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Best Buy Expands Omnichannel Footprint With OpenAI Integration and Smaller-Format Stores
Source: pymnts.com
Artificial IntelligenceCorporate EarningsTechnology & Innovation
Best Buy’s quarterly call highlighted the rollout of a new conversational AI assistant, Ask Blue. The initiative signals incremental customer-engagement investment in both stores and online, though no quantitative guidance or financial impact was provided in the excerpt.
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