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Amazon, Walmart chatbots attract senator ire over 'made in USA' label snags

Source: reuters.com

Artificial IntelligenceRegulation & LegislationConsumer Demand & RetailLegal & Litigation
Amazon, Walmart chatbots attract senator ire over 'made in USA' label snags

Two U.S. senators asked the Federal Trade Commission to investigate Amazon and Walmart over allegations that their AI shopping chatbots suppress U.S.-made products and do not adequately identify fraudulently labeled goods. The inquiry creates regulatory and reputational risk for both retailers' AI-enabled commerce initiatives, though no formal FTC action or financial impact was disclosed.

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