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Market Impact: 0.12
Report: 85% of Insurance Executives Believe AI Will Strengthen Customer Trust, Only 40% of Policyholders Agree
Source: GlobeNewswire
Artificial IntelligenceFintechTechnology & InnovationConsumer Demand & Retail
Hi Marley research identifies a perception gap between property-and-casualty insurers and policyholders regarding AI-enabled communications. The headline provides no quantified survey findings or financial impact, but indicates potential adoption, trust and customer-experience challenges for insurers deploying AI communication tools.
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