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Talkdesk and Microsoft expand partnership to accelerate AI automation for enterprise contact centers
Source: GlobeNewswire
Artificial IntelligenceTechnology & Innovation
Talkdesk expanded its partnership with Microsoft, allowing organizations to purchase Talkdesk CXA through existing Microsoft Azure commitments. The arrangement could reduce procurement friction and support adoption of Talkdesk's customer-experience AI platform, but no financial terms, customer commitments, or revenue impact were disclosed.
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