Tim Cook is exceptional at this leadership skill. I saw it when I interviewed at Apple 16 years ago—and still think about it today

Kim Scott, author of "Radical Candor" and former Apple University faculty member, says Tim Cook is one of the best listeners she has ever encountered. The article is a qualitative character observation about Cook's leadership style, with no financial figures, operational updates, or market-moving developments.

Analysis

Kim Scott, author of "Radical Candor" and former Apple University faculty member, says Tim Cook is one of the best listeners she has ever encountered. The article is a qualitative character observation about Cook's leadership style, with no financial figures, operational updates, or market-moving developments.