments come out and change these tariffs all the time and the more they change the sanction parties or add to the sanction parties , the more people have to pay attention to that and buy more access from us .

Ed Ryan: You know, the more governments come out and change these tariffs all the time, and the more they change the sanctioned parties or add to the sanctioned parties, the more people have to pay attention to that and buy more access from us. There's a long way to go. It's gonna keep coming. You know, you may see us get into related businesses with it. You also may see us using AI to combine some of our real-time data off of our network, anonymized, to supplement that data and make it more valuable. You know, we like that business in the long run. I've also heard people, you know, say, "Hey, will AI, you know, let somebody else get into that business?" I go, "There's not a chance." There's so much going for us there.

Speaker #1: And there's a long way to go . It's going to keep coming . And , you know , you may see us get into related businesses with it .

Speaker #1: You also may see us using AI to combine some of our real-time data off of our network, anonymized, to supplement that data and make it more valuable.

Speaker #1: So , you know , we like that business in the long run . I've also heard people , you know , say , hey , well , AI , you know , let somebody else get into that business .

Speaker #1: And I go, there's not a chance. There's so much going for us there. We have to do so much to get that data.

Ed Ryan: We have to do so much to get that data, even though it's publicly available, to get it from all 140 countries and then all of the eight different agencies within that country that are able to identify sanctioned parties, you know, or add to the tariffs or duties regime. We then put all that data in, normalize it, put it all in one database. We then distribute to our customers in whatever format they want, SAP, NetSuite, whatever they want to use it in. Then we don't charge that much for it, right? It doesn't make any sense for anyone to try and replicate this because I'm charging you $20,000 a year. It's just, you know, it's like, it's practically free.

Speaker #1: Even though it's publicly available to get it from all 140 countries . And then all of the Different agencies within that country that are able to identify , sanctioned parties , you know , or , or add to the tariffs or duties regime .

Speaker #1: And we then put all that data in, normalize it, put it all in one database. We then distribute it to our customers in whatever format they want.

Speaker #1: And SAP and NetSuite, whatever they want to use it in. And then we don't charge that much for it, right?

Speaker #1: So it doesn't make any sense for anyone to try and replicate this , because I'm charging you $20,000 a year . Just , just , you know , it's like , it's practically free and maybe the most important part is you can't go to the government .

Ed Ryan: Maybe the most important part is, you can't go to the government and when they say, "Hey, why did you ship to this guy you weren't allowed to ship to?" Say, "Oh, well, I built my own AI tool." The government's gonna look at you and go, "Well, it didn't work." You know? It's a lot safer to say, "Well, I got it from Descartes." The government goes, "Well, Descartes is usually right about these things." You know, I wonder who's actually right here. We're a safe choice. For a very low cost, we think that's puts us in a very defensible position. For someone to try and replicate that in the long run, I think it's a fool's errand.

Speaker #1: And when they say , hey , why did you ship to this guy ? You weren't allowed to ship to and say , oh , well , I built my own AI tool and the government's going to look at you and go , well , it didn't work .

Speaker #1: You know , it's a lot safer to say , oh , I got it from Descartes . And the government goes , well , Descartes is usually right about these things .

Speaker #1: You know , I wonder , I wonder who's actually right here . We're a safe choice . And for a very low cost , we think that's puts us in a very defensible position .

Speaker #1: And to try, and for someone to try, and replicate that in the long run, I think it's a fool's errand.

Robert Young: Okay, thanks for that. I mean, my second question, this agentic opportunity for self-healing logistics that you keep coming back to as an example. It sounds like you're framing it as a future state, but you've got the data, and you've got the signaling from the network. I'm curious, is there a technology gap, or is that just execution and engineering to roll something like that? Like, how far realistically and is that from-

Speaker #2: Okay . Thanks for that . And I mean , my second question , this agentic opportunity for self-healing logistics that you keep coming back to as an example , it sounds like you're you're framing it as a future state , but then you've got the data and you've got the signaling from the network .

Speaker #2: And so I'm curious , is there a technology gap or is that just execution ? And engineering to roll something like that ? Like how far realistically and is that .

Ed Ryan: We're doing some of it right now. It's going very fast. The most interesting part of that, we haven't talked about it much yet. I've alluded to it a couple times. It's going very fast right now. Our ability to come up with new ideas and roll them out is now weeks and months versus months and years. We're coming up with new ideas, and the ideas are coming so fast. I'm shocked at how fast we're building these things, using, you know, off-the-shelf AI tools that we're adding to our network and using against our data, as I mentioned in the prepared comments. It's going very, very fast. In, I'd say, half the cases, I don't even have to sign the customer up to a new product.

Speaker #1: From , oh , we're doing some of it right now . Oh , it's going very fast . And real . It's the most interesting part of that .

Speaker #1: We haven't talked about it much yet. I've alluded to it a couple of times. It's going very fast right now. Our ability to come up with new ideas and roll them out is now weeks and months, versus months and years.

Speaker #1: We're coming up with new ideas and the ideas are coming so fast . And I'm shocked at how fast they're building these things using , you know , off the shelf AI tools that we're adding to our network .

Speaker #1: And using against our data . As I mentioned in the prepared comments , and it's going very , very fast . And , and I'd say half the cases I don't even have to sign the customer up to a new product .

Ed Ryan: They're already signed up to have me go in and manage shipments. They pay a certain price to do that. If I have the opportunity to go in and change their shipment to their benefit, it works out great for me. It works out great for them too. You know, for a couple bucks, I'm solving a very big problem for them. You know, I think there's, we keep thinking of more things we can do. It's like every week there's more things coming out, where someone in our organization who's talking to a customer goes, "Hey, you know, we could do this for the customer." When we used to have those concepts or those things happen 10 years ago, it was like, "Yeah, we can do that for the customers.

Speaker #1: They're already signed up to have me go in and manage shipments . They pay a certain price to do that . And if I have to , if I have the opportunity to go in and change their shipment to their benefit , it works out great for me .

Speaker #1: And it works out great for them too . For a couple bucks , I'm solving a very big problem for them and you know , I think there's we , we , we keep thinking of more , more things we can do .

Speaker #1: It's like every week there's more things coming out where someone in our organization who's talking to a customer goes, 'Hey, you know, we could do this for the customer.'

Speaker #1: And when we used to have those concepts or those things happen ten years ago, it was like, yeah, we could do that for the customers, could take us ten years to code, or a year to code that.

Ed Ryan: It's gonna take us 10 years to code a year to code that." Well, now it's like 3 weeks, and there's no coding involved. We're solving a problem for the customer. You know, this is a huge opportunity for us and a big benefit for our customers. It's a head-scratcher to me right now what people are saying about the, you know, lumping us in with these, with companies, that are, you know, enterprise software companies. I go, I don't even think I believe that they're in the same kind of trouble that everyone else does. I don't think we're like them either.

Speaker #1: Well , now it's like three weeks and there's no coding involved . And we're for the customer . You know , this is a huge opportunity for us and a big benefit for our customers .

Speaker #1: It's a head scratcher to me right now with what people are saying about the , you know , lumping us in with these , with with companies that are , you know , enterprise software companies .

Speaker #1: And I go, I don't even think I believe that they're in the same kind of trouble that everyone else does. And I don't think we're like them either.

Ed Ryan: I mean, I think we have this network with all this proprietary data, and our customers are helping us, or we're helping our customers manage things, and AI can help us do it better. I think we're in the catbird seat. All we gotta do is execute. If I compliment our company in anything, it's we're very action-oriented, and we're pretty good. When we get an idea, we go after it hard and make it happen. Now it's a lot easier to make it happen. We're excited about the opportunities ahead of us.

Speaker #1: I mean, I think we have this network with all this proprietary data, and our customers are helping us. Or we're helping our customers manage things.

Speaker #1: And AI can help us do it better. I think we're in the catbird seat. All we've got to do is execute.

Speaker #1: And if I compliment our company at anything , it's we're very action oriented and we're pretty good when we get an idea , we go after it hard and , and make it happen .

Speaker #1: And now it's a lot easier to make it happen. So we're excited about the opportunity to

Robert Young: All right. Thanks for taking the questions. Great working with you, Allan.

Speaker #2: All right. Thanks for taking the questions, and great working with you, Allen.

Ed Ryan: Thank you very much, Robert. Appreciate it.

Speaker #1: Thank you very much, Robert. Appreciate it.

Robert Young: Thanks.

Operator: The next question is from Mark Schappel from Loop Capital. Your line is open.

Speaker #10: Thanks .

Speaker #3: Next question is from Mark Chappell from Loop Capital. Your line is open.

Mark Schappel: Hi, guys. Thanks for taking my question. Just one here. You know, during your prepared remarks, you called out areas of strength in your business. You know, global trade was one, visibility, customs, and regulatory. What parts of your business maybe weren't quite as strong as you would have liked?

Speaker #12: Hi , guys . Thanks for taking my question . Just one here . During your prepared remarks , you called out areas of strength in your business .

Speaker #12: You know , global trade was one visibility customs and regulatory . What what parts of your business may weren't quite as strong as as you would have liked

Ed Ryan: I mean, most of the business that you can keep up stellar numbers. Every part of our business was performing better than we hoped. I don't know if there's anything I'd call out. I don't know if you have any thoughts on anything that was not great. I mean, yeah. I'd love it if the trucking volumes were better, and funny enough, they're getting better right now. Even in that business, we still grew pretty well because we were able to take a bunch of business from our competitors. That business was up. I don't know if there's any that you would say were underperformed, Ed.

Speaker #1: I mean , most of the businesses you can see we put up stellar numbers . Most of the almost every part of our business was , was performing better than we hoped .

Speaker #1: I don't know if there's anything I'd call out. I don't know if you have any thoughts on anything that was not great.

Speaker #1: I you know , I'd love it if the trucking volumes were were better . And funny enough , they're getting better right now .

Speaker #1: And even in that business, we still grew pretty well because we were able to take a bunch of business from our competitors.

Speaker #1: So that business was up. I don't know if, if there's anything that you would say were underperformed.

Robert Young: No, I think.

Ed Gardner: No, I think.

Ed Ryan: Mark, I don't know.

Speaker #11: No .

Speaker #1: I think... I don't.

Speaker #6: Know if it's a different network . Volumes in general are still not , you know , where we'd love to see them , whether that's , you know , air has been growing think you'll see from the available information available out there .

Robert Young: Network volumes in general are still not, you know, where we'd love to see them. Whether that's, you know, air's been growing reasonably well. I think you'll see from the information available out there. Ocean varied depending on the country, and the US freight market is in, you know, has been in a freight recession for a while. We'd love to see those volumes pick up. Generally, yeah, we're really happy with the performance.

Ed Gardner: Network volumes in general are still not, you know, where we'd love to see them. Whether that's, you know, air's been growing reasonably well. I think you'll see from the information available out there. Ocean varied depending on the country, and the US freight market is in, you know, has been in a freight recession for a while. We'd love to see those volumes pick up. Generally, yeah, we're really happy with the performance.

Speaker #6: Ocean varied depending on the country and the the US freight market is in has been in a freight recession for a while . So we'd love to see those volumes pick up .

Speaker #6: But generally, we're really happy with the performance.

Mark Schappel: Great. Thank you.

Speaker #12: Great . Thank you .

Ed Ryan: Okay. Thanks, Mark.

Speaker #1: Hey , thanks

Operator: There are no questions at this time. I would now like to turn the conference back to Mr. Ed Ryan for the closing remarks.

Speaker #3: There are no questions at this time. I would now like to turn the conference back to Mr. Edward Ryan for the closing remarks.

Ed Ryan: Hey, great. Thanks, everyone. We appreciate your time on the call today, and we look forward to reporting back to you on Q1 in June. Have a great evening. Thank you.

Speaker #1: Hey , great . Thanks , everyone . We appreciate your time on the call today and we look forward to reporting back to you on Q1 .

Speaker #1: And Jim, have a great evening. Thank you.

Operator: This concludes today's conference call. Thank you for participating. You may now disconnect.

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