Q1 2026 Banco Santander Chile Earnings Call

May 6, 2026

Operator: Ladies, ladies and gentlemen, thank you for standing by, and I would like to welcome you to Banco Santander-Chile's Q1 2026 Earnings Conference Call on 6 May 2026. Please note at this point, all participant lines are on listen-only mode. After the call, there'll be an opportunity to ask questions. With this, I would now like to pass the line to Ms. Patricia Perez, chief financial officer. Please go ahead, ma'am.

Speaker #2: Please note, at this point, all participant lines are on listen-only mode. After the call, there will be an opportunity to ask questions. So, with this, I would now like to pass the line to Ms. Patricia Perez, Chief Financial Officer.

Speaker #2: Please go ahead, ma'am. Good morning, everyone. And thank you for joining us today. I am Patricia Perez, CFO of Banco Santander-Chile. I'm joined today by Cristian Vicuña, Head of Strategy and Investor Relations; and Andrés Sansone, Chief Economist.

Patricia Perez: Good morning, everyone, and thank you for joining us today. I am Patricia Perez, CFO of Banco Santander-Chile. I'm joined today by Cristian Vicuna, Head of Strategy and Investor Relations, and Andres Sansone, Chief Economist. We'll begin with Andres, who will provide an overview of the economic and political environment. Cristian will walk you through our strategic priorities and review our Q1 results in more detail. We will conclude with a Q&A session. With that, I will now turn the call over Andres.

Patricia Pérez: Good morning, everyone, and thank you for joining us today. I am Patricia Perez, CFO of Banco Santander-Chile. I'm joined today by Cristian Vicuna, Head of Strategy and Investor Relations, and Andres Sansone, Chief Economist. We'll begin with Andres, who will provide an overview of the economic and political environment. Cristian will walk you through our strategic priorities and review our Q1 results in more detail. We will conclude with a Q&A session. With that, I will now turn the call over Andres.

Speaker #2: We'll begin with Andrés who will provide an overview of the economic and political environment. Cristian will then walk you through our strategy, priorities, and review our first quarter results in more detail.

Speaker #2: We will conclude with a Q&A session. With that, I will now turn the call over to Andrés.

Speaker #3: Thanks, Patricia. Let me start with the big picture. Since our last webcast, the global backdrop has become more challenging and more uncertain. The main change has been the geopolitical shock in the Middle East and its effects on energy markets.

Andres Sansone: Thanks, Patricia. Let me start with the big picture. Since our last webcast, the global backdrop has become more challenging and more uncertain. The main change has been the geopolitical shock in the Middle East and its effects on energy markets. Our baseline scenario assumes that the conflict gradually deescalates but leaves lasting damage, which means oil prices do not return to the levels prevailing before the conflict. At the same time, risks remain clearly linked to more adverse scenario, especially if supply disruptions persist for longer or if infrastructure damage proves more permanent. This matter for Chile through several channels. First, higher oil prices raise imported inflation and worsen terms of trade outside copper. Second, the external environment become less supportive for monetary easing globally as energy prices have lift inflation expectations and reduce the room for central banks to cut rates.

Andrés Sansone: Thanks, Patricia. Let me start with the big picture. Since our last webcast, the global backdrop has become more challenging and more uncertain. The main change has been the geopolitical shock in the Middle East and its effects on energy markets. Our baseline scenario assumes that the conflict gradually deescalates but leaves lasting damage, which means oil prices do not return to the levels prevailing before the conflict. At the same time, risks remain clearly linked to more adverse scenario, especially if supply disruptions persist for longer or if infrastructure damage proves more permanent. This matter for Chile through several channels. First, higher oil prices raise imported inflation and worsen terms of trade outside copper. Second, the external environment become less supportive for monetary easing globally as energy prices have lift inflation expectations and reduce the room for central banks to cut rates.

Speaker #3: Our baseline scenario assumes that the conflict gradually deescalates but leaves lasting damage, which means oil prices do not return to the levels prevailing before the conflict.

Speaker #3: At the same time, risk remains clearly tilted to more adverse scenarios especially if supply disruptions persist for longer or if infrastructure damage proves more permanent.

Speaker #3: This matters for Chile through several channels. First, higher oil prices raise imported inflation and worsen terms of trade outside copper. Second, the external environment becomes less supportive for monetary easing globally as energy prices have left inflation expectations and reduced the room for central banks to cut rates.

Andres Sansone: Third, even though financial markets have shown resilience, especially in equities, long-term rates remain elevated and global uncertainty is still high. For Chile, this means that even if copper remains relatively supportive, the net external backdrop is no longer clearly benign. Turning to domestic activity, the most recent relevant information is the March monthly economic activity indicator. Based on the preliminary IMACEC readings, we estimate that the economy contracted 0.3% year on year in Q1 2026 or -0.2% quarter on quarter, making this the first quarterly setback since early 2023. Non-mining sector will have grown only 0.1% year on year and been flat sequentially. Altogether, from our perspective, the growth outlook for 2026 became more challenging and more dependent on the evolution of the external scenario.

Speaker #3: And third, even though financial markets have shown resilience, especially in equities, long-term rates remain elevated and global uncertainty is still high. For Chile, this means that even if copper remains relatively supportive, the net external backdrop is no longer clearly benign.

Andrés Sansone: Third, even though financial markets have shown resilience, especially in equities, long-term rates remain elevated and global uncertainty is still high. For Chile, this means that even if copper remains relatively supportive, the net external backdrop is no longer clearly benign. Turning to domestic activity, the most recent relevant information is the March monthly economic activity indicator. Based on the preliminary IMACEC readings, we estimate that the economy contracted 0.3% year on year in Q1 2026 or -0.2% quarter on quarter, making this the first quarterly setback since early 2023. Non-mining sector will have grown only 0.1% year on year and been flat sequentially. Altogether, from our perspective, the growth outlook for 2026 became more challenging and more dependent on the evolution of the external scenario.

Speaker #3: Turning to domestic activity, the most recent relevant information is the March monthly economic activity indicator. Based on the preliminary IMASEC readings, we estimate that the economy contracted 0.3% year-on-year in the first quarter of 2026, or -0.2% quarter-on-quarter, making this the first quarterly setback since early 2023.

Speaker #3: Non-mining sector will have grown only 0.1% year on year and been flat sequentially. Altogether, from our perspective, the growth outlook for 2026 became more challenging and more dependent on the evolution of the external scenario.

Speaker #3: In our reference scenario, we assume that WUTYI oil remains around $100 per barrel during the second quarter of this year and then gradually declines ending the year around $80-85% per barrel.

Andres Sansone: In our reference scenario, we assume that WTI oil remains around $100 per barrel during Q2 2024, and then gradually declines, ending the year around $80 to $85 per barrel without returning to pre-conflict levels. Of course, Chile's economy will still grow 2% in 2026, but risks are tilted to the downside. The main impact is on prices rather than activity. In our base case, inflation will end in 2026 between 4% and 4.5%. Given that the inflation shock will be viewed as temporary and activity will slowly only moderately, the central bank will keep the policy rate unchanged at 4.5% through 2026.

Andrés Sansone: In our reference scenario, we assume that WTI oil remains around $100 per barrel during Q2 2024, and then gradually declines, ending the year around $80 to $85 per barrel without returning to pre-conflict levels. Of course, Chile's economy will still grow 2% in 2026, but risks are tilted to the downside. The main impact is on prices rather than activity. In our base case, inflation will end in 2026 between 4% and 4.5%. Given that the inflation shock will be viewed as temporary and activity will slowly only moderately, the central bank will keep the policy rate unchanged at 4.5% through 2026.

Speaker #3: Without returning to pre-conflict levels. Under this assumption, Chile's economic will still grow 2% in 2026. But of course, risk I'll tilt to the downside.

Speaker #3: The main impact is on prices rather than activity in our base case inflation will end in 2026 between 4 and 4.5%. And given that the inflation shock will be viewed as temporary and activity will slowly slow only moderately the central bank will keep the policy rate unchanged at 4.5% through 2026.

Andres Sansone: In this same baseline scenario, we expect the exchange rate to close the year around $890 per peso, pesos per dollar. Going to the next slide, we can see the current regulatory and policy environment. The main development so far has been the announcement of the National Reconstruction and Economic Development Plans, which is centered on measures aimed at improving competitiveness, supporting private investment, and reducing environmental permits bottlenecks. Its core components include a reduction in the corporate tax rate from 37% to 23%, full reintegration of the tax system, tax stability incentive for strategic sectors such as mining, technology, and energy, and target measures to support formal employment, construction, and housing activity.

Speaker #3: And in this same baseline scenario, we expect the exchange rate to close the year around $890 per peso. So, going to the next slide, we can see the current regulatory and policy environment.

Andrés Sansone: In this same baseline scenario, we expect the exchange rate to close the year around $890 per peso, pesos per dollar. Going to the next slide, we can see the current regulatory and policy environment. The main development so far has been the announcement of the National Reconstruction and Economic Development Plans, which is centered on measures aimed at improving competitiveness, supporting private investment, and reducing environmental permits bottlenecks. Its core components include a reduction in the corporate tax rate from 37% to 23%, full reintegration of the tax system, tax stability incentive for strategic sectors such as mining, technology, and energy, and target measures to support formal employment, construction, and housing activity.

Speaker #3: The main development so far has been the announcement of the national reconstruction and economic development plans, which is centered on measures aimed at improving competitiveness, supporting private investment, and reducing environmental permits bottlenecks.

Speaker #3: Its core components include a reduction in the corporate tax rate from 27% to 23%, full reintegration of the tax system, a tax stability incentive for strategic sectors such as mining, technology, and energy, and targeted measures to support formal employment, construction, and housing activity.

Speaker #3: In our view, the project is positive in direction particularly in its core components aimed at improving competitiveness, lowering the corporate tax burden, and streamlining permits all of which should be supported of investment and medium-term growth.

Andres Sansone: In our view, the project is positive in direction, particularly in its core components aimed at improving competitiveness, lowering the corporate tax burden and streamlining permits, all of which should be supportive of investment and medium-term growth. In that sense, the plan helps offset part of the weak cyclical starting point that we are seeing in early 2026, and it is consistent with a more favorable medium-term supply-side story for Chile. While the direction of this initiative is positive for growth, their credibility will also depend on the existence of a clear fiscal roadmap. While higher growth should eventually generate additional revenues, the project still requires a clear fiscal roadmap, especially during the transition period. We see a policy mix that is more supportive of growth, but where a fiscal anchor remains an important issue to monitor. With that, let me hand over to Cristian.

Andrés Sansone: In our view, the project is positive in direction, particularly in its core components aimed at improving competitiveness, lowering the corporate tax burden and streamlining permits, all of which should be supportive of investment and medium-term growth. In that sense, the plan helps offset part of the weak cyclical starting point that we are seeing in early 2026, and it is consistent with a more favorable medium-term supply-side story for Chile. While the direction of this initiative is positive for growth, their credibility will also depend on the existence of a clear fiscal roadmap. While higher growth should eventually generate additional revenues, the project still requires a clear fiscal roadmap, especially during the transition period. We see a policy mix that is more supportive of growth, but where a fiscal anchor remains an important issue to monitor. With that, let me hand over to Cristian.

Speaker #3: In that sense, the plan helps offset part of the weak cyclical starting point that we are seeing in early 2026 and it is consistent with a more favorable medium-term supply-side story for Chile.

Speaker #3: While the direction of this initiative is positive for growth, the credibility will also depend on the existence of a clearer fiscal roadmap. While higher growth should eventually generate additional revenues, the project still requires a clearer fiscal roadmap, especially during the transition period.

Speaker #3: We see a policy mix that is more supportive of growth, but where a fiscal anchor remains an important issue to monitor. With that, let me hand over to Christine.

Speaker #2: Thank you, Andrés. I will now walk you through our strategy, our first quarter 2026 results, and our outlook going forward. Let me start with our strategy.

Cristian Vicuna: Thank you, Andrés. I will now walk you through our strategy, our Q1 2026 results, and our outlook going forward. Let me start with our strategy. At the center of our strategy is a clear ambition: to become a digital bank with a physical presence, leveraging our Work Café branches to combine the convenience and scale of a digital banking with advice, service, and proximity to our customers. We organize this around three pillars. First, think customer. Our objective here is to offer the best value proposition for every client segment, grow active customers, increase transactionality, and deepen loyalty. We aim to serve over 3.5 million active customers, and we continue to see room to improve the customer experience, raise NPS, and capture greater share of wallet, especially in higher value segments. Second, think global.

Cristian Vicuña: Thank you, Andrés. I will now walk you through our strategy, our Q1 2026 results, and our outlook going forward. Let me start with our strategy. At the center of our strategy is a clear ambition: to become a digital bank with a physical presence, leveraging our Work Café branches to combine the convenience and scale of a digital banking with advice, service, and proximity to our customers. We organize this around three pillars. First, think customer. Our objective here is to offer the best value proposition for every client segment, grow active customers, increase transactionality, and deepen loyalty. We aim to serve over 3.5 million active customers, and we continue to see room to improve the customer experience, raise NPS, and capture greater share of wallet, especially in higher value segments. Second, think global.

Speaker #2: At the center of our strategy is a clear ambition to become a digital bank with a physical presence leveraging our worker branches to combine the convenience and scale of a digital banking with advice, service, and proximity to our customers.

Speaker #2: We organize this around three pillars. First, think customer. Our objective here is to offer the best value proposition for every client segment, grow active customers, increase transactionality, and deepen loyalty.

Speaker #2: We aim to serve over 3.5 million active customers and we continue to see room to improve the customer experience, raise net promoter scores, and capture greater share of wallet especially in higher value segments.

Speaker #2: Second, think global. We are accelerating our digital transformation through global platforms and artificial intelligence-enabled operating models. This allows us to simplify processes, improve the digital experience, deploy capabilities faster, and operate with greater agility, productivity, and efficiency.

Cristian Vicuna: We are accelerating our digital transformation through global platforms and artificial intelligence-enabled operating models. This allows us to simplify processes, improve the digital experience, deploy capabilities faster, and operate with greater agility, productivity, and efficiency. Third, think value. Our goal here is to translate the customer franchise and an efficient operating model into more stable and improving profitability. This means continuing to diversify revenues toward fees, recurring income streams, and other higher quality businesses while maintaining a strong focus on returns and capital discipline. Overall, our strategy is designed to grow customers and loyalty, increase transactionality, improve the quality of revenues, and, as a result, deliver sustainable returns and an attractive payout to shareholders.

Cristian Vicuña: We are accelerating our digital transformation through global platforms and artificial intelligence-enabled operating models. This allows us to simplify processes, improve the digital experience, deploy capabilities faster, and operate with greater agility, productivity, and efficiency. Third, think value. Our goal here is to translate the customer franchise and an efficient operating model into more stable and improving profitability. This means continuing to diversify revenues toward fees, recurring income streams, and other higher quality businesses while maintaining a strong focus on returns and capital discipline. Overall, our strategy is designed to grow customers and loyalty, increase transactionality, improve the quality of revenues, and, as a result, deliver sustainable returns and an attractive payout to shareholders.

Speaker #2: Third, think value. Our goal here is to translate the customer franchise and an efficient operating model into more stable and improving profitability. This means continuing to diversify revenues toward fees, recurring income streams, and other higher-quality businesses while maintaining a strong focus on returns and capital discipline.

Speaker #2: Overall, our strategy is designed to grow customers and loyalty, increase transactionality, improve the quality of revenues, and, as a result, deliver sustainable returns and an attractive payout to shareholders.

Cristian Vicuna: This strategy is supported by a diversified platforms with 5 complementary business lines. Regional and Commercial remains the core of the franchise, where we are simplifying products and processes and continuing to build on the Work Café model. Corporate & Investment Banking adds strengths in advisory, FX, and transactional banking, with a clear focus on our sustainable solutions and capital optimization. Wealth Management and Insurance strengthens our advisory-led model, renews our private banking proposition, and reinforces our position in insurance and mutual funds. Consumer Banking supports our leadership in auto financing, including new and electric vehicles, while also expanding our presence in used car financing. Through Getnet, our payment business is helping us reach new client segments with value-added services and simple bundled solutions. Retail remains the backbone of the balance sheet, representing 66% of loans, 48% of deposits, and 69% of margin.

Cristian Vicuña: This strategy is supported by a diversified platforms with 5 complementary business lines. Regional and Commercial remains the core of the franchise, where we are simplifying products and processes and continuing to build on the Work Café model. Corporate & Investment Banking adds strengths in advisory, FX, and transactional banking, with a clear focus on our sustainable solutions and capital optimization. Wealth Management and Insurance strengthens our advisory-led model, renews our private banking proposition, and reinforces our position in insurance and mutual funds. Consumer Banking supports our leadership in auto financing, including new and electric vehicles, while also expanding our presence in used car financing. Through Getnet, our payment business is helping us reach new client segments with value-added services and simple bundled solutions. Retail remains the backbone of the balance sheet, representing 66% of loans, 48% of deposits, and 69% of margin.

Speaker #2: This strategy is supported by a diversified platform with five complementary business lines. Retail and commercial remains the core of the franchise where we are simplifying products and processes and continuing to build on the work of a model.

Speaker #2: Corporate and investment banking adds strength in advisory, FX, and transactional banking with a clear focus on a sustainable solutions and capital optimization. Wealth management and insurance strengthens our advisory-led model renews our private banking proposition and reinforces our position in insurance and mutual funds.

Speaker #2: Consumer Banking supports our leadership in auto financing, including new and electric vehicles, while also expanding our presence in used car financing. And through GetNet, our payment business is helping us reach new client segments with value-added services and simple bandwidth solutions.

Speaker #2: Retail remains the backbone of the balance sheet, representing 66% of loans, 48% of deposits, and 69% of margin. At the same time, we have meaningful contributions from CIB payments and wealth into the fee business.

Cristian Vicuna: At the same time, we have meaningful contributions from CIB payments wealth into the fee business. The Santander Global platforms are helping us connect this business effectively, improve efficiency, and diversify revenues. That supports stable profitability throughout the cycle and reinforces our ability to deliver attractive shareholders' returns. Let me now move to our financial performance for the quarter. In slide 10, in terms of balance sheet, we saw stable loan evolution with some divergence across segments. Consumer lending showed resilience, particularly in auto loans and credit cards, while mortgage and consumer loans remained softer. On the funding side, total deposits increased, supported by growth in demand deposits and a recovery in time deposits. Importantly, liquidity remains strong and well above regulatory requirements.

Cristian Vicuña: At the same time, we have meaningful contributions from CIB payments wealth into the fee business. The Santander Global platforms are helping us connect this business effectively, improve efficiency, and diversify revenues. That supports stable profitability throughout the cycle and reinforces our ability to deliver attractive shareholders' returns. Let me now move to our financial performance for the quarter. In slide 10, in terms of balance sheet, we saw stable loan evolution with some divergence across segments. Consumer lending showed resilience, particularly in auto loans and credit cards, while mortgage and consumer loans remained softer. On the funding side, total deposits increased, supported by growth in demand deposits and a recovery in time deposits. Importantly, liquidity remains strong and well above regulatory requirements.

Speaker #2: The Santander Global platforms are helping us connect this business effectively, improve efficiency, and diversify revenues. That supports stable profitability throughout the cycle and reinforces our ability to deliver attractive shareholders’ returns.

Speaker #2: Let me now move to our financial performance for the quarter. In slide 10, in terms of balance sheet, we saw stable loan evolution, with some divergence across segments.

Speaker #2: Consumer lending showed resilience, particularly in auto loans and credit cards, while mortgage and consumer loans remained softer. On the funding side, total deposit increase was supported by growth in demand deposits and our recovery in time deposits.

Speaker #2: Importantly, liquidity remained strong and well above regulatory requirements. On slide 11, net interest income showed high single-digit growth year-on-year reflecting improved margins and funding costs which decreased to 3.2% in the first quarter in line with the reaction in the average monetary policy rate from 5% to 4.5%.

Cristian Vicuna: On slide 11, net interest income show high single-digit growth year on year, reflecting improved margins and funding costs, which decreased to 3.2% in Q1, in line with the reduction in the average monetary policy rate from 5% to 4.5%. Our net interest margins stand at 3.8% year to date, below last period's due to lower inflation in Q1, 0.3 compared to Q1 2025. One of the key highlights this Q1 is the continued strength in fee income and client activity. Total fees increased 4.5% year on year, while fee plus financial transactions grew over 9%, driven by strong performance in asset management and market-related income.

Cristian Vicuña: On slide 11, net interest income show high single-digit growth year on year, reflecting improved margins and funding costs, which decreased to 3.2% in Q1, in line with the reduction in the average monetary policy rate from 5% to 4.5%. Our net interest margins stand at 3.8% year to date, below last period's due to lower inflation in Q1, 0.3 compared to Q1 2025. One of the key highlights this Q1 is the continued strength in fee income and client activity. Total fees increased 4.5% year on year, while fee plus financial transactions grew over 9%, driven by strong performance in asset management and market-related income.

Speaker #2: Our net interest margins stand at 3.8% year-to-date, below last period, due to lower inflation in the quarter—0.3% compared to the first quarter of 2025.

Speaker #2: One of the key highlights this quarter is the continued strength in fee income and client activity. Total fees increased 4.5% year-on-year, while fees plus financial transactions grew over 9%, driven by strong performance in asset management and market-related income.

Speaker #2: At the same time, we continue to expand our client base, reaching 4.8 million total customers with 2.4 million active clients. The number of current accounts increased 7% year-on-year, supporting 4% growth in active clients and 10% growth in total clients.

Cristian Vicuna: At the same time, we continue to expand our client base, reaching 4.8 million total customers with 2.4 million active clients. The number of current accounts increased 7% year on year, supporting 4% growth in active clients and 10% growth in total clients. This translated into a 12% increase in credit card transactions and an 11% increase in mutual fund volumes. Client satisfaction remains high across our products. This is a reflection on how our strategy is successfully monetizing digital growth through higher transactionality and engagement. On slide 13, efficiency remains a key differentiator for Santander Chile. We achieved an efficiency ratio of 32.5%, positioning us as one of the most efficient banks in the system.

Cristian Vicuña: At the same time, we continue to expand our client base, reaching 4.8 million total customers with 2.4 million active clients. The number of current accounts increased 7% year on year, supporting 4% growth in active clients and 10% growth in total clients. This translated into a 12% increase in credit card transactions and an 11% increase in mutual fund volumes. Client satisfaction remains high across our products. This is a reflection on how our strategy is successfully monetizing digital growth through higher transactionality and engagement. On slide 13, efficiency remains a key differentiator for Santander Chile. We achieved an efficiency ratio of 32.5%, positioning us as one of the most efficient banks in the system.

Speaker #2: This translated into a 12% increase in credit card transactions and an 11% increase in mutual fund volumes. Client satisfaction remained high across our products.

Speaker #2: This is a reflection on how our strategy is successfully monetizing digital growth through higher transactionality and engagement. On slide 13, efficiency remains a key differentiator for Santander Chile.

Speaker #2: We achieved an efficiency ratio of 32.5%, positioning us as one of the most efficient banks in the system. Operating expenses decreased 6.2% year-over-year due to the fading out of cloud migration costs that happened in early 2025 and generated higher technology and data processing expenses.

Cristian Vicuna: Operating expenses decreased 6.2% year over year due to the fading out of cloud migration costs that happened in early 2025 and generated higher technology and data processing expenses. Additionally, our recurrence ratio reached nearly 69%, meaning that a large portion of our costs is covered by recurring fee income. This reflects the benefits of our digital model and ongoing optimization of our branch network, reaching 94 Work Cafés throughout Chile. On slide 14, we show an overview of our cost of risk and asset quality. The cost of risk reached 1.55%, mainly driven by a one-off provisioning event in the commercial portfolio. Importantly, underlying trends remain stable, with NPLs and impaired loan ratios showing only moderate increases.

Cristian Vicuña: Operating expenses decreased 6.2% year over year due to the fading out of cloud migration costs that happened in early 2025 and generated higher technology and data processing expenses. Additionally, our recurrence ratio reached nearly 69%, meaning that a large portion of our costs is covered by recurring fee income. This reflects the benefits of our digital model and ongoing optimization of our branch network, reaching 94 Work Cafés throughout Chile. On slide 14, we show an overview of our cost of risk and asset quality. The cost of risk reached 1.55%, mainly driven by a one-off provisioning event in the commercial portfolio. Importantly, underlying trends remain stable, with NPLs and impaired loan ratios showing only moderate increases.

Speaker #2: Additionally, our recurrence ratio reached nearly 69%, meaning that a large portion of our costs is covered by recurring fee income. This reflects the benefits of our digital model and ongoing optimization of our branch network, reaching 94 workers throughout Chile.

Speaker #2: On slide 14, we show an overview of our cost of risk and asset quality. The cost of risk reached 1.55%, mainly driven by a one-off provisioning event in the commercial portfolio.

Speaker #2: Importantly, underlying trends remain stable with NPLs and impaired loan ratios showing only moderate increases. The bank has been actively managing different parts of the portfolio increasing loan restructuration that is reflected in the increase of the impaired loan ratio while our non-performing loans with 90 days overdue or more have stabilized.

Cristian Vicuna: The bank has been actively managing different parts of the portfolio, increasing loan restructuration that is reflected in the increase of the impaired loan ratio, while our non-performing loans with 90 days overdue or more has stabilized. We maintain our guidance for cost of risk for the full year. On slide 15, we report a BIS ratio of 16.4%, well above regulatory requirements, with a strong CET1 of 10.9% fully loaded, well above our minimum of 9.08%. In addition, our risk-weighted assets composition is approximately 70% from credit risk, 19% from market risk, and 11% from operational risk. It is worth noting that our market risk risk-weighted assets is relatively high compared to the industry average, which impacts the overall mix.

Cristian Vicuña: The bank has been actively managing different parts of the portfolio, increasing loan restructuration that is reflected in the increase of the impaired loan ratio, while our non-performing loans with 90 days overdue or more has stabilized. We maintain our guidance for cost of risk for the full year. On slide 15, we report a BIS ratio of 16.4%, well above regulatory requirements, with a strong CET1 of 10.9% fully loaded, well above our minimum of 9.08%. In addition, our risk-weighted assets composition is approximately 70% from credit risk, 19% from market risk, and 11% from operational risk. It is worth noting that our market risk risk-weighted assets is relatively high compared to the industry average, which impacts the overall mix.

Speaker #2: We maintain our guidance for cost of risk for the full year. On slide 15, we report a BIS ratio of 16.4% well above regulatory requirements with a strong CET1 of 10.9% fully loaded well above our minimum of 9.08%.

Speaker #2: In addition, our risk-weighted assets composition is approximately 70% from credit risk 19% from market risk and 11% from operational risk. It is worth noting that our market risk risk-weighted assets is relatively high compared to the industry average which impacts the overall mix.

Speaker #2: However, we expect this to gradually decrease with the implementation of upcoming regulatory changes from the CMF. Our risk-weighted asset density stands at around 63% reflecting a relatively lower level compared to the average Chilean banks.

Cristian Vicuna: However, we expect this to gradually decrease with the implementation of upcoming regulatory changes from the CMF. Our risk-weighted asset density stands at around 63%, reflecting a relatively lower level compared to the average Chilean banks. In line with our policy at Santander Shareholders Meeting held at 28 April. We approved a 60% dividend payout equivalent to a 4.5% dividend yield, reflecting the strength of our earnings and our continued commitment to delivering attractive shareholder returns. During the meeting, shareholders also elected the boards of directors, approving the proposed list of candidates, which ensures the continued strength of our corporate governance and supports the bank's strategic focus for the coming period. To conclude the results section, profitability remains strong with a return over average equity of 23% in the quarter.

Cristian Vicuña: However, we expect this to gradually decrease with the implementation of upcoming regulatory changes from the CMF. Our risk-weighted asset density stands at around 63%, reflecting a relatively lower level compared to the average Chilean banks. In line with our policy at Santander Shareholders Meeting held at 28 April. We approved a 60% dividend payout equivalent to a 4.5% dividend yield, reflecting the strength of our earnings and our continued commitment to delivering attractive shareholder returns. During the meeting, shareholders also elected the boards of directors, approving the proposed list of candidates, which ensures the continued strength of our corporate governance and supports the bank's strategic focus for the coming period. To conclude the results section, profitability remains strong with a return over average equity of 23% in the quarter.

Speaker #2: In line, with our policy at Santander shareholders' meeting held at April 28th, we approved a 60% dividend payout equivalent to a 4.5% dividend yield reflecting the strength of our earnings and our continued commitment to delivering attractive shareholder returns.

Speaker #2: During the meeting, shareholders also elected the board of directors, approving the proposed list of candidates, which ensures the continued strength of our corporate governance and supports the bank's strategic focus for the coming period.

Speaker #2: To conclude the results section, profitability remains strong with a return over average equity of 23% in the quarter. Net income increased sequentially, highlighting the resilience of our business model and our ability to consistently generate earnings while continuing to invest in growth and digital transformation.

Cristian Vicuna: Net income increased sequentially, highlighting the resilience of our business model and our ability to consistently generate earnings while continuing to invest in growth and digital transformation. Finally, on slide 18, we show our guidance for 2026, as well as the main areas where we now see pressure relatively to those original assumptions. When we set our initial targets, we were looking at a UF variation of around 2.9% for the year, with a GDP growth of 2.4%. With this mid to middle single digit loan growth NIMs of around 4%, non-interest income growth in the mid to high single digits, an efficiency ratio in the mid-30s, cost of risks of around 1.3, and an ROE between 22% and 24%.

Cristian Vicuña: Net income increased sequentially, highlighting the resilience of our business model and our ability to consistently generate earnings while continuing to invest in growth and digital transformation. Finally, on slide 18, we show our guidance for 2026, as well as the main areas where we now see pressure relatively to those original assumptions. When we set our initial targets, we were looking at a UF variation of around 2.9% for the year, with a GDP growth of 2.4%. With this mid to middle single digit loan growth NIMs of around 4%, non-interest income growth in the mid to high single digits, an efficiency ratio in the mid-30s, cost of risks of around 1.3, and an ROE between 22% and 24%.

Speaker #2: Finally, on slide 18, we show our guidance for 2026, as well as the main areas where we now see pressure relative to those original assumptions.

Speaker #2: When we set our initial targets, we were looking at a US variation of around 2.9% for the year with a GDP growth of 2.4% and with this the middle single-digit loan growth NIMS of around 4% non-interest income growth in the mid to high single digit and an efficiency ratio in the mid-30s cost of risks of around 1.3 and an ROE between 22 and 24.

Cristian Vicuna: Since then, the environment has become a lot more volatile, as we recently discussed with Andres, particularly given the current global backdrop. In that context, we think it is more appropriate to discuss the direction of the pressures on our initial guidance rather than provide a formal numerical update with so many moving parts today. What we are seeing is that the higher inflation creates a strong upward pressure on interest income and NIMs. It will also support efficiency in the short term as revenues tends to adjust faster while costs remains relatively stable. On the other hand, a more demanding macro environment might potentially generate some pressure on the portfolio's growth or risks, particularly as we move further into the year and think about the medium-term impact.

Cristian Vicuña: Since then, the environment has become a lot more volatile, as we recently discussed with Andres, particularly given the current global backdrop. In that context, we think it is more appropriate to discuss the direction of the pressures on our initial guidance rather than provide a formal numerical update with so many moving parts today. What we are seeing is that the higher inflation creates a strong upward pressure on interest income and NIMs. It will also support efficiency in the short term as revenues tends to adjust faster while costs remains relatively stable. On the other hand, a more demanding macro environment might potentially generate some pressure on the portfolio's growth or risks, particularly as we move further into the year and think about the medium-term impact.

Speaker #2: Since then, the environment has become a lot more volatile, as we recently discussed with Andres—particularly given the current global backdrop. In that context, we think it is more appropriate to discuss the direction of the pressures on our initial guidance, rather than provide a formal numerical update, with so many moving parts today.

Speaker #2: What we are seeing is that the higher inflation creates a strong upward pressure on interest income and NIMs. It will also support efficiency in the short term, as revenues tend to adjust faster while costs remain relatively stable.

Speaker #2: On the other hand, a more demanding macro environment might potentially generate some pressure on the portfolio's growth or risks, particularly as we move further into the year and think about the medium-term impact.

Cristian Vicuna: While there are clear relevant supportive factors for revenues and profitability, there are also some offsetting risks, and that's why we prefer to remain cautious about giving a more specific update at this stage. To sum up, the key message is that the current environment will be supportive for the top line trends and returns and well above our initial targets. Given the level of uncertainty, we think it's prudent to frame this directionally rather than revise guidance with precise numbers today. Finally, I would also like to highlight that beyond our financial performance this quarter, we have just been informed that we are the first Chilean bank to be included in the Dow Jones Sustainability MILA Pacific Alliance Index, ranking among the 25 most sustainable banks globally. With that, I will conclude my presentation.

Speaker #2: So, while there are clear, relevant supporting factors for revenues and profitability, there are also some offsetting risks, and that's why we prefer to remain cautious about giving a more specific update at this stage.

Cristian Vicuña: While there are clear relevant supportive factors for revenues and profitability, there are also some offsetting risks, and that's why we prefer to remain cautious about giving a more specific update at this stage. To sum up, the key message is that the current environment will be supportive for the top line trends and returns and well above our initial targets. Given the level of uncertainty, we think it's prudent to frame this directionally rather than revise guidance with precise numbers today. Finally, I would also like to highlight that beyond our financial performance this quarter, we have just been informed that we are the first Chilean bank to be included in the Dow Jones Sustainability MILA Pacific Alliance Index, ranking among the 25 most sustainable banks globally. With that, I will conclude my presentation.

Speaker #2: To sum up, the key message is that the current environment will be supportive for the top-line trends and returns, and well above our initial targets. But given the level of uncertainty, we think it's prudent to frame this directionally rather than revise guidance with precise numbers today.

Speaker #2: Finally, I will also like to highlight that beyond our financial performance this quarter, we have just been informed that we are the first Chilean bank to be included in the Dow Jones Best in Class World Index ranking among the 25 most sustainable banks globally.

Speaker #2: With that, I will conclude my presentation. Thank you so much for your attention, and we will now be happy to take your questions.

Cristian Vicuna: Thank you so much for your attention. We will now be happy to take your questions.

Cristian Vicuña: Thank you so much for your attention. We will now be happy to take your questions.

Speaker #1: Thank you very much for the presentation. We're now moving to the Q&A part of the call. If you're dialed in by telephone, please press star two (*) on your keypad.

Operator: Thank you very much for the presentation. We're now moving to the Q&A part of the call. If you dialed in by the telephone, please press star 2 on your keypad. That's star 2 on your keypad and wait for your name to be called. Thank you very much. Our first question comes from Mr. Tito Labarta from Goldman Sachs. Please go ahead, sir. Your line's open.

Speaker #1: That's star two on your keypad and wait for your name to be called. Thank you very much. Our first question comes from Mr. Tito Lombarda from Goldman Sachs.

Speaker #1: Please go ahead, sir. Your line is open.

Tito Labarta: Hi. Good afternoon. Thank you for the call and taking my questions. Two questions if I may. I guess first on the guidance, as you mentioned, right, there's some positive short-term impacts from the higher inflation, but there could be some negative consequences down the road. Just how do you think about the timing of that? Like, when could, you know, just higher inflation, higher rates potentially put some pressure on credit quality and also on loan growth as you kind of reiterated the mid-single digits. But any concerns about how that loan growth could evolve, particularly if inflation remains elevated and any asset quality risks arise? Second question, somewhat related to that. We saw some of the retailers posting, you know, very strong loan growth in Chile, like almost high teens.

Speaker #3: Hi. Good afternoon. Thank you for the call and thank you for my questions. Two calls, two questions if I may. I guess first on the guidance, as you mentioned, right, there's some positive short-term impacts from the higher inflation but there could be some negative consequences down the road.

Speaker #3: How do you think about the timing of that? When could just higher inflation, higher rates, potentially put some pressure on credit quality and also on loan growth as you kind of reiterated the mid-single digits?

Speaker #3: But any concerns about how that loan growth could evolve, particularly if inflation remains elevated and any asset quality risks arise? And then, second question—somewhat related to that—we saw some of the retailers posting very strong loan growth in Chile, almost high teens. Just kind of curious how you're seeing the competitive environment, particularly with some of these retailers that have banking operations.

Tito Labarta: Second question, somewhat related to that. We saw some of the retailers posting, you know, very strong loan growth in Chile, like almost high teens. Just kind of curious how you're seeing the competitive environment, particularly with some of these retailers that have banking operations. Thank you.

Tito Labarta: Just kind of curious how you're seeing the competitive environment, particularly with some of these retailers that have banking operations. Thank you.

Speaker #3: Thank you.

Speaker #4: Thank you, Tito. Well, regarding timing, we're going to see most of the impact of the increased inflation news this second quarter. In our NIMs, there is a potential lower NIM in the third quarter because of the concentration of inflation news in the second quarter and some lower inflations in the third, but that's a very, very liquid and volatile moving part as of now.

Cristian Vicuna: Thank you, Tito. Well, regarding timing, we're going to see most of the impact of the increased inflation news this Q2 in our NIMs. There is a potential lower NIM Q3 because of the concentration of inflation news on the Q2 and some lower inflations in the Q3. That's a very liquid and volatile moving part as of now. We expect loan growth to remain in the mid-single digits, we are also seeing some lower expectation of GDP expansion. That might translate into lower dynamics, more skewed toward the final part of the year.

Cristian Vicuña: Thank you, Tito. Well, regarding timing, we're going to see most of the impact of the increased inflation news this Q2 in our NIMs. There is a potential lower NIM Q3 because of the concentration of inflation news on the Q2 and some lower inflations in the Q3. That's a very liquid and volatile moving part as of now. We expect loan growth to remain in the mid-single digits, we are also seeing some lower expectation of GDP expansion. That might translate into lower dynamics, more skewed toward the final part of the year.

Speaker #4: We expect loan growth to remain in the mid-single digits but we are also seeing some lower expectation of GDP expansion so that might translate into lower dynamics more skewed toward final part of the year.

Cristian Vicuna: Consequentially, if this inflation translates into some pressure in the household economy on their ability to perform, that could trigger some impacts more stick to a final part of the year or the H1 of 2027. This is all very volatile and liquid. Regarding your question on growth, actually, in our portfolio, we have seen good demand from the current portfolio and also from the auto lending portfolio. Actually, the auto lending portfolio has been growing double digits year over year. That's a sign of how that part of the market is performing quite well. I think that in our case, it's more concentrated.

Speaker #4: And consequentially, if this inflation translates into some pressure in the household economy and their ability to perform, that could trigger some impacts more skewed to a final part of the year or the first half of 2027.

Cristian Vicuña: Consequentially, if this inflation translates into some pressure in the household economy on their ability to perform, that could trigger some impacts more stick to a final part of the year or the H1 of 2027. This is all very volatile and liquid. Regarding your question on growth, actually, in our portfolio, we have seen good demand from the current portfolio and also from the auto lending portfolio. Actually, the auto lending portfolio has been growing double digits year over year. That's a sign of how that part of the market is performing quite well. I think that in our case, it's more concentrated.

Speaker #4: But this is all very volatile and liquid. And regarding your question on growth, actually, in our portfolio, we have seen good demand from the current portfolio and also from the out-to-lending portfolio.

Speaker #4: Actually, the out-to-landing portfolio has been growing double digits year over year, so that's a sign of how that part of the market is performing quite well.

Speaker #4: I think that in our case, it's more concentrated the more muted performance is concentrated on the mortgage and their corporate portfolio and we are seeing some early signs in the mortgage growth in the month of March so we're a little bit more optimistic on that part of the portfolio.

Cristian Vicuna: The more muted performance is concentrated on the mortgage and the corporate portfolio, and we are seeing some early signs in the mortgage growth in the month of March. We're a little bit more optimistic on that part of the portfolio. I think that the things that you're seeing on retailer might also be translating on our retail part of the portfolio soon.

Cristian Vicuña: The more muted performance is concentrated on the mortgage and the corporate portfolio, and we are seeing some early signs in the mortgage growth in the month of March. We're a little bit more optimistic on that part of the portfolio. I think that the things that you're seeing on retailer might also be translating on our retail part of the portfolio soon.

Speaker #4: And so, I think that the things that you're seeing on retailer might also be translating on our retail part of the portfolio soon.

Speaker #3: Okay, great, thanks. That's very helpful. And it doesn't just increase the competitive environment at all? You're not seeing any competition on spreads or anything?

Tito Labarta: Okay, great. Thanks. That's very helpful. It doesn't just increase the competitive environment at all? You're not seeing any competition on spreads or anything from the retailers trying to gain share?

Speaker #3: From the retailers trying to make sure.

Cristian Vicuna: Spreads in the middle market portfolio and the corporate portfolio are quite tight as local market conditions. We see a lot of competition on that part of the market.

Speaker #4: Spreads in the middle-market portfolio on the corporate portfolio are quite tight, given local market conditions. So, we see a lot of competition in that part of the market.

Cristian Vicuña: Spreads in the middle market portfolio and the corporate portfolio are quite tight as local market conditions. We see a lot of competition on that part of the market.

Speaker #3: Okay. Great. Thank you very much.

Tito Labarta: Okay, great. Thank you very much.

Cristian Vicuna: Thank you, Tito.

Cristian Vicuña: Thank you, Tito.

Speaker #4: Thank you, Tito.

Speaker #1: Okay, thank you very much. Our next question comes from Mr. Ernesto Gabilondo from Bank of America. Please go ahead, sir.

Operator: Okay, thank you very much. Our next question comes from Mr. Ernesto Gabilondo from Bank of America. Please go ahead, sir.

Speaker #5: Thank you, Kai. Good morning, Patricia and Christian. And all your team and thanks for the opportunity to ask questions. My first question will be on the tax reform.

Ernesto Gabilondo: Thank you. Hi, good morning, Patricia and Christian and all your team, thanks for the opportunity to ask questions. My first question will be on the tax reform. Could you provide us what is the latest update on the tax reform, and when do you expect its implementation? My second question is on NIMs. As you mentioned, NIMs should be benefiting from high inflation levels, especially in H2. Just wanted to understand, for example, in terms of the interest rate, not for this year, but maybe for next year, that some economies are expecting it could be higher. How should we understand the sensitivity to rates to your balance sheet? I remember in the past, you tend to benefit when you have lower rates.

Speaker #5: Could you provide us with the latest update on the tax reform, and when do you expect its implementation? And my second question is on NIMS.

Speaker #5: As you mentioned, NIMS should be benefiting from high inflation, levels especially in the second half. But just wanted to understand, for example, in terms of the interest rate not for this year but maybe for next year that some economies are expecting it could be higher.

Speaker #5: How should we understand the sensitivity to rates for your balance sheet? Because I remember in the past, you tended to benefit when you had lower rates.

Ernesto Gabilondo: Once we have the possibility to have higher rates, I would like to understand if you will be hedging or if you will keep your same sensitivity. Thank you.

Speaker #5: So, now that we have the possibility of higher rates, I would like to understand if you will be hedging, or if you will keep your same sensitivity.

Ernesto Gabilondo: Once we have the possibility to have higher rates, I would like to understand if you will be hedging or if you will keep your same sensitivity. Thank you.

Speaker #5: Thank you.

Speaker #4: Thank you, Ernesto. Let me take the opportunity to pass this first question to Andres, as we have him here, regarding the tax reform.

Cristian Vicuna: Thank you, Ernesto. Let me take the opportunity to pass this first question to Andrés as we have him here regarding the tax reform.

Cristian Vicuña: Thank you, Ernesto. Let me take the opportunity to pass this first question to Andrés as we have him here regarding the tax reform.

Andres Sansone: Okay. On the tax side, the main proposal is a reduction in the corporate tax rate from 27% to 23%, doing 26 to 29, together with full reintegration of the tax system over time and tax stability mechanism for strategic sectors such as mining, energy, and technology. Of course, these measures are clearly aimed at improving competitiveness, so attractive investment and strengthening the supply side of the economy. In terms of implementation, we will highlight 2 points. First, the direction, of course, is pro-growth, but the main open issue is the fiscal transition. We expect that the Chamber of Deputies should vote this proposal during May before the first speech of the president on 1 June. Then during July, August, we should see a discussion in the Senate.

Andrés Sansone: Okay. On the tax side, the main proposal is a reduction in the corporate tax rate from 27% to 23%, doing 26 to 29, together with full reintegration of the tax system over time and tax stability mechanism for strategic sectors such as mining, energy, and technology. Of course, these measures are clearly aimed at improving competitiveness, so attractive investment and strengthening the supply side of the economy. In terms of implementation, we will highlight 2 points. First, the direction, of course, is pro-growth, but the main open issue is the fiscal transition. We expect that the Chamber of Deputies should vote this proposal during May before the first speech of the president on 1 June. Then during July, August, we should see a discussion in the Senate.

Speaker #6: Okay. On the tax side, the main proposal is a reduction in the corporate tax rate from 27 to 23 percent. 26, 29, together with full reintegration of the tax system over time and that stability mechanism.

Speaker #6: For a strategic sector as mining, energy, and technology. Of course, these measures are clearly aimed at improving competitiveness. So attracting investment and strengthening the supply side of the economy.

Speaker #6: In terms of implementation, we will highlight two points. First, the direction, of course, is pro-growth, but the main open issue is the fiscal transition.

Speaker #6: We expect that the Chamber of Deputies should vote on this proposal during May, before the first speech of the President on June 1st, and then, during July or August, we should see discussion in the Senate.

Speaker #6: So we should see this tax reform or broader reform being approved by September or October if there is no any change in the road.

Andres Sansone: We should see this tax reform or broader reform being approved by September or October if there is no any change in the road.

Andrés Sansone: We should see this tax reform or broader reform being approved by September or October if there is no any change in the road.

Cristian Vicuna: Perfect. Thank you, Andrés. Regarding our perspectives on sensitivities, we currently, Ernesto, we have two types of sensitivities in our balance sheet, right? We have a sensitivity to inflation that impacts our net interest margin through the readjustment line. That's what's going to be more impacted in Q2 because of the higher inflation figures. Our sensitivity has remained stable on our sensitivity to inflation on about 14 to 15 basis points of NIMs or 100 basis points of UF variation, right? That has remained stable.

Cristian Vicuña: Perfect. Thank you, Andrés. Regarding our perspectives on sensitivities, we currently, Ernesto, we have two types of sensitivities in our balance sheet, right? We have a sensitivity to inflation that impacts our net interest margin through the readjustment line. That's what's going to be more impacted in Q2 because of the higher inflation figures. Our sensitivity has remained stable on our sensitivity to inflation on about 14 to 15 basis points of NIMs or 100 basis points of UF variation, right? That has remained stable.

Speaker #4: Perfect. Thank you, Andres. Regarding our perspectives on sensitivities, we currently Ernesto, we have two types of sensitivities in our balance sheet, right? So we have a sensitivity to inflation that impacts our net interest margin through the readjustment line.

Speaker #4: And that's what's going to be more impacted in the second quarter because of the higher inflation figures. Our sensitivity has remained stable on our sensitivity to inflation, and it's about 14 to 15 basis points of NIMs for every 100 basis points of US variation, right?

Speaker #4: So, that has remained stable. We are also a little bit more neutral on the rate scenario, which I think is positive. On to your second question.

Cristian Vicuna: We are also a little bit more neutral on the rate scenario, which I think is positive, on to your second question. Our current sensitivity is on the 5 basis points per 100 basis points of average monetary policy rate variation on a year. That 5 basis points for every 100 basis points of monetary policy rate, it's quite neutral. Actually, our balance sheet was positioned that way since early last year as we saw a little room for further rate cuts from where the levels were at the time. It has been consistent with our macro vision this year.

Cristian Vicuña: We are also a little bit more neutral on the rate scenario, which I think is positive, on to your second question. Our current sensitivity is on the 5 basis points per 100 basis points of average monetary policy rate variation on a year. That 5 basis points for every 100 basis points of monetary policy rate, it's quite neutral. Actually, our balance sheet was positioned that way since early last year as we saw a little room for further rate cuts from where the levels were at the time. It has been consistent with our macro vision this year.

Speaker #4: Our current sensitivity is on the 5 basis points per 100 basis points of average monetary policy rate. Variation on a year. So that 5 basis points for every 100 basis points of monetary policy rate it's quite neutral.

Speaker #4: And actually our balance sheet was positioned that way since early last year as we saw a little room for further rate caps to from where the levels were at the time.

Speaker #4: And it has been consistent with our macro vision this year.

Patricia Perez: Yeah. Regarding the macro perspective, as Andres already mentioned, we are expecting a monetary policy rate for this year that remain stable. For 2027, depending on the inflation perspective and how sticky is the inflation that we are having right now, the market is expecting 2 hikes for next year of 25 basis points each. In that scenario, we will be talking about 2.5 basis point in NIM according to the sensitivity Christian already mentioned.

Patricia Pérez: Yeah. Regarding the macro perspective, as Andres already mentioned, we are expecting a monetary policy rate for this year that remain stable. For 2027, depending on the inflation perspective and how sticky is the inflation that we are having right now, the market is expecting 2 hikes for next year of 25 basis points each. In that scenario, we will be talking about 2.5 basis point in NIM according to the sensitivity Christian already mentioned.

Speaker #6: Yeah. Regarding the macro perspective, as Andres already mentioned, we are expecting a monetary policy rate for this year that remains stable, and for 2027, depending on the inflation perspective.

Speaker #6: And how sticky is the inflation that we are having right now? The market is expecting two hikes for next year of 25 basis points each.

Speaker #6: So, we will—in that scenario, we will be talking about a 2-point hike, 2.5 basis points in NIMs, according to the sensitivity Cristian already mentioned.

Ernesto Gabilondo: Super helpful. Thank you very much, Patricia and Christian.

Speaker #5: Super, super helpful. Thank you very much, Patricia and Cristian.

Ernesto Gabilondo: Super helpful. Thank you very much, Patricia and Christian.

Speaker #4: Thank you, Ernesto.

Cristian Vicuna: Thank you, Ernesto Gabilondo.

Cristian Vicuña: Thank you, Ernesto Gabilondo.

Speaker #1: Thank you very much. Our next question comes from Mr. Yui Fernandez from JP Morgan. Please go ahead, sir. Your line is open.

Operator: Thank you very much. Our next question comes from Mr. Yuri Fernandes from J.P. Morgan. Please go ahead, sir. Your line is open.

Yuri Fernandes: Hey. Hi, everybody. Can you hear me?

Speaker #7: Hey. Hi, everybody. Can you hear me?

Speaker #1: Yes, please go ahead.

Operator: Yes, please go ahead.

Speaker #7: Yes, okay. So, good morning Patricia, Christian, Andres, and everybody connected. I have one on risk on the corporate case. If you can comment a little bit, provide more color.

Patricia Perez: Yes.

Patricia Pérez: Yes.

Yuri Fernandes: Okay. good morning, Patricia, Christian, Andrés, and everybody connected. I have one on risk, on the corporate case. If you can comment a little bit, provide more color, like is this over? Is this fully provisioned? How big was this? Just to understand, you know, if we should see eventually reversals, like if you can recover some of those values. Just trying to understand. I get that the cost of risk this quarter was impacted by this corporate case, but if you can provide a little bit of more color, we appreciate. A second question regarding capital. The CMF put out for consultation the internal risk models. I think this has been a discussion for years in Chile.

Speaker #7: Is this over? Is this fully provisioned? How big was this? Just to understand if we should see eventually reversals like if you can recover some of those values.

Speaker #7: So, just trying to understand—I get that the cost of risk this quarter was impacted by this corporate case. So if you can provide a little bit more color, we’d appreciate it.

Speaker #7: Then a second question regarding capital. The CMF put out for consultation the internal risk models. I think this has been a discussion for years in Chile.

Yuri Fernandes: There is an estimate from the regulator, about CLP 10 billion to be released eventually. I don't know if you have your own estimate. I know the rules are not done yet. I also know that the risk density in Chile is very high. If you can comment a little bit on what you expect on this potential tailwind for capital, we also appreciate. Finally, on just on the ROE guidance, I know you kept the guidance unchanged, and inflation should be, you know, a tailwind for margins. My question is why keeping the guidance unchanged given, you know, inflation is expected to be a good tailwind for the near term? Thank you.

Speaker #7: There is an estimate from the regulator of about $10 billion to be released eventually. But I don't know if you have your own estimates—I know the rules are not done yet.

Speaker #7: I also know that the risk density in Chile is very high. So, if you can comment a little bit on what you expect on this.

Speaker #7: Potential tailwind for capital. We also appreciate it. And finally, just on the ROE guidance, I know you kept the guidance unchanged, and inflation should be a tailwind for margins.

Speaker #7: But my question is, why are you keeping the guidance unchanged, given that inflation is expected to be a good tailwind for the near term? Thank you.

Speaker #4: Okay, so let me take your last question first, because I think the message is very relevant. And then we'll deep dive on the other two.

Cristian Vicuna: Okay. Let me take your last question first, because I think the message, it's very relevant. And then we'll deep dive on the other two. We're not sustaining guidance. What we don't know is what are the final effects of all these moving parts in our total results, right? The situation in Iran is still not out of the equation. Our scenario is moving, and you are very familiar with this, of course. Every single day, if not a week. What we see is that we are going to be above the upper bound of our ROE target for this year, meaning that the 22% ROE is completely out of the equation.

Cristian Vicuña: Okay. Let me take your last question first, because I think the message, it's very relevant. And then we'll deep dive on the other two. We're not sustaining guidance. What we don't know is what are the final effects of all these moving parts in our total results, right? The situation in Iran is still not out of the equation. Our scenario is moving, and you are very familiar with this, of course. Every single day, if not a week. What we see is that we are going to be above the upper bound of our ROE target for this year, meaning that the 22% ROE is completely out of the equation.

Speaker #4: So we're not sustaining guidance. What we don't know is what are the final effects of all this moving parts in our total results, right?

Speaker #4: So, the situation in Iran is still not out of the equation. And so our scenario is moving, and you are very familiar with this, of course.

Speaker #4: Every single day, if not a week, what we see is that we are going to be above the upper bound of our ROE target for this year.

Speaker #4: Meaning that the 22% ROE is completely out of the equation. We should be 25% ROE and above, right? But what we don't know is what are the final effects of all these moving parts this very early in this year.

Cristian Vicuna: We should be 25% ROE and above, right? What we don't know what are the final effects of all these moving parts this very early in this year. We are probably going to be delivering a more clear view in our next call in final days of July or early August. That's regarding guidance. Regarding capital, do you wanna comment further, Patty?

Cristian Vicuña: We should be 25% ROE and above, right? What we don't know what are the final effects of all these moving parts this very early in this year. We are probably going to be delivering a more clear view in our next call in final days of July or early August. That's regarding guidance. Regarding capital, do you wanna comment further, Patty?

Speaker #4: So we are probably going to be delivering a more clear view in our next call, in the first days of and final days of July, early August.

Speaker #4: So that's regarding guidance. Regarding capital, do you want to comment, everybody?

Speaker #6: Yeah. I mean, the CMF is proposing several measures, I would say, in order to reduce the density of Chilean banks, which is still high even though we have fully implemented the Basel III framework.

Patricia Perez: I mean, the CMF is proposing several measures, I would say, in order to reduce the density of Chilean banks, which is still high, even though we have fully implemented Basel III framework. One of the levers is market risk. We already have a proposal from the CMF, and we will have a benefit from that rule when it's applied. The other lever is internal models. Right now we do have a framework of internal models, but still very conservative regard or related where what we have in Developed markets, right?

Patricia Pérez: I mean, the CMF is proposing several measures, I would say, in order to reduce the density of Chilean banks, which is still high, even though we have fully implemented Basel III framework. One of the levers is market risk. We already have a proposal from the CMF, and we will have a benefit from that rule when it's applied. The other lever is internal models. Right now we do have a framework of internal models, but still very conservative regard or related where what we have in Developed markets, right?

Speaker #6: So one of the levers is market risk. We already have a proposal from the CMF and we will have a benefit from that rule when it's applied.

Speaker #6: And the other lever is internal models. Right now, we do have a framework of internal models, but still very conservative or related to what we have in developed markets, right?

Speaker #6: So, they will propose a new framework where it will be more convenient for banks to present the proposals to the CMF. It's going to take a long time.

Patricia Perez: They will propose a new framework where it will be more convenient for banks to present the proposal to CMF. It's gonna take long. From our experience in Europe could take around 2 to 3 years to be implemented. In our view, it's in the right direction and the second part it's gonna take longer.

Patricia Pérez: They will propose a new framework where it will be more convenient for banks to present the proposal to CMF. It's gonna take long. From our experience in Europe could take around 2 to 3 years to be implemented. In our view, it's in the right direction and the second part it's gonna take longer.

Speaker #6: From our experience in Europe, it could take around two to three years to be implemented. But in our view, it's in the right direction, and the second part is going to take longer.

Speaker #4: Thank you. So, to complement here, what has been happening here in Chile with the implementation of the Basel III framework is that we started with all the buffers and pillars, and that's fully implemented.

Cristian Vicuna: Thank you. To complement here, what has been happening here in Chile with the implementation of the Basel III framework is that we started with all the buffers and pillars, and that's fully implemented. Now our minimum CET1 requirements is 9.2 away, fully loaded with all the pillars and cushions included. There have been little to no discussion on the density of assets of the framework. This is the second part of the story that we were waiting, and I think we have discussed this with several of you in the last year or so. The density of risk-weighted assets in markets is quite high, especially when you compare it to the European framework. There is also some room in the credit density of risk-weighted assets.

Cristian Vicuña: Thank you. To complement here, what has been happening here in Chile with the implementation of the Basel III framework is that we started with all the buffers and pillars, and that's fully implemented. Now our minimum CET1 requirements is 9.2 away, fully loaded with all the pillars and cushions included. There have been little to no discussion on the density of assets of the framework. This is the second part of the story that we were waiting, and I think we have discussed this with several of you in the last year or so. The density of risk-weighted assets in markets is quite high, especially when you compare it to the European framework. There is also some room in the credit density of risk-weighted assets.

Speaker #4: So now our minimum CT1 requirements are 9.08, fully loaded with all the pillars. And Cassius is included. But there has been little to no discussion on the density of assets of the framework.

Speaker #4: So this is the second part of the story that we were waiting and I think we have discussed this with several of you in the last year or so.

Speaker #4: The density of risk-weighted assets in markets is quite high, especially when you compare it to the European framework. And there is also some room in the credit density of risk-weighted assets.

Cristian Vicuna: The president of the CMF has been announcing several implementations of teams on some revisions of the regulation in order to advance into improving the density of the assets. Our stance here is that we believe that probably the most potential scenario is that the Chilean general system will work with more rooms between the actual CET1 levels and the minimum requirements. It's natural to expect that we will be, as a system, performing closer to other markets that have lower density. It's too soon to tell whether that will also translate into capital releases as we don't know many of the little details of the upcoming changes.

Speaker #4: So, the president of the CMF has been announcing several implementations of teams and some revisions of the regulation in order to advance into improving the density of the assets.

Cristian Vicuña: The president of the CMF has been announcing several implementations of teams on some revisions of the regulation in order to advance into improving the density of the assets. Our stance here is that we believe that probably the most potential scenario is that the Chilean general system will work with more rooms between the actual CET1 levels and the minimum requirements. It's natural to expect that we will be, as a system, performing closer to other markets that have lower density. It's too soon to tell whether that will also translate into capital releases as we don't know many of the little details of the upcoming changes.

Speaker #4: Our stance here is that we believe that probably the most potential scenario is that the Chilean general system will work with more room between the actual CT1 levels and the minimum requirements.

Speaker #4: So it's natural to expect that we will be, as a system, performing closer to other markets that have lower density. It's too soon to tell whether that will also translate into capital releases, as we don't know many of the little details of the upcoming changes.

Cristian Vicuna: We know for sure that there is one that has been recently approved about an improvement in the density of market risk, that it's moving onto more the developed frameworks and in the way that the market risk is calculated, and that will create some potential impacts on the system and on us particularly as we have a relevant stake in risk-weighted asset density market risk. That's on capital. Our perspective is that the CMF is moving naturally on the consequential next step of the implementation of the framework, which is reviewing the density of assets, right? On the credit risk, it's To your question, we are not seeing particular pressures on any of the portfolios.

Speaker #4: But we know for sure that there is one that has been recently approved about an improvement in the density of market risk, that it's moving onto more of the developed frameworks and in the way that the market risk is calculated, and that will create some potential impacts on the system and on us, particularly as we have a relevant stake in risk-weighted asset density in market risk.

Cristian Vicuña: We know for sure that there is one that has been recently approved about an improvement in the density of market risk, that it's moving onto more the developed frameworks and in the way that the market risk is calculated, and that will create some potential impacts on the system and on us particularly as we have a relevant stake in risk-weighted asset density market risk. That's on capital. Our perspective is that the CMF is moving naturally on the consequential next step of the implementation of the framework, which is reviewing the density of assets, right? On the credit risk, it's To your question, we are not seeing particular pressures on any of the portfolios.

Speaker #4: So that's on capital. And our perspective is that the CMF is moving naturally on the consequential next step of the implementation of the framework, which is reviewing the density of assets, right?

Speaker #4: And then, on the credit risk—to your question—we are not seeing particular pressures on any of the portfolios. The impact that we suffered in the first quarter in the corporate portfolio is actually more of a process of recovery taking longer, and we expect that to be reversed towards the final part of the second quarter, or the first part of the third quarter.

Cristian Vicuna: The impact that we suffered in Q1 in the corporate portfolio, it's actually more of a process of recovery, taking longer. We expect that to be reversed towards the final part of Q2 or the first part of Q3. That's why we are not moving our guidance in terms of the expectations on the cost of risk for the year. We are still expecting to be on the neighborhood of the 1.3%.

Cristian Vicuña: The impact that we suffered in Q1 in the corporate portfolio, it's actually more of a process of recovery, taking longer. We expect that to be reversed towards the final part of Q2 or the first part of Q3. That's why we are not moving our guidance in terms of the expectations on the cost of risk for the year. We are still expecting to be on the neighborhood of the 1.3%.

Speaker #4: So that's why we are not moving our guidance in terms of the expectations on the cost of risk for the year. So we are still expecting to be in the neighborhood of 1.3%.

Yuri Fernandes: No, super clear, Christian. Actually, the NPL for mortgage was down, right? The message on capital is clear. It will take some time. Once this happen, you should unlock capital. Maybe you can grow faster, maybe you can return capital to shareholders, eventually this can be a tailwind for us here. Super clear. Thank you very much.

Speaker #1: No, super clear, Christian, and actually the NEPL for mortgage was down, right? And the message on capital is clear. It will take some time.

Speaker #1: Once this happened, you should unlock capital. Maybe you can grow faster. Maybe you can return capital to shareholders. But eventually, this can be a tailwind for us here.

Speaker #1: Super clear. Thank you very much.

Speaker #4: Thank you, Yuri.

Cristian Vicuna: Thank you, Yuri.

Cristian Vicuña: Thank you, Yuri.

Speaker #7: Thank you very much. Our next question comes from Neha Arguala from HSBC Global Research. Please go ahead, ma'am. Your line is open.

Operator: Thank you very much. Our next question comes from Neha Argawal from HSBC Global Research. Please go ahead, ma'am. Your line is open.

Neha Argawal: Hi, Patricia, Christian, thank you for taking my question. Just a quick one on asset quality. With the inflation running on the higher side, As you mentioned, we could see some pressure on asset quality. Which pockets of the loan book are you being a bit more cautious on? Or the growth that you had budgeted in the beginning of the year will actually be weaker because of this changed outlook that we are seeing now. If you could give us some sense in terms of the cadence of how cost of risk could evolve in the coming quarters, that would be very helpful.

Speaker #8: Hi, Patricia, Cristian, thank you for taking my question. Just a quick one on asset quality—with inflation running on the higher side, as you mentioned, we could see some pressure on asset quality.

Speaker #8: Which pockets of the loan book are you being a bit more cautious on, or will the growth that you had budgeted in the beginning of the year actually be weaker because of this changed outlook that we are seeing now?

Speaker #8: If you could give us some sense, in terms of the cadence of how cost of risk could evolve in the coming quarters, that would be very helpful.

Speaker #4: Thank you, Neha. So, regarding asset quality, let me take the first part of your question. What are the most potential portfolios that could be impacted by higher inflation?

Cristian Vicuna: Thank you, Neha. Regarding asset quality, let me take the first part of your question. What are the most potential portfolios that could be impacted by higher inflation? Well, naturally, the mortgage portfolio readjusts on UF valuation, right? That's the part that puts some pressure on families, and especially in the lower part of the portfolio. It's where we could see some impacts moving on to the final part of the year or early next year. That's still a little too soon to tell. We haven't seen those impacts yet. In terms of the commercial portfolio, we think that a part of the portfolio that we are very cautious on is particularly the agriculture portfolio, especially exporters.

Cristian Vicuña: Thank you, Neha. Regarding asset quality, let me take the first part of your question. What are the most potential portfolios that could be impacted by higher inflation? Well, naturally, the mortgage portfolio readjusts on UF valuation, right? That's the part that puts some pressure on families, and especially in the lower part of the portfolio. It's where we could see some impacts moving on to the final part of the year or early next year. That's still a little too soon to tell. We haven't seen those impacts yet. In terms of the commercial portfolio, we think that a part of the portfolio that we are very cautious on is particularly the agriculture portfolio, especially exporters.

Speaker #4: Well, naturally, the mortgage portfolio readjusts on U.S. valuation, right? So that's the part that puts some pressure on families. And especially in the lower part of the portfolio, it's where we could see some impacts moving onto the final part of the year or early next year.

Speaker #4: But that's still a little too soon to tell. We haven't seen those impacts yet. In terms of the commercial portfolio, we think that a part of the portfolio that we are very cautious on is particularly the agriculture portfolio, especially the exporters.

Cristian Vicuna: As those guys depends a lot on climate conditions and we are expecting relevant movements in El Niño this year. We still haven't seen any natural phenomena going on, but this has been a broadly discussed topic regarding how strong those phenomenons are moving. As such are we're taking a very cautious stance on that part of the portfolio. We are seeing very positive trends on the mining industry and the mining servicing industry, and also in energy. Those are our, you know, our perspective, like the more cautious and more optimistic parts of our portfolio corporates.

Cristian Vicuña: As those guys depends a lot on climate conditions and we are expecting relevant movements in El Niño this year. We still haven't seen any natural phenomena going on, but this has been a broadly discussed topic regarding how strong those phenomenons are moving. As such are we're taking a very cautious stance on that part of the portfolio. We are seeing very positive trends on the mining industry and the mining servicing industry, and also in energy. Those are our, you know, our perspective, like the more cautious and more optimistic parts of our portfolio corporates.

Speaker #4: As those guys depend a lot on climate conditions, and we are expecting relevant movements in El Niño this year. So, we still haven't seen any natural phenomena going on, but there's been a broadly discussed topic regarding how strong those phenomena are moving.

Speaker #4: And as such, we're taking a very cautious stance on that part of the portfolio. And we are seeing very positive trends in the mining industry and the mining servicing industry.

Speaker #4: And also in energy. So those are our perspectives, like the more cautious and more optimistic parts of our portfolio incorporates. And in going, also, how this will translate into how the cost of risk should move.

Cristian Vicuna: In going also how this will translate into our, how the cost of risks should move. We should see a normal Q2 in terms of cost of risks. There is this reverse of the impact that we saw on the Q1 that might come on the Q2 or the Q3. For the final part of the year, we're still seeing the 1.3, 1.35 area. Subject to how this inflation translates into the, into the portfolio. Right?

Cristian Vicuña: In going also how this will translate into our, how the cost of risks should move. We should see a normal Q2 in terms of cost of risks. There is this reverse of the impact that we saw on the Q1 that might come on the Q2 or the Q3. For the final part of the year, we're still seeing the 1.3, 1.35 area. Subject to how this inflation translates into the, into the portfolio. Right?

Speaker #4: We should see a normal second quarter in terms of cost of risks. There is this reverse of the impact that we saw in the first quarter that might come in the second or the third quarter.

Speaker #4: And for the final part of the year, we're still seeing the 1.3, 1.35 area, but subject to how this inflation translates into the portfolio, right?

Neha Argawal: Super clear. Thank you so much.

Speaker #8: Super clear. Thank you so much.

Speaker #4: Thank you, Neha.

Cristian Vicuna: Thank you, Nina.

Cristian Vicuña: Thank you, Nina.

Operator: Thank you very much. Reminder star 2 for any additional questions. Our next question comes from Mr. Daniel Mora from Credicorp Capital. Please go ahead, sir. Your line is open.

Speaker #7: Thank you very much. Reminders, please, to start if there are any additional questions. Our next question comes from Mr. Daniel Mora from Credit Core Capital. Please go ahead, sir.

Operator: Thank you very much. Reminder star 2 for any additional questions. Our next question comes from Mr. Daniel Mora from Credicorp Capital. Please go ahead, sir. Your line is open.

Speaker #7: Your line is open.

Daniel Mora: Hi. Good morning. Can you hear me?

Speaker #9: Hi. Good morning. Can you hear me?

Operator: Yes. Please go ahead, Daniel.

Speaker #4: Yes, please. Go ahead, Daniel.

Daniel Mora: Perfect. Thank you. Thank you for the presentation. I have just one question regarding loan growth. Can you provide the loan growth expectations by segment? I would like to understand what will be the drivers for growth considering the low growth in Q1. Also if it is a concern to you, the loss of market share during the last year. Do you expect to regain market share in any particular segment? Thank you so much.

Speaker #9: Perfect. Thank you. Thank you for the presentation. I have just one question regarding loan growth. Can you provide the loan growth expectations by segment?

Speaker #9: I would like to understand what will be the drivers for growth considering the loan growth in the first quarter. And also, if it is a concern to you, the loss of market share during the last year.

Speaker #9: Do you expect to regain market share in any particular segment? Thank you so much.

Cristian Vicuna: Thank you, Daniel. Regarding loan growth, what we are expecting as a general part of the portfolio is mid-single digits, around 5%, 5.5%. That's the general expectation. We believe that there's a good performance on the consumer part of the portfolio, particularly auto loans and credit cards. That should translate into installment loan later on the year. We're a bit more optimistic in that area. We are seeing some early good signs in the mortgage group, so we should restart some growth. Mid-single digits for that portfolio, it's safe to assume. Our growth has been muted in the middle market and corporate portfolio.

Cristian Vicuña: Thank you, Daniel. Regarding loan growth, what we are expecting as a general part of the portfolio is mid-single digits, around 5%, 5.5%. That's the general expectation. We believe that there's a good performance on the consumer part of the portfolio, particularly auto loans and credit cards. That should translate into installment loan later on the year. We're a bit more optimistic in that area. We are seeing some early good signs in the mortgage group, so we should restart some growth. Mid-single digits for that portfolio, it's safe to assume. Our growth has been muted in the middle market and corporate portfolio.

Speaker #4: Thank you, Daniel. So, regarding loan growth, what we are expecting as a general part of the portfolio is single digits—so, around 5.5%. That’s the general expectation.

Speaker #4: We believe that there's good performance on the consumer part of the portfolio, particularly auto loans and credit cards. That should translate into installment loans later down the year.

Speaker #4: We're a bit more optimistic in the area. We are seeing some early good signs in the mortgage book, so we should restart some growth.

Speaker #4: But mid-single digits for that portfolio, it's safe to assume. And our growth has been muted in the middle market and corporate portfolio. So we're not seeing that growing double digits in our case.

Cristian Vicuna: We're not seeing that growing double digits in our case, going to market rate growth in that part of the portfolio is expected from our side. Regarding market share, actually we have been able to defend our market share in the consumer part of the portfolio pretty much. I think that the part that has been more impacted has been the commercial part, especially the upper part of the commercial part of the portfolio, not the semi part, and the mortgage has most of our market share been decreasing. I think that we remain with the willingness to be relevant in the market. We'll capture all the growth opportunities that we'll see.

Cristian Vicuña: We're not seeing that growing double digits in our case, going to market rate growth in that part of the portfolio is expected from our side. Regarding market share, actually we have been able to defend our market share in the consumer part of the portfolio pretty much. I think that the part that has been more impacted has been the commercial part, especially the upper part of the commercial part of the portfolio, not the semi part, and the mortgage has most of our market share been decreasing. I think that we remain with the willingness to be relevant in the market. We'll capture all the growth opportunities that we'll see. We have the capabilities for growth. We have the capital. We'll be monitoring the market and looking at opportunities to implement that growth in our portfolios looking forward.

Speaker #4: But, going to market rate growth in that part of the portfolio, it's expected from outside. And regarding market share, actually, we have been able to defend our market share in the consumer part of the portfolio.

Speaker #4: Pretty much, I think that the part that has been more impacted has been the commercial part, especially the upper part of the commercial part of the portfolio, not the semi part.

Speaker #4: And mortgage. It's where most of our market share has been decreasing. And I think that we remain with the willingness to be relevant in the market.

Speaker #4: So we'll capture all the growth opportunities that we'll see. We have the capabilities for growth. We have the capital. So we'll be monitoring the market and looking at opportunities to implement that growth in our portfolios looking forward.

Cristian Vicuna: We have the capabilities for growth. We have the capital. We'll be monitoring the market and looking at opportunities to implement that growth in our portfolios looking forward.

Daniel Mora: Perfect. Thank you so much. Very clear.

Speaker #7: Perfect. Thank you so much. Very clear.

Speaker #4: Un escenario en el que sabemos que hay una.

Operator: Okay. Thank you. It looks like we have no further questions at this point. I will be passing the line back to the management team for the concluding remarks.

Speaker #7: Okay, thank you. It looks like we have no further questions at this point. I'll be passing the line back to the management team for the concluding remarks.

Cristian Vicuna: Well, with that, thank you all very much for taking the time to participate in today's call. We look forward to speaking with you again soon.

Patricia Pérez: Well, with that, thank you all very much for taking the time to participate in today's call. We look forward to speaking with you again soon.

Speaker #3: Well, with that, I will thank you all very much for taking the time to participate in today's call. We look forward to speaking with you again soon.

Operator: Thank you very much. This concludes today's conference call. We will now be closing all the lines. Thank you and goodbye.