Q2 2026 Petco Health and Wellness Co Inc Earnings Call

September 2, 2026

Operator: Good day, and welcome to Petco's Q2 2026 earnings conference call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. Today's earnings call will last 45 minutes, including remarks from management, followed by a Q&A session. We ask that you please limit yourself to one question and one follow-up. To ask a question, you may press star then one on your telephone keypad. To withdraw your question, please press star then two. Please note this event is being recorded. I would now like to turn the conference over to Roxanne Meyer, Vice President of Investor Relations and Treasury. Please go ahead.

Speaker #1: Good day, and welcome to Petco's second quarter 2026 earnings conference call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero.

Speaker #1: Today's earnings call will last 45 minutes, including remarks from management, followed by a Q&A session. We ask that you please limit yourself to one question and one follow-up.

Speaker #1: To ask a question, you may press star, then 1 on your telephone keypad. To withdraw your question, please press star, then 2. Please note, this event is being recorded.

Speaker #1: I would now like to turn the conference over to Roxanne Meyer, Vice President of Investor Relations and Treasury. Please go ahead.

Speaker #2: Good afternoon, and welcome to Petco's second quarter fiscal 2026 earnings conference call. Joining me on the call today are Joel Anderson, Petco's Chief Executive Officer, and Sabrina Simmons, Petco's Chief Financial Officer.

Roxanne Meyer: Good afternoon, and welcome to Petco's Q2 fiscal 2026 earnings conference call. Joining me on the call today are Joel Anderson, Petco's Chief Executive Officer, and Sabrina Simmons, Petco's Chief Financial Officer. In addition to the earnings release, we've posted a slide presentation on our website at ir.petco.com. I'd like to remind everyone that on this call, we will make certain forward-looking statements which are subject to a number of risks and uncertainties that could cause actual results to differ materially from such statements. These risks and uncertainties include those set out in our earnings materials and SEC filings. In addition, on today's call, we will refer to certain non-GAAP financial measures. Reconciliations of these measures can be found in our earnings release, presentation, and SEC filings. With that, I'll turn the call over to Joel.

Speaker #2: In addition to the earnings release, we've posted a slide presentation on our website at ir.petco.com. I'd like to remind everyone that on this call, we will make certain forward-looking statements, which are subject to a number of risks and uncertainties that could cause actual results to differ materially from such statements.

Speaker #2: These risks and uncertainties include those set out in our earnings materials and SEC filings. In addition, on today's call, we will refer to certain non-GAAP financial measures.

Speaker #2: Reconciliations of these measures can be found in our earnings release, presentation, and SEC filings. With that, I'll turn the call over to Joel.

Speaker #3: Thank you, Roxanne. And good afternoon, everyone. Thank you for joining us to discuss our second quarter results. Our focus this quarter was on accelerating progress across our Phase 3 Reach for the Sky strategy.

Joel Anderson: Thank you, Roxanne, and good afternoon, everyone. Thank you for joining us to discuss our Q2 results. Our focus this quarter was on accelerating progress across our phase III Reach for the Sky strategy. The team successfully gained traction across all four of our strategic pillars, and we delivered solid profitability relative to our financial outlook. For the quarter, we delivered +comps for the second quarter in a row. Sales were $1.5 billion and adjusted EBITDA was $122 million, which included a net tariff refund of $6.8 million. As noted in our earnings release today, we voluntarily prepaid an additional $75 million in debt on 1 September, given our solid results, healthy cash generation, and importantly, our confidence as we head into the H2, which Sabrina will discuss shortly.

Speaker #3: The team successfully gained traction across all four of our strategic pillars, and we delivered solid profitability relative to our financial outlook. For the quarter, we delivered positive comps for the second quarter in a row, sales were $1.5 billion, and adjusted EBITDA was $122 million.

Speaker #3: Which included a net tariff refund of $6.8 million. As noted in our earnings release today, we voluntarily prepaid an additional $75 million in debt on September 1, given our solid results, healthy cash generation, and, importantly, our confidence as we head into the second half.

Speaker #3: Which Sabrina will discuss shortly. Before reviewing our second-quarter accomplishments and strategic initiatives, I want to spend a few moments on our top-line results.

Joel Anderson: Before reviewing our Q2 accomplishments and strategic initiatives, I want to spend a few moments on our top-line results. During the quarter, we hit a major milestone in our phase III strategy by relaunching our customer membership program, Petco Perks. This relaunch made point redemption significantly easier for our members, removing the friction that limited their prior engagement. As I noted last quarter, this change was exceptionally well-received in our pilot. Following the national rollout in late January, customer point redemption volumes far exceeded our initial projections. While this demonstrated incredible customer engagement, it also had a -impact on our Q2 net sales, particularly in our services business. To give you some context of our underlying momentum, prior to the nationwide membership rollout, our sales and comp run rates were ahead of our Q2 outlook.

Speaker #3: During the quarter, we hit a major milestone in our Phase 3 strategy by relaunching our customer membership program, Petco Perks. This relaunch made point redemption significantly easier for our members, removing the friction that limited their prior engagement.

Speaker #3: As I noted last quarter, this change was exceptionally well received in our pilot. Following the national rollout in late June, customer point redemption volumes far exceeded our initial projections.

Speaker #3: While this demonstrated incredible customer engagement, it also had a negative impact on our Q2 net sales, particularly in our services business. To give you some context of our underlying momentum, prior to the nationwide membership rollout, our sales and comp run rates were ahead of our Q2 outlook.

Speaker #3: We acted swiftly to deploy post-launch guardrails on redemption velocity, and peak redemptions are now behind us. With a clear path for progress, we can now focus on unlocking the program's most powerful component over the coming quarters: personalization and loyalty.

Joel Anderson: We acted swiftly to deploy post-launch guardrails on redemption velocity, peak redemptions now behind us. With a clear path for progress, we can now focus on unlocking the program's most powerful component over the coming quarters: personalization and loyalty. We expect our new membership program to serve as a key catalyst that supports our long-term growth, and we are encouraged by early personalized offer tests. Balance of the year will be focused on these capabilities, and we expect a positive impact to emerge in 2027. Now, turning to our initiatives. At the H1 mark, we are holding true to our commitments. We are successfully adding newness and innovation, improving our digital capabilities, investing in our vet hospitals, and connecting services to the center of the store. I am pleased to report that our core strategies are gaining traction.

Speaker #3: We expect our new membership program to serve as a key catalyst that supports our long-term growth, and we are encouraged by early personalized offer tests.

Speaker #3: The balance of the year will be focused on these capabilities, and we expect a positive impact to emerge in 2027. Now, turning to our initiatives.

Speaker #3: At the half-year mark, we are holding true to our commitments. We are successfully adding newness and innovation, improving our digital capabilities, investing in our vet hospitals, and connecting services to the center of the store.

Speaker #3: And pleased to report that our core strategies are gaining traction. In addition to our ongoing strength in services, the underlying health of our business is also visible in consumables.

Joel Anderson: In addition to our ongoing strength in services, the underlying health of our business is also visible in consumables, where we saw positive growth. Today, I will focus on two areas. First, our commitment to newness and anticipating trends is actively fueling our growth engine. Second, how we are beginning to demonstrate the unique power of the ecosystem we have built. First, on newness. Cat continues to be a standout growth category. We remain ahead of the curve by looking far beyond basic nutrition to serve cat parents. Recent industry data shows kitten-owning households surpassed puppy households starting in spring 2026. This demographic shift creates a massive opportunity for us to capture market share by serving these cat parents holistically across consumables, supplies, vet care, and in grooming products.

Speaker #3: Where we saw positive growth. Today, I'll focus on two areas. First, how our commitment to newness and anticipating trends is actively fueling our growth engine; and second, how we are beginning to demonstrate the unique power of the ecosystem we've built.

Speaker #3: First, on newness—that continues to be a standout growth category. We remain ahead of the curve by looking far beyond basic nutrition to serve cat parents.

Speaker #3: Recent industry data shows kitten-owning households surpass puppy households starting in spring 2026. This demographic shift creates a massive opportunity for us to capture market share by serving these cat parents holistically across consumables, supplies, vet care, and grooming products.

Speaker #3: In the second quarter, we introduced new high-impact brands that resonate strongly with cat parents, generating nice gains across consumables, supplements, bedding, and furniture. A key highlight was cat treats.

Joel Anderson: In the Q2, we introduced new high-impact brands that resonate strongly with cat parents, generating nice gains across consumables, supplements, bedding, and furniture. A key highlight was cat treats. Strong performance was powered by a significant number of new SKUs with high brand awareness. We also launched our private label, Cat Candy Shop, for cat treats. Not only was a huge success, but demonstrated the opportunity behind our own brands. As we look ahead, we are optimistic about the possibilities to grow our share in the cat category and expect momentum to only build in the H2, which I will elaborate on shortly. In addition, companion animal is a highly differentiated category where our physical store provides a distinct competitive advantage that uniquely sets us apart from online-only and big box peers while diversifying our animal exposure.

Speaker #3: Strong performance was powered by a significant number of new SKUs with high brand awareness. We also launched our private label, Candy Shop for Cat Treats, which was not only a huge success but also demonstrated the opportunity behind our own brands.

Speaker #3: As we look ahead, we are optimistic about the possibilities to grow our share in the cat category, and expect momentum to only build in the second half, which I will elaborate on shortly.

Speaker #3: In addition, companion animal is a highly differentiated category, where our physical store provides a distinct competitive advantage that uniquely sets us apart from online-only and big-box peers, while diversifying our animal exposure.

Speaker #3: In the second quarter, we saw particular strength in live reptiles, which in turn fueled gains in reptile food and supplies. We also continue to see growth in the 'gardening with your pets' category, driven by potted houseplants and pet-friendly garden seeds.

Joel Anderson: In the Q2, we saw a particular strength in live reptiles, which in turn fueled gains in reptile food and supplies. We also continue to see growth in the gardening with your pets category, driven by potted houseplants and pet-friendly garden seeds. Beyond driving top-line growth, companion animals are at the center of our experiential merchandising strategy. They allow us to engage customers during important cultural moments like the World Cup. An example of this is the Piggy Cup we held in the majority of our stores in July, featuring guinea pigs competing in soccer matches. This is a perfect bridge to the second area I want to highlight, the power of our fully integrated omnichannel ecosystem. As a reminder, our multi-channel customers, meaning those who shop us online, in stores, and utilize our services, generate a 5 times higher NSPAC than single-channel customers.

Speaker #3: Beyond driving top-line growth, companion animals are at the center of our experiential merchandising strategy. They allow us to engage customers during important cultural moments, like the World Cup.

Speaker #3: An example of this is the Piggy Cup, which we held in the majority of our stores in July, featuring guinea pigs competing in soccer matches.

Speaker #3: This is a perfect bridge to the second area I want to highlight: the power of our fully integrated omnichannel ecosystem. As a reminder, our multichannel customers—meaning those who shop with us online, in stores, and utilize our services—generate a five times higher NPS than single channel customers.

Speaker #3: Consequently, we are laser-focused on initiatives that deepen these multichannel relationships across our ecosystems. First, I am pleased to share that we have officially rolled out our auto-ship sign-up capabilities across our physical store locations.

Joel Anderson: Consequently, we are laser-focused on initiatives that deepen these multi-channel relationships across our ecosystems. First, I am pleased to share that we have officially rolled out our Autoship sign-up capabilities across our physical store locations. It has been amazing to me as I traveled stores how few of our regular customers were aware of our ability to provide this service to them. Just the rebranding alone has made a meaningful improvement in awareness. Online, Autoship is already a successful and sticky business where it accounts for roughly half of our digital sales. These digital customers typically spend 2 to 3 times more than non-Autoship customers. While we are still in the very early innings of this deployment, bringing this capability into stores represents a massive long-term opportunity for us to grow NSPAC with our large population of infrequent store shoppers.

Speaker #3: It's been amazing to me, as I traveled to stores, how few of our regular customers were aware of our ability to provide the service to them.

Speaker #3: Just the rebranding alone has made a meaningful improvement in awareness. Online, Autoship is already a successful and sticky business, where it accounts for roughly half of our digital sales.

Speaker #3: These digital customers typically spend two to three times more than non-autoship customers. While we are still in the very early innings of this deployment, bringing this capability into stores represents a massive long-term opportunity for us to grow and expand with our large population of infrequent store shoppers.

Speaker #3: We look forward to leveraging it to encourage behaviors like BOPIS, and unlocking auto-ship for grooming customers who don't use Petco for their daily food needs.

Joel Anderson: We look forward to leveraging it to encourage behaviors like BOPUS and unlocking Autoship for grooming customers who don't use Petco for their daily food needs. Ultimately, this should strengthen the most predictable, recurring parts of our business, support our future growth while making it easier for our customers to interact with Petco. This is simply another example of how we are leveraging the many differentiating attributes only Petco is delivering. Next, our veterinary business continues to deliver strong results. In Q2, our hospital sales productivity continued to improve. This was highlighted by double-digit growth in total pet visits. We also expanded doctor days by double digits to better meet demand. Bottom line, we are growing pet visits, including dogs, in an environment where adoptions are down industry-wide. A reminder, our wholly-owned vet hospital model is a key differentiator versus peers and is scaled at approximately 300 locations.

Speaker #3: Ultimately, this should strengthen the most predictable, recurring parts of our business to support our future growth, while making it easier for our customers to interact with Petco.

Speaker #3: This is simply another example of how we are leveraging the many differentiating attributes only Petco is delivering. Next, our veterinary business continues to deliver strong results.

Speaker #3: In the second quarter, our hospital sales productivity continued to improve. This was highlighted by double-digit growth in total pet visits. We also expanded doctor days by double digits to better meet demand.

Speaker #3: Bottom line, we are growing pet visits, including dogs, in an environment where adoptions are down industry-wide. As a reminder, our wholly owned vet hospital model is a key differentiator versus peers and has scaled to approximately 300 locations.

Speaker #3: Because we own these hospitals, our strategic priorities are aligned between our hospitals and the center of our store. Unlike our peers, our veterinarians and store partners are all Petco employees.

Joel Anderson: Because we own these hospitals, our strategic priorities are aligned between our hospitals and the center of our store. Unlike our peers, our veterinarians and store partners are all Petco employees. They are increasingly working together to serve our pet parents holistically and are focused on maximizing the productivity of the entire box. As a reminder, last quarter, I shared with you that we expect to begin to open additional vet hospitals in 2027. This initiative remains on track, and I look forward to discussing the growth opportunity with you more on the Q3 earnings call. Our vet diet business perfectly illustrates these ecosystem synergies. By leveraging our in-store vets to recommend prescription nutrition, we are uniquely positioned to capture a larger share of wallet. In Q2, vet diet sales for both dogs and cats grew double digits versus last year.

Speaker #3: They are increasingly working together to serve our pet parents holistically and are focused on maximizing the productivity of the entire box. As a reminder, last quarter I shared with you that we expect to begin to open additional vet hospitals in 2027.

Speaker #3: This initiative remains on track, and I look forward to discussing the growth opportunity with you more on the Q3 earnings call. Our vet diet business perfectly illustrates these ecosystem synergies.

Speaker #3: By leveraging our in-store vets to recommend prescription nutrition, we are uniquely positioned to capture a larger share of wallet. In the second quarter, vet diet sales for both dogs and cats grew double digits versus last year.

Speaker #3: It's a great example of the many cross-shop opportunities available to Petco as we better utilize the ecosystem of services, product, and digital. Now, let's talk about how we are evolving the ecosystem even further.

Joel Anderson: It is a great example of the many cross-shop opportunities available to Petco as we better utilize the ecosystem of services, product, and digital. Now, let's talk about how we are evolving the ecosystem even further. We are applying deep insights about our core customer, Passionate Explorer, to elevate our in-store experience and drive traffic. Since I joined, the leadership team and I have been testing a new store prototype. After several iterations, we have landed on a format that better resonates with our customer. In May, we launched this new store format across a seven-store market test. Built on increased discovery, enjoyment, and store associate expertise, this format is designed to strengthen customer connectivity and trust. We have introduced several enhanced features to these locations with the goal of delivering a best-in-class retail environment for our customers.

Speaker #3: We are applying deep insights about our core customers, passionate explorers, to elevate our in-store experience and drive traffic. Since I joined, the leadership team and I have been testing a new store prototype.

Speaker #3: After several iterations, we have landed on a format that better resonates with our customer. In May, we launched this new store format across a seven-store market test. Built on increased discovery, enjoyment, and store associate expertise, this format is designed to strengthen customer connectivity and trust.

Speaker #3: We've introduced several enhanced features to these locations, with the goal of delivering a best-in-class retail environment for our customers. Some of the enhancements include interactive companion animal habitats that encourage exploration, Petco-exclusive brand collaborations, and several impulse buying opportunities.

Joel Anderson: Some of the enhancements include interactive companion animal habitats that encourage exploration, Petco-exclusive brand collaborations, and several impulse buying opportunities. From a service perspective, we invested in dedicated front-of-store labor and integrated consultative nutrition advice directly into our grooming salons. These results thus far are highly encouraging. We are seeing a sizable lift in both new and reactivated customers, higher transaction counts, and larger basket sizes, driving strong comp sales. We are also seeing a lift to margins. These improved metrics are backed by exceptional customer feedback, which aligns with the lift we are seeing in our net promoter score, which improved by hundreds of basis points nearly overnight. We will continue to validate these test results through the balance of the year as we expedite a few more remodels ahead of identifying the stores that would benefit from this layout beginning in 2027.

Speaker #3: From a service perspective, we invested in dedicated front-of-store labor and integrated consultative nutrition advice directly into our grooming salons. These results thus far are highly encouraging.

Speaker #3: We are seeing a sizable lift in both new and reactivated customers, higher transaction counts, and larger basket sizes, driving strong comp sales. We are also seeing a lift in margins.

Speaker #3: These improved metrics are backed by exceptional customer feedback. This aligns with the lift we are seeing in our Net Promoter Score, which improved by hundreds of basis points nearly overnight.

Speaker #3: We will continue to validate these test results through the balance of the year as we expedite a few more remodels, ahead of identifying the stores that would benefit from this layout beginning in 2027.

Speaker #3: In my opinion, we have not been the best custodians of the physical part of our brand. I'm committed to fixing that, and this recent market makeover has given all of us on the management team a true shot in the arm as we commit to regaining lost market share.

Joel Anderson: In my opinion, we have not been the best custodians of the physical part of our brand. I'm committed to fixing that, and this recent market makeover has given all of us on the management team a true shot in the arm as we commit to regaining lost market share. It is also a great example of how we are investing in the long-term health of the Petco brand. The Petco brand is strong and really resonates when we deliver an amazing environment. Looking ahead, I'd like to discuss where we see outsized opportunity for the H2 and the Q3 in particular. First, we expect to sustain our momentum in fresh and frozen. Historically, this category has been dominated by natural brands with mixed adoption from the vet community.

Speaker #3: It is also a great example of how we are investing in the long-term health of the Petco brand. The Petco brand is strong, and really resonates when we deliver an amazing environment.

Speaker #3: Looking ahead, I'd like to discuss where we see outsized opportunity for the second half, and the third quarter in particular. First, we expect to sustain our momentum in fresh and frozen.

Speaker #3: Historically, this category has been dominated by natural brands, with mixed adoption from the vet community. We are thrilled to partner with Hill's Pet Nutrition and their entry into the fresh dog food category with their Q3 launch of Science Diet Single Protein Dog Food Rolls.

Joel Anderson: We are thrilled to partner with Hill's Pet Nutrition and their entry into the fresh dog food category with their Q3 launch of Science Diet single protein dog food rolls. We expect to complete our rollout by year-end. Yet another example of newness and being on trend. We are adding in-store chillers across the majority of our locations to support this premium offering. As veterinary-backed fresh food begins to take off, this partnership serves as a powerful incremental growth lever. Advantageously, our integrated model allows our veterinarians to recommend the science-backed nutrition while we capture the purchase in the middle of our store and expand our share of wallet. Second, turning to our inventory investments. As our merchandising initiatives roll out gradually and build throughout the year, we expect inventory to increasingly reflect a higher mix of optimized go-forward product.

Speaker #3: We expect to complete our rollout by year-end. Yet another example of newness and being on-trend. We are adding in-store chillers across the majority of our locations to support this premium offering.

Speaker #3: As veterinary-backed fresh food begins to take off, this partnership serves as a powerful incremental growth lever. Advantageously, our integrated model allows our veterinarians to recommend the science-backed nutrition while we capture the purchase in the middle of our store and expand our share of wallet.

Speaker #3: Second, turning to our inventory investments. As our merchandising initiatives roll out gradually and build throughout the year, we expect inventory to increasingly reflect a higher mix of optimized, go-forward product.

Speaker #3: This should support an improving sales trend in the back half. Towards the end of the second quarter, we invested a portion of our tariff refund to support the acceleration of our merchandising strategy.

Joel Anderson: This should support an improving sales trend in the H2. Towards the end of the Q2, we invested a portion of our tariff refund to support the acceleration of our merchandising strategy. As a result, we expect to exit Q3 with increased newness in our go-forward assortment compared to Q2. This transition includes ramp of our own brand offerings in supplies. Third, looking at the supplies category specifically, we expect progress in Q3 driven by a stronger in-stock position compared to last year and our work to address assortment gaps. We're accelerating own brand innovation across both dog and cat products. This month, we're excited to introduce fresh assortments in bedding and cleanup. Additionally, we are leaning into expanding the travel category with new carriers, strollers, and backpacks. Overall, we expect the pace of newness and supplies to build throughout Q3 and the H2.

Speaker #3: As a result, we expect to exit Q3 with increased newness in our go-forward assortment compared to Q2. This transition includes a ramp-up of our own brand offerings in supplies.

Speaker #3: Third, looking at the supplies category specifically, we expect progress in Q3 driven by a stronger in-stock position compared to last year. In our work to address assortment gaps, we are accelerating own brand innovation across both dog and cat products.

Speaker #3: This month, we are excited to introduce fresh assortments and focus on vetting and cleanup. Additionally, we are leaning into expanding the travel category with new carriers, strollers, and backpacks.

Speaker #3: Overall, we expect a pace of newness in supplies to build throughout Q3 and the second half. And fourth, we are maximizing the power of our physical footprint through retailtainment events that highly appeal to our passionate explorer.

Joel Anderson: And fourth, we are maximizing the power of our physical footprint through retail-tainment events that highly appeal to our Passionate Explorer. These in-store activations tap into seasonal milestones and local community moments, differentiate Petco, bring excitement to our sales floor, and build lasting connections with pet parents and their pets. In Q3, we have an exciting lineup. In early August, we partnered with Hill's for the national Clear the Shelters adoption drive, which serves as a powerful funnel to acquire new pet parents customers. Later in August, we offered a free pumpkin spice latte pup cup in our stores, timed with the seasonal return of the human version at Starbucks. September brings Catco Month, a dedicated celebration of cats featuring exclusive product launches, three consecutive Meow Market food-tasting weekends, and bringing back Catch Mews hide and seek activity for kids.

Speaker #3: These in-store activations tap into seasonal milestones and local community moments to differentiate Petco, bring excitement to our sales floor, and build lasting connections with pet parents and their pets.

Speaker #3: In Q3, we have an exciting lineup. In early August, we partnered with Hill's for the National Clear the Shelters Adoption Drive, which serves as a powerful funnel to acquire new pet parent customers.

Speaker #3: Later in August, we offered a free pumpkin spice latte pup cup in our stores. Aligned with the seasonal return of the human version at Starbucks, September brings Catco Month.

Speaker #3: A dedicated celebration of cats featuring exclusive product launches. Three consecutive Meow Market food tasting weekends, and bringing back the Buy & Meow hide-and-seek activity for kids.

Speaker #3: Looking ahead to October, we will host Halloween photo opportunities and even a costume party. All of these events are a benefit to store traffic and provide an in-store selling opportunity for our associates.

Joel Anderson: Looking ahead to October, we will host Halloween photo opportunities and even a costume party. All of these events are a benefit to store traffic and provide an in-store selling opportunity for our associates. In summary, we expect initiatives such as the Hill's Science Diet rollout, leaning into cat, increased inventory in our go-forward strategy, newness in supplies, including own brands, and community-building retail-tainment events in stores to serve as key drivers that will help fuel sales in Q3 and beyond. Petco is truly beginning to play offense again, yet we are doing so with discipline. While the sales ramp may be measured, facts will be there to ensure the growth is sustainable and will build in 2027 and beyond. Separately, I also want to highlight the appointment of Jeff Naylor to the Petco Board of Directors last month and as chair of the Audit Committee.

Speaker #3: In summary, we expect initiatives such as the Hill's Science Diet rollout, leaning into cat, increased inventory in our go-forward strategy, newness in supplies (including own brands), and community-building retailtainment events in stores.

Speaker #3: To serve as key drivers to help fuel sales in Q3 and beyond. Petco is truly beginning to play offense again, yet we're doing so with discipline.

Speaker #3: So while the sales ramp may be measured, the facts will be there to ensure the growth is sustainable and will build in 2027 and beyond.

Speaker #3: Separately, I also want to highlight the appointment of Jeff Naylor to the Petco Board of Directors last month, as well as his role as chair of the Audit Committee.

Speaker #3: Many of you know him from his time as the Chief Financial Officer of TJX Companies. I'm confident his financial acumen served to strengthen our economic model and help create long-term value for shareholders.

Joel Anderson: Many of you know him from his time as the Chief Financial Officer of The TJX Companies, Inc. I am confident his financial acumen will serve to strengthen our economic model and help create long-term value for shareholders. Jeff is another example of the number of great retail leaders joining because they believe in the Petco brand and the future in front of us. In conclusion, we are continuing to make progress on our Reach for the Sky strategy and are focused on driving the business forward. The initial friction related to the peak point redemption from our membership relaunch is behind us. Our operational core is strong. Our green shoots of success are building, and our ongoing catalyst for the back half, combined with the investments we are making in our growth, give us confidence in our reiterated outlook.

Speaker #3: Jeff is another example of the number of great retail leaders joining because they believe in the Petco brand and the future in front of us.

Speaker #3: In conclusion, we are continuing to make progress on our Reach for the Sky strategy and our focus on driving the business forward. The initial friction related to the peak point redemption from our membership relaunch is behind us.

Speaker #3: Our operational core is strong, our green shoots of success are building, and our ongoing catalyst for the back half, combined with the investments we are making in our growth, give us confidence in our reiterated outlook.

Speaker #3: I want to express my deep appreciation to the entire Petco team for their disciplined execution and unwavering dedication to the pets and pet parents we serve.

Joel Anderson: I want to express my deep appreciation to the entire Petco team for their disciplined execution and unwavering dedication to the pets and pet parents we serve. I especially want to give a big shout-out to our many partners in the stores. They have been passionate about the changes and have executed with relentless energy as we have pivoted to find success. Your commitment to our core customer is amazing, and I thank you personally for making a difference in the lives of millions of pets and their pet parents. With that, I will turn the call over to Sabrina to take you through the financial details.

Speaker #3: I especially want to give a big shout-out to our many partners in the stores. They have been passionate about the changes and have executed with relentless energy as we have pivoted to find success.

Speaker #3: Your commitment to our core customer is amazing, and I thank you personally for making a difference in the lives of millions of pets and their pet parents.

Speaker #3: With that, I'll turn the call over to Sabrina to take you through the financial details.

Speaker #1: Thank you, Joel. Good afternoon, everyone. During the second quarter, despite the membership launch learnings Joel touched on, we're pleased to deliver another quarter of positive comps and deliver on our bottom-line commitments as we execute on our economic model.

Sabrina Simmons: Thank you, Joel. Good afternoon, everyone. During the Q2, despite the membership launch learning Joel touched on, we are pleased to deliver another quarter of positive comps and deliver on our bottom-line commitments as we execute on our economic model. Looking ahead, we remain focused on achieving our full-year sales and adjusted EBITDA guidance. Turning to Q2 results, net sales were up slightly to last year at $1.5 billion. Importantly, Q2 marked our second consecutive quarter of positive comps with a 0.6% comp, underscoring that our initiatives across our four growth pillars are beginning to take hold. During the quarter, we had one net store closure, and we ended the quarter with 1,377 stores in the US. Moving on to margin results. Q2 gross profit dollars were $591 million, while our gross margin rate expanded 37 basis points to 39.7%.

Speaker #1: Looking ahead, we remain focused on achieving our full-year sales and adjusted EBITDA guidance. Turning to second quarter results, net sales were up slightly compared to last year at $1.5 billion.

Speaker #1: Importantly, Q2 marked our second consecutive quarter of positive comps, with a 0.6% comp, underscoring that our initiatives across our four growth pillars are beginning to take hold.

Speaker #1: During the quarter, we had one net store closure, and we ended the quarter with 1,377 stores in the U.S. Moving on to margin results, second quarter gross profit dollars were $591 million, while our gross margin rate expanded 37 basis points to 39.7%.

Speaker #1: This includes a benefit of $6.8 million in net tariff refunds. Without this net tariff refund, our Q2 normalized gross margin rate was about flat compared to the prior year.

Sabrina Simmons: This includes a benefit of $6.8 million in net tariff refunds. Without this net tariff refund, our Q2 normalized gross margin rate was about flat compared to the prior year. We were particularly pleased with the results, given we were comping against our peak quarterly gross margin performance in Q2 last year. Regarding tariffs, as a reminder, our own brand imports represent only about 5% of our total cost of sales. We received substantially all anticipated tariff refunds in the Q2. We reinvested a portion of the refund to propel the repositioning of our new assortments for future growth by more aggressively moving through legacy inventory. Additionally, a small amount served to offset incremental fuel and tariff costs in Q2.

Speaker #1: We were particularly pleased with the results, given we were comping against our peak quarterly gross margin performance in Q2 last year. Regarding tariffs, as a reminder, our own brand imports represent only about 5% of our total cost of sales.

Speaker #1: We received substantially all anticipated tariff refunds in the second quarter. We reinvested a portion of the refund to propel the repositioning of our new assortments for future growth by more aggressively moving through legacy inventory.

Speaker #1: Additionally, a small amount served to offset incremental fuel and tariff costs in Q2. The remaining $6.8 million net benefit, which was all recognized in Q2 gross margin as mentioned, will help provide flexibility to both potentially invest in our business for growth, as well as offset some continuing headwinds in supply chain in the second half.

Sabrina Simmons: The remaining $6.8 million net benefit, which was all recognized in Q2 gross margin as mentioned, will help provide flexibility to both potentially invest in our business for growth, as well as offset some continuing headwinds in supply chain in the H2. Moving on to expenses. For the quarter, SG&A was $543 million or 36.5% of net sales. Despite lapping last year's approximate $9 million benefit in SG&A from an actuarial true-up, expenses were only up $1 million versus the prior year, serving as evidence of our expense discipline. For Q2, our operating profit was $48 million or 3.2% of net sales versus $43 million or 2.9% of net sales last year. Our adjusted EBITDA, which includes the incremental net tariff refund of $6.8 million, was $122 million, or 8.2% of net sales.

Speaker #1: Moving on to expenses, for the quarter, SG&A was $543 million, or 36.5% of net sales. Despite lacking last year's approximate $9 million benefit in SG&A from an actuarial true-up, expenses were only up $1 million versus the prior year.

Speaker #1: Serving as evidence of our expense discipline. For Q2, our operating profit was $48 million, or 3.2% of net sales, versus $43 million, or 2.9% of net sales last year.

Speaker #1: Our adjusted EBITDA, which includes the incremental net tariff refund of $6.8 million, was $122 million or 8.2% of net sales. We're pleased that our normalized adjusted EBITDA, without the net tariff refund, landed above last year and above our outlook at $115 million.

Sabrina Simmons: We are pleased that our normalized adjusted EBITDA, without the net tariff refund, landed above last year and above our outlook at $115 million. Moving on to the balance sheet and cash flow. Q2 ending inventory was down 1% year over year on top of a 9.5% decline last year, reflecting our ongoing discipline and execution. Free cash flow increased $51 million year to date, and we ended the quarter with a cash balance of $293 million, an increase of over $100 million versus the Q2 last year. Total liquidity for the Q2 was $781 million, up nearly $100 million versus the prior year. At quarter end, total debt was $1.48 billion, down $113 million compared to Q2 last year. Importantly, we remain laser focused on our goal of reducing our leverage ratio to 2 times.

Speaker #1: Moving on to the balance sheet and cash flow, second quarter ending inventory was down 1% year over year, on top of a 9.5% decline last year, reflecting our ongoing discipline in execution.

Speaker #1: Free cash flow increased $51 million year to date, and we ended the quarter with a cash balance of $293 million, an increase of over $100 million versus the second quarter last year.

Speaker #1: Total liquidity for the second quarter was $781 million, up nearly $100 million versus the prior year. At quarter-end, total debt was $1.48 billion, down $113 million compared to Q2 last year.

Speaker #1: Importantly, we remain laser-focused on our goal of reducing our leverage ratio to two times. Underscoring that commitment, given our strong year-to-date cash generation coupled with our confidence in the second half, we announced today an additional voluntary debt repayment of $75 million, which will be reflected on our third quarter balance sheet.

Sabrina Simmons: Underscoring that commitment, given our strong year-to-date cash generation, coupled with our confidence in the H2, we announced today an additional voluntary debt repayment of $75 million, which will be reflected on our Q3 balance sheet. With this repayment, total paydown over the last nine months equates to $170 million. Turning to our outlook, we are committed to remaining agile and delivering on our financial commitments this year as we balance navigating a choppy external environment alongside investing responsibly behind our growth strategies. As such, we are pleased to affirm our full year sales and adjusted EBITDA outlook. Specifically, we continue to expect net sales of flat to up 1.5% compared to last year as the impact from our growth initiatives continues to build in the H2. We continue to expect adjusted EBITDA to be between $415 million and $430 million.

Speaker #1: With this repayment, total paydown over the last nine months equates to $170 million. And now, turning to our outlook. We are committed to remaining agile and delivering on our financial commitments this year.

Speaker #1: As we balance navigating a choppy external environment alongside investing responsibly behind our growth step strategies, we are pleased to affirm our full-year sales and adjusted EBITDA outlook.

Speaker #1: Specifically, we continue to expect net sales to be flat to up 1.5% compared to last year, as the impact from our growth initiatives continues to build in the second half.

Speaker #1: We continue to expect adjusted EBITDA to be between $415 million and $430 million. Given our solid profit performance in the first half of the year, our outlook provides us the flexibility to continue investing behind our growth initiatives in the second half, while also absorbing some ongoing supply chain headwinds.

Sabrina Simmons: Given our solid profit performance in the H1 of the year, our outlook provides us the flexibility to continue investing behind our growth initiatives in the H2 while also absorbing some ongoing supply chain headwinds. Moving on to the Q3, we expect sales growth of 0.4% to 1% year over year. We expect adjusted EBITDA to be between $100 million and $103 million. With regards to other line items, we now expect net interest expense to be about $122 million, down from $125 million, given we are now incorporating our $75 million debt repayment. Depreciation and amortization, about $200 million. Capital expenditures of about $140 million with an ongoing focus on ROIC. Net store closures between 15 and 20. In closing, I want to thank our teams for their dedication and discipline in executing our strategic initiatives.

Speaker #1: Moving on to the third quarter, we expect sales growth of 0.4% to 1% year over year. We expect adjusted EBITDA to be between $100 million and $103 million.

Speaker #1: With regard to other line items, we now expect net interest expense to be about $122 million, down from $125 million, given we're now incorporating our $75 million debt repayment.

Speaker #1: Depreciation and amortization of about $200 million; capital expenditures of about $140 million, with an ongoing focus on ROIC; and net store closures between 15 and 20. In closing, I want to thank our teams for their dedication and discipline in executing our strategic initiatives.

Speaker #1: Q2 marks our seventh consecutive quarter of delivering on our profitability and cash flow goals, allowing us to significantly bring down our overall leverage. We look forward to continuing on this improving trajectory.

Sabrina Simmons: Q2 marks our seventh consecutive quarter of delivering on our profitability and cash flow goals, allowing us to significantly bring down our overall leverage. We look forward to continuing on this improving trajectory. We will now open up the call for your questions.

Speaker #1: We will now open up the call for your questions.

Speaker #2: We will now begin the question-and-answer session. We ask that you please limit yourself to one question and one follow-up. To ask a question, you may press star then 1 on your telephone keypad.

Operator: We will now begin the question and answer session. We ask that you please limit yourself to one question and one follow-up. To ask a question, you may press star then one on your telephone keypad. If you are using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star then two. At this time, we will pause momentarily to assemble our roster. The first question today comes from Michael Lasser with UBS. Please go ahead.

Speaker #2: If you're using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star, then 2.

Speaker #2: At this time, we will pause momentarily to assemble our roster. The first question today comes from Michael Lasser with UBS. Please go ahead.

Speaker #3: Good evening. Thank you so much for taking my question. Obviously, there's been a lot of work done by Petco in the last year and a half or so.

Michael Lasser: Good evening. Thank you so much for taking my question. Obviously, there has been a lot of work done by Petco in the last year and a half or so. Are you seeing evidence that the customer count is inflecting? To what degree is getting to the next phase of the transformation dependent on seeing this inflection in customers because you can only sell so much to your existing customer base. Thank you very much.

Speaker #3: Are you seeing evidence that the customer count is inflecting? And to what degree is getting to the next phase of the transformation dependent on seeing this inflection in customers?

Speaker #3: Because you can only sell so much to your existing customer base. Thank you very much.

Speaker #4: Yeah. Hey, thanks, Michael. Look, we actually did see that inflection in Q2, with our total customer base actually growing slightly. So, let's call it a good start to having reached the bottom and starting to grow from there.

Joel Anderson: Yeah. Hey, thanks, Michael. Look, we actually did see that inflection in Q2 of our total customer base, actually growing slightly. So let's call it a good start to having reached the bottom and start to grow from there. As to part of your second part of the question, the only area I would probably correct you a little bit is, I think what I have discovered more than anything in the last, let's call it six months especially, is even without customer growth, we see an incredible opportunity to do a better job of migrating our customers across all three pieces of our business, meaning digital, stores, and services. We have a number of customers that use Petco infrequently, so the opportunity to grow their NSPAC, we think is a really big opportunity for us.

Speaker #4: As a part of the second part of your question, the only area I'd probably correct you a little bit is I think what I've discovered more than anything in the last, let's call it, six months especially, is that even without customer growth, we see an incredible opportunity to do a better job of migrating our customers across all three pieces of our business—meaning digital, stores, and services.

Speaker #4: And we have a number of customers that use Petco infrequently, and so the opportunity to grow their NPS, we think, is a really big opportunity for us.

Speaker #4: So that, combined with the customer count starting to grow, are two big inflection points we've uncovered here in 2026.

Joel Anderson: So that, combined with the customer count starting to grow, are two big inflection points we have uncovered here in 2026.

Speaker #3: Understood. Thank you very much for that. My follow-up question is: can you size the impact from the points transition? And you mentioned that you believe it's behind you.

Michael Lasser: Understood. Thank you very much for that. My follow-up question is, can you size the impact from the points transition? You mentioned that you believe it is behind you, but how will the changing economics of your most loyal customer base impact the remainder of the year and really into 2027? Thank you very much.

Speaker #3: But how will the changing economics of your most loyal customer base impact the remainder of the year, and really into 2027? Thank you very much.

Speaker #5: Hey Michael, it's Sabrina. In terms of size of impact, I think you could back into the ballpark. So what we've said is that we feel very confident that, prior to the launch of the membership program, we were tracking to above our outlook, which was about 0.3%.

Sabrina Simmons: Hey, Michael, it's Sabrina. In terms of size of impact, I think you could back into the ballpark. So what we've said is that we feel very confident that prior to the launch of the membership program, we were tracking to above our outlook, which was about 0.3%. We just reported sales about flat, slightly up about flat. So if you do that math, that delta gets you to kind of a mid-single digit millions of impact.

Speaker #5: We just reported sales about flat—slightly up, about flat. So, if you do the math, that delta gets you to kind of a mid-single-digit millions of impact.

Speaker #4: Yeah. And then, as for the customer, just a reminder for everybody: getting our membership program launched, we really had to remove a lot of friction—both for our customers and for our associates.

Joel Anderson: Yeah. As for the customer, just a reminder for everybody, getting our membership program launched, we really had to remove a lot of friction, both for our customers and for our associates. That, we noticed in the pilot, and that also proved true in the national rollout. So really pleased with that, Michael. Now we really turn to the big benefits of a membership program, that's loyalty and personalized offers. So excited to move to that phase next. That'll really help maintain and grow our most important customers. Thanks, Michael.

Speaker #4: That we noticed in the pilot, and that also proved true in the national rollout. So, really pleased with that, Michael. And now, we really turn to the big benefits of a membership program.

Speaker #4: That's loyalty and personalized offers. So excited to move to that phase next, and that'll really help maintain and grow our most important customers. Thanks, Michael.

Speaker #3: Thank you.

Michael Lasser: Thank you.

Speaker #2: The next question comes from Kate McShane with Goldman Sachs. Please go ahead.

Operator: The next question comes from Kate McShane with Goldman Sachs. Please go ahead.

Speaker #6: Hi, good afternoon. Thanks for taking our question. We wanted to first ask about what you're seeing with regards to the pricing environment and promotions.

Kate McShane: Hi. Good afternoon. Thanks for taking our question. We wanted to first ask about just what you are seeing with regards to the pricing environment and promotions. Obviously, there has been quite a few companies that have reported talking about taking tariff refunds and using it to invest in price, not just this quarter, but into the back half. How should we think about you competing against this for the rest of the year?

Speaker #6: Obviously, there have been quite a few companies that have reported taking tariff refunds and using them to invest in price, not just this quarter but into the back half.

Speaker #6: How should we think about you competing against this for the rest of the year?

Speaker #4: Yeah, thanks, Kate. Yes, we've seen that as well. But I would tell you, as far as it relates to the pet space, it's an area where we're constantly evaluating the pricing in the market.

Joel Anderson: Yeah. Thanks, Kate. Yeah. So we have seen that as well, but I would tell you as far as it relates to the pet space, it is an area we are constantly evaluating the pricing in the market. While price is important, it is not the only lever for Petco. We must remain price competitive, but we also have an experience ecosystem that really drives the differentiation. It is why we have been leaning in on differentiated product and newness, in-store events. Our services is differentiated, companion animal, opportunity to grow that. As it relates to price, it has been relatively stable so far, but it is something we watch every week.

Speaker #4: And while price is important, it's not the only lever for Petco. We must remain price competitive, but we also have an experienced ecosystem that really drives the differentiation—that’s why we've been leaning in on differentiated product and newness, in-store events, our services, and this differentiated companion animal opportunity to grow that.

Speaker #4: So, as it relates to price, it's been relatively stable so far, but it is something we watch every week.

Speaker #6: Okay. And then our second question is just about the seven stores you mentioned. What is the ultimate strategy there? Is it, going forward, whatever stores you open will be more of this newer concept, or can we expect some remodels in this new format, since you've seen conflict and margin improvement?

Kate McShane: Okay. Then our second question is just about the seven stores you mentioned. What is the ultimate strategy there? Is it going forward, whatever stores you open will be more of the newer concept, or will you expect some remodels in this new format that you are seeing comp lift and margin improvement?

Speaker #4: I was having a little trouble hearing you, but I think you're asking about what’s the strategy with the new store—with the remodel. So clearly, we're still in the very early innings of that.

Joel Anderson: I was having a little trouble hearing you, but I think you are asking about what is the strategy with the new store, or with the-

Joel Anderson: I was having a little trouble hearing you, but I think you are asking about what is the strategy with the new store, or with the remodel. Clearly, we are still in the very early innings of that. It is something we have been working on for a while. While we are really pleased with the initial results, we have got to keep testing that to make sure that we are not getting any false positives or false negatives. Specifically, we are fast-forwarding a couple more remodels this year so that we get some more tests out there. We are going to open a couple new stores this year with the new format.

Kate McShane: Remodel

Joel Anderson: the remodel. Clearly, we are still in the very early innings of that. It is something we have been working on for a while. While we are really pleased with the initial results, we have got to keep testing that to make sure that we are not getting any false positives or false negatives. Specifically, we are fast-forwarding a couple more remodels this year so that we get some more tests out there. We are going to open a couple new stores this year with the new format. I think as we continue to move forward and gain more confidence in the early results, this will be the format you will see from us going forward, and it will certainly be in some of the new stores later this year.

Speaker #4: It's something we've been working on for a while. While we're really pleased with the initial results, we have to keep testing to make sure that we are not getting any false positives or false negatives.

Speaker #4: Specifically, we are fast-forwarding a couple more remodels this year so that we get some more tests out there. We are going to open a couple of new stores this year.

Speaker #4: With the new format, and so I think as we continue to move forward and gain more confidence in the early results, this will be the format you'll see from us going forward.

Joel Anderson: I think as we continue to move forward and gain more confidence in the early results, this will be the format you will see from us going forward, and it will certainly be in some of the new stores later this year.

Speaker #4: And it will certainly be in some of the new stores later this year.

Speaker #5: And what I would add to that is, what's exciting is we're going to find learnings from these remodels that we can apply to our fleet.

Sabrina Simmons: What I would add to that is, what is exciting is we are going to find learnings from these remodels that we can apply to our fleet. It does not have to be full remodels across the board. I think there is going to be some good learnings of what works for our customers, what is driving their satisfaction, and some of these changes can be low capital, no capital decisions we make based on the learnings.

Speaker #5: It doesn't have to be full remodels across the board, so I think there's going to be some good learnings of what works for our customers, what's driving their satisfaction.

Speaker #5: And some of these changes can be low-capital or no-capital decisions we make based on the learnings.

Speaker #4: Thanks, Kate.

Joel Anderson: Thanks, Kate.

Speaker #1: Thank you.

Sabrina Simmons: Thank you.

Speaker #2: The next question comes from Calmill Gajarawala with Jefferies. Please go ahead.

Operator: The next question comes from Kaumil Gajrawala with Jefferies. Please go ahead.

Speaker #3: Good evening, everyone. I have a couple of topics to discuss. Sabrina, I think you touched on my first question regarding the new store remodels and openings.

Kaumil Gajrawala: Everybody, good evening. I guess a couple of things to dig into. Sabrina, I think you gave some, at least the first question, which was on these new store remodels/openings. No change to the CapEx guidance. This is just some of it is either low capital required or it is just not big enough yet. Is that the right way to think about it?

Speaker #3: No change to the CapEx guidance. It’s just that some of it is either low capital required, or it’s just not big enough yet. Is that the right way to think about it?

Sabrina Simmons: We are juggling some projects, so we have a little bit of fallout, and we are adding a little bit, Kaumil. So more to come if we need to do any revisions, but all of it would be very marginal if we were doing that.

Speaker #5: We're juggling some projects, so we have a little bit of fallout, and we're adding a little bit, Camille. So, more to come if we need to do any revisions.

Speaker #5: But all of it would be very marginal if we were doing that.

Speaker #4: And certainly, no change for '26.

Joel Anderson: Certainly no change for 2026.

Speaker #3: Got it. Okay, useful. And then I think it's interesting to sort of revisit the strategy on the vet clinics or the animal hospitals. You sort of mentioned there was a time where you thought intentionally throttled back.

Kaumil Gajrawala: Got it. Okay. Useful. I think it's interesting to revisit the strategy on the vet clinics or the animal hospitals. You mentioned there was a time where you intentionally throttled back. It was the right thing to do at that time. Now it looks like maybe the pendulum is swinging the other way. Does the P&L look the same as it did, where it was three years, maybe five sometimes before break even, and you had to manage the vintages of these things, or are you maybe operating it in a different way? Or the improvement in the store conditions suggest that the general trajectory to profitability for these changes is earlier than it used to be?

Speaker #3: It was the right thing to do at that time. Now it looks like maybe the pendulum is swinging the other way. Does the P&L look the same as it did when it was three years, maybe five, sometimes before break even, and you had to manage the vintages of these things?

Speaker #3: Or are you maybe operating it in a different way, or does the improvement in the store conditions suggest that the general trajectory and profitability for these changes is earlier than it used to be?

Speaker #4: Yeah. I mean, obviously, as I said in my prepared remarks, we're still on track to start to open new hospitals in 2027. I take that as a sign that we continue to make progress in the productivity of our hospitals.

Joel Anderson: Yeah. Obviously, as I said in my prepared remarks, we're still on track to start to open new hospitals in 2027. I take that as a sign that we continue to make progress in the productivity of our hospitals. Especially the existing fleet, which gives us confidence that as we open hospitals in 2027, that we've got an improved profile on profitability. Having said that, we no longer break out the hospital separately, and that's because we really have to look at the impact on the box overall, and that's the area I'm probably most pleased on, the ecosystem that happens when we add a hospital to an existing store. They really work hand in hand together, and that progress we're making is continuing to prove out to be positive.

Speaker #4: And especially the existing fleet, which gives us confidence that as we open hospitals, we've got to improve the profile on profitability. Having said that, we no longer break it out.

Speaker #4: The hospital separately. And that's because we really have to look at the impact on the box overall. And that's the area I'm probably most pleased with—the ecosystem that happens when we add a hospital to an existing store.

Speaker #4: They really work hand in hand together, and the progress we're making continues to prove to be positive.

Speaker #5: Yeah, and just to underscore what Joel said, we're definitely focused on shortening maturity curves, especially in the newer vintages of the vet hospitals. And so we're applying all those learnings to all go-forward vet hospitals.

Sabrina Simmons: Yeah, and just to underscore what Joel said, we're definitely focused on shortening maturity curves, especially in the newer vintages of the vet hospitals. We're applying all those learnings to all go forward vet hospitals. So there too, there's a lot of good continuous improvement.

Speaker #5: So there, too, there's a lot of good continuous improvement.

Speaker #3: Got it. Thank you.

Kaumil Gajrawala: Got it. Thank you.

Speaker #4: You too.

Joel Anderson: Thank you.

Speaker #2: The next question comes from Peter Benedict with Baird. Please go ahead.

Operator: The next question comes from Peter Benedict with Baird. Please go ahead.

Speaker #3: Oh, hey guys. Thanks for taking the questions. First one around kind of the cat business—good to hear the momentum there. Can you maybe frame up what share cat represents as a percentage of your consumables or supplies?

Peter Benedict: Oh, hey, guys. Thanks for taking the questions. First one around kind of the cat business. Good to hear the momentum there. Can you maybe frame up maybe the share of what cat represents, percentage of your consumables or supplies? Any perspective on kind of where that is versus history? Just trying to get a sense for kind of what's possible in terms of the cat impact.

Speaker #3: Any perspective on kind of where that is versus history? Just trying to get a sense for what's possible in terms of the cat impact.

Speaker #4: Yeah, I mean, for competitive reasons, I don't know that I want to go that low, Peter. But having said that, I would say to you, take the cat growth in a couple of ways.

Joel Anderson: Yeah. For competitive reasons, I do not know that I want to go that low, Peter. But having said that, I would say to you, take the cat growth in a couple ways. One, it is just a great example of how we have gotten so much better about being on trend and chasing long-term demographic shifts. This is an area that has been growing for a while. I gave you several examples in my prepared remarks of across all of cat, how we are really driving the business. Seeing it continue to grow shows that we are on the right trend, and I feel really good about the progress we are making with cats. What we are seeing is that we are growing above the market overall and pleased to continue to see the growth in cat.

Speaker #4: One, it's just a great example of how we have gotten so much better about being on-trend and chasing long-term demographic shifts. And so this is an area that has been growing for a while.

Speaker #4: I gave you several examples in my prepared remarks of, across all of cat, how we're really driving the business. And so seeing it continue to grow shows that we are on the right trend.

Speaker #4: And I feel really good about the progress we're making with cat. And what we are seeing is that we are growing above the market overall.

Speaker #4: And pleased to continue to see the growth in cat.

Speaker #3: Yeah, that's helpful, Joel. And then I guess related to that, maybe on the dog front—do you feel like the dog business is stabilized?

Peter Benedict: That's helpful, Joel. I guess related to that, maybe on the dog front, do you feel like the dog business is stabilized? Is it getting worse? Is it getting better? Just kind of peel back the onion there, what you're seeing in the dog business.

Speaker #3: Is it getting worse? Is it getting better? Just kind of peel back the onion there—what you're seeing in the dog business.

Speaker #4: Yeah. I mean, look, the dog business is still soft. Adoptions are down slightly. I think the forecast for it—we look at many different sources—shows that starting to rebound in 2027.

Joel Anderson: Yeah. Look, the dog business is still soft. Adoptions are down slightly. I think the forecast for it, that we look at many different sources, see that starting to rebound in 2027. I think it just shows for you why it's so important to be diversified. With us having great trends in cat, really growing companion animal, our services business is growing. We've got a lot of diversification to not rely solely on dog. I will tell you, the newness we're bringing in is resonating with the customer, and we feel really good that we're positioned when the macro side of it changes. I've said many times, self-help year for Petco, and we are continuing to fix our dog business, and we'll be ready to grow even faster when the market turns around.

Speaker #4: But I—why it’s so important to be diversified. And, with us having great trends in cat, really growing companion animal, our service business is growing.

Speaker #4: We've got a lot of diversification to not rely solely on dog. But I will tell you, the newness we're bringing in is resonating with the customer, and we feel really good that we're positioned when the macro side of it changes.

Speaker #4: And I've said many times, it's a self-help year for Petco. We are continuing to fix our dog business, and we'll be ready to grow even faster when the market turns around.

Speaker #3: Understood. Thanks for the perspective. Good luck.

Peter Benedict: Understood. Thanks for the perspective. Good luck.

Speaker #4: Yeah. Thanks, Peter.

Joel Anderson: Yeah, thanks.

Peter Benedict: Sure.

Speaker #2: The next question comes from Steven Zaccone with Citi. Please go ahead.

Operator: The next question comes from Steven Zaccone with Citi. Please go ahead.

Speaker #3: Great. Good afternoon. Thanks so much for taking my question. I wanted to drill down on the category performance, Joel. Maybe could you help us understand how consumables—sounds like it's positive—but just how that performed relative to expectations?

Steven Zaccone: Great. Good afternoon. Thanks so much for taking my question. I wanted to drill down on the category performance. Joel, maybe could you help us understand how consumables sounds like it was positive, but just how that performed relative to expectation? Then, as we think about the H2 of the year, are there differences in what's driving the comp in the consumables versus supplies and services?

Speaker #3: And then as we think about the second half of the year, are there differences in what's driving the comp in terms of consumables versus supplies and services?

Speaker #4: Well, I mean, look, we've been working really hard, and we've really been focused on consumables. It is our largest piece of the business, and I think getting consumables to a positive comp is a great sign of the hard work starting to pay off.

Joel Anderson: Well, look, we've been working really hard, and we've really been focused on consumables. It is our largest piece of the business. I think getting consumables to a positive comp is a great sign of the hard work starting to pay off. It also shows you that the strategy is working, and consumables is a traffic driver for us. So as consumables improve, so will the other parts of the business with it. So really pleased with consumables, and we expect to continue to make more progress with that. I think I gave you some really good examples of what's coming in the back half of the year.

Speaker #4: It also shows you that the strategy is working. And consumables is a— it's a traffic driver for us. And so, as consumables improve, so will the other parts of the business with it.

Speaker #4: So, really pleased with consumables, and we expect to continue to make more progress with that. And I think I gave you some really good examples of what's coming in the back half of the year.

Speaker #3: Okay, great. And then, Sabrina, a question on gross margin: you sound like it's flat, excluding the tariffs. How should we think about puts and takes for the second half of the year?

Steven Zaccone: Okay, great. Then Sabrina, a question on gross margin. You sound like flat ex the tariff. How should we think about puts and takes for the H2 of the year? We've heard about higher freight across retail, but how should we think about puts and takes on gross margin for the H2?

Speaker #3: We've heard about higher freight costs across retail, but how should we think about the puts and takes on gross margin for the second half?

Speaker #5: We are still very focused on delivering healthy margins for the year. There are always some pressures coming in and then some opportunities. So, for example, as Joel's been talking about, we've discussed this all year long.

Sabrina Simmons: We are still very focused on delivering healthy margins for the year. There is always some pressures coming in and then some opportunities. For example, as Joel has been talking about, and we have discussed all year long, we are still focused on making improvements in our own brands. That started out a little slower than we thought, but it is gaining momentum now. We have had some really great wins with relaunching brands like So Phresh, and as you guys all know, those private label brands carry with them very nice margins. We have quite a few levers that we are focused on as we march forward. But the overarching goal is that for the full year, we deliver healthy margins.

Speaker #5: We are still focused on making improvements in our own brands. That started out a little slower than we thought, but it's gaining momentum now.

Speaker #5: We've had some really great wins with relaunching brands like SoFresh. And as you guys all know, those private label brands carry with them very nice margins.

Speaker #5: So, we have quite a few levers that we're focused on as we march forward. But the overarching goal is that, for the full year, we deliver healthy margins.

Speaker #3: Okay, understood. Best of luck on the back half. Thanks very much.

Steven Zaccone: Okay. Understood. Best of luck on the back half. Thanks very much.

Speaker #5: Thank you.

Sabrina Simmons: Thanks, Steve.

Speaker #4: Thank you.

Speaker #2: The next question comes from Oliver Wintermantle with Evercore ISI. Please go ahead.

Joel Anderson: Thanks.

Operator: The next question comes from Oliver Wintermantel with Evercore ISI. Please go ahead.

Speaker #6: Yeah, thanks, guys. You called out absorbing ongoing supply chain headwinds in the second half. Can you maybe give us a little bit more detail on that?

Oliver Wintermantel: Yeah, thanks, guys. You called out absorbing ongoing supply chain headwinds in H2. Can you maybe give us a little bit more details on that, maybe a dollar or basis point number on what it is? Is it freight, tariff cost, or is it labor cost? A little bit more detail would be helpful. Thank you.

Speaker #6: Maybe a dollar or basis point number on what it is? Is it freight, tariff cost, or is it labor cost? A little bit more detail would be helpful.

Speaker #6: Thank you.

Speaker #5: Yeah, I would put this in the category of kind of normal, manageable headwind. So versus the beginning of the year, the only reason I'm calling it out—and this is a well-known fact, not anything specific to Petco—but versus the beginning of the year when there was no Middle East conflict, of course there's pressure on things like fuel, etc.

Sabrina Simmons: Yeah, I would put this in the category of kind of normal, manageable headwind. So versus the beginning of the year, the only reason I am calling it out, and this is a well-known fact, not anything specific to Petco, but versus the beginning of the year when there was no Middle East conflict, of course, there is pressure on things like fuel, et cetera, in particular. Again, I definitely want to put it in perspective that we feel like, sure, there are some headwinds, but it is under the camp of manageable. And really what we are excited about is that we have delivered nice profitability in H1.

Speaker #5: In particular, so again, I definitely want to put it in perspective, that we feel like, sure, there are some headwinds, but they're under the camp of manageable.

Speaker #5: What we're really excited about is that we've delivered strong profitability in the first half. So now, as we enter the second half, while reaffirming our full-year adjusted EBITDA guidance, we've kind of earned the right to have the flexibility to both absorb and offset some of these headwinds. But most importantly, we can also look at options to invest in our business.

Sabrina Simmons: Now as we enter H2, while reaffirming our full year adjusted EBITDA guide, we have kind of earned the right to have the flexibility to both absorb and offset some of these headwinds, but most importantly, also look to options to invest in our business.

Speaker #6: Got it. And then, just a clarification question: what did you guys mention on the reinvestment in tariffs? Did you say that was lowering prices to sell through older inventory?

Oliver Wintermantel: Got it. And then just a clarification question. What did you guys mention on the reinvestment in tariffs? Did you say, was that lowering prices to sell through older inventory? And maybe a second, just overall environment of pricing and promos. Thank you very much.

Speaker #6: And maybe a second, just overall environment of pricing and promos. Thank you very much.

Speaker #5: Yeah, on the first part, yes. So what we took the opportunity to do is to really emphasize that we want to expedite our new strategy and get our new assortments in.

Sabrina Simmons: Yeah, on the first part, yes. So what we took the opportunity to do is to really emphasize, we want to expedite our new strategy and get our new assortments in. So we really took an opportunity to expedite moving through our older legacy inventory, whether that be through more aggressive clearance, whether it be through some write-offs. So that was an important part of the strategy. As we enter Q2, we have the opportunity to now bring in fresh inventory in line with our new assortment strategy.

Speaker #5: So we really took an opportunity to expedite moving through our older legacy inventory, whether that be through more aggressive clearance or through some write-offs.

Speaker #5: So that was an important part of the strategy. As we enter Q2, we have the opportunity to bring in fresh inventory in line with our new assortment strategy.

Speaker #6: Got it. Thanks very much, and good luck.

Oliver Wintermantel: Got it. Thanks very much, and good luck.

Operator: The next question comes from Steven Forbes with Guggenheim. Please go ahead.

Speaker #2: The next question comes from Steve Forbes with Guggenheim. Please go ahead.

Speaker #3: Good evening, Joel. Sabrina? Joel, you mentioned expectations around capturing a vet-led fresh food sale and the prepared remarks. So I was curious if you could maybe just give us a high-level commentary on how the cross-selling strategies are evolving here and maybe expectations for them to build into the back half of the year.

Steven Forbes: Good evening, Joel, Sabrina. Joel, you mentioned expectations around capturing a vet-led fresh food sale in the prepared remarks. I was curious if you could maybe just give us a high-level commentary on how the cross-selling strategies are evolving here, and maybe expectations for them to build into the back half of the year. Then, I do not know if you maybe start that by framing up for us today, what percentage of your customers shop more than one segment, digital store or services, and how do you sort of expect that, I guess, penetration to build? How rapidly could it evolve here as we look out over the next couple of years?

Speaker #3: And then, I don't know if you maybe start that by framing up for us today what percentage of your customers shop more than one segment—digital, store, or services—and how do you sort of expect that, I guess, penetration to build?

Speaker #3: How rapidly could it evolve here as we look out over the next couple of years?

Speaker #4: Yeah. Look, I think the vet-led—and specifically talking about Hill's Science Diet here—it's an example, Steve, of being on trend and being one of the first to market with it.

Joel Anderson: Yeah. Look, I think the vet-led, and specifically we talk about Hill's Science Diet here, it is an example, Steve, of being on trend and being one of the first to market with it. But it is also something that our vets are very excited about as an alternative to offering that they can suggest to our customers. The fact that our vets are all owned by Petco or are Petco employees is just a great example of just the cross-functional nature of veterinarian services and center of store. We are really pleased. That is just starting to roll out here in the next couple of weeks. Overall, fresh and frozen are a key business for us. We have been a leader in that for a while. We added freezers in the H1 of the year, and now we are adding the chillers to support this.

Speaker #4: But it's also something that our vets are very excited about as an alternative that they can suggest to our customers. And the fact that our vets are all owned by Petco, or are Petco employees, is just a great example of the cross-functional nature of veterinarian services and the center of store.

Speaker #4: And so we're really pleased. That's just starting to roll out here in the next couple of weeks. Overall, fresh and frozen are key businesses for us.

Speaker #4: We've been a leader in that for a while. We added freezers in the first half of the year, and now we're adding the chillers to support this.

Speaker #4: And it's also a customer that shops more frequently. So, a lot of options now for our customer, and Petco is really being seen as a place to go and get fresh and frozen. And our percent of shoppers that are across all three channels is still a very, very small number, Steve.

Joel Anderson: It is also a customer that shops more frequently. A lot of options now for our customer, and Petco is really being seen as a place to go and get fresh and frozen. Our percent of shoppers that are across all three channels is still a very, very small number, Steve. The opportunity is huge. The strategy is working. Now we are kind of in that execution phase of phase 3. We have experimented on a lot of things in the H1. We have gotten traction on several of them. I think the real opportunity is really targeting customers that use us only in one of the three areas and getting them the two first and then to all three eventually is the real opportunity. But it is still a very small piece of our overall customer base, Steve.

Speaker #4: And so the opportunity is huge. The strategy is working, and now we're kind of in that execution phase of phase three. We've experimented on a lot of things in the first half.

Speaker #4: We've gotten traction on several of them, but I think the real opportunity is really targeting customers that use us only in one of the three areas and getting them to two first, and then all three eventually, is the real opportunity.

Speaker #4: But it's still a very small piece of our overall customer base, Steve.

Speaker #3: And then maybe do a quick follow-up. I believe e-commerce sales last quarter returned to positive growth—maybe correct me if I'm wrong there. But how did e-commerce perform in the quarter?

Steven Forbes: Maybe just a quick follow-up. I believe e-commerce sales last quarter returned to positive growth. Maybe correct me if I am wrong there. How did e-commerce perform in the quarter, and maybe just revisit sort of the strategic goals with the digital offering and sort of how you expect to drive share via that channel going forward?

Speaker #3: And maybe just revisit the strategic goals with the digital offering, and how you expect to drive share via that channel going forward.

Speaker #5: Yeah. We don't segment report, as you know, but for sure we're pleased with how the e-com business is performing. Now, remember last year we talked with you all about how that channel had the most cleanup of unprofitable sales.

Sabrina Simmons: Yeah. We do not segment report, as you know, but for sure, we are pleased with how the e-com business is performing. Remember last year, we talked about with you all how that channel had the most cleanup of unprofitable sales. We are really thrilled to see this year a comeback, but in a very healthy way with strong margins. All that hard work is definitely paying off, and we are pleased we are on track there.

Speaker #5: So we're really thrilled to see this year a comeback, but in a very healthy way, with strong margins. So all that hard work is definitely paying off, and we're pleased we're on track there.

Speaker #3: Thank you.

Steven Forbes: Thank you.

Speaker #4: Thanks, Steve.

Joel Anderson: Thanks, Steve.

Speaker #2: The next question comes from Simeon Guttman with Morgan Stanley. Please go ahead.

Operator: The next question comes from Simeon Gutman with Morgan Stanley. Please go ahead.

Speaker #3: Hey Joel, hey Sabrina, it's Simeon. I wanted to ask, stepping back, what’s helped stabilize the business? And I know, Joel, it’ll be a lot of things.

Simeon Gutman: Hey, Joel. Hey, Sabrina. It's Simeon. I wanted to ask, stepping back, what's helped stabilize the business? I know, Joel, it'll be a lot of things. I wanted to ask within that, the consumables growth, I think flattish. What are you seeing there between traffic and ticket, if you would shine a light directly on that business?

Speaker #3: And I wanted to ask, within that, the consumables growth—I think it's flattish. What are you seeing there between traffic and ticket, if you would shine a light directly on that business?

Speaker #5: Just to chime in really quick, Simeon, the comp in consumables is positive. Remember, we have store closures, so we're really pleased to see that the comp is positive.

Sabrina Simmons: Just to chime in really quick, Simeon, the comp in consumables is positive because remember, we have store closures. So we are really pleased to see that the comp is positive. I think you are probably right that the total sales are flattish. Just wanted to correct that that is moving in the right direction for us, and we are really pleased.

Speaker #5: I think you’re probably right that the total sales are flattish. So I just wanted to correct that that’s moving in the right direction for us, and we’re really pleased.

Speaker #4: Yeah. And I think the key thing that stabilized a lot of that is we're just a lot more agile than we were a year ago.

Joel Anderson: Yeah, I think the key things that stabilized a lot of that is we are just a lot more agile than we were a year ago. We used to do one dog reset a year. We used to do one cat reset a year. We have been bringing in newness every month. We have been optimizing the resets to be in stock better, to have the right brands by store. All of those are really the catalysts that contributed to stabilizing consumables and then actually getting it back to growing positive.

Speaker #4: We used to do one dog reset a year. We used to do one cat reset a year. We've been bringing in newness every month.

Speaker #4: And we’ve been optimizing the resets to be in stock better, to have the right brands by store. And so all of those are really the catalysts that contributed to stabilizing consumables, and then actually getting it back to growing positively.

Speaker #3: And then, I guess, some of the inflections we talk about for sales—I know you've teased a couple of things for 2027, even some stuff for the back half of this year.

Simeon Gutman: The, I guess, some of the inflections we talk about for sales, I know you have teased a couple of things for 2027, even some stuff for H2 of this year, and now there could even be a store format rollout at some point. I guess, if we think about 2027 as maybe the top line inflection year, is it H1, H2, Joel? I know it is early to start putting a dart on it.

Speaker #3: And now there could even be a store format rollout at some point. I guess, if we think about '27 as maybe the top-line inflection year, is it first half or back half, Joel?

Speaker #3: I know it's early to start putting a dart on it.

Speaker #4: Yeah. Look, it is too early to put a dart on it, but I would think of it as measured and continuous, and that's really the way we're approaching it.

Joel Anderson: Yeah, look, it is too early to put a dart on it, but I would think of it as measured and continuous. That is really the way we are approaching it. It is not going to be a hockey stick. Throughout this call, both prepared remarks and talking, own brands was behind, but the product is starting to come in. We did some acceleration of legacy inventory so that the newness can come in. The services. All the pillars, Simeon, we are just being really diligent to make sure that the growth is profitable, and that it is measured and we will just see continuous improvement. Obviously, we will give you guys a real outline for the year, but I think you will just continue to see continuous improvement.

Speaker #4: It's not going to be a hockey stick. Throughout this call, both in prepared remarks and in our discussion, own brands was behind, but the product's starting to come in.

Speaker #4: We did some acceleration of legacy inventory so that the newness can come in. The services, all the pillars—Simeon, we're just being really diligent to make sure that the growth is profitable and that it's measured.

Speaker #4: And we'll just see continuous improvement. And then, obviously, we'll give you guys a real outline for the year. But I think you'll just continue to see continuous improvement.

Speaker #3: Thanks. Good job. Good luck.

Simeon Gutman: Thanks. Good job. Good luck.

Speaker #4: Thanks, Simeon.

Joel Anderson: Thanks, Simeon.

Speaker #2: The next question comes from Zach Fathom with Wells Fargo. Please go ahead.

Operator: The next question comes from Zach Fadem with Wells Fargo. Please go ahead.

Speaker #6: Hi, this is David Lanson for Zach. Thanks for taking our questions. I guess first one from me: we know Q2 SG&A includes about a 60 basis point impact from lapping last year's actuarial true-up, but curious if you can talk through the other puts and takes in the quarter and provide any other dynamics that we should be keeping in mind for the second half.

David Lantz: Hi, this is David Lantz on for Zach. Thanks for taking our questions. First one from me, we know Q2 SG&A includes about a 60 basis point impact from lapping last year's actuarial true-up, but curious if you can talk through the other puts and takes in the quarter and provide any other dynamics that we should be keeping in mind for the H2.

Speaker #5: Yeah. I would say we are really pleased, as I mentioned in my remarks, David, that we keep providing evidence—hopefully to you all—of our expense discipline, because despite the fact that actually marketing was up $2 million, overall, our expenses were only up $1 million.

Sabrina Simmons: Yeah, I would say we are really pleased, as I mentioned in my remarks, David, that we keep providing evidence, hopefully, to you all of our expense discipline, because despite the fact that actually marketing was up $2 million, overall our expenses were only up $1 million. And you are totally right, we were lapping that benefit of $9 million. So if you exclude that, expenses were actually down about $8 million. And I would just tell you that is across-the-board, old-fashioned discipline on every line item. There is nothing really stand out about that.

Speaker #5: And you're totally right. We were lapping that benefit of $9 million, so if you exclude that, expenses were actually down about $8 million. And I would just tell you that is across-the-board old-fashioned discipline.

Speaker #5: On every line item, there's nothing really standout about that.

Speaker #6: Got it. That's helpful. And then can you talk about supplies and companion animal declines that have been moderating over the last couple of quarters? Can you talk about the drivers of that and how to think about expectations for the second half?

David Lantz: Got it. That is helpful. Can you talk about supplies and companion animal declines have been moderating over the last couple of quarters. Can you talk about the drivers of that and how to think through expectations for the H2?

Speaker #4: Yeah, I mean, look, I think just as we got asked several questions about consumables, supplies is an area that we're equally focused on improving.

Joel Anderson: Yeah, I think just as I got asked several questions about consumables, supplies is an area that we are equally focused on improving. It does take a little bit longer, it is slower turning product. A large part of it comes in from overseas. But just like Simeon's question about 2027, this is a great example of just continuous improvement, and that moderation has been happening over several quarters, and we expect it to continue.

Speaker #4: It does take a little bit longer. It's a slower-turning product. A large part of it comes in from overseas. But just like Simeon's question about '27, this is a great example of just continuous improvement, and that moderation has been happening over several quarters.

Speaker #4: And we expect it to continue.

Speaker #6: Thank you.

David Lantz: Thank you.

Speaker #4: Thank you, David.

Joel Anderson: Thank you, David.

Speaker #2: This concludes our question-and-answer session. I would now like to turn the conference back over to Joel Anderson for any closing remarks.

Operator: This concludes our question and answer session. I would like to turn the conference back over to Joel Anderson for any closing remarks.

Speaker #4: Thank you, operator. And thank you, everyone, for joining us for our second quarter call. We look forward to catching up with you on our third quarter call in a few months and sharing the progress that we're continuing to make here at Petco.

Joel Anderson: Thank you, operator, and thank you everyone for joining us for our Q2 call. We look forward to catching up with you with our Q3 call in a few months and the progress that we are continuing to make here at Petco. Have a great afternoon.

Speaker #4: Have a great afternoon.

Speaker #2: The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.

Operator: The conference has now concluded. Thank you for attending today's presentation. You may now disconnect. Goodbye.