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TTEC Unveils CARES, a New Quality Intelligence Metric That Measures What Customers Actually Experience
Source: GlobeNewswire
Product LaunchesTechnology & Innovation
TTEC unveiled TTEC CARES, a proprietary quality-intelligence framework intended to help organizations move beyond traditional quality-assurance scoring. The announcement signals a product and technology expansion, but the article provides no financial targets, customer commitments, or quantified impact.
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