Q1 2027 Paychex Inc Earnings Call
Speaker #1: Thank you for your continued patience. Your meeting will begin shortly. If you need assistance at any time, please press star zero. And a member of our team will be happy to help you.
Speaker #2: Good morning, and welcome to Paychex's first quarter fiscal 2027 earnings call. Participating on the call today are John Gibson and Bob Schrader. Following the speakers' prepared remarks, there will be a question-and-answer period.
Operator 1: Participating on the call today are John Gibson and Bob Schrader.
Operator: Participating on the call today are John Gibson and Bob Schrader. Following the speaker's prepared remarks, there will be a question and answer period. If you would like to ask a question during this time, simply press star, then the number 1 on your telephone keypad. If you would like to withdraw your question, please press star 2 on your telephone keypad. As a reminder, this conference is being recorded, and your participation implies consent to our recording of this call. I would now like to turn the call over to Bob Schrader, Paychex's Chief Financial Officer.
Operator 2: Following the speaker's prepared remarks, there will be a question and answer period. If you would like to ask a question during this time, simply press star, then the number 1 on your telephone keypad. If you would like to withdraw your question, please press star 2 on your telephone keypad. As a reminder, this conference is being recorded, and your participation implies consent to our recording of this call. I would now like to turn the call over to Bob Schrader, Paychex's Chief Financial Officer.
Speaker #2: If you would like to ask a question during this time, simply press star, then the number 1 on your telephone keypad. If you would like to withdraw your question, please press star 2 on your telephone keypad.
Speaker #2: As a reminder, this conference is being recorded, and your participation implies consent to our recording of this call. I would now like to turn the call over to Bob Schrader, Paychex's Chief Financial Officer.
Speaker #3: Thank you for joining us to discuss Paychex's first quarter fiscal 2027 results. Our earnings release and presentation are available on our Investor Relations website.
Bob Schrader: Thank you for joining us to discuss Paychex Q1 fiscal 2027 results. Our earnings release and presentation are available on our investor relations website. We plan to file our Form 10-Q with the SEC within the next couple of days. This call is being webcast live and will be available for replay on our investor relations portal. Today's call includes forward-looking statements that refer to future events and involve some risk. We encourage you to review our filings with the SEC for additional information on factors that could cause actual results to differ from our current expectations. We will also reference non-GAAP financial measures. A description of these items, along with the reconciliation of non-GAAP measures, can be found in our earnings release. I would now like to turn the call over to John Gibson, Paychex President and CEO.
Bob Schrader: Thank you for joining us to discuss Paychex Q1 fiscal 2027 results. Our earnings release and presentation are available on our investor relations website. We plan to file our Form 10-Q with the SEC within the next couple of days. This call is being webcast live and will be available for replay on our investor relations portal.
Speaker #3: We plan to file our Form 10-Q with the SEC within the next couple of days. This call is being webcast live and will be available for replay on our investor relations portal.
Speaker #4: Today's call includes forward-looking statements that refer to future events and involve some risk. We encourage you to review our filings with the SEC for additional information on factors that could cause actual results to differ from our current expectations.
Bob Schrader: Today's call includes forward-looking statements that refer to future events and involve some risk. We encourage you to review our filings with the SEC for additional information on factors that could cause actual results to differ from our current expectations. We will also reference non-GAAP financial measures. A description of these items, along with the reconciliation of non-GAAP measures, can be found in our earnings release. I would now like to turn the call over to John Gibson, Paychex President and CEO.
Speaker #4: We will also reference non-GAAP financial measures. A description of these items, along with the reconciliation of non-GAAP measures, can be found in our earnings release.
Speaker #4: I would now like to turn the call over to John Gibson, Paychex President and CEO.
Speaker #5: Thanks, Bob. We delivered a solid start to fiscal year 27 with double-digit growth in operating income and earnings per share. Total revenue growth of 6% was driven by strong revenue growth in PO and insurance solutions, and continued progress against our strategic objectives, including accelerating AI across our business and executing on our go-to-market strategy.
John Gibson: Thanks, Bob. We delivered a solid start to fiscal year 2027, with double-digit growth in operating income and earnings per share. Total revenue growth of 6% was driven by strong revenue growth in PEO and insurance solutions and continued progress against our strategic objectives, including accelerating AI across our business and executing on our go-to-market strategy. More broadly, our performance reflects the strength of our differentiated high-value advisory solutions. This year, we are focused on three growth drivers: data and AI leadership, go-to-market evolution, and advisory differentiation to strengthen our competitive position, deliver more value to customers, and expand earnings over time. First, let me talk about data and AI leadership. We see AI as a way to augment the capabilities of our advisors and customers and help them operate more efficiently, make better decisions, and deliver more value and improved outcomes.
John Gibson: Thanks, Bob. We delivered a solid start to fiscal year 2027, with double-digit growth in operating income and earnings per share. Total revenue growth of 6% was driven by strong revenue growth in PEO and insurance solutions and continued progress against our strategic objectives, including accelerating AI across our business and executing on our go-to-market strategy. More broadly, our performance reflects the strength of our differentiated high-value advisory solutions.
Speaker #5: More broadly, our performance reflects the strength of our differentiated, high-value advisory solutions. This year, we are focused on three growth drivers: data and AI leadership, go-to-market evolution, and advisory differentiation.
John Gibson: This year, we are focused on three growth drivers: data and AI leadership, go-to-market evolution, and advisory differentiation to strengthen our competitive position, deliver more value to customers, and expand earnings over time. First, let me talk about data and AI leadership. We see AI as a way to augment the capabilities of our advisors and customers and help them operate more efficiently, make better decisions, and deliver more value and improved outcomes.
Speaker #5: To strengthen our competitive position, deliver more value to customers, and expand earnings over time. First, let me talk about data and AI leadership. We see AI as a way to augment the capabilities of our advisors and customers, and help them operate more efficiently, make better decisions, and deliver more value and improved outcomes.
Speaker #5: We believe our combination of proprietary workforce data, purpose-built HCM platforms, and advisory expertise creates a differentiated advantage for Paychex. Wise, our AI-powered intelligence engine, now draws on more than 50 trillion proprietary data points across payroll, HR, benefits, and other workforce workflows.
John Gibson: We believe our combination of proprietary workforce data, purpose-built HCM platforms, and advisory expertise creates a differentiated advantage for Paychex. WISE, our AI-powered intelligence engine, now draws on more than 50 trillion proprietary data points across payroll, HR, benefits, and other workforce workflows. Because that data is domain-specific and embedded in real customer activity, it enables us to deliver AI-driven automation that is more actionable. As our AI agents take action with our experts in the loop, they create a continuous feedback cycle that help improves outcomes and strengthens our solutions over time. We believe that is where AI creates the most value, not as a standalone tool or search engine, but as intelligence built directly into the system of record and the moment where action needs to happen.
John Gibson: We believe our combination of proprietary workforce data, purpose-built HCM platforms, and advisory expertise creates a differentiated advantage for Paychex. WISE, our AI-powered intelligence engine, now draws on more than 50 trillion proprietary data points across payroll, HR, benefits, and other workforce workflows. Because that data is domain-specific and embedded in real customer activity, it enables us to deliver AI-driven automation that is more actionable.
Speaker #5: Because that data is domain-specific and embedded in real customer activity, it enables us to deliver AI-driven automation that is more actionable. As our AI agents take action with our experts in the loop, they create a continuous feedback cycle that helps improve outcomes and strengthens our solutions over time.
John Gibson: As our AI agents take action with our experts in the loop, they create a continuous feedback cycle that help improves outcomes and strengthens our solutions over time. We believe that is where AI creates the most value, not as a standalone tool or search engine, but as intelligence built directly into the system of record and the moment where action needs to happen.
Speaker #5: We believe that is where AI creates the most value—not as a standalone tool or search engine, but as intelligence built directly into the system of record, in the moment where action needs to happen.
Speaker #5: We are very proud to be recognized for our AI leadership, as Wise was recently named one of HRTech's top HR products for 2026. Another source of differentiation is our ability to combine AI with trusted human expertise.
John Gibson: We are very proud to be recognized for our AI leadership, as WISE was recently named one of HR Tech's top HR products for 2026. Another source of differentiation is our ability to combine AI with trusted human expertise. As more routine work becomes automated, we believe the value of expert guidance increases in areas where businesses are navigating complexity, such as labor, tax, benefits, and workforce management. That is why we see AI as enhancing, not replacing, the role of our trusted advisors. That's why we believe our combined technology and service model is difficult to replicate. We're already seeing early proof points that this strategy is creating tangible value. This summer, we piloted intelligent pay cycle to proactively address the top sources of payroll errors. Based upon the results from more than 50,000 businesses, WISE helped prevent approximately 90% of those payroll errors.
John Gibson: We are very proud to be recognized for our AI leadership, as WISE was recently named one of HR Tech's top HR products for 2026. Another source of differentiation is our ability to combine AI with trusted human expertise. As more routine work becomes automated, we believe the value of expert guidance increases in areas where businesses are navigating complexity, such as labor, tax, benefits, and workforce management. That is why we see AI as enhancing, not replacing, the role of our trusted advisors. That's why we believe our combined technology and service model is difficult to replicate.
Speaker #5: As more routine work becomes automated, we believe the value of expert guidance increases in areas where businesses are navigating complexity, such as labor, tax, benefits, and workforce management.
Speaker #5: That is why we see AI as enhancing, not replacing, the role of our trusted advisors. That's why we believe our combined technology and service model is difficult to replicate.
Speaker #5: We're already seeing early proof points that this strategy is creating tangible value. This summer, we piloted Intelligent Pay Cycle to proactively address the top sources of payroll errors.
John Gibson: We're already seeing early proof points that this strategy is creating tangible value. This summer, we piloted intelligent pay cycle to proactively address the top sources of payroll errors. Based upon the results from more than 50,000 businesses, WISE helped prevent approximately 90% of those payroll errors.
Speaker #5: Based on the results from more than 50,000 businesses, Wise helped prevent approximately 90% of those payroll errors. Based on that success, we are expanding those capabilities across additional use cases across the company.
John Gibson: Based upon that success, we are expanding those capabilities across additional use cases across the company. This week, we announced WISE Hire, an agentic recruiting solution designed to help SMBs find and hire qualified talent faster. Solution uses AI recruiting agents to help customers source candidates, screen applicants, manage outreach, and schedule interviews, all while keeping employers in control and providing access to human recruiting expertise when needed. We are also extending WISE into business applications where customers already work, such as Microsoft, making WISE easier to access for our customers and their employees. We are also further accelerating AI across our service model and operations. We now have more than 2,000 agents and features deployed across the business. WISE agentic payroll continues to enhance operational efficiency, increasing automated payroll processing by nearly 20% from January through August, while also maintaining high service quality and accuracy rates.
John Gibson: Based upon that success, we are expanding those capabilities across additional use cases across the company. This week, we announced WISE Hire, an agentic recruiting solution designed to help SMBs find and hire qualified talent faster. Solution uses AI recruiting agents to help customers source candidates, screen applicants, manage outreach, and schedule interviews, all while keeping employers in control and providing access to human recruiting expertise when needed.
Speaker #5: This week, we announced Wise Hire, an agentic recruiting solution designed to help SMBs find and hire qualified talent faster. The solution uses AI recruiting agents to help customers source candidates, screen applicants, manage outreach, and schedule interviews.
Speaker #5: All while keeping employers in control. And providing access to human recruiting expertise when needed. We are also extending Wise into business applications where customers already work, such as Microsoft, making Wise easier to access for our customers and their employees.
John Gibson: We are also extending WISE into business applications where customers already work, such as Microsoft, making WISE easier to access for our customers and their employees. We are also further accelerating AI across our service model and operations. We now have more than 2,000 agents and features deployed across the business. WISE agentic payroll continues to enhance operational efficiency, increasing automated payroll processing by nearly 20% from January through August, while also maintaining high service quality and accuracy rates.
Speaker #5: We are also further accelerating AI across our service model and operations. We now have more than 2,000 agents and features deployed across the business.
Speaker #5: Wise agentic payroll continues to enhance operational efficiency, increasing automated payroll processing by nearly 20% from January through August, while also maintaining high service quality and accuracy rates.
Speaker #5: As this scales, it enables us to automate transactional work and free our teams to focus on more proactive and higher-value advisory support. Our second area of focus is our go-to-market evolution.
John Gibson: As this scales, it enables us to automate transactional work and free our teams to focus on more proactive and higher value advisory support. Our second area of focus is our go-to-market evolution. We continue to advance our go-to-market strategy by positioning Paychex not simply as a provider of products, but as a strategic partner helping businesses succeed. Through our One Paychex approach, we are equipping all of our sales and customer success teams to take full advantage of the breadth of our technology and advisory solutions. With this approach, we are better aligning customers to the right solution from the beginning of their relationship with Paychex. Our partner ecosystem also remains a strategic advantage. Our CPA, bank, and broker relationships drive a significant portion of our leads and generate higher win rates. Continued investment in those channels drove higher referral activity year-over-year.
John Gibson: As this scales, it enables us to automate transactional work and free our teams to focus on more proactive and higher value advisory support. Our second area of focus is our go-to-market evolution. We continue to advance our go-to-market strategy by positioning Paychex not simply as a provider of products, but as a strategic partner helping businesses succeed.
Speaker #5: We continue to advance our go-to-market strategy by positioning PAYCHEX not simply as a provider of products, but as a strategic partner helping businesses succeed.
Speaker #5: Through our One PAYCHEX approach, we are equipping all of our sales and customer success teams to take full advantage of the breadth of our technology and advisory solutions.
John Gibson: Through our One Paychex approach, we are equipping all of our sales and customer success teams to take full advantage of the breadth of our technology and advisory solutions. With this approach, we are better aligning customers to the right solution from the beginning of their relationship with Paychex. Our partner ecosystem also remains a strategic advantage. Our CPA, bank, and broker relationships drive a significant portion of our leads and generate higher win rates. Continued investment in those channels drove higher referral activity year-over-year.
Speaker #5: With this approach, we are better aligning customers to the right solution from the beginning of the relationship with Paychex. Our partner ecosystem also remains a strategic advantage.
Speaker #5: Our CPA, bank, and broker relationships drive a significant portion of our leads and generate higher win rates. Continued investment in those channels drove higher referral activity year over year.
Speaker #5: We continue to build momentum in the broker channel, signing our third national broker partnership in six months with IMA Financial Group. We saw strong growth in broker bookings, supported by higher average deal size and strong ancillary attachment.
John Gibson: We continue to build momentum in the broker channel, signing our third national broker partnership in 6 months with IMA Financial Group. We saw strong growth in broker bookings, supported by higher average deal size and strong ancillary attachment. At the same time, we are expanding our reach through embedded, partner-led, and standalone channels, creating additional pathways for future growth. Finally, advisory differentiation. Customers are looking for more than just software. Our advisory and benefits solutions remain an important part of how we help businesses navigate increasingly complex workforce needs. By combining innovative technology with human expertise, we provide trusted support across ASO, PEO, and retirement, often serving businesses with limited or no in-house HR resources. All three advisory solutions delivered strong revenue growth this quarter. We continue to see traction in the enterprise segment for our advisory solutions, which reinforces the strategic rationale of the Paycor acquisition.
John Gibson: We continue to build momentum in the broker channel, signing our third national broker partnership in 6 months with IMA Financial Group. We saw strong growth in broker bookings, supported by higher average deal size and strong ancillary attachment. At the same time, we are expanding our reach through embedded, partner-led, and standalone channels, creating additional pathways for future growth.
Speaker #5: At the same time, we're expanding our reach through embedded partner-led and standalone channels, creating additional pathways for future growth. And finally, advisory differentiation. Customers are looking for more than just software.
John Gibson: Finally, advisory differentiation. Customers are looking for more than just software. Our advisory and benefits solutions remain an important part of how we help businesses navigate increasingly complex workforce needs. By combining innovative technology with human expertise, we provide trusted support across ASO, PEO, and retirement, often serving businesses with limited or no in-house HR resources. All three advisory solutions delivered strong revenue growth this quarter. We continue to see traction in the enterprise segment for our advisory solutions, which reinforces the strategic rationale of the Paycor acquisition.
Speaker #5: Our advisory and benefits solutions remain an important part of how we help businesses navigate increasingly complex workforce needs. By combining innovative technology with human expertise, we provide trusted support across ASO, PO, and retirement.
Speaker #5: Often, serving businesses with limited or no in-house HR resources. All three advisory solutions delivered strong revenue growth this quarter. We continue to see traction in the enterprise segment for our advisory solutions, which reinforces the strategic rationale of the Paycor acquisition.
Speaker #5: PO remains a key growth driver and delivered industry-leading, high single-digit worksite employee growth, as well as record retention. We also saw strong upgrades of ASO clients into PO relationships.
John Gibson: PEO remains a key growth driver and delivered industry-leading high single-digit worksite employee growth and delivered record retention. We also saw strong upgrades of ASO clients into PEO relationships, reflecting the trust we have built with clients and the value of our full-service advisory model. In addition to all these things, we improved client retention, we continued to see price realization and strong product penetration, all of which contributed to the strength of our results this quarter and continues to demonstrate the value we deliver for our customers. I am pleased to see our progress recognized externally, including being named to Time's World's Best Companies and Newsweek's America's Greatest Companies list, reflecting the strength of our brand, culture, and operating performance. In addition, our human capital management platforms were recognized by Nucleus Research and NelsonHall for innovation and capability in talent and workforce management.
John Gibson: PEO remains a key growth driver and delivered industry-leading high single-digit worksite employee growth and delivered record retention. We also saw strong upgrades of ASO clients into PEO relationships, reflecting the trust we have built with clients and the value of our full-service advisory model. In addition to all these things, we improved client retention, we continued to see price realization and strong product penetration, all of which contributed to the strength of our results this quarter and continues to demonstrate the value we deliver for our customers.
Speaker #5: Reflecting the trust we've built with clients and the value of our full-service advisory model. In addition to all these things, we improved client retention, we continued to see price realization, and strong product penetration.
Speaker #5: All of which contributed to the strength of our results this quarter and continues to demonstrate the value we deliver for our customers. I'm pleased to see our progress recognized externally, including being named to TIME's World's Best Companies and Newsweek's America's Greatest Companies list.
John Gibson: I am pleased to see our progress recognized externally, including being named to Time's World's Best Companies and Newsweek's America's Greatest Companies list, reflecting the strength of our brand, culture, and operating performance. In addition, our human capital management platforms were recognized by Nucleus Research and NelsonHall for innovation and capability in talent and workforce management.
Speaker #5: Reflecting the strength of our brand, culture, and operating performance. In addition, our human capital management platforms were recognized by Nucleus Research and Nelson Hall for innovation and capability in talent and workforce management.
Speaker #5: Stepping back, we believe PAYCHEX has never been better positioned. And continues to offer a compelling investor value proposition. With our multiple durable recurring revenue streams and businesses, industry-leading margins, strong free cash flow, disciplined capital allocation, we see continued opportunity to expand our earnings power through scale, mix, productivity, and AI-enabled efficiency.
John Gibson: Stepping back, we believe Paychex has never been better positioned and continues to offer a compelling investor value proposition. With our multiple durable recurring revenue streams and businesses, industry-leading margins, strong free cash flow, disciplined capital allocation, we see continued opportunity to expand our earnings power through scale, mix, productivity, and AI-enabled efficiency. We have a focused strategy, a resilient operating model, and increasing momentum in the areas that we believe matter most for long-term growth and profitability. I am proud of the work that the team has done this quarter. I will now turn it over to Bob to discuss our financial performance and outlook.
John Gibson: Stepping back, we believe Paychex has never been better positioned and continues to offer a compelling investor value proposition. With our multiple durable recurring revenue streams and businesses, industry-leading margins, strong free cash flow, disciplined capital allocation, we see continued opportunity to expand our earnings power through scale, mix, productivity, and AI-enabled efficiency.
Speaker #5: We have a focused strategy, a resilient operating model, and increasing momentum in the areas that we believe matter most for long-term growth and profitability.
John Gibson: We have a focused strategy, a resilient operating model, and increasing momentum in the areas that we believe matter most for long-term growth and profitability. I am proud of the work that the team has done this quarter. I will now turn it over to Bob to discuss our financial performance and outlook.
Speaker #5: I'm proud of the work that the team has done this quarter. I will now turn it over to Bob to discuss our financial performance and outlook.
Speaker #4: Thanks, John. I'll begin with our first quarter results, and then I'll turn to our updated outlook for fiscal 2027. For the first quarter, total revenue increased 6% to $1.6 billion, driven by the strength in our advisory solutions, particularly PEO.
Bob Schrader: Thanks, John. I'll begin with our Q1 results, and then I'll turn to our updated outlook for fiscal 2027. For the Q1, total revenue increased 6% to $1.6 billion, driven by the strength in our advisory solutions, particularly PEO. Management solutions revenue grew 4% to $1.2 billion, driven by product penetration and price realization. As John mentioned, we saw a high volume of ASO to PEO upgrades in the quarter, as well as strong PEO referral activity from our HCM sales teams, which contributed to strong PEO growth. PEO and insurance growth in the quarter was 12% to $368 million, primarily driven by strong growth in PEO worksite employees and increased PEO insurance volumes. Interest on funds held for clients increased 5% to $50 million, driven by stronger reinvestment yields on our long-term portfolio.
Bob Schrader: Thanks, John. I'll begin with our Q1 results, and then I'll turn to our updated outlook for fiscal 2027. For the Q1, total revenue increased 6% to $1.6 billion, driven by the strength in our advisory solutions, particularly PEO. Management solutions revenue grew 4% to $1.2 billion, driven by product penetration and price realization.
Speaker #4: Management Solutions revenue grew 4% to $1.2 billion, driven by product penetration and price realization. And as John mentioned, we saw a high volume of ASO to PO upgrades in the quarter, as well as strong PEO referral activity from our HCM sales teams, which contributed to strong PEO growth.
Bob Schrader: As John mentioned, we saw a high volume of ASO to PEO upgrades in the quarter, as well as strong PEO referral activity from our HCM sales teams, which contributed to strong PEO growth. PEO and insurance growth in the quarter was 12% to $368 million, primarily driven by strong growth in PEO worksite employees and increased PEO insurance volumes. Interest on funds held for clients increased 5% to $50 million, driven by stronger reinvestment yields on our long-term portfolio.
Speaker #4: PO and insurance growth in the quarter was 12%, to $368 million, primarily driven by strong growth in PEO worksite employees and increased PO insurance volumes.
Speaker #4: Interest on funds held for clients increased 5% to $50 million, driven by stronger reinvestment yields on our long-term portfolio. Total expenses for the quarter increased 1%. Higher PEO direct insurance costs and continued investments in our go-to-market expansion and strategic priorities were largely offset by lower acquisition-related costs and continued AI efficiencies.
Bob Schrader: Total expenses for the quarter increased 1% as higher PEO direct insurance costs and continued investments in our go-to-market expansion and strategic priorities were largely offset by lower acquisition-related costs and continued AI efficiencies. Operating margins for the quarter increased 280 basis points to 38%, and our adjusted operating margins increased approximately 130 basis points to 42%, driven by productivity and cost discipline, even as we continue to invest in our strategic priorities. Diluted earnings per share increased 14% to $1.21 per share, and adjusted diluted earnings per share increased 10% to $1.34. Our financial position remains strong with cash, restricted cash, and total corporate investments of approximately $1 billion and total borrowings of approximately $4.6 billion at quarter end. Cash flow from operations were $414 million and were impacted by the timing of client and corporate tax payments.
Bob Schrader: Total expenses for the quarter increased 1% as higher PEO direct insurance costs and continued investments in our go-to-market expansion and strategic priorities were largely offset by lower acquisition-related costs and continued AI efficiencies. Operating margins for the quarter increased 280 basis points to 38%, and our adjusted operating margins increased approximately 130 basis points to 42%, driven by productivity and cost discipline, even as we continue to invest in our strategic priorities.
Speaker #4: Operating margins for the quarter increased 280 basis points to 38%, and our adjusted operating margins increased approximately 130 basis points to 42%, driven by productivity and cost discipline, even as we continue to invest in our strategic priorities.
Speaker #4: Diluted earnings per share increased 14% to $1.21 per share, and adjusted diluted earnings per share increased 10% to $1.34. Our financial position remains strong, with cash, restricted cash, and total corporate investments of approximately $1 billion, and total borrowings of approximately $4.6 billion at quarter end.
Bob Schrader: Diluted earnings per share increased 14% to $1.21 per share, and adjusted diluted earnings per share increased 10% to $1.34. Our financial position remains strong with cash, restricted cash, and total corporate investments of approximately $1 billion and total borrowings of approximately $4.6 billion at quarter end. Cash flow from operations were $414 million and were impacted by the timing of client and corporate tax payments.
Speaker #4: Cash flow from operations was $414 million, impacted by the timing of client and corporate tax payments. Our capital allocation strategy is centered on delivering long-term shareholder value.
Bob Schrader: Our capital allocation strategy is centered on delivering long-term shareholder value. This quarter, we returned $424 million to shareholders through cash dividends. We continue to focus on the drivers of long-term shareholder returns within our control, including strong earnings growth, sustained dividend growth, and disciplined capital deployment. Our 12-month rolling return on equity remains robust at 47%. I'll now turn to our updated outlook, which assumes the current macro environment, including stable demand and flat employment levels. We are reaffirming our full year fiscal 2027 guidance with updates to segment revenue growth to reflect continued strength in PEO and the latest short-term interest rate change. For fiscal 2027, we now expect PEO and insurance solutions revenue growth to be in the range of 7% to 8%. This is up from our prior guidance due to continued strength in PEO.
Bob Schrader: Our capital allocation strategy is centered on delivering long-term shareholder value. This quarter, we returned $424 million to shareholders through cash dividends. We continue to focus on the drivers of long-term shareholder returns within our control, including strong earnings growth, sustained dividend growth, and disciplined capital deployment. Our 12-month rolling return on equity remains robust at 47%.
Speaker #4: This quarter, we returned $424 million to shareholders through cash dividends. We continue to focus on the drivers of long-term shareholder returns within our control, including strong earnings growth, sustained dividend growth, and disciplined capital deployment.
Speaker #4: Our 12-month rolling return on equity remains robust at 47%. I'll now turn to our updated outlook, which assumes the current macro environment, including stable demand and flat employment levels.
Bob Schrader: I'll now turn to our updated outlook, which assumes the current macro environment, including stable demand and flat employment levels. We are reaffirming our full year fiscal 2027 guidance with updates to segment revenue growth to reflect continued strength in PEO and the latest short-term interest rate change. For fiscal 2027, we now expect PEO and insurance solutions revenue growth to be in the range of 7% to 8%. This is up from our prior guidance due to continued strength in PEO.
Speaker #4: We are reaffirming our full-year fiscal 2027 guidance, with updates to segment revenue growth to reflect continued strength in PEO and the latest short-term interest rate change.
Speaker #4: For fiscal 2027, we now expect PEO and insurance solutions revenue growth to be in the range of 7% to 8%. This is up from our prior guidance due to continued strength in PEO. As a reminder, comparisons become more challenging over the remainder of the year as we lap the prior acceleration in PEO from stronger MPP enrollment.
Bob Schrader: As a reminder, comparisons become more challenging over the remainder of the year as we lap the prior acceleration in PEO from stronger MPP enrollment. Interest on funds held for clients is now expected to be in the range of $200 to $210 million, which includes the most recent 25 basis point increase to the Fed funds rate. The remainder of our outlook is unchanged. However, I would like to provide some additional color on the categories. If the strength that we saw in Q1 in PEO upsells and HCM referrals continues, we could see PEO and insurance solutions trending toward the high end of the updated range, with management solutions trending towards the low end.
Bob Schrader: As a reminder, comparisons become more challenging over the remainder of the year as we lap the prior acceleration in PEO from stronger MPP enrollment. Interest on funds held for clients is now expected to be in the range of $200 to $210 million, which includes the most recent 25 basis point increase to the Fed funds rate.
Speaker #4: Interest on funds held for clients is now expected to be in the range of $200 to $210 million, which includes the most recent 25 basis point increase to the Fed funds rate.
Speaker #4: The remainder of our outlook is unchanged; however, I would like to provide some additional color on the categories. If the strength that we saw in Q1 in the PEO upsells and HCM referrals continues, we could see PEO and insurance solutions trending toward the high end of the updated range, with management solutions trending toward the low end.
Bob Schrader: The remainder of our outlook is unchanged. However, I would like to provide some additional color on the categories. If the strength that we saw in Q1 in PEO upsells and HCM referrals continues, we could see PEO and insurance solutions trending toward the high end of the updated range, with management solutions trending towards the low end.
Speaker #4: And, as I think we've discussed many times with many of you, we view that mix shift favorably, as PEO represents not only our highest-value solution, the best retention solution that we have, but certainly our highest lifetime-value solution.
Bob Schrader: As I think we've discussed many times with many of you, we view that mix shift favorably as PEO represents not only our highest value solution, the best retention solution that we have, but certainly our highest lifetime value solution. Let me turn to provide some color on Q2. Q2 revenue and earnings growth reflect a difficult comparison to prior year due to two one-time items that were recognized in Q2 of last year. One, we had a revenue synergy benefit from the acquisition that was recognized in the quarter, as well as the realized gains that we had in Q2 from the repositioning of the portfolio that we did. We would expect Q2 revenue growth to be approximately 4% with an adjusted operating margin of approximately 40%.
Bob Schrader: As I think we've discussed many times with many of you, we view that mix shift favorably as PEO represents not only our highest value solution, the best retention solution that we have, but certainly our highest lifetime value solution.
Speaker #4: Now, let me turn to provide some color on the second quarter. Second quarter revenue and earnings growth reflect a difficult comparison to the prior year, due to two one-time items that were recognized in Q2 of last year.
Bob Schrader: Let me turn to provide some color on Q2. Q2 revenue and earnings growth reflect a difficult comparison to prior year due to two one-time items that were recognized in Q2 of last year. One, we had a revenue synergy benefit from the acquisition that was recognized in the quarter, as well as the realized gains that we had in Q2 from the repositioning of the portfolio that we did. We would expect Q2 revenue growth to be approximately 4% with an adjusted operating margin of approximately 40%.
Speaker #4: First, we had revenue recognized in the quarter, as well as realized gains that we had in Q2 from the repositioning of the portfolio that we did.
Speaker #4: We would expect Q2 revenue growth to be approximately 4%, with an adjusted operating margin of approximately 40%. Excluding those two items that I just mentioned, second-quarter total revenue growth would be in line with our first-quarter growth rate.
Bob Schrader: Excluding those two items that I just mentioned, Q2 total revenue growth would be in line with our Q1 growth rate. As always, this outlook reflects current assumptions and is subject to change. Our business fundamentals remain strong. We continue to operate from a position of financial strength supported by our durable recurring revenue, strong cash generation, and disciplined investment in the areas we believe will drive long-term growth. With a resilient operating model, continued margin opportunity, increasing momentum in AI, go-to-market evolution in advisory solutions, we remain confident in our strategy to drive long-term growth and shareholder value. With that, we'll now open up the call for questions.
Bob Schrader: Excluding those two items that I just mentioned, Q2 total revenue growth would be in line with our Q1 growth rate. As always, this outlook reflects current assumptions and is subject to change. Our business fundamentals remain strong. We continue to operate from a position of financial strength supported by our durable recurring revenue, strong cash generation, and disciplined investment in the areas we believe will drive long-term growth.
Speaker #4: And as always, this outlook reflects current assumptions and is subject to change. Our business fundamentals remain strong. We continue to operate from a position of financial strength, supported by our durable recurring revenue, strong cash generation, and disciplined investment in the areas we believe will drive long-term growth.
Speaker #4: With a resilient operating model, continued margin opportunity, increasing momentum in AI, go-to-market evolution, and advisory solutions, we remain confident in our strategy to drive long-term growth and shareholder value.
Bob Schrader: With a resilient operating model, continued margin opportunity, increasing momentum in AI, go-to-market evolution in advisory solutions, we remain confident in our strategy to drive long-term growth and shareholder value. With that, we'll now open up the call for questions.
Speaker #4: And with that, we'll now open up the call for questions.
Speaker #1: Thank you. If you'd like to ask a question, press star one on your keypad. To leave the queue at any time, press star two.
Operator 2: Thank you. If you'd like to ask a question, press star one on your keypad. To leave the queue at any time, press star two. We do ask that you limit yourself to one question and one follow-up. Once again, that is star one to ask a question. We'll go first to Andrew Nicholas with William Blair. Your line is now open.
Operator: Thank you. If you'd like to ask a question, press star one on your keypad. To leave the queue at any time, press star two. We do ask that you limit yourself to one question and one follow-up. Once again, that is star one to ask a question. We'll go first to Andrew Nicholas with William Blair. Your line is now open.
Speaker #1: We ask that you limit yourself to one question and one follow-up. Once again, that is star one to ask a question. We'll go first to Andrew Nicholas with William Blair.
Speaker #1: Your line is now open.
Speaker #5: Hi, good morning. I appreciate you taking my questions. I wanted to start on the HRMS quarter. I'm curious if this was in line with your expectations?
Andrew Nicholas: Hi, good morning. I appreciate you taking my questions. I wanted to start on the HRMS quarter. I'm curious if this was in line with your expectations. What additional color could you give us in terms of the underlying drivers of the 4.3% growth number, and if you could speak to the implied ramp throughout the rest of this year, considering you did maintain the 5% to 6% outlook.
Andrew Nicholas: Hi, good morning. I appreciate you taking my questions. I wanted to start on the HRMS quarter. I'm curious if this was in line with your expectations. What additional color could you give us in terms of the underlying drivers of the 4.3% growth number, and if you could speak to the implied ramp throughout the rest of this year, considering you did maintain the 5% to 6% outlook.
Speaker #5: What additional color could you give us in terms of the underlying drivers of the 4.3% growth number? And if you could speak to the implied ramp throughout the rest of this year, considering you did maintain the 5% to 6% outlook.
Bob Schrader: Yeah. Maybe I'll You want me to start and
Bob Schrader: Yeah. Maybe I'll You want me to start and
Speaker #5: Yeah, you start.
Bob Schrader: Yeah, you start.
John Gibson: Yeah, you start.
Speaker #4: Yeah, some color. Yeah, Andrew, listen, I think Management Solutions was, I would say, slightly below our expectations, and I think it's due to two things.
Bob Schrader: Andrew, listen, I think management solutions was, I would say, slightly below our expectations, and I think it's due to two things that we talked about in the prepared remarks. It's really the strength of the PEO, and I think it's driven by two dynamics. We certainly saw a strong performance in upgrades from ASO to PEO that was certainly ahead of our plan and was up significantly year-over-year. The other dynamic that we saw during the quarter is we're seeing a higher level of referral activity from our HCM sales teams into PEO that was up almost 50% year-over-year. That's actually driving new sales into the PEO, and it was really broad-based across the board.
Bob Schrader: Andrew, listen, I think management solutions was, I would say, slightly below our expectations, and I think it's due to two things that we talked about in the prepared remarks. It's really the strength of the PEO, and I think it's driven by two dynamics. We certainly saw a strong performance in upgrades from ASO to PEO that was certainly ahead of our plan and was up significantly year-over-year. The other dynamic that we saw during the quarter is we're seeing a higher level of referral activity from our HCM sales teams into PEO that was up almost 50% year-over-year. That's actually driving new sales into the PEO, and it was really broad-based across the board.
Speaker #4: As we talked about in the prepared remarks, it's really the strength of the PO, and I think it's driven by two dynamics. We certainly saw a strong performance in upgrades from ASO to PO that was ahead of our plan, and it was up significantly year-over-year.
Speaker #4: And then the other dynamic that we saw during the quarter is we're seeing a higher level of referral activity from our HCM sales teams into PO.
Speaker #4: That was up almost 50% year over year, and that's actually driving new sales into the PO. It was really broad-based across the board; certainly, we are benefiting from our enterprise reps.
Bob Schrader: Certainly, we're benefiting from our enterprise reps out in the field, not only selling technology, but really selling the full breadth of our solutions, including PEO. We're gaining a lot of traction there. As we mentioned in the call, we do view that as favorable overall just because of the economics around the PEO business. So it was probably slightly below our expectation, but PEO obviously overachieved our expectation, and that's why you see some of the changes that we made to the full-year guide. As far as the acceleration in the back half in management solutions, we continue to see strength in ancillary attachment, and although PEO has been strong, ASO and retirement continue to be strong. A lot of that's coming from the revenue synergy opportunity. We've been adding sales headcount over the last year. Those heads are ramping, getting more productive.
Bob Schrader: Certainly, we're benefiting from our enterprise reps out in the field, not only selling technology, but really selling the full breadth of our solutions, including PEO. We're gaining a lot of traction there. As we mentioned in the call, we do view that as favorable overall just because of the economics around the PEO business. So it was probably slightly below our expectation, but PEO obviously overachieved our expectation, and that's why you see some of the changes that we made to the full-year guide.
Speaker #4: Out in the field, not only selling technology, but really selling the full breadth of our solutions, including PO, so we're gaining a lot of traction there.
Speaker #4: As we mentioned in the call, we do view that as favorable overall, just because of the economics around the PEO business.
Speaker #4: So it was probably slightly below our expectations, but PO obviously overachieved our expectation, and that's why you see some of the changes that we made to the full year guide.
Speaker #4: As far as the acceleration in the back half, in management solutions, I mean, we continue to see strength in ancillary attachment, and although PEO has been strong, ASO and retirement continued to be strong.
Bob Schrader: As far as the acceleration in the back half in management solutions, we continue to see strength in ancillary attachment, and although PEO has been strong, ASO and retirement continue to be strong. A lot of that's coming from the revenue synergy opportunity. We've been adding sales headcount over the last year. Those heads are ramping, getting more productive.
Speaker #4: A lot of that's coming from the revenue synergy opportunity. We've been adding sales headcount. Over the last year, those heads are ramping, getting more productive.
Bob Schrader: Our retention trends are very positive, and we would expect that to continue. We have a lot of new stuff, other revenue streams like our Paychex Perks product, our employee Paychex Perks product. That is probably our strongest growing product that we have. We just launched that into the Paycor platform, into 2.5 million employees. We announced WISE Hire this morning. We have our SixFifty product. We expect all those products to continue to gain traction as we move into the back half of the year.
Bob Schrader: Our retention trends are very positive, and we would expect that to continue. We have a lot of new stuff, other revenue streams like our Paychex Perks product, our employee Paychex Perks product. That is probably our strongest growing product that we have. We just launched that into the Paycor platform, into 2.5 million employees. We announced WISE Hire this morning. We have our SixFifty product. We expect all those products to continue to gain traction as we move into the back half of the year.
Speaker #4: Our retention trends are very positive, and we would expect that to continue. And then we have a lot of new stuff, other revenue streams, like our Perks product—our employee perks product—that's probably our strongest growing product that we have.
Speaker #4: We just launched that into the Paycor platform to 2.5 million employees. We announced Wise Hire this morning. We have our 650 products, so we expect all those products to continue to gain traction as we move into the back half of the year.
Speaker #3: Yeah, I think, Andrew, the thing that happened to us, quite frankly, is that the execution of our go-to-market evolution exceeded our expectations. What we're trying to do there is put stronger focus on higher lifetime value solutions.
John Gibson: Yeah. I think, Andrew, the thing that happened to us, quite frankly, is that the execution of our go-to-market evolution exceeded our expectations.
John Gibson: Yeah. I think, Andrew, the thing that happened to us, quite frankly, is that the execution of our go-to-market evolution exceeded our expectations.
Bob Schrader: Yes.
Bob Schrader: Yes.
John Gibson: What we are trying to do there is we are trying to put stronger focus on higher lifetime value solutions. We are really driving training enablement and incentives so that all of our reps are presenting the best solution across all of our sales team and also our customer success team. So we are trying to enable every one of our sellers and everyone that is in direct contact with our clients to be able to represent each one of our products and services. I think anyone knows anything about Paychex, that used to be a lot more siloed and compartmentalized, if you will. We would get a client, they would become a payroll client, then we would go and sell them ASO, then we would sell them PEO, and we would kind of move them up the ramp. We have done a lot.
John Gibson: What we are trying to do there is we are trying to put stronger focus on higher lifetime value solutions. We are really driving training enablement and incentives so that all of our reps are presenting the best solution across all of our sales team and also our customer success team. So we are trying to enable every one of our sellers and everyone that is in direct contact with our clients to be able to represent each one of our products and services.
Speaker #3: We're really driving training, enablement, and incentives so that all of our reps are presenting the best solution across all of our sales team and also our customer success team.
Speaker #3: So we're trying to enable every one of our sellers and everyone that's in direct contact with our clients to be able to represent each one of our products and services.
Speaker #3: I think anyone who knows anything about Paychex knows that it used to be a lot more siloed and compartmentalized, if you will. We'd get a client that would become a payroll client, then we'd go and sell them ASO, then we'd sell them PEO, and we'd kind of move them up the ramp.
John Gibson: I think anyone knows anything about Paychex, that used to be a lot more siloed and compartmentalized, if you will. We would get a client, they would become a payroll client, then we would go and sell them ASO, then we would sell them PEO, and we would kind of move them up the ramp. We have done a lot.
Speaker #3: And we've done a lot. We're using AI as one of the tools we're using to enable our reps to be able to speak to these different solutions and capabilities.
John Gibson: We are using AI as one of the tools we are using, to enable our reps to be able to speak to these different solutions and capabilities. The same thing with our customer success reps. Quite frankly, that actually exceeded our expectations. Bob mentioned it. Our ASO to PEO conversions were double our expectations. We were even better in the referral side of the shop, in terms of the enterprise, 100 plus the sales teams that we have out there referring PEOs. So you have got a situation where that immediately you got a geography question in terms of management solutions versus PEO. So when an ASO client upgrades to the PEO, the revenue is about 3.5 times, and you are moving from one bucket to the other.
John Gibson: We are using AI as one of the tools we are using, to enable our reps to be able to speak to these different solutions and capabilities. The same thing with our customer success reps. Quite frankly, that actually exceeded our expectations. Bob mentioned it. Our ASO to PEO conversions were double our expectations.
Speaker #3: The same thing with, quite frankly, that actually exceeded our expectations. Bob—I mean, Bob mentioned it—our ASO to PO conversions were double our expectations.
Speaker #3: And then we were even better in the referral side of the shop in terms of the enterprise, 100-plus, the sales teams that we have out there, referring PO.
John Gibson: We were even better in the referral side of the shop, in terms of the enterprise, 100 plus the sales teams that we have out there referring PEOs. So you have got a situation where that immediately you got a geography question in terms of management solutions versus PEO. So when an ASO client upgrades to the PEO, the revenue is about 3.5 times, and you are moving from one bucket to the other.
Speaker #3: So you've got a situation where immediately you get a geography question in terms of management solutions versus PO. When an ASO client upgrades to the PO, the revenue is about three and a half times, and you're moving from one bucket to the other.
Speaker #3: When you look at an HCM sales rep that's out HCM platform and they refer it to PO, again, that's even more than three and a half times.
John Gibson: When you look at an HCM sales rep that is out there, potentially going to put them on an HCM platform, and they refer to PEO, again, that is even more than 3.5 times the revenue uptake. If we can get the client in the right solution upfront, the advisory solution, we think that is the right thing to do, and that has actually exceeded our expectations in the quarter. If that continues, I believe that is a good thing for the company and good thing for our shareholders.
John Gibson: When you look at an HCM sales rep that is out there, potentially going to put them on an HCM platform, and they refer to PEO, again, that is even more than 3.5 times the revenue uptake. If we can get the client in the right solution upfront, the advisory solution, we think that is the right thing to do, and that has actually exceeded our expectations in the quarter. If that continues, I believe that is a good thing for the company and good thing for our shareholders.
Speaker #3: The revenue uptake. And so if we can get the client in the right solution upfront, the advisory solution, we think that's the right thing to do.
Speaker #3: And that's actually exceeded our expectations in the quarter. In fact, if that continues, I believe that's a good thing for the company and a good thing for our shareholders.
Speaker #5: I agree. Thanks for the color. For my second question, I just wanted to touch on PEO a little bit further. One of the bigger themes we've heard and kind of talking to private companies in this space over the past couple of weeks is the potential for healthcare renewals, to accelerate from the low double-digit level.
Andrew Nicholas: I agree. Thanks for the color. For my second question, I just wanted to touch on PEO a little bit further. One of the bigger themes we have heard in talking to private companies in this space over the past couple weeks is the potential for healthcare renewals to accelerate from the low double digit level during the upcoming renewal season. I guess a two-part question. Are you seeing or hearing of that dynamic from your business heads? Second, how do you see that affecting Paychex retention in your PEO business, your ability to take share, and maybe the broader sales environment as medical rates continue to move higher? Thank you.
Andrew Nicholas: I agree. Thanks for the color. For my second question, I just wanted to touch on PEO a little bit further. One of the bigger themes we have heard in talking to private companies in this space over the past couple weeks is the potential for healthcare renewals to accelerate from the low double digit level during the upcoming renewal season. I guess a two-part question. Are you seeing or hearing of that dynamic from your business heads? Second, how do you see that affecting Paychex retention in your PEO business, your ability to take share, and maybe the broader sales environment as medical rates continue to move higher? Thank you.
Speaker #5: During the upcoming renewal season. So I guess a two-part question. Are you seeing or hearing of that dynamic from your business heads? And second, how do you see that affecting paychecks retention in your PEO business, your ability to take share?
Speaker #5: And maybe the broader sales environment as medical rates continue to move higher. Thank you.
Speaker #4: Yeah. Well, look, medical and health, and really providing benefits to employees, is a major issue that's facing our markets. And that's why our advisory solutions and our benefits solutions are resonating.
John Gibson: Well, look, medical and health and really providing benefits to employees, is a major issue that is facing our markets, and that is why our advisory solutions and our benefit solutions are resonating so strong. At our scale, I think we have a demonstrated track record over a long period of time of being able to manage that cost and give some sort of comfort. I think there is no question when you see the type of health inflation that we are seeing in the marketplace, that causes people to look around. What I would tell you is, we are at record level PEO retention, and that beat our record of last year in the first quarter. We are just beginning our first renewal. If you remember, we have two renewal processes, one in October and one in January.
John Gibson: Well, look, medical and health and really providing benefits to employees, is a major issue that is facing our markets, and that is why our advisory solutions and our benefit solutions are resonating so strong. At our scale, I think we have a demonstrated track record over a long period of time of being able to manage that cost and give some sort of comfort.
Speaker #4: So strong. And at our scale, I think we have a demonstrated track record, over a long period of time, of being able to manage that cost and give some sort of comfort.
Speaker #4: I think there's no question, when you see the type of health inflation that we're seeing in the marketplace, that it causes people to look around.
John Gibson: I think there is no question when you see the type of health inflation that we are seeing in the marketplace, that causes people to look around. What I would tell you is, we are at record level PEO retention, and that beat our record of last year in the first quarter. We are just beginning our first renewal. If you remember, we have two renewal processes, one in October and one in January.
Speaker #4: What I would tell you is, we're at record-level PO retention. And that beat our record of last year in the first quarter. We are just beginning our first renewal, if you remember, we have two renewal processes.
Speaker #4: One in October, one in December, and one in January. What I can tell you is, I think we've managed our book well, and our rates are going to be highly competitive in the marketplace.
John Gibson: What I can tell you is I think, we have managed our book well, and our rates are going to be highly competitive in the marketplace. I think that is going to give us a competitive advantage there. This is a big issue. I think it is going to drive more people shopping and looking for alternatives to access economic benefits. The good thing is, I think we have the products and solutions to be able to do that. Part of this acceleration is all the things you just talked about. That is why I think when our HCM reps are out there and they are talking to clients about what their problems are, we are hearing, "Hey, health inflation is a problem. Can you help me here?" Guess what? I can. Let me get one of my PEO partners in to talk to you. I think that is resonating.
John Gibson: What I can tell you is I think, we have managed our book well, and our rates are going to be highly competitive in the marketplace. I think that is going to give us a competitive advantage there. This is a big issue. I think it is going to drive more people shopping and looking for alternatives to access economic benefits.
Speaker #4: And I think that's going to give us a competitive advantage there. So this is a big issue. I think it's going to drive more people shopping and looking for alternatives.
Speaker #4: To access economic benefits—and the good thing is, I think we have the products and solutions to be able to do that. So I think that's why part of this acceleration is all the things you just talked about.
John Gibson: The good thing is, I think we have the products and solutions to be able to do that. Part of this acceleration is all the things you just talked about. That is why I think when our HCM reps are out there and they are talking to clients about what their problems are, we are hearing, "Hey, health inflation is a problem. Can you help me here?" Guess what? I can. Let me get one of my PEO partners in to talk to you. I think that is resonating.
Speaker #4: That's why I think when our HCM reps are out there talking to clients about their problems, we're hearing, "Hey, health inflation is a problem."
Speaker #4: Can you help me here?" Yes. Guess what? I can. Let me get one of my PO partners in to talk to you. And I think that's resonating.
Speaker #2: Thank you. Our next question comes from Daniel Jester with BMO Capital. Your line is open. Please go ahead.
Operator 2: Thank you. Our next question comes from Daniel Jester with BMO Capital. Your line is open. Please go ahead.
Operator: Thank you. Our next question comes from Daniel Jester with BMO Capital. Your line is open. Please go ahead.
Speaker #1: Oh, great. Thanks for taking my question. So, I guess I wanted to go back to all the commentary around AI, and it's great to see all of the product advancements there.
Daniel Jester: Oh, great. Thanks for taking my question. I guess I wanted to go back to all the commentary around AI, and it's great to see all of the product advancements there. Can you just spend a moment talking about two things, I guess? Number one is the advancements in all of these technologies. Are you actually seeing an improvement in your win rate or your seller productivity? I guess number two is, can you speak to how these are resonating with your customers? What's repeat usage like on some of these new tools? Just want to get a sense for the customer demand. Thank you.
Daniel Jester: Oh, great. Thanks for taking my question. I guess I wanted to go back to all the commentary around AI, and it's great to see all of the product advancements there. Can you just spend a moment talking about two things, I guess? Number one is the advancements in all of these technologies. Are you actually seeing an improvement in your win rate or your seller productivity? I guess number two is, can you speak to how these are resonating with your customers? What's repeat usage like on some of these new tools? Just want to get a sense for the customer demand. Thank you.
Speaker #1: Can you just spend a moment talking about two things? I guess, number one, with the advancements in all of these technologies, are you actually seeing an improvement in your win rate or your seller productivity?
Speaker #1: I guess, number two is, can you speak to sort of how these are resonating with your customers? What's your PEAT usage like on some of these new tools?
Speaker #1: Just want to get a sense for the customer demand. Thank you.
Speaker #3: Yeah, so I think we—I said some of this in our opening remarks. Just as background, our WISE platform just won the HR Tech Top HR Product for 2026.
John Gibson: Yeah. I think I said some of this stuff in our opening remarks, just as background. Our WISE platform just won the HR Tech Top HR product for 2026. We're just beginning to launch that. We just started that process. What we've seen thus far, we've got about 50,000 of our clients that we're utilizing our advanced payroll processing capabilities, and we're actually capturing 90% of the errors up in advance. So what that's doing is driving two things, better customer outcome and less back office work for us organizationally. So, that's the kind of uptick. We just started with the Paychex WISE Assistant. We just started a small group of clients. Early days, the feedback has been extremely positive. We're just starting to launch. We just launched the Paychex WISE Pro into the marketplace in August, so we'll start seeing that in the September timeframe.
John Gibson: Yeah. I think I said some of this stuff in our opening remarks, just as background. Our WISE platform just won the HR Tech Top HR product for 2026. We're just beginning to launch that. We just started that process. What we've seen thus far, we've got about 50,000 of our clients that we're utilizing our advanced payroll processing capabilities, and we're actually capturing 90% of the errors up in advance.
Speaker #3: We're just beginning to launch that. We just started that process. What we've seen thus far, we've got about 50,000 of our clients that were utilizing our advanced payroll processing capabilities.
Speaker #3: And we're actually capturing 90% of the errors in advance. So what that's doing is driving two things: better customer outcomes and less back office work for us organizationally.
John Gibson: So what that's doing is driving two things, better customer outcome and less back office work for us organizationally. So, that's the kind of uptick. We just started with the Paychex WISE Assistant. We just started a small group of clients. Early days, the feedback has been extremely positive. We're just starting to launch. We just launched the Paychex WISE Pro into the marketplace in August, so we'll start seeing that in the September timeframe.
Speaker #3: So that's the kind of uptake we just started with the Paycor WISE assistant. We just started a small group of clients—early days. The feedback has been extremely positive.
Speaker #3: We're just starting to launch. We just launched the Paycor WISE Pro into the marketplace in August, so we'll start seeing that in the September timeframe.
Speaker #3: What I'm most happy with is the work that we're seeing going on internally right now. Of course, we've been adopting this internally faster than we probably have from a product perspective.
John Gibson: What I'm most happy with is the work that we're seeing going on internally right now. Of course, we've been adopting this internally faster than we probably have from a product perspective. And we now have over 600 active agents in the company a quarter ago. We have over 2,000 today. We've now deployed AI to over 10,000 of our employees, and we're encouraging them through a governance process to figure out how they can enable those tools. And we're seeing 20% reductions in manual payroll process using our agentic payroll capabilities and tools. So we're seeing a lot of pickup internally. And I think when we begin to embed this into our workflows at the customer level, our customers are going to see a similar type of uptick in the benefits that they're going to have. So I think we're early there.
John Gibson: What I'm most happy with is the work that we're seeing going on internally right now. Of course, we've been adopting this internally faster than we probably have from a product perspective. And we now have over 600 active agents in the company a quarter ago. We have over 2,000 today.
Speaker #3: And we now, however, had about 600 active agents in the company a quarter ago. We have over 2,000 today. We've now deployed AI to over 10,000 of our employees, and we're encouraging them, through a governance process, to figure out how they can enable those tools.
John Gibson: We've now deployed AI to over 10,000 of our employees, and we're encouraging them through a governance process to figure out how they can enable those tools. And we're seeing 20% reductions in manual payroll process using our agentic payroll capabilities and tools. So we're seeing a lot of pickup internally. And I think when we begin to embed this into our workflows at the customer level, our customers are going to see a similar type of uptick in the benefits that they're going to have. So I think we're early there.
Speaker #3: And we're seeing 20% reductions in payroll—manual payroll processes—using our agentic payroll capabilities and tools. So we're seeing a lot of pickup internally.
Speaker #3: And I think when we begin to embed this into our workflows at the customer level, our customer is going to see a similar uptick in the benefits that they're going to have.
Speaker #3: So, I think we're early there. We just announced today our Wise Hire product that's going to be an agentic recruiting solution, designed for small and mid-sized businesses.
John Gibson: We just announced today our WISE Hire product. That is going to be an agentic recruiting solution designed for small and mid-sized businesses. It is going to help them find qualified talent, which is another big issue we hear. When you look at that, it really takes you from the start of engaging a client, posting a job, looking for a qualified candidate, screening the candidate, scheduling the interview, and takes you all the way through the onboarding process into all three of our platforms, all of that embedded into WISE. That is going to save time, that is going to go to faster hire for our clients, and they are going to have better outcomes. We are in the early stages, I think, of deploying this from a product perspective.
John Gibson: We just announced today our WISE Hire product. That is going to be an agentic recruiting solution designed for small and mid-sized businesses. It is going to help them find qualified talent, which is another big issue we hear. When you look at that, it really takes you from the start of engaging a client, posting a job, looking for a qualified candidate, screening the candidate, scheduling the interview, and takes you all the way through the onboarding process into all three of our platforms, all of that embedded into WISE. That is going to save time, that is going to go to faster hire for our clients, and they are going to have better outcomes. We are in the early stages, I think, of deploying this from a product perspective.
Speaker #3: It's going to help them find qualified talent, which is another big issue we hear. Again, when you look at that, it really takes you from the start of engaging a client, posting a job, looking for a qualified candidate, screening the candidate, scheduling the interview, and takes you all the way through the onboarding process into all three of our platforms—all of that embedded into WISE.
Speaker #3: And so again, that's going to save time. That's going to go to a faster, higher for our clients, and they're going to have better outcomes.
Speaker #3: So we're in the early stages, I think, of deploying this from a product perspective, but what I can tell you, what we've seen internally, the uplift we're getting in terms of our ability to drive better outcomes for our customers, drive efficiency across our specialists and our advisors, it's pretty powerful.
John Gibson: What I can tell you, what we have seen internally, the uplift we are getting in terms of our ability to drive better outcomes for our customers, drive efficiency across our specialists and our advisors, it is pretty powerful.
John Gibson: What I can tell you, what we have seen internally, the uplift we are getting in terms of our ability to drive better outcomes for our customers, drive efficiency across our specialists and our advisors, it is pretty powerful.
Speaker #1: That's really great. Thank you so much for that. And then maybe Bob, to you, appreciate the color on the second quarter. Maybe anything more you can share about what we'd be thinking about sort of enterprise bookings and the last couple of quarters, Paycor was viewed as you've been improving from a bookings perspective.
Daniel Jester: That is really great. Thank you so much for that. Then maybe, Bob, to you, appreciate the color on Q2.
Daniel Jester: That is really great. Thank you so much for that. Then maybe, Bob, to you, appreciate the color on Q2.
John Gibson: Yeah.
Bob Schrader: Yeah.
Daniel Jester: Maybe anything more you can share about what we would be thinking about sort of enterprise bookings. In the last couple of quarters, Paycor was viewed as you have been improving from a bookings perspective. I guess how did that perform in the quarter? As I think about Q2 and maybe in Q3, any color about how we should think about those enterprise bookings reramping? Thank you.
Daniel Jester: Maybe anything more you can share about what we would be thinking about sort of enterprise bookings. In the last couple of quarters, Paycor was viewed as you have been improving from a bookings perspective. I guess how did that perform in the quarter? As I think about Q2 and maybe in Q3, any color about how we should think about those enterprise bookings reramping? Thank you.
Speaker #1: So, I guess, how did that perform in the quarter? As I think about the second quarter, and maybe into the third quarter, any color about how we should think about those enterprise bookings re-ramping?
Speaker #1: Thank you.
Speaker #4: Yeah. I mean, enterprise bookings were strong in the quarter, certainly up double digits for sure in particularly we saw strength in the broker bookings as well and average deal size.
John Gibson: Yeah. Enterprise bookings were strong in the quarter, certainly up double digits for sure, and particularly, we saw strength in the broker bookings as well in average deal size. I think all those trends were very positive, and I think that gives us some level of confidence as it relates as we move into the H2 of the year. We had the question around the acceleration. Some of that is based on what we saw in Q1 booking strength in the enterprise space was overall, and I will just answer the question that I assume is coming. Overall, when we look at the enterprise growth for the quarter, it was in line. Our 100 plus across all of our businesses was in line with what we saw in Q4, and that was in the high single digits.
Bob Schrader: Yeah. Enterprise bookings were strong in the quarter, certainly up double digits for sure, and particularly, we saw strength in the broker bookings as well in average deal size. I think all those trends were very positive, and I think that gives us some level of confidence as it relates as we move into the H2 of the year. We had the question around the acceleration.
Speaker #4: So I think all those trends were very positive, and I think that gives us some level of confidence as it relates to moving into the second half of the year.
Speaker #4: We had the question around the acceleration; some of that is based on what we saw in Q1. Booking strength in the enterprise space was, overall—and I'll just answer the question that I assume is coming.
Bob Schrader: Some of that is based on what we saw in Q1 booking strength in the enterprise space was overall, and I will just answer the question that I assume is coming. Overall, when we look at the enterprise growth for the quarter, it was in line. Our 100 plus across all of our businesses was in line with what we saw in Q4, and that was in the high single digits.
Speaker #4: Overall, when we look at enterprise growth for the quarter, it was in line with our 100-plus across all of our businesses. It was in line with what we saw in Q4, and that was in the high single digits.
Speaker #4: So we're seeing a lot of positive trends in the enterprise space, and that is certainly contributing to the strength we're seeing in the PEO business as well.
John Gibson: We are seeing a lot of positive trends in the enterprise space, and that is certainly contributing to the strength that we are seeing in the PEO business as well. A lot of that is coming up market. I think Andrew put a note out earlier this week about PEO playing up market further above 100, and we are definitely seeing that. We saw that in Q1, so those trends were very positive.
Bob Schrader: We are seeing a lot of positive trends in the enterprise space, and that is certainly contributing to the strength that we are seeing in the PEO business as well. A lot of that is coming up market. I think Andrew put a note out earlier this week about PEO playing up market further above 100, and we are definitely seeing that. We saw that in Q1, so those trends were very positive.
Speaker #4: A lot of that is coming up market. I think Andrew put a note out earlier this week about PO playing up market further above 100, and we're definitely seeing that.
Speaker #4: We saw that in Q1. So those trends were very positive.
Speaker #2: Thank you. Our next question comes from Brian Keene with Citi. Your line is now open.
Operator 2: Thank you. Our next question comes from Bryan Keane with Citi. Your line is now open.
Operator: Thank you. Our next question comes from Bryan Keane with Citi. Your line is now open.
Speaker #5: Yeah. Hey, guys. Good morning. Bob, can you just walk us the fourth quarter managed services growth? I think it was about five and a half, and now we're a little bit under four and a half.
Bryan Keane: Yeah. Hey, guys. Good morning. Bob, can you just walk us the Q4 managed services growth, I think was about 5.5%, and now we are a little bit under 4.5%, I think it was 4% and change. Just a walk-through, and how much of this is just literally we are going from HR solutions business, the ASO business is getting pulled, we are going one pocket to another over to PEO, and so really there is not that much difference going on.
Bryan Keane: Yeah. Hey, guys. Good morning. Bob, can you just walk us the Q4 managed services growth, I think was about 5.5%, and now we are a little bit under 4.5%, I think it was 4% and change. Just a walk-through, and how much of this is just literally we are going from HR solutions business, the ASO business is getting pulled, we are going one pocket to another over to PEO, and so really there is not that much difference going on.
Speaker #5: I think it was four and change—just a walkthrough. And how much of this is just literally: we're going from HR Solutions business, the ASO business is getting pulled, we're going from one pocket to another, over to PEO. And so, really, there's not that much difference going on.
Speaker #3: Yeah. I mean, that's exactly it, Brian. I mean, you hit the nail on the head. It's a little bit left pocket, right pocket. And again, we view it as positive.
Bob Schrader: Yeah, that is exactly it, Brian. You hit the nail on the head. It is a little bit left pocket, right pocket. Again, we view it as positive. I think the organic growth in managed solutions was probably around 5% in Q4. There was probably a little bit of better price realization in Q4 versus maybe what we thought or what came through in Q1. Most of the change is really this mix shift between managed solutions and PEO, really with the ASO, not only the ASO upgrades, which John said, that comes directly out of managed solutions and gets reported in PEO. I think the other
Bob Schrader: Yeah, that is exactly it, Brian. You hit the nail on the head. It is a little bit left pocket, right pocket. Again, we view it as positive. I think the organic growth in managed solutions was probably around 5% in Q4. There was probably a little bit of better price realization in Q4 versus maybe what we thought or what came through in Q1. Most of the change is really this mix shift between managed solutions and PEO, really with the ASO, not only the ASO upgrades, which John said, that comes directly out of managed solutions and gets reported in PEO.
Speaker #3: I think the organic growth in Management Solutions was probably around 5% in Q4. There was probably a little bit of better price realization in Q4 versus maybe what we thought, or what came through in Q1.
Speaker #3: But most of the change is really this mix shift between management solutions and PO, really with the ASO, not only the ASO upgrades, which John said, that comes directly out of management solutions, and gets reported in PO.
Speaker #3: I think the other dynamic that we're seeing there is just the new business that's coming into the PEO, because we have all of our enterprise, or not only our enterprise routes, but all of our HCM reps out in the field selling the full solution.
Bob Schrader: I think the other dynamic that we are seeing there is just the new business that is coming into the PEO because we have all of our enterprise, not only our enterprise reps, but all of our HCM reps out in the field selling the full solution. At the end of the day, small businesses are not buying technology. I think John said that in his prepared remarks. They are buying peace of mind, and it is that combination of our AI capabilities with that human in the loop, and really trying to find ways to help small businesses solve problems. That is really resonating, and it is driving that strength at not only PEO. ASO is strong as well. To answer your question directly, it is really more the left pocket, right pocket.
John Gibson: dynamic that we are seeing there is just the new business that is coming into the PEO because we have all of our enterprise, not only our enterprise reps, but all of our HCM reps out in the field selling the full solution. At the end of the day, small businesses are not buying technology. I think John said that in his prepared remarks. They are buying peace of mind, and it is that combination of our AI capabilities with that human in the loop, and really trying to find ways to help small businesses solve problems. That is really resonating, and it is driving that strength at not only PEO. ASO is strong as well. To answer your question directly, it is really more the left pocket, right pocket.
Speaker #3: I mean, at the end of the day, small businesses are not buying technology. I think John said that in his prepared remarks. They're buying peace of mind.
Speaker #3: And that combination of our AI capabilities with that human in the loop and really trying to find ways to help small businesses solve problems, that is really resonating.
Speaker #3: And it's driving that strength—not only PO; ASO is strong as well. But to answer your question directly, it is really more the left pocket, right pocket.
Speaker #5: Yeah. Because the total revenue, we're not really it doesn't look like the expectations are really different at the end of the day because it's just a mix shift between one segment to the other.
Bryan Keane: Yeah, because the total revenue, it does not look like the expectations are really different at the end of the day, because it is a mix shift between one segment to the other.
Bryan Keane: Yeah, because the total revenue, it does not look like the expectations are really different at the end of the day, because it is a mix shift between one segment to the other.
Speaker #3: Yeah. And listen, we took the PO and insurance up and we I made some comments in the guidance around depending on how things continue being at the high end versus the low end of ranges.
Bob Schrader: Yeah. Listen, we took the PEO and insurance up, and I made some comments in the guidance around depending on how things continue being at the high end versus the low end of ranges. We are sitting here, we feel pretty good about the PEO, but we have two big enrollments in front of us. We have the one here in October, as John mentioned, the one in January. We do not know what we do not know, so we are trying to be a little bit conservative there as we move through the balance of the year. As we get through Q2, we will update not only the total, but what we see between the splits between the two categories.
Bob Schrader: Yeah. Listen, we took the PEO and insurance up, and I made some comments in the guidance around depending on how things continue being at the high end versus the low end of ranges. We are sitting here, we feel pretty good about the PEO, but we have two big enrollments in front of us. We have the one here in October, as John mentioned, the one in January. We do not know what we do not know, so we are trying to be a little bit conservative there as we move through the balance of the year. As we get through Q2, we will update not only the total, but what we see between the splits between the two categories.
Speaker #3: We're sitting here, and we feel pretty good about the PO. But we have two big enrollments in front of us. We have the one here in October, as John mentioned.
Speaker #3: The one in January. We don't know what we don't know, so we're trying to be a little bit conservative there as we move through the balance of the year and as we get through Q2, we'll kind of update not only the total, but what we see between the splits between the two categories.
Speaker #2: Thank you. And our next question comes from Jared Levine with TD Cowan. Your line is now open.
Operator 2: Thank you. Our next question comes from Jared Levine with TD Cowen. Your line is now open.
Operator: Thank you. Our next question comes from Jared Levine with TD Cowen. Your line is now open.
Jared Levine: Thanks. Thank you. I want to start in terms of revenue synergies. Can you talk about the progress so far into this year, or sorry, Q1 so far, and any update expectations in terms of, I think for the full year, you were previously assuming about 70, 75 bps. Any update expectations there?
Jared Levine: Thanks. Thank you. I want to start in terms of revenue synergies. Can you talk about the progress so far into this year, or sorry, Q1 so far, and any update expectations in terms of, I think for the full year, you were previously assuming about 70, 75 bps. Any update expectations there?
Speaker #5: Thank you. I want to start in terms of revenue synergies. Can you talk about the progress so far into this year, or starting with Q1 so far, and any updated expectations in terms of—I think for the full year you were previously assuming about 70 to 75 basis points. Any updated expectations there?
Speaker #3: Yeah. Yeah. Jared, this is John. Yeah. We're going to stick with what we gave you the last time. I would say that they're going well.
John Gibson: Yeah, Jared, this is John. We're going to stick with what we gave you the last time. I would say that they're going well. Bob talked about the referral side of the equation. Continue to see good strength in our advisory solutions, ASO, PEO, and retirement. We also mentioned we launched Perks into the Paycor client base and their employees up 2.5 million. We're not even a month into that already. What I can tell you about Perks overall, last time we talked, I think it was about over 400,000. We now have over 450,000 employees, double-digit growth in that product. In the first 30 days, Paycor adoption is outpacing the first month when we launched it in Flex in terms of employee adoption.
John Gibson: Yeah, Jared, this is John. We're going to stick with what we gave you the last time. I would say that they're going well. Bob talked about the referral side of the equation. Continue to see good strength in our advisory solutions, ASO, PEO, and retirement. We also mentioned we launched Perks into the Paycor client base and their employees up 2.5 million. We're not even a month into that already.
Speaker #3: Bob talked about the referral side of the equation. We continue to see good strength in our advisory solutions, ASO, PEO, and retirement. We also mentioned we launched perks into the Paycor client base, and their employees are up to two and a half million.
Speaker #3: We're only not even a month into that already. What I can tell you about perks overall, last time we talked, I think it was about over 400,000.
John Gibson: What I can tell you about Perks overall, last time we talked, I think it was about over 400,000. We now have over 450,000 employees, double-digit growth in that product. In the first 30 days, Paycor adoption is outpacing the first month when we launched it in Flex in terms of employee adoption.
Speaker #3: We now have over 450,000 employees, double-digit growth in that product, and in the first 30 days, Paycor adoption is outpacing the first month when we launched it in Flex.
Speaker #3: In terms of employee adoption, what I'm even more impressed with—which is not surprising, quite frankly, given the larger client size—is they're actually buying; every employee in Flex is buying about two products in the perks in the Paycor base.
John Gibson: What I'm even more impressed with, which is not surprising, quite frankly, given the larger client size, is every employee in Flex is buying about two products. In the Perks, in the Paycor place, it's 3.5. So we're actually seeing more uptake as well. So that's certainly on as well, and that's certainly exceeding our expectations there.
John Gibson: What I'm even more impressed with, which is not surprising, quite frankly, given the larger client size, is every employee in Flex is buying about two products. In the Perks, in the Paycor place, it's 3.5. So we're actually seeing more uptake as well. So that's certainly on as well, and that's certainly exceeding our expectations there.
Speaker #3: It's three and a half. So we're actually seeing more uptake as well. That's early on, and it's certainly exceeding our expectations there.
Speaker #5: Got it. And then I want to dig in. In terms of some of the commentary about sustaining the high single digit WSC growth within the PEO this quarter, I guess you started calling that out last year in three Q26.
Jared Levine: Got it. I want to dig in in terms of some of the commentary about sustaining the high single-digit WSE growth within the PEO this quarter. I guess you started calling that out last year in Q3 2026. Is this a dynamic where you maybe went from high single-digit WSE growth to you call it accelerate to very high single-digit growth? Because I guess it would potentially imply maybe the new to franchise sales have decelerated, but just didn't know if it was maybe more of a going from high single digits to very high single digits or the new to the franchise sales decelerate here in terms of still delivering that high single-digit WSE growth in Q1.
Jared Levine: Got it. I want to dig in in terms of some of the commentary about sustaining the high single-digit WSE growth within the PEO this quarter. I guess you started calling that out last year in Q3 2026. Is this a dynamic where you maybe went from high single-digit WSE growth to you call it accelerate to very high single-digit growth? Because I guess it would potentially imply maybe the new to franchise sales have decelerated, but just didn't know if it was maybe more of a going from high single digits to very high single digits or the new to the franchise sales decelerate here in terms of still delivering that high single-digit WSE growth in Q1.
Speaker #5: Is this a dynamic where you maybe went from high single digit WSC growth to you call it accelerate to very high single digit growth?
Speaker #5: Because I guess it would potentially imply maybe the new to franchise sales have decelerated, but just didn't know if it was maybe more of a going from high single digits to very high single digits or the new to the franchise sales decelerate here in terms of still delivering that high single digit WSC growth in one Q.
John Gibson: Well, Jared, I'll let Bob fill in the details, but this is what's amazing to me. Our ASO to PEO conversion. So let's talk about selling inside our client base, going into Paychex, going into Paycor, and selling PEO. That is 2x our expectations. What's amazing is to have that kind of growth happen inside the base, the traditional conversion, and also see similar to slightly greater increases in the outside-the-base new logo component. So whereas we sell more outside the base than inside the base, that's what I would have told you a year ago. If you would've told me we were going to double the number of conversions, I would have said, "That's going to flip the other way, and we're going to have more internal conversions leading to PEO growth." That is not what happened.
John Gibson: Well, Jared, I'll let Bob fill in the details, but this is what's amazing to me. Our ASO to PEO conversion. So let's talk about selling inside our client base, going into Paychex, going into Paycor, and selling PEO. That is 2x our expectations. What's amazing is to have that kind of growth happen inside the base, the traditional conversion, and also see similar to slightly greater increases in the outside-the-base new logo component.
Speaker #3: Well, Jared, I'll let Bob fill in the details. But this is what's amazing to me. Our ASO to PO conversion, so let's talk about selling inside our client base, going into paychecks, going into Paycor, and selling PO.
Speaker #3: That is 2X our expectations. What's amazing is have that kind of growth happen inside the base, the traditional conversion and also see similar to slightly greater increases in the outside the base, new logo, component.
Speaker #3: So whereas we sell more outside the base than inside the base, that's what I would have told you a year ago. If you would have told me we were going to double the number of conversions, I would have said that's going to flip the other way.
John Gibson: So whereas we sell more outside the base than inside the base, that's what I would have told you a year ago. If you would've told me we were going to double the number of conversions, I would have said, "That's going to flip the other way, and we're going to have more internal conversions leading to PEO growth." That is not what happened.
Speaker #3: And we're going to have more internal conversions leading to PO growth. That is not what happened. Both of them accelerated in the first quarter.
John Gibson: Both of them accelerated in the first quarter, both new logo and inside the base conversions.
John Gibson: Both of them accelerated in the first quarter, both new logo and inside the base conversions.
Speaker #3: Both new logo, and inside the base, inside the base conversions.
Speaker #1: Yeah. I mean, just I mean, to answer the question directly, it's very high single digits. I think was your question. Your question without disclosing the exact number.
Bob Schrader: Yeah. To answer the question directly, it's very high single digits, I think was your question without disclosing the exact number, and I think the point that John made is a valid one. Despite all of those internal transfers, the new business into the PEO still skewed more outside the base. Again, I think that's coming from the referral activity. The value of having all of our reps out selling the full-value proposition is skewed more outside the base than inside the base, which was a pleasant surprise. I think we've seen a couple quarters of that trend as well.
Bob Schrader: Yeah. To answer the question directly, it's very high single digits, I think was your question without disclosing the exact number, and I think the point that John made is a valid one. Despite all of those internal transfers, the new business into the PEO still skewed more outside the base. Again, I think that's coming from the referral activity. The value of having all of our reps out selling the full-value proposition is skewed more outside the base than inside the base, which was a pleasant surprise. I think we've seen a couple quarters of that trend as well.
Speaker #1: And I think the point that John made is a valid one. Despite all of those internal transfers, the new business into the PO still skewed more outside the base.
Speaker #1: And again, I think that's coming from the referral activity that the value of having our all of our reps out selling the full value proposition is skewed more outside the base and inside the base, which was a pleasant surprise.
Speaker #1: And I think we've seen a couple of quarters of that trend as well.
Speaker #2: Thank you. Our next question comes from Ashish Sabhadra with RBC Capital Markets. Your line is now open.
Operator 2: Thank you. Our next question comes from Ashish Sabadra with RBC Capital Markets. Your line is now open.
Operator: Thank you. Our next question comes from Ashish Sabadra with RBC Capital Markets. Your line is now open.
Speaker #4: Hey. Good morning, guys. This is Bill Qi on Ashish Sabhadra. Appreciate you taking our question. Maybe just wanted to ask on some of the realization.
Will Chi: Hey, good morning, guys. This is Will Chi on for Ashish Sabadra. Appreciate you taking our question. Maybe just wanted to ask on some of the comments around price realization. Could you give a little bit more color there, just maybe how current pricing trends are stacking relative to historicals?
Will Chi: Hey, good morning, guys. This is Will Chi on for Ashish Sabadra. Appreciate you taking our question. Maybe just wanted to ask on some of the comments around price realization. Could you give a little bit more color there, just maybe how current pricing trends are stacking relative to historicals?
Speaker #4: Could you give a little bit more color there? Just maybe how current pricing trends are stacking relative to historicals?
Speaker #3: Yeah. Well, yeah. What I would say is we continue to get price realization. Retention continues to improve. Product penetration continues to hit our expectations.
John Gibson: Well, yeah. What I'd say is we continue to get price realization. Retention continues to improve. Product penetration continues to hit our expectations. We're still seeing the ability because I think our products and services and the quality of our service and our technology are resonating with our clients to be able to go out in the market and achieve the price realization targets that we've historically gotten. That's where we're at.
John Gibson: Well, yeah. What I'd say is we continue to get price realization. Retention continues to improve. Product penetration continues to hit our expectations. We're still seeing the ability because I think our products and services and the quality of our service and our technology are resonating with our clients to be able to go out in the market and achieve the price realization targets that we've historically gotten. That's where we're at.
Speaker #3: So we're still seeing the ability because I think our products and services and the quality of our service and our technology are resonating with our clients to be able to go out in the market and achieve the price realization targets that we've historically gotten.
Speaker #3: So that's where we're at.
Speaker #4: Got it. And maybe just a quick follow-up. I guess maybe on margins kind of fiscal year 27 margins and a 40% guidance for two Q, it seems to be kind of a bigger ramp.
Will Chi: Got it. Maybe just a quick follow-up, I guess maybe on margins outlook. I think the 44% kind of fiscal year 2027 margins and the 40% guidance for Q2, it seems to be kind of a bigger ramp, I think, for H2. I know Q3 is usually a little bit lumpier, but any, I guess, thoughts around cadence there? Is this more of just a factor as these new AI products ramp, you're seeing that kind of flow to margins and also productivity improvements as well?
Will Chi: Got it. Maybe just a quick follow-up, I guess maybe on margins outlook. I think the 44% kind of fiscal year 2027 margins and the 40% guidance for Q2, it seems to be kind of a bigger ramp, I think, for H2. I know Q3 is usually a little bit lumpier, but any, I guess, thoughts around cadence there? Is this more of just a factor as these new AI products ramp, you're seeing that kind of flow to margins and also productivity improvements as well?
Speaker #4: I think for second half, I know three Q is usually a little bit lumpier, but any I guess thoughts around cadence there? Is this more just a factor as these new AI products ramp?
Speaker #4: You're seeing that kind of flow to margins and also productivity improvements as well?
Speaker #3: Yeah. I think some of it just the timing. I think the full year guide was approximately 44 basis points, which is probably in line with the expansion that we've normally seen historically in that kind of 50 basis.
Bob Schrader: Yeah, I think some of it is just the timing. I think the full-year guide was approximately 44 basis points, which is probably in line with the expansion that we have normally seen historically in that kind of 50 basis point range, and we just expanded Q1 margins 130 basis points. So, the Q1 expansion is greater than the full-year expansion. You cannot look at the absolute number because margins are significantly higher. You can go back, if you look over the last, in any year, Q3 margins are just structurally higher because that is when we do a lot of our year-end processing revenue, and that is essentially 100% margin. So Q3 margins are structurally higher. Yeah, really no concern.
Bob Schrader: Yeah, I think some of it is just the timing. I think the full-year guide was approximately 44 basis points, which is probably in line with the expansion that we have normally seen historically in that kind of 50 basis point range, and we just expanded Q1 margins 130 basis points. So, the Q1 expansion is greater than the full-year expansion.
Speaker #3: Point of range. And we just expanded Q1 margins. 130 basis points. So the Q1 expansion is greater than the full year expansion. You can't look at the absolute number because margins are significantly higher.
Bob Schrader: You cannot look at the absolute number because margins are significantly higher. You can go back, if you look over the last, in any year, Q3 margins are just structurally higher because that is when we do a lot of our year-end processing revenue, and that is essentially 100% margin. So Q3 margins are structurally higher. Yeah, really no concern.
Speaker #3: You can go back if you look over the last in any year, Q3 margins are just structurally higher because of that's when we do a lot of our year-end processing revenue and that's essentially 100% margin.
Speaker #3: So Q3 margins are structurally higher. So yeah, really no concern. Overall expense growth was up 1%. And so when you're growing your top line 6% and you're only growing your expenses 1%, you can see how it's easy to get double-digit earnings growth and the strong margin expansion that we delivered in the quarter.
Bob Schrader: Overall expense growth was up 1%, and so when you are growing your top line 6% and you are only growing your expenses 1%, you can see how it is easy to get double-digit earnings growth and the strong margin expansion that we delivered in the quarter.
Bob Schrader: Overall expense growth was up 1%, and so when you are growing your top line 6% and you are only growing your expenses 1%, you can see how it is easy to get double-digit earnings growth and the strong margin expansion that we delivered in the quarter.
Speaker #3: Yeah, I want to make a finer point on that and give the team a lot of credit. I want you to think about it in this way.
John Gibson: Yeah. I want to make a finer point on that, give the team a lot of credit, and I want you to think about it in this way. When you think about the margin expansion that we saw, coupled with the fact that we had PEO growing at a higher rate than what we expected, our MPP program, our health program that we have in Florida, many of you know about it, right? That was at double digits growth as well. We all know that is pass-through. So where typically you would say if the PEO was growing at that rate, you would expect it would be difficult to get that kind of margin expansion. That is really the power that we are seeing in terms of AI.
John Gibson: Yeah. I want to make a finer point on that, give the team a lot of credit, and I want you to think about it in this way. When you think about the margin expansion that we saw, coupled with the fact that we had PEO growing at a higher rate than what we expected, our MPP program, our health program that we have in Florida, many of you know about it, right? That was at double digits growth as well. We all know that is pass-through. So where typically you would say if the PEO was growing at that rate, you would expect it would be difficult to get that kind of margin expansion. That is really the power that we are seeing in terms of AI.
Speaker #3: When you think about the margin expansion that we saw, coupled with the fact that we had PO growing at a higher rate than what we expected, our MPP program, our health program that we have in Florida, many of you know about it, right?
Speaker #3: That was at double-digit growth as well. We all know that's passed through. So typically, you would say if the PEO was growing at that rate, you would expect it would be difficult to get that kind of margin expansion.
Speaker #3: That's really the power that we're seeing in terms of AI. So, on top of the margin expansion that we committed to at the start of the year—before we knew that the PO was going to accelerate at the rate that it is—we've also increased significantly our investment in AI, and we've increased our investment in expanding our go-to-market efforts, both in terms of channel investments, embedded investments, as well as additional salespeople.
John Gibson: So on top of the margin expansion that we committed to at the start of the year, before we knew that the PEO was going to accelerate at the rate that it is, we have also increased significantly our investment in AI, and we have increased our investment in expanding our go-to-market efforts, both in terms of channel investments, embedded investments, as well as additional salespeople. So all that additional growth investment, all the AI investment, acceleration in the PEO, which normally would compress our margins, and we are still committing to the type of margin expansion in the year. So that is just, I think it is a testament of what we think the power of AI is and how great the team has done as the best operators in managing the bottom line of the business, so
John Gibson: So on top of the margin expansion that we committed to at the start of the year, before we knew that the PEO was going to accelerate at the rate that it is, we have also increased significantly our investment in AI, and we have increased our investment in expanding our go-to-market efforts, both in terms of channel investments, embedded investments, as well as additional salespeople.
Speaker #3: So all that additional growth investment, all the AI investment, acceleration in the PO, which normally would compress our margins, and we're still committing to the type of margin expansion the year.
John Gibson: So all that additional growth investment, all the AI investment, acceleration in the PEO, which normally would compress our margins, and we are still committing to the type of margin expansion in the year. So that is just, I think it is a testament of what we think the power of AI is and how great the team has done as the best operators in managing the bottom line of the business, so
Speaker #3: So that's just—I think it's a testament to what we think the power of AI is and how great the team has done as the best operators in managing the bottom line of the business, so.
Speaker #2: Thank you. Our next question comes from Mark Barkhan with Baird. Your line is now open.
Operator 2: Thank you. Our next question comes from Mark Marcon with Baird. Your line is now open.
Operator: Thank you. Our next question comes from Mark Marcon with Baird. Your line is now open.
Speaker #5: Good morning. And thanks for taking my questions. I'm going to ask a couple of somewhat repetitive questions just because of the way the stocks reacting.
Mark Marcon: Good morning, and thanks for taking my questions. I am going to ask a couple of somewhat repetitive questions just because of the way the stock is reacting, so I just wanted to give you an opportunity to further clarify things. With regards to just that ASO to PEO shift, could you quantify that? Just how much of ASO revenue ended up shifting out during the quarter? Is that possible? Or to quantify what the lift in terms of worksite employees and non-pass-through revenue to the PEO was during the quarter? Then I have got a follow-up with regards to the guidance.
Mark Marcon: Good morning, and thanks for taking my questions. I am going to ask a couple of somewhat repetitive questions just because of the way the stock is reacting, so I just wanted to give you an opportunity to further clarify things. With regards to just that ASO to PEO shift, could you quantify that? Just how much of ASO revenue ended up shifting out during the quarter? Is that possible? Or to quantify what the lift in terms of worksite employees and non-pass-through revenue to the PEO was during the quarter? Then I have got a follow-up with regards to the guidance.
Speaker #5: So I just wanted to give you an opportunity to further clarify things. With regards to just that ASO to PEO shift, could you quantify that?
Speaker #5: Just how much of ASO revenue ended up shifting out during the quarter? Is that possible? Or to quantify what the lift in terms of worksite employees and non-pass-through revenue to the PEO was during the quarter?
Speaker #5: And then I've got a follow-up with regards to the guidance.
Speaker #3: Yeah, Mark. I think the way that I would think about it is part of the challenge that we have and I'm not going to change this because we're not managing the business quarter to quarter and so we provide you guys full year guidance and we try to give you the splits on a full year basis and then we try to provide you some color on what the quarter is going to be but not kind of the splits.
Bob Schrader: Yeah, Mark, I think the way that I would think about it is, part of the challenge that we have, and I am not going to change this, is because we are not managing the business quarter to quarter. So we provide you guys full-year guidance, and we try to give you the splits on a full-year basis, and then we try to provide you some color on what the quarter is going to be, but not the splits. So even before the year started and where I saw where you guys were landing between the two categories, I knew there was. Regardless of how the quarter came out, I knew you guys were probably going to be too high on Management Solutions and too low on PEO and insurance. There is nothing really I can do about that because, again, we are not managing the business quarter to quarter.
Bob Schrader: Yeah, Mark, I think the way that I would think about it is, part of the challenge that we have, and I am not going to change this, is because we are not managing the business quarter to quarter. So we provide you guys full-year guidance, and we try to give you the splits on a full-year basis, and then we try to provide you some color on what the quarter is going to be, but not the splits.
Speaker #3: And so even before the year started and where I saw where you guys were landing, between the two categories, I knew there was regardless how the quarter came out, I knew you guys were probably going to be two high end management solutions and two low on PO and insurance.
Bob Schrader: So even before the year started and where I saw where you guys were landing between the two categories, I knew there was. Regardless of how the quarter came out, I knew you guys were probably going to be too high on Management Solutions and too low on PEO and insurance. There is nothing really I can do about that because, again, we are not managing the business quarter to quarter.
Speaker #3: There's nothing really I can do about that, because again, we're not managing the business quarter to quarter. I think when we came into the year, we said we expected the full year to be $5 to $6, and we expected Q1 to be $5 to $6.
Bob Schrader: I think when we came into the year, we said we expected the full year to be 5% to 6%, and we expected Q1 to be 5% to 6%. We just delivered a 6%. So the quarter exceeded our expectations. Obviously, there are puts and takes amongst all the different revenue streams, but overall, the quarter exceeded our expectations, and Management Solutions was a little bit lower, and PEO and Insurance was a little bit higher relative to our expectations. I think to Bryan Keane's question, it really is just kind of a left pocket, right pocket shift. Again, we view this as positive just given the strength of that model and the PEO and particularly the retention. Listen, it is the highest value solution, but it is very sticky for clients when they have all their insurances through us. It is very disruptive for them to leave.
Bob Schrader: I think when we came into the year, we said we expected the full year to be 5% to 6%, and we expected Q1 to be 5% to 6%. We just delivered a 6%. So the quarter exceeded our expectations. Obviously, there are puts and takes amongst all the different revenue streams, but overall, the quarter exceeded our expectations, and Management Solutions was a little bit lower, and PEO and Insurance was a little bit higher relative to our expectations. I think to Bryan Keane's question, it really is just kind of a left pocket, right pocket shift.
Speaker #3: We just delivered a six. So, the quarter exceeded our expectations. Obviously, there are puts and takes amongst all the different revenue streams, but overall, the quarter exceeded our expectations.
Speaker #3: And management solutions was a little bit lower in PEO, and insurance was a little bit higher relative to our expectations. And I think, to Brian Keene's question, it really is just kind of a left pocket, right pocket shift.
Speaker #3: And again, we view this as positive, just given the strength of that model and the PEO and particularly the retention. Listen, it's the highest value solution, but it is very sticky for clients when they have all their insurances through us.
Bob Schrader: Again, we view this as positive just given the strength of that model and the PEO and particularly the retention. Listen, it is the highest value solution, but it is very sticky for clients when they have all their insurances through us. It is very disruptive for them to leave.
Speaker #3: It's very disruptive for them to leave. It's disruptive for their employees. And so that's why I think you've heard me say this. I'd love to get all 800,000 of my clients in the PO model because of the stickiness there.
Bob Schrader: It's disruptive for their employees. That's why, I think you've heard me say this, I'd love to get all 800,000 of my clients in the PEO model because of the stickiness there. That's part of our strategy, and as John said in one of the answers to the questions, the execution of our strategy was stronger than what we anticipated. I'm hoping this trend continues, to be honest, as we move forward, because I think it's the right answer for the company, I think it's the right answer for our customers, and I think it's the right answer for our shareholders.
Bob Schrader: It's disruptive for their employees. That's why, I think you've heard me say this, I'd love to get all 800,000 of my clients in the PEO model because of the stickiness there. That's part of our strategy, and as John said in one of the answers to the questions, the execution of our strategy was stronger than what we anticipated. I'm hoping this trend continues, to be honest, as we move forward, because I think it's the right answer for the company, I think it's the right answer for our customers, and I think it's the right answer for our shareholders.
Speaker #3: And that's part of our strategy and as John said in one of the answers to the questions, the execution of our strategy was stronger than what we anticipated.
Speaker #3: So I'm hoping this trend continues, to be honest, as we move forward. I think it's the right answer for the company, I think it's the right answer for our customers, and I think it's the right answer for our shareholders.
Speaker #1: Yeah. Mark, I think
John Gibson: Yeah, I look, Mark, I think the important message to get out there is that the mix shift towards advisory solutions is positive to our business model and our competitive position. If the market is demanding both a combination of technology, service, and advisory support, I think there's very few that can compete with Paychex at our scale when it comes to leading with technology and advisory solutions. That's where I see the market going. AI is just going to simply enable us to do more of that, more advising, because we can take more transactional work and repurpose those specialists up to more higher-level capabilities. I think this is a good thing. Bob already said it. You look at our P&L, it's going to make the P&L better. It is odd.
John Gibson: Yeah, I look, Mark, I think the important message to get out there is that the mix shift towards advisory solutions is positive to our business model and our competitive position. If the market is demanding both a combination of technology, service, and advisory support, I think there's very few that can compete with Paychex at our scale when it comes to leading with technology and advisory solutions.
Speaker #4: The important message to get out there is that the mix shift towards advisory solutions is positive to our business model and our competitive position.
Speaker #4: And if the market is demanding both a combination of technology, service, and advisory support, I think there are very few that can compete with Paychex at our scale when it comes to leading with technology and advisory solutions.
Speaker #4: And that's where I see the market going. AI is just going to simply enable us to do more of that — more advising — because we can take more transactional work and repurpose those specialists to higher-level capabilities.
John Gibson: That's where I see the market going. AI is just going to simply enable us to do more of that, more advising, because we can take more transactional work and repurpose those specialists up to more higher-level capabilities. I think this is a good thing. Bob already said it. You look at our P&L, it's going to make the P&L better. It is odd.
Speaker #4: So I think this is a good thing, Bob already said it. You look at our P&L, it's going to make the P&L better. And it is odd.
Speaker #4: I almost feel like I'm apologizing for successful execution of our advisory strategy. And we shouldn't be. We should be pounding our chest and saying, "Wow, I can't believe we exceeded our expectations at this degree." And so hats off to the team and the execution of the go-to-market evolution that we're doing.
John Gibson: I almost feel like I'm apologizing for successful execution of our advisory strategy, and we shouldn't be. We should be pounding our chest and saying, "Wow, I can't believe we exceeded our expectations at this degree." Hats off to the team and the execution of the go-to-market evolution that we're doing. Hats off to the PEO team because, you got to think about it, they weren't set up for 2X what they were expecting. To be able to continue to have record-beating, their record retention they had just set, doing that, going through enrollments and negotiating with carriers and getting rates that I think are going to be highly competitive as we go into selling season.
John Gibson: I almost feel like I'm apologizing for successful execution of our advisory strategy, and we shouldn't be. We should be pounding our chest and saying, "Wow, I can't believe we exceeded our expectations at this degree." Hats off to the team and the execution of the go-to-market evolution that we're doing. Hats off to the PEO team because, you got to think about it, they weren't set up for 2X what they were expecting. To be able to continue to have record-beating, their record retention they had just set, doing that, going through enrollments and negotiating with carriers and getting rates that I think are going to be highly competitive as we go into selling season.
Speaker #4: And hats off to the PO team because I mean, you got to think about it. They weren't set up for 2X what they were expecting.
Speaker #4: And to be able to continue to have record beating their record retention, they had just sat doing that, going through enrollments and negotiating with carriers and getting rates that I think are going to be highly competitive as we go into selling season.
Speaker #4: Like I said, that's something I'm very proud of. And again, I think we've got to continue to get the message out that the mix shift towards advisory solutions is positive for our business model and for our competitive position, both in the short term and the long term.
John Gibson: Like I said, that's something I'm very proud of, and again, I think we've got to continue to get the message out that the mix shift towards advisory solutions is positive for our business model and for our competitive position, both in the short term and the long term.
John Gibson: Like I said, that's something I'm very proud of, and again, I think we've got to continue to get the message out that the mix shift towards advisory solutions is positive for our business model and for our competitive position, both in the short term and the long term.
Speaker #5: I appreciate that. I mean, the specific question was just if you could actually quantify the amount because I mean, just given the way the stocks reacting, it's clear that some people are maybe making the assumption that the PEO lift is partially due to the insurance pass-through revenue, not necessarily a direct shift in terms of revenue on a like-for-like margin-for-margin basis.
Mark Marcon: I appreciate that. The specific question was just if you could actually quantify the amount, because just given the way the stock's reacting, it's clear that some people are maybe making the assumption that the PEO lift is partially due to the insurance pass-through revenue, not necessarily a direct shift in terms of revenue on a like-for-like, margin-for-margin basis. I was trying to ask that question to give you the opportunity to directly answer that.
Mark Marcon: I appreciate that. The specific question was just if you could actually quantify the amount, because just given the way the stock's reacting, it's clear that some people are maybe making the assumption that the PEO lift is partially due to the insurance pass-through revenue, not necessarily a direct shift in terms of revenue on a like-for-like, margin-for-margin basis. I was trying to ask that question to give you the opportunity to directly answer that.
Speaker #5: So I was trying to ask that question to give you the opportunity to directly answer that.
Speaker #3: Yeah, Mark. And just to comment on the PO, certainly our insurance volumes are up, right? So if you go back to last year when MPP enrollment was down in Q1 before we went into our two annual enrollments, we had great execution through both of those enrollments.
Bob Schrader: Yeah, Mark, and just to
Bob Schrader: Yeah, Mark, and just to comment on the PEO. Certainly, our insurance volumes are up. If you go back to last year when MPP enrollment was down in Q1 before we went into our two annual enrollments, we had great execution through both of those enrollments. So our MPP revenue is certainly up. MPP enrollment is up, I think, double digits. But to Jared's earlier question, the worksite employee growth is really what drives PEO revenue, and that is high single digits, just shy of double digits, which we continue to, I would say, outperform the overall market there. So we're gaining share. As John said, our advisory message and differentiation is resonating in the marketplace, and that's what you're seeing in the results.
John Gibson: In order
Bob Schrader: comment on the PEO. Certainly, our insurance volumes are up. If you go back to last year when MPP enrollment was down in Q1 before we went into our two annual enrollments, we had great execution through both of those enrollments. So our MPP revenue is certainly up. MPP enrollment is up, I think, double digits. But to Jared's earlier question, the worksite employee growth is really what drives PEO revenue, and that is high single digits, just shy of double digits, which we continue to, I would say, outperform the overall market there. So we're gaining share. As John said, our advisory message and differentiation is resonating in the marketplace, and that's what you're seeing in the results.
Speaker #3: So our MPP revenue is certainly up. MPP enrollment is up—I think double digits. But to Jared's earlier question, the worksite employee growth is really what drives PEO revenue.
Speaker #3: And that is high single digits, just shy of double digits, which we continue to, I would say, outperform the overall market there. So we're gaining share. As John said, our advisory message and differentiation are resonating in the marketplace.
Speaker #3: And that's what you're seeing in the results.
Speaker #4: Yeah. The other thing is, Mark, and I think you understand and several of you understand the nuance of this. When you look at PO insurance revenue at paychecks, it's not like all the other competitors.
John Gibson: Yeah. The other thing is, Mark, I think you understand the and several of you understand the nuance of this. When you look at PEO insurance revenue at Paychex, it is not like all the other competitors. We provide insurance across the nation. That revenue, except for in Florida, you are not seeing in our PEO revenue, right? That is not the case in how accounting works in a lot of the other competitive sets, where they actually, all the revenue is going through. I think that is important because we are only talking about one program in Florida, is the only part of that program. We are seeing broad-based, across the nation, growth in the PEO. As Bob said, I think the proxy there is worksite employees, and we are getting administrative fee for every one of those worksite employees. I think if that is the question, right?
John Gibson: Yeah. The other thing is, Mark, I think you understand the and several of you understand the nuance of this. When you look at PEO insurance revenue at Paychex, it is not like all the other competitors. We provide insurance across the nation. That revenue, except for in Florida, you are not seeing in our PEO revenue, right? That is not the case in how accounting works in a lot of the other competitive sets, where they actually, all the revenue is going through.
Speaker #4: We provide insurance across the nation. That revenue except for in Florida you're not seeing in our PO revenue, right? That's not the case in how accounting works in a lot of the other competitive sets where they actually all the revenue is going through.
Speaker #4: I think that's important because we're only talking about one program in Florida is the only part of that program. We're seeing broad-based across the nation growth in the PO.
John Gibson: I think that is important because we are only talking about one program in Florida, is the only part of that program. We are seeing broad-based, across the nation, growth in the PEO. As Bob said, I think the proxy there is worksite employees, and we are getting administrative fee for every one of those worksite employees. I think if that is the question, right?
Speaker #4: And so as Bob said, I think the proxy there is worksite employees and we're getting administrative fee for every one of those worksite employees.
Speaker #4: So I think that that's if that's the if that's the question, right, well, PO is growing because of insurance inflation. That's not the case.
John Gibson: Well, if PEO is growing because of insurance inflation, that is not the case. It is apples and oranges in terms of comparing Paychex to other competitors, where all of their insurance programs are embedded in their revenue projections. I do not know if that helps, but.
John Gibson: Well, if PEO is growing because of insurance inflation, that is not the case. It is apples and oranges in terms of comparing Paychex to other competitors, where all of their insurance programs are embedded in their revenue projections. I do not know if that helps, but.
Speaker #4: You cannot that's apples and oranges in terms of comparing paychecks to other competitors where all of their insurance programs are embedded in their revenue projections.
Speaker #4: I don't know if that helps, but.
Speaker #2: Thank you. Our next question comes from Tian Sen Huang with JP Morgan. Your line is now open.
Operator 2: Thank you. Our next question comes from Tien-Tsin Huang with J.P. Morgan. Your line is now open.
Operator: Thank you. Our next question comes from Tien-Tsin Huang with J.P. Morgan. Your line is now open.
Speaker #5: Okay, thank you for going through all of that. That's helpful. Maybe I'll build on it and ask a couple of questions. Just thinking about the outperformance of ASO—and this is the outcome that you want, this mix shift towards advisory—you overcame the higher cost of it.
Tien-Tsin Huang: Hey, thank you for going through all of that. That is helpful, and maybe I will build on it and ask a couple questions. Just thinking about the outperformance of ASO, this is the outcome that you want, this mix shift towards advisory. You overcame the higher cost of it, but help me understand how that came about. Is it just a consequence of sales incentives or sales alignment that is pushing this more aggressively than you used to? Or is it somewhat demand-driven as well? Just trying to understand that. Also, Bob, I heard you say you would love to get all of your clients onto the PEO model. Is there a runway to upgrade ASO to PEO? I did not think that 100% of your clients would fit or be eligible, say, for a fully outsourced PEO model.
Tien-Tsin Huang: Hey, thank you for going through all of that. That is helpful, and maybe I will build on it and ask a couple questions. Just thinking about the outperformance of ASO, this is the outcome that you want, this mix shift towards advisory. You overcame the higher cost of it, but help me understand how that came about. Is it just a consequence of sales incentives or sales alignment that is pushing this more aggressively than you used to? Or is it somewhat demand-driven as well? Just trying to understand that.
Speaker #5: But help me understand the how that came about. Is it just a consequence of sales incentives or sales alignment that's pushing this more aggressively than you used to?
Speaker #5: Or is it somewhat demand-driven as well? Just trying to understand that. And also, Bob, I heard you say you'd love to get all of your clients onto the PO model.
Tien-Tsin Huang: Also, Bob, I heard you say you would love to get all of your clients onto the PEO model. Is there a runway to upgrade ASO to PEO? I did not think that 100% of your clients would fit or be eligible, say, for a fully outsourced PEO model.
Speaker #5: Is there a runway to upgrade ASO to PO? I didn't think that 100% of your clients would fit or be eligible say for a fully outsourced PO model.
Speaker #3: Yeah. Well, maybe I'll start with that and then John can answer the other question. I mean, it's still relatively low-penetrated tension within our client base.
Bob Schrader: Well, maybe I will start with that, and then John can answer the other question. It is still relatively low-penetrated within our client base. PEO is largely an under 100 play, if you will. As you know, our client base is largely under 100. Maybe it is not going to be a fit for all 800,000 clients, but I think it is going to be a fit for a good many of them. I still think there is a ton of opportunity there within the base. John can add on to. I do not know that there is anything really different than just good execution on a strategy that we have been focused on for a long time. Going from ASO to PEO has been part of our strategy for a long time.
Bob Schrader: Well, maybe I will start with that, and then John can answer the other question. It is still relatively low-penetrated within our client base. PEO is largely an under 100 play, if you will. As you know, our client base is largely under 100. Maybe it is not going to be a fit for all 800,000 clients, but I think it is going to be a fit for a good many of them. I still think there is a ton of opportunity there within the base. John can add on to. I do not know that there is anything really different than just good execution on a strategy that we have been focused on for a long time. Going from ASO to PEO has been part of our strategy for a long time.
Speaker #3: I mean, PO is largely an under-100 play, if you will. And as you know, our client base is largely under 100. So maybe it's not going to be a fit for all 800,000 clients, but I think it's going to be a fit for a good many of them.
Speaker #3: So I still think there's a ton of opportunity there within the base. And John can add on to it. I mean, I think I don't know that there's anything really different than just good execution on a strategy that we've been focused on for a long time.
Speaker #3: Going from ASO to PO has been part of our strategy for a long time. I think we've done a good job leveraging our AI models to really identify those clients that are a good fit.
Bob Schrader: I think we have done a good job leveraging our AI models to really identify those clients that are a good fit. I would tell you what I think is a little bit different is the scale of our distribution has obviously increased with the Paycor acquisition. Now it is not just my PEO reps who are really focused on this One Paychex approach and really trying to sell the full value proposition. Now I got all these enterprise reps in the past who were only out selling a technology solution that are selling these advisory solutions. Yes, you got to get the incentives right. We definitely have the incentives right.
Bob Schrader: I think we have done a good job leveraging our AI models to really identify those clients that are a good fit. I would tell you what I think is a little bit different is the scale of our distribution has obviously increased with the Paycor acquisition. Now it is not just my PEO reps who are really focused on this One Paychex approach and really trying to sell the full value proposition. Now I got all these enterprise reps in the past who were only out selling a technology solution that are selling these advisory solutions. Yes, you got to get the incentives right. We definitely have the incentives right.
Speaker #3: I would tell you what I think is a little bit different is the scale of our distribution is obviously increased. With the Paycor acquisition.
Speaker #3: And so now it's not just my PO reps. We're really focused on this one paychecks approach and really trying to sell the full value proposition.
Speaker #3: So now I got all these enterprise reps in the past who were only outselling a technology solution that are selling these advisory solutions. And yes, you got to get the incentives right.
Speaker #3: And we definitely have the incentives right so they can if they're out in the field and they identify a prospect that's a good PO prospect and they understand because John and I talk about this with the leadership team constantly, the value that is to paychecks, they understand that they can refer that over to the PO.
Bob Schrader: If they are out in the field and they identify a prospect that is a good PEO prospect, and they understand, because John and I talk about this with the leadership team constantly, the value that is to Paychex, they understand that they can refer that over to the PEO, and there is obviously an opportunity for them to get credit for that and get paid commissions on it. I think it is all of the above. It is just execution of the strategy, having more reps out there selling it, and that is really driving the results.
Bob Schrader: If they are out in the field and they identify a prospect that is a good PEO prospect, and they understand, because John and I talk about this with the leadership team constantly, the value that is to Paychex, they understand that they can refer that over to the PEO, and there is obviously an opportunity for them to get credit for that and get paid commissions on it. I think it is all of the above. It is just execution of the strategy, having more reps out there selling it, and that is really driving the results.
Speaker #3: And there's obviously an opportunity for them to get credit for that and get paid commissions on it. So I think it's all of the above.
Speaker #3: It's just execution of the strategy having more reps out there selling it and that's really driving the results.
Speaker #4: Yeah. Great, Bob. Our one paychecks go-to-market strategy, we've done a lot of work building strong partnerships being able to enable each one of our sales reps and our customer success reps as well.
John Gibson: Yeah, I agree, Bob. Our One Paychex go-to-market strategy, we have done a lot of work building strong partnerships, being able to enable each one of our sales reps and our customer success reps as well. Remember, we have talked about this. We have moved a lot more people into advisory roles, customer success roles, and we continue to expand that as we are able to drive more transactional work down. We have more people, even in our service organization, that are actively engaging clients in conversations about the products and services they want as well. Not only have we been educating and enabling all of the increase in our sales teams out in the marketplace to identify this, I think that is going. I think there was an earlier point that I think is important to understand. There are also market issues that are driving this adoption.
John Gibson: Yeah, I agree, Bob. Our One Paychex go-to-market strategy, we have done a lot of work building strong partnerships, being able to enable each one of our sales reps and our customer success reps as well. Remember, we have talked about this. We have moved a lot more people into advisory roles, customer success roles, and we continue to expand that as we are able to drive more transactional work down.
Speaker #4: So remember, we also we talked about this. We've moved a lot more people into advisory roles, customer success roles and we continue to expand that as we're able to drive more transactional work down.
Speaker #4: So we have more people even in our service organization that are actively engaging clients in conversations about the products and services they want as well.
John Gibson: We have more people, even in our service organization, that are actively engaging clients in conversations about the products and services they want as well. Not only have we been educating and enabling all of the increase in our sales teams out in the marketplace to identify this, I think that is going. I think there was an earlier point that I think is important to understand. There are also market issues that are driving this adoption.
Speaker #4: So not only have we been educating and enabling all of the increase in our sales teams out in the marketplace to identify this, I think that's going.
Speaker #4: I think there was an earlier point that I think is important to understand. There are also market issues that are driving this adoption. More and more people are getting increases, and the increases have reached the point where they decide to go shop.
John Gibson: More and more people are getting increases, and the increases reach the point where they decide they are going to shop. Now it is like, "I really like my brother-in-law, the broker, but wait a minute, the price is getting too high. Maybe I should shop." That is happening in the marketplace. I think more people are coming to market looking for comprehensive solutions, and I think the PEO has been identified, and there was a good note, like I said, out at the NAPEO conference, in terms of all the PEOs are beginning to see that. That larger clients are starting to explore the PEO as an alternative to be able to access higher quality health programs at a more reasonable cost.
John Gibson: More and more people are getting increases, and the increases reach the point where they decide they are going to shop. Now it is like, "I really like my brother-in-law, the broker, but wait a minute, the price is getting too high. Maybe I should shop." That is happening in the marketplace. I think more people are coming to market looking for comprehensive solutions, and I think the PEO has been identified, and there was a good note, like I said, out at the NAPEO conference, in terms of all the PEOs are beginning to see that. That larger clients are starting to explore the PEO as an alternative to be able to access higher quality health programs at a more reasonable cost.
Speaker #4: So now it's like I really like my brother-in-law, the broker, but wait a minute, the price is getting too high. Maybe I should shop.
Speaker #4: That's happening in the marketplace. So I think more people are coming to market looking for comprehensive solutions. And I think the PEO has been identified—and there was a good note, like I said, out at the NAPEO conference—in terms of all the PEOs are beginning to see that larger clients are starting to explore the PEO as an alternative to be able to access higher quality health programs at a more reasonable cost.
Speaker #5: Got it. That's good to hear. Then my quick follow-up, just as we go into enrollment period and your broader selling season, are you going to approach the carriers and plans and the pricing and everything else a little bit differently now that it's becoming a bigger focus?
Tien-Tsin Huang: Got it. That is good to hear. My quick follow-up, just as we go into enrollment period and your broader selling season, are you going to approach the carriers and plans and the pricing and everything else a little bit differently now that it is becoming a bigger focus? Is that a dial we can expect Paychex to change? Not the Florida versus non-Florida risk pass-through model itself, but just thinking about the broader presentation of pricing and plan design for PEO. Because it seems like it is going to become more important as everybody shifts towards what you just said there, John.
Tien-Tsin Huang: Got it. That is good to hear. My quick follow-up, just as we go into enrollment period and your broader selling season, are you going to approach the carriers and plans and the pricing and everything else a little bit differently now that it is becoming a bigger focus? Is that a dial we can expect Paychex to change? Not the Florida versus non-Florida risk pass-through model itself, but just thinking about the broader presentation of pricing and plan design for PEO. Because it seems like it is going to become more important as everybody shifts towards what you just said there, John.
Speaker #5: Is that a dial we can expect paychecks to change? Not the Florida versus non-Florida risk pass-through model itself, but just thinking about the broader presentation of pricing and plan design for PEO.
Speaker #5: Because it seems like it's going to become more important as everybody shifts toward what you just said there, John.
Speaker #4: Yeah. I don't think we're going to change anything. I think that's been very important for a long time and it's a key part of what why I think we're having the success is we've been doing this for some time.
John Gibson: Yeah, I do not think we are going to change anything. I think that has been very important for a long time, and it is a key part of why I think we are having the success, is we have been doing this for some time in terms of continuing to adjust plan designs, continuing to make sure we have the right broad selection. If you go back three or four years ago, we had a lot of conversations about this as some of the changes that we need to make because it kind of went the other way for us. I think the team has done a very good job of both managing the book, managing the plans, and making sure that we are working with our carrier partners on the best alternatives we can put in the marketplace. I do not see us changing our strategy.
John Gibson: Yeah, I do not think we are going to change anything. I think that has been very important for a long time, and it is a key part of why I think we are having the success, is we have been doing this for some time in terms of continuing to adjust plan designs, continuing to make sure we have the right broad selection. If you go back three or four years ago, we had a lot of conversations about this as some of the changes that we need to make because it kind of went the other way for us. I think the team has done a very good job of both managing the book, managing the plans, and making sure that we are working with our carrier partners on the best alternatives we can put in the marketplace. I do not see us changing our strategy.
Speaker #4: In terms of continuing to adjust plan designs, and continuing to make sure we have the right broad selections, if you go back three or four years ago, we had a lot of conversations about this, as some of the changes that we needed to make, because it kind of went the other way for us.
Speaker #4: And so, I think the team's done a very good job of both managing the book, managing the plans, and making sure that we're working with our carrier partners on the best alternatives we can put in the marketplace.
Speaker #4: So, I don't see us changing our strategy. We're going to keep doing what we're doing because it seems to be working.
John Gibson: We are going to keep doing what we are doing because it seems to be working.
John Gibson: We are going to keep doing what we are doing because it seems to be working.
Speaker #1: Thank you. Our next question comes from David Grossman with Stiefel. Your line is now open.
Operator 2: Thank you. Our next question comes from David Grossman with Stifel. Your line is now open.
Operator: Thank you. Our next question comes from David Grossman with Stifel. Your line is now open.
Speaker #5: Hi. Good morning. Thanks. I'm wondering if we just go back to management solutions for a minute and maybe at least at a high level walk us through the mechanics of the growth rate for the quarter and the year.
David Grossman: Good morning. Thanks. I am wondering if we just go back to Management Solutions for a minute and maybe, at least at a high level, walk us through the mechanics of the growth rate for the quarter and the year. I am thinking price realization versus revenue retention and new clients, because I know you have had a strategy of adding fewer smaller clients, et cetera. Maybe that is having a little bit of an impact here. You mentioned obviously this transition to the PEO, but maybe just help us walk through that mechanic at a high level.
David Grossman: Good morning. Thanks. I am wondering if we just go back to Management Solutions for a minute and maybe, at least at a high level, walk us through the mechanics of the growth rate for the quarter and the year. I am thinking price realization versus revenue retention and new clients, because I know you have had a strategy of adding fewer smaller clients, et cetera. Maybe that is having a little bit of an impact here. You mentioned obviously this transition to the PEO, but maybe just help us walk through that mechanic at a high level.
Speaker #5: I'm thinking price realization versus revenue retention and new clients because I know you've had a strategy of adding fewer smaller clients, etc. Maybe that's having a little bit of an impact here.
Speaker #5: You mentioned obviously this transition to the PEO, but maybe just help us walk through that mechanic at a high level.
Speaker #3: Yeah. I mean, David, it's primarily driven by revenue per client within Management Solutions, to the point you just made. And us being prudent on making sure that we're adding clients that we think are going to be profitable and drive lifetime value over time. It's the 5 to 6 percent guide on Management Solutions—the assumption there would be it's roughly split between pricing and ancillary attachment.
Bob Schrader: Yeah, David, it is primarily driven by revenue per client within Management Solutions to the point you just made and us being prudent on making sure that we are adding clients that we think are going to be profitable and drive lifetime value over time. The 5% to 6% guide on Management Solutions, the assumption there would be it is roughly split between pricing and ancillary attachment. Now we have this new dynamic where we are seeing more of the ASO. Those were existing clients that were in Management Solutions transitioning over to PEO. But that is really the assumption that went into the guide was roughly split between pricing and ancillary attachment.
Bob Schrader: Yeah, David, it is primarily driven by revenue per client within Management Solutions to the point you just made and us being prudent on making sure that we are adding clients that we think are going to be profitable and drive lifetime value over time. The 5% to 6% guide on Management Solutions, the assumption there would be it is roughly split between pricing and ancillary attachment. Now we have this new dynamic where we are seeing more of the ASO. Those were existing clients that were in Management Solutions transitioning over to PEO. But that is really the assumption that went into the guide was roughly split between pricing and ancillary attachment.
Speaker #3: Now we have this new dynamic where we're seeing more of the ASO, those were existing clients that were in management solutions, transitioning over to PO.
Speaker #3: But that's really the assumption that went into the guide was roughly split. Between pricing and ancillary attachment.
Speaker #5: So given what you're seeing then, Bob, you would expect let's just say price is the midpoint of your range, so-called three points of pricing and then the balance would come primarily just from the retention.
David Grossman: So given what you are seeing then, Bob, you would expect, let us just say price is the midpoint of your range, so-called three points of pricing, and then the balance would come primarily just from retention and-
David Grossman: So given what you are seeing then, Bob, you would expect, let us just say price is the midpoint of your range, so-called three points of pricing, and then the balance would come primarily just from retention and-
Speaker #3: Yeah. Roughly. Yeah. I think that's a fair way to think about it. Yep.
Bob Schrader: Yeah, roughly. Yeah, I think that's a fair way to think about it. Yep.
Bob Schrader: Yeah, roughly. Yeah, I think that's a fair way to think about it. Yep.
Speaker #5: Okay. And then just back to the PEO, I mean, we've gone through these periods of hyperinflation, right, on cost in the past. And just curious, what you've seen in the PEO in the past during these periods and perhaps if there's some kind of cadence to how this plays out, the first level responses, we got to shop around and see if we can get something and then that kind of stabilizes and then just curious how it flows through at the employee level?
David Grossman: Okay. Just back to the PEO, we've gone through these periods of hyperinflation on cost in the past.
David Grossman: Okay. Just back to the PEO, we've gone through these periods of hyperinflation on cost in the past. What you've seen in the PEO in the past during these periods, and perhaps if there's some kind of cadence to how this plays out, the first-level response is, we got to shop around and see if we can get something, and then that kind of stabilizes. Just curious how it flows through at the employee level. I know there have been periods when employees have had to trade down, or they just opt out of the plans. Just kind of curious what you've seen historically when we've gone through periods like this.
David Grossman: What you've seen in the PEO in the past during these periods, and perhaps if there's some kind of cadence to how this plays out, the first-level response is, we got to shop around and see if we can get something, and then that kind of stabilizes. Just curious how it flows through at the employee level. I know there have been periods when employees have had to trade down, or they just opt out of the plans. Just kind of curious what you've seen historically when we've gone through periods like this.
Speaker #5: I know there have been periods when employees have had to trade down or they just opt out of the plans. I'm just kind of curious, what have you seen historically when we've gone through periods like this?
Speaker #4: Yeah, I think, David, that's the one thing that, as Bob mentioned, we're conservative. I mean, we're just going into the enrollment. And remember, the enrollment has a two-step process.
John Gibson: Yeah, I think, David, that's the one thing that is probably Bob mentioned the word conservative. We're just going into the enrollment. Remember, the enrollment has two-step process. One is to take the new rate to the client and get the client's agreement that this is the rate that we're going to offer their employees, and these are the plans we're going to offer their employees. We've been trying to do a broad set. So that's step one. We're just through that. We're not in the actual enrollment until October, where the employees then have to make a selection. That's where it's a little more tricky because you get a two-stage decision-making. There's a lot of things going on with the Affordable Care Act, which I'm assuming you're aware of.
John Gibson: Yeah, I think, David, that's the one thing that is probably Bob mentioned the word conservative. We're just going into the enrollment. Remember, the enrollment has two-step process. One is to take the new rate to the client and get the client's agreement that this is the rate that we're going to offer their employees, and these are the plans we're going to offer their employees. We've been trying to do a broad set.
Speaker #4: One is to take the new rate to the client and get the client's agreement that this is the rate we're going to offer their employees, and these are the plans we're going to offer their employees.
Speaker #4: And we've been trying to do a broad set so that's step one. We're just through that. Okay. We're not in the actual enrollment to make a selection.
John Gibson: So that's step one. We're just through that. We're not in the actual enrollment until October, where the employees then have to make a selection. That's where it's a little more tricky because you get a two-stage decision-making. There's a lot of things going on with the Affordable Care Act, which I'm assuming you're aware of.
Speaker #4: And that's where it's a little more tricky because you got a two-stage decision-making. There's a lot of things going on with the Affordable Care Act, which I'm assuming you're aware of.
Speaker #4: In the past, that was an escape valve for people to get off employer-based plans at some point in time. That valve is kind of getting shut off a little bit, quite honestly, in some states.
John Gibson: In the past, that was an escape valve for people to get off of employer-based plans at some point in time. That valve is kind of getting shut off a little bit. Quite honestly, in some states, it is not even viable. In other states, the increases there are even greater than what in the employer market is. We are in this unique dynamic that I think employees are going to continue to look for plans within their employer plans if they can get them. I think the escape valve is not as open as it has been in the past. What we are trying to predict is which plans will they select, because that does have an impact. Again, for us, that only has an impact in the portion of our book that is in Florida only.
John Gibson: In the past, that was an escape valve for people to get off of employer-based plans at some point in time. That valve is kind of getting shut off a little bit. Quite honestly, in some states, it is not even viable. In other states, the increases there are even greater than what in the employer market is.
Speaker #4: It's not even viable in our states. The increases there are even greater than what in the employer market is. So we are in this unique dynamic that I think employees are going to continue to look for plans within their employer plans if they can get them.
John Gibson: We are in this unique dynamic that I think employees are going to continue to look for plans within their employer plans if they can get them. I think the escape valve is not as open as it has been in the past. What we are trying to predict is which plans will they select, because that does have an impact. Again, for us, that only has an impact in the portion of our book that is in Florida only.
Speaker #4: I think the escape valve is a little less open than it has been in the past. And what we're trying to predict is which plans they will select, because that does have an impact.
Speaker #4: Again, for us, that only has an impact in the portion of our book that's in Florida only. Everywhere else across the nation, it really doesn't matter which plan they select because it's not going to impact our revenue, if you understand.
John Gibson: Everywhere else across the nation, it really does not matter which plan they select because it is not going to impact our revenue, if you understand. They are going to have insurance with us. They are going to have a great experience with us. It does not matter which plan that they pick. That is not going to impact the up or down of our revenue. In Florida, it does. I do not know if that makes sense.
John Gibson: Everywhere else across the nation, it really does not matter which plan they select because it is not going to impact our revenue, if you understand. They are going to have insurance with us. They are going to have a great experience with us. It does not matter which plan that they pick. That is not going to impact the up or down of our revenue. In Florida, it does. I do not know if that makes sense.
Speaker #4: They're going to have insurance with us. They're going to have a great experience with us, and it doesn't matter which plan they pick.
Speaker #4: That's not going to impact the up or down of our revenue in Florida. It does. I don't know if that makes sense.
Speaker #1: Thank you. Our next question comes from Jacob Smith with Guggenheim. Your line is now open.
Operator 2: Thank you. Our next question comes from Jacob Smith with Guggenheim. Your line is now open.
Operator: Thank you. Our next question comes from Jacob Smith with Guggenheim. Your line is now open.
Speaker #5: Hey, thanks for taking my question. Just on the macro, with oil prices elevated for a sustained period and your 70% blue-gray color customer base, have you seen any discernible impact this quarter, whether it be hiring decision cycles or sensitivity around price increases?
Jacob Smith: Hey, thanks for taking my question. Just on the macro, with oil prices elevated for a sustained period and your 70% blue-gray collar customer base, have you seen any discernible impact this quarter for whether it be hiring decision cycles or sensitivity around price increases? Any real-time color there would be helpful.
Jacob Smith: Hey, thanks for taking my question. Just on the macro, with oil prices elevated for a sustained period and your 70% blue-gray collar customer base, have you seen any discernible impact this quarter for whether it be hiring decision cycles or sensitivity around price increases? Any real-time color there would be helpful.
Speaker #5: Any real-time color there would be helpful.
Speaker #4: No, not at all. I would say the employment and hiring, both in our index and generally what we see, has not significantly changed through the fiscal year.
John Gibson: No, not at all. I would say the employment and hiring, both in our index and generally what we see, it is really not significantly changed through the fiscal year. Actually, I think we are still in this kind of environment where it is kind of low fire, low hire. You mentioned blue and gray collar. What I tend to hear from our clients right now is they are having trouble finding people. There is a lot of capital investment going on. There is a need for a lot of electricians and a lot of construction work going on in some of this AI boom. Most of the people that we are talking to, which is why we launched the WISE Hire application, is trying to find qualified people for these jobs. So we have not seen anything in the macro environment, still not seeing any signs of a recession.
John Gibson: No, not at all. I would say the employment and hiring, both in our index and generally what we see, it is really not significantly changed through the fiscal year. Actually, I think we are still in this kind of environment where it is kind of low fire, low hire. You mentioned blue and gray collar. What I tend to hear from our clients right now is they are having trouble finding people.
Speaker #4: Actually, I think we're still in this kind of environment where it's kind of low fire, low hire. You mentioned blue and gray collar. What I tend to hear from our clients right now is they're having trouble finding people.
Speaker #4: There's a lot of capital investment going on. There's a need for a lot of electricians, and a lot of construction work going on in some of this AI boom.
John Gibson: There is a lot of capital investment going on. There is a need for a lot of electricians and a lot of construction work going on in some of this AI boom. Most of the people that we are talking to, which is why we launched the WISE Hire application, is trying to find qualified people for these jobs. So we have not seen anything in the macro environment, still not seeing any signs of a recession.
Speaker #4: And so most of the people that we're talking to, which is why we launched the Wise Hire applications, is trying to find qualified people for these jobs.
Speaker #4: So, we've not seen anything in the macro environment; still not seeing any signs of a recession. In fact, in the quarter, our out-of-business and financial stress losses actually improved.
John Gibson: In fact, in the quarter, our out of business and financial stress losses were actually improved. If you remember right, they were improving in the back half of last year. So I actually feel a little bit better about where the floor is. Now, we have said all that. We have got a lot of things globally that are on edge, just depending if there was an oil shock or some sort of other hyperinflationary shock, who knows what would happen. I think you just look at even the data the Fed is looking at. I think the reason why they felt comfortable with the quarter point was the foundations of the economy are very strong, and the employment picture is very strong.
John Gibson: In fact, in the quarter, our out of business and financial stress losses were actually improved. If you remember right, they were improving in the back half of last year. So I actually feel a little bit better about where the floor is. Now, we have said all that. We have got a lot of things globally that are on edge, just depending if there was an oil shock or some sort of other hyperinflationary shock, who knows what would happen. I think you just look at even the data the Fed is looking at. I think the reason why they felt comfortable with the quarter point was the foundations of the economy are very strong, and the employment picture is very strong.
Speaker #4: And if you remember, they were improving in the back half of last year. So I actually feel a little bit better about where the floor is.
Speaker #4: Now, we've said all that. I mean, we've got a lot of things globally that are on edge and just depending if there was an oil shock or some sort of other hyperinflationary shock, I think who knows what would happen.
Speaker #4: But I think you just look at even the data the Fed is looking at, I think the reason why they felt comfortable with the quarter point was the foundations of the economy are very strong and the employment picture is very strong.
Speaker #4: So the feeling that the economy and the employment mandate that they had could handle an additional quarter point. And really, it was an opportunity to try to focus on driving inflation down to the 2% target.
John Gibson: So the feeling that the economy and the employment mandate that they had could handle an additional quarter point, and really it was an opportunity to try to focus on driving inflation down to the 2% target. So I do not see anything in the current data that I am seeing that would say we are in a recessionary or in some sort of problematic situation from an employment perspective.
John Gibson: So the feeling that the economy and the employment mandate that they had could handle an additional quarter point, and really it was an opportunity to try to focus on driving inflation down to the 2% target. So I do not see anything in the current data that I am seeing that would say we are in a recessionary or in some sort of problematic situation from an employment perspective.
Speaker #4: So I don't see anything in the current data that I'm seeing that would say we're in a recessionary or in some sort of problematic situation from an employment perspective.
Speaker #5: I appreciate the color. And then just on the broker channel, with the two national partnerships you signed last quarter, another one this quarter, a referrals accelerating?
Jacob Smith: Appreciate the color. Just on the broker channel, with the two national partnerships you signed last quarter, another one this quarter, are referrals accelerating? How does that activity compare to maybe a year ago? Is this an upward trend you expect for the rest of the year?
Jacob Smith: Appreciate the color. Just on the broker channel, with the two national partnerships you signed last quarter, another one this quarter, are referrals accelerating? How does that activity compare to maybe a year ago? Is this an upward trend you expect for the rest of the year?
Speaker #5: How does that activity compare to a year ago? Is this an upward trend, and do you expect it to continue for the rest of the year?
Speaker #4: Referrals are up 43%.
John Gibson: Referrals are up 43%.
John Gibson: Referrals are up 43%.
Speaker #1: Thank you. Our next question comes from James Fawcett with Morgan Stanley. Your line is now open.
Operator 2: Thank you. Our next question comes from James Faucette with Morgan Stanley. Your line is now open.
Operator: Thank you. Our next question comes from James Faucette with Morgan Stanley. Your line is now open.
Speaker #6: Hi everyone. It's Michael in Fontown for James. Thanks for taking our question. You made several comments about your intentional ISO to PEO makeshift given the higher retention and lifetime value nature within that segment.
[Analyst] (Morgan Stanley): Hi, everyone, it is Michael Infante for James. Thanks for taking our question. You made several comments about your intentional ASO to PEO mix shift given the higher retention and lifetime value nature within that segment. How are you thinking about the risk of clients downselling into lower cost offerings within the PEO, specifically if we do get a little bit of incremental macro shock, which is something we have obviously seen in prior cycles, and are you embedding any of that downsell activity into the existing outlook?
Michael Infante: Hi, everyone, it is Michael Infante for James. Thanks for taking our question. You made several comments about your intentional ASO to PEO mix shift given the higher retention and lifetime value nature within that segment. How are you thinking about the risk of clients downselling into lower cost offerings within the PEO, specifically if we do get a little bit of incremental macro shock, which is something we have obviously seen in prior cycles, and are you embedding any of that downsell activity into the existing outlook?
Speaker #6: But how are you thinking about the risk of clients downselling into lower-cost offerings within the PEO specifically if we do get a little bit of incremental macro trap, which is something we've obviously seen in prior cycles?
Speaker #6: And are you embedding any of that downsell activity into the existing outlook?
Speaker #4: Yeah, I mean, we haven't seen that yet. I guess if it happens, we'll factor it in. I think John made the comment around record retention, and that's not a one-quarter issue.
Bob Schrader: Yeah, we have not seen that yet. I guess if it happens, we will factor it in. I think John made the comment around record retention, and that is not a one quarter thing. That has been going on for a number of years in the PEO business. Both the strong worksite employee growth, the demand, and each quarter we keep saying record retention, and we always sign up for better retention than the year before, but the PEO has been on
Bob Schrader: Yeah, we have not seen that yet. I guess if it happens, we will factor it in. I think John made the comment around record retention, and that is not a one quarter thing. That has been going on for a number of years in the PEO business. Both the strong worksite employee growth, the demand, and each quarter we keep saying record retention, and we always sign up for better retention than the year before, but the PEO has been on a trend here the last couple of years with improved retention. We haven't assumed any further improvements as we move forward. We've just baked in the trends that we've seen thus far. That's what's assumed in our guide.
Speaker #4: That's been going on for a number of years in the PEO business. So both the strong worksite employee growth and demand, and each quarter we keep saying record retention. We always sign up for better retention than the year before.
Speaker #4: But the PEO has been on a trend here the last couple of years with improved retention, and we haven't assumed any further improvements as we move forward.
Bob Schrader: On a trend here the last couple of years with improved retention. We haven't assumed any further improvements as we move forward. We've just baked in the trends that we've seen thus far. That's what's assumed in our guide.
Speaker #4: We've just kind of baked in the trends that we've seen thus far, and so that's what's assumed in our guide.
Speaker #6: Helpful. And then maybe just a quick follow-up on Paycor revenue growth, Bob. I think I heard you say revenue growth in the high single-digit range consistent with Q4.
[Analyst] (Morgan Stanley): Helpful. Then maybe just a quick follow-up on Paycor revenue growth. Bob, I think I heard you say revenue growth in the high single-digit range consistent with Q4. If I recall back to your initial acquisition expectations, I think the hope was for Paycor to grow revenue closer to that double-digit range with the delta attributable largely to some softer revenue per client and smaller deal size trends. I'm just curious, given your commentary about bookings still running in that double-digit range, if you've seen any changes in terms of the underlying revenue per client or deal size trends for Paycor specifically, and if and when we should expect that bookings to rev rec to converge.
Michael Infante: Helpful. Then maybe just a quick follow-up on Paycor revenue growth. Bob, I think I heard you say revenue growth in the high single-digit range consistent with Q4. If I recall back to your initial acquisition expectations, I think the hope was for Paycor to grow revenue closer to that double-digit range with the delta attributable largely to some softer revenue per client and smaller deal size trends. I'm just curious, given your commentary about bookings still running in that double-digit range, if you've seen any changes in terms of the underlying revenue per client or deal size trends for Paycor specifically, and if and when we should expect that bookings to rev rec to converge.
Speaker #6: But if I sort of recall back to your initial acquisition expectations, I think the hope was for Paycor to grow revenue closer to that double-digit range, with the delta attributable largely to some softer revenue per client and smaller deal size trends.
Speaker #6: So I'm just curious, given your commentary about bookings still running in that double-digit range, if you've seen any changes in terms of the underlying revenue per client or deal size trends for Paycor specifically?
Speaker #6: And if and when we should expect bookings to revert to converge.
Speaker #4: Yeah. I mean, our enterprise bookings have been strong. I think we've made progress every quarter since we closed the deal. And I think the way we've been thinking about our enterprise segment is that we would expect that segment of our business to maybe keep in line, grow in line with the other assets that are in that space.
Bob Schrader: Yeah. Our enterprise bookings have been strong. I think we've made progress every quarter since we closed the deal. I think the way we've been thinking about our enterprise segment is that we would expect that segment of our business to maybe keep in line, grow in line with the other assets that are in that space, and that's in that high single-digit range. You've made the comment about where we were when we bought the acquisition or bought the asset. It obviously was growing faster, as were the other assets in that space, and employment growth was contributing to some of the growth that was going on in the mid-market, and that just hasn't happened, as John Gibson mentioned. We have seen a little bit stronger employment growth upmarket.
Bob Schrader: Yeah. Our enterprise bookings have been strong. I think we've made progress every quarter since we closed the deal. I think the way we've been thinking about our enterprise segment is that we would expect that segment of our business to maybe keep in line, grow in line with the other assets that are in that space, and that's in that high single-digit range.
Speaker #4: And that's in that high single-digit range. And so, you've made the comment about where we were when we bought the acquisition or bought the asset.
Bob Schrader: You've made the comment about where we were when we bought the acquisition or bought the asset. It obviously was growing faster, as were the other assets in that space, and employment growth was contributing to some of the growth that was going on in the mid-market, and that just hasn't happened, as John Gibson mentioned. We have seen a little bit stronger employment growth upmarket.
Speaker #4: It obviously was growing faster, as were the other assets in that space. And employment growth was contributing to some of the growth that was going on in the mid-market.
Speaker #4: And that just hasn't happened, as John mentioned. We have seen a little bit stronger employment growth up-market, a little bit down under 50, and it's been flat overall.
Bob Schrader: A little bit down under 50, and it's been flat overall, but you're not getting that employment growth tailwind coming out of COVID, that we saw a few years back, and it's growing in line with where we would expect it to grow, and again, not too dissimilar from the other assets in that space.
Bob Schrader: A little bit down under 50, and it's been flat overall, but you're not getting that employment growth tailwind coming out of COVID, that we saw a few years back, and it's growing in line with where we would expect it to grow, and again, not too dissimilar from the other assets in that space.
Speaker #4: But you're not getting that employment growth tailwind coming out of COVID that we saw a few years back, and it's growing in line with where we would expect it to grow.
Speaker #4: And again, not too dissimilar from the other assets in that space.
Speaker #1: Thank you. Our next question comes from Karthik Mehta with North Coast Research. Your line is now open.
Operator 2: Thank you. Our next question comes from Kartik Mehta with North Coast Research. Your line is now open.
Operator: Thank you. Our next question comes from Kartik Mehta with North Coast Research. Your line is now open.
Speaker #7: Hey. Good morning. Excuse John, on the management solution side, we've obviously talked about the fundamentals seem sound, price realization, attrition checks. And I'm wondering if there's been any change from a competition standpoint or if that is still kind of what you saw over the last 6, 12 months.
Kartik Mehta: Hey, good morning. Excuse me. Hey, good morning, John and Bob. John, on the management solution side, you've obviously talked about that the fundamentals seem sound, price realization, attrition checks. I'm wondering if there's been any change from a competition standpoint, or if that is still kind of what you've saw over the last 6, 12 months.
Kartik Mehta: Hey, good morning. Excuse me. Hey, good morning, John and Bob. John, on the management solution side, you've obviously talked about that the fundamentals seem sound, price realization, attrition checks. I'm wondering if there's been any change from a competition standpoint, or if that is still kind of what you've saw over the last 6, 12 months.
Speaker #4: Yeah. Karthik, we can explain you real shifts at all in the competition, not in terms of discounting is very consistent to what we've seen the offers that I see, who we run into is very similar.
John Gibson: Kartik, we've not seen any real shifts at all in the competition, not in terms of discounting is very consistent of what we've seen. The offers that I see, who we run into is very similar. Really have not seen any change in the market conditions for us, both in terms of demand is still solid across all of our products and services. We've spoken to the fact accelerated demand for advisory solutions. That's been a real strong suit for us, but I've not seen any major changes in the competitive situation at this point in time.
John Gibson: Kartik, we've not seen any real shifts at all in the competition, not in terms of discounting is very consistent of what we've seen. The offers that I see, who we run into is very similar. Really have not seen any change in the market conditions for us, both in terms of demand is still solid across all of our products and services. We've spoken to the fact accelerated demand for advisory solutions. That's been a real strong suit for us, but I've not seen any major changes in the competitive situation at this point in time.
Speaker #4: Really, I've not seen any change in the market conditions for us, both in terms of demand is still solid across all of our products and services.
Speaker #4: We've spoken to the fact accelerated demand for advisory solutions. That's been a real strong suit for us. But I've not seen any major changes in the competitive situation at this point in time.
Speaker #7: And then just to follow up, John, obviously, you've talked a lot about AI. You're investing a lot at Paycheck. Kind of if you look today where you are from an investment and return standpoint, do you think for AI you're still in an investment standpoint and returns are to come, or do you think you're at a point where returns are potentially exceeding your investment?
Kartik Mehta: Just to follow up, John, obviously you've talked a lot about AI. You're investing a lot at Paychex. If you look today where you are from an investment and return standpoint, do you think for AI, you're still in the investment standpoint and returns are to come? Do you think you're at a point where returns are potentially exceeding your investment?
Kartik Mehta: Just to follow up, John, obviously you've talked a lot about AI. You're investing a lot at Paychex. If you look today where you are from an investment and return standpoint, do you think for AI, you're still in the investment standpoint and returns are to come? Do you think you're at a point where returns are potentially exceeding your investment?
Speaker #4: Well, I think our investment in AI this fiscal year, compared to last fiscal year, is five times greater. So we're certainly in the investment phase right now.
John Gibson: Well, our investment in AI in this fiscal year over last fiscal year is 5 times. We are certainly in the investment phase right now. I like the early returns that we are seeing. Again, I go back. I will just point you to the margins, because going to the margins, and the fact that we are investing in AI at that pace, we are adding salespeople, we are improving our customer service stats, we are improving our retention. We are seeing our net promoter scores go up across the board. We are leveraging and embracing this tool. We have empowered, in Q1, 10,000 of our employees with AI tools, giving them the training and education, setting up a structured governance process.
John Gibson: Well, our investment in AI in this fiscal year over last fiscal year is 5 times. We are certainly in the investment phase right now. I like the early returns that we are seeing. Again, I go back. I will just point you to the margins, because going to the margins, and the fact that we are investing in AI at that pace, we are adding salespeople, we are improving our customer service stats, we are improving our retention. We are seeing our net promoter scores go up across the board. We are leveraging and embracing this tool. We have empowered, in Q1, 10,000 of our employees with AI tools, giving them the training and education, setting up a structured governance process.
Speaker #4: I like the early returns that we're seeing. Again, I go back—I'll just point you to the margins. Point to the margins. And the fact that we're investing in AI at that pace, we're adding salespeople, we're improving our customer service stats, we're improving our retention, we're seeing our net promoter scores go up across the board.
Speaker #4: We are leveraging and embracing this tool. We've empowered, in the first quarter, 10,000 of our employees with AI tools, giving them the training and education.
Speaker #4: Setting up a structured governance process. We're encouraging them to find ways to use it to make them more productive and shift their time to more, what I call, proactive and advisory type of activities with our clients and prospects.
Bob Schrader: We are encouraging them to find ways to use it to make them more productive and shift their time to more, what I call proactive and advisory type of activities with our clients and prospects. I like what I am seeing thus far in terms of what we are getting out of it. Again, I think we are going to continue to invest in it. We are going to continue to look for AI-enabled add-on solutions like the WISE Hire that I just talked about, because I do think these agentic AI enhancements that we are going to be able to offer are going to allow us to provide better outcomes for our clients and start driving efficiency in our clients' workplaces.
John Gibson: We are encouraging them to find ways to use it to make them more productive and shift their time to more, what I call proactive and advisory type of activities with our clients and prospects. I like what I am seeing thus far in terms of what we are getting out of it. Again, I think we are going to continue to invest in it. We are going to continue to look for AI-enabled add-on solutions like the WISE Hire that I just talked about, because I do think these agentic AI enhancements that we are going to be able to offer are going to allow us to provide better outcomes for our clients and start driving efficiency in our clients' workplaces.
Speaker #4: And so I like what I'm seeing thus far in terms of what we're getting out of it. And again, I think it's going to we're going to continue to invest in it.
Speaker #4: We're going to continue to look for AI-enabled add-on solutions like the Wise Hire that I just talked about because I do think these are agentic AI enhancements that we're going to be able to offer are going to allow us to provide better outcomes for our clients and start driving efficiency in our clients' workplaces.
Speaker #4: That's where I think the real benefit that we can where we can bear is we can go to a small business and say, "Let us bring our AI-enabled technology and our advisory solutions in." And remember, a lot of our clients don't have an HR department.
Bob Schrader: That is where I think the real benefit where we can bear is we can go to a small business and say, "Let us bring our AI-enabled technology and our advisory solutions in." Remember, a lot of our clients do not have an HR department, or many of their HR departments are very strapped, and we can actually drive productivity in your business. We can help you hire people faster. We can make sure that you are fully compliant in real time. I think that is when we are going to see the real benefit come from is when we are driving outcomes for our clients.
John Gibson: That is where I think the real benefit where we can bear is we can go to a small business and say, "Let us bring our AI-enabled technology and our advisory solutions in." Remember, a lot of our clients do not have an HR department, or many of their HR departments are very strapped, and we can actually drive productivity in your business. We can help you hire people faster. We can make sure that you are fully compliant in real time. I think that is when we are going to see the real benefit come from is when we are driving outcomes for our clients.
Speaker #4: Or many of their HR departments are very, very strapped. And we can actually drive productivity in your business. We can help you hire people faster.
Speaker #4: We can make sure that you're fully compliant in real-time I think that's when we're going to see the real benefit come from is when we're driving outcomes for our clients.
Speaker #1: Thank you. Our next question comes from Scott Wertzel with Wolf Research. Your line is open.
Operator 2: Thank you. Our next question comes from Scott Wurtzel with Wolfe Research. Your line is open.
Operator: Thank you. Our next question comes from Scott Wurtzel with Wolfe Research. Your line is open.
Speaker #6: Hey, good morning, guys. Thank you for taking my question. Just a couple of quick ones. First, on the PEO with respect to guidance, I just want to understand what you guys are expecting in terms of the pace of ASO upsells.
Scott Wurtzel: Hey, good morning, guys. Thank you for taking my questions. Just a couple of quick ones. First, on the PEO with respect to guidance. I just want to understand what you guys are expecting in terms of this pace of ASO upsells. Are you expecting it to continue at this kind of 2x normal rate, back to the normal rate, somewhere in between? Just any color on that would be helpful.
Scott Wurtzel: Hey, good morning, guys. Thank you for taking my questions. Just a couple of quick ones. First, on the PEO with respect to guidance. I just want to understand what you guys are expecting in terms of this pace of ASO upsells. Are you expecting it to continue at this kind of 2x normal rate, back to the normal rate, somewhere in between? Just any color on that would be helpful.
Speaker #6: Are you expecting it to continue at this kind of 2X normal rate back to the normal rate somewhere in between? Just any color on that would be helpful.
Speaker #4: I think, look, it's best for us right now. As I said, in the first quarter, it significantly exceeded our expectations. To think that would continue would maybe be aggressive.
John Gibson: I think, look, it is best for us right now. As I said, in Q1, it significantly exceeded our expectations. To think that would continue would maybe be aggressive. Certainly, that is what we want to happen, and we are going to continue to execute our strategies. But we executed our strategy in Q1. It did better. I think what you would expect that we are looking at right now is will that come back? I think the bigger point on the PEO guide is we are very early in enrollments, and enrollments are a key part that we have to look at in October and January. I think as we get through the next quarter, just like we always have in Q2, we have better clarity on what that is going to shape up and look like.
John Gibson: I think, look, it is best for us right now. As I said, in Q1, it significantly exceeded our expectations. To think that would continue would maybe be aggressive. Certainly, that is what we want to happen, and we are going to continue to execute our strategies. But we executed our strategy in Q1. It did better. I think what you would expect that we are looking at right now is will that come back?
Speaker #4: And so we're certainly that's what we want to happen. And we're going to continue to execute our strategies. But we execute our strategy in the first quarter.
Speaker #4: It did better. I think what you would expect that we're looking at right now is will that come back? I think the bigger point on the PO guide is we are very early in enrollments.
John Gibson: I think the bigger point on the PEO guide is we are very early in enrollments, and enrollments are a key part that we have to look at in October and January. I think as we get through the next quarter, just like we always have in Q2, we have better clarity on what that is going to shape up and look like.
Speaker #4: And enrollments are a key
Speaker #8: the part that we have to look at in October and January. And I think as we get through the next quarter, just like we always have in the second quarter, we have better clarity.
Speaker #9: on what that's going to shape up and look like.
Speaker #8: Got it. That's helpful. And then just a follow-up, you know, you talked a lot about the enterprise side and, you know, the activity you're seeing there, but just wondering if you can give some color on sort of like, you know, call it the
Scott Wurtzel: Got it. That is helpful. Just a follow-up. You talked a lot about the enterprise side and the activity you are seeing there, but just wondering if you can give some color on sort of call it the sub 100, sub 50 client base, just any color on how bookings trended during the quarter, retention would be helpful. Thanks.
Scott Wurtzel: Got it. That is helpful. Just a follow-up. You talked a lot about the enterprise side and the activity you are seeing there, but just wondering if you can give some color on sort of call it the sub 100, sub 50 client base, just any color on how bookings trended during the quarter, retention would be helpful. Thanks.
Speaker #9: sub-100, sub-50 client base, just any color on, you know, how bookings trended during the quarter, retention would be helpful. Thanks. Yeah, so like I said,
John Gibson: Yeah. Like I said, normal course and speed. You look at the micro side of the market, the SurePayroll brand growing, doing very well. You look at across-the-board retention is well across the board. Everything I would just say is stable and steady course. Again, we are not seeing the acceleration that you are seeing in the PEO and other areas, but I would say it is stable and consistent with what we have historically seen.
John Gibson: Yeah. Like I said, normal course and speed. You look at the micro side of the market, the SurePayroll brand growing, doing very well. You look at across-the-board retention is well across the board. Everything I would just say is stable and steady course. Again, we are not seeing the acceleration that you are seeing in the PEO and other areas, but I would say it is stable and consistent with what we have historically seen.
Speaker #8: normal course and speed. You look at the micro side of the market, the SurePayroll brand growing, doing very, very well. You look at across the board retention is well across the board.
Speaker #8: So everything I would just say is like stable and steady course. You know, again, we're not seeing the acceleration that you're seeing in the PO and other areas, but I would say it's stable and consistent with what we've historically seen.
Speaker #10: Thank you. Our next question comes from Jason Kupferberg with Wells Fargo. Your line is open.
Operator 2: Thank you. Our next question comes from Jason Kupferberg with Wells Fargo. Your line is open.
Operator: Thank you. Our next question comes from Jason Kupferberg with Wells Fargo. Your line is open.
Speaker #8: Thanks, guys. Good morning. Appreciate all the color on the mix shift from ASO to PEO. Understand why that's positive, but just looking at the total revenue growth guide for the year.
Jason Kupferberg: Thanks, guys. Good morning. Appreciate all the color on the mix shift from ASO to PEO. Understand why that's positive. Just looking at the total revenue growth guide for the year, I know we are unchanged at 5% to 6%, and based on the Q2 guide, it looks like we will be at the low end of the full-year range through the H1 of the fiscal year. So you would have to accelerate by, call it, a full point in the H2 to get to the midpoint of the full-year outlook. I do think the comps get somewhat harder in both the segments. Just wanted to see if you could comment on the visibility there and the drivers to get you that incremental acceleration in the H2.
Jason Kupferberg: Thanks, guys. Good morning. Appreciate all the color on the mix shift from ASO to PEO. Understand why that's positive. Just looking at the total revenue growth guide for the year, I know we are unchanged at 5% to 6%, and based on the Q2 guide, it looks like we will be at the low end of the full-year range through the H1 of the fiscal year. So you would have to accelerate by, call it, a full point in the H2 to get to the midpoint of the full-year outlook. I do think the comps get somewhat harder in both the segments. Just wanted to see if you could comment on the visibility there and the drivers to get you that incremental acceleration in the H2.
Speaker #8: I know we're unchanged at 5 to 6%, and based on the Q2 guide, it looks like we'll be at the low end of the full year range through the first half of the fiscal year.
Speaker #8: So you'd have to accelerate by, call it, a full point in the second half to get to the midpoint of the full-year outlook.
Speaker #8: But I do think the comps get somewhat harder in both the segments, so I just wanted to see if you could comment on the visibility there and the drivers that could get you that incremental acceleration in the second half.
Speaker #8: Yeah, maybe I'll talk about it in total, Jason, to be easier. I mean, I think, you know, first of all, we exited last year at a 6% organic growth rate in Q4, and that was a 2x improvement from where we came into the year.
Bob Schrader: Yeah. Maybe I will talk about it in total, Jason, to be easier. I think, first of all, we exited last year at 6% organic growth rate in Q4, and that was a 2x improvement from where we came into the year. So we exited the quarter at 6%. We came out with a 5% to 6% guide. Some of that contemplated the tougher compare that we mentioned in Q2. We just delivered a quarter that is at the high end of the full-year guidance range. So we just delivered 6%. Then you factor in the tougher compare in Q2. The back half, you essentially have to deliver revenue growth in line with what you have done the last two quarters, so we feel pretty confident about that. Obviously, as we say here, I do not know that we exactly have the splits right between the categories.
Bob Schrader: Yeah. Maybe I will talk about it in total, Jason, to be easier. I think, first of all, we exited last year at 6% organic growth rate in Q4, and that was a 2x improvement from where we came into the year. So we exited the quarter at 6%. We came out with a 5% to 6% guide. Some of that contemplated the tougher compare that we mentioned in Q2. We just delivered a quarter that is at the high end of the full-year guidance range. So we just delivered 6%. Then you factor in the tougher compare in Q2.
Speaker #8: So, we exited the quarter at 6%. We came out with a 5% to 6% guide. Some of that contemplated the tougher compare that we mentioned.
Speaker #8: In Q2, we just delivered a quarter that's at the high end of the full-year guidance range. So, we just delivered 6%.
Speaker #8: And then you factor in the tougher compare in Q2 and the back half, you essentially have to deliver revenue growth in line with what you've done the last two quarters.
Bob Schrader: The back half, you essentially have to deliver revenue growth in line with what you have done the last two quarters, so we feel pretty confident about that. Obviously, as we say here, I do not know that we exactly have the splits right between the categories.
Speaker #8: And so we feel pretty confident about that. Obviously, as we say here, I don't know that we exactly have the splits right between the categories.
Speaker #8: Obviously, we're a little bit off. on management solutions versus PO in Q1. I think we feel good enough about where PO is that we had to take it up, and maybe there's some adjustments additional upside there, but we are cautious, as John just mentioned, as we head into our annual renewals.
Bob Schrader: Obviously, we are a little bit off on Management Solutions versus PEO in Q1. I think we feel good enough about where PEO is that we had to take it up. Maybe there is some additional upside there, but we are cautious, as John Gibson just mentioned, as we head into our annual renewals. We want to kind of wait and see and not get too far out over our skis there. We will come back in Q2, update on the splits. I think when we look at it in total, what is required in the back half is very similar to what we have done the last two quarters to kind of hit the midpoint of the guide.
Bob Schrader: Obviously, we are a little bit off on Management Solutions versus PEO in Q1. I think we feel good enough about where PEO is that we had to take it up. Maybe there is some additional upside there, but we are cautious, as John Gibson just mentioned, as we head into our annual renewals. We want to kind of wait and see and not get too far out over our skis there. We will come back in Q2, update on the splits. I think when we look at it in total, what is required in the back half is very similar to what we have done the last two quarters to kind of hit the midpoint of the guide.
Speaker #8: We want to kind of wait and see and not get too far out over our skis there. And so we'll come back in Q2, update on the splits, but I think when we look at it in total, what's required in the back half is very similar to what we've done the last 2 quarters to kind of hit the midpoint of the guide.
Speaker #8: Okay, understood. And maybe just to drill in on Q2 itself for a second, just in the context of that 4% guide, just how would you encourage us to model the segments for Q2?
Jason Kupferberg: Okay. Understood. Maybe just to drill in on Q2 itself for a second.
Jason Kupferberg: Okay. Understood. Maybe just to drill in on Q2 itself for a second.
Bob Schrader: Yeah
Bob Schrader: Yeah
Jason Kupferberg: Just in the context of that 4% guide, just how would you encourage us to model the segments for Q2? Can you just remind us what the revenue synergies were in last year's Q2? I know you mentioned the grow over there, I just didn't recall what those revenue synergies were in Q2 2026. Thank you.
Jason Kupferberg: Just in the context of that 4% guide, just how would you encourage us to model the segments for Q2? Can you just remind us what the revenue synergies were in last year's Q2? I know you mentioned the grow over there, I just didn't recall what those revenue synergies were in Q2 2026. Thank you.
Speaker #8: And then can you just remind us what the revenue synergies were in last year's Q2? I know you mentioned the grow over there, and I just didn't recall.
Speaker #8: You know, what those revenue synergies were in Q2 '26. Thank you. Yeah, Jason, you always ask me. It's always a good question. You always ask me this question and I never answer it 'cause I don't wanna get it, you know, set a precedent in trying to, you know, give you exact guidance by quarter between the categories.
Bob Schrader: Yeah. Jason, you always ask, it's always a good question. You always ask me this question, I never answer it because I don't want to set a precedent in trying to give you exact guidance by quarter between the categories. We're trying to help you guys with getting your models in as best as you can for the quarter. We knew they were going to be off this Q1 because we didn't give you the split. I don't really want to set a precedent in commenting on the splits. The revenue synergy. There's two things that happened in Q2 of last year. One, I think, is you can very clearly see if you go back to last year where we did some repositioning of the long-term portfolio, we had some realized gains.
Bob Schrader: Yeah. Jason, you always ask, it's always a good question. You always ask me this question, I never answer it because I don't want to set a precedent in trying to give you exact guidance by quarter between the categories. We're trying to help you guys with getting your models in as best as you can for the quarter. We knew they were going to be off this Q1 because we didn't give you the split. I don't really want to set a precedent in commenting on the splits. The revenue synergy.
Speaker #8: And so we're trying to help you guys with getting your models and, you know, as best as you can for the quarter. We knew they were gonna be off this Q1 'cause we didn't give you the split.
Speaker #8: So I don't really wanna set a precedent in commenting on the split. The revenue synergy, so there's 2 things that happened in Q2 of last year.
Bob Schrader: There's two things that happened in Q2 of last year. One, I think, is you can very clearly see if you go back to last year where we did some repositioning of the long-term portfolio, we had some realized gains.
Speaker #8: One thing, I think, is you can very clearly see, if you go back to last year, where we did some repositioning of the long-term portfolio, and we had some realized gains.
Speaker #8: I think you'll clearly see that in the Q and the press release and some of that information. The revenue synergy item, you know, when we look at the 2 companies, we both have had partnerships that where we had realized gains rev-share arrangements in place.
Bob Schrader: I think you'll clearly see that in the Q, in the press release, and some of that information. The revenue synergy item, when we look at the two companies, we both have had partnerships where we had rev share arrangements in place. Very similar to what we've done with our vendors, we've been able to renegotiate contracts to, at minimum, get the best terms and conditions between the two companies. In a lot of cases, leverage our scale to get better terms and conditions for the combined enterprise. We've done that on the vendor side, we've done that certainly where we have partnerships and rev share arrangements. We did that last Q2. As part of that, there was an ongoing benefit from it, but there were some one-time benefits associated with that were recognized in Q2.
Bob Schrader: I think you'll clearly see that in the Q, in the press release, and some of that information. The revenue synergy item, when we look at the two companies, we both have had partnerships where we had rev share arrangements in place. Very similar to what we've done with our vendors, we've been able to renegotiate contracts to, at minimum, get the best terms and conditions between the two companies. In a lot of cases, leverage our scale to get better terms and conditions for the combined enterprise.
Speaker #8: And very similar to what we've done with our vendors, we've been able to renegotiate contracts to, at a minimum, get the best terms and conditions between the two companies.
Speaker #8: In a lot of cases, we leverage our scale to get better terms and conditions for our customers—for the combined enterprise. And we've done that on the vendor side, and we've certainly done that where we have partnerships in rev-share arrangements.
Bob Schrader: We've done that on the vendor side, we've done that certainly where we have partnerships and rev share arrangements. We did that last Q2. As part of that, there was an ongoing benefit from it, but there were some one-time benefits associated with that were recognized in Q2.
Speaker #8: And we did that last Q2, and as part of that, you know, there was an ongoing benefit from it, but there were some one-time benefits associated with that that were recognized in Q2.
Speaker #8: And I think I mentioned in the prepared remarks, when you adjust for those 2 things, the Q2 growth would be in line with what we, you know, approximately 6% that we just delivered in, in Q1.
Bob Schrader: I think I mentioned in the prepared remarks, when you adjust for those two things, the Q2 growth would be in line with approximately 6% that we just delivered in Q1.
Bob Schrader: I think I mentioned in the prepared remarks, when you adjust for those two things, the Q2 growth would be in line with approximately 6% that we just delivered in Q1.
Speaker #10: Thank you. Our final question today comes from Brett Huff with Stephens. Your line is now open.
Operator 2: Thank you. Our final question today comes from Brett Huff with Stephens. Your line is now open.
Operator: Thank you. Our final question today comes from Brett Huff with Stephens. Your line is now open.
Speaker #9: Great, thanks for taking my questions, Squeezie Man. I appreciate it. I just want to make sure I understand and put a finer point on the guide for MS. It seems the layer cake there is some price, some cross-sell, and then some of the ASO to PEO.
Brett Huff: Great. Thanks for taking my question, squeezing me in. I appreciate it. I just want to make sure I understand and put a finer point on the guide for MS. It seems the layer cake there is some price, some cross-sell, and then some of the ASO to PEO. What specifically changed among those three to tell us that we're going to be at the lower end of the guide? Is it just the faster migration, or is it price realization that seems to be waning a little bit?
Brett Huff: Great. Thanks for taking my question, squeezing me in. I appreciate it. I just want to make sure I understand and put a finer point on the guide for MS. It seems the layer cake there is some price, some cross-sell, and then some of the ASO to PEO. What specifically changed among those three to tell us that we're going to be at the lower end of the guide? Is it just the faster migration, or is it price realization that seems to be waning a little bit?
Speaker #9: Specifically changed among those three to tell us that we're going to be at the lower end of the guide? Is it just the the faster migration, or is it price realization that seems to be waning?
Speaker #9: A little bit.
Speaker #8: It's definitely not price realization. It's really the uplift that we've seen in ASO to PEO transfers.
Bob Schrader: It's definitely not price realization. It's really the uplift that we've seen in ASO to PEO transfers.
Bob Schrader: It's definitely not price realization. It's really the uplift that we've seen in ASO to PEO transfers.
Speaker #9: Okay, thank you. And then, second quick question: As you guys think about selling AI into your base, how are those conversations going? I know that the smaller business is just looking for all the help they can get.
Brett Huff: Okay, thank you. Second quick question. As you guys think about selling AI into your base, how are those conversations going? I know the smaller business is just looking for all the help they can get. Are they looking for upfront proof points, or are they just largely accepting some of these AI solutions, sight unseen, just looking for whatever help they can have? Or do they need some proof points before they are actually putting money on the table and buying?
Brett Huff: Okay, thank you. Second quick question. As you guys think about selling AI into your base, how are those conversations going? I know the smaller business is just looking for all the help they can get. Are they looking for upfront proof points, or are they just largely accepting some of these AI solutions, sight unseen, just looking for whatever help they can have? Or do they need some proof points before they are actually putting money on the table and buying?
Speaker #9: Can get? Are they looking for upfront proof points, or are they just largely accepting some of these AI solutions just sight unseen? You know, just looking for whatever help they can have, or do they need some proof points before they're actually putting money on the table and buying?
Speaker #9: Well, so so we we have bundled the AI into our various bundles, and we're at the pro bundle, which we're just starting to launch in the pay core, in our other.
Bob Schrader: Well, so we have bundled the AI into our various bundles, and we are at the Pro bundle, which we are just starting to launch in the Paycor in our other. So you can get a standard bundle, or you can get a Pro bundle, which has AI embedded into it. I think in addition, as we talked about on the last call, with our WISE platform, we are enabling certain AI and agentic capabilities across the three built-for-purpose platforms, SurePayroll, Paychex Flex, and Paycor. And we are including that as what I would say is really an enhancement, and that helped us drive the price value that we just talked about. So, I think we are early in what I would say selling an AI-based product. We just mentioned the WISE Hire. We launched SixFifty, which is our HR compliance tool.
Bob Schrader: Well, so we have bundled the AI into our various bundles, and we are at the Pro bundle, which we are just starting to launch in the Paycor in our other. So you can get a standard bundle, or you can get a Pro bundle, which has AI embedded into it. I think in addition, as we talked about on the last call, with our WISE platform, we are enabling certain AI and agentic capabilities across the three built-for-purpose platforms, SurePayroll, Paychex Flex, and Paycor. And we are including that as what I would say is really an enhancement, and that helped us drive the price value that we just talked about.
Speaker #9: So you can get you can get a standard bundle, or you can get a pro bundle which has AI embedded into it. I think in addition, as we talked about on the last call.
Speaker #9: With our Wise platform, we are enabling certain AI and agentic capabilities across the three built-for-purpose platforms: SurePayroll. Talked about. So I think we're early in what I would say selling an AI-based product.
Bob Schrader: So, I think we are early in what I would say selling an AI-based product. We just mentioned the WISE Hire. We launched SixFifty, which is our HR compliance tool.
Speaker #9: We just mentioned the WiseHire. We launched 650, which is our HR compliance tool. Those are two tools that actually can be bought standalone and integrated with other HCM platforms as well.
Bob Schrader: Those are two tools that actually can be bought standalone and integrated with other HCM platforms as well, which is something new for Paychex. So we are early in innings on that. But those are what I would say more pure play, agentic AI, standalone products that you can buy standalone, and we will be taking those to market as we go forward this year.
Bob Schrader: Those are two tools that actually can be bought standalone and integrated with other HCM platforms as well, which is something new for Paychex. So we are early in innings on that. But those are what I would say more pure play, agentic AI, standalone products that you can buy standalone, and we will be taking those to market as we go forward this year.
Speaker #9: Which is something new for Paychex. So we're early in the innings on that, but those are what I would say more pure-play kind of AI, agentic AI.
Speaker #9: Standalone products that you can, that you can buy by standalone, and we'll be taking those to market as we go forward this year. Thank you.
Operator 2: Thank you. This does conclude today's question and answer session. I will now turn the meeting back to John Gibson for any additional or closing remarks.
Operator: Thank you. This does conclude today's question and answer session. I will now turn the meeting back to John Gibson for any additional or closing remarks.
Speaker #10: This concludes today's question-and-answer session. I will now turn the meeting back to John Gibson for any additional or closing remarks. Thank you, Angela.
John Gibson: Thank you, Angela. Well, thank you all for joining us today. We are off to a solid start in fiscal year 2027. Remember, the mix shift towards advisory solutions is positive to our business model and our competitive position long term. I think we are making meaningful progress across our three growth drivers, data and AI leadership, our go-to-market evolution, and differentiating ourselves through advisory solutions. Just as importantly, I remain very confident in the strength of our core business and the durability of our operating model. We have a clear strategy, maybe actually executing it too quickly at times, a disciplined execution, and continued investment in the areas that I think matter most. We believe that Paychex is well-positioned to drive long-term growth and shareholder value, and I appreciate your interest in Paychex. Hope everyone has a great day.
John Gibson: Thank you, Angela. Well, thank you all for joining us today. We are off to a solid start in fiscal year 2027. Remember, the mix shift towards advisory solutions is positive to our business model and our competitive position long term. I think we are making meaningful progress across our three growth drivers, data and AI leadership, our go-to-market evolution, and differentiating ourselves through advisory solutions.
Speaker #10: Well, thank you all for joining us today.
Speaker #9: We are off to a solid start in fiscal year '27. Remember, the mix shift towards advisory solutions is positive to our business. business model and our competitive position long-term.
Speaker #9: So, I think we're making meaningful progress across our three growth drivers: data and AI leadership, our go-to-market evolution, and differentiating ourselves through advisory solutions.
Speaker #9: Just as importantly, I remain very confident in the strength of our core business and the durability of our operating model. We have a clear strategy—maybe, actually, executing it too quickly at times—disciplined execution, and continued investment in the areas that I think matter most.
John Gibson: Just as importantly, I remain very confident in the strength of our core business and the durability of our operating model. We have a clear strategy, maybe actually executing it too quickly at times, a disciplined execution, and continued investment in the areas that I think matter most. We believe that Paychex is well-positioned to drive long-term growth and shareholder value, and I appreciate your interest in Paychex. Hope everyone has a great day.
Speaker #9: We believe that Paychex is well positioned to drive long-term growth and shareholder value. I appreciate your time today and your interest in Paychex.
Speaker #9: Hope everyone has a great day.
Operator 2: Thank you. This brings us to the end of today's meeting. We appreciate your time and participation. You may now disconnect.
Operator: Thank you. This brings us to the end of today's meeting. We appreciate your time and participation. You may now disconnect.
