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FTC Probes Block After Consumer Complaints Over Frozen Accounts
Source: Bloomberg
Regulation & LegislationFintechLegal & LitigationCompany Fundamentals
The FTC is investigating whether Block, parent of Square and Cash App, violated US consumer protection laws by providing inadequate customer service for frozen or deactivated accounts amid significant staffing cuts. The article reports an investigation, not a finding of wrongdoing, and gives no details on its scope or potential penalties.
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