Q1 2026 Destination XL Group Inc Earnings Call
Speaker #1: At this time, I would like to turn the call over to Ms. Shelly Mokas, Vice President of Financial Reporting and SEC Compliance at DXL.
Speaker #1: Please go ahead, Shelly.
Speaker #2: Thank you, Michelle, and good morning, everyone. We appreciate you joining us on DESTINATION XL GROUP's first quarter fiscal 2026 earnings call. Joining me today are Harvey Kanter, our President and Chief Executive Officer, and Peter Stratton, our Chief Financial Officer.
Shelly Mokas: Thank you, Michelle. Good morning, everyone. We appreciate you joining us on Destination XL Group's Q1 fiscal 2026 earnings call. Joining me today are Harvey Kanter, our President and Chief Executive Officer, and Peter Stratton, our Chief Financial Officer. During today's call, we will reference certain non-GAAP financial measures that we believe provide useful supplemental information regarding our performance. Please refer to our earnings release, which was filed this morning and is available on our investor relations website for additional information and reconciliations of those measures. Today's discussion will also include forward-looking statements regarding the company's strategic initiatives, the potential impact of current tariffs, and other expectations for fiscal 2026. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our current expectations.
Shelly Mokas: Thank you, Michelle. Good morning, everyone. We appreciate you joining us on Destination XL Group's Q1 fiscal 2026 earnings call. Joining me today are Harvey Kanter, our President and Chief Executive Officer, and Peter Stratton, our Chief Financial Officer. During today's call, we will reference certain non-GAAP financial measures that we believe provide useful supplemental information regarding our performance. Please refer to our earnings release, which was filed this morning and is available on our investor relations website for additional information and reconciliations of those measures. Today's discussion will also include forward-looking statements regarding the company's strategic initiatives, the potential impact of current tariffs, and other expectations for fiscal 2026. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our current expectations.
Speaker #2: During today's call, we will reference certain non-GAAP financial measures that we believe provide useful supplemental information regarding our performance. Please refer to our earnings release, which was filed this morning and is available on our investor relations website, for additional information and reconciliations of those measures.
Speaker #2: Today's discussion will also include forward-looking statements regarding the company's strategic initiatives, the potential impact of current tariffs, and other expectations for fiscal 2026. These statements are subject to risks and uncertainties that could cause actual results to differ materially from our current expectations.
Speaker #2: Additional information regarding those risks and uncertainties is included in the company's filings with the Securities and Exchange Commission. With that, I will turn the call over to our CEO, Harvey Kanter.
Shelly Mokas: Additional information regarding those risks and uncertainties is included in the company's filings with the Securities and Exchange Commission. With that, I will turn the call over to our CEO, Harvey Kanter. Harvey?
Shelly Mokas: Additional information regarding those risks and uncertainties is included in the company's filings with the Securities and Exchange Commission. With that, I will turn the call over to our CEO, Harvey Kanter. Harvey?
Speaker #2: Harvey?
Speaker #3: Thank you, Shelly, and good morning, everyone. As always, we appreciate your time and interest in DXL. Before I get into our quarterly results, let me start by reiterating our confidence that DXL is well positioned for growth and value creation.
Harvey Kanter: Thank you, Shelly, good morning, everyone. As always, we appreciate your time and interest in DXL. Before I get into our quarterly results, let me start by reiterating our confidence that DXL is well-positioned for growth and value creation. DXL has a solid foundation built on the strength of our brand, loyal brand relationships with our customer, and financial position. The changes we are making to our assortment, promotional strategy, and customer experience to better align with today's value-conscious, big and tall consumer are beginning to bear fruit. Our inventory levels are clean and stable. Inventory turnover is strong, and clearance levels are in line with our 10% targets. Additionally, we just delivered the strongest quarterly comparable sales result in the past three years at -3.8%. We are clear-eyed with respect to the headwinds in our market and continue to take decisive action to navigate these challenges.
Harvey Kanter: Thank you, Shelly, good morning, everyone. As always, we appreciate your time and interest in DXL. Before I get into our quarterly results, let me start by reiterating our confidence that DXL is well-positioned for growth and value creation. DXL has a solid foundation built on the strength of our brand, loyal brand relationships with our customer, and financial position. The changes we are making to our assortment, promotional strategy, and customer experience to better align with today's value-conscious, big and tall consumer are beginning to bear fruit. Our inventory levels are clean and stable. Inventory turnover is strong, and clearance levels are in line with our 10% targets. Additionally, we just delivered the strongest quarterly comparable sales result in the past three years at -3.8%. We are clear-eyed with respect to the headwinds in our market and continue to take decisive action to navigate these challenges.
Speaker #3: DXL has a solid foundation built on the strength of our brand, loyal brand relationships with our customer and financial position. The changes we are making to our assortment, promotional strategy, and customer experience to better align with today's value-conscious big-and-tall consumer are beginning to bear fruit.
Speaker #3: Our inventory levels are clean and stable. Inventory turnover is strong, and clearance levels are in line with our 10% targets. Additionally, we just delivered the strongest quarterly comparable sales result in the past three years at -3.8%.
Speaker #3: We are clear-eyed with respect to the headwinds in our market and continue to take decisive action to navigate these challenges. We are aligning our cost structure with our revenue structure, by reviewing corporate overhead and our store portfolio.
Harvey Kanter: We are aligning our cost structure with our revenue structure by reviewing corporate overhead and our store portfolio. We are leaving no stone unturned and working with urgency to finalize and implement these cost-saving actions over the coming months. Importantly, DXL has a fortress balance sheet with over $16 million of cash on hand, no debt, and excess availability of $70 million, giving us flexibility as we continue strengthening our business for the future. We are pleased with the traction we are already driving through our growth initiatives, which we'll talk about shortly, and believe we have a solid plan in place to return DXL to profitability. With that, let me turn to our Q1 results. I am pleased to report that our Q1 performance reflected improvement as we began fiscal 2026, which was due to the company's specific initiatives, which we have been implementing.
Harvey Kanter: We are aligning our cost structure with our revenue structure by reviewing corporate overhead and our store portfolio. We are leaving no stone unturned and working with urgency to finalize and implement these cost-saving actions over the coming months. Importantly, DXL has a fortress balance sheet with over $16 million of cash on hand, no debt, and excess availability of $70 million, giving us flexibility as we continue strengthening our business for the future. We are pleased with the traction we are already driving through our growth initiatives, which we'll talk about shortly, and believe we have a solid plan in place to return DXL to profitability. With that, let me turn to our Q1 results. I am pleased to report that our Q1 performance reflected improvement as we began fiscal 2026, which was due to the company's specific initiatives, which we have been implementing.
Speaker #3: We are leaving no stone unturned and working with urgency to finalize and implement these cost-saving actions. Over the coming months, importantly, DXL has a fortress balance sheet.
Speaker #3: With over $16 million of cash on hand, no debt, and excess availability of $70 million giving us flexibility as we continue strengthening our business for the future.
Speaker #3: We are pleased with the traction we are already driving through our growth initiatives, which we'll talk about shortly, and believe we have a solid plan in place to return DXL to profitability.
Speaker #3: And with that, let me turn to our first quarter results. I am pleased to report that our first quarter performance reflected improvement as we began fiscal 2026, which was due to the company-specific initiatives which we have been implementing.
Speaker #3: Comparable sales were down 1.3% in February, down 2.7% in March, and down 6.8% in April. While the shift in the Easter calendar had some effect on the comparison between March and April, we also believe softer April demand reflected broader macroeconomic pressure on consumer confidence and discretionary spending, including the current global conflict, higher fuel costs, and inflation.
Harvey Kanter: Comparable sales were down 1.3% in February, down 2.7% in March, and down 6.8% in April. While the shift in the Easter calendar had some effect on the comparison between March and April, we also believe softer April demand reflected broader macroeconomic pressure on consumer confidence and discretionary spending, including the current global conflict, higher fuel costs, and inflation. We also believe the growing impact of GLP-1 medications is contributing to structural change in demand within the big and tall category. For the quarter, comparable sales were down 3.8%, representing our best quarterly comp performance since Q2 2023. Although we still have meaningful work ahead, we are encouraged by the improvement in the quarter and believe it may indicate that our turnaround efforts are beginning to gain traction. For the quarter, store comparable sales were down 4.6%, and our direct comparable sales were down 1.6%.
Harvey Kanter: Comparable sales were down 1.3% in February, down 2.7% in March, and down 6.8% in April. While the shift in the Easter calendar had some effect on the comparison between March and April, we also believe softer April demand reflected broader macroeconomic pressure on consumer confidence and discretionary spending, including the current global conflict, higher fuel costs, and inflation. We also believe the growing impact of GLP-1 medications is contributing to structural change in demand within the big and tall category. For the quarter, comparable sales were down 3.8%, representing our best quarterly comp performance since Q2 2023. Although we still have meaningful work ahead, we are encouraged by the improvement in the quarter and believe it may indicate that our turnaround efforts are beginning to gain traction. For the quarter, store comparable sales were down 4.6%, and our direct comparable sales were down 1.6%.
Speaker #3: We also believe the growing impact of GLP-1 medications is contributing to structural change in demand, within the big-and-tall category. For the quarter, comparable sales were down 3.8%, representing our best quarterly comp performance since the second quarter of 2023.
Speaker #3: Although we have still meaningful work ahead, we are encouraged by the improvement in the quarter and believe it may indicate that our turnaround efforts are beginning to gain traction.
Speaker #3: For the quarter, store comparable sales were down 4.6%, and our direct comparable sales down were down 1.6%. Store traffic remains our most significant challenge.
Harvey Kanter: Store traffic remains our most significant challenge. Although we continue to be encouraged by the relative stability in conversion and dollars per transaction, which has helped offset a portion of that pressure. In direct, we saw improvement in conversion driven by enhancements to the app and the overall site experience, and we also benefited from solid clearance performance, primarily through the direct channel. More broadly, the direct business generated demand through paid search, paid social, and programmatic marketing, while ongoing improvements in the app's performance, site experience, and speed supported better conversion. We continue to carefully evaluate our marketing allocation to strike the right balance between attracting new customers, which has improved since the Q4, and re-engaging repeat and lapsed customers where spending remains more cautious. Encouragingly, when new customers discover DXL, they continue to respond well to our assortment, proprietary fit, and value proposition.
Harvey Kanter: Store traffic remains our most significant challenge. Although we continue to be encouraged by the relative stability in conversion and dollars per transaction, which has helped offset a portion of that pressure. In direct, we saw improvement in conversion driven by enhancements to the app and the overall site experience, and we also benefited from solid clearance performance, primarily through the direct channel. More broadly, the direct business generated demand through paid search, paid social, and programmatic marketing, while ongoing improvements in the app's performance, site experience, and speed supported better conversion. We continue to carefully evaluate our marketing allocation to strike the right balance between attracting new customers, which has improved since the Q4, and re-engaging repeat and lapsed customers where spending remains more cautious. Encouragingly, when new customers discover DXL, they continue to respond well to our assortment, proprietary fit, and value proposition.
Speaker #3: Although we continue to be encouraged by the relative stability in conversion and dollars per transaction, which has helped offset a portion of that pressure, indirect, we saw improvement in conversion driven by enhancements to the app and the overall site experience.
Speaker #3: And we also benefited from solid clearance performance, primarily through the direct channel. More broadly, the direct business-generated demand through paid search, paid social, and programmatic marketing, while ongoing improvements in the app's performance, site experience, and speed supported better conversion.
Speaker #3: We continue to carefully evaluate our marketing allocation to strike the right balance between attracting new customers, which has improved since the fourth quarter, and re-engaging repeat and lapse customers, where spending remains more cautious.
Speaker #3: Encouragingly, when new customers discover DXL, they continue to respond well to our assortment, proprietary fit, and value proposition. At the same time, many existing customers appear to be shopping more on a need than on a discretionary want basis.
Harvey Kanter: At the same time, many existing customers appear to be shopping more on a need than on a discretionary want basis. Based on customer surveys and related insight, that behavior appears to reflect a combination of weight loss journeys, shifting spending priorities, and delayed purchasing decisions. Importantly, we believe the underlying affinity for the DXL experience remains very strong. Our merchandising efforts remain focused on sharpening value, strengthening private brands, and improving inventory flow to better align with current demand. Private brands accounted for 65.9% of the Q1 sales, compared with 65% in the prior period. We are also leaning further into private brands, particularly Harbor Bay, as an opening price and value driver, while continuing to improve storytelling around quality, fit, and value across every channel.
Harvey Kanter: At the same time, many existing customers appear to be shopping more on a need than on a discretionary want basis. Based on customer surveys and related insight, that behavior appears to reflect a combination of weight loss journeys, shifting spending priorities, and delayed purchasing decisions. Importantly, we believe the underlying affinity for the DXL experience remains very strong. Our merchandising efforts remain focused on sharpening value, strengthening private brands, and improving inventory flow to better align with current demand. Private brands accounted for 65.9% of the Q1 sales, compared with 65% in the prior period. We are also leaning further into private brands, particularly Harbor Bay, as an opening price and value driver, while continuing to improve storytelling around quality, fit, and value across every channel.
Speaker #3: Based on customer surveys and related insight, that behavior appears to reflect a combination of weight loss journeys, shifting spending priorities, and delayed purchasing decisions.
Speaker #3: Importantly, we believe the underlying affinity for the DXL experience remains very strong. Our merchandising efforts remain focused on sharpening value, strengthening private brands, and improving inventory flow to better align with current demand.
Speaker #3: Private brands accounted for 65.9% of the first quarter sales, compared with 65% in the prior period. We are also leaning further into private brands, particularly Harbor Bay, as an opening price and value driver, while continuing to improve storytelling around quality fit and value.
Speaker #3: Across every channel, our creative and messaging have become more focused on essentials, cost per wear, and our trusted fit, reinforcing our position with a more value-conscious customer.
Harvey Kanter: Our creative and messaging have become more focused on essentials, cost per wear, and our trusted fit, reinforcing our position with a more value-conscious customer. We are also rebalancing the promotional calendar towards higher-margin and higher inventory risk categories so that promotions can help drive demand while protecting profitability and reducing future inventory exposure. Operationally, the team is actively managing supply chain and extended transit times that delay certain key spring receipts. In response, our sourcing partners are working to pull forward production where possible. Vendors are booking containers earlier, and our flow and allocation strategies are being adjusted to better reflect current sales trends.
Harvey Kanter: Our creative and messaging have become more focused on essentials, cost per wear, and our trusted fit, reinforcing our position with a more value-conscious customer. We are also rebalancing the promotional calendar towards higher-margin and higher inventory risk categories so that promotions can help drive demand while protecting profitability and reducing future inventory exposure. Operationally, the team is actively managing supply chain and extended transit times that delay certain key spring receipts. In response, our sourcing partners are working to pull forward production where possible. Vendors are booking containers earlier, and our flow and allocation strategies are being adjusted to better reflect current sales trends.
Speaker #3: We are also rebalancing the promotional calendar towards higher margin and higher inventory risk categories, so that promotions can help drive demand while protecting profitability and reducing future inventory exposure.
Speaker #3: Operationally, the team is actively managing supply chain and extended transit times that delayed certain key spring receipts. In response, our sourcing partners are working to pull forward production where possible, vendors are booking containers earlier, and our flow and allocation strategies are being adjusted to better reflect current sales trends.
Speaker #3: At the same time, our Nordstrom's marketplace business continues to be building momentum, with fourth-quarter demand up more than 20% versus last year, supported by stronger storytelling, improved product visibility, expanded placement in high-traffic categories, and curated events such as the upcoming Father's Day gift guide.
Harvey Kanter: At the same time, our Nordstrom marketplace business continues to be building momentum with Q1 demand up more than 20% versus last year, supported by stronger storytelling, improved product visibility, expanded placement in high-traffic categories, and curated events such as the upcoming Father's Day gift guide. Overall, our merchandising organization is responding proactively to softer recent sales with a tighter, more focused approach to improve conversion, grow margin, and improve inventory productivity. A second topic that remains top of mind is tariffs. In April, the U.S. Customs and Border Protection launched an online portal through which companies may submit refund requests. During Q1, we submitted a claim seeking a refund of approximately $4 million related to tariffs previously paid. The timing and amount of any recovery remains uncertain. We would recognize any recovery when considered realizable.
Harvey Kanter: At the same time, our Nordstrom marketplace business continues to be building momentum with Q1 demand up more than 20% versus last year, supported by stronger storytelling, improved product visibility, expanded placement in high-traffic categories, and curated events such as the upcoming Father's Day gift guide. Overall, our merchandising organization is responding proactively to softer recent sales with a tighter, more focused approach to improve conversion, grow margin, and improve inventory productivity. A second topic that remains top of mind is tariffs. In April, the U.S. Customs and Border Protection launched an online portal through which companies may submit refund requests. During Q1, we submitted a claim seeking a refund of approximately $4 million related to tariffs previously paid. The timing and amount of any recovery remains uncertain. We would recognize any recovery when considered realizable.
Speaker #3: Overall, our merchandising organization is responding proactively to softer recent sales with a tighter, more focused approach to improve conversion, grow margin, and improve inventory productivity.
Speaker #3: A second topic that remains top of mind is tariffs. In April, the US Customs and Border Protection launched an online portal through which companies may submit refund requests.
Speaker #3: During the first quarter, we submitted a claim seeking a refund of approximately $4 million related to tariffs previously paid. The timing and amount of any recovery remain uncertain, and we would recognize any recovery when considered realizable.
Speaker #3: Given the current volatility surrounding trade discussions, it remains difficult to determine the full impact tariffs may have on our fiscal 2026 results. However, if currently enacted rates remain in effect through fiscal 2026, and no additional tariffs are imposed, we estimate that the impact of tariffs on gross margin, exclusive of any refunds realized, will be approximately 100 basis points—which is an improvement from our previous estimate of 150 basis points.
Harvey Kanter: Given the current volatility surrounding trade discussions, it remains difficult to determine the full impact that tariffs may have on our fiscal 2026 results. However, if currently enacted rates remain in effect through fiscal 2026 and no additional tariffs are imposed, we estimate that the impact of tariffs on gross margin, exclusive of any refunds realized, will be approximately 100 basis points, which is an improvement from our previous estimate of 150 basis points. As we look forward, we remain focused on a small number of strategic priorities that we believe can meaningfully strengthen the business over time. Three of the most important are FiTMAP, our application of AI, and our work to better understand GLP-1-related customer behavior. What connects these priorities is that each reflects a meaningful shift in how our customer shops, how he discovers product, and how we need to evolve to serve him more effectively.
Harvey Kanter: Given the current volatility surrounding trade discussions, it remains difficult to determine the full impact that tariffs may have on our fiscal 2026 results. However, if currently enacted rates remain in effect through fiscal 2026 and no additional tariffs are imposed, we estimate that the impact of tariffs on gross margin, exclusive of any refunds realized, will be approximately 100 basis points, which is an improvement from our previous estimate of 150 basis points. As we look forward, we remain focused on a small number of strategic priorities that we believe can meaningfully strengthen the business over time. Three of the most important are FiTMAP, our application of AI, and our work to better understand GLP-1-related customer behavior. What connects these priorities is that each reflects a meaningful shift in how our customer shops, how he discovers product, and how we need to evolve to serve him more effectively.
Speaker #3: As we look forward, we remain focused on a small number of strategic priorities that we believe can meaningfully strengthen the business over time. Three of the most important are FitMap, our application of AI, and our work to better understand GLP-1 related customer behavior.
Speaker #3: What connects these priorities is that each reflects a meaningful shift in how our customers shop, how we discover product, and how we need to evolve to serve them more effectively.
Speaker #3: These are not side initiatives. They are our strategic growth levers that we believe can improve customer engagement, sharpen our competitive position, and create more durable, long-term value.
Harvey Kanter: These are not side initiatives. They are our strategic growth levers that we believe can improve customer engagement, sharpen our competitive position, and create more durable long-term value. First, FitMap. FitMap is a strong example of that strategy in action. We have exclusive rights to our FitMap technology platform until 2030. FitMap remains one of the company's most important strategic long-term growth drivers. During the quarter, we completed a rollout of FitMap across all 188 stores that we're rolling out to enhance the customer journey. Since launch, more than 100,000 customers have engaged with the platform, and early results continue to reinforce its value. Customers who use FitMap have demonstrated stronger conversion, higher average order values, greater purchase frequency, and lower return rates, underscoring the personalized fit element which it can play in driving both customer satisfaction and profitable growth.
Harvey Kanter: These are not side initiatives. They are our strategic growth levers that we believe can improve customer engagement, sharpen our competitive position, and create more durable long-term value. First, FitMap. FitMap is a strong example of that strategy in action. We have exclusive rights to our FitMap technology platform until 2030. FitMap remains one of the company's most important strategic long-term growth drivers. During the quarter, we completed a rollout of FitMap across all 188 stores that we're rolling out to enhance the customer journey. Since launch, more than 100,000 customers have engaged with the platform, and early results continue to reinforce its value. Customers who use FitMap have demonstrated stronger conversion, higher average order values, greater purchase frequency, and lower return rates, underscoring the personalized fit element which it can play in driving both customer satisfaction and profitable growth.
Speaker #3: First, FitMap. FitMap is a strong example of that strategy in action. We have exclusive rights to our FitMap technology platform until 2030. FitMap remains one of the company's most important strategic long-term growth drivers.
Speaker #3: During the quarter, we completed a rollout of FitMap across all 188 stores that were rolling out in to enhance the customer journey. This launched more than 100,000 customers have engaged with the platform, and early results continue to reinforce its value.
Speaker #3: Customers who use FitMap have demonstrated stronger conversion, higher average order values, greater purchase frequency, and lower return rates, underscoring the personalized fit element, which can play a role in driving both customer satisfaction and profitable growth.
Speaker #3: Our focus now is on continuing to build adoption and extending the value of that FitMap more seamlessly across all channels and over time. The second pillar is AI.
Harvey Kanter: Our focus now is on continuing to build adoption and extending the value of that FiTMAP more seamlessly across all channels and over time. The second pillar is AI. We are sharpening our focus on artificial intelligence as consumer shopping behavior continues to evolve. As AI-powered search and discovery tools become increasingly important in e-commerce, we are investing to ensure that our products and content are more visible, relevant, and accessible across these emerging environments, including conversational and agent-driven experiences that differ meaningfully from traditional keyword-based search. During the quarter, we launched new AI initiatives to improve product quality, enrich item-level attributes, and strengthen our ability to connect product, pricing, and inventory information across AI-enabled platforms. These efforts are designed to improve discoverability, support future commerce applications, and position DXL to compete effectively as a digital shopping partner in the journey and become more conversational and increasingly agent-assisted.
Harvey Kanter: Our focus now is on continuing to build adoption and extending the value of that FiTMAP more seamlessly across all channels and over time. The second pillar is AI. We are sharpening our focus on artificial intelligence as consumer shopping behavior continues to evolve. As AI-powered search and discovery tools become increasingly important in e-commerce, we are investing to ensure that our products and content are more visible, relevant, and accessible across these emerging environments, including conversational and agent-driven experiences that differ meaningfully from traditional keyword-based search. During the quarter, we launched new AI initiatives to improve product quality, enrich item-level attributes, and strengthen our ability to connect product, pricing, and inventory information across AI-enabled platforms. These efforts are designed to improve discoverability, support future commerce applications, and position DXL to compete effectively as a digital shopping partner in the journey and become more conversational and increasingly agent-assisted.
Speaker #3: We are sharpening our focus on artificial intelligence as consumer shopping behavior continues to evolve. As AI-powered search and discovery tools become increasingly important in e-commerce, we are investing to ensure that our products are in content or more visible, relevant, and accessible across these emerging environments.
Speaker #3: Including conversational and agent-driven experiences that differ meaningfully from traditional keyword-based search. During the quarter, we launched new AI initiatives to improve product quality, enrich item-level attributes, and strengthen our ability to connect product, pricing, and inventory information across AI-enabled platforms.
Speaker #3: These efforts are designed to improve discoverability, support future commerce applications, and position DXL to compete effectively as a digital shopping partner in the journey and become more conversational and increasingly agent-assisted.
Speaker #3: The third pillar is GLP-1, an area where we are working to be thoughtful, data-driven, and proactive. We continue to deepen our understanding of how GLP-1 usage may be influencing consumer behavior and category demand.
Harvey Kanter: The third pillar is GLP-1, an area where we are working to be thoughtful, data-driven, and proactive. We continue to deepen our understanding of how GLP-1 usage may be influencing consumer behavior and category demand. Our in-house research indicates that a meaningful portion of our customer base is currently using GLP-1 medications, contributing to more dynamic sizing needs over time. We are responding by broadening our select assortments in smaller sizes and using customer insights to inform future merchandising, marketing, and re-engagement strategies. Importantly, we view this as both a near-term challenge and, most importantly, a long-term opportunity. While some customers may pause apparel purchases during periods of rapid size change, many of our guests have indicated an intention to return once they reach a more stable size profile. By staying closely aligned with these evolving customer needs, we believe we can strengthen retention, reactivation, and lifetime value over time.
Harvey Kanter: The third pillar is GLP-1, an area where we are working to be thoughtful, data-driven, and proactive. We continue to deepen our understanding of how GLP-1 usage may be influencing consumer behavior and category demand. Our in-house research indicates that a meaningful portion of our customer base is currently using GLP-1 medications, contributing to more dynamic sizing needs over time. We are responding by broadening our select assortments in smaller sizes and using customer insights to inform future merchandising, marketing, and re-engagement strategies. Importantly, we view this as both a near-term challenge and, most importantly, a long-term opportunity. While some customers may pause apparel purchases during periods of rapid size change, many of our guests have indicated an intention to return once they reach a more stable size profile. By staying closely aligned with these evolving customer needs, we believe we can strengthen retention, reactivation, and lifetime value over time.
Speaker #3: Our in-house research indicates that a meaningful portion of our customer base is currently using GLP-1 medications contributing to more dynamic sizing needs over time.
Speaker #3: We are responding by broadening our select assortments in smaller sizes and using customer insights to inform future merchandising, marketing, and re-engagement strategies. Importantly, we view this as both a near-term challenge and, most importantly, a long-term opportunity.
Speaker #3: While some customers may pause apparel purchases during periods of rapid size change, many of our guests have indicated an intention to return once they reach a more stable size profile.
Speaker #3: By staying close to the line with these evolving customer needs, we believe we can strengthen retention, reactivation, and lifetime value over time. Taken together, these three priorities reflect our broader effort and focus to evolve DXL in step with the way our customer is changing and to position the business for continued relevance and resilience.
Harvey Kanter: Taken together, these three priorities reflect our broader effort and focus to evolve the DXL in step with the way our customer is changing and to position the business for continued relevance and resilience. With that, I'll turn the call over to Peter for a review of our financial results. Peter?
Harvey Kanter: Taken together, these three priorities reflect our broader effort and focus to evolve the DXL in step with the way our customer is changing and to position the business for continued relevance and resilience. With that, I'll turn the call over to Peter for a review of our financial results. Peter?
Speaker #3: And with that, I'll turn the call over to Peter for a review of our financial results. Peter? Thank you, Harvey, and good morning, everyone.
Peter Stratton: Thank you, Harvey, and good morning, everyone. I'll begin with additional perspective on our Q1 financial performance. Net sales for Q1 were $103.3 million, compared with $105.5 million in Q1 of last year. Comparable sales for Q1 were down 3.8%, with store comps down 4.6% and direct comps down 1.6%. The decline in comparable sales was driven primarily by continued pressure on traffic, particularly in stores, partially offset by improvements in conversion and dollars per transaction. The direct business improved during Q1, supported by demand generated through paid search, paid social, and programmatic marketing, as well as enhancements to the website and app that contributed to improved conversion. For Q1 of fiscal 2026, gross margin, inclusive of occupancy costs, was 44.3%, compared with 45.1% in Q1 of fiscal 2025.
Peter Stratton: Thank you, Harvey, and good morning, everyone. I'll begin with additional perspective on our Q1 financial performance. Net sales for Q1 were $103.3 million, compared with $105.5 million in Q1 of last year. Comparable sales for Q1 were down 3.8%, with store comps down 4.6% and direct comps down 1.6%. The decline in comparable sales was driven primarily by continued pressure on traffic, particularly in stores, partially offset by improvements in conversion and dollars per transaction. The direct business improved during Q1, supported by demand generated through paid search, paid social, and programmatic marketing, as well as enhancements to the website and app that contributed to improved conversion. For Q1 of fiscal 2026, gross margin, inclusive of occupancy costs, was 44.3%, compared with 45.1% in Q1 of fiscal 2025.
Speaker #3: I'll begin with additional perspective on our first quarter financial performance. Net sales for the first quarter were $103.3 million, compared with $105.5 million in the first quarter of last year.
Speaker #3: Comparable sales for the quarter were down 3.8%, with store comps down 4.6% and direct comps down 1.6%. The decline in comparable sales was driven primarily by continued pressure on traffic, particularly in stores, partially offset by improvements in conversion and dollars per transaction.
Speaker #3: The direct business improved during the quarter, supported by demand generated through paid search, paid social, and programmatic marketing. As well as enhancements to the website and app that contributed to improved conversion.
Speaker #3: For the first quarter of fiscal 2026, gross margin, inclusive of occupancy costs, was 44.3%, compared with 45.1% in the first quarter of fiscal 2025.
Speaker #3: Gross margin declined 80 basis points, driven by a 100 basis point decrease in merchandise margin, partially offset by a 20 basis point decrease in occupancy costs.
Peter Stratton: Gross margin declined 80 basis points, driven by a 100 basis point decrease in merchandise margin, partially offset by a 20 basis point decrease in occupancy costs. The decline in merchandise margin was primarily due to the impact of tariffs, higher shipping costs resulting from fuel surcharges, and increased markdown activity associated with clearance sales. These pressures were partially offset by a shift in product mix toward private brand merchandise and favorable loyalty costs. Occupancy improved primarily due to a landlord payment associated with an early lease termination, partially offset by higher rents resulting from lease extensions. Selling, general, and administrative expenses were 45% of sales, compared with 44.9% in Q1 of fiscal 2025. On a dollar basis, SG&A decreased by $0.9 million versus the prior year, primarily due to lower supporting payroll costs in incentive-based compensation, partially offset by higher marketing expense.
Peter Stratton: Gross margin declined 80 basis points, driven by a 100 basis point decrease in merchandise margin, partially offset by a 20 basis point decrease in occupancy costs. The decline in merchandise margin was primarily due to the impact of tariffs, higher shipping costs resulting from fuel surcharges, and increased markdown activity associated with clearance sales. These pressures were partially offset by a shift in product mix toward private brand merchandise and favorable loyalty costs. Occupancy improved primarily due to a landlord payment associated with an early lease termination, partially offset by higher rents resulting from lease extensions. Selling, general, and administrative expenses were 45% of sales, compared with 44.9% in Q1 of fiscal 2025. On a dollar basis, SG&A decreased by $0.9 million versus the prior year, primarily due to lower supporting payroll costs in incentive-based compensation, partially offset by higher marketing expense.
Speaker #3: The decline in merchandise margin was primarily due to the impact of tariffs, higher shipping costs resulting from fuel surcharges, an increased markdown activity associated with clearance sales.
Speaker #3: These pressures were partially offset by a shift in product mix toward private brand merchandise in favorable loyalty costs. Occupancy improved primarily due to a landlord payment associated with an early lease termination partially offset by higher rents resulting from lease extensions.
Speaker #3: Selling general and administrative expenses were 45% of sales, compared with 44.9% in the first quarter of fiscal 2025. On a dollar basis, SG&A decreased by 0.9 million versus the prior year, primarily due to lower supporting payroll costs and incentive-based compensation, partially offset by higher marketing expense.
Speaker #3: Marketing costs were 6.5% of sales in the quarter, compared with 6.1% last year, and for fiscal 2026, we currently expect marketing costs to be approximately 5.8% of sales.
Peter Stratton: Marketing costs were 6.5% of sales in the quarter, compared with 6.1% last year. For fiscal 2026, we currently expect marketing costs to be approximately 5.8% of sales. Net loss for the quarter was $5.9 million, or $0.11 per diluted share. Compared with a net loss of $1.9 million, or $0.04 per diluted share in Q1 of fiscal 2025. On a non-GAAP basis, adjusted net loss was $0.06 per diluted share, compared with an adjusted net loss of $0.04 per diluted share last year. Adjusted EBITDA for Q1 was a loss of $0.7 million, compared with +$0.2 million in the prior year period. We also incurred $1.2 million of merger-related transaction costs in the quarter, primarily related to professional service fees associated with the pending merger. I will close with a few comments on liquidity and capital allocation.
Peter Stratton: Marketing costs were 6.5% of sales in the quarter, compared with 6.1% last year. For fiscal 2026, we currently expect marketing costs to be approximately 5.8% of sales. Net loss for the quarter was $5.9 million, or $0.11 per diluted share. Compared with a net loss of $1.9 million, or $0.04 per diluted share in Q1 of fiscal 2025. On a non-GAAP basis, adjusted net loss was $0.06 per diluted share, compared with an adjusted net loss of $0.04 per diluted share last year. Adjusted EBITDA for Q1 was a loss of $0.7 million, compared with +$0.2 million in the prior year period. We also incurred $1.2 million of merger-related transaction costs in the quarter, primarily related to professional service fees associated with the pending merger. I will close with a few comments on liquidity and capital allocation.
Speaker #3: Net loss for the quarter was $5.9 million, or $0.11 per diluted share, compared with a net loss of $1.9 million, or $0.04 per diluted share, in the first quarter of fiscal 2025.
Speaker #3: On a non-gap basis, adjusted net loss was 6 cents per diluted share, compared with an adjusted net loss of 4 cents per diluted share last year.
Speaker #3: Adjusted EBITDA for the first quarter was a loss of 0.7 million compared with positive 0.2 million in the prior year period. We also incurred 1.2 million of merger-related transaction costs in the quarter, primarily related to professional service fees, associated with the pending merger.
Speaker #3: I will close with a few comments on liquidity and capital allocation. As of May 2, 2026, we had cash and investments of $16.2 million, compared with $29.1 million a year ago.
Peter Stratton: As of 2 May 2026, we had cash in investments of $16.2 million, compared with $29.1 million a year ago, with no outstanding debt in either period. Availability under our credit facility was $70 million, compared with $77.1 million last year, and continues to be driven primarily by available inventory. Inventory at quarter end was $81.4 million, down $4.1 million from a year ago, and we continue to take proactive steps to manage inventory and adjust receipt plans in light of the ongoing macroeconomic factors affecting consumer spending. Free cash flow for the first 3 months was a use of $12.7 million, compared with a use of $18.8 million in the prior year period.
Peter Stratton: As of 2 May 2026, we had cash in investments of $16.2 million, compared with $29.1 million a year ago, with no outstanding debt in either period. Availability under our credit facility was $70 million, compared with $77.1 million last year, and continues to be driven primarily by available inventory. Inventory at quarter end was $81.4 million, down $4.1 million from a year ago, and we continue to take proactive steps to manage inventory and adjust receipt plans in light of the ongoing macroeconomic factors affecting consumer spending. Free cash flow for the first 3 months was a use of $12.7 million, compared with a use of $18.8 million in the prior year period.
Speaker #3: With no outstanding debt in either period, availability under our credit facility was $70 million, compared with $77.1 million last year, and continues to be driven primarily by available inventory.
Speaker #3: Inventory at quarter end was 81.4 million, down 4.1 million from a year ago, and we continue to take proactive steps to manage inventory and adjust receipt plans in light of the ongoing macroeconomic factors affecting consumer spending.
Speaker #3: Free cash flow for the first three months was a use of 12.7 million compared with a use of 18.8 million in the prior year period.
Speaker #3: For fiscal 2026, we continue to expect capital expenditures to range from $8 million to $12 million, net of tenant incentives, with spending focused on select store projects, maintenance of our existing fleet, and distribution center and technology-related initiatives that support our business priorities.
Peter Stratton: For fiscal 2026, we continue to expect capital expenditures to range from $8 to 12 million, net of tenant incentives, with spending focused on select store projects, maintenance of our existing fleet and distribution center, and technology-related initiatives that support our business priorities. With that, I will turn the call back to Harvey for some closing remarks. Harvey?
Peter Stratton: For fiscal 2026, we continue to expect capital expenditures to range from $8 to 12 million, net of tenant incentives, with spending focused on select store projects, maintenance of our existing fleet and distribution center, and technology-related initiatives that support our business priorities. With that, I will turn the call back to Harvey for some closing remarks. Harvey?
Speaker #3: With that, I will turn the call back to Harvey for some closing remarks. Harvey? Thank you, Peter. Before we open the floor to Q&A.
Harvey Kanter: Thank you, Peter. Before we open the floor to Q&A, there are a few additional topics we would like to cover. First, I would like to address CEO succession planning. On a personal note, it is difficult to believe that I have now served as CEO of DXL for more than seven years. What began as a three-year commitment evolved because of the significant opportunity I believe which exists in serving the big and tall consumer. I have been constantly inspired by the passion our team and leadership have for that mission and the strong culture that has been built across DXL. While the path over the years has included both progress and volatility, our belief in the underserved addressable market and in DXL's long-term opportunity remains unchanged. It still drives me today and will continue to do so through the very end of my journey here.
Harvey Kanter: Thank you, Peter. Before we open the floor to Q&A, there are a few additional topics we would like to cover. First, I would like to address CEO succession planning. On a personal note, it is difficult to believe that I have now served as CEO of DXL for more than seven years. What began as a three-year commitment evolved because of the significant opportunity I believe which exists in serving the big and tall consumer. I have been constantly inspired by the passion our team and leadership have for that mission and the strong culture that has been built across DXL. While the path over the years has included both progress and volatility, our belief in the underserved addressable market and in DXL's long-term opportunity remains unchanged. It still drives me today and will continue to do so through the very end of my journey here.
Speaker #3: There are a few additional topics we'd like to cover. First, I'd like to address CEO Succession Planning. On a personal note, it is difficult to believe that I have now served as CEO of DXL for more than seven years.
Speaker #3: What began as a three-year commitment evolved because of the significant opportunity I believe exists in serving the big and tall consumer. I've been constantly inspired by the passion our team and leadership have for that mission and the strong culture that has been built across DXL.
Speaker #3: While the path over the years has included both progress and volatility, our belief in the underserved, addressable market—and in DXL's long-term opportunity—remains unchanged.
Speaker #3: It still drives me today and will continue to do so through the very end of my journey here. In terms of timing, as previously disclosed in our 8K filing last month, my employment contract is expiring, and I believe the board informed the board of my intention to retire effective August 11th, 2026.
Harvey Kanter: In terms of timing, as previously disclosed in our 8-K filing last month, my employment contract is expiring. I informed the board of my intention to retire effective 11 August 2026. The board and I have been discussing my retirement and succession planning for a while. This is something our board takes very seriously. The board will ensure we have the right leadership in place to lead DXL beyond 11 August. In the meantime, I am committed to leading the company as we continue to make a meaningful difference in our customer's life, return the business to growth, and create long-term shareholder value. Next, turning to our pending merger with FullBeauty Brands.
Harvey Kanter: In terms of timing, as previously disclosed in our 8-K filing last month, my employment contract is expiring. I informed the board of my intention to retire effective 11 August 2026. The board and I have been discussing my retirement and succession planning for a while. This is something our board takes very seriously. The board will ensure we have the right leadership in place to lead DXL beyond 11 August. In the meantime, I am committed to leading the company as we continue to make a meaningful difference in our customer's life, return the business to growth, and create long-term shareholder value. Next, turning to our pending merger with FullBeauty Brands.
Speaker #3: The board and I have been discussing my retirement and succession planning for a while. This is something our board takes very seriously, and the board will ensure we have the right leadership in place to lead DXL beyond August 11.
Speaker #3: In the meantime, I am committed to leading the company as we continue to make a meaningful difference in our customers' life, return the business to growth, and create long-term shareholder value.
Speaker #3: Next, turning to our pending merger with Full Beauty. This morning, we announced that as part of our ongoing fiduciary duties to stockholders, our board has conducted a comprehensive reevaluation of the merger and believes that the existing terms of the merger agreement are not in the best interests of DXL stockholders.
Harvey Kanter: This morning, we announced that as part of ongoing fiduciary duties to stockholders, our board has conducted a comprehensive reevaluation of the merger and believes that the existing terms of the merger agreement are not in the best interest of DXL stockholders. We are engaging with FullBeauty Brands in very constructive discussions to determine the best path forward. With that said, we are not commenting further on the merger today. The purpose of today's call is to discuss our operational and financial performance for the Q1. We would appreciate you keeping your questions focused on these topics. Finally, I will close by saying that our team remains one of DXL's greatest assets. I continue to be energized by the commitment, the professionalism, and our passion of our associates across the organization as we continue to work to serve the underserved big and tall guests.
Harvey Kanter: This morning, we announced that as part of ongoing fiduciary duties to stockholders, our board has conducted a comprehensive reevaluation of the merger and believes that the existing terms of the merger agreement are not in the best interest of DXL stockholders. We are engaging with FullBeauty Brands in very constructive discussions to determine the best path forward. With that said, we are not commenting further on the merger today. The purpose of today's call is to discuss our operational and financial performance for the Q1. We would appreciate you keeping your questions focused on these topics. Finally, I will close by saying that our team remains one of DXL's greatest assets. I continue to be energized by the commitment, the professionalism, and our passion of our associates across the organization as we continue to work to serve the underserved big and tall guests.
Speaker #3: We are engaging with Full Beauty in very constructive discussions to determine the best path forward. With that said, we are not commenting further on the merger today.
Speaker #3: The purpose of today's call is to discuss our operational and financial performance for the first quarter, we would appreciate you keeping your questions focused on these topics.
Speaker #3: And finally, I will close by saying that our team remains one of DXL's greatest assets. I continue to be energized by the commitment, the professionalism, and our passion for our associates across the organization as we continue to work to serve the underserved big and tall guest.
Speaker #3: None of our progress would be possible without the dedication of our teams and our stores, and our distribution center, corporate office, and guest engagement center.
Harvey Kanter: None of our progress would be possible without the dedication of our teams in our stores, in our distribution center, corporate office, and guest engagement center. Their efforts, together with the culture we have built, continue to move this business forward. I want to thank every member of the DXL team for their hard work and commitment to serving our customer and strengthening DXL's position as the place where men can find the fit, style, and confidence they are looking for and wear what they want. With that, operator, we will now take questions.
Harvey Kanter: None of our progress would be possible without the dedication of our teams in our stores, in our distribution center, corporate office, and guest engagement center. Their efforts, together with the culture we have built, continue to move this business forward. I want to thank every member of the DXL team for their hard work and commitment to serving our customer and strengthening DXL's position as the place where men can find the fit, style, and confidence they are looking for and wear what they want. With that, operator, we will now take questions.
Speaker #3: Their efforts together with the culture we have built continue to move this business forward. I want to thank every member of the DXL team for their hard work and commitment to serving our customer and strengthening DXL's position as the place where men can find the fit style and confidence they are looking for and wear what they want.
Speaker #3: And with that, operator, we will now take questions.
Speaker #2: Thank you. If you'd like to ask a question, please press star 11. If your question has been answered and you'd like to remove yourself from the queue, press star 11 again.
Operator: Thank you. If you'd like to ask a question, please press star one one. If your question has been answered and you'd like to remove yourself from the queue, press star one one again. Our first question comes from William Forsberg with Craig-Hallum. Your line is open.
Operator: Thank you. If you'd like to ask a question, please press star one one. If your question has been answered and you'd like to remove yourself from the queue, press star one one again. Our first question comes from William Forsberg with Craig-Hallum. Your line is open.
Speaker #2: Our first question comes from Will Forsberg with Craig Hallam, your line is open.
Speaker #3: Hey, thanks for taking my questions. I just wanted to start with comp trends. I'm curious if you can give us a sense for how comps have progressed here quarter to date.
William Forsberg: Hey, thanks for taking my questions. I just wanted to start with comp trends. I'm curious if you can give us a sense for how comps have progressed to your quarter to date, what you've seen in terms of traffic versus basket, and then how you're thinking about an inflection in comps in the back half of the year?
Will Forsberg: Hey, thanks for taking my questions. I just wanted to start with comp trends. I'm curious if you can give us a sense for how comps have progressed to your quarter to date, what you've seen in terms of traffic versus basket, and then how you're thinking about an inflection in comps in the back half of the year?
Speaker #3: What you've seen in terms of traffic versus basket, and then how you're thinking about an inflection in comps in the back half of the year.
Speaker #4: Sure. Sure. I'll take that one. So as we mentioned, we were really happy with our comp in the first quarter. Since the end of the first quarter, we've just closed May.
Harvey Kanter: Sure, sure. I'll take that one. As we mentioned, we were really happy with our comp in the first.
Harvey Kanter: Sure, sure. I'll take that one. As we mentioned, we were really happy with our comp in the first.Quarter. Since the end of Q1, we just closed May, comps were roughly in the minus 5% to 6%. I think that what we started to see in April is, we know our customer is sensitive to some of the issues that are going on more globally, most notably, I would say it's gasoline prices. We know that our customer has the resilience, and we've got the flexibility to be able to work through short-term bumps like that. I think with even at minus 5% to 6%, that's still an improvement of where we had been the last couple of years. I think we're happy with that.
Peter Stratton: quarter. Since the end of Q1, we just closed May, comps were roughly in the minus 5% to 6%. I think that what we started to see in April is, we know our customer is sensitive to some of the issues that are going on more globally, most notably, I would say it's gasoline prices. We know that our customer has the resilience, and we've got the flexibility to be able to work through short-term bumps like that. I think with even at minus 5% to 6%, that's still an improvement of where we had been the last couple of years. I think we're happy with that. We do expect that trends will continue in H2 of the year, notwithstanding other macro events and war in Iran and things like that. We are optimistic for H2 of the year.
Speaker #4: And comps were roughly in the minus 5 to 6 percent. I think that what we started to see in April is we know our customer is sensitive to some of the issues that are going on more globally most notably.
Speaker #4: I would say it's gasoline prices. And we know that we have our customer has the resilience, and we've got the flexibility to be able to work through short-term bumps like that.
Speaker #4: But I think with even at minus 5 to 6 percent, that's still an improvement of where we had been the last couple of years.
Speaker #4: So I think we're happy with that. We do expect that trends will continue in the second half of the year. Notwithstanding other macro events and war in Iran and things like that, but we are optimistic for the second half of the year.
Harvey Kanter: We do expect that trends will continue in H2 of the year, notwithstanding other macro events and war in Iran and things like that. We are optimistic for H2 of the year.
Speaker #3: All right. Thank you. And then just wondering if you can provide any more color on the puts and takes of the decline in merch margin.
William Forsberg: All right. Thank you. Just wondering if you can provide any more color on the puts and takes of the decline in merch margin. I guess, how much of that 100 basis points came from tariffs and fuel surcharges versus promotion? How would you expect that to play out kind of the balance of the year?
Will Forsberg: All right. Thank you. Just wondering if you can provide any more color on the puts and takes of the decline in merch margin. I guess, how much of that 100 basis points came from tariffs and fuel surcharges versus promotion? How would you expect that to play out kind of the balance of the year?
Speaker #3: I guess how much of that 100 basis points came from tariffs and fuel surcharges versus promotion? And then how would you expect that to play out kind of the balance of the year?
Speaker #4: Yeah. So tariffs we had mentioned that tariffs are likely going to account for about 100 basis points of exposure this year versus last year.
Peter Stratton: Yeah. We had mentioned that tariffs are likely going to account for about 100 basis points of exposure this year versus last year. We have submitted for refunds through the portal. The amount that we've submitted for is approximately $4 million. That will offset some of the exposure that we're going to see this year due to tariffs. Overall, I think promotions have been relatively consistent with where we expected. We have some events planned for coming up with Father's Day, where we're very excited about what we think we're going to be able to do in terms of generating demand as we head into the summer. Overall, we're relatively optimistic that we're going to be able to hold our margins, and just very encouraged about the developments on tariffs so far that we've seen in H1.
Harvey Kanter: Yeah. We had mentioned that tariffs are likely going to account for about 100 basis points of exposure this year versus last year. We have submitted for refunds through the portal. The amount that we've submitted for is approximately $4 million. That will offset some of the exposure that we're going to see this year due to tariffs. Overall, I think promotions have been relatively consistent with where we expected. We have some events planned for coming up with Father's Day, where we're very excited about what we think we're going to be able to do in terms of generating demand as we head into the summer. Overall, we're relatively optimistic that we're going to be able to hold our margins, and just very encouraged about the developments on tariffs so far that we've seen in H1.
Speaker #4: We have submitted for refunds through the portal. The amount that we've submitted for is approximately $4 million. So that will offset some of the exposure that we're going to see this year due to tariffs.
Speaker #4: But overall, I think promotions have been relatively consistent with where we expected. We have some events planned coming up for Father's Day.
Speaker #4: We're very excited about what we think we're going to be able to do in terms of generating demand as we head into the summer.
Speaker #4: But overall, we're relatively optimistic that we're going to be able to hold our margins and just very, very encouraged about the developments on tariffs so far that we've seen in the first half of the year.
Speaker #3: Okay. That's helpful. And then just last one for me. It seems like FitMap is gaining some strong traction. I think engagement is up another 60-plus percent sequentially.
William Forsberg: Okay. That's helpful. Just last one for me. It seems like FiTMAP is gaining some strong traction. I think engagement is up another 60%+ sequentially. I'm just curious if you're able to kind of give us a sense of the difference in order values and conversion rates from those using the FiTMAP versus the rest of the customer base.
Will Forsberg: Okay. That's helpful. Just last one for me. It seems like FiTMAP is gaining some strong traction. I think engagement is up another 60%+ sequentially. I'm just curious if you're able to kind of give us a sense of the difference in order values and conversion rates from those using the FiTMAP versus the rest of the customer base.
Speaker #3: I'm just curious if you're able to give us a sense of the difference in order values and conversion rates from those using the FitMap versus the rest of the customer base.
Speaker #5: I can't tell you exactly what the number I would say we're about 100 basis points, maybe higher in conversion, something like that. But definitely seeing greater conversion across the 188 stores.
Harvey Kanter: I can't tell you exactly what the number. I would say we're about 100 basis points, maybe higher in conversion, something like that. Definitely seeing greater conversion across the 188 stores than the 105, I think it's 105 stores that don't have FiTMAP. The basket is up double digits, and without telling you the exact number, I would say it's meaningfully up double digits. That's not like 80%, 90%, but it's not just 10%. It's meaningfully up, and it is a reason across literally every metric that we can measure, frequency, AUR, AOV, which is average order value, customer lifetime value, repeat rate, across every metric. The customer that is getting sized via FiTMAP is materially higher in performance than the customer not getting it.
Harvey Kanter: I can't tell you exactly what the number. I would say we're about 100 basis points, maybe higher in conversion, something like that. Definitely seeing greater conversion across the 188 stores than the 105, I think it's 105 stores that don't have FiTMAP. The basket is up double digits, and without telling you the exact number, I would say it's meaningfully up double digits. That's not like 80%, 90%, but it's not just 10%. It's meaningfully up, and it is a reason across literally every metric that we can measure, frequency, AUR, AOV, which is average order value, customer lifetime value, repeat rate, across every metric. The customer that is getting sized via FiTMAP is materially higher in performance than the customer not getting it.
Speaker #5: Then the 105, I think it's 105 stores that don't have FitMap. And then the basket is up double digits and without telling you the exact number.
Speaker #5: I would say it's meaningfully up double digits. That's not like 80, 90 percent, but it's not just 10 percent. It's meaningfully up. And it is a reason, across literally every metric that we can measure—frequency, AUR, AOV, which is average order value, customer lifetime value, repeat rate—across every metric, the customer that is getting sized via FitMap is materially higher in performance than the customer not getting it.
Speaker #5: And what we're interestingly measure is they're coming back and shopping with us if they get FitMap more, such that the percentage of customers that we want to have basically scanned is literally one of our greatest focuses when a customer comes in the store.
Harvey Kanter: What we're interestingly measure is they're coming back and shopping with us if they get FiTMAP more, such that the percentage of customers that we want to have basically scanned is literally one of our greatest focuses when a customer comes in the store. They have now the ability to shop at home on the app, in terms of using FiTMAP, and we have now mapped nearly 30 different brands. Once they are actually mapped and scanned, they can figure out which size they are in over 30 brands. The result of that is our return rate is actually down from online purchases made via the app once they've been scanned. Ultimately, why we're so optimistic about what this represents are basically what I've just kind of walked you through.
Harvey Kanter: What we're interestingly measure is they're coming back and shopping with us if they get FiTMAP more, such that the percentage of customers that we want to have basically scanned is literally one of our greatest focuses when a customer comes in the store. They have now the ability to shop at home on the app, in terms of using FiTMAP, and we have now mapped nearly 30 different brands. Once they are actually mapped and scanned, they can figure out which size they are in over 30 brands. The result of that is our return rate is actually down from online purchases made via the app once they've been scanned. Ultimately, why we're so optimistic about what this represents are basically what I've just kind of walked you through.
Speaker #5: And they have now the ability to shop at home on the app in terms of using FitMap. And we have now mapped nearly 30 different brands to once they are actually mapped and scanned, they can figure out which size they are in over 30 brands and the result of that is our return rate is actually down from online purchases made via the app once they've been scanned.
Speaker #5: So ultimately, why we're so optimistic about what this represents are basically what I've just kind of walked you through.
Speaker #3: Appreciate it. Thank you.
William Forsberg: Appreciate it. Thank you.
Will Forsberg: Appreciate it. Thank you.
Speaker #5: Well, with that, I want to thank you all for participating and listening to our earlier comments. We appreciate your support, and we look forward to getting back engaged with you at the end of Q2.
Harvey Kanter: Well, with that, I want to thank you all for participating and listening to our earlier comments. We appreciate your support, and we look forward to getting back engaged with you at the end of Q2. You have a great day and a happy, healthy, and warm summer.
Harvey Kanter: Well, with that, I want to thank you all for participating and listening to our earlier comments. We appreciate your support, and we look forward to getting back engaged with you at the end of Q2. You have a great day and a happy, healthy, and warm summer.
Speaker #5: You have a great day and a happy healthy and warm summer.
Operator: Thank you for your participation. You may now disconnect.
Operator: Thank you for your participation. You may now disconnect.
